Adobe acrobat невозможно сохранить документ возникла ошибка при чтении документа 14

This is an indication for a corrupt PDF file. When you hold down the CTRL key when you click on the OK button, you will get a more technical explanation of the error. Chrome — being a much more basic PDF viewer — may not even look at that section of the PDF document because it may be related to information it cannot even display.

In Response To Karl Heinz Kremer

hello Karl,

thanks for your reply

I hold down CTRL and I got this message

In Response To SiliconExpert

PDF is a pretty complex format (the specification is about 1000 pages long), and if you don’t know what you are doing when you write a PDF generator, it’s pretty easy to get things wrong. In this case, the specification is expecting a dictionary object (which is one of the containers that are used in the PDF file to group other «stuff»), but it’s not finding that. We don’t know if there is another type of object there instead or if there is nothing at all in the location where the dictionary is supposed to be. This again shows that the PDF file in question is corrupt. You can complain to the author or distributor of the file and see if they can provide you with a version that does not have this problem. Again, just because Chrome seems to display the PDF file without complaints (we don’t know if it is not silently ignoring parts of the PDF file), does not mean that the file is good. In Acrobat Pro, you could run the «check for syntax errors» profile in Preflight to get more information about what’s wrong, but you very likely would not be able to fix the problem.

In Response To Karl Heinz Kremer

I don’t know if anyone else is still interested, but I got this message after trying to save my document as a reduced size PDF.  I tried several ways to make it work.

What I did finally was opened it in PDF Expert.  I saved it as a reduced file size PDF.  It is now smaller so that I can attach it to an email.  I also confirmed that the reduced document opens properly in Acrobat Pro.

In Response To davidl30204414

Reducing the size file solved it. Thank you!

Karl heinz kremer is right in some way, however it is not true, that it cannot be fixed. The file can have the initial of a pdf file and still not be a pdf, because it might be corrupted in some way.

SOLUTION!:

To deal with this problem, you can simply open the file, then export it as a pdf. When this is done you should be able to open the file.

STEPS:

1. Open file in its primary form not with the adobe tool!

2. Export it as an PDF formatted file

3. Now open it on adobes desktop app

In Response To eliash93298849

Actually, it is true that it cannot be fixed (or only with great difficulty if you know what the incorrect information is supposed to be because e.g. you analyzed a large number of files with the same problem from the same PDF generator or files that were processed by the same workflow). The error message is very specific, and suggests that Acrobat found enough information in the file to recogn it as a PDF document. However, while processing it, it ran into a problem from which it cannot recover: it is expecting a dictionary object and found nothing, or the wrong object type. And, even if you knew exactly what was wrong you still would need very specific tools to fix this problem. And,  you would need to know how to use these tools. So to reiterate, once you get an error like that, there usually is nothing the end user can do to fix the problem.

In Response To Karl Heinz Kremer

I was able to make this work by exporting the file to PostScript and redistilling it, which took a while on a 242pp book.

In Response To eliash93298849

This worked for me! Thanks!

In Response To eliash93298849

I opened a corrupt PDF file in Microsoft Word and then from Word exported as pdf checking the box to reduce file size, and now it opens in Acrobat Pro!

In Response To jerr.addison

In Response To jerr.addison

worked for me too thanks!

An easy workaround is to save the PDF as .tiff images, then combine those .tiffs into a new PDF. Be sure to save the .tiffs to a separate folder; each page of the PDF is exported as it’s own file.

Workaround:

1. File —> Save as other… —> TIFF

2. Select all TIFFs —> Combine files in Acrobat

3. Save newly created PDF.

The same problem (error opening this document (14) occurs when editing a file in MAC preview. The file is not corrupt and opens fine i all pdf-read-programs except acrobat. It is a acrobat bug.

My workaround i:

1. open the file in Preview.

2. export as pdf (in «files»). 

3. open this new file in acrobat.

4. No problems.

(5. Some files shows the pages in a wrong direction. Acrobat will not save the file after turning the pages.

6. open the file in preview, turn the pages and save. After that the problem is solved. The file opens correctly in Acrobat.)

Would be nice if Acrobat fixes the bug.

In Response To Mart Tiemensma

Thank you for this great tip, uasully when I scan a document it shows no error, but when I used MAC preview to delete  two pages, the error happens and I was viewing white pages in Acrobat Reader.

I do the above procedure often but this is the first time it happens.

