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-
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3782EL trouble shooting guide
no worries
Lockwood:
®
www.assaabloy.co.nz
1
www.assaabloy.co.nz
Related Manuals for Assa Abloy Lockwood Selector Series
Summary of Contents for Assa Abloy Lockwood Selector Series
-
Page 1
3782EL trouble shooting guide no worries Lockwood: ® www.assaabloy.co.nz www.assaabloy.co.nz… -
Page 2: Table Of Contents
Content Introduction Lock is not-responding: What if I don’t have enough wires for 3-Wire Control? 2-Wire Control 3-Wire and 2-Wire Control Diagrams Lock is not locking according to the way I have set the switches Lock is remaining in powered state even when I send a lock / unlock signal I am trying to set the lock up as double access (1 side PtL, 1 side PtO) but it is not working as expected Lock single beeps every 2 seconds Lock beeps once or twice every time the lock locks…
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Page 3: Introduction
Introduction Since the successful release of the Lockwood Selector Series Electric Mortice Locks, a small number of installation scenarios warrant some additional information for our customers. The Lockwood Selector Series Electric Mortice Locks present a number of feature improvements over the previous 3582 series,…
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Page 4: Lock Is Not-Responding
Lock is not-responding Confirm lock has power by checking heartbeat LED. — Test the locking signal – there should be Remove top screw from cover (front) plate and 9-28VDC present between the green and black looking for a blue LED flashing every 2 seconds wires –…
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Page 5: 2-Wire Control
2-Wire Control We strongly recommend that 2-Wire mode Therefore, when configuring the Door Unlock is not used, specifically in PTO mode. Please functions in the Access Control system see FAQ “What if I don’t have enough wires programming, do NOT enable a “Door Relock for 3-Wire Control”…
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Page 6: Lock Is Not Locking According To The Way I Have Set The Switches
Lock is not locking according to the way I have set the switches: The setting switches will not take effect until the lock has fully powered down. Disconnect all power from the lock and wait at least 2 minutes and then retry. •…
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Page 7: Lock Single Beeps Every 2 Seconds
Lock single beeps every 2 seconds: Single beeps every 2 seconds indicates that the lock is not able to move into the locked position – something is jamming the motor. • Ensure users of the lock are not holding the handle down for an extended period of time when either entering or existing through the door.
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Page 8: Lock Double Beeps Every 6 Seconds
Lock double beeps every 6 seconds: Double beeping every 6 seconds indicates that the lock cannot communicate with the motor. • Lock should be returned for investigation. Deadlatch monitor is not working: Confirm correct wires are being used by testing with a multi-meter •…
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Page 9: Lock Status Monitor Is Not Working
Lock status monitor is not working: Confirm correct wires are being used by testing with a multi-meter • Signal should be open when the lock is unlocked and closed when lock is locked Lock status monitor state will only change when the lock is powered (the lock will only change state when powered as well) LED is not active: Lock is supplied with LEDs de-activated.
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Page 10: There Is No Room For The Cable When Installing In A Timber Door
There is no room for the cable when installing in a timber door: The cable boot is only intended for aluminum frame installs and can be removed for timber door installations Ensure door preparation is correct as the 3782EL requires a lengthened mortice compared to a mechanical timber fix door preparation.
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Page 11: I Have A Retro-Fit With Leds (Power Is Being Sent On Old Green Wire To Continuously Power Leds), Will I Have To Re-Wire The Installation
I have a retro-fit with LEDs (power is being sent on old green wire to continuously power LEDs), will I have to re-wire the installation: The lock is retro-fittable to the old lock and a 9 – 12 pin adaptor (SP3782EL-251) is available.
