Atm code error

ATM Error Codesadmin2020-05-15T20:43:36+00:00

ATM ERROR CODES

ERROR CODES	ERROR DESCRIPTION	CORRECTIVE ACTION
20001	Unable to load a cassette.	Remove and replace cassette – Check the micro-switch located on the inside left wall of the dispenser.
20002	Low Cash.	Replenish the cash – If using less than 75 bills, disable the “Low Cash Warning” in the Transaction Setup Menu.
20003	Reject Bin full.	Empty the Reject Bin – If the bin is empty, do a Day Total and then a Cassette Total – If that doesn’t help, check AP, BIOS and CDU ROM versions.
20004	Vault Door is open.	Check vault door switch (located upper left corner) – check that black and white, 2-wire connector is properly connected at rear of main board. Bend switch forward to aid closing problems.
20010	Receipt paper jam.	Remove jammed paper – Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Remove printer to locate difficult jams.
20012	Receipt feed lever open.	Close the feed lever on the printer.
20013	Receipt paper empty.	Replenish the paper roll.
20014	Thermal printer is overheated.	Contact manufacturer.
2xx15	Cash Dispenser detects bills prior to dispensing.	Remove any jammed bills from the dispenser.
90001	Card Swipe Error.	This does not mean the card reader is bad. Just records unsuccessful attempts at swiping cards.
Axxx1	Receipt Printer feed lever open – during operation.	Close the feed lever on the printer.
Axxx2	Thermal printer is overheated – during operation.	If problem is consistent then print head assembly may be defective.
Axxx3	Receipt paper jam.	Remove jammed paper – Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer.
Axxx4	Receipt paper is empty.	Replenish the paper roll.
Axxx5	Receipt paper is jamming during loading.	Remove any jammed paper and then reload.
Axxx8	Receipt Printer cutter error.	If consistent, printer will require repair/replacement.
ADNxx	Printer connection error.	Check cables between Printer and Mainboard. Remove cables (even though they may be attached) and reconnect.
CANCE	Surcharge Cancel	Customer has canceled the transaction at surcharge.
C0011	Exit sensor is not cleared	Check sensor, verify that the cabling plugged into the sensor boards is secure.
C0012	Reject gate timing sensor not cleared.	Check dispenser for jammed bills and reinitialize the machine.
C0013	Both reject gate and exit sensor not cleared	Check dispenser for any notes or obstructions.
C0017	Undefined
C0021	Double detect sensor is not cleared.	Check dispenser for jammed bills and reinitialize the machine.
C0022	1stcassette inlet sensor not cleared.	Check dispenser and cassette for jammed bills.
C0023	Cassette exit sensor (L+R) not cleared.	Check dispenser for jammed bills and reinitialize the machine.
C0028	Count sensors not cleared	Check dispenser for jammed bills and reinitialize the machine.
C0030	Main Motor encoder is not synchronized	Turn dispenser over by hand, and then reinitialize. May require repair.
C0031	Forward motor encoder not synchronized.	Turn dispenser over by hand, and then reinitialize. May require repair.
C0032	1stcassette inlet sensor not cleared	Check for notes where the cassette engages the dispenser.
C0033	Undefined
C0036	Exit sensor blocked while initializing	Clear any notes which may be blocking the exit sensor.
C0037	Invalid response (or no response) from double detect sensor	Verify the connection to the double detect module.
C0039	Solenoid not responding	Verify the function of the gate solenoid.
C003A	Too many notes requested during a test dispense	Test dispense failed, re-run the test and check notes.
C0041	Failed (5 times) to dispense a note after a successful dispense	Check why notes are rejecting following at least one successful dispense (in the same transaction).
C0042	Undefined
C0043	10 Notes rejected in a row (single transaction)	Check the notes in the cassette. Check reject analysis for source of rejected notes (long note, double-detect, etc)
C0044	5 notes consecutively rejected	Check reject analysis for cause of rejected notes.
C0045	Note count sensor reporting mismatch	Verify count of notes in the cassette against the settlement.
C0046	Undefined
C0047	1stcassette failed to dispense a note	Most common reason is cassette is empty. Verify that there are notes in cassette 1. Check the quality of the notes and condition of the pick rollers.
C0049	Dispense request of “0” notes	Check setup of CDU in Operator Menu, dispenser may need reprogramming.
C004A	First cassette exit sensor (#6, #7) not clear	Clear the note path of any notes or obstructions.
C004D	1stcassette not inserted	Check cassette and verif that it’s inserted properly.
C004E	2ndcassette not inserted	Check cassette and verify that it’s inserted properly.
C0050	AP does not receive response after dispense request	AP did not validate dispense command. This is an AP software fault, not CDU.
C0051	Exceeded maximum number of notes dispensed (150) in a single trans.	Check reject analysis, and verify test dispense.
C0052	1stcassette inlet sensor not cleared	Check for notes where the cassette engages the dispenser.
C0053	Abnormal amount of double-detect failures during dispense	Check condition of double-detect module. Check quality of notes and pick rollers.
C0054	Undefined
C0055	Long note detected at exit sensor during dispense	Clear any jammed notes or obstructions from the exit sensor.
C0056	Short note detected at exit sensor during dispense	Clear any jammed notes or obstructions from the exit sensor; mismatch of rejected notes.
C005A	Undefined
C005B	2ndcassette fails to pick up notes	Same as C0047, the second cassette is likely empty.
C0060	3rdcassette inlet sensor not cleared	Check for notes where the 3rdcassette engages the dispenser.
C0062	3rdcassette inlet sensor not cleared	Check for notes where the 3rdcassette engages the dispenser.
C006A	Note jam at 2ndcassette exit	Check rollers and sensors where notes would leave the 2ndcassette.
C0070	4thcassette inlet sensor not cleared	Check for notes where the 4thcassette engages the dispenser.
C0072	4thcassette inlet sensor not cleared	Check for notes where the 4thcassette engages the dispenser.
C007A	Note jam at 4thcassette exit	Check rollers and sensors where notes would leave the 4thcassette.
C007C	4thcassette fails to pick up notes	Same as C0047/C005B, verify that there are notes in the 4thcassette.
C007D	4thcassette not inserted	Check cassette and verify that it’s inserted properly.
C0080	2ndcassette inlet sensor not cleared	Check for notes where the 2ndcassette engages the dispenser.
C0081	Double detect sensor not cleared while dispensing	Check double-detect senor for note or obstruction.
C0082	Note leaving cassette exit sensor did not reach DD	A note seen at cassette exit sensors did not reach the double detect module. Check for jammed notes.
C0083	Reject gate timing sensor #2 not cleared during dispense.	Clear the note path before the reject gate.
C0084	Reject gate timing sensor #3 not cleared during dispense.	Clear the note path before the reject gate.
C0085	Note leaving DD sensor did not reach gate sensor	Check the note path for jammed or diverted notes. Check sensors from #5 to #2/#3.
C0086	Note leaving gate sensor did not reach count sensor	Check for jammed notes between #2/#3 sensors and #0/#1 sensors.
C0090	Sensor check error	Left measuring sensor A (#6/#7)
C0091	Sensor check error	Right measuring sensor B (#6/#7)
C0092	Sensor check error	Left gate timing sensor A (#2/#3)
C0093	Sensor check error	Right gate timing sensor B (#2/#3)
C0094	Sensor check error	Exit sensor (#4)
C0095	Sensor check error	Double Detect (#5)
C0096	Sensor check error	Left count sensor A (#0/#1)
C0097	Sensor check error	Right count sensor B (#0/#1)
C009A	Note jam at 3rdcassette exit	Check rollers and sensors where notes would leave the 3rdcassette.
C009D	3rdcassette not inserted	Check cassette and verify that it’s inserted properly.
C009F	3rdcassette fails to pick up notes	Similar to C0047, C005B verify that there are notes in the cassette.
D0001	Modem initializing failure.	This error is reported from the host. Check that programming is correct for this processor.
D0002	Reversal transaction failed.	Check transaction with the processor. Verify CDU functionality with diagnostics. Verify phone connection.
D0012	Invalid transaction.	Network denial code.
D0013	Invalid Amount.	Network denial code.
D0014	Invalid Card Number.	Network denial code.
D0020	Surcharge screen should have been displayed.	Network denial code.
D0024	Exceeds issuer withdrawal limit.	Network denial code.
D0039	No credit account.	Network denial code.
D0051	Insufficient funds.	Network denial code.
D0052	No checking account.	Network denial code.
D0053	No savings account.	Network denial code.
D0054	Expired Card.	Network denial code.
D0055	Invalid PIN.	Network denial code.
D0057	Transaction not permitted -card	Network denial code.
D0058	Transaction not permitted -Terminal	Network denial code.
D0061	Exceed withdrawal limit.	Network denial code.
D0075	Number of PIN tries exceeded.	Network denial code.
D0078	No Account.	Network denial code.
D0080	Invalid Date.	Network denial code.
D0083	Cannot verify PIN.	Network denial code.
D0086	Cannot verify PIN.	Network denial code.
D0091	Bank unavailable.	Network denial code.
D0092	System unavailable.	Network denial code.
D0093	Transaction serial number mismatch.	Contact host processor.
D0094	Record format mismatch.	Contact host processor.
D0095	Routing ID mismatch.	Verify Routing ID number – Contact host processor.
D0096	Terminal ID mismatch.	Verify Terminal ID number – Contact host processor.
D0097	Response type mismatch (reversal).	Contact host processor.
D0098	Response type mismatch (day-close).	Contact host processor.
D0099	Response type mismatch (Configuration).	Contact host processor.
D009A	Response type mismatch (Withdrawal, Balance, Transfer).	Contact host processor.
D009B	STX omitte .	Contact host processor.
D009C	ETX omitted.	Contact host processor.
D009D	FS omitted (after response code).	Verify that version of ATM Software matches host processor. Contact host processor.
D009E	FS omitted (after retrieval reference number).	Verify that version of ATM Software matches host processor. Contact host processor.
D009F	FS omitted (after system trace audit number).	Verify that version of ATM Software matches host processor. Contact host processor.
D00A0	FS omitted (after account balance).	Verify that version of ATM Software matches host processor. Contact host processor.
D00A1	FS omitted (after available balance).	Verify that version of ATM Software matches host processor. Contact host processor.
D00A2	FS omitted (after available balance).	Verify that version of ATM Software matches host processor. Contact host processor.
D00A3	FS omitted (after authorization response text).	Verify that version of ATM Software matches host processor. Contact host processor.
D00A4	ETX is in wrong place.	Verify that version of ATM Software matches host processor. Contact host processor.
D00A5	FS omitted (after total cash dispense amount in day close).	Verify that version of ATM Software matches host processor. Contact host processor.
D00A6	FS omitted (after total non cash dispense amount in day close).	Verify that version of ATM Software matches host processor. Contact host processor.
D00A7	FS omitted (after surcharge amount in day close message).	Verify that version of ATM Software matches host processor. Contact host processor.
D00A8	FS omitted (after surcharge in configuration message).	Verify that version of ATM Software matches host processor. Contact host processor.
D00A9	ETX omitted (from configuration message).	Contact host processor.
D0300	Modem is not responding.	Verify modem function.
D1000	No Connection.	Verify modem function.
D1100	ENQ not received from host.	Contact host processor.
D1200	Transmission error.	Verify modem function.
D1300	NAK sent 3 times to host.	Verify host phone number – See D170x.
D1500	Modem connection time out – host not responding.	Verify host phone number – verify modem speed – See D170x. If consistent, it could be a defective modem.
D170x	Modem cannot support connection – excessive line noise (usually D1704/06)	Phone line connected to ATM will not support Data-communication. In line filter may fix this. Excessive EMI emissions from outside source (neon sign, freezer).
D1800	No dial tone.	Verify that incoming phone line is plugged into “line” rather than “Phone” on mainbaord. Phone line is in use or is being shared with another phone device (FAX, POS, phone)
D1900	No answer.	Verify host phone number – See D170x
D2000	Phone line busy.	Verify host phone number – call line with handset and check for busy signal – See D170x
D2100	Modem initializing error.	Check modem.
D2200	EOT not received from host.	Contact host processor.
D25xx	Network Connection	See page 3.33 of Operator Manual
E000x	RMS port failure, response time out, modem failure, no dial tone.	Verify RMS settings (Host Setup) – See D170x
F0001	Current Number of bill is 0.	Load notes into the cash cassette – use Add Cassette function in Settlement.
F0002	No Surcharge Owner set.	Set Surcharge owner – (Customer Setup)
F0003	No Surcharge Amount.	Set Surcharge amount – (Customer Setup)
F0004	No refresh time set when advertisement is enabled.	Set refresh timer – (Customer Setup)
F0005	No Advertisement text when advertisement is enabled.	Set Advertisement text – (Customer Setup)
F0006	Dispense limit set error (less than 25 notes)	Set Dispense limit – (T ransaction Setup)
F0007	Denomination Set error.	Valid Denomination are $10, $20, $50, $100 – (Transaction Setup)
F0008	Fast Cash Set error (exceeded dispense limit).	Check the Fast Cash amount. (Transaction Setup)
F0009	Master Key index is invalid.	Check Master Key index – verify checksum (Host Setup)
F000A	Master Key is empty.	Check Master Key checksum – reinject key (Host Setup)
F000B	Host Telephone Number is not set.	Set Host T elephone Number – (Host Setup)
F000C	Error Retry timer is not set.	Set Error retry time (Host Setup)
F000D	RMS Password is not set when RMS is enabled.	Set RMS Password – (Host Setup)
F000E	RMS phone number is not set when RMS send is enabled.	Set RMS Phone number – (Host Setup)
F000F	Terminal ID is not set.	Set Terminal ID number – (Host Setup)
F0010	Routing ID is not set.	Set Routing ID number – (Host Setup)
F0011	Master Key Serial number is not set	Set Master Key serial number – (Host Setup)
F0013/14	NVRAM Failure	Fatal error, defective memory chip. Replace Mainboard.
F0015	Serial Number not Set	Set Serial number in Operator Menu
F0016	Master Password left at default	ATM will not go into service with the default master password. The master password must be changed from default.
8217091	Card in card reader	Remove card
1101910	LOST CARD”, DEV_MCU
9723010	Failed to open device	Check the serial port or cable
9723011	Communication error	Check the serial port or cable
9723016	Time out to receive data	Check the serial port or cable
9723019	Polling down	Check the serial port or cable
9730100	IC CARD DENIAL
9730200	IC CARD ONLINE DATA ERROR
9730300	IC CARD ERROR
97913XX	DEV_MCU Time over Error Code	1. Reboot ATM 2. Call your attendant
97923XX	DEV_MCU FATALERROR (WARNING)	1. Reboot ATM 2. Call your attendant
9799301	MCU RETRACT OVER	Clear the count of retracted card at OP mode
90001	Card Read Error	1. Check Magnetic Card 2. Check Card Read module and cable connection
90002	Invalid IC card communication	1. Power Off/On 2. Check DIP MCR 3. Check cable connection
90003	DIP MCR latch failure	1. Power Off/On 2. Check DIP MCR (Clamp Lever) 3. Check cable connection
90004	DIP MCR unlatch failure	1. Power Off/On 2. Check DIP MCR (Clamp Lever) 3. Check cable connection
90005	DIP MCR power on failure	1. Power Off/On 2. Check DIP MCR 3. Check cable connection
90006	DIP MCR power off failure	1. Power Off/On 2. Check DIP MCR 3. Check cable connection
9311200	Fail to connect device	Check the serial port or cable
9312300	Fail to close device	Check the serial port or cable
9313200	Fail to send command to device	Check the serial port or cable
9313300	Abnormal communication	Check the serial port or cable
9341100	Fail to create sensor polling thread	1.Reboot ATM 2.Call your attendant
9341300	Sensor polling thread is terminated	1.Reboot ATM 2.Call your attendant
93A5600	Exception is occurred	1.Reboot ATM 2.Call your attendant
93A9500	Fail to connect ESU or setting fail	Check the connect status of ESU
3100100	Send to undefined command	1.Reboot ATM 2.Call your attendant
3100200	Command execution is impossible	1.Reboot ATM 2.Call your attendant
3100400	Command data error	1.Reboot ATM 2.Call your attendant
3101000	Latch sensor is abnormal	1.Reboot ATM 2.Call your attendant
3102000	Card has not been read yet or others errors	Call your attendant
3102100	No Start sentinel	Call your attendant
3102200	VRC Error	Call your attendant
3102300	No End sentinel. Too many data	Call your attendant
3102400	LRC Error	Call your attendant
3102500	No mac.stripe or No encoded card	Call your attendant
3102700	SS-ES-LRC card	Call your attendant
3103000	Detection of Power failure	Call your attendant
3106000	Abnormal condition was found on the power-line(Vcc) of ICC(or SAM)	Call your attendant
3106100	The receiving error of ATR	Call your attendant
3106200	The card(SAM) does not accept this protocol	Call your attendant
3106300	IC Card communication error(No answer)	Call your attendant
3106400	IC Card communication error(Other)	Call your attendant
3106500	IC Card is not activated	Call your attendant
3106600	IC Card returned ATR which is not supported ISO/IEC7816-3	Call your attendant
3106900	IC Card returned ATR which does not match EMV2000 V4.0	Call your attendant
3107000	F-FROM write error	Call your attendant
3107100	CRC error of User program code area of ESU	Call your attendant
3107200	EEPROM operation error	Call your attendant
3107600	Transmission error between ESU and ICRW	Call your attendant
3109500	ESU is broken-down or disconnected	Call your attendant
3109600	Metalic fraud object is detected	Call your attendant
3109900	_INTERNAL_ERROR error is occurred and Fail to get error code from DLL	Call your attendant
D0006	CARD NOT SUPPORTED	Check your card
D0014	Invalid Card Number	Check your account
D0054	Expire Card	Check your card
D0057	Transaction not Permitted – Card	Check your card
IDN0X	DIP MCR connection failure	1. Power Off/On 2. Check DIP MCR 3. Check cable connection
1106910	LOST SLIP”, DEV_SPR
2001000	Receipt paper jam	Remove any jammed paper from the printer.
2001200	Receipt printer feed plate open	Close the feed plate.
2001300	Out of receipt (Receipt paper empty)	Replenish the receipt paper.
2001400	Receipt printer head overheated before printing	Check the printer head and change if necessary.
2010100	Receipt printer lever opened	Close the lever of print head completely
2010200	Receipt printer head overheated	Wait the time until the temperature of head adequately slow down and try to initialize
2010300	Receipt paper jam	Remove jammed paper between printer head and rollers
2010400	Receipt paper empty	1. Replenish receipt paper 2. Check the status of sensor and its connector
2010500	Receipt paper setting error	1. Check the status of setting paper 2. Check the status of sensor and its connector
2010600	Command is received while doing self-test	After terminating self-test and initialize receipt printer
2010700	No receipt paper	1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector
2010800	Receipt paper cutting error	1. Check the Cutter module 2. Check if printer head lever is properly close
2010900	No sensing black mark (dark sensor)	1. Check the status of Black mark sensor 2. Check if Dip witch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) t
2010A00	The size of image print data is abnormal	Check the AP version and initialize
2080100	Receipt printer lever opened	Close the lever of print head completely
2080200	Receipt printer head overheated	Wait the time until the temperature of head adequately slow down and try to initialize
2080300	Receipt paper jam	Remove jammed paper between printer head and rollers
2080400	Receipt paper empty	1. Replenish receipt paper 2. Check the status of sensor and its connector
2080500	Receipt paper setting error	1. Check the status of setting paper 2. Check the status of sensor and its connector
2080600	Command is received while doing self-test	After terminating self-test and initialize receipt printer
2080700	No receipt paper	1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector
2080800	Receipt paper cutting error	1. Check the Cutter module 2. Check if printer head lever is properly close
2080900	No sensing black mark (dark sensor)	1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)
2080A00	The size of image print data is abnormal	Check the AP version and initialize
2080B00	Margin setting error	1. Check whether the default registry setting is changed 2. Reset the PTR SP
2080C00	Paper jammed at the exit of the slot	1. Remove the jammed paper
2080D00	Paper jammed in the path	1. Remove the jammed paper
2080F00	The firmware crashed	1. Check whether the dip switch #1 is set to “ON” position 2. Update the firmware
2DN0000	Failed to connect communication between Receipt printer and SP	1.Check if communication cable or com port is not connected
9720000	Receipt printer communication error during SP opening	Check if communication cable or COM port is not connected
97201	Hardware error occurred before executing command	1. Reset the PTR SP
9722010	Receipt Printer communication failure during COM port open	1. Do RESET at Operator Function 2. Reboot ATM
9722DN0	Receipt Printer communication failure during sending command to Receipt Printer	1. Do RESET at Operator Function 2. Reboot ATM
97912XX	DEV_SPR Time Over Error	1. Reboot ATM 2. Call your attendant
97922XX	DEV_SPR FATALERROR (WARNING)	1. Reboot ATM 2. Call your attendant
A010100	Open lever detected before executing command	Close the feed lever.
A010200	Printer thermal head overheated while executing command	Check the thermal printer head and change if necessary.
A010300	Paper jam detected before executing command	Remove any jammed paper from the printer.
A010400	Paper setting error detected before executing command	Remove and re-install the receipt paper.
A010500	Paper check error detected before executing command	Remove and re-install the receipt paper.
A010800	Paper cutter software check error detected before executing command	Check for and remove any jammed paper.
A080100	Open lever detected while executing command	Remove any jammed paper.
A080200	Receipt printer head overheated while printing	Check the thermal printer head and change if necessary.
A080300	Paper jam detected while executing command	Remove and re-install the receipt paper.
A080400	Paper setting error detected before executing command	Remove and re-install the receipt paper.
A080500	Paper check error in doing command	Remove any jammed paper.
A080800	Paper cutter software check error detected while executing command	Check for and remove any jammed paper.
ADN0100	No response detected for 30 seconds after sending command	Check cable and connection between the CE and printer.
ADN0F00	No response detected for 30 seconds after sending command	Check cable and connection between the CE and printer.
ADN1100	No response detected after 3 retries	Check cable and connection between the CE and printer.
ADN1200	No response detected between ENQ-ACK after 5 retries of ENQ	Check the cable and connection between the CE and printer.
ADN1300	No response detected after 5 retries because of timeout between STX-BCC interval	Check cable and connection between the CE and printer.
1102910	LOST WITHDRAW CASH”, DEV_CSH
1102920	LOST DEPOSIT CASH”, DEV_CSH
1103910	LOST CARD & SLIP”, DEV_MCU | DEV_SPR
2000100	No cassette	Insert or re-insert the cassette(s). Check cassette sensor.
2000200	Note shortage	Replenish the cassette.
2000300	Reject bin full	Remove notes from the reject bin and try the Cassette Total function again.
2000500	Cash Dispenser Unit data setting error	Check Cash Dispenser Unit information. (Currency, Denomination, etc)
2001600	Note detected in stacker (shutter or presenter type)	Clear any notes from the stacker.
2021500	Sensor detects note in delivery path before CDU dispenses	Remove note from the CDU delivery path.
2131500	CS4 sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right before the reject bin.	Remove note from the CDU delivery path.
21A1500	CS1A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette.	Remove note from the CDU delivery path.
21B1500	CSB sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette.	Remove note from the CDU delivery path.
24A1500	CS3A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 3rd cassette.	Remove note from the CDU delivery path.
24B1500	CS3B sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 3rd cassette.	Remove note from the CDU delivery path.
40000	Receive undefined command.
4000000	Cash Dispenser(CDU) received the undefined command from AP software	1. Get the trace file and log files in D:trace 2. Call your attendant
4001100	Detecting CS2 / LS3 Dark (Front Access Type : Reject box is opened.)	1. Remove notes on CS2 / LS3 sensor 2. Clean CS2 / LS3
40014	– Detect CS4A after initialization. – Detect CS4A before dispensing.
4001400	CS4A / LS9 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS4A / LS9
4001500	CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A
40018	– Detect CS4B after initialization. – Detect CS4B before dispensing.
4001800	CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery pa h. 2. Clean CS4B
4001900	CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4B
4001C	– Detect CS4A & CS4B after initialization. – Detect CS4A & CS4B before dispensing.
4001C00	CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B
4001D00	CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS2, CS4A and CS4B
40021	Detect CS1A after initialization / Detect CS1A before dispensing.
4002100	CS1A / LS1 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A / LS1
40022	Detect CS1B after initialization / Detect CS1B before dispensing.
4002200	CS1B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1B
40023	Detect S1A & CS1B after initialization / Detect CS1A & CS1B before dispensing.
4002300	CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B
40028	Detect CS13 after initialization / Detect CS13 before dispensing.
4002800	CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS13
40029	Detect CS13 & CS1A after initialization / Detect CS13 & CS1A before dispensing.
4002900	CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13
4002A	Detect CS13 & CS1B after initialization / Detect CS13 & CS1B before dispensing.
4002A00	CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13
4002B	Detect CS13 & CS1A & CS1B after initialization / Detect CS13 & CS1A & CS1B before dispensing.
4002B00	CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13
40030	(INITIAL / DISPENSE) Motor Constant Speed Error
4003000	Failed in checking the main motor echo	1. Initialize 2. Check Main Motor Encoder Slit 3. Initialize after Power On/Off 4. Check Encoder Sensor CS8 BRKT 5. Check CS8 Sensor Cable 6. Change Main Motor Encoder Slit Sensor CS8
40031	(INITIAL / DISPENSE) SOLENOID ECHO Error
4003100	Failed in checking the reject gate solenoid echo
4003200	Failed in checking the present gate solenoid echo
4003300	Check sum error (No information is set)	1. Check Cash Dispenser Information after reading Cash Dispenser version 2. Initialize 3. Initialize after executing Cash Dispenser Information Set(‘P’) Command 4. Change Cash Dispenser B/D
4003400	Error of two sheets detecting sensor(CS5_1) for initializing	1. Check CS5_1 Sensor Cable 2. Check second Dip Switch in Cash Dispenser B/D 3. Change CS5_1 Sensor
40036	Detect CS13 before initialization.
4003600	Error of CS 2, CS13 / LS2 sensor during initialization	1.Remove a jammed note in CS13 / LS2 sensor. 2.Replace CS13 / LS2 sensor.
4003700	Error of 2 sheets detecting sensor (CS5_1 / CS5_2) for dispensing	1. Check Cash Dispenser Board Segment 2. Initialize 3. Read data of ‘Read Double Sensor’ Command
4003800	Error in checking SRAM
40039	(INITIAL / DISPENSE) Solenoid Operation Error before motor activation
4003900	Gate operation sensor (CS3 / LS8) error before initial recovery	1. Initialize after removing notes or dust over Gate 2. Check CS3 / LS8 Sensor BKRT 3. Check CS3 / LS8 Sensor Cable 4. Exchange Sensor after abnormal operating CS3 / LS8 Gate detecting Sensor 5. Replace Reject
4003A00	When more than 5 sheets of cash dispensing is required during a test	1. Check command that Cash Dispenser is received 2. Check Cash Dispenser EP ROM Version or specification
4003B00	When CS15A or CS 15B sensor is detected as dark after initial recovery	1. Remove notes or dust on CS15A Sensor 2. Check CS15A Sensor Cable 3. Exchange Sensor after abnormal operating CS15A Sensor
40040	(DISPENSE) Reboot 5 or more times due to cassette separation
4004000	Cassette is removed during dispensing	1. Check the cassette catcher 2. Set the cassette properly
40041	(DISPENSE) Reboot 12 or more times
4004100	Error if re-driving is over 5 times during separated rejection	1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide 5. Check dust existing in Main Motor Encoder Slit 6.
40042	(DISPENSE) The dispensed number of notes is less than requested.
4004200	In case the number of notes detected outlet sensor(CS13 / LS2) is less than the number of required notes	1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 / LS2 Sensor 4. Exchange sensor after abnormal operating CS13 / LS2 Sensor
40043	(DISPENSE) Reject more than 40 sheets.
4004300	Error if total reject is more than 20 sheets	1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Check dust in existence CS5 Sensor Guide 5. Check notes index value
4004400	Error if continuous 5 times are rejected	1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Check dust in Main Motor Encoder Slit 4. Remove dust in CS15AB, CS31AB, CS1AB Sensor 5. Exchange CS8 Encoder Slit Sensor
40045	(DISPENSE) The dispensed number of notes is more than requested during/after operation
4004500	In case the number of notes detected outlet sensor(CS13 / LS2) is more than required notes	1. Check notes dispensed and rejected 2. Remove dust in CS13 / LS2 Sensor 3. Exchange sensor after abnormal operating CS13 / LS2 Sensor
4004600	Program error(Separated rejection)	1. Initialize after Reset Power 2. Upgrade Cash Dispenser Firmware or re-download 3. Exchange Cash Dispenser B/D
40047	(DISPENSE) Reboot 5 or more times due to miss pick up
4004700	1 cassette mis-feed error (Separated rejection)	1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4. Remove dust in CS1A, CS1B Sensor 5. Exchange 1 cassette box when there are many error
4004800	Error if the number of dispensed notes is not matched to the requested	1. Check CS13 sensor (note jam and dust) 2. Replace CS13 sensor
40049	(DISPENSE) Received the number of requirement by “0”.
4004900	Error to dispense 0 sheets to be required (Separated rejection	1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version
4004A	(DISPENSE) Jam during dispensing.
4004A00	Error of note jam (Separated rejection)	1. Remove jammed notes on Cash Dispenser return path 2. Remove dust in CS1~CS4 sensor 3. Install after rearranging notes in cassette
4004B00	Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection	1. Check state of notes in reject box 2. Rearrange notes in cassette 3. Check Index of notes 4. Check foreign objects in the main motor encoder slit 5. Replace the CS8 encoder slit sensor
4004C00	In case the number of notes detected outlet sensor(CS13/ LS2) is more than that of notes detected on CS1A,B sensor	1. Check CS1 sensor 2. Reconnect CS1 sensor
4004D	(DISPENSE) Cassette separation before operation.
4004D00	Error of being removed 1st cassette before separate rejection	1. Set cassette #1 correctly 2. Check the catcher inside cassette #1 guide
4000.00	Error of being removed 2nd cassette before separate rejection	1. Set cassette #2 correctly 2. Check the catcher inside cassette #2 guide
40051	(DISPENSE) Received the required number of notes 150 or more.
4005100	Received a request for over 50 notes dispensing on the Cash Dispenser from the upper unit.	1. Check the Cash Dispenser received command 2. Check the abnormal communication cable. 3. Check the Cash Dispenser firmware version and refer to specifications.
4005200	The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B)	1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit.
4005300	Error for the double note detection during separation.
4005400	Cash Dispenser EP Program Error during dispense operation (failed table search)	1. Initialize after resetting the power 2. Upgrade the Cash Dispenser firmware or download software again 3. Replace the Cash Dispenser B/D
40055	(DISPENSE) Detect CS13 during constant speed of motor / CS13 Jam during dispensing.
