Arcnet communication error

0 Пользователей и 1 Гость просматривают эту тему.

---

---

---

---

---

---

---

---

---

---

---

---

---

---

---

---

---

There are many reasons for the 6901 Arcnet communication error.
First of all, check the ARCNET status with ARCNET testing software.
You can download it here

Read the recommended steps to resolve the issue below:

6901-0008 ARCNET communication error indicates that ARCNET (fiber optic) is not communicating with the processor control board (processor control PCB J390592 </ span>).

Communication error 6901-0010 ARCNET indicates no ARCNET (fiber) communication with the AFC scanner.
Communication error 6901-0080 ARCNET indicates there is no ARCNET (fiber optic) communication with the PCB processing image

Possible reasons:

1. Broken or defective fiber optic cable.

Usually, the cable breaks when wet cleaning the floor in the laboratory or after moving the laboratory. Check the condition of the cable. Replace the cable if you find it is defective.
Please note:
Only one broken cable can disrupt the entire network.

2. Poor cable contact in the connector / slot located on the processor control board.
Remove the monitor and PC cover to find the gray cables. There are gray cables leading to the processor control board.
2.1. Try reconnecting ARCNET cables.
You must disconnect and reconnect them several times before performing any other actions.

Be careful when removing cables from the outlet. The socket has a special latch that should fix it securely. Gently push aside and try to pull the cable out of the socket. Check the quality of the outlet.
There must be no dust or debris inside.
Clean the outlet with compressed air or a damp toothpick.

Then return the cables to their original position.
Turn on the lab and see the result.
If all else fails, move on.

2.2. Try trimming the ends of ARCNET cables.
A defective end of the power cord may be the cause of the error.
Using a sharp knife, cut off the ends of each cable (exactly at a 90 ° angle). Make sure they are okay and reconnect the outlet.
Turn on the lab and see the result.
If all else fails, move on.
2.3 Check power to processor control board J390592 – Check that a red light is coming out of the fiber optic emitter on the processor control board.
2.4. Replace the J390592 processor control board with the same board and observe the result. Sometimes the cause of the error is a faulty J390592 processor control board.

3. Bad contact or defective memory strips on the image processing board.
Reconnect all memory strips on the imaging board. Remember to clean the memory strip with isopropyl alcohol / rubbing alcohol before putting it back.
Turn on the lab and see the result.
If all else fails, move on.

3.1. Check the status of the ARCNET and LVDS drivers in Device Manager.
If you encounter any problems, uninstall the Arcnet and LVDS drivers, restart your computer and reinstall the main system software from scratch.
you do not have system software K001 – send us a request.
Restart your computer. The drivers will be updated after restarting the system software.

If not, just update the software and the driver will be updated.

4. Defective Arcnet PCB (if you have one) . Check the condition by replacing it with the same board from another laboratory.

5. Defective imaging circuit board or power supply unit (PSU) . Replace or repair.
5.1. Poor quality cable connections. Connect all connectors to the imaging board.
5.2. Poor quality cable connections. Reconnect all connectors on the printer control PCB / laser control PCB, including the clock PCB.

6. Virus infection.
Check in Windows Device Manager if the ARCNET and LVDS card drivers are loaded correctly.
Remedy: Perform PC recovery procedures and restart the software again.
Contact us if you do not have a system program for your minilab.

7. If you have error code 6901-0010, the first thing you need to do is check the scanner control board power supply. After removing the covers from the scanner, check that all voltage LEDs on the scanner control board are on.

Resume:   Laser repair is NOT required.

You had to tell exact minilab model. It can be QSS3202, QSS3202PRO, QSS3202SD, QSS3202SD PRO, or some other model. Probably you have QSS3202SD or QSS3202SD PRO . 
6901-4209 you see when have few errors at the same time. It will be 6901-4000, 6901-0200, 6901-0008 and 6901-0001.
6901-4000 — ARCNET communication error , switch control PCB.
6901-0200 — ARCNET communication error , laser control PCB
6901-0008 — ARCNET communication error , processor control PCB
6901-0001 — ARCNET communication error , Printer control PCB
You have not ARCNET connection between computer ( PC-laser interface PCB ) and workstation CS-2 ( switch control PCB ) . Can be not working boards, missing power supply, or bad ARCNET connection between them. Disable software autostart ( remove QSS icon from Windows Start, Programs, Autorun. Then close QSS software ( close down check, F, quit an application ) and from disk C start ARCNET test utility. Agree to change drivers and restart. After restart again start ARCNET test utility, select your minilab model and run ARCNET test. There you see communication errors. First you have not errors with switch control PCB. All other boards are connected through it, so it is normally, that you do not see them. Try to remove ARCNET cables, clean and blow sensors, trim cables ( 90 degrees ) , check power suppliers on switch control PCB. Only when have communication between these two boards you can go forward.
If your minilab is with scanner ( model without PRO ) . then inside computer you have  PC-scanner interface PCB and there ARCNET works ( because no 6901- 0010 error. Can there disconnect ARCNET cables and connect ARCNET cables removed from PC-laser interface PCB. This way you can find is PC-laser interface PCB faulty, or not.

Edited April 20, 2020 by Minilab service

Distributed by: minilablaser.com

No. 06901

ARCNET communication error.

Error message release

NO

Condition

When the power supply is turned on, the version is checked, or software is upgraded, an ARCNET communication error occurs.

The communication error occurs temporarily because of the instant power failure.

Suffix number (bit)

00001

Printer control PCB

00008

Processor control PCB

00512

Laser control PCB

I

MPORTANT

• When this error occurs, the operation may not be continued. It is necessary to reset the power supply of the system.

• The PCB without reference to the error may be displayed in the second line depending on the equipped options, cable

connecting position and/or ARCNET communication feature.

Check the ARCNET communication path other than the displayed PCB.

50520

• Check the ARCNET communication status on the Version Check display.

35500

• For details about the diagnosis of ARCNET communication error, see

Check Point

1

Reset the power supply.

Diagnosis

Others

• Check the conditions of ARCNET cables and connectors explained in 68100

Errors.

• Remove the ARCNET cable of the emission side connected to the white connector,

and check whether the red light is weaker than any of the other connectors.

• If the red light is weaker than the other connectors or the the connector does not

emit any light, check whether there are chips of shaved ARCNET cable sheath

inside the connector.

• See 68100

connector.

• See 68100

• If no chips of the shaved cable sheath is found, check whether +5 V is normally

supplied to the printer control PCB, processor control PCB, laser control

PCB and printer I/F main PCB.

• If

No. 06909 or

Specification may not be configured normally.

• For the QSS-Printer, see

• For the FRONTIER-Printer, see

ARCNET cable

Printer control PCB

Removing chips of shaved cable sheath in the ARCNET

How to use the aspirator.

No. 06901 occurs after replacing the printer I/F main PCB, Machine Type Registration of Machine

66006.

66007.

Failed part

46900

Condition

PCB

35940.

Failed part

The Factor List of the ARCNET Communication

Normal

46900

Error message: Main

Problem

Manual No.

—

66000

Error message: Main

1/7

Moderators: cj.ruiz, astramiello