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Page 12
ASSA ABLOY New Zealand Ltd. 6 Armstrong Road, Albany Within New Zealand: Outside New Zealand: PO Box 100407, North Shore Auckland 0632 Tel 09 448 9188 Tel +64 9 448 9188 Auckland 0745 New Zealand Fax 0800 478 297 Fax +64 9 415 7889 www.assaabloy.co.nz…
- Manuals
- Brands
- Assa Abloy Manuals
- Door locks
- Lockwood Selector Series
- Troubleshooting manual
-
Contents
-
Table of Contents
-
Bookmarks
Quick Links
3782EL trouble shooting guide
no worries
Lockwood:
®
www.assaabloy.co.nz
1
www.assaabloy.co.nz
Related Manuals for Assa Abloy Lockwood Selector Series
Summary of Contents for Assa Abloy Lockwood Selector Series
-
Page 1
3782EL trouble shooting guide no worries Lockwood: ® www.assaabloy.co.nz www.assaabloy.co.nz… -
Page 2: Table Of Contents
Content Introduction Lock is not-responding: What if I don’t have enough wires for 3-Wire Control? 2-Wire Control 3-Wire and 2-Wire Control Diagrams Lock is not locking according to the way I have set the switches Lock is remaining in powered state even when I send a lock / unlock signal I am trying to set the lock up as double access (1 side PtL, 1 side PtO) but it is not working as expected Lock single beeps every 2 seconds Lock beeps once or twice every time the lock locks…
-
Page 3: Introduction
Introduction Since the successful release of the Lockwood Selector Series Electric Mortice Locks, a small number of installation scenarios warrant some additional information for our customers. The Lockwood Selector Series Electric Mortice Locks present a number of feature improvements over the previous 3582 series,…
-
Page 4: Lock Is Not-Responding
Lock is not-responding Confirm lock has power by checking heartbeat LED. — Test the locking signal – there should be Remove top screw from cover (front) plate and 9-28VDC present between the green and black looking for a blue LED flashing every 2 seconds wires –…
-
Page 5: 2-Wire Control
2-Wire Control We strongly recommend that 2-Wire mode Therefore, when configuring the Door Unlock is not used, specifically in PTO mode. Please functions in the Access Control system see FAQ “What if I don’t have enough wires programming, do NOT enable a “Door Relock for 3-Wire Control”…
-
Page 6: Lock Is Not Locking According To The Way I Have Set The Switches
Lock is not locking according to the way I have set the switches: The setting switches will not take effect until the lock has fully powered down. Disconnect all power from the lock and wait at least 2 minutes and then retry. •…
-
Page 7: Lock Single Beeps Every 2 Seconds
Lock single beeps every 2 seconds: Single beeps every 2 seconds indicates that the lock is not able to move into the locked position – something is jamming the motor. • Ensure users of the lock are not holding the handle down for an extended period of time when either entering or existing through the door.
-
Page 8: Lock Double Beeps Every 6 Seconds
Lock double beeps every 6 seconds: Double beeping every 6 seconds indicates that the lock cannot communicate with the motor. • Lock should be returned for investigation. Deadlatch monitor is not working: Confirm correct wires are being used by testing with a multi-meter •…
-
Page 9: Lock Status Monitor Is Not Working
Lock status monitor is not working: Confirm correct wires are being used by testing with a multi-meter • Signal should be open when the lock is unlocked and closed when lock is locked Lock status monitor state will only change when the lock is powered (the lock will only change state when powered as well) LED is not active: Lock is supplied with LEDs de-activated.
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Page 10: There Is No Room For The Cable When Installing In A Timber Door
There is no room for the cable when installing in a timber door: The cable boot is only intended for aluminum frame installs and can be removed for timber door installations Ensure door preparation is correct as the 3782EL requires a lengthened mortice compared to a mechanical timber fix door preparation.
-
Page 11: I Have A Retro-Fit With Leds (Power Is Being Sent On Old Green Wire To Continuously Power Leds), Will I Have To Re-Wire The Installation
I have a retro-fit with LEDs (power is being sent on old green wire to continuously power LEDs), will I have to re-wire the installation: The lock is retro-fittable to the old lock and a 9 – 12 pin adaptor (SP3782EL-251) is available.
-
Page 12
ASSA ABLOY New Zealand Ltd. 6 Armstrong Road, Albany Within New Zealand: Outside New Zealand: PO Box 100407, North Shore Auckland 0632 Tel 09 448 9188 Tel +64 9 448 9188 Auckland 0745 New Zealand Fax 0800 478 297 Fax +64 9 415 7889 www.assaabloy.co.nz…
19.1
• During normal operation the ERROR LED on the control unit is illuminated.
• An extinguished LED indicates that there is no electrical power.
• A flashing light on the LED indicates that the operator is out of function (see table below).
• An audible warning signal can be achieved by using the accessory board AIU. It is connected to
the 24 VDC and plugged into the EXU-SA relay output terminal.
LED flash frequency/Display
message
One 0.3 s flash, 10 s pause etc.
One 0.3 s flash, 2 s pause etc.
One 0.3 s flash, 2 s pause etc.
Two 0.3 s flashes, pause etc.
Three 0.3 s flashes, pause etc.
Four 0.3 s flashes, pause etc.
Five 0.3 s flashes, pause etc.
Six 0.3 s flashes, pause etc.
Seven 0.3 s flashes, pause etc.
Eight 0.3 s flashes, pause etc.