4005500	Timeout due to note’s length error passed through the CS13 / LS2 during dispense operation	1. Remove a jammed note between the tray and Cash Dispenser 2. Remove a jammed note at the position of the CS13 / LS2 sensor 3. Remove a dust on the CS13 / LS2 sensor
40056	(DISPENSE) Solenoid Error during dispensing.
4005600	Abnormal operation of the gate solenoid during dispense operation.	1. Remove a jammed note on the gate 2. Remove notes in the reject box and remount the reject box 3. Check if the CS3 / LS8 sensor bracket is bended. 4. Check if the CS3 / LS8 sensor cable is Disconnected (CN10 #9~10)
4005700	Cash dispenser configuration error	1. Replace cash dispenser PCB 2. Reconfigure cash dispenser setup data
4005800	Retract box position error during command reserved operation	1. Mount the retract box or open the box cover 2. Check if CS62 sensor poll is abnormal 3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2).
4005900	Initial jam time error	1. Remove jammed notes 2. Clean the sensors (CS1~CS15) in cash dispenser
4005B00	2 Cassette Miss Feed Error (Fail to reject bill separately.)
4005D00	Continuously detected 2 notes for three times or more during dispense operation	1. Check notes’ status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12,
4006000	Something is detected in C31AB sensor before dispensing bills from 3rd cassette.
4006100	Something is detected in C31AB sensor before dispensing bills.
4006200	Bills are remained in CS1AB sensor after dispensing bills.
4006300	Bills are remained in CS31AB sensor after dispensing bills
4006A00	CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette.
4006B00	Something is detected on CS31A, CS31B sensor during initialization
4007000	Something is detected on CS41AB sensor before dispensing bills from fourth cassette.
4007200	Something is detected on CS41AB sensor during dispensing bills.
4007300	Bills is remained in CS41AB sensor after dispensing bills.
4007A00	CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette.
4007B00	Something is detected on CS41A, CS41B sensor in initialization
4007C00	Missfeed error in 4th cassette
4007D00	Trying to dispense bills from 4th cassette but the 4th cassette doesn’t installed.
4008000	Something is detected on CS15AB sensor before dispensing operation
4008100	Something is detected in C15AB sensor during dispensing operation
4008200	Bill is remained in CS15AB sensor after dispensing operation
40088	(DISPENSE) Dispense the notes on the state of unsupported denomination setting.
4008F00	CS13 sensor detects a bill with hole during dispensing
40090	Decryption Error / Key Error
40091	Receive CMD except certification on the status of non-certification.
40092	Encryption Chip Communication Error
40093	0xC1 Command Execution Error (Certification Fail)
40094	0xC2 Command Execution Error (Certification Fail)
4009A00	CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette.
4009D00	Trying to dispense bills from 3rd cassette but the 3rd cassette doesn’t installed.
4009F00	3 cassette miss feed error
400AC00	Something is detected on CS2 sensor after dispense operation
400BC00	Communication error – Command Length doesn’t match.
400BD	(Set CDU Info) CDU Type Setting Error
400BE	(DISPENSE) Jam on the transport during operation (CS4 A/B Dark)
400BE00	Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close
400BF	(Initialize, Dispense) No Encoder Signal 150ms or more during operation.
400C100	Cassette Jam during dispense operation (1 CST Encoder Error).	1.Remove a jammed note in 1 Cassette. 2.Replace 1 cassette box when multiple errors occur.
400C200	Cassette Jam during dispense operation (2 CST Encoder Error).	1.Remove a jammed note in 2 Cassette. 2.Replace 2 cassette box when multiple errors occur.
400C300	Cassette Jam during dispense operation (3 CST Encoder Error).	1.Remove a jammed note in 3 Cassette. 2.Replace 3 cassette box when multiple errors occur.
400C400	Cassette Jam during dispense operation (4 CST Encoder Error).	1.Remove a jammed note in 4 Cassette. 2.Replace 4 cassette box when multiple errors occur.
400C6	Detect CS13 during initialization.
400C600	Error of CS 2, CS13 sensor during initialization	1.Remove a jammed note in CS13 sensor. 2.Replace CS13 sensor.
400C700	Something is detected on CS12 sensor during dispensing bills or initialization.
400C800	Something is detected on CS14 sensor during dispensing bills or initialization.
400C900	Something is detected on CS14 sensor after dispense operation
400CC	(DISPENSE) Detect CS1A, CS1B just before reset.
400CC00	Bill is remained on the sensor in front of cassette during resetting.
400D000	Bills are passed on CS13~CS12 sensor -Timeout[Jam].
400D100	Bills are passed on CS12~CS14 sensor -Timeout[Jam].
400D7	DIP Switch Setting Error
400FF00	Bill jam	1. Remove the jammed notes 2. Initialize
4DN0000	Cash Dispenser communication failure during sending command to cash dispenser	1. Do RESET at Operator Function 2. Reboot ATM
4DN0100	Cash Dispenser communication failure during receiving command to cash dispenser	1. Do RESET at Operator Function 2. Reboot ATM
4DN8100	Communication error of Shutter
8216091	Cash jammed on Cash Dispenser	1. Remove jammed notes on Cash Dispenser return path 2. Remove dust in CS1~CS4 sensor
9712000	Failed to create file	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9712100	Failed to read file	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9712200	Failed to write file	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9712300	Failed to close file	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9712400	Failed to delete file	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9712500	Failed to copy file	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9712600	Failed to create directory	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9719000	Failed to execute an extra command in the status of Cash Unit Exchange	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9719100	In case of not being the status of Cash Unit Exchange out of End Exchange	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9719200	In case of carrying out Cash In Start command at two times	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9719300	In case of not being the status of Cash In out of End Cash In	1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive
9719400	Invalid Cash Unit ID	Reconfigure cash dispenser setup data
9719500	Invalid Cash Unit number	Reconfigure cash dispenser setup data
9719600	The abnormal of the number of Cash Unit	Reconfigure cash dispenser setup data
9719700	No. of dispensed notes that software counts is not matched to it cash dispenser responded	1. Initialize after resetting the power 2. Upgrade the Cash Dispenser firmware or download software again 3. Replace the Cash Dispenser B/D
971A000	Invalid denomination	Reconfigure denomination at supervisor mode
971A100	Invalid currency	Reconfigure currency at supervisor mode
971A200	CASSETTE OFF POSITION”. Not dispensable	1. Reconfigure denomination 2. Reconfigure currency
971A300	In case the number of bills dispensed exceeds the maximum dispensing bill	1. Check cash dispenser driver (CDM SP) version 2. Reconfigure the maximum dispensable count
971A400	In case the number of coins dispensed exceeds the maximum dispensing coin	1. Check coin dispenser driver version 2.Reconfigure the maximum dispensable count
971A500	Invalid mix number	1. Reconfigure cash dispenser at supervisor mode
971A600	In case automatic Retry of SP fails 3 times
971A700	There is no setting information about automatic Retry standard
971B000	In case of being executed Reject or Retract command without being the bills in stacker.	1. Check a dust in stacker 2. Reconfigure the maximum dispensable count
971C000	Not supported command	Reinstall software
971D100	Partial dispense	1. Check the replenished amount and replenish 2. Check the notes in cassette #1
971D200	Partial dispense from cassette #2	1. Check the replenished amount and replenish 2. Check the notes in cassette #2
971D300	Partial dispense from cassette #3	1. Check the replenished amount and replenish 2. Check the notes in cassette #3
971DX00	In case partial bills dispensed by dispensing demand when Partial Dispense option is on. ? “X” means cassette number.
9740000	Cash Dispenser communication failure during COM port open	1. Do RESET at Operator Function 2. Reboot ATM
9740101	In case incorrect cassette type is set.
9740102	In case nonexistent Note Index is set.
9741100	When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor.)
9741400	When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor.)
9741800	When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9742100	When sensing CS21A,B Dark (, 400FF00 is subdivided by location of sensor.)
9742800	When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor.)
9743B00	When sensing CS15A,B Dark (, 400FF00 is subdivided by location of sensor.)
9744700	Cash picking-up fail while cash in cassette #1 is enough	1. Check bill jam or no note in cassette #1 2. Check cash dispenser
9745B00	Cash picking-up fail while cash in cassette #2 is enough	1. Check bill jam or no note in cassette #2 2. Check cash dispenser
9746B00	When sensing CS31A,B Dark (, 400FF00 is subdivided by location of sensor.)
9747B00	When sensing CS41A, B Dark (, 400FF00 is subdivided by location of sensor.)
9747C00	Cash picking-up fail while cash in cassette #4 is enough	1. Check bill jam or no note in cassette #2 2. Check cash dispenser
974FF00	When sensing bills in the Stacker (, 400FF00 is subdivided by location of sensor.)
9749F00	Cash picking-up fail while cash in cassette #3 is enough	1. Check bill jam or no note in cassette #2 2. Check cash dispenser
97914XX	DEV_Cash Dispenser Time over	1. Reboot ATM 2. Call your attendant
97924XX	DEV_Cash Dispenser FATAL ERROR (WARNING)	1. Reboot ATM 2. Call your attendant
9799499	DISPENSER COUNT ERROR	Check the sensor on cash dispenser
C004F00	The Number of dispensed notes does not match	1. Check the number of dispensed notes. 2. Perform a test on the Cash Dispenser Unit.
D030000	Modem is not responding	Check the modem controller.
D030100	The target call address has call blocking enabled.	1. Check modem cable 2. Contact to technician support team
D030200	The specified terminal identifier is invalid.	1. Check modem cable 2. Contact to technician support team
D030300	All call appearances on the specified address are currently in use.	1. Check modem cable 2. Contact to technician support team
D030400	The disable address parameter contains dialing control characters that are not processed by the service provider.	1. Check modem cable 2. Contact to technician support team
D030500	The specified country/region code is invalid.	1. Check modem cable 2. Contact to host and phone company
D030600	The operation failed for an unspecified or unknown reason.	Contact to technician support team
D030700	Insufficient resources to complete the operation	Contact to technician support team
1030100	DEV_PIN (Key data error from host)	Contact to host
2000400	Vault door open	Close the vault door. Check door switch.
9701010	Failed to connect communication between SP of PIN and EP of one	Check if communication cable or COM port is not connected
9701012	Failed to deliver to data of EPP’s SP	Check if communication cable or COM port is not connected
9701016	Received data time out of EPP	Check if communication cable or COM port is not connected
9701017	Delivered data time out of EPP	Check if communication cable or COM port is not connected
9701031	Failed to read Register of EPP	Reboot ATM
9701040	Failed to produce Thread of EPP	Reboot ATM
9701060	Failed to create buffer	Reboot ATM
9701111	BCC error of EPP	Check BCC logic of EPP
9701151	EPP is down when it receives an ‘Get Status’ command	1. Reboot ATM 2. Replace pinpad
9701152	EPP is down when it receives an ‘Clear Func Key’ command	1. Reboot ATM 2. Replace pinpad
9722020	File Open Error	1. Reboot ATM 2. Call your attendant
9722060	Memory Allocate Error (PrintForm Allocate IndexBuffer Fail)	1. Reboot ATM 2. Call your attendant
9722068	Invalid Media Name	1. Reboot ATM 2. Call your attendant
97221A2	Invalid Unit	1. Reboot ATM 2. Call your attendant
97221C1	Form is not Found	1. Reboot ATM 2. Call your attendant
97221C4	Form Name is NULL	1. Reboot ATM 2. Call your attendant
97221C5	Invalid Form	1. Reboot ATM 2. Call your attendant
97221C6	PrintForm() offset is Invalid	1. Reboot ATM 2. Call your attendant
97221C7	Invalid Form (Too many Fields)	1. Reboot ATM 2. Call your attendant
97221D1	Media is not Found	1. Reboot ATM 2. Call your attendant
97221D3	Media Overflow when form size is larger than media size	1. Reboot ATM 2. Call your attendant
97221D4	Media Name is NULL	1. Reboot ATM 2. Call your attendant
97221D5	Invalid Media (Attribute for Media definition is not proper)	1. Reboot ATM 2. Call your attendant
97221D6	Invalid Media (Area size is larger than media size)	1. Reboot ATM 2. Call your attendant
97221D7	Invalid Media (Size of Media Name is exceeded to 2048 bytes totally)	1. Reboot ATM 2. Call your attendant
972000.00	Field is not Found	1. Reboot ATM 2. Call your attendant
9720000.00	Field Error (This Field must have initial value)	1. Reboot ATM 2. Call your attendant
97200000.00	Non-Indexed value for Indexed Field	1. Reboot ATM 2. Call your attendant
972000000.00	Invalid Field	1. Reboot ATM 2. Call your attendant
9720000000.0	Invalid Field (This Field’s width is 0)	1. Reboot ATM 2. Call your attendant
9740020	Failed to create file	1. Reboot ATM 2. Call your attendant
9740025	Failed to copy file	1. Reboot ATM 2. Call your attendant
9745500	System power off while dispensing
97915XX	DEV_BRM Time over Error Code	1. Reboot ATM 2. Call your attendant
97916XX	DEV_PBM Time over Error Code	1. Reboot ATM 2. Call your attendant
97918XX	DEV_PIN Time over Error Code	1. Reboot ATM 2. Call your attendant
9791AXX	DEV_FNG Time over Error Code	1. Reboot ATM 2. Call your attendant
9791BXX	DEV_VFD Time over Error Code	1. Reboot ATM 2. Call your attendant
97925XX	DEV_BRM FATALERROR (WARNING)	1. Reboot ATM 2. Call your attendant
97926XX	DEV_PBM FATALERROR (WARNING)	1. Reboot ATM 2. Call your attendant
97928XX	DEV_PIN FATALERROR (WARNING)	1. Reboot ATM 2. Call your attendant
9792AXX	DEV_FNG FATALERROR (WARNING)	1. Reboot ATM 2. Call your attendant
9792BXX	DEV_VFD FATALERROR (WARNING)	1. Reboot ATM 2. Call your attendant
9799901	DOOR CHECK	1. Reboot ATM 2. Call your attendant
9799902	LIGHT ERROR	1. Reboot ATM 2. Call your attendant
9799903	SPL ERROR	1. Reboot ATM 2. Call your attendant
9799904	PIN ERROR	1. Reboot ATM 2. Call your attendant
9799905	SENSOR CHECK	1. Reboot ATM 2. Call your attendant
9799907	UPS ERROR	1. Reboot ATM 2. Call your attendant
9799908	SCREEN ERROR	1. Reboot ATM 2. Call your attendant
991@@91	ON TRANSACTION POWER OFF	1. Check power supply 2. Check backup battery
D000100	Error while modem initializing	Check the modem connection and the modem test.
D000200	Reversal transaction failure	Check for any CDU s and the number of notes dispensed to customer.
D000300	PIN ERROR	Transaction was denied by host
D000400	INVALID PIN	Reboot ATM
D000500	BANK UNAVAILABLE	Transaction was denied by host
D000600	CARD NOT SUPPORTED	Transaction was denied by host
D000700	INSUFFICIENT FUNDS	Transaction was denied by host
D000800	INELIGIBLE TRANSACTION	Transaction was denied by host
D000900	INELIGIBLE ACCOUNT	Transaction was denied by host
D001000	DAILY LIMIT EXCEEDED	Transaction was denied by host
D001100	UNABLE TO PROCESS	Transaction was denied by host
D001200	Invalid transaction	Check the transaction from the host and try again.
D001300	Invalid amount	Check the transaction from the host and try again.
D001400	Invalid card number	Check the transaction from the host and try again.
D001500	UNABLE TO PROCESS	Transaction was denied by host
D001600	WITHDRAWAL LIMIT ALREADY REACHED	Transaction was denied by host
D001700	INVALID AMOUNT	Transaction was denied by host
D001800	EXTERNAL DECLINE	Transaction was denied by host
D001900	SYSTEM ERROR	Transaction was denied by host
D002000	Surcharge screen should have been displayed	Check the transaction from the host and try again. Check BIN List
D002100	ROUTING LOOKUP PROBLEM	Transaction was denied by host
D002200	UNABLE TO PROCESS	Transaction was denied by host
D002300	TRANSACTION NOT SUPPORTED	Transaction was denied by host
D002400	Exceeds Issuer Withdrawal Limit	Check the transaction from the host and try again.
D003900	No Credit Account	Check the transaction from the host and try again.
D005100	Insufficient Funds	Check the transaction from the host and try again. Try Balance Inquiry
D005200	No Checking Account	Check the transaction from the host and try again.
D005300	No Savings Account	Check the transaction from the host and try again.
D005400	Expire Card	Check the transaction from the host and try again.
D005500	Incorrect Pin	Check the transaction from the host and try again.
D005700	Transaction not Permitted – Card	Check the transaction from the host and try again.
D005800	Transaction not Permitted – Terminal	Check the transaction from the host and try again.
D006100	Exceeds Withdrawal Limit	Check the transaction from the host and try again.
D007500	PIN Tries Exceeded	Check the transaction from the host and try again.
D007800	No Account	Check the transaction from the host and tr again.
D008000	Invalid Date	Check the transaction from the host and try again.
D008300	Can not Verify PIN	Check the transaction from the host and try again. Try different cards.
D008600	Can not Verify PIN	Check the transaction from the host and try again. Try different cards.
D009100	Bank Unavailable	Check the transaction from the host and try again.
D009200	System Unavailable	Check the transaction from the host and try again.
D009300	Transaction Serial Number mismatch	Check the terminal setting from the host.
D009400	Record format mismatch.	Check the terminal setting from the host.
D009500	Routing ID mismatch.	Check the terminal setting from the host.
D009600	Terminal ID mismatch.	Check the terminal setting from the host.
D009700	Response Type mismatch (Reversal)	Check the terminal setting from the host.
D009800	Response Type mismatch (Day Close)	Check the terminal setting from the host.
D009900	Response Type mismatch (Config.)	Check the terminal setting from the host.
D009A00	Response Type mismatch (Withdrawal/Balance/Transfer)	Check the terminal setting from the host.
D009B00	STX error	Check the terminal setting from the host.
D009C00	ETX error	Check the terminal setting from the host.
D009D00	FS out (after response code)	Check the terminal setting from the host.
D009E00	FS out (after retrieval reference number)	Check the terminal setting from the host.
D009F00	FS out (after system trace audit number)	Check the terminal setting from the host.
D00A000	FS out (after account balance)	Check the terminal setting from the host.
D00A100	FS out (after available balance)	Check the terminal setting from the host.
D00A200	FS out (after surcharge amount)	Check the terminal setting from the host.
D00A300	FS out (after authorization response text)	Check the terminal setting from the host.
D00A400	ETX wrong position	Check the terminal setting from the host.
D00A500	FS out (after total cash dispense amount)	Check the terminal setting from the host.
D00A600	FS out (after total non-cash dispense amount)	Check the terminal setting from the host.
D00A700	FS out (after total surcharge amount)	Check the terminal setting from the host.
D00A800	FS out (after config surcharge amount)	Check the terminal setting from the host.
D00A900	ETX out (config)	Check the terminal setting from the host.
D00AC00	Invalid data received from the host (MAC data mismatch)	Check the terminal setting from the host.
D00B000	TERMINAL ID MISMATCHED
D00B100	TRANSACTION CODE MISMATCHED
D00B200	SECOND FIELD ID CODE MISMATCHED
D00B300	FIRST DES KEY WRONG SIZE
D00B400	SURCHARGE AMOUNT WRONG SIZE
D00B500	Sequence Number MISMATCHED
D00B600	INVALID RESPONSE CODE ERROR
D00B700	Authorization Number Error
D00B800	BUSINESS DATE Error
D00B900	Transaction time Number Error
D00BA00	BUSINESS DATE Error
D00BB00	Balance amount Error
D00BC00	Actual Surcharge Error
D00BD00	Sequence Number MISMATCHED
D00BF00	BUSINESS DATE Error
D00C000	Settlement Error
D00C100	Host Mac result error	Check the key mode and MAC value
D00C200	ATM Mac result error	Check the key mode and MAC value
D011100	REVERSAL DECLINED
D022200	PIN CHANGE DECLINED
D100000	No connection	1. Check phone number 2. Check modem cable 3. Contact phone company
D110000	Cannot receive ENQ from the host	1. Check phone number 2. Check modem cable 3. Contact telephone company
D120000	Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data.	1. Check modem and modem cable connection 2. Contact telephone company
D130000	Receiving NAK more than 3 times	1. Check modem and modem cable connection 2. Contact telephone company
D140100	Disconnected by Unknown Reason	1. Check modem and modem cable connection 2. Contact telephone company
D140200	Disconnected by rejected call from remote party	Try again later.
D140300	Disconnected because the local phone was picked up	Try again later.
D140400	Disconnected by Forwarded	1. Check modem and modem cable connection 2. Contact telephone company
D140500	Disconnected by Unreachable	1. Check modem and modem cable connection 2. Contact telephone company
D140600	Disconnected by Congestion	1. Check modem and modem cable connection 2. Contact telephone company
D140700	Disconnected by Incompatible	1. Check modem and modem cable connection 2. Contact telephone company
D140800	Disconnected by un-known reason	1. Check modem and modem cable connection 2. Contact telephone company
D140900	Disconnected by Bad Address	1. Check modem and modem cable connection 2. Contact telephone company
D141000	Disconnected by Unavailable	1. Check modem and modem cable connection 2. Contact telephone company
D150000	1. Modem dial connection time-out (while dialing the modem). 2. No response from host for 60 seconds.	1. Check modem and modem cable connection 2. Contact telephone company
D160100	Disconnected by Bad Address	1. Check modem and modem cable connection 2. Contact telephone company
D160200	Disconnected by Unavailable	1. Check modem and modem cable connection 2. Contact telephone company
D160300	Disconnected by Out of Order	1. Check modem and modem cable connection 2. Contact telephone company
D170000	No carrier (while sending/receiving data after dial connection)	Check host.
D170100	No Carrier during ENQ data receive from host	Check host.
D170200	No Carrier before sending data send to host	Check host.
D170300	No Carrier during sending data send to host	Check host.
D170400	No Carrier during ACK/NAK data send to host	Check host.
D170500	No Carrier during ACK/NAK data receive from host	Check host.
D170600	No Carrier during receiving data	Check host.
D170700	NAK retry error.	1. Check modem and modem cable connection 2. Contact telephone company
D170800	Send retry error	1. Check modem and modem cable connection 2. Contact telephone company
D170900	Modem initialize fail	Check modem
D171000	Modem Comport Failed	Check modem
D180000	No Dial Tone(in Modem dial connection)	Check telephone line connection. Test Modem.
D190000	No Answer	Contact telephone company (Check telephone line connection. Check phone number.)
D200000	Dial(Line) busy	Try again later. Check phone number.
D210000	Time out(30sec.) for initializing modem before Modem Dial connecting	Check telephone line connection. Test Modem.
D220000	not receiving EOT from HOST	Check telephone line connection. Test Modem. Check host.
D230000	No response from Host – Dialing time out to Host	Check telephone line connection. Test Modem. Check phone number.
D250000	Cannot connect to the host	Check telephone line connection
D251000	Timeout while Sending	Check telephone line connection
D251100	Communication error while Sending	Check telephone line connection
D251200	Socket error while Sending	Check telephone line connection
D251300	Timeout while Receiving	Check telephone line connection
D251400	Communication error while Receiving	Check telephone line connection
D251500	Socket Error while Receiving	Check telephone line connection
D320000	No response from Host/Dialing time out to Host	Check telephone line connection
D320100	Outbound call is aborted	Check telephone line connection. Test Modem.
D320200	Fail to dial out	Check telephone line connection. Test Modem.
D320300	No Line Reply
D320400	Get Line ID Failed
D320500	Modem Comport Failed
D320600	Call Failed
D320700	No Answer
D320800	Modem Call Other Error
D410000	CRC Mismatch	Check telephone line connection
D410100	No CRC Received	Make sure that the host i using CRC T
DA0xxx0	Host Denial Error	Refer to for organization
DA(0)00300	PIN ERROR	Transaction was denied by host
DA(0)00400	INVALID PIN	Reboot ATM
DA(0)00500	BANK UNAVAILABLE	Transaction was denied by host
DA(0)00600	CARD NOT SUPPORTED	Transaction was denied by host
DA(0)00700	INSUFFICIENT FUNDS	Transaction was denied by host
DA(0)00800	INELIGIBLE TRANSACTION	Transaction was denied by host
DA(0)00900	INELIGIBLE ACCOUNT	Transaction was denied by host
DA(0)01000	DAILY LIMIT EXCEEDED	Transaction was denied by host
DA(0)01100	UNABLE TO PROCESS	Transaction was denied by host
DA(0)01200	Invalid transaction	Check the transaction from the host and try again.
DA(0)01300	Invalid amount	Check the transaction from the host and try again.
DA(0)01400	Invalid card number	Check the transaction from the host and try again.
DA(0)01500	UNABLE TO PROCESS	Transaction was denied by host
DA(0)01600	WITHDRAWAL LIMIT ALREADY REACHED	Transaction was denied by host
DA(0)01700	INVALID AMOUNT	Transaction was denied by host
DA(0)01800	EXTERNAL DECLINE	Transaction was denied by host
DA(0)01900	SYSTEM ERROR	Transaction was denied by host
DA(0)02000	Surcharge screen should have been displayed	Check the transaction from the host and try again. Check BIN List
DA(0)02100	ROUTING LOOKUP PROBLEM	Transaction was denied by host
DA(0)02200	UNABLE TO PROCESS	Transaction was denied by host
DA(0)02300	TRANSACTION NOT SUPPORTED	Transaction was denied by host
DA(0)03900	No Credit Account	Check the transaction from the host and try again.
DA(0)05100	Insufficient Funds	Check the transaction from the host and try again. Try Balance Inquiry
DA(0)05200	No Checking Account	Check the transaction from the host and try again.
DA(0)05300	No Savings Account	Check the transaction from the host and try again.
DA(0)05400	Expire Card	Check the transaction from the host and try again.
DA(0)05500	Incorrect Pin	Check the transaction from the host and try again.
DA(0)05700	Transaction not Permitted – Card	Check the transaction from the host and try again.
DA(0)05800	Transaction not Permitted – Terminal	Check the transaction from the host and try again.
DA(0)06100	Exceeds Withdrawal Limit	Check the transaction from the host and try again.
DA(0)07500	PIN Tries Exceeded	Check the transaction from the host and try again.
DA(0)07800	No Account	Check the transaction from the host and try again.
DA(0)08000	Invalid Date	Check the transaction from the host and try again.
DA(0)08300	Can not Verify PIN	Check the transaction from the host and try again. Try different cards.
DA(0)08600	Can not Verify PIN	Check the transaction from the host and try again. Try different cards.
DA(0)09100	Bank Unavailable	Check the transaction from the host and try again.
DA(0)09200	System Unavailable	Check the transaction from the host and try again.
DA(0)09300	Transaction Serial Number mismatch	Check the terminal setting from the host.
DA(0)09400	Record format mismatch.	Check the terminal setting from the host.
DA(0)09500	Routing ID mismatch.	Check the terminal setting from the host.
DA(0)09600	Terminal ID mismatch.	Check the terminal setting from the host.
DA(0)09700	Response Type mismatch (Reversal)	Check the terminal setting from the host.
DA(0)09800	Response Type mismatch (Day Close)	Check the terminal setting from the host.
DA(0)09900	Response Type mismatch (Config.)	Check the terminal setting from the host.
DA(0)09A00	Response Type mismatch (Withdrawal/Balance/Transfer)	Check the terminal setting from the host.
DA(0)09B00	STX error	Check the terminal setting from the host.
DA(0)09C00	ETX error	Check the terminal setting from the host.
DA(0)09D00	FS out (after response code)	Check the terminal setting from the host.
DA(0))09E00	FS out (after retrieval reference number)	Check the terminal setting from the host.
DA(0)09F00	FS out (after system trace audit number)	Check the terminal setting from the host.
DA(0)0A000	FS out (after account balance)	Check the terminal setting from the host.
DA(0)0A100	FS out (after available balance)	Check the terminal setting from the host.
DA(0)0A200	FS out (after surcharge amount)	Check the terminal setting from the host.
DA(0)0A300	FS out (after authorization response text)	Check the terminal setting from the host.
DA(0)0A400	ETX wrong position	Check the terminal setting from the host.
DA(0)0A500	FS out (after total cash dispense amount)	Check the terminal setting from the host.
DA(0)0A600	FS out (after total non-cash dispense amount)	Check the terminal setting from the host.
DA(0)0A700	FS out (after total surcharge amount)	Check the terminal setting from the host.
DA(0)0A800	FS out (after config surcharge amount)	Check the terminal setting from the host.
DA(0)0A900	ETX out (config)	Check the terminal setting from the host.
DA(0)0AC00	Invalid data received from the host (MAC data mismatch)	Check the terminal setting from the host.
DA(0)0B000	TERMINAL ID MISMATCHED
DA(0)0B100	TRANSACTION CODE MISMATCHED
DA(0)0B200	SECOND FIELD ID CODE MISMATCHED
DA(0)0B300	FIRST DES KEY WRONG SIZE
DA(0)0B400	SURCHARGE AMOUNT WRONG SIZE
DA(0)0B500	Sequence Number MISMATCHED
DA(0)0B600	INVALID RESPONSE CODE ERROR
DA(0)0B700	Authorization Number Error
DA(0)0B800	BUSINESS DATE Error
DA(0)0B900	Transaction time Number Error
DA(0)0BA00	BUSINESS DATE Error
DA(0)0BB00	Balance amount Error
DA(0)0BC00	Actual Surcharge Error
DA(0)0BD00	Sequence Number MISMATCHED
DA(0)0BF00	BUSINESS DATE Error
DA(0)0C000	Settlement Error
DA(0)0C100	Host Mac result error	Check the key mode and MAC value
DA(0)0C200	ATM Mac result error	Check the key mode and MAC value
DA(0)11100	REVERSAL DECLINED
DA(0)22200	PIN CHANGE DECLINED
F000100	Number of Bill is not inputted	Enter number of bill. (required)
F000200	Parameter is not properly set (Surcharge Owner)	Enter surcharge owner. (required)
F000300	Parameter is not properly set (Surcharge Amount)	Enter surcharge amount. (required)
F000400	Parameter is not properly set (Adver. Text refreshing timer)	Enter A text refresh timer. u
F000500	Parameter is not properly set (Advertisement text)	Enter Ad text.
F000600	Parameter is not properly set (Dispense limit)	Enter Dispense limit.
F000700	Parameter is not properly set (Denomination)	Enter Denomination. (required)
F000800	Parameter is not properly set (Fast Cash)	Enter Fast Cash amount.
F000900	Master Key Index invalid	Check Master key index.
F000A00	Master Key empty	Enter Master key. (required)
F000B00	Host Phone Number is not inputted	Enter Host phone number. (required)
F000C00	Error Retry Timer is not inputted	Enter Retry timer.
F000D00	RMS Password is not inputted in RMS Enable	Enter RMS password.
F000E00	RMS Phone Number is not inputted in RMS Enable	Enter RMS phone number.
F000F00	Terminal Number is not inputted	Enter Terminal number. (required)
F001000	Routing ID is not inputted	Enter Routing ID. (required)
F001100	Master Key Serial Number is not inputted	Enter Master key serial number.
F001200	Non-Cash Type text is not inputted	Enter Non-cash type text.
F001300	Parameter is not properly set	Check proper parameters in setting.
F001400	NVRAM Failure	Try to clear NVRAM
F001500	ATM Serial No. Empty	Enter ATM serial number. (required)
F001600	Default master password was not changed
F001F00	Machine serial number is not set	Check serial number. 2. Set serial number.
F002F00	Host type is not set	Check host type. 2. Set host type.
F003F00	Communication ID invalid (only triton)	Contact to technician support team .
F004F00	EPP(Pinpad) key mode is invalid	1. Check modem cable 2. Contact to technician support team
F005F00	Denomination is invalid	1. Check modem cable 2. Contact to technician support team
F006F00	Failed Host Connection!	1. Check Host Connection. 2. Contact to technician support team.
F007F00	Invalid Exchange Rate	Download the exchange rate from RMS
F00FF00	Failed to write Journal	1.Back up journal to thumb drive 2.Clear journal 3.Reboot ATM
FFFFFFF	NVRAM is broken	1. Reset Master Password 2. Clear NVRAM
POWERAB	UPS ABNORMAL	Check UPS
POWERAC	POWER OUT OR AC OFF	Check AC power status and environment
POWERBA	BATTERY LOW	1. Check AC power status and environment 2. Check UPS
SDN0100	Service Panel (SPL) communication error	Check the cables and connections.