All the mensioned applications and are up to date using macOS Catalina 10.15.3 (19D76)

Anyways, your tip solve my problem, Many Thanks again  

In Response To Mart Tiemensma

Mart_Tiemensma, my 250 page dissertation and my sanity thank you from the bottom of my heart.

In Response To Mart Tiemensma

Thank you, I realize my pdf file was made in macOS.

«opens fine in all pdf-read-programs except acrobat«, That’s true. Maybe some problems with the pdf file, but at least acrobat should display the content like other «basic» pdf viewers, rather than showing blank pages.

The issue with the solutions of exporting to tiff or printing as PDF is all bookmarks are lost and the PDF document becomes a PDF image, quaility is deminished and file size multiples.  I found opening the PDF in Acrobat and inserting a page in the thumbnail section will clear the issue.  No thumbnail images will show, but the image numbers will.  Just right-click the blank space where the thumbnail should be and choose Insert Pages…A Blank Page and boom, the PDF is «fixed».  The blank page can be deleted afterwards.  I discovered this about a few months back and I have fixed five «corrupt» PDFs since.  Good luck

In Response To chrish69798248

great — that  fixed it for me as well!

In Response To notannhavoc

Thanks! This is the quickest and best solution. Just insert a blank page and all pages are shown immediately.

In Response To chrish69798248

This worked for me, thank you for posting. I had a PDF sent to me to use as a reference. The first page was fine but as soon as I went to click to page 2 I’d get the error «The document could not be saved. There was a problem reading this document (23).»

I tried all the other solutions posted above but they didn’t work for me,  I tried to ‘update’ Acrobat by scrolling down from the Help menu and it would tell me there is a newer version of Acrobat (although Creative Cloud didn’t flag an update), I’d click to update and would then get the message «Cannot download update files. Please verify that you are connected to the internet and check for updates again later. Error: 1113″… I am connected to the internet!!

Simply put, adding an extra page sorted the issue, thank you for sharing the solution!!

I was actually able to fix it, by exporting it to a Word Document — then saving the word document as a PDF. Once the new PDF opened, I was able to redact it normally. 

In Response To milanes

I know this is an old thread, but this just happened to me. I resolved it by opening the pdf with chrome and printed it using the Adobe PDF printer. After that the document opened fine with Acrobat Reader and Acrobat Pro. 

In Response To matts40184791

This solution worked for me. Thanks!

This is an indication for a corrupt PDF file. When you hold down the CTRL key when you click on the OK button, you will get a more technical explanation of the error. Chrome — being a much more basic PDF viewer — may not even look at that section of the PDF document because it may be related to information it cannot even display.

In Response To Karl Heinz Kremer

hello Karl,

thanks for your reply

I hold down CTRL and I got this message

In Response To SiliconExpert

PDF is a pretty complex format (the specification is about 1000 pages long), and if you don’t know what you are doing when you write a PDF generator, it’s pretty easy to get things wrong. In this case, the specification is expecting a dictionary object (which is one of the containers that are used in the PDF file to group other «stuff»), but it’s not finding that. We don’t know if there is another type of object there instead or if there is nothing at all in the location where the dictionary is supposed to be. This again shows that the PDF file in question is corrupt. You can complain to the author or distributor of the file and see if they can provide you with a version that does not have this problem. Again, just because Chrome seems to display the PDF file without complaints (we don’t know if it is not silently ignoring parts of the PDF file), does not mean that the file is good. In Acrobat Pro, you could run the «check for syntax errors» profile in Preflight to get more information about what’s wrong, but you very likely would not be able to fix the problem.

In Response To Karl Heinz Kremer

I don’t know if anyone else is still interested, but I got this message after trying to save my document as a reduced size PDF.  I tried several ways to make it work.

What I did finally was opened it in PDF Expert.  I saved it as a reduced file size PDF.  It is now smaller so that I can attach it to an email.  I also confirmed that the reduced document opens properly in Acrobat Pro.

In Response To davidl30204414

Reducing the size file solved it. Thank you!

Karl heinz kremer is right in some way, however it is not true, that it cannot be fixed. The file can have the initial of a pdf file and still not be a pdf, because it might be corrupted in some way.

SOLUTION!:

To deal with this problem, you can simply open the file, then export it as a pdf. When this is done you should be able to open the file.

