Atmosphere error code 2162 0002

Bug Report [ If any section does not apply, replace its contents with "N/A". ] [ Lines between [ ] (square brackets) should be removed before posting. ] [ * ] [ Note: If the bug or crash ...

Bug Report

[ If any section does not apply, replace its contents with «N/A». ]

[ Lines between [ ] (square brackets) should be removed before posting. ]

[ * ]

[ Note: If the bug or crash you encountered is related to; ]

[ — software used to make «backups», ]

[ — software explicitly distributed for piracy, etc ]

[ then contributors will not provide support for your issue and your issue will be closed. ]

What’s the issue you encountered?

[ Describe the issue in detail and what you were doing beforehand. ]
[ Did you make any changes related to Atmosphère itself? ]
[ If so, make sure to include details relating to what exactly you changed. ]

How can the issue be reproduced?

[ * ]

[ Include a detailed step by step process for recreating your issue. ]

Crash Report

[ Crash reports can be found under /atmosphere/crash_reports. ]
[ If your issue caused Atmosphère to crash, include the crash report(s) by creating a gist and pasting the link here. ]
https://gist.github.com/EnriqueJuarez918/8e9d03fade9a5ebb523292c3292067de
[ If you don’t include a crash report in instances of crash related issues, we will ask you one to provide one. ]

System Firmware Version

9.1.0
[ Replace X’s with system firmware version at time of crash. ]

[ You can find your firmware version in the Settings -> System, under «System Update». ]

[ If it says «Update Pending», you can clear the pending update by rebooting to Maintenance Mode. ]

Environment?

  • What bootloader (fusèe, hekate, etc) was Atmosphère launched by: Fusee
  • Official release or unofficial build: official build
    • [ Official release version x.x.x (or) unofficial build ]
    • [ If using an unofficial build, include details on where/how you acquired the build. ]
      • [ Ex: Self-compilation ]
      • [ Ex: Kosmos’ distribution of Atmosphère ]
  • Do you have additional kips or sysmodules you’re loading: no
  • Homebrew software installed: [ * ] atmosphere

Additional context?

  • Additional info about your environment:
  • [ Any other information relevant to your issue. ]

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Atmosphere Error Code: 2162-0002 (0x4a2)


  • Thread starter

    Gandalf2000


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    Dec 26, 2021


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  • #1

261352309_953261598907135_6500040590635689214_n.png

I can’t boot up atmosphere at all. Getting this error screen.

Background: I installed Metroid Dread and it would not load. I expect I needed to update the OS but left it and later on, the deep menu messed up (only loading instead of showing game titles and images). So I did a reboot and started getting this error.

I think the is a menu problem but I don’t know how to fix it as I only have access to the Hekete menu. I have tried a clean install of HATs by sthetix…also tried updated everything basically. At this point it has been a few weeks and I can’t use my switch at all, I could really use any solution that will get me up and running again, even if I lose save game data.

NOTE: This is not a theme issue. I have never installed themes and have no /atmosphere/contents/0100000000001000 folder on my switch.

I am willing to format and start over but I have never done that. Should I do a fresh backup of eMMC/NAND? Can I backup save game data?

Thank you!

  • #2

View attachment 291341

I can’t boot up atmosphere at all. Getting this error screen.

Background: I installed Metroid Dread and it would not load. I expect I needed to update the OS but left it and later on, the deep menu messed up (only loading instead of showing game titles and images). So I did a reboot and started getting this error.

I think the is a menu problem but I don’t know how to fix it as I only have access to the Hekete menu. I have tried a clean install of HATs by sthetix…also tried updated everything basically. At this point it has been a few weeks and I can’t use my switch at all, I could really use any solution that will get me up and running again, even if I lose save game data.

NOTE: This is not a theme issue. I have never installed themes and have no /atmosphere/contents/0100000000001000 folder on my switch.

I am willing to format and start over but I have never done that. Should I do a fresh backup of eMMC/NAND? Can I backup save game data?

Thank you!