Atm error code translator 4pda

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Источник

ATM Error Code Translator Мод Apk 5.2.1 [Оплачивается бесплатно][Бесплатная покупка]

Информация об APK

Информация о моде: (Что модифицировано?)

ATM Error Code Translator Детали мода

NCR M-состояния Коды ошибок переведены на английский язык. Диспенсер, принтер и устройство чтения карт.
Wincor Коды ошибок Перевод на английском языке. Распылитель.
Triton Коды ошибок Перевод на английском языке. Все
Hyosung Коды ошибок Перевод на английском языке. Все

Для техников ATM Service, чтобы перевести коды ошибок из любого HEX или производителя кодов в читаемом английском языке. Плюс некоторые полезные страницы исправлений ATM.

Был переписан с использованием настроек видового экрана так что надеюсь, он должен удовлетворить все размеры экрана устройства в настоящее время. Проверено на Samsung Galaxy Mini 4, Samsung Galaxy 5 и Generic 7 «Tablet и 15» ноутбуков. Если вам нужны окна или iphone копию по электронной почте мне.

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Часто задаваемые вопросы о ATM Error Code Translator мод

Это ATM Error Code Translator мод, который я загружаю с этого сайта безопасно?

Да, ATM Error Code Translator Mod APK проверяется антивирусным программным обеспечением перед загрузкой в ​​систему. Наш хостинг-сервер также регулярно проверяется, чтобы избежать каких-либо угроз.

Почему я могу’ установить ATM Error Code Translator мод?

Существует множество причин, по которым мод не может быть установлен. 1.Ваша ОС Android слишком мощная для установки мода. 2. Вы установили оригинальную версию. Вам необходимо удалить его.

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Как исправить ошибку загрузки?

Сервер может быть занят, вы можете попробовать позже, и, пожалуйста, не останавливайтесь и не перезапускайте быстро, загрузка требует времени.

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Вы можете пожаловаться в слайд-меню HappyMod по электронной почте.

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Как установить файл мода obb?

HappyMod улучшил эту функцию, вы можете установить их с помощью HappyMod одним щелчком мыши.

Источник

ATM Error Code Translator- NCR Мод Apk 3.0.13 [Оплачивается бесплатно][Бесплатная покупка]

Информация об APK

Информация о моде: (Что модифицировано?)

ATM Error Code Translator- NCR Детали мода

ATM Код ошибки Переводчик — Только NCR. App только коды ошибок NCR. Она была переписана и должны быть доступны для всех размеров экрана телефона и таблетки.

Он имеет диспенсер, Card Reader, коды ошибок принтера. Обновлено с некоторыми из новых 6622e кодов.

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Это ATM Error Code Translator- NCR мод, который я загружаю с этого сайта безопасно?

Да, ATM Error Code Translator- NCR Mod APK проверяется антивирусным программным обеспечением перед загрузкой в ​​систему. Наш хостинг-сервер также регулярно проверяется, чтобы избежать каких-либо угроз.

Почему я могу’ установить ATM Error Code Translator- NCR мод?

Существует множество причин, по которым мод не может быть установлен. 1.Ваша ОС Android слишком мощная для установки мода. 2. Вы установили оригинальную версию. Вам необходимо удалить его.

Как решить проблему при синтаксическом анализе пакета?

1.Возможно, вы отключили параметр «Разрешить установку с неизвестных ресурсов»;

2.Загруженное ATM Error Code Translator- NCR Апк мода загружен не полностью или поврежден;

3.Приложение несовместимо с аппаратным обеспечением или версией операционной системы, которую вы используете.

Как исправить ошибку загрузки?

Сервер может быть занят, вы можете попробовать позже, и, пожалуйста, не останавливайтесь и не перезапускайте быстро, загрузка требует времени.

Как сообщить об ошибке HappyMod?

Вы можете пожаловаться в слайд-меню HappyMod по электронной почте.

Как запросить или загрузить мод?

Вы можете найти их в приложении HappyMod одним щелчком мыши.

Как установить файл мода obb?

HappyMod улучшил эту функцию, вы можете установить их с помощью HappyMod одним щелчком мыши.

Источник

Atm error code translator 4pda

sisagent » 13 июл 2015, 13:16

Re: Nautilus ATM Translator на Android

sisagent » 15 июл 2015, 04:39

Re: Nautilus ATM Translator на Android

vdvvdv » 16 июл 2015, 01:58

Re: Nautilus ATM Translator на Android

sisagent » 16 июл 2015, 03:09

Re: Nautilus ATM Translator на Android

anton-4444 » 16 июл 2015, 05:00

Re: Nautilus ATM Translator на Android

vdvvdv » 16 июл 2015, 22:54

Re: Nautilus ATM Translator на Android

acsel » 16 июл 2015, 23:36

Re: Nautilus ATM Translator на Android

sisagent » 17 июл 2015, 00:54

Re: Nautilus ATM Translator на Android

vdvvdv » 17 июл 2015, 01:16

Re: Nautilus ATM Translator на Android

caxa » 20 июл 2015, 03:56

Re: Nautilus ATM Translator на Android

vdvvdv » 21 июл 2015, 16:17

Re: Nautilus ATM Translator на Android

Dragon » 21 июл 2015, 19:27

Добавлено спустя 1 минуту 2 секунды:
На Android и iOS

Добавлено спустя 4 минуты 33 секунды:
А вот и свежее описание кодов ошибок в pdf.

Добавлено спустя 44 секунды:
В программе не все ошибки подробно описаны.

Re: Nautilus ATM Translator на Android

vdvvdv » 21 июл 2015, 21:02

Re: Nautilus ATM Translator на Android

sisagent » 22 июл 2015, 00:04

Re: Nautilus ATM Translator на Android

caxa » 24 июл 2015, 04:47

Re: Nautilus ATM Translator на Android

sisagent » 26 июл 2015, 01:03

Re: Nautilus ATM Translator на Android

Valis » 05 сен 2015, 00:54

Re: Nautilus ATM Translator на Android

NMN » 05 сен 2015, 06:00

кАму нужна скорость в понимании ошибок такой хренью не пользуются! Пользуются исключительно опытом и, как вы сказали позже, бумажными вариантами документов!

А создавать несколько аккаунтов и хвалить самого себя — это не очень хорошо(может пиписька отсохнуть)!