STEPS:

1. Open file in its primary form not with the adobe tool!

2. Export it as an PDF formatted file

3. Now open it on adobes desktop app

In Response To eliash93298849

Actually, it is true that it cannot be fixed (or only with great difficulty if you know what the incorrect information is supposed to be because e.g. you analyzed a large number of files with the same problem from the same PDF generator or files that were processed by the same workflow). The error message is very specific, and suggests that Acrobat found enough information in the file to recogn it as a PDF document. However, while processing it, it ran into a problem from which it cannot recover: it is expecting a dictionary object and found nothing, or the wrong object type. And, even if you knew exactly what was wrong you still would need very specific tools to fix this problem. And,  you would need to know how to use these tools. So to reiterate, once you get an error like that, there usually is nothing the end user can do to fix the problem.

In Response To Karl Heinz Kremer

I was able to make this work by exporting the file to PostScript and redistilling it, which took a while on a 242pp book.

In Response To eliash93298849

This worked for me! Thanks!

In Response To eliash93298849

I opened a corrupt PDF file in Microsoft Word and then from Word exported as pdf checking the box to reduce file size, and now it opens in Acrobat Pro!

In Response To jerr.addison

In Response To jerr.addison

worked for me too thanks!

An easy workaround is to save the PDF as .tiff images, then combine those .tiffs into a new PDF. Be sure to save the .tiffs to a separate folder; each page of the PDF is exported as it’s own file.

Workaround:

1. File —> Save as other… —> TIFF

2. Select all TIFFs —> Combine files in Acrobat

3. Save newly created PDF.

The same problem (error opening this document (14) occurs when editing a file in MAC preview. The file is not corrupt and opens fine i all pdf-read-programs except acrobat. It is a acrobat bug.

My workaround i:

1. open the file in Preview.

2. export as pdf (in «files»). 

3. open this new file in acrobat.

4. No problems.

(5. Some files shows the pages in a wrong direction. Acrobat will not save the file after turning the pages.

6. open the file in preview, turn the pages and save. After that the problem is solved. The file opens correctly in Acrobat.)

Would be nice if Acrobat fixes the bug.

In Response To Mart Tiemensma

Thank you for this great tip, uasully when I scan a document it shows no error, but when I used MAC preview to delete  two pages, the error happens and I was viewing white pages in Acrobat Reader.

I do the above procedure often but this is the first time it happens.

All the mensioned applications and are up to date using macOS Catalina 10.15.3 (19D76)

Anyways, your tip solve my problem, Many Thanks again  

In Response To Mart Tiemensma

Mart_Tiemensma, my 250 page dissertation and my sanity thank you from the bottom of my heart.

In Response To Mart Tiemensma

Thank you, I realize my pdf file was made in macOS.

«opens fine in all pdf-read-programs except acrobat«, That’s true. Maybe some problems with the pdf file, but at least acrobat should display the content like other «basic» pdf viewers, rather than showing blank pages.

The issue with the solutions of exporting to tiff or printing as PDF is all bookmarks are lost and the PDF document becomes a PDF image, quaility is deminished and file size multiples.  I found opening the PDF in Acrobat and inserting a page in the thumbnail section will clear the issue.  No thumbnail images will show, but the image numbers will.  Just right-click the blank space where the thumbnail should be and choose Insert Pages…A Blank Page and boom, the PDF is «fixed».  The blank page can be deleted afterwards.  I discovered this about a few months back and I have fixed five «corrupt» PDFs since.  Good luck

In Response To chrish69798248

great — that  fixed it for me as well!

In Response To notannhavoc

Thanks! This is the quickest and best solution. Just insert a blank page and all pages are shown immediately.

In Response To chrish69798248

This worked for me, thank you for posting. I had a PDF sent to me to use as a reference. The first page was fine but as soon as I went to click to page 2 I’d get the error «The document could not be saved. There was a problem reading this document (23).»

I tried all the other solutions posted above but they didn’t work for me,  I tried to ‘update’ Acrobat by scrolling down from the Help menu and it would tell me there is a newer version of Acrobat (although Creative Cloud didn’t flag an update), I’d click to update and would then get the message «Cannot download update files. Please verify that you are connected to the internet and check for updates again later. Error: 1113″… I am connected to the internet!!

Simply put, adding an extra page sorted the issue, thank you for sharing the solution!!

I was actually able to fix it, by exporting it to a Word Document — then saving the word document as a PDF. Once the new PDF opened, I was able to redact it normally. 