Atmosphere is outdated as well as fw and that error is a theme data error

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  • #3

Atmosphere is outdated as well as fw and that error is a theme data error

I’ve tried the latest atmosphere and it didn’t help. I can’t update firmware since the thing won’t boot. And if it is a theme error, perhaps you can offer any kind of solution to fixing it?

  • #4

I’ve tried the latest atmosphere and it didn’t help. I can’t update firmware since the thing won’t boot. And if it is a theme error, perhaps you can offer any kind of solution to fixing it?

Yes u can update fw as atmosphere v1.2.5 supports it

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  • #5

Yes u can update fw as atmosphere v1.2.5 supports it

How do I update my firmware if I can’t boot my switch? Can’t get to homebrew?

  • #6

How do I update my firmware if I can’t boot my switch? Can’t get to homebrew?

Boot it normally then go to settings and update

  • #7

How do I update my firmware if I can’t boot my switch? Can’t get to homebrew?

Delete the atmosphere folder from your SD card, redownload the latest versions of Atmosphere and fusee.bin, put Atmosphere onto your SD card (overwriting anything it wants to), and boot the system using fusee.bin. What happens?

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  • #8

Delete the atmosphere folder from your SD card, redownload the latest versions of Atmosphere and fusee.bin, put Atmosphere onto your SD card (overwriting anything it wants to), and boot the system using fusee.bin. What happens?

I have done that and get the same error.

  • #9

I have done that and get the same error.

Please post a screenshot of the new error screen.

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  • #10

Please post a screenshot of the new error screen.

Okay. Do you also suggest that I should update the OS in regular boot Sysnand?

  • #11

Okay. Do you also suggest that I should update the OS in regular boot Sysnand?

Perhaps, but let’s see the error screen first.

  • #13

Did you completely delete the atmosphere folder when I previously suggested it?

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  • #14

Did you completely delete the atmosphere folder when I previously suggested

Did you completely delete the atmosphere folder when I previously suggested it?

I didn’t just now because I completely deleted it last time I updated it. I believe I installed HATS according to someone’s suggestion last time. I have completely deleted the atmosphere folder and added a new one a few times now and get this same kind of error screen every time.

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  • #15

I didn’t just now because I completely deleted it last time I updated it. I believe I installed HATS according to someone’s suggestion last time. I have completely deleted the atmosphere folder and added a new one a few times now and get this same kind of error screen every time.

I also completely deleted bootloader and added the one from HATS.

  • #16

I also completely deleted bootloader and added the one from HATS.

If you actually did the following and are still receiving the same error, then I don’t know what your problem is.

  1. Delete the atmosphere folder from your SD card
  2. Redownload the latest version of Atmosphere and put it onto your SD card
  3. Redownload the latest fusee.bin
  4. Boot your system using the fusee.bin you just downloaded

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  • #17

If you actually did the following and are still receiving the same error, then I don’t know what your problem is.

  1. Delete the atmosphere folder from your SD card
  2. Redownload the latest version of Atmosphere and put it onto your SD card
  3. Redownload the latest fusee.bin
  4. Boot your system using the fusee.bin you just downloaded

Yes. I definitely did all of that before I even posted.

No one seems to have an answer at this point, so I’m stuck. Do you know if I can start over from backup somehow? I’m willing to put the extra work in to not have a bricked Switch. Even if I have to lose all of my save games and reinstall all of my games.

  • #18

Yes. I definitely did all of that before I even posted.

No one seems to have an answer at this point, so I’m stuck. Do you know if I can start over from backup somehow? I’m willing to put the extra work in to not have a bricked Switch. Even if I have to lose all of my save games and reinstall all of my games.

You could try updating in the system settings if you don’t care about getting banned (if you aren’t banned already).

Also, what did you do exactly that caused the problem?

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  • #19

You could try updating in the system settings if you don’t care about getting banned (if you aren’t banned already).

Also, what did you do exactly that caused the problem?

I am not banned but I don’t really care about getting banned. I have another Switch for buying games to play online multiplayer. I had my Custom firmware set to block all Nintendo servers anyway. So I guess I’m okay.

Will it burn more fuses? I’m not really clear on how that works.