Re: Nautilus ATM Translator на Android

sisagent » 05 сен 2015, 19:17

Я не школьник мне создавать несколько аккаунтов нет смысла я сюда последний раз заходил 3.07.так что умерьте свой пыл, и если вам что то мешает обратитесь к хирургу. Не надо быть затычкой если вас бесит что люди благодарят за то, что я сделал, то могу вам посаветовать сделать тоже, что то достойное, а не поливать грязью других.

Источник

ATMECT-V10-NCR-ONLY Mod and Unlimited Money

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Celestial Assault — это смесь космического шутера с боковой прокруткой в ​​​​стиле ретро и ролевой игры. Уничтожайте врагов, чтобы получить опыт, собирайте предметы и золото, чтобы улучшать оружие и атрибуты своих кораблей, пока вы не пробьете самых сильных врагов, как масло! У каждой миссии есть звездные рейтинги за % убийств, время выполнения и повреждение корабля, а также уникальные задачи и множество возможностей повторного прохождения.

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Функции:
— Прокачка персонажа в стиле RPG
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— Приобретаемые ярлыки и игровые надстройки
— глобальная онлайн-таблица лидеров

Посетите http://www.lucidvisiongames.com/Leaderboards.aspx для расширенной таблицы лидеров!

Изучаем цифры — бесплатная обучающая игра для детей и малышей дошкольного возраста.

Выучить цифры для малыша не очень сложно, сложнее — установить связь между цифрами и количеством. И с этой проблемой отлично справляется наше приложение!

Сведения о BabyBus
—————
Работа компании BabyBus направлена на развитие у детей творческого потенциала, воображения и любознательности. Мы создаем свои продукты специально для детей, чтобы помочь им самостоятельно исследовать наш мир.

На сегодняшний день BabyBus предлагает широкий спектр продуктов, видеороликов и других обучающих материалов для более чем 400 миллионов своих поклонников в возрасте от 0 до 8 лет по всему миру! Мы выпустили более 200 детских образовательных приложений, более 2500 серий детских песен и мультфильмов на различные темы, охватывающие здоровье, язык, общество, науку, искусство и другие области.

Деревня — ваша миссия: вы попытаетесь спасти ее или уничтожить.

Werewolf — это онлайн-социальная игра со сверхвысокой степенью свободы. Это социальный APP, который сочетает в себе производительность, рассуждения, обман и логику. Между тем, это также социальный APP, который объединяет знакомства, беседует и подружится.

Игры Werewolf отлично соответствуют вашим требованиям:
— Простое совпадение одним нажатием, вы можете легко получить доступ к чату и дате с людьми.
Игра обеспечивает полную систему знакомств. У вас романтическая встреча с вашим любимым партнером!
Вы можете публиковать свои любимые моменты в кругу друзей и общаться с людьми со всего мира. Вы можете одновременно играть в игры и подружиться. И веселее играть вместе с друзьями.

—Новый режим, начните мозговой штурм.
Werewolf — лучший выбор для общения и знакомств, а также лучшая игра для вечеринок друзей! Он сочетает в себе множество игровых режимов и новые способы игры! Игра имеет свои оригинальные пользовательские режимы, поэтому вы можете свободно сочетаться с любимым профессиональным составом и испытать битву интеллекта между расследованием и обманами!
Попытайтесь позволить большему количеству людей верить в вас и использовать уникальную способность персонажа, чтобы помочь побеждать в вашем лагере. Это более интересно для ПК с вашими друзьями.

— Великолепные костюмы, симпатичные домашние животные и крутые реквизиты!
В этой игре вы найдете тысячи костюмов разных стилей, таких как забавный, симпатичный, красивый. Вы можете объединить их случайным образом, чтобы создать свой уникальный образ и сделать разницу! Вы также можете вылупить симпатичных питомцев и присоединиться к ним вместе.
В игре вы найдете специальную свадебную комнату и специальные свадебные реквизиты, которые являются лучшим выбором для знакомства и общения после игры. Прохладный реквизит позволит вам выделиться из других быстро!

—Нижний, но захватывающий! Время убийца!
Без скучного ожидания и безудержного места, вы можете начать игру сразу в любое время и в любом месте. Werewolf — самая интересная социальная игра и лучший убийца времени. Приходите на вечеринку Werewolf, чтобы играть в игры и подружиться! И пусть это отгоняет скуку!

Индонезийский:
Sebuah desa adalah misi kalian:
Werewolf adalah sebuah permainan sosial онлайн yang sederhana dengan tingkat kebebasan yang sangat tinggi. Перманнан и адалах апликаси сосиал янг мэнгабункан кинера, пундаран, пенипуан дэн логика.

satu kali klik sesuai, tidak lagi jomblo!
Dan miliki kencan romantis dengan pasangan favorit kamu!
Kamu bisa membagikan cerita dan pengalaman di lingkaran pertemanan kamu dan mengobrol dengan seluruh orang di dunia. Kamu dapat bermain beberapa permainan dan membuat pertemanan di waktu yang bersamaan dan permainan ini lebih menyenangkan bila bermain bersama dengan banyak teman.

Mode baru, mulai ide kamu.
Оборотень adalah permainan terbaik untuk pesta berteman!
Ini menggabungkan berbagai mode permainan dan berbagai cara baru untuk bermain! Пермайан инни мэмилики куст аслинья. Sehingga kamu dapat menggabungkan secara bebas dengan lineup profesional favorit kamu dan mengalami pertempuran kepandaian antara penyelidikan dan penipuan!
Cobalah untuk membiarkan lebih banyak orang percaya kepada kamu dan gunakan kemampuan unik dari karakter yang ada untuk membantu kemenangan tim kamu.

Kostum yang bagus dan teman hewan peliharaan yang imut!
Перманнан инь менедиакян рибуан костум денган гая бербеда сеперти, луку, имут, кантик дан тампан, каму-муга биса мэнгабунканнйа секара акак неокуб мэмбуат гамбар янг уник дан мембуат пербедан! Kamu juga dapat menetaskan hewan peliharaan lucu dan mengajak mereka bergabung dalam permainan bersama.

Gugup tapi mengasyikkan! Пембунух вакту!
Tanpa bosan menunggu dan membatasi tempat, kamu dapat memulai permainan sekaligus kapan saja dan dimana saja. Оборотень adalah permainan yang cocok, paling menarik dan pembunuh waktu terbaik. Ayo bergabung dengan
«WEREWOLF PARTY»

Линия:
lovely.vicky sue778899 wwcs1 wwcs2 wwcs3 wwcs4

Roller Coaster Simulator HD является последним сумасшедший симулятор высокой скорости, точности и удовольствия. Возьмите под свой контроль и начать настоящую поездку, чтобы получать удовольствие. Почувствуйте живое волнение верхом на горках только на американских горках Simulator HD. Среды и дорожки приведет вас на жесткий захватывающий путешествие с захватывающими моментами, чтобы свидетель. Легко контролировать скорость аттракционов и быть осторожными, чтобы замедлить, делая резкие повороты и на перекрестках !. Дети наслаждаться поездкой с различными проблемами в гонках скачет.

Простота управления игры:

Левая кнопка для создания поворотов (левый и правый)
Правая кнопка для регулировки скорости (Top для ускорения, вниз, чтобы тормоза)

Наслаждайтесь реальной и сумасшедший аттракцион в симуляторов. Играйте и опыт самостоятельно.

Удивительные мульти-парки, испытать замечательные сценарии. Вызов гонки — гонка за лучшее время без отлетать дорожки! и связаться с друзьями

Если у вас возникнут проблемы во время установки или во время игры в эту игру, пожалуйста, сообщите нам. Мы будем решать это в ближайшее время.

————————————————— ————-
НОВОСТИ И СОБЫТИЯ
LIKE США: https://www.facebook.com/7seasent
ПРИСОЕДИНЯЙТЕСЬ: https://twitter.com/sevenseasent
WATCH США: https://www.youtube.com/user/7seasent
ВИЗИТ США: http://www.7seasent.com

NEXTGEN TRUCK SIMULATOR — мобильная игра для опытных водителей, которые не боятся сложных испытаний! Захватывающие и захватывающие миссии, самые сложные и сложные уровни, разнообразные локации.

Управляйте собственным бизнесом, добывайте и продавайте ресурсы или просто перевозите ценные грузы! В игре вас ждут крутая и потрясающая графика и довольно реалистичная физика. Управляйте внедорожником, минивэном или монстр-траком 8×8!

Проверьте свои навыки и способности управлять транспортными средствами всех классов. Доставим груз ОНЛАЙН! Все это вы найдете в NEXTGEN TRUCK SIMULATOR.

«Воины маржи воды» оригинальная фабрика Water Margin Gold Edition, герой и герой 10 000 раз приз легко открыть, и вся доска будет отдана Маленькой Мэри, и радость прибавится к радости!
★ Рыболовные автоматы, игровые автоматы, скачки, Сик Бо, покер, баккара, вазы с фруктами и всевозможные аркадные игры с одним мобильным телефоном!

【Избранная игра】
Рыболовные автоматы и игровые автоматы имеют исключительное разрешение от оригинальной фабрики, и представлены местные аутентичные и оригинальные вкусы!
●[HUGA Savage World] Классический игровой автомат в тайваньском казино, единственная подлинная лицензия на Тайване, 100% воспроизводит в памяти игровой автомат «Дикий мир».
● [Воины на краю воды] Герои и герои приходят в Ляншань! Оригинальная аркада Water Margin Gold Edition, беспрецедентный приз в 10 000 раз, плюс размер Маленькой Мэри, вы будете бояться лотереи!
●[Путешествие большой рыбы на Запад] Рыболовная машина, воспроизведите классическую сюжетную сцену «Путешествия на Запад», посмотрите, как великий мудрец Вуконг использует настоящий огонь самадхи, а ладонь Татхагаты захватывает могущественного морского царя — царя драконов. дух паука Восточно-Китайского моря, и бонус в миллион долларов взрывается!
●【Вечеринка с животными】Милые животные, чтобы исключить веселье, все бонусы за уничтожение панды взрываются, убивать время просто необходимо! Пополнение объектов не прекращается, бесплатные игры накапливаются снова, а бонус за последовательное выбывание очень прост!
●【Три королевства комбо】Три королевства убивают знаменитый игровой автомат с общим выбыванием, все исключения удваиваются!
●【Запас воды】Игра Bidou Sic Bo Game аутентичного физического игрового автомата идеально трансплантирована.
● [Пань Цзиньлянь] [Новый Пан Цзиньлянь плюс] Горячий персонаж Цзинь Пин Мэй в Water Margin полностью восстановлен, и Цзинь Лянь любит давать вам полную тарелку золотых медалей!
●【Royal 777 Fruit Plate】Ностальгические супер 8 новых ощущений, полный комбинированный подарок!
● Местные классические игровые автоматы, все аркадные автоматы среди честных и просто тайваньских бесплатны [У Мейнян] [Король обезьян] [Легенда о Белой Змее] [Улыбка Майтрейи] [Рыба, выпрыгивающая из Врат Дракона] [Великие чиновники] Очень много Тематические игровые автоматы отправляются в Лас-Вегас Гарт тоже захватывающий!
●【Лотерея Золотого Дракона】【Лотерея Тигра】Могущественная кэш-игра, популярная в Европе и США.
●[Король морской рыбалки] Игровые автоматы с тематикой рыбалки в парке развлечений.
●【Тарзан】【Семба】【Человек-волк】【Великая белая акула】и другие изысканные игровые автоматы в западном стиле, мультивзрывные очки ждут вас!

Доступны различные игры со ставками!
●【Баккара】Аутентичный бесплатный геймплей казино, ощущение прищуривания реалистично и весело.
●【Фехтовальщик Панда】Кунг-фу Панда запускает лампу и нажимает расширение, просто приходите и играйте!
●【Королевская рулетка】Роскошные развлечения в международных казино, рулетка в классическом европейском стиле.
●【Королевские скачки】 Первоначальная фабрика предоставила лошадиные силы для езды на новом механизме, что похоже на посещение ипподрома и участие в захватывающей гонке с национальным дядей Луо Шифэном.
●[Golden Valley] Water Margin Sic Bo сохраняет классический игровой процесс игровых автоматов, увеличивает цвет кубиков и открывает творческий механизм.
●【Dragon Tiger Fight】Тайваньская классическая покерная аркада 5PK полностью представлена, что дает вам полный опыт онлайн-игры!

*Это программное обеспечение классифицируется в соответствии с методом управления классификацией игрового программного обеспечения Китайской Республики: 15-летний уровень обучения.
1. Эта игра предназначена для взрослых.
2. Эта игра не предусматривает «азартные игры с транзакциями наличными», и в ней нет шансов выиграть наличные или физические призы, только для развлечения.
3. Статус практики или достижения в социальных играх не означают, что вы добьетесь успеха в «азартных играх с торговлей наличными» в будущем.
4. Игра также предоставляет платные услуги, такие как покупка виртуальной игровой валюты, предметов и т. д. Пожалуйста, не увлекайтесь игрой.
5. Сюжет этой игры включает в себя шахматные и карточные головоломки и развлечения, азартные игры без наличных денег, пользователи не должны проводить незаконные операции с игровой валютой.

Супер круто и весело слово здание игры. Идеально подходит для любителей кроссвордов и людей, которые любят решая кроссворды.

Вы можете играть Wordosaur в одиночном режиме, матч игроки со всего мира и установки курса конкурентоспособной игры с друзьями!

Правила игры слово очень просто. Есть определенное количество фишек в каждой игре. Используя эти письма вам нужно создать слова на заранее определенную сетке (платы). Каждый раз, когда вы создаете слово, буквы в руке получить пополняться, пока игра не закончится. Как правило, это занимает до 10 ходов каждого игрока для игры, чтобы закончить.

Для того, чтобы сделать игру сложной, на плате есть премиум квадратики. На этих цветных квадратов, когда вы размещаете ваши письма и создавать слова, вы получите дополнительные очки!

Вы также получаете дополнительный бонус в 50 баллов для создания слов, которые 8 букв или больше в длину.

Некоторые дополнительные особенности игры включают в себя:

— Быстро соответствовать вашим друзьям с помощью Global ID или, опция Facebook.
— Играть в режиме пасьянса или вызов искусственного интеллекта в приложении в трех различных уровнях сложности игр.
— Вы можете улучшить свой словарный запас, ища слова в игре специфического словаря английского.

Для предложений и обратной связи пишите нам по адресу [email protected]

Примечание: Wordosaur не способствует использованию строителей слов или внешних словарей без ведома своих друзей. Это слово игра, которая требует навыков и мы ценим игроков, которые получают лучше на него с опытом. Играйте честно, и получайте удовольствие!

Celestial Assault — это смесь космического шутера с боковой прокруткой в ​​​​стиле ретро и ролевой игры. Уничтожайте врагов, чтобы получить опыт, собирайте предметы и золото, чтобы улучшать оружие и атрибуты своих кораблей, пока вы не пробьете самых сильных врагов, как масло! У каждой миссии есть звездные рейтинги за % убийств, время выполнения и повреждение корабля, а также уникальные задачи и множество возможностей повторного прохождения.

В 2050 году враждебные инопланетяне вторгнутся на Землю, чтобы положить конец человечеству! Вы последняя надежда человечества на выживание. Отправляйтесь в приключение по самым опасным и в равной степени прекрасным уголкам космоса, чтобы уничтожить инопланетную угрозу и обеспечить будущее человечества.

Функции:
— Прокачка персонажа в стиле RPG
— Штабелируемое оружие
— 30 уникальных миссий, включающих 5 сражений с боссами и комбинацию небольших сражений с врагами и последовательностей маневров.
— Сложный и разнообразный геймплей с широкими возможностями повторного прохождения
— После завершения перезапустите игру на другом уровне сложности и сохраните свой инвентарь.
— Приобретаемые ярлыки и игровые надстройки
— глобальная онлайн-таблица лидеров

Источник

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---

001

Error code 1
Description Unsolicited note channel 1
Applies to: 9615
Recommended action

Error code 1
Description Time-out
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
1. Request has been sent. Time-out waiting for response or carrier was dropped. No characters were received. Time-out is typically 60 seconds.
2. Request has been sent. Time-out waiting for response or carrier was dropped. At least one character was received (ETX was never received). Time-out is typically 60 seconds.
3. EOT was received as first character after sending a NAK due to a bad response message.
Result:
No money is dispensed, screen and receipt display system unavailable.

---

002

Error code 2
Description Unsolicited note channel 4
Applies to: 9615
Recommended action

---

003

Error code 3
Description Unsolicited note channel 3
Applies to: 9615
Recommended action

Error code 3
Description BCD NO-ANSWER
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
Possible may be a processor or telephone hardware problem.
Results:
No money is dispensed, screen and receipt display system unavailable

---

004

Error code 4
Description Unsolicited note channel 4
Applies to: 9615
Recommended action

Error code 4
Description ERROR IN MODEM DATA
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
Unexpected data received from processor in response to message.
Results:
No money is dispensed, screen and receipt display system unavailable
Can be a symptom of a bad modem or a modem not properly seated.

---

005

Error code 5
Description Connect 1200 Baud then lost carrier or connection. Host hung up.
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
1. Telephone line is not dedicated. (ATM is being used with another devices connected to the line.
2. Telephone line is noisy and in general has poor quality characteristics.
3. Baud rate set to high for telephone line conditions. Change baud rate settings.
4. Modem may be defective.
Results:
No money is dispensed, screen and receipt display system unavailable.

---

006

Error code 6
Description BGD NO DIAL TONE
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
1. Used up all redial attempts and got No Dial Tone for each attempt.
2. Check local telephone line for proper operation.
3. Telephone hardware problems.
Results:
No money is dispensed, screen and receipt display system unavailable.

---

007

Error code 7
Description BGD – Busy
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
1. Dialed out, reached a busy signal
2. If problem persist, verify the phone number, try calling the number with a hand set to verify, work with the processor to rectify.

---

008

---

009

Error code 9
Description Stream feed channel 1
Applies to: 9615
Recommended action

---

010

Error code 10
Description Stream feed channel 2
Applies to: 9615
Recommended action

Error code 10
Description BGD – Logon
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action

---

011

Error code 11
Description Stream feed channel 3
Applies to: 9615
Recommended action

Error code 11
Description No connect
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
1. Used up all redial attempt and got Busy Signal for each attempt or No Dial Tone for each attempt.
2. Got connected and never received ENQ within time-out period (14 Seconds).
Results:
No money is dispensed, screen and receipt display system unavailable.

---

012

Error code 12
Description Stream feed channel 4
Applies to: 9615
Recommended action

---

013

Error code 13
Description BGD DONE GOOD
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
Communication was normal, but response header does not match request.
Results:
No money is dispensed, screen and receipt display system unavailable.

---

014

Error code 14
Description BGD DONE BAD
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
1. EOT was received as first character after the first request message was sent.
2. If EOT is received on subsequent attempts, then Error Code 1 is reported
Results:
No money is dispensed, screen and receipt display system unavailable.

---

015

Error code 15
Description Timeout waiting for End of Transmission EOT
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
1. EOT from processor was not received within time out period.
2. Carrier was not lost, but no EOT was received before the time-out period expired.
Results:
No money is dispensed, screen and receipt display system unavailable.

---

016

Error code 16
Description Communication problem
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action

---

017

Error code 17
Description Feed failure channel 1
Applies to: 9615
Recommended action

Error code 17
Description NO EOT
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
1. EOT from processor was not received within time out period.
2. Carrier was lost before receiving EOT.
Results:
No money is dispensed, screen and receipt display system unavailable.

---

018

Error code 18
Description Feed failure channel 2
Applies to: 9615
Recommended action

Error code 18
Description OVERFLOW
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
Received more characters, than expected after request causing modem buffer overflow.
Results:
No money is dispensed, screen and receipt display system unavailable.

---

019

Error code 19
Description Feed failure channel 3
Applies to: 9615
Recommended action

---

020

Error code 20
Description Feed failure channel 4
Applies to: 9615
Recommended action

---

021

---

022

---

023

---

024

---

025

Error code 25
Description Note jam before DDD channel 1
Applies to: 9615
Recommended action

---

026

Error code 26
Description Note jam before DDD channel 2
Applies to: 9615
Recommended action

---

027

Error code 27
Description Note jam before DDD channel 3
Applies to: 9615
Recommended action

---

028

Error code 28
Description Note jam before DDD channel 4
Applies to: 9615
Recommended action

---

029

---

030

---

031

---

032

Error code 32
Description Good operation
Applies to: 8100, 9100, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, MAKO, SuperScrip
Recommended action No action required. The dispenser sends this status code when a command has been successfully executed. This status code will appear in the electronic journal as code 32 indicating the successful completion of a transaction.

---

033

Error code 33
Description Feed Failure
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO, SuperScrip
Recommended action This error is usually associated with an empty note cassette or currency that is in “unfit” condition.
1. Refill the cassette as needed.
2. Inspect the cassette and feed path for currency that is stuck together or jammed.
3. If no jam is located, remove the first note from the cassette. Purge the dispenser. Do several test dispense operations.
a. If the test dispenses are completed normally, and the return code are correct, clear all errors and place the cash dispenser in operation.
b. If the test dispenser fails again, try testing while pushing in on the cassette. If it works then, the cassettes may not staying locked in the cassettes. Determine what is causing the cassette to not stay locked in place.
4. If the currency is in “fit” condition and the error persists, consider replacing the cassette or the dispenser.

Error code 33
Description Note jammed between DDM and Exit sensor
Applies to: 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action

---

034

Error code 34
Description Mis-tracked note at feed
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action This is a double detect fault. This is a double detect fault.
1. Inspect the feed path for jammed currency. Remove jammed currency.
2. Inspected both the feed sensor and the double detect sensor to ensure they are not blocked and operating correctly. Clean the sensors a needed.
3. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser. Clear all errors and perform several test dispenses. If the test dispenses are normal and the status clears, place the cash dispenser in service. If the error persists, replace the dispenser.

Error code 34
Description Note Jammed between DDM and Reject Sensor
Applies to: 9615
Recommended action

---

035

Error code 35
Description Mis tracked note at double detect.
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), 9800, MAKO
Recommended action This status occurs when a note arrives at the double detect without being seen by the feed sensor.
1. Inspected both the feed sensor and the double detect sensor to ensure they are not blocked and operating correctly. Clean the sensors a needed.
2. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser. Clear all errors and perform several test dispenses. If the test dispenses are normal and the status clears, place the cash dispenser in service. If the error persists, replace the dispenser.

Error code 35
Description Denomination Error, Cassette absent
Applies to: 9615
Recommended action

---

036

Error code 36
Description Mistracked note at exit.
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action This status occurs when a note is detected by the exit sensor when it should not have been. It can occur if there are notes already in the transport before the start of a transaction or if the exit sensor is blocked.
1. Verify that the diverter moves freely and is not binding. If the diverter has excessive binding or appears damaged, replace the dispenser.
2. Inspect the exit area to ensure nothing is blocking the exit sensor. Clean and verify the operation of the exit sensor. Replace the exit sensor if defective. Otherwise, replace the dispenser.
3. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser. Clear all errors and test the dispenser with a live transaction. It the status clears, place the cash dispenser in service. Otherwise, replace the dispenser.