In Response To milanes

I know this is an old thread, but this just happened to me. I resolved it by opening the pdf with chrome and printed it using the Adobe PDF printer. After that the document opened fine with Acrobat Reader and Acrobat Pro. 

In Response To matts40184791

This solution worked for me. Thanks!

Другие языки:

How to fix Error 14 (This document could not be saved) — «This document could not be saved. There was a problem reading this document (14). In some cases due to a corrupt data file you may receive an error message stating «»This document could not be saved. There was a problem reading this document (14).»» when
Wie beheben Fehler 14 (Dieses Dokument konnte nicht gespeichert werden) — «Dieses Dokument konnte nicht gespeichert werden. Beim Lesen dieses Dokuments ist ein Problem aufgetreten (14). In einigen Fällen erhalten Sie aufgrund einer beschädigten Datendatei möglicherweise die Fehlermeldung «»Dieses Dokument konnte nicht gespeichert werden. Beim Lesen ist ein Problem aufgetreten Dokument (14).»» wenn
Come fissare Errore 14 (Questo documento non può essere salvato) — «Non è stato possibile salvare questo documento. Si è verificato un problema durante la lettura di questo documento (14). In alcuni casi a causa di un file di dati corrotto potresti ricevere un messaggio di errore che indica «»Non è stato possibile salvare questo documento. Si è verificato un problema durante la lettura di questo documento documento (14).»» quando
Hoe maak je Fout 14 (Dit document kan niet worden opgeslagen) — «Dit document kan niet worden opgeslagen. Er is een probleem opgetreden bij het lezen van dit document (14). In sommige gevallen kunt u vanwege een beschadigd gegevensbestand een foutmelding krijgen met de melding «»Dit document kan niet worden opgeslagen. Er is een probleem opgetreden bij het lezen van dit document document (14).»» wanneer
Comment réparer Erreur 14 (Ce document n’a pas pu être enregistré) — «Ce document n’a pas pu être enregistré. Il y a eu un problème de lecture de ce document (14). Dans certains cas, en raison d’un fichier de données corrompu, vous pouvez recevoir un message d’erreur indiquant «»Ce document n’a pas pu être enregistré. Il y a eu un problème de lecture de ceci document (14).»» lorsque
어떻게 고치는 지 오류 14 (이 문서를 저장할 수 없습니다) — «이 문서를 저장할 수 없습니다. 이 문서(14)를 읽는 동안 문제가 발생했습니다. 데이터 파일이 손상되어 경우에 따라 «이 문서를 저장할 수 없습니다. 읽는 데 문제가 있습니다.»라는 오류 메시지가 나타날 수 있습니다. 문서 (14).»» 때
Como corrigir o Erro 14 (Este documento não pôde ser salvo) — «Este documento não pôde ser salvo. Houve um problema ao ler este documento (14). Em alguns casos, devido a um arquivo de dados corrompido, você pode receber uma mensagem de erro informando» «Não foi possível salvar este documento. Houve um problema ao lê-lo documento (14). «» quando
Hur man åtgärdar Fel 14 (Detta dokument kunde inte sparas) — «Det här dokumentet kunde inte sparas. Det uppstod ett problem vid läsning av detta dokument (14). I vissa fall kan du få ett felmeddelande med angivande av» «Det här dokumentet kunde inte sparas. Det gick inte att läsa detta dokument (14). «» när
Jak naprawić Błąd 14 (Nie udało się zapisać tego dokumentu) — „Nie można zapisać tego dokumentu. Wystąpił problem z odczytaniem tego dokumentu (14). W niektórych przypadkach z powodu uszkodzonego pliku danych może pojawić się komunikat o błędzie „Nie można zapisać tego dokumentu. Wystąpił problem podczas czytania tego dokumentu dokument (14).»» kiedy
Cómo arreglar Error 14 (Este documento no se pudo guardar) — «No se pudo guardar este documento. Hubo un problema al leer este documento (14). En algunos casos, debido a un archivo de datos dañado, puede recibir un mensaje de error que indica» «No se pudo guardar este documento. Hubo un problema al leer esto documento (14). «» cuando

Об авторе: Фил Харт является участником сообщества Microsoft с 2010 года. С текущим количеством баллов более 100 000 он внес более 3000 ответов на форумах Microsoft Support и создал почти 200 новых справочных статей в Technet Wiki.

This is an indication for a corrupt PDF file. When you hold down the CTRL key when you click on the OK button, you will get a more technical explanation of the error. Chrome — being a much more basic PDF viewer — may not even look at that section of the PDF document because it may be related to information it cannot even display.