Also thank you so much for all of this help.

  • #20

I am not banned but I don’t really care about getting banned. I have another Switch for buying games to play online multiplayer. I had my Custom firmware set to block all Nintendo servers anyway.

If you have pirated titles installed to the sysMMC or emuMMC that you are going to update in the system settings, then you will get banned if you connect to Nintendo’s servers and update in the system settings.

If you don’t have AutoRCM presently installed, then you probably already have a fuse count of 15, which isn’t going to change if you update to 13.2.0.

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    K3N1

    @

    K3N1:

    https://mobile.twitter.com/TheActMan_YT/status/1622834647121145857?ref_src=twsrc%5Etfw%7Ctwcamp%5…

    Today at 5:57 AM

    Содержание

    1. Код ошибки Nintendo Switch 2162-0002 после обновления: как исправить?
    2. Игровая консоль / by admin / August 05, 2021
    3. Код ошибки Nintendo Switch 2162-0002 после обновления: как исправить?
    4. Служба поддержки Nintendo приветствует вас
    5. Описание
    6. Выполните следующие действия
    7. Ошибка снова появилась?
    8. Проблема сохраняется
    9. Error Code: 2162-0002 (0x4a2) #736
    10. Comments
    11. Bug Report
    12. What’s the issue you encountered?
    13. How can the issue be reproduced?
    14. Crash Report
    15. System Firmware Version
    16. Environment?
    17. Additional context?
    18. How fix error 2162-0002 on update to 10.0.0 ( soft-brick )
    19. Borrajo (Borrajo)
    20. Hacking Question Error 2162-0002 after launching CFW Atmosphere from Hetake
    21. MisterCrodolie
    22. linuxares
    23. MisterCrodolie
    24. linuxares
    25. intellettuanale
    26. MisterCrodolie
    27. intellettuanale
    28. MisterCrodolie
    29. Kiro04
    30. MisterCrodolie

    Код ошибки Nintendo Switch 2162-0002 после обновления: как исправить?

    Игровая консоль / by admin / August 05, 2021

    Пользовательский ROM | CyanogenMod | Приложения для Android | Обновление прошивки | MiUi | Все стоковые прошивки | Lineage OS |

    Гибридная игровая консоль Nintendo Switch очень популярен и может использоваться как портативное устройство, а также как домашняя консоль. Доступен огромный выбор онлайн-игр, в которые можно легко купить и играть. Но иногда последнее обновление прошивки консоли или любое исправление патча могут очень сильно испортить игровой процесс или пользовательский опыт. Здесь мы расскажем, как исправить ошибку Nintendo Switch с кодом 2162-0002 после обновления.

    Кнопки контроллера, датчик движения, портативная консоль, которую также можно подключить к телевизору, потоковая передача онлайн-контента, такого как Netflix и т. д., является одним из основных преимуществ Nintendo Переключатель. Между тем, некоторые пользователи сообщили, что Nintendo Switch не включается после обновления доступной версии прошивки. Теперь, если вы тоже один из них, не волнуйтесь. Здесь мы поможем вам, и вам просто нужно будет выполнить несколько общих шагов, чтобы решить эту проблему.

    Код ошибки Nintendo Switch 2162-0002 после обновления: как исправить?

    • Попробуйте правильно выключить Nintendo Switch и подождите пару секунд, прежде чем включить. Перезагрузите консоль, удерживая кнопку питания в течение примерно 3 секунд.
    • Если возможно, проверьте наличие обновлений программного обеспечения на вашем коммутаторе. После обновления прошивки устройства до последней версии проблема должна быть устранена автоматически.
    • Наконец, вам нужно будет загрузить Nintendo Switch в безопасный режим. Для этого выключите консоль> нажмите и удерживайте одновременно кнопки уменьшения и увеличения громкости> нажмите и удерживайте кнопку питания, пока ну [НЕ отпускайте кнопки уменьшения громкости и увеличения громкости]> появится безопасный режим или режим обслуживания> отпустите кнопки и загрузите его в безопасный Режим.