Error code 36
Description Unidentified cassette code
Applies to: 9615
Recommended action

---

037

Error code 37
Description Too long at exit.
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action This status is reported if the exit sensor is covered for a longer that allowed time for the current notes.
1 Inspect the note transport and delivery throat make sure all belts are on track and there are no documents jammed in the transport or exit areas. Place all belts on their respective rollers and gears. Clear the jammed documents.
2. Make sure that the exit sensor is clean and operation correctly.
3. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser. Clear all errors and test the dispenser with a live transaction. It the status clears, place the cash dispenser in service. Otherwise, replace the dispenser.
Note, if this occurs on a Mini Mech, only during a multi note dispense, the exit sensors may have become weak. Consider sending the dispenser to repair to have new sensors installed.

Error code 37
Description Diverter 1 did not go to reject position.
Applies to: 9615
Recommended action

---

038

Error code 38
Description Blocked exit
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action This status appears if the exit sensor is covered or defective when the dispenser starts.
1. Inspect the note transport make sure all belts are on track and there is no currency jammed in the transport or exit areas. Place all belts on their respective rollers and gears. Clear the jammed documents.
2. Make sure that the exit sensor is clean and operation correctly.
3. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser. Clear all errors and test the dispenser with a live transaction. It the status clears, place the cash dispenser in service. Otherwise, replace the dispenser.

Error code 38
Description Diverter 2 did not go to reject position.
Applies to: 9615
Recommended action

---

039

Error code 39
Description Too many notes
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action Clean the all sensors. Verify that all sensors are operation correctly. If all sensors are operation correctly, and the error persists, replace the replace the dispenser.

---

040

---

041

Error code 41
Description Miscount Channel 1
Applies to: 9615
Recommended action

---

042

Error code 42
Description Transport error.
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action This is a timing wheel or timing wheel sensor error..
1. Inspect the dispenser to make sure all belts are on track and in good physical condition. Place all belts on their rollers and gears. If a belt displays excessive wear or damage you may be able to replace it. Otherwise, replace the dispenser.
2. Verify that the DC voltages to the dispenser are correct. Replace the power supply or dispenser DC power if either is defective.
3. Examine the timing wheel for physical defect. Make sure the electrical connections to the timing wheel sensor are secure and the time wheel sensor is clean. Replace the timing wheel or the timing wheel sensors if they are defective. Otherwise, it may be necessary to replace the dispenser.
4. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser. Clear all errors and test the dispenser by completing several TEST DISPENSES. If the status clears and the return code are normal place the cash dispenser in service. If these actions have no effect, replace the dispenser.

Error code 42
Description Miscount Channel 2
Applies to: 9615
Recommended action

---

043

Error code 43
Description Miscount Channel 3
Applies to: 9615
Recommended action

---

044

Error code 44
Description Bad Roller Profile
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action This status is generated if the double detect is unable to calibrate. Probable cause for this error is a faulty or uncalibrated double detect module, or a jammed currency in the double detect.
1. Clear any jammed currency.
2. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser. Clear all errors and test the dispenser by completing several TEST DISPENSES. If the status clears and the return code are normal place the cash dispenser in service. If these actions have no effect, replace the dispenser.

Error code 44
Description Miscount Channel 4
Applies to: 9615
Recommended action

---

045

Error code 45
Description Diverter error
Applies to: 9110, 9615, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action This error occurs when the diverter is in the wrong position during a dispense.
1. Inspect the feed path for any jammed notes. Remove any jammed notes.
2. Turn the AC power OFF for a few seconds and then back on to power cycle and reset the cash dispenser. Clear the error. Purge the dispenser with the purge command. Complete several live dispenses to ensure the dispenser is working correctly. If the error persists, replace the dispenser.

---

046

Error code 46
Description Exit quantified
Applies to: 9110, 9615, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action This status appears when the count at the exit is greater than the number of documents requested.
1. A mechanical error has occurred. It may be necessary to replace the dispenser.

---

047

Error code 47
Description Note missing at double detect
Applies to: 9110, 9615, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action This status is generated if the double detect fails to detect a document already seen by the feed sensor.
1. Inspect the transport before the double detect for jammed currency. Clear the jammed currency.
2. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser. Clear all errors and test the dispenser by completing several TEST DISPENSES. If the status clears and the return code are normal place the cash dispenser in service. If these actions have no effect, replace the dispenser.

---

048

Error code 48
Description Reject rate exceeded.
Applies to: 8100, 9100, 9600, 9610, 9705, 9750, RL5000 (TDM), RL5000 (NMD), 9800, MAKO
Recommended action This status is generated when there are 8 rejects during the current dispense. It is usually caused by attempting to dispense currency that is unacceptable or currency that has not been properly prepared.
1. Inspect the currency for excessive wear. Remove any unacceptable currency from the cassette.
2. Inspect the feed path for jammed currency. Remove any jammed currency.
3. Clear all error and purge the dispenser using the purge command.
4. Test the dispenser by completing several test dispenses with the test dispense command. If the error clears, put the cash dispenser back in service. If these actions have no effect, replace the dispensing mechanism.

Error code 48
Description NO ANSWER
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
1. Modem response was good, but operation was not performed.
2. This is normally an internal terminal problem.
Results:
No money is dispensed, screen and receipt display system unavailable.

---

049

Error code 49
Description Jam at exit
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action This status is generated when exit sensor is blocked.
1 Inspect the feed path for jammed currency. Remove any jammed currency.
2. Clear all error and purge the dispenser using the purge command.
3. Clean and verify the operation of the exit sensor. Replace the exit sensor if necessary.
4. Test the dispenser by completing several test dispenses with the test dispense command. It the error clears put the cash dispenser back in service. If these actions have no effect, replace the dispensing mechanism.

Error code 49
Description Too few notes dispensed Channel 1
Applies to: 9615
Recommended action

---

050

Error code 50
Description Interference recovery
Applies to: 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action Possible damage due to static discharge
1. Check the incoming power and dispenser mechanism for proper grounding.
2. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser.
3. Clear all errors and test the dispenser by completing several test dispenses. If the status clears and the return code are normal place the cash dispenser in service. If these actions have no effect, replace the dispenser.

Error code 50
Description Too few notes dispensed Channel 2
Applies to: 9615
Recommended action

---

051

Error code 51
Description Accountancy error
Applies to: 8100, 9100, 9110, 9600, 9610, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RT2000, 9800, MAKO
Recommended action A mechanical failure has occurred. Replace the dispensing mechanism.

Error code 51
Description Too few notes dispensed Channel 3
Applies to: 9615
Recommended action

---

052

Error code 52
Description RAM error
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action A mechanical failure has occurred. Replace the dispensing mechanism.

Error code 52
Description Too few notes dispensed Channel 4
Applies to: 9615
Recommended action

---

053

Error code 53
Description EPROM error
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action A mechanical failure has occurred. Replace the dispensing mechanism.

---

054

Error code 54
Description Operation time-out
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action 1. Check the incoming power and dispenser mechanism for proper grounding.
2. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser.
3. Clear all errors and test the dispenser by completing several test dispenses. If the status clears and the return code are normal place the cash dispenser in service. If these actions have no effect, replace the dispenser

---

055

Error code 55
Description RAM corruption
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action A mechanical failure has occurred. Replace the dispensing mechanism.

---

056

Error code 56
Description Link error
Applies to: 9110, 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action 1. Configuration jumpers may have been changed. Inspect jumper block LK5 on the dispenser main board. There should be no jumpers installed.
2. Turn the AC power OFF for a few seconds and then back ON to power cycle and reset the cash dispenser.
3. If the problem persists, replace the dispensing mechanism

---

057

Error code 57
Description Invalid data command
Applies to: 9615, 9800, 9840, 9850
Recommended action Reset the ATM. If error occurs again it may be necessary to replace the dispensing mechanism or main board assembly.

---

058

Error code 58
Description Too many notes dispensed
Applies to: 9615, 9800, 9840, 9850
Recommended action

---

059

Error code 59
Description Timing wheel error
Applies to: 9615, 9800
Recommended action

---

060

Error code 60
Description Counting sensor blocked
Applies to: 9615, 9800, 9840, 9850
Recommended action Verify the correct operation of each sensor in the transport path.

---

061

Error code 61
Description Loss of power during payment or purge
Applies to: 9615, 9800, 9840, 9850
Recommended action Reset the ATM. Perform required audit of the cash. Place the machine into service.

---

062

Error code 62
Description Loss of power during payment
Applies to: 9615, 9800, 9840, 9850
Recommended action Reset the ATM. Perform required audit of the cash. Place the machine into service.

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063

Error code 63
Description RAM error
Applies to: 9615, 9800, 9840, 9850
Recommended action Reset the ATM. Perform several test dispenses. If they are normal, place the ATM into service. If the error occurs again, it may be necessary to replace the dispenser main board assembly

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064

Error code 64
Description Damaged USART
Applies to: 9615, 9800, 9840, 9850
Recommended action The dispenser main board assembly will need to be replaced.

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065

Error code 65
Description Cassettes Shuffled.
Applies to: 9615, 9840, 9850
Recommended action

Error code 65
Description Processor not communicating with the modem correctly
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Possible Cause:
This is normally a terminal problem. The modem or the main board may cause the problem.
Results:
No money is dispensed, screen and receipt display system unavailable.

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066

Error code 66
Description Ram Access Error
Applies to: 9615, 9800, 9840, 9850
Recommended action

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067

Error code 67
Description Diverter 1 not energized at start
Applies to: 9615, 9800, 9840, 9850
Recommended action

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068

Error code 68
Description Diverter 1 in wrong position at start
Applies to: 9615, 9800, 9840, 9850
Recommended action

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069

Error code 69
Description Diverter 2 did not go to reject position
Applies to: 9615, 9800, 9840, 9850
Recommended action

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070

Error code 70
Description Diverter 2 did not go to payment position
Applies to: 9615, 9800, 9840, 9850
Recommended action

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071

Error code 71
Description Diverter 2 did not energize
Applies to: 9615, 9800, 9840, 9850
Recommended action

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072

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073

Error code 73
Description Diverter 2 in wrong position at start
Applies to: 9615, 9800, 9840, 9850
Recommended action

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074

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075

Error code 75
Description Aborting download of journal entries
Applies to: 9600, 9610, 9615, 9640, 9650, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action

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076

Error code 76
Description Communications error with EJ
Applies to: 8100, 9100, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, MAKO, SuperScrip
Recommended action

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077

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078

Error code 78
Description Reject Box filled
Applies to: 9615, 9800, 9840, 9850
Recommended action

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079

Error code 79
Description Reject Box Absent
Applies to: 9615, 9800, 9840, 9850
Recommended action

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080

Error code 80
Description No Cassette in feed channel (test dispense)
Applies to: 9615, 9800, 9840, 9850
Recommended action

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081

Error code 81
Description Dispenser Time out (approx. 2 min.
Applies to: 9615, 9800, 9840, 9850
Recommended action

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082

Error code 82
Description Purge did not occur before first dispense
Applies to: 9615, 9800, 9840, 9850
Recommended action

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083

Error code 83
Description LVDT double detect out of tolerance
Applies to: 9615, 9800, 9840, 9850
Recommended action

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084

Error code 84
Description Purge error following dispense error
Applies to: 9615, 9800, 9840, 9850
Recommended action

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085

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086

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087

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088

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089

Error code 89
Description Unexpected Note at Exit
Applies to: RT2000
Recommended action The sensors in the extension see a note that was not seen by the previous sensors in the body of the TDM.
1. Inspect for jams or blockage in the extension. Ensure the extension is closed properly.
2. If the error clears put the Cash Dispenser into service. Otherwise, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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090

Error code 90
Description Reject Box Absent
Applies to: 9615, 9840, 9850
Recommended action Check for presence of Reject Box. Inspect and verify the operation of the Reject Box present sensor. Reject Box or reject Box present sensor may be damaged. Possible wiring, connection or main board problem.

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091

Error code 91
Description Dispense sensor failure
Applies to: 9615, 9800, 9840, 9850
Recommended action

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092

Error code 92
Description Error in last dispense
Applies to: 9615, 9800, 9840, 9850
Recommended action

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093

Error code 93
Description Error in double detect
Applies to: 9615, 9800, 9840, 9850
Recommended action

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094

Error code 94
Description Dispenser purge failed on power up
Applies to: 9615, 9800, 9840, 9850
Recommended action

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095

Error code 95
Description Multiple cassettes of the same type installed
Applies to: 9615, 9640, 9650, 9750, RL5000 (NMD), FT5000, 9800, 9840
Recommended action This is a multi-cassette dispenser error.
1. Verify that there is only one of each type of cassette installed in the dispensing mechanism.
2. If two or more of the same type cassette are installed, inject a new cassette ID into one of the cassettes that is different from the other cassette.

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096

Error code 96
Description Extension Cable Error
Applies to: RT2000
Recommended action The Extension has four sensors that detect when the extension is not closed. One or more of the four are reporting it is opened.
1. Open the extension. Inspect the four clips.
2. Close the extension ensuring all four clips seat fully.
3. If you are still unable to clear the error, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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097

Error code 97
Description Extension exit trailing edge timeout
Applies to: RT2000
Recommended action The leading edge of the note made it to the extension exit sensor in the allotted time, but the trailing edge of the note did not clear the exit sensor in the allotted time.
1. Inspect for jams or blockage stopping the note from clearing the exit of the extension.
2. If the error clears put the Cash Dispenser into service. Otherwise, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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098

Error code 98
Description Extension exit timeout
Applies to: RT2000
Recommended action The leading edge of the note made it to the first set of sensors in the extension (skew sensors), but the second set of sensors (exit sensors) did not detect the note in the allotted time,.
1. Inspect for jams or blockage stopping the note from making it to the exit sensors.
2. Ensure the access panel is fully closed. Inspect the extension pinch rollers to ensure all are making contact with their matching drive roller.
3. If the error clears put the Cash Dispenser into service. Otherwise, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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099

Error code 99
Description Extension Skew detected
Applies to: RT2000
Recommended action The leading edge of the note made it to the extension exit sensor in the allotted time, but the trailing edge of the note did not clear the exit sensor in the allotted time.
1. Inspect for jams or blockage stopping the note from clearing the exit of the extension.
2. If the error clears put the Cash Dispenser into service. Otherwise, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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100

Error code 100
Description Good operation
Applies to: 8100, 9100, 9705, RL5000 (TDM)
Recommended action No Action Necessary. The dispenser sends this status code when a command has been successfully executed. This status code will appear in the electronic journal as code 32 or 100 indicating the successful completion of a transaction.

Error code 100
Description Trailing edge time-out at extension entrance
Applies to: RT2000
Recommended action

Error code 100
Description Time-Out — Request has been sent, time-out waiting for response
Applies to: RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000
Recommended action Possible Cause:
1. Request has been sent. Time-out waiting for response or carrier was dropped. No characters were received. Time-out is typically 60 seconds.
2. Request has been sent. Time-out waiting for response or carrier was dropped. At least one character was received (ETX was never received). Time-out is typically 60 seconds.
3. EOT was received as first character after sending a NAK due to a bad response message.
Result:
No money is dispensed, screen and receipt display system unavailable.

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101

Error code 101
Description 2-second timeout waiting for pick. (Feed failure).
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action This error is usually associated with “”unfit”” currency or an empty cassette.
1. Refill the cassette as needed.
2. Inspect the feed path for currency that is stuck together or jammed. If no jams are found, remove the note closest the pick rollers in the cassette.
3. Inspect the detent clips (the clips that hold the cassette in place). Cracked or broken clips should be replaced
4. Install the cassette. Purge the dispensing mechanism with the PURGE command from the DIAGNOSTICS function. Test the TDM-100 by completing several Test Dispenses. If the error clears, put the cash dispenser in service.
5. If the currency is in “”fit”” condition and the error condition persists, consider replacing the note cassette or the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

Error code 101
Description No-Connect
Applies to: RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000
Recommended action Possible Cause:
1. Used up all redial attempt and got Busy Signal for each attempt or No Dial Tone for each attempt.
2. Got connected and never received ENQ within time-out period (14 Seconds).
Results:
No money is dispensed, screen and receipt display system unavailable.

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102

Error code 102
Description Timeout at Exit Sensor
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect for jammed currency in the feed path and at the Exit sensor. Remove any jammed currency.
2. Purge the dispenser using the purge command. Test the dispensing mechanism by completing several Test Dispenses.
3. If the error clears put the Cash Dispenser into service. Otherwise, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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103

Error code 103
Description No-Answer
Applies to: RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000
Recommended action Possible Cause:
Possible may be a processor or telephone hardware problem.
Results:
No money is dispensed, screen and receipt display system unavailable

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104

Error code 104
Description Unable to clear width sensor.
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action Remove the cassette and inspect for jammed currency in the width sensor and at the output of the cassette. The width sensor may be dirty. Clean the width sensor with compressed air. Purge the dispenser using the purge command. Test the dispensing mechanism by completing several test dispenses. If the error does not occur again, put the cash dispenser in service. If the error persists in may be necessary to replace either the cassette or dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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105

Error code 105
Description Insufficient notes to learn from
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action There may be an insufficient number of notes in the cassette to complete the requested “learn note thickness” command. Put more currency in the cassette and repeat the “learn note thickness” command.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

Error code 105
Description No EOT
Applies to: RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000
Recommended action Possible Cause:
1. EOT from processor was not received within time out period.
2. Carrier was lost before receiving EOT.
Results:
No money is dispensed, screen and receipt display system unavailable.

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106

Error code 106
Description FIFO error
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action The dispensing mechanism may have corrupt software. Reset the cash dispenser. Purge the dispenser using the purge command. Test the dispensing mechanism by completing several test dispenses. If the error clears put the cash dispenser into service. If the error persists, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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107

Error code 107
Description Time out waiting for FIFO
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action

Error code 107
Description User Cancelled Transaction
Applies to: RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000
Recommended action The Customer has terminated the transaction prior to the approval command being sent
This is a notification, not an error.

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108

Error code 108
Description Unexpected note at double detect, width sensor did not detect note
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action A note has been detected in the double detect sensor without being detected at the width sensor first.
1. Inspect the dispensing mechanism for of damaged components or broken wires.
2. Remove the cassette and visually inspect for loose or disconnected connectors on both the upper and lower width sensor printed circuit boards.
3. Ensure the ATM is mounted on a hard steady surface. Vibrations can cause this error.
4. If there is no visible damage and the connectors are attached to the sensor boards the best course of action is to replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

Error code 108
Description No response
Applies to: RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000
Recommended action Request was sent but no response received after the specified time (60 seconds).
See 100

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109

Error code 109
Description Time-out at Exit sensor
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect for jammed currency in the feed path and at the Exit sensor. Remove any jammed currency.
2. Purge the dispenser using the purge command. Test the dispensing mechanism by completing several Test Dispenses.
3. If the error clears put the Cash Dispenser into service. Otherwise, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

Error code 109
Description No ENQ
Applies to: RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000
Recommended action Negotiation with host was complete, but no ENQ was received. (Dial-up protocol only).

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110

Error code 110
Description Trailing edge time-out at exit.
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect for jammed Currency in the feed path and at the Exit sensor. Remove any jammed currency.
2. Purge the dispenser using the purge command.
3. Test the dispensing mechanism by completing several test dispenses.
4. If the error clears put the cash dispenser into service. If the error persists, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

Error code 110
Description Invalid response
Applies to: RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000
Recommended action Request was sent but invalid data was received while waiting for the beginning of a response (STX).

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111

Error code 111
Description Diverter timeout
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action Inspect for jammed currency at the diverter. Remove jammed currency.
2. Verify that all access panels are closed and secured. Clear the error. Test the dispenser by completing several test dispenses.
3. If the error clears, put the cash dispenser in service.
4. Verify clearance at the diverter. If the test dispenses pass, but the error returns upon live dispenses, do dispenses with the vault door open. If it works with the door open, remove obstruction causing the diverter to contact the vault door.
5. If these actions have no effect on dispenser operation, replace the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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112

Error code 112
Description Timeout waiting for leading edge at reject
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action A note that was expected to be seen at reject sensor was not detected at the reject sensor.
1. Inspect for jammed currency in the transport path between the width sensors and the reject sensor. Remove jammed currency.
2. Verify that all access panels are closed and secured. Clear the error. Test the dispenser by completing several test dispenses.
3. Verify clearance at the diverter. If the test dispenses pass, but the error returns upon live dispenses, do dispenses with the vault door open. If it works with the door open, remove obstruction causing the diverter to contact the vault door.
4. If the error clears, put the cash dispenser in service.
5. If these actions have no effect on dispenser operation, replace the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

Error code 112
Description Invalid LRC
Applies to: RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000
Recommended action The LRC received in response was not valid.
Possible Cause:
There is an error with the Terminal ID or Comm Header.
1. Verify the Terminal ID and Comm Header with the processor.
2. Bring up the section for entering the Terminal ID and Comm Header, hit clear, then re-enter the Terminal ID and Comm Header.

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113

Error code 113
Description Timeout waiting for trailing edge at reject
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect for a jammed currency in the reject sensor.
2. Verify that all access panels are closed and secured. Ensure the reject bin is empty, or that there is enough room for the rejects and test notes to fall into the reject bin. Reset the cash dispenser. Clear the error. Test the dispenser by completing several test dispenses.
3. If the error clears, put the cash dispenser in service.
4. If these actions have no effect on dispenser operation, replace the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

Error code 113
Description Response format error
Applies to: RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000
Recommended action A response was received, the LRC was validated, but an error in the response format was found.
Possible Cause:
The processor is send data not correct for the modem ATM.
1. Verify the terminal type with the processor.
2. Verify the terminal configuration with the processor.