In Response To Karl Heinz Kremer

hello Karl,

thanks for your reply

I hold down CTRL and I got this message

In Response To SiliconExpert

PDF is a pretty complex format (the specification is about 1000 pages long), and if you don’t know what you are doing when you write a PDF generator, it’s pretty easy to get things wrong. In this case, the specification is expecting a dictionary object (which is one of the containers that are used in the PDF file to group other «stuff»), but it’s not finding that. We don’t know if there is another type of object there instead or if there is nothing at all in the location where the dictionary is supposed to be. This again shows that the PDF file in question is corrupt. You can complain to the author or distributor of the file and see if they can provide you with a version that does not have this problem. Again, just because Chrome seems to display the PDF file without complaints (we don’t know if it is not silently ignoring parts of the PDF file), does not mean that the file is good. In Acrobat Pro, you could run the «check for syntax errors» profile in Preflight to get more information about what’s wrong, but you very likely would not be able to fix the problem.

In Response To Karl Heinz Kremer

I don’t know if anyone else is still interested, but I got this message after trying to save my document as a reduced size PDF.  I tried several ways to make it work.

What I did finally was opened it in PDF Expert.  I saved it as a reduced file size PDF.  It is now smaller so that I can attach it to an email.  I also confirmed that the reduced document opens properly in Acrobat Pro.

In Response To davidl30204414

Reducing the size file solved it. Thank you!

Karl heinz kremer is right in some way, however it is not true, that it cannot be fixed. The file can have the initial of a pdf file and still not be a pdf, because it might be corrupted in some way.

SOLUTION!:

To deal with this problem, you can simply open the file, then export it as a pdf. When this is done you should be able to open the file.

STEPS:

1. Open file in its primary form not with the adobe tool!

2. Export it as an PDF formatted file

3. Now open it on adobes desktop app

In Response To eliash93298849

Actually, it is true that it cannot be fixed (or only with great difficulty if you know what the incorrect information is supposed to be because e.g. you analyzed a large number of files with the same problem from the same PDF generator or files that were processed by the same workflow). The error message is very specific, and suggests that Acrobat found enough information in the file to recogn it as a PDF document. However, while processing it, it ran into a problem from which it cannot recover: it is expecting a dictionary object and found nothing, or the wrong object type. And, even if you knew exactly what was wrong you still would need very specific tools to fix this problem. And,  you would need to know how to use these tools. So to reiterate, once you get an error like that, there usually is nothing the end user can do to fix the problem.

In Response To Karl Heinz Kremer

I was able to make this work by exporting the file to PostScript and redistilling it, which took a while on a 242pp book.

In Response To eliash93298849

This worked for me! Thanks!

In Response To eliash93298849

I opened a corrupt PDF file in Microsoft Word and then from Word exported as pdf checking the box to reduce file size, and now it opens in Acrobat Pro!

In Response To jerr.addison

In Response To jerr.addison

worked for me too thanks!

An easy workaround is to save the PDF as .tiff images, then combine those .tiffs into a new PDF. Be sure to save the .tiffs to a separate folder; each page of the PDF is exported as it’s own file.

Workaround:

1. File —> Save as other… —> TIFF

2. Select all TIFFs —> Combine files in Acrobat

3. Save newly created PDF.

The same problem (error opening this document (14) occurs when editing a file in MAC preview. The file is not corrupt and opens fine i all pdf-read-programs except acrobat. It is a acrobat bug.

My workaround i:

1. open the file in Preview.

2. export as pdf (in «files»). 

3. open this new file in acrobat.

4. No problems.

(5. Some files shows the pages in a wrong direction. Acrobat will not save the file after turning the pages.

6. open the file in preview, turn the pages and save. After that the problem is solved. The file opens correctly in Acrobat.)

Would be nice if Acrobat fixes the bug.

In Response To Mart Tiemensma

Thank you for this great tip, uasully when I scan a document it shows no error, but when I used MAC preview to delete  two pages, the error happens and I was viewing white pages in Acrobat Reader.

I do the above procedure often but this is the first time it happens.

All the mensioned applications and are up to date using macOS Catalina 10.15.3 (19D76)

Anyways, your tip solve my problem, Many Thanks again  

In Response To Mart Tiemensma

Mart_Tiemensma, my 250 page dissertation and my sanity thank you from the bottom of my heart.