    Это оно. Мы надеемся, что вы нашли это руководство по устранению неполадок весьма полезным. Не стесняйтесь задавать дополнительные вопросы в разделе комментариев ниже.

    Источник

    Служба поддержки Nintendo приветствует вас

    Описание

    Информация в этой статье может оказаться полезной, если на консоли Nintendo Switch отображается код ошибки 2162-0002.

    Выполните следующие действия

    Перезапустите консоль, нажав и удерживая кнопку POWER в течение трех секунд, затем выбрав «Параметры электропитания » и «Перезапустить» .

    • Если консоль не реагирует, нажмите и удерживайте кнопку POWER в течение двенадцати секунд для принудительного отключения консоли. Затем снова включите ее.

    Ошибка снова появилась?

    1. Отсоедините контроллеры Joy-Con от консоли Nintendo Switch, затем удалите сведения о синхронизации контроллеров с консолью.
    2. Не прикрепляя и не синхронизируя контроллеры с консолью Nintendo Switch, следуйте инструкциям на сенсорном дисплее и установите актуальную версию системы.
    3. Если проблема сохраняется, нажмите и удерживайте кнопку POWER в течение 12 секунд, чтобы отключить консоль. Затем восстановите на консоли заводские настройки, не удаляя данные сохранения.

    Проблема сохраняется

    Если та же ошибка возникает при каждом запуске консоли, требуется отремонтировать консоль Nintendo Switch.

    Пожалуйста, щелкните здесь, чтобы заказать ремонтные услуги.

    Для оптимальной работы оборудования необходимо проверить и обеспечить следующее.

    • На консоли установлена актуальная версия системы.
    • Вы используете с консолью лицензионные аксессуары и контроллеры.

    Источник

    Error Code: 2162-0002 (0x4a2) #736

    Bug Report

    [ If any section does not apply, replace its contents with «N/A». ]

    [ Lines between [ ] (square brackets) should be removed before posting. ]

    [ Note: If the bug or crash you encountered is related to; ]

    [ — software used to make «backups», ]

    [ — software explicitly distributed for piracy, etc ]

    [ then contributors will not provide support for your issue and your issue will be closed. ]

    What’s the issue you encountered?

    [ Describe the issue in detail and what you were doing beforehand. ]
    [ Did you make any changes related to Atmosphère itself? ]
    [ If so, make sure to include details relating to what exactly you changed. ]

    How can the issue be reproduced?

    [ Include a detailed step by step process for recreating your issue. ]

    Crash Report

    [ Crash reports can be found under /atmosphere/crash_reports . ]
    [ If your issue caused Atmosphère to crash, include the crash report(s) by creating a gist and pasting the link here. ]
    https://gist.github.com/EnriqueJuarez918/8e9d03fade9a5ebb523292c3292067de
    [ If you don’t include a crash report in instances of crash related issues, we will ask you one to provide one. ]

    System Firmware Version

    9.1.0
    [ Replace X’s with system firmware version at time of crash. ]

    [ You can find your firmware version in the Settings -> System, under «System Update». ]

    [ If it says «Update Pending», you can clear the pending update by rebooting to Maintenance Mode. ]

    Environment?

    • What bootloader (fusèe, hekate, etc) was Atmosphère launched by: Fusee
    • Official release or unofficial build: official build
      • [ Official release version x.x.x (or) unofficial build ]
      • [ If using an unofficial build, include details on where/how you acquired the build. ]
        • [ Ex: Self-compilation ]
        • [ Ex: Kosmos’ distribution of Atmosphère ]
    • Do you have additional kips or sysmodules you’re loading: no
    • Homebrew software installed: [ * ] atmosphere

    Additional context?

    • Additional info about your environment:
    • [ Any other information relevant to your issue. ]

    The text was updated successfully, but these errors were encountered:

    Источник

    How fix error 2162-0002 on update to 10.0.0 ( soft-brick )

    Borrajo (Borrajo)

    Is my first post.
    When updating the console to version 10.0.0, it rebooted and an error appeared on the screen.
    error 2162-0002

    It did not start either in safe mode or