Nine 0.3 s flashes, pause etc.
Ten 0.3 s flashes, pause etc.
Twelve 0.3 s flashes, pause etc.
1007913-EI-9.0
Reason
Kill impulse is active
+ 24 V DC external error
Sensor monitoring error
Battery defective
Control unit defective
Encoder error
Locking device defective
EXU-SI board defective
Sync cable not connected or
defective (double door only)
SLAVE control unit defective
(double door only)
Motor overheated
Blocked door and constant
impulse
Settings have been made that
requires a new learn
Motor connected to wrong
socket or wrong arm system
configured on AS-dips.
Issue 2014-10-28
19 Troubleshooting
Remedy
Make a kill reset, reset kill switch or
reset fire alarm
Check for short circuit
Check for broken monitored sensor
Replace battery (normal operation
with electrical power power)
Replace control unit
Check the encoder cable.
Open and close the door manually
and thereafter check the automatic
function. If the operator is still out
of function replace the drive unit.
Check for e.g. short circuit in the
locking device
Replace locking device
Replace EXU-SI board
Connect the sync cable
Replace the sync cable
Check the flash frequency on the
SLAVE LED and take necessary
measures in accordance with this
table.
Wait for the motor to cool down
Toggle impulse
Make a new learn
Disconnect mains and then correct
motor connection and correct arm
systems dips.
83
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#1
Всех приветствую
Был куплен комплект bks12ags взамен старому bk1200
Столкнулся с проблемой настройки
Все по инструкйии настроил ,ключ прописал
При нажатие на кнопку движения на плате ,на пульте проезжает см 10 и останавливается , при этом выдает ошибку Е3
Я уже голову сломал всю что это за ошибка , в инструкции таких нету 
интернет тоже не слышал о них
Прошу помощи у донов 
плата ZBKN 88001-0063
так же в меню настройки есть функции которые не описаны в инструкции , где можно посмотреть их значений
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#2
У CAME ошибка Е3 -неисправен энкодер.
Сбросьте настройки к заводским и настройте заново.
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#3
У CAME ошибка Е3 -неисправен энкодер.
Сбросьте настройки к заводским и настройте заново.
Делал сброс не помогает
А за что отвечает этот n декодер? Может быть в настройках где то есть ?
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#4
У CAME ошибка Е3 -неисправен энкодер
Только странно что ошибка Е3 высвечивается на блоке управления где мотор без энкодера, и на блоке управления даже нет разъема для подключения энкодера.
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#5
Всех приветствую
Был куплен комплект bks12ags взамен старому bk1200
Столкнулся с проблемой настройки
Все по инструкйии настроил ,ключ прописал
При нажатие на кнопку движения на плате ,на пульте проезжает см 10 и останавливается , при этом выдает ошибку Е3
Я уже голову сломал всю что это за ошибка , в инструкции таких нетуинтернет тоже не слышал о них
Прошу помощи у донов
плата ZBKN 88001-0063так же в меню настройки есть функции которые не описаны в инструкции , где можно посмотреть их значений
Покажите фото платы,подключение и ошибки
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#6
Первое фото с проччерками при включение питания
Второе после каманды пульта
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1.9 MB
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#8
Попробуйте отключить фотоэлементы.
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#9
Посмотрите есть ли в меню F11, если есть поставьте ON.
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#10
Посмотрите есть ли в меню F11, если есть поставьте ON.
может OFF?
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#11
Попробуйте отключить фотоэлементы.
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1.6 MB
· Просмотры: 39
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#12
Отсоеденил плату фотоэлементов , загорелось с1 , но при нажатие на кнопку пуска ворот. Вылеиает E3
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#14
Да ура все заработало
Спасибо огромное за подсказку , странно а что это за. F11 , В ИНСТРУКЦИИ НЕТУ НИЧЕГО НА ЭТУ ТЕМУ
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#15
похоже что прошивка от BX704/708 AGS, явно косяк производителя
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#16
похоже что прошивка от BX704/708 AGS, явно косяк производителя
А ее как то можно обновить?
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#17
А ее как то можно обновить?
Никак. Микропрограмма в процессоре.
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#18
А ее как то можно обновить?
Можно через CAME KEY.
Только неизвестно как плата определится в программаторе и до чего она обновит.
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#19
Валерий , добрый день у меня такая-же проблема , не могли бы вы прислать и мне инструкцию , как её устранить ?
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#20
Валерий , добрый день у меня такая-же проблема , не могли бы вы прислать и мне инструкцию , как её устранить ?
Какая модель привода?