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114

Error code 114
Description Exit blocked during purge
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect the dispensing mechanism for jammed currency at the exit sensor. Clear any jammed currency.
2. Clean the exit sensor using a soft brush and a vacuum cleaner. Reset the cash dispenser. Clear the error.
3. Test the dispenser by completing several test dispenses.
4. If the error clears, put the cash dispenser in service.
5. If these actions have no effect on dispenser operation, replace the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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115

Error code 115
Description Diverter timeout on purge
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect the dispensing mechanism for jammed currency at the diverter. Clear any jammed currency.
2. Make sure the shelf that the dispenser is mounted on is level and seated at all four corners.
3 Make sure the diverter moves freely.
4. Reset the cash dispenser. Clear the error.
5. Test the dispenser by completing several test dispenses. If the error clears, put the cash dispenser in service.
6. If these actions have no effect on dispenser operation, replace the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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116

Error code 116
Description Motor Fault
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect for jammed currency in the feed path and at the Exit sensor. Remove any jammed currency.
2. Purge the dispenser using the purge command. Test the dispensing mechanism by completing several Test Dispenses.
3. If the error clears put the Cash Dispenser into service. Otherwise, replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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117

Error code 117
Description Timeout waiting for note to divert
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action

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118

Error code 118
Description Exit sensor blocked on start of dispense or learn
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect for jammed currency at the Exit. Remove jammed currency.
2. Verify that all access panels are closed and secured.
3. Use a soft brush and vacuum cleaner to clean the exit sensor.
4. Clear the error. Test the dispenser by completing several test dispenses.
5. If the error clears, put the cash dispenser in service.
6. If these actions have no effect on dispenser operation, replace the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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119

Error code 119
Description Diverter in dispense position on start of dispense or learn
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect for jammed currency at the Diverter. Remove jammed currency.
2. Check the operation of the diverter solenoid.
3. Verify that all access panels are closed and secured. Clear the error. Test the dispenser by completing several test dispenses.
4. If the error clears, put the cash dispenser in service.
5. If these actions have no effect on dispenser operation, replace the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

---

120

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121

Error code 121
Description Note cassette not present
Applies to: 9100, RL5000, RT2000
Recommended action

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122

Error code 122
Description Unexpected note at exit
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Purge the dispenser using the purge command from diagnostic menu.
2. Test the dispenser by completing several test dispenses. If the error clears, put the cash dispenser in service.
3. If these actions have no effect on dispenser operation, replace the dispenser mechanism and/or the note cassette.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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123

Error code 123
Description Hardware Error
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Purge the dispenser using the purge command from diagnostic menu.
2. Test the dispenser by completing several test dispenses. If the error clears, put the cash dispenser in service.
3. If these actions have no effect on dispenser operation, print a dispenser status report, scan the click count history, starting at the bottom. Find the first occurrence of “116”. The next entry, below 116 is the Hardware Status. Look up the definition on the Hardware Status listing.
4. If problems still persist, replace the dispenser mechanism and/or the note cassette.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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124

Error code 124
Description Diverter moved to exit position during reject purge
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect for a currency jam at the diverter.
2. Verify that the diverter moves freely.
3. Test the dispenser by completing several test dispenses.
4. If the error clears, put the cash dispenser in service.
5. If these actions have no effect on dispenser operation, replace the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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125

Error code 125
Description Initial status check failed
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Reset the cash dispenser. Clear the error.
2. If the error persists replace the dispensing mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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126

Error code 126
Description Diverter moved to reject position during dispense
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action Inspect for a note jam at the diverter. Verify that the diverter moves freely. Test the dispenser by completing several test dispenses. If the error clears, put the cash dispenser in service. If these actions have no effect on dispenser operation, replace the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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127

Error code 127
Description Jam in TDM extension
Applies to: RT2000
Recommended action 1. Inspect for a currency jam at in the extension.
2. Test the dispenser by completing several test dispenses.
3. If the error clears, put the cash dispenser in service.
4. If these actions have no effect on dispenser operation, replace the dispenser mechanism.
Note: Dispenser Status (Click Counts) should be run and available before contacting Tech Support

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128

Error code 128
Description Error in reply from the dispenser mechanism
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action 1. Verify that the power supply is operating and the DC voltages being supplied to the main board and dispenser are correct. Seat connectors or replace the power supply as needed.
2. Verify that main board to electronic journal and the electronic journal to dispenser cables securely seated at both ends of the cable. The cables may be defective.
3. Other components that may cause this error are the main board or the dispensing mechanism.

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129

Error code 129
Description No response from the dispenser mechanism
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action 1. Verify that the power supply is operating and the DC voltages being supplied to the main board and dispenser are correct. Seat connectors or replace the power supply as needed.
2. Verify that main board to electronic journal and the electronic journal to dispenser cables securely seated at both ends of the cable. The cables may be defective.
3. Other components that may cause this error are the main board or the dispensing mechanism.

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130

Error code 130
Description Command not acknowledged by the dispenser mechanism
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action 1. Verify that the power supply is operating and the DC voltages being supplied to the main board and dispenser are correct. Seat connectors or replace the power supply as needed.
2. Verify that main board to electronic journal and the electronic journal to dispenser cables securely seated at both ends of the cable. The cables may be defective.
3. Other components that may cause this error are the main board or the dispensing mechanism.

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131

Error code 131
Description CTS (Clear To Send) line from the dispenser is not active.
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action 1. Verify that the power supply is operating and the DC voltages being supplied to the main board and dispenser are correct. Seat connectors or replace the power supply as needed.
2. Verify that main board to electronic journal and the electronic journal to dispenser cables securely seated at both ends of the cable. The cables may be defective.
3. Other components that may cause this error are the main board or the dispensing mechanism.

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132

Error code 132
Description Status reports bad double detect in last dispense
Applies to: 8100, 9100, 9110, 9610, 9615, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, MAKO
Recommended action 1. Remove the cassette and inspect the dispenser’s feed path for jammed currency and other debris in the double detect assembly. Replace the cassette.
2. Reset the Cash Dispenser by turning OFF the AC power switch for a few seconds and switching it back ON. Clear the error. Purge the dispenser using PURGE command. Complete several Test Dispenses to verify correct operation.
3. If the problem persists, replace the dispensing mechanism.

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133

Error code 133
Description +5 VDC not present on carrier detect
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Verify that the power supply is operating and the DC voltages being supplied to the main board and dispenser are correct. Seat connectors or replace the power supply as needed. 2. Verify that main board to electronic journal and the electronic journal to dispenser cables securely seated at both ends of the cable. The cables may be defective. 3. Other components that may cause this error are the main board or the dispensing mechanism.

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134

Error code 134
Description Exit blocked as reported by status check
Applies to: 8100, 9100, 9110, 9610, 9615, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, MAKO
Recommended action 1. Inspect the feed path and exit sensor for jammed currency and broken components. The exit sensor may be dirty. Clean as needed with soft brush and vacuum cleaner.
2. Reset the cash dispenser by turning OFF the AC power switch for a few seconds and switching it back ON. Clear the error. Purge the dispenser with the purge command. Verify correct operation with a live transaction.
3. If the problem persists, replace the dispensing mechanism.

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135

Error code 135
Description Feed sensor blocked as reported by status check
Applies to: 8100, 9100, 9110, 9610, 9615, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, MAKO
Recommended action 1. Inspect the feed path and Feed sensors for jammed currency and broken components. The feed sensors may be dirty. Clean as needed with soft brush and vacuum cleaner.
2. Reset the Cash Dispenser by turning OFF the AC power switch for a few seconds and switching it back ON. Clear the error. Purge the dispenser with the purge command.
3. Complete several test dispenses to verify correct operation. If the problem persists, replace the dispensing mechanism.

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136

Error code 136
Description Modem initialization failed
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, MAKO, SuperScrip
Recommended action 1. Reset the Cash Dispenser by turning OFF the AC power switch for a few seconds and switching it back ON.
2. If the problem persists, remove the main board and replace the modem.
3. If replacing the modem does not correct the problem, replace the main board.

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137

Error code 137
Description Print failure to journal
Applies to: 9500
Recommended action

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138

Error code 138
Description Printer failed while printing to the receipt printer
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Verify that there is paper in the printer. Replenish paper as needed. Refer to Section 5 of the RL5000 Service Manual or the RL5000 Quick Reference Guide for instructions.
2. Release the printer locking screw. Open the printer support bracket and verify that there are no jams in the printer or the paper path. Verify the blue lever on the left side of the printer in the print position.
3. Inspect the cable supplying DC power from the power supply to the printer. Make sure it is connected to CN1 on the printer control board. Verify that all DC voltages applied to the printer control board are correct. If the voltages are not within tolerance, the cable or power supply may be defective.
4. Inspect the printer data cable for damage. Make sure it is seated at the main board and at the printer control board at CN6.
5. Inspect the cables connected to CN2, CN3, CN4, and CN5. Make sure they are seated at the printer control board and not damaged.
6. If the voltages are correct, and the cables are undamaged and correctly connected, causes of this error may be a defective cable, a defective printer, printer control board, or the main board.

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139

Error code 139
Description Printer controller not responding to commands
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Verify that there is paper in the printer. Replenish paper as needed. Refer to the appropriate Service Manual or Quick Reference Guide for instructions.
2. On all models other then 96XX, Release the printer locking screw. Open the printer support bracket and verify that there are no jams in the printer or the paper path. Verify the blue lever on the left side of the printer in the print position.
3. Inspect the cable supplying DC power from the power supply to the printer. Make sure it is connected to CN1 on the printer control board. Verify that all DC voltages applied to the printer control board are correct. If the voltages are not within tolerance, the cable or power supply may be defective.
4. Inspect the printer data cable for damage. Make sure it is seated at the main board and at the printer control board at CN6.
5. Inspect the cables connected to CN2, CN3, CN4, and CN5. Make sure they are seated at the printer control board and not damaged.
6. If the voltages are correct, and the cables are undamaged and correctly connected, causes of this error may be a defective cable, a defective printer, printer control board, or the main board.
7. On 96XX models, open the printer access latch and inspect for jams and blockage.
8. . Inspect the cable supplying DC power from the power supply to the printer. Make sure it is connected to CN1 on the printer control board. Verify that all DC voltages applied to the printer control board are correct. If the voltages are not within tolerance, the cable or power supply may be defective.
9. Verify all connections to the printer controller.
10. Inspect the printer data cable for damage. Make sure it is seated at both the printer controller and the keypad — SPED board – Visa EPP jumper board.
11. If the voltages are correct, and the cables are undamaged and correctly connected, causes of this error may be a defective cable, a defective printer, printer control board, or the main board.

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140

Error code 140
Description Time-out waiting for printer to be ready
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Verify that there is paper in the printer. Replenish paper as needed. Refer to Section 5 of the RL5000 Service Manual or the RL5000 Quick Reference Guide for instructions.
2. Release the printer locking screw. Open the printer support bracket and verify that there are no jams in the printer or the paper path. Verify the blue lever on the left side of the printer in the print position.
3. Inspect the cable supplying DC power from the power supply to the printer. Make sure it is connected to CN1 on the printer control board. Verify that all DC voltages applied to the printer control board are correct. If the voltages are not within tolerance, the cable or power supply may be defective.
4. Inspect the printer data cable for damage. Make sure it is seated at the main board and at the printer control board at CN6.
5. Inspect the cables connected to CN2, CN3, CN4, and CN5. Make sure they are seated at the printer control board and not damaged.
6. If the voltages are correct, and the cables are undamaged and correctly connected, causes of this error may be a defective cable, a defective printer, printer control board, or the main board.

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141

Error code 141
Description Paper jam reported by the controller during status check.
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Release the printer locking screw. Open the printer support bracket and verify that there are no jams in the printer or the paper path. Verify the blue lever on the left side of the printer in the print position.
2. Release the printer locking screw. Open the printer support bracket and verify that there are no jams in the printer or the paper path. Verify the blue lever on the left side of the printer in the print position.
3. Inspect the cable supplying DC power from the power supply to the printer. Make sure it is connected to CN1 on the printer control board. Verify that all DC voltages applied to the printer control board are correct. If the voltages are not within tolerance, the cable or power supply may be defective.
4. Inspect the printer data cable for damage. Make sure it is seated at the main board and at the printer control board at CN6.
5. Inspect the cables connected to CN2, CN3, CN4, and CN5. Make sure they are seated at the printer control board and not damaged.
6. If the voltages are correct, and the cables are undamaged and correctly connected, causes of this error may be a defective cable, a defective printer, printer control board, or the main board.

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142

Error code 142
Description Dispenser returns bad command error.
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action 1. Verify that the power supply is operating and the DC voltages being supplied to the main board and dispenser are correct. Seat connectors or replace the power supply as needed.
2. Verify that main board to electronic journal and the electronic journal to dispenser cables securely seated at both ends of the cable. The cables may be defective.
3. Other components that may cause this error are the main board or the dispensing mechanism.

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143

Error code 143
Description PTDF error
Recommended action This error code will occur only in Cash Dispensers running ACS terminal software. A corrupt pin working key may cause this problem. Check with the processor.

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144

Error code 144
Description No reply from the electronic journal.
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Inspect main board to electronic journal (EJ) communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
a. When troubleshooting the 8100, 9100, RL and RT be aware that the electronic journal is built into the main board of the dispenser.
b. On all 8100/9100 machines, ensure the EJ data cable is connected to the lower RJ-45 data port on the 9100 main board. The upper RJ-45 port is used for downloading software only. Note, if the EJ is connected to the load port of the 9100 main board, permanent damage may result.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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145

Error code 145
Description Error in reply from the electronic journal
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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146

Error code 146
Description No reply from command to electronic journal
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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147

Error code 147
Description Error in reply from electronic journal.
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
5. If the cables are undamaged, the main board or electronic journal may be defective.

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148

Error code 148
Description Write to electronic journal failed
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action Most probable cause, the electronic journal is full. State by verify if this is associated with error code 151. If so, work to resolve error code 151.
1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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149

Error code 149
Description Read from electronic journal failed
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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150

Error code 150
Description Status command to journal failed
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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151

Error code 151
Description Electronic journal full
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action The electronic journal on 8-bit machines (9600, 9700, and 9100) can store as many as 2400 records. The journal on these machines should be printed on a regular basis (i.e. when completing a cassette close function.) to keep it from filling up. If the journal becomes, full the only way it can be cleared and have a copy of it records is to print to the receipt printer or download the journal to the Triton Connect host.

On 32-bit machines (RL’s, FT’s, RT’s) the electronic journal can store as many as 32,768 records, it is recommended that you do not print the journal. Instead, save the journal to an external USB storage device or download to Triton Connect. Once records have been viewed or saved, they need to be marked as audited. Audited records can then be archived to an external device or deleted. (Note: Records can be archived to the internal flash. Doing this will not clear any available memory, and will not aid in clearing Error Code 151.) Below are steps to take to clear Error code 151 on 32-bit machines:
1. View Unaudited Records. Once they are displayed on the screen, print or save them to an external device. When done chose, marked as audited.
2. Download to Triton Connect. Ensure they are marked as audited.
3. Choose Clear Journal.
Once you have completed one of the above steps, the records have been marked as audited, but they are still taking up memory space. They now need to be deleted or archived to an external USB Storage device.
4. Select Archive / Delete Journal.
5. Choose archive to external USB storage device or delete. Choosing Internal Flash will not aid in clearing Error Code 151.
Warning: If delete is chosen, the records will be permanently deleted.
Note: Turning on auto archive will eliminate the need to archive the records in the future. The recommended setting for Auto Archive is None / 1 Meg / 14 days. Keep in mind that no files will be deleted or archived until they have been audited.

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152

Error code 152
Description Electronic journal corrupt
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to Appendix B for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly,refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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153

Error code 153
Description Electronic journal mode
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to Appendix B for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to Appendix B for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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154

Error code 154
Description Unknown electronic journal status
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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155

Error code 155
Description Electronic journal modify record failure
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to Appendix B for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to Appendix B for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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156

Error code 156
Description Cassette out of service.
Applies to: 8100, 9100, 9615, 9640, 9650, 9705, 9750, RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9840, 9850
Recommended action This occurs when the last cassette has been taken out of service. Cassettes are taken out of service because of feed failures or excessive rejects.
1. Inspect cassettes. Fill if needed. If they are not empty, see corrective action for Error Code 33.
2. If excessive rejects are suspected, see corrective action for Error Code 48.
3. Place cassettes in service.

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157

Error code 157
Description Erase command to electronic journal failed
Applies to: 8100, 9100, 9705, RL5000 (TDM), RT2000
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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158

Error code 158
Description Format command to electronic journal failed
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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159

Error code 159
Description Electronic journal test feature failed
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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160

Error code 160
Description Electronic journal set featured failed
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to Appendix B for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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161

Error code 161
Description Electronic journal clear feature failed
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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162

Error code 162
Description Electronic Journal get serial number failed
Applies to: 8100, 9100, 9110, 9610, 9615, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, MAKO
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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163

Error code 163
Description Terminal did not answer. This is a Triton Connect error.
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action 1. This error is not displayed at the cash dispenser. The Triton Connect Host Computer generates the error when the terminal does not respond to a telephone call from the Triton Connect Host Computer.
2. The cash dispenser may be turned OFF, the modem may be defective, or the telephone line may be shared with another device that connects to the line before the cash dispenser. Additionally, the Triton Connect feature may be disabled at the Cash Dispenser.

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164

Error code 164
Description Terminal did not return call. Triton Connect error.
Applies to: 8100, 9100, 9110, 9610, 9615, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, MAKO
Recommended action This error is not displayed at the Cash Dispenser. The Triton Connect Host Computer generates this error when a terminal does not return a call to the Triton Connect Host Computer as requested. The modem may be defective.

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165

Error code 165
Description Electronic journal not present
Applies to: 8100, 9100, 9110, 9610, 9615, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, MAKO
Recommended action 1. Inspect main board to electronic journal communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
2. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly.
3. Inspect electronic journal to dispenser communication cable for damage. Make sure the connectors are seated securely on the main board and on the electronic journal.
4. If it is necessary to check continuity of the cable assembly, refer to the appropriate ATM Service Manual for pin out of the cable assembly
5. If the cables are undamaged, the main board or electronic journal may be defective.

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166

Error code 166
Description Bad dispense
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, MAKO, SuperScrip
Recommended action 1. Open the Security Cabinet and inspect the cash dispenser for broken parts. Replace the dispenser if it is broken. Check for and clear any foreign matter the note path.
2. Reset the Cash Dispenser by turning OFF the AC power switch for a few seconds and switching it back ON.
3. Replace the dispenser if the error persists.

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167

Error code 167
Description Reported low cash to Triton Connect
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action This is an indication that the cash in the cassette has gone below the threshold level set in the terminal configuration. This is a warning message that will not put the cash dispenser out of service.

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168

Error code 168
Description Software download to terminal failed.
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action This is a Triton Connect error. Consult

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169

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170

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182

Error code 182
Description Currency cassette low. Valid for SDD and GND mechanisms only.
Applies to: 9600, 9610, 9700, 9710, RL5000 (SDD), 9800, MAKO
Recommended action With the low currency feature enabled, this error condition will occur before the cassette is actually empty. There should be about 1/4 inch of currency (approximately 60 bills) in the cassette when the error is detected. To clear an Error 182:
1. Reset the cash dispenser by switching the main power switch OFF for a few seconds and then switching it back ON.
2. Remove the cassette from the dispensing mechanism.
3. Press the reset error key.
4. Refill and install the cassette in the dispensing mechanism.
5. When the low currency function is disabled, the dispenser will dispense every note in the cassette then go “out of service” for an error code 33 (feed failure).

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183

Error code 183
Description Receipt printer paper is low
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Install a new roll of paper if needed.
2. If this does not correct the problem, verify that the paper low sensor is correctly attached to the paper bracket and that the cable between the paper low paper feed assembly and the docking assembly is undamaged and securely connected at both ends.
3. The paper low sensor may be dirty and require cleaning.
4. Otherwise, the possible causes of the problem may be a defective paper low sensor, cable, docking assembly or. A temporary fix to this problem may be to set the “low receipt paper” parameter to “in service” so that the terminal software does not read the input from the low paper sensor. When this is done, the terminal will operate normally until it is completely out of paper. Then it will go “out of service”” for and error code 195 “out of paper”.

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184

Error code 184
Description Journal printer paper low
Applies to: 9500
Recommended action

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185

Error code 185
Description Telephone number not configured
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action Enter Management Functions and configure the telephone number.

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186

Error code 186
Description Bill Size not configured
Applies to: 9600, 9610, 9615, 9640, 9650, MAKO, SuperScrip
Recommended action This value is factory defaulted to $0.00. Allowable bill sizes are 5, 10, 20, 50, and 100. Enter the Management Functions and configure the bill size.

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187

Error code 187
Description Maximum withdrawal not configured
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action Enter the management functions and configure the “multiple amount” parameter. The maximum withdrawal cannot exceed 50 time the denomination of the bill size in the cassette.

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188

Error code 188
Description PIN working key not configured
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action Enter the management functions and configure (download) the working key.

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189

Error code 189
Description Terminal ID not configured
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action Enter the management functions and configure the “terminal ID” number.

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190

Error code 190
Description PIN Master key not configured
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action Enter the management functions and configure the “PIN master key”.
Note: This error code is often caused by a SPED tamper. If you suspect SPED tamper or Error code 205, see the corrective action for Error Code 205.

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191

Error code 191
Description Feed Failure
Applies to:
Recommended action This error is usually associated with an empty note cassette or currency that is in “unfit” condition.
1. Refill the cassette as needed.
2. Inspect the cassette and feed path for currency that is stuck together or jammed.
3. If no jam is located, remove the first note from the cassette. Purge the dispenser. Do several test dispense operations.
a. If the test dispenses are completed normally, and the return code are correct, clear all errors and place the cash dispenser in operation.
b. If the test dispenser fails again, try testing while pushing in on the cassette. If it works then, the cassettes may not staying locked in the cassettes. Determine what is causing the cassette to not stay locked in place.
4. If the currency is in “fit” condition and the error persists, consider replacing the cassette or the dispenser.

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192

Error code 192
Description Communication error
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Enter management functions and verify that all terminal parameters have been entered correctly.
2. Verify that the telephone line is operational.
3. Reset the Cash Dispenser by turning OFF the AC power switch for a few seconds and switching it back ON. Clear the error.
4. If the error persist, possible causes may be the modem or main board assembly.

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193

Error code 193
Description Baud rate setting for electronic journal failed
Applies to: 9640, 9650, 9840, 9850, MAKO
Recommended action 1. Inspect the Electronic Journal to make sure it is the correct part number. ATMs with NMD or Mini Mech dispensers require electronic journals with part number that start with “9600” or “09600”.
2. Reset the Cash Dispenser by turning OFF the AC power switch for a few seconds and switching it back ON. Clear the error.
3. If the Error persists, replace the Electronic Journal.

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194

Error code 194
Description An Attempt to Dispense is made the Cassettes are not Locked
Applies to: 8100, 9100, 9615, 9640, 9650, 9750, RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9840, 9850
Recommended action This is more of a status code then an error code. A dispense command was sent to the dispenser when no cassettes are locked or they are not in service.
1. If working with an 8100, print a test receipt printer, Verify that the A cassette is in service. If not, place in service using the Cassette Service menu option. Purge then test dispense. If they pass, clear the error and place the ATM in service.
2. If working with a 9100, print a test receipt printer. Verify the “Cassette Summery”. It should say Cassette A, B, C or D. Below Cassette Service on the receipt, verify that the cassette listed in Cassette Summery, is In Service. If not, place in service using the Cassette Service menu option. Purge then test dispense. If they pass, clear the error and place the ATM in service.
3. If working with a 96XX or 97XX ATM, with an NMD dispenser, lock the cassettes, then print the test receipt printer. Verify the “Cassette Summery”. It should say Cassette A, B, C or D. Below Cassette Service on the receipt, verify that the cassette listed in Cassette Summery, is In Service. If not, place in service using the Cassette Service menu option. Purge then test dispense. If they pass, clear the error and place the ATM in service.
4. If working with an RL, FT or RT use The Cassette Parameters menu to lock the cassettes on an NMD dispenser, then verify the cassette name and status. Once the cassettes are in service, purge and test dispense. If they pass, clear the error and place the ATM in service.
5. If any of the above steps fail, there should be an error code displayed. Reference the error accordingly.

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195

Error code 195
Description Receipt printer out of paper
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Replenish the paper. Reset the Cash Dispenser by turning OFF the AC power switch for a few seconds and switching it back ON. Clear the error.
2. Make sure that the ribbon cable from the docking station to the low paper sensor assembly is fastened at both ends of the cable and the orientation of the cable is correct.
3. If the error persists, possible causes of the problem may be the low paper sensor assembly, the docking station, the main board, or cables.

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196

Error code 196
Description Card reader error
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action 1. Inspect the card reader assembly. Make sure that there is no foreign material in the card slot.
2. Clean the card reader assembly with a cleaning card.
3. Make sure the ribbon cable from the docking station to the card reader is fastened at both ends of the cable and the orientation of the cable is correct.
4. If the error persists, replace the card reader

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197

Error code 197
Description Dispenser detect blocked stacker during dispense
Applies to: MAKO
Recommended action This error indicates that the bills are not moving the notes through the dispenser fast enough. This is most often caused by slipping stacker pulleys.
1. Inspect the cassette and feed path for currency that is stuck together or jammed.
2. If no jam is located, remove the first note from the cassette. Purge the dispenser. Do several test dispense operations.
3. Next try a live dispense (note, you can not fully test this dispenser for this error without doing live dispenses). If the error returns, inspect the stacker pulleys to ensure they are not slipping.
4. If the problems persist, consider replacing the dispenser.