In Response To Mart Tiemensma

Thank you, I realize my pdf file was made in macOS.

«opens fine in all pdf-read-programs except acrobat«, That’s true. Maybe some problems with the pdf file, but at least acrobat should display the content like other «basic» pdf viewers, rather than showing blank pages.

The issue with the solutions of exporting to tiff or printing as PDF is all bookmarks are lost and the PDF document becomes a PDF image, quaility is deminished and file size multiples.  I found opening the PDF in Acrobat and inserting a page in the thumbnail section will clear the issue.  No thumbnail images will show, but the image numbers will.  Just right-click the blank space where the thumbnail should be and choose Insert Pages…A Blank Page and boom, the PDF is «fixed».  The blank page can be deleted afterwards.  I discovered this about a few months back and I have fixed five «corrupt» PDFs since.  Good luck

In Response To chrish69798248

great — that  fixed it for me as well!

In Response To notannhavoc

Thanks! This is the quickest and best solution. Just insert a blank page and all pages are shown immediately.

In Response To chrish69798248

This worked for me, thank you for posting. I had a PDF sent to me to use as a reference. The first page was fine but as soon as I went to click to page 2 I’d get the error «The document could not be saved. There was a problem reading this document (23).»

I tried all the other solutions posted above but they didn’t work for me,  I tried to ‘update’ Acrobat by scrolling down from the Help menu and it would tell me there is a newer version of Acrobat (although Creative Cloud didn’t flag an update), I’d click to update and would then get the message «Cannot download update files. Please verify that you are connected to the internet and check for updates again later. Error: 1113″… I am connected to the internet!!

Simply put, adding an extra page sorted the issue, thank you for sharing the solution!!

I was actually able to fix it, by exporting it to a Word Document — then saving the word document as a PDF. Once the new PDF opened, I was able to redact it normally. 

In Response To milanes

I know this is an old thread, but this just happened to me. I resolved it by opening the pdf with chrome and printed it using the Adobe PDF printer. After that the document opened fine with Acrobat Reader and Acrobat Pro. 

In Response To matts40184791

This solution worked for me. Thanks!

This is an indication for a corrupt PDF file. When you hold down the CTRL key when you click on the OK button, you will get a more technical explanation of the error. Chrome — being a much more basic PDF viewer — may not even look at that section of the PDF document because it may be related to information it cannot even display.

In Response To Karl Heinz Kremer

hello Karl,

thanks for your reply

I hold down CTRL and I got this message

In Response To SiliconExpert

PDF is a pretty complex format (the specification is about 1000 pages long), and if you don’t know what you are doing when you write a PDF generator, it’s pretty easy to get things wrong. In this case, the specification is expecting a dictionary object (which is one of the containers that are used in the PDF file to group other «stuff»), but it’s not finding that. We don’t know if there is another type of object there instead or if there is nothing at all in the location where the dictionary is supposed to be. This again shows that the PDF file in question is corrupt. You can complain to the author or distributor of the file and see if they can provide you with a version that does not have this problem. Again, just because Chrome seems to display the PDF file without complaints (we don’t know if it is not silently ignoring parts of the PDF file), does not mean that the file is good. In Acrobat Pro, you could run the «check for syntax errors» profile in Preflight to get more information about what’s wrong, but you very likely would not be able to fix the problem.

In Response To Karl Heinz Kremer

I don’t know if anyone else is still interested, but I got this message after trying to save my document as a reduced size PDF.  I tried several ways to make it work.

What I did finally was opened it in PDF Expert.  I saved it as a reduced file size PDF.  It is now smaller so that I can attach it to an email.  I also confirmed that the reduced document opens properly in Acrobat Pro.

In Response To davidl30204414

Reducing the size file solved it. Thank you!

Karl heinz kremer is right in some way, however it is not true, that it cannot be fixed. The file can have the initial of a pdf file and still not be a pdf, because it might be corrupted in some way.

SOLUTION!:

To deal with this problem, you can simply open the file, then export it as a pdf. When this is done you should be able to open the file.

STEPS:

1. Open file in its primary form not with the adobe tool!

2. Export it as an PDF formatted file

3. Now open it on adobes desktop app

In Response To eliash93298849

Actually, it is true that it cannot be fixed (or only with great difficulty if you know what the incorrect information is supposed to be because e.g. you analyzed a large number of files with the same problem from the same PDF generator or files that were processed by the same workflow). The error message is very specific, and suggests that Acrobat found enough information in the file to recogn it as a PDF document. However, while processing it, it ran into a problem from which it cannot recover: it is expecting a dictionary object and found nothing, or the wrong object type. And, even if you knew exactly what was wrong you still would need very specific tools to fix this problem. And,  you would need to know how to use these tools. So to reiterate, once you get an error like that, there usually is nothing the end user can do to fix the problem.

In Response To Karl Heinz Kremer

I was able to make this work by exporting the file to PostScript and redistilling it, which took a while on a 242pp book.

In Response To eliash93298849

This worked for me! Thanks!

In Response To eliash93298849

I opened a corrupt PDF file in Microsoft Word and then from Word exported as pdf checking the box to reduce file size, and now it opens in Acrobat Pro!

In Response To jerr.addison

In Response To jerr.addison

worked for me too thanks!

An easy workaround is to save the PDF as .tiff images, then combine those .tiffs into a new PDF. Be sure to save the .tiffs to a separate folder; each page of the PDF is exported as it’s own file.

Workaround:

1. File —> Save as other… —> TIFF

2. Select all TIFFs —> Combine files in Acrobat

3. Save newly created PDF.

The same problem (error opening this document (14) occurs when editing a file in MAC preview. The file is not corrupt and opens fine i all pdf-read-programs except acrobat. It is a acrobat bug.

My workaround i:

1. open the file in Preview.

2. export as pdf (in «files»). 

3. open this new file in acrobat.

4. No problems.

(5. Some files shows the pages in a wrong direction. Acrobat will not save the file after turning the pages.

6. open the file in preview, turn the pages and save. After that the problem is solved. The file opens correctly in Acrobat.)

Would be nice if Acrobat fixes the bug.

In Response To Mart Tiemensma

Thank you for this great tip, uasully when I scan a document it shows no error, but when I used MAC preview to delete  two pages, the error happens and I was viewing white pages in Acrobat Reader.

I do the above procedure often but this is the first time it happens.

All the mensioned applications and are up to date using macOS Catalina 10.15.3 (19D76)

Anyways, your tip solve my problem, Many Thanks again  

In Response To Mart Tiemensma

Mart_Tiemensma, my 250 page dissertation and my sanity thank you from the bottom of my heart.

In Response To Mart Tiemensma

Thank you, I realize my pdf file was made in macOS.

«opens fine in all pdf-read-programs except acrobat«, That’s true. Maybe some problems with the pdf file, but at least acrobat should display the content like other «basic» pdf viewers, rather than showing blank pages.

The issue with the solutions of exporting to tiff or printing as PDF is all bookmarks are lost and the PDF document becomes a PDF image, quaility is deminished and file size multiples.  I found opening the PDF in Acrobat and inserting a page in the thumbnail section will clear the issue.  No thumbnail images will show, but the image numbers will.  Just right-click the blank space where the thumbnail should be and choose Insert Pages…A Blank Page and boom, the PDF is «fixed».  The blank page can be deleted afterwards.  I discovered this about a few months back and I have fixed five «corrupt» PDFs since.  Good luck

In Response To chrish69798248

great — that  fixed it for me as well!

In Response To notannhavoc

Thanks! This is the quickest and best solution. Just insert a blank page and all pages are shown immediately.

In Response To chrish69798248

This worked for me, thank you for posting. I had a PDF sent to me to use as a reference. The first page was fine but as soon as I went to click to page 2 I’d get the error «The document could not be saved. There was a problem reading this document (23).»

I tried all the other solutions posted above but they didn’t work for me,  I tried to ‘update’ Acrobat by scrolling down from the Help menu and it would tell me there is a newer version of Acrobat (although Creative Cloud didn’t flag an update), I’d click to update and would then get the message «Cannot download update files. Please verify that you are connected to the internet and check for updates again later. Error: 1113″… I am connected to the internet!!

Simply put, adding an extra page sorted the issue, thank you for sharing the solution!!

I was actually able to fix it, by exporting it to a Word Document — then saving the word document as a PDF. Once the new PDF opened, I was able to redact it normally. 

In Response To milanes

I know this is an old thread, but this just happened to me. I resolved it by opening the pdf with chrome and printed it using the Adobe PDF printer. After that the document opened fine with Acrobat Reader and Acrobat Pro. 

In Response To matts40184791

This solution worked for me. Thanks!