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198

Error code 198
Description Dispenser did not detect note going to stacker
Applies to: MAKO
Recommended action This error is usually associated with an empty note cassette or currency that is in “unfit” condition.
1. Refill the cassette as needed.
2. Inspect the cassette and feed path for currency that is stuck together or jammed.
3. If no jam is located, remove the first note from the cassette. Purge the dispenser. Do several test dispense operations.
4. If the test dispenses are completed normally, and the return code are correct, clear all errors and place the cash dispenser in operation.
5. If the currency is in “fit” condition and the error persists, consider replacing the cassette or the dispenser.

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199

Error code 199
Description Dispense width errors
Applies to: MAKO
Recommended action This status appears when the count at the exit can not be guaranteed.
1. A mechanical error has occurred. It may be necessary to replace the dispenser.

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200

Error code 200
Description Dispenser fed extra note into stacker
Applies to: MAKO
Recommended action This status appears when the count at the exit can not be guaranteed.
1. A mechanical error has occurred. It may be necessary to replace the dispenser.

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201

Error code 201
Description Dispenser detected more than six errors in a dispense
Applies to: MAKO
Recommended action This status is generated when there are 6 rejects during the current dispense. It is usually caused by attempting to dispense currency that is unacceptable or currency that has not been properly prepared.
1. Inspect the currency for excessive wear. Remove any unacceptable currency from the cassette.
2. Inspect the feed path for jammed currency. Remove any jammed currency.
3. Clear all error and purge the dispenser using the purge command.
4. Test the dispenser by completing several test dispenses with the test dispense command. If the error clears, put the cash dispenser back in service. If these actions have no effect, replace the dispensing mechanism.

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202

Error code 202
Description Dispenser busy
Applies to: 9800, 9840, 9850, MAKO
Recommended action This status is generated when both the stacker and exit sensor are both blocked.
1. Inspect the feed path for jammed currency. Remove any jammed currency.
3. Clear all error and purge the dispenser using the purge command.
4. Test the dispenser by completing several test dispenses with the test dispense command. If the error clears, put the cash dispenser back in service. If these actions have no effect, replace the dispensing mechanism.

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203

Error code 203
Description SPED keypad is not replying to main board
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action Status valid only for units with SPED keypad device installed.
1. Make sure the battery is seated secure in the battery holder.
2. Make sure the tamper screw is secure to the SPED Module. Reset the Cash Dispenser by turning OFF the AC power switch for a few seconds and switching it back ON. Clear the error.
3. If the error persists, replace the SPED keypad module.

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204

Error code 204
Description Number of bills dispensed not equal to bills requested
Applies to: 9800, 9840, 9850, MAKO
Recommended action

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205

Error code 205
Description SPED keypad reported tamper condition
Applies to: 8100, 9100, 9110, 9640, 9650, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action Status valid only for units with SPED keypad device installed. Make sure the battery is seated secure in the battery holder. Make sure the tamper screw is secure to the SPED module. Reset the cash dispenser and clear the error. If the error persists, replace the SPED keypad module.

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206

Error code 206
Description SPED keypad could not perform a successful command within SPED_MAX_ATTEMPTS tries
Applies to: 8100, 9100, 9110, 9640, 9650, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action Status valid only for units with SPED keypad device installed. Reset the cash dispenser and clear the error. If error persists, replace the SPED keypad module.

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207

Error code 207
Description SPED not detected
Applies to: 8100, 9100, 9110, 9640, 9650, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO, SuperScrip
Recommended action This Error/Status Code is valid for units with SPED keypad device installed.
1. Check the cable and connections from J7A on the docking station to the SPED board.
2. Verify that the SPED board has the correct DC voltages applied to it.
3. If the DC voltages applied to the SPED board correct and the cables are in good condition and seated properly, replace the SPED board.

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208

Error code 208
Description Dispenser did not reply after dispense command
Applies to: 9800, 9840, 9850, MAKO
Recommended action

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209

Error code 209
Description Check number of notes delivered command failed
Applies to: 9640, 9650, 9840, 9850
Recommended action

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210

Error code 210
Description Dispenser type unknown
Applies to: 8100, 9100, 9110, 9640, 9650, 9700, 9710, 9705, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850, MAKO
Recommended action See Error Code 130

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211

Error code 211
Description Reply from dispenser invalid
Applies to: 9800, 9840, 9850, MAKO
Recommended action

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212

Error code 212
Description Wrong SPED for Super Scrip
Applies to: SuperScrip
Recommended action

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213

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230

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231

Error code 231
Description Card Reader Error (Smart Card)
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action

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232

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233

Error code 233
Description Smart Card Reader not installed
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action

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234

Error code 234
Description SPED Version number is not 3DES compatible
Applies to:
Recommended action

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235

Error code 235
Description MAP Stack overflow
Applies to:
Recommended action

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236

Error code 236
Description Failed to make connection to TCP/IP host
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action The main board does not see any activity on the TCP-IP Communication.
1. If you are not using TCP-IP / Ethernet for transactions or Triton Connect, ensure you do not have TCP-IP selected for any option in processors, communications or Triton Connect.
2. Verify the quality of your incoming TCP-IP connection and your TCP-IP configuration.
3. Suspect the main board, the TCP-IP connection device (Quad Port Board in 96XX, Docking board on RL, FT or RT) or the TCP-IP equipment.

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237

Error code 237
Description TCP/IP device failed
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Out going commutations seems to be successful, but there is not returning communications.
1. Start by verify your communications settings and external TCP-IP equipment.
2. Verify the quality of your incoming TCP-IP connection and your TCP-IP configuration.
3. Suspect the main board, the TCP-IP connection device (Quad Port Board in 96XX, Docking board on RL, FT or RT) or the TCP-IP equipment.

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238

Error code 238
Description Power failure during dispense
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, RL5000 (SDD), RL5000 (TDM), RL5000 (NMD), FT5000 RT2000, 9800, 9840, 9850, MAKO
Recommended action A reset has occurred in the middle of a dispense.
1. This can be confirmed by referencing the electronic journal. Look for a reset entry directly after an incomplete transaction.
2. If resets are suspected, determine what could have caused the main board to reset. Suspect the ATM power supply, incoming power, the dispenser software or the main board / CPU.

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239

Error code 239
Description SPED serial number change
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action The serial number stored in the software does not match the serial number of the VEPP.
1. Either the VEPP was changed or the software was reloaded, such as when you do a VEPP upgrade, or if the VEPP was changed.
2. Can only be cleared in Diagnostics>Keypad>Clear Tamper. On an 8 bit machine, such as 9100 or 9600, choose Diagnostics>More>More Keypad>Clear Tamper.

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240

Error code 240
Description SPED Self Test Error
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action The SPED has returned an error during self test.
1. Reset the error. If error fails to reset, or the error reoccurs in a short amount of time, consider replacing the SPED.

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241

Error code 241
Description SPED Warning: Self Test error, low battery
Applies to: 8100, 9100, 9110, 9600, 9610, 9615, 9640, 9650, 9700, 9710, 9705, 9750, MAKO, SuperScrip
Recommended action See Error Code 240

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242

Error code 242
Description Stuck key
Applies to:
Recommended action

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243

Error code 243
Description Unable to display user defined surcharge screen
Applies to:
Recommended action

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244

Error code 244
Description Min. partial dispense enabled with no doc count
Applies to:
Recommended action

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245

Error code 245
Description Min. partial dispense enabled with no usable bills
Applies to:
Recommended action

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246

Error code 246
Description Default Passwords Remain Programmed
Recommended action Change master password to current issued master password.

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247

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300

Error code 300
Description Successful Command
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action The NMD dispenser sends this status code when a command has been successfully executed. This status code will appear in the electronic journal as code 300 indicating the successful completion of a transaction. When performing a “purge” or “test dispense” operation the return code will be “0” in the first digit returned by the dispenser. It will be display as the hexadecimal number “30” when running the dispenser with the NMD test software.

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301

Error code 301
Description Low level in cassette
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is returned by the dispenser when the number of notes in one or more of the cassettes is below a preset level, indicating the low level sensor in the note cassette has been activated. This occurs when the currency in any cassette reaches a thickness of approximately 25-35 mm. This is a warning message. It will not place the cash dispenser “out of service”. This condition is also displayed on the configuration summary printout under “dispenser” as a lower case a, b, c, or d for the cassette in the low currency condition. Otherwise, the error code for cassettes not in a low currency condition would normally be upper case characters A, B, C, or D. Remove and fill the affected cassette using normal procedures. Refilling may be delayed for several transactions if the error code is the first warning that the cassette is nearly empty. However, actions to fill the cassette should be taken as soon as possible.

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302

Error code 302
Description Empty cassette
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated when a cassette is empty or when it attempts to dispense and fails to pick. With Note Feeder 100 and 101 there is an empty sensor that check for notes in the cassettes with an optical sensor. Note Feeder 200 does not have this sensor. Either version of Note Feeder will report this error if there is a pick failure. The cash dispenser will attempt to complete the transaction from other cassettes. If the requested amount cannot be dispensed, the customer will receive the cash that can be dispensed. The transaction will be completed with the customers’ receipt indicating the amount of cash actually received. The cash dispenser will then attempt to complete a Reversal Transaction to notify the financial institution of the error.
1. This error alone will not put the cash dispenser “out of service”. It will cause that cassette to be taken “out of service”. The cash dispenser will only be placed “out of service” when all cassettes are out of service”.
2. Remove and refill the affected cassette using normal replenishment procedures.

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303

Error code 303
Description Lifts are down
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated when a cassette is not open (locked) and any command other than open cassettes, reset, and close cassettes are sent to the system. It is feasible that this error code could be generated even if the lifts are in the up position. This will occur if the machine is switched off and on during normal daily operation. This is done to indicate that the power has been off.
1. Clear this error code by restarting the cash dispense or by unlocking and locking the cassettes.
2. If the error recurs, a faulty cassette, note feeder or CMC module may be cause the problem.

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304

Error code 304
Description Rejected notes
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code indicates that notes were rejected during the transaction or test dispense operation. This is a warning message there is no action required.

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305

Error code 305
Description Diverter failure
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code indicates that the system has recognized a document intended for the reject vault has reached the note transport sensor. The most probable cause is either mechanical or electrical failure of the note diverter in the note transport module. This error will place the cash dispenser “out of service”. 1. Inspect the note diverter in the note transport module. Verify that there are no documents jammed in the note diverter area. Make sure the note diverter moves freely. Check to make sure that cables connecting the note transport and the CMC module are not damaged. Make sure all connectors attached to the CMC are seated in their receptacles.
2. Remove and empty the reject vault. Install the Reject Vault. Purge the dispensing mechanism. Complete several test dispenses. If the error does not repeat again, complete a live dispense to verify the note diverter moves the currency to the exit position.
3. If the error reoccurs the most likely causes of the problem may be note transport or CMC.

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306

Error code 306
Description Failure to feed.
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action There are several possible reason for this error code being generated. One cause is that the note feeder fails to feed notes. Another cause is that there are to many single rejected notes in the transactions.
1. Check the condition of the currency to ensure is fit for dispensing.
2. Verify that the cassettes are operation correctly. Replace cassette as needed.
3. Check the operation of the note feeder sensors. Clean the note feeder sensors and needed.
4. Replace the noted feeder or note feeder controller as necessary.

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307

Error code 307
Description Transmission Error
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code occurs when the message received by the dispenser is incorrect. The reason that the error code is generated is the detection of an This error code occurs when the message received by the dispenser is incorrect. The reason that the error code is generated is the detection of an incorrect LRC character or a parity error.
1. Inspect all communication cables to make sure they are not damaged and are properly connect to their termination points.
2. Restart the cash dispenser. Reset the dispenser and try to complete a test dispense.
3. If the error code is reported again, replace the CMC module. Otherwise, put the cash dispenser into service.

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308

Error code 308
Description Illegal command or command sequence
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error occurs when the logical sequence of the commands sent to the dispenser is not the one expected by the system. Examples of this are two move commands sent one after another or a deliver command that is sent without a previous move command.
1. Inspect all communication cables to make sure they are not damaged. Make sure all cables are properly connected.
2. Reset the dispenser and try to send the command that caused the error code.
3. If the error code is reported again, replace the CMC module.

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309

Error code 309
Description Jam in Note Qualifier
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated when the note transport sensor does not detect a note that was detected by the note qualifier. This may be due to jammed documents in the transport path between the note qualifier and the note diverter. This error code will place the cash dispenser “out of service”.
1. Inspect the documents in each cassette to insure they are in fit condition. Make sure that note qualifier and the note transport modules are mechanically aligned. Play close attention to the gears where the Note Qualifier and Note Transport meet.
2. Open all access panels and inspect for jammed documents in note path between the note qualifier and note transport. Remove the jammed documents as needed.
3. Inspect the note qualifier and note transport for broken components (belts, gears, cables, or sensors). 4. Inspect the note diverter for proper operation and damage.
5. Replace the note qualifier or note transport if the problem persists.

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310

Error code 310
Description Cassette not properly installed.
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code occurs when documents are requested from a cassette that is not present or is not open. This error code will place the cash dispenser in an “out of service” condition.
1. Verify the physical presence of each cassette. If present, “unlock” and remove each cassette from its feed channel. Put the cassettes back into its feed channel. Lock the cassettes.
2. Clear the error and perform a test dispense. If the error is repeated, proceed to the next paragraph. If the error does not show again put the cash dispenser back into service.
3. Verify that the identity of each cassette can be read through read cassette ID function. Cassettes with no identity must be injected with a new cassette ID.
4. If a cassette cannot be injected with a new ID, verify that the cable between the top feed channel and the CMC is in good condition and connected at both ends.
5. Try to inject an ID into another cassette. If the inject cassette ID function works on a different cassette. Then the original cassette is faulty. If the inject cassette ID function fails on a different cassette the CMC is defective.

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311

Error code 311
Description Config record size invalid
Applies to:
Recommended action

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312

Error code 312
Description No notes retracted
Applies to: 9640, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code appears after the retract command is issued. This is a warning code only no action is required.

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313

Error code 313
Description Cassette hopper map invalid
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code occurs when one cassette has no cassette ID, or it has an ID that is incompatible with this cash dispenser.
1. Using inject cassette ID, send a new cassette ID to any cassette that is suspected until you have verified the ID of all cassettes
2. If one or more cassette can not have an ID resent, that cassette is suspect.

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314

Error code 314
Description Dispenser offline — cannot resolve dispense count
Applies to:
Recommended action

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315

Error code 315
Description Reject vault not properly installed
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated when the reject vault is not present or not properly installed. Attempting to operate the cash dispenser without the reject vault will normally cause it to go to an “out of service” condition.
1. Make sure the reject vault is installed correctly.
Note: a common mistake with the NMD 50 is to tuck the green handle under the reject vault. This handle should just dangle.
2. Inspect the reject vault present sensor visually for proper operation.
3. Use the cash dispenser diagnostic functions to check the electrical operation of the sensor.
4. If the sensor is properly connected and operating correctly the CMC module may be defective. If the sensor is not operating normally, replace the note transport module.

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316

Error code 316
Description Delivery failure.
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated by the system when the bundle carrier unit fails to move the note from the home position to the delivery throat.
1. Inspect the transport path for damage.
2. Inspect the bundle carriage unit for proper alignment in the transport path.
3. Inspect the bundle carriage power connection at the CMC or Note Stacker Controller.
4. Reset the error code and utilize the dispenser diagnostic purge and test dispense functions to verify operation.

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317

Error code 317
Description Reject failure
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action A reject command/movement failed. This may be a single or bundle reject failure. The bundle carriage unit failed to move from the home position to the reject position, back to the home position.
1. Inspect the note diverter for single reject failures.
2. Inspect the bundle carriage unit for bundle failures.
3. Inspect the transport path for damage.
4. Inspect the bundle carriage unit for proper alignment in the transport path.
5. Inspect the reject cassette. Consider replacing the reject vault
6. Inspect the bundle carriage power connection at the CMC or Note Stacker Controller.
7. Reset the error code and utilize the dispenser diagnostic purge and test dispense functions to verify operation.
8. This can be an electrical or mechanical failure, including the reject vault, the stacker unit, the note stacker controller or the CMC.

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318

Error code 318
Description Too many notes requested
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code occurs while running the dispenser on the NMD test software and when too many notes are requested during a dispense command. The maximum number of notes that can be dispensed from the dispenser during a transaction is defaulted to fifty. Retry the test operation and request fifty or fewer notes.

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319

Error code 319
Description Jam in note transport
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated when a document from a note feeder fails to reach the note qualifier with in a specified time. This failure may be caused by a blockage in the transport path between the note feeder and the note qualifier, or if a document passes through the note qualifier unseen. This error code will cause the cash dispenser to go “out of service”.
1. Check the cassettes. Make sure they are not overfilled. Make sure the documents are fit condition.
2. Open all access panels and remove any jammed documents from the transport path. Inspect the note feeders and note qualifier for damage.
3. Restart the cash dispenser. Reset the error. Complete several test dispenses. If the test dispenses are normal and the error does not show again, the cash dispenser may be returned to service. If the error recurs, change the note feeder for the affected channel.

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320

Error code 320
Description Reject cassette almost full
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated when the number of reject events exceeds 37 events. Error code 320 will not put the cash dispenser “out of service”. It is not displayed directly to the operator or customer. The error code will be sent to the Triton Connect host if Triton Connect feature is enabled. It will also be stored as part of the transaction data in the electronic journal.
1. The reject vault should be emptied as soon as possible in order to avoid an “out of service” condition that occurs when the number of reject events reaches 50. The reject event counter can be reset by removing the reject vault from the dispenser and then putting it back into the dispenser while power is applied to the dispenser.

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321

Error code 321
Description Cassette data corrupted
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated when there is a checksum error in data stored in the note cassette.
1. Program the cassette by injecting a new cassette ID into the cassette. If injecting a new cassette ID into the cassette does not correct the problem, replace the cassette.

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322

Error code 322
Description Main motor failure
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action Error code 322 is generated when the main motor fails to reach normal speed with in a specified time, or if there are several pulses missing from the transport clock wheel (timing wheel) in one transaction. This error code causes an “Out of Service” condition.
1. Open all access panels and remove any jammed documents from the transport path. Verify the documents are fit for dispensing. Inspect the note qualifier for any damage (broken belts, broken gears, disconnected or damaged cables, broken timing wheel or timing wheel sensor not locked into place etc.). Make sure all access panels are closed.
2. Restart the cash dispenser and reset the error. Complete several test dispenses. If cash dispenser operates normally when performing the test dispense function, put the cash dispenser in service.
3. If the error code repeats, verify the power supply output voltages are within expected values. Replace the power supply if necessary.
4. If the power supply if operating normally, replace the note qualifier to correct the problem.

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323

Error code 323
Description Dispenser offline — Dispense count check error
Applies to: 9840, 9850
Recommended action

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324

Error code 324
Description Reserved for warning status
Applies to:
Recommended action

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325

Error code 325
Description Note qualifier faulty
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action Error code 325 is generated when the double detect sensors in the note qualifier can not be calibrated, or when the gain value cannot be adjusted when learning a new documents.
1. Verify that the cable that connects the double detect module to the CMC module is undamaged and connected at both ends.
2. Make sure the access panel on the bottom of the note qualifier is closed and locked in position.
3. Carefully remove the double detect module from the note qualifier. Use clean compressed air to remove any dust or dirt from the sensor lenses. Carefully install the double detect module into the note qualifier. Make sure all connections between the double detect module and the CMC are seated properly. 4. If at any time during the following checks, the ”faulty note qualifier” error code recurs. It will be necessary to replace the note qualifier.
5. Restart the cash dispenser. Reset the error the error code. If it clears, initiate the learn note thickness operation. Perform a test dispense. If cash dispenser operates normally, it will pick from seven to fifteen notes from each cassette to calibrate the double detect to the document in each of the cassettes. Then it will complete the test dispense function. Reference your service manual for definitions of a normal return code for this test dispense.
6. If the operation is normal, you may put the cash dispenser in service. If these check are not properly completed replace the note qualifier.

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326

Error code 326
Description Note feed sensor failure
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated when there is a sensor error in one or more of the note feeders or when there is a document jammed in the note feeder exit sensor.
1. Make sure there are no documents jammed at any of note feeder exit sensors.
2. Check the calibration value for the pressure, empty, and exit sensors. If any sensor is out of its calibration limits, clean all of the sensors and attempt to do a transaction.
3. If error code reoccurs, replace the note feeder module.

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327

Error code 327
Description Shutter failure
Applies to: 9640, RL5000 (NMD), FT5000, 9840
Recommended action This error code is generated if the system fails to operate the shutter when required.
1. Reset the system. If the response to the reset command indicates successful execution, operation and be resumed.
2. If the problem persists, it may be necessary to replace the external shutter assembly, the shutter sensor board (if present), shutter cable, or the CMC module.

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328

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329

Error code 329
Description Notes in delivery throat
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action An attempt to feed or dispense documents has been made when there is a note in the note transport throat.
1. Remove any documents blocking the throat opening. Make sure the diverter is not jammed. Inspect the note transport for damage and verify that all connectors are plugged into their respective receptacles. 2. Use the reject channel error code function to verify the operation of the sensors on the note transport module. Clean the sensors in the note transport a needed.
3. Restart the cash dispenser. Reset the error code. Perform the test dispense function several times (two or three). Complete a live transaction. If the error does not show again put the cash dispenser into service.
4. If the error code returns, and a jam is not the cause, replace the note transport module.

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330

Error code 330
Description Communication timeout
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error is reported when the transmission of each one of the characters in the command string is not completed within the time restriction imposed by the electrical interface.
1. Inspect all cables for damage. Verify that the both ends of each cable are securely connected to its termination points. This problem may be caused by incompatibilities between terminal software and dispensing mechanism software.
2. Check with Triton Systems Technical Support for known software incompatibilities.

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331

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332

Error code 332
Description Cassettes may have been changed
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated when a movement command is sent before read cassette ID command after the cassettes, including the reject vault are removed. This is error code will set an “out of service” condition.
1. Verify that each cassette is placed in a feed channel and the cassettes are locked. Complete the test receipt printer function to determine which if any of the cassettes are not responding. If a cassette is not responding it may be necessary to inject a new identity into the cassette by completing the inject new cassette ID command.
2. A defective cassette may also cause this problem.

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333

Error code 333
Description Reject vault full
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is produced when the single reject event counter exceeds 50 reject events or the bundle reject event counter exceeds 250 notes. This error code will cause an “out of service” condition.
1. Remove all documents from the reject vault. To clear the error code, the reject vault must be removed and inserted with the power on. This will reset the reject event counters.

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334

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335

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336

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337

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338

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339

Error code 339
Description Error in throat
Applies to: 9650, 9750, RL5000 (NMD), 9850
Recommended action This error code is reported by the dispensing mechanism when a document is jammed in the throat sensor during a live dispenses or when a reset is performed.
1. Make sure all cables between the note transport and the other units are undamaged and securely seated at their termination point.
2. Check the operation of all sensors in the note transport module. Inspect the diverter area to make sure that it is not blocked and that it moves freely. Make sure that the access panels before and after the diverter are closed and secured in place. Remove any documents from the tote transport.
3. Restart the cash dispenser. Reset the error code. Perform a live transaction. If the cash dispenser operates normally put it back in service.
4. If the error code persists, replace the note transport module.

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340

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341

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342

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343

Error code 343
Description Sensor error or sensor covered
Applies to: 8100, 9100, 9640, 9650, 9705, 9750, RL5000 (TDM), RL5000 (NMD), FT5000, 9840, 9850
Recommended action With an NMD, this error is produced when a sensor in note transport module is not working correctly during an internal self-test preceding the movement commands.
1. Inspect all cables for damage. Make sure that all cables are securely fastened to their termination points.
2. Open the access panels on the note transport and remove any documents that may be in the transport path. Access the error code command to determine if any sensors in the reject channel are dirty of defective. Clean the dirty sensor, or replace the note transport as needed.
3. Restart the cash dispenser. Reset the error. Perform a live transaction. If the cash dispenser operates normally put it in service.
4. If the problem persists, replace the note transport module.
With a TDM dispenser, this error is produced when a Width Sensor can not be calibrated.
1. Run a dispenser status report (Click Counts) and reference the Width Sensor X Voltage Y (Note X= sensor 0, 1 or 2 in “Y”s feed channel. Y = the feed channel. A= feed channel 1, B = feed channel 2. C= feed channel 3 and D = feed channel 4). Cross reference the click counter section in your service manual to determine what click counts correspond to each feed channel and what sensor.
2. A clean, calibrated sensor will read just below 5.000vdc. A sensor that is hard to calibrate will read closer to 2.000vdc. As an example, 4.867 would be a good sensor. 1.985 would be a suspect sensor.
3. Inspect and clean any suspect sensors with clean compressed air
4. Restart the cash dispenser. Reset the error. Perform test dispenses. If the cash dispenser operates normally put it in service.

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344

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345

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346

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347

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348

Error code 348
Description Dispenser internal error.
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is reported when an internal error occurs in the dispenser. The most likely cause is internal communication problems within the dispenser.
1. Inspect all cables for possible damage. Ensure that each cable is securely fastened to its termination point.
2. Restart the cash dispenser. Reset the error. If the response to the RESET command indicates a successful execution, put the cash dispenser back in service.
3. If the error code is reported again, it may be necessary to replace the CMC or one of the note feeder controllers.

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349

Error code 349
Description Cassette lock faulty
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated when the LIFTS UP command fails to open a note cassette to the operating position.
1. Verify that the currency is properly installed in the cassette. If necessary, reload the currency in the cassette.
2. If the problem remains after reloading the cassette, replace the cassette, the denomination extension, or the note feeder controller associated with the cassette causing the problem.

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350

Error code 350
Description Jam in note stacker
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This status may be generated:
A) When a note is jammed in the note stacker,
B) When the note stacker is not turning,
C) Or when the bundle carriage unit cannot move.
1. Inspect for and clear any jammed notes that are found in the note stacker. Clean all sensors as needed.
2. Reset the error. If the error persists, it may be necessary to replace the note stacker or the CMC module.

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351

Error code 351
Description Module needs service
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code is generated by the dispensing mechanism when the calibration value for at least one of the sensors in any of the note feeders has exceeded the upper limits of its calibration range.
1. Use the diagnostic functions or NMD test software to determine if a note feeder has a faulty or dirty sensor.
2. Remove each note feeder module from the dispensing mechanism and clean their associated empty, pressure and exit sensors with clean compressed air.
3. Install the note feeders and recheck their operation to determine if the error code has been cleared. If the error code has been cleared, the cash dispenser can be put back in service. If the error code is repeated, replace the note feeder or note feeder controller for the affected feed channel.

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352

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353

Error code 353
Description No message to resend
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code may indicate a power loss/firmware restart has occurred at the dispenser controller and no information could be retrieved.
1. Restart the cash dispenser. Reset the error. Perform several test dispenses.
2. If the cash dispenser operates normally while performing a test dispense, put it back into service.
3. If the error code recurs, there may be a problem with the CMC module.

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354

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355

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356

Error code 356
Description Error in note transport
Applies to: 9640, 9650, 9750, RL5000 (NMD), FT5000, 9840, 9850
Recommended action This error code will be generated when the following conditions occur:
A) When the note is stuck in the note transport sensor.
B) When the note is stuck in between the note transport sensor and the throat.
1. Inspect the note transport sensor for blockage. If the sensor is blocked, remove the blockage. Clean the sensors if needed.
2. Restart the cash dispenser. Reset the error. If the error code continues, replace the note transport module. Otherwise, put the cash dispenser into service.

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357

Error code 357
Description Dispenser data size error
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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358

Error code 358
Description Dispenser device read error
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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359

Error code 359
Description Dispenser device record error
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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360

Error code 360
Description Dispenser invalid return ID
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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361

Error code 361
Description Dispenser sequence error
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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362

Error code 362
Description Dispenser device write error
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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363

Error code 363
Description Dispenser device not found
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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364

Error code 364
Description Dispenser device offline
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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365

Error code 365
Description Dispenser BCC error
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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366

Error code 366
Description Dispenser cassettes disabled
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Access management functions and enable cassettes. Make sure that the cassettes are physically removes and inserted into each bin before clearing the error

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367

Error code 367
Description Dispenser communication error.
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Check the dispenser data and power cable connections. Restart the operating system. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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368

Error code 368
Description Dispenser cannot dispense the request
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Requested amount may exceed the dispensers one time limit. Enter a smaller value. If error persists, it may be necessary to replace the dispenser mechanism.

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369

Error code 369
Description Dispenser device reset
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Check data and power connections to the dispenser device. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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370

Error code 370
Description Dispenser — EOT error
Applies to: RL5000 (SDD), 9800
Recommended action Check data and power connections to the dispenser device. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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371

Error code 371
Description Dispenser com error header-trailer
Applies to: RL5000 (SDD), 9800
Recommended action Check data and power connections to the dispenser device. Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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372

Error code 372
Description Dispenser item value error
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Clear terminal error code and retry previous request. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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373

Error code 373
Description Dispenser machine not opened
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Access the management functions menu and lock all cassettes. Verify that all cassettes used are in service.

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374

Error code 374
Description Dispenser rejected check
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Clear terminal error code. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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375

Error code 375
Description Dispenser invalid request
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Clear terminal error code and retry previous request. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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376

Error code 376
Description Dispenser multiple device error
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart operating system. Clear terminal error code and retry previous request. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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377

Error code 377
Description Dispenser device error
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart operating system. Clear terminal error code and retry previous request. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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378

Error code 378
Description Dispenser cassette low
Applies to:
Recommended action

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379

Error code 379
Description Dispenser unknown error code
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart operating system. Clear terminal error code and retry previous request. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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380

Error code 380
Description Dispenser setup incomplete
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Check and verify that all dispenser configuration have been entered into the terminal parameters.

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381

Error code 381
Description Dispenser cassette invalid
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action See error code 321

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382

Error code 382
Description Dispenser cassettes disabled (ALL)
Applies to: 8100, 9100, 9640, 9650, 9750, RL5000 (TDM), RL5000 (NMD), FT5000, 9840, 9850
Recommended action The error indicates that all cassettes were taken out of service. Cassettes are take out of service for two reasons:
A) Feed failure or empty. See Error Code 101, 302 or 306
B) Excessive rejects. See Error Code 48
1. Once the cause has been resolved, place desired cassettes into service and reset the error.

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383

Error code 383
Description Dispense cassettes low (ALL)
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action All cassettes have reached low cash level. Reload cassettes. Clear terminal error code.

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384

Error code 384
Description Dispenser cassettes empty (ALL)
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action All cassettes report no notes. Replenish cassettes. Clear terminal error code.

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385

Error code 385
Description Dispenser offline, no reject vault and no hoppers
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Verify that the dispenser mechanism has data and power cable connected. Verify power is applied to the dispenser

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386

Error code 386
Description Dispenser offline — no hoppers
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action The hoppers are not detected. Check the computer area network connectors in the dispenser. Restart operating system. Clear terminal error code. If error persists, replace the dispenser mechanism.

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387

Error code 387
Description Dispenser offline — error-validating configuration
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Dispenser failed to identify the dispenser type installed.
1. Verify all connectors to the dispenser mechanism.
2. Restart operating system. Clear terminal error code.
3. If error persists, replace the dispenser mechanism or the CMC of an NMD dispenser

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388

Error code 388
Description Dispenser offline — NMD require Reject Vault and at least one cassette
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Verify that the Reject Vault and one cassette are present in the dispenser mechanism. Clear terminal error code. If error persists, replace the dispenser mechanism

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389

Error code 389
Description Dispenser offline. Detected offline error check op state
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Verify the error code lights on the dispenser are operating in proper sequence. Use the NMD test software (available to Triton Certified Service Technicians) and verify the operational error code of the dispenser.

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390

Error code 390
Description Dispenser offline — storing configuration
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Restart the operating system. Verify the error code lights on the dispenser are operating in proper sequence. Use the NMD test software (avail able to Triton Certified Service Technicians) and verify the operational error code of the dispenser.

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391

Error code 391
Description Dispenser sensor failure 2
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Access the management function diagnostics menus to verify the operational error code of dispenser mechanism sensors. Clean sensors as needed. Replace dispenser components or dispenser if the error persists.

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392

Error code 392
Description Error in last dispense
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action Check operational error code of dispenser. This problem may be resolved by replacing the CMC board or by replacing the dispenser mechanism.

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393

Error code 393
Description Error in double detect 2
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action

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394

Error code 394
Description Purge failed upon power-up
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action

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395

Error code 395
Description Multiple cassette of the same type
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action NMD dispenser allows for only one of each cassette ID to be installed. Verify each cassette ID. Replace cassette or Inject New Cassette ID.

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396

Error code 396
Description Dispenser offline – found no reject bin
Applies to: RL5000 (NMD), FT5000, 9840, 9850
Recommended action

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500

Error code 500
Description SPED Read Error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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501

Error code 501
Description SPED invalid return record
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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502

Error code 502
Description SPED read type error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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503

Error code 503
Description SPED invalid command
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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504

Error code 504
Description SPED invalid return ID
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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505

Error code 505
Description SPED device busy
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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506

Error code 506
Description SPED invalid request
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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507

Error code 507
Description SPED sequence error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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508

Error code 508
Description SPED LRC error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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509

Error code 509
Description SPED no data
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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510

Error code 510
Description SPED invalid message ID
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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511

Error code 511
Description SPED Data overflow
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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512

Error code 512
Description SPED device idle
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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513

Error code 513
Description SPED device offline
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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514

Error code 514
Description SPED device bit stuck
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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515

Error code 515
Description SPED device attention stuck
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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516

Error code 516
Description SPED device no attention
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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517

Error code 517
Description SPED device timeout
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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518

Error code 518
Description SPED command sequence error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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519

Error code 519
Description SPED invalid command data
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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520

Error code 520
Description SPED device reset
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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521

Error code 521
Description SPED clear key
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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522

Error code 522
Description EJ error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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523

Error code 523
Description EJ data size error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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524

Error code 524
Description EJ bad command
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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525

Error code 525
Description EJ invalid ID
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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526

Error code 526
Description EJ device busy
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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527

Error code 527
Description EJ invalid request
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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528

Error code 528
Description EJ sequence error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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529

Error code 529
Description EJ device offline
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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530

Error code 530
Description EJ EXT error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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531

Error code 531
Description EJ SOH error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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532

Error code 532
Description EJ STX error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. I the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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533

Error code 533
Description EJ BCC error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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534

Error code 534
Description EJ device reset
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Restart operating system. If the problem persists, it may be necessary to replace the ATM main board assembly on Xscale systems, or the PC assembly or hard drive on the xp or 9800 systems..

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535

Error code 535
Description Card Reader — Data size error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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536

Error code 536
Description Card Reader — Device read error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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537

Error code 537
Description Card Reader — Invalid Record
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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538

Error code 538
Description Card Reader — Reader type error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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539

Error code 539
Description Card Reader — Invalid track
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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540

Error code 540
Description Card Reader — Invalid message
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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541

Error code 541
Description Card Reader — Com error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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542

Error code 542
Description Card Reader — Device busy
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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543

Error code 543
Description Card Reader — Sequence error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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544

Error code 544
Description Card Reader — Invalid request
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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545

Error code 545
Description Card Reader — LRC error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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546

Error code 546
Description Card Reader — No data
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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547

Error code 547
Description Card Reader — Start sentinel not found
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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548

Error code 548
Description Card Reader — End sentinel not found
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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549

Error code 549
Description Card Reader — Parity error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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550

Error code 550
Description Card Reader — Card not removed
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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551

Error code 551
Description Card Reader — Card removed to slow
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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552

Error code 552
Description Card Reader — Device received invalid request
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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553

Error code 553
Description Card Reader — device offline
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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554

Error code 554
Description Card Reader — device reset
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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555

Error code 555
Description Card Reader — System timeout
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cabling. Inspect card reader for foreign objects. Clean the card reader with an approved cleaning device. Clear the terminal error code. Reboot the ATM. If error persists, replace the card reader.

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556

Error code 556
Description System timeout
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action An operating system timeout has occurred. Check operation of the power supply. Restart ATM. Clear the error. If error persists, it may be necessary to reload the operating system software or replace the ATM main board assembly.

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557

Error code 557
Description System device reset
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action An operating system timeout has occurred. Check operation of the power supply. Restart ATM. Clear the error. If error persists, it may be necessary to reload the operating system software or replace the ATM main board assembly.

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558

Error code 558
Description System sync error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action An operating system timeout has occurred. Check operation of the power supply. Restart ATM. Clear the error. If error persists, it may be necessary to reload the operating system software or replace the ATM main board assembly.

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559

Error code 559
Description System error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action An operating system timeout has occurred. Check operation of the power supply. Restart ATM. Clear the error. If error persists, it may be necessary to reload the operating system software or replace the ATM main board assembly.

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560

Error code 560
Description Unknown device error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action An operating system timeout has occurred. Check operation of the power supply. Restart ATM. Clear the error. If error persists, it may be necessary to reload the operating system software or replace the ATM main board assembly.

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561

Error code 561
Description Software error
Applies to:
Recommended action

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562

Error code 562
Description SPED error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from Main Board assembly to the SPED module for damage. Make sure that cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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563

Error code 563
Description Low Memory
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action

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564

Error code 564
Description Unable to access external memory device
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action

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565

Error code 565
Description Cabinet door open
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Close the control panel door. Reset error code. If error persists, verify the operation of cabinet door switch. Replace as needed.

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566

Error code 566
Description Vault door open
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Close vault door. Reset error code. If error persists, check the operation of the vault door switch. Replace as needed

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567

Error code 567
Description Security module not found
Applies to: RL5000 (SDD), RL5000 (NMD), FT5000, 9800, 9840, 9850
Recommended action See Error Code 568

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568

Error code 568
Description Security module com failed
Applies to: RL5000 (SDD), RL5000 (NMD), FT5000, 9800, 9840, 9850
Recommended action This error indicates that the communications from the security module to the main board is not operational.
1. Inspect cable from security module to the docking board for damage. Make sure that the cable is connected at both ends.
2. Restart ATM. Clear the error. If error persists, suspect the security module, cable from the security module to the docking board, the docking board and the main board.

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569

Error code 569
Description Security module attached dev com failed
Applies to: RL5000 (SDD), RL5000 (NMD), FT5000, 9800, 9840, 9850
Recommended action This error indicates that the communications from the security module to the dispenser is not operational.
1. Inspect cable from security module to the dispenser for damage. Make sure that the cable is connected at both ends. 2. Inspect the dispenser (Follow steps for Error Code 130).
3. Restart ATM. Clear the error. If error persists, suspect the security module, cable from the security module to the dispenser, the dispenser, power to the dispenser.

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570

Error code 570
Description Security module dev port setup
Applies to: RL5000 (SDD), RL5000 (NMD), FT5000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the security module for damage. Make sure that the cable is connected at both ends. Restart ATM. Clear the error. If error persists, replace the security module.

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571

Error code 571
Description Invalid default transaction
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action TBD

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572

Error code 572
Description SPED key from pad cmd aborted by user
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from docking board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Restart ATM. Clear the error. If error persists, it may be necessary to replace the main board, the docking board, the SPED module or related cabling.

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573

Error code 573
Description SPED keys from pad cmd verify failed
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from docking board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Restart ATM. Clear the error. If error persists, it may be necessary to replace the main board, the docking board, the SPED module or related cabling.

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574

Error code 574
Description SNA comms error
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action To be determined

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575

Error code 575
Description Timeout waiting to send command to dispenser
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect the serial communication cables from the main board assembly to the dispenser for damage. Make sure that each end of the cable is connected securely. Replace the cable if it appear damaged. Check the power supply for the proper DC operating voltages and that they are applied to the dispenser mechanism. Possible defective components include main board assembly, the docking board, the serial communications cables, the DC power cables, the power supply, and the dispenser mechanism.

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576

Error code 576
Description Timeout waiting to receive response from dispenser
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect the serial communication cables from the main board assembly to the dispenser for damage. Make sure that each end of the cable is connected securely. Replace the cable if it appear damaged. Check the power supply for the proper DC operating voltages and that they are applied to the dispenser mechanism. Possible defective components include main board assembly, the docking board, the serial communications cables, the DC power cables, the power supply, and the dispenser mechanism.

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577

Error code 577
Description Card reader disabled
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cable. Inspect the card reader for foreign objects. Replace the cable or clean the card reader as needed. Clear the error. Restart the ATM. If the error persists, replace the card reader.

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578

Error code 578
Description Card reader present timeout
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect card reader cable. Inspect the card reader for foreign objects. Replace the cable or clean the card reader as needed. Clear the error. Restart the ATM. If the error persists, replace the card reader.

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579

Error code 579
Description SPED — Enable keypad command failed
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from docking assembly to the SPED Module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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580

Error code 580
Description SPED — Disable keypad command failed
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from docking assembly to the SPED Module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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581

Error code 581
Description SPED — Enable key from pad module failed
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from docking assembly to the SPED Module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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582

Error code 582
Description SPED — Disable key from pad module
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from docking assembly to the SPED Module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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583

Error code 583
Description SPED — Enable PIN entry mode failed
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from docking assembly to the SPED Module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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584

Error code 584
Description SPED — Disable PIN entry mode failed
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from docking assembly to the SPED Module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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585

Error code 585
Description SPED — Enable JETCO PIN entry mode failed
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from docking assembly to the SPED Module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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586

Error code 586
Description SPED — Enable JETCO PIN entry mode failed
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from docking assembly to the SPED Module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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587

Error code 587
Description NMD 50 required Cassette in TOP hopper
Applies to:
Recommended action

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588

Error code 588
Description ERR PRESENTER OFFLINE
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify that a cable from the docking board to the presenter controller board is securely connected at both ends. If the cable appears undamaged, and it is securely connected at the docking board and the presenter controller board, replace the presenter assembly. If replacing the presenter does not clear the error, other possible causes of this problem may be the main board assembly or the docking board.

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589

Error code 589
Description ERR PRESENTER MOTOR STALLED
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect the gears assembly on the presenter for possible damage. Replace the presenter if gear damage is apparent. Open printer and inspect the presenter paper path for jammed paper. Remove any jammed paper or other debris.

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590

Error code 590
Description ERR PRESENTER EXIT JAM
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Open printer and inspect the presenter paper path for jammed paper. Remove any jammed paper or other debris. Restart the cash dispenser. If the error persist, replace the presenter module.

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591

Error code 591
Description ERR PRESENTER PAPER NOT DETECTED
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Open the printer and verify that the paper is not jamming in the printer between the printer output and the input to the cutter. Clear all debris from the printer path. Restart the ATM. If the paper continues to jam, it may be necessary to replace the cutter or printer. If replacing the printer of cutter does not clear the error replace the presenter module.

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592

Error code 592
Description ERR SPED DEVICE REPORTED FAILED
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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593

Error code 593
Description ERR SPED IN USE
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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594

Error code 594
Description ERR SPED DEVICE REPORTED COMM ERROR
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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595

Error code 595
Description ERR SPED RETURNE INVALID AMOUNT OF DATA
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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596

Error code 596
Description ERR SPED INVALID SPED TYPE
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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597

Error code 597
Description ERR SPED INVALID SPED COMMS PROTOCOL
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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598

Error code 598
Description ERR_SPED_INVALID_DEVICE_CLASS
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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599

Error code 599
Description ERR SPED REPORTED UNRECOGNIZED COMMAND
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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600

Error code 600
Description ERR SPED REPORTED BLOCK DOES NOT EXIST
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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601

Error code 601
Description ERR SPED REPORTED INVALID ENCRYPT MODE
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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602

Error code 602
Description ERR SPED REPORTED UNSUPPORTED CLEAR OPTION
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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603

Error code 603
Description ERR SPED REPORTED TAMPER PRESENT
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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604

Error code 604
Description ERR SPED REPORTED INVALID KEY INDEX
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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605

Error code 605
Description ERR SPED REPORTED PARENT KEY NOT LOADED
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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606

Error code 606
Description ERR SPED REPORTED WRONG DATA LENGTH
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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607

Error code 607
Description ERR SPED REPORTED PIN RETRY TOO SOON
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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608

Error code 608
Description ERR SPED SELFTEST CRC FAILED
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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609

Error code 609
Description ERR SPED SELFTEST CRYPTOGRAPHIC ERROR
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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610

Error code 610
Description ERR SPED SELFTEST BATTERY LOW STATUS
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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611

Error code 611
Description ERR SPED SELFTEST SERIAL NUMBER ERROR
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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612

Error code 612
Description ERR SPED TAMPER STATUS COLD
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Verify all SPED connections. Restart the operating system. Clear any errors conditions. Inspect the battery for a voltage reading of greater than 2.8 VDC. Replace SPED battery is below 2.8 VDC. Replace SPED module if error persists.

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613

Error code 613
Description ERR SPED TAMPER STATUS FRONT
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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614

Error code 614
Description ERR_SPED_TAMPER_STATUS_BACK
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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615

Error code 615
Description ERR SPED TAMPER STATUS GRID
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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616

Error code 616
Description ERR SPED TAMPER STATUS VOLTAGE
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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617

Error code 617
Description ERR SPED SERIAL NUMBER CHANGE
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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618

Error code 618
Description SPED serial number change
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from main board assembly to the SPED module for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If error persists, replace the SPED module.

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619

Error code 619
Description NMD 100 shutter failed after reset
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action Inspect cable from Dispenser CMC assembly to the Shutter Assembly for damage. Make sure that the cable is connected at both ends. Verify that the DC operating voltages are correct. Restart ATM. Clear the error. If the Error persists consider replacing the cable between the Dispenser CMC Board and The Shutter Assembly, the Shutter Assembly PCB, the Shutter Assembly or the Dispenser CMC Assembly.

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620

Error code 620
Description NMD 100 shutter OK after reset
Applies to: RL5000 (SDD), RL5000 (TDM) RL5000 (NMD), FT5000, RT2000, 9800, 9840, 9850
Recommended action To be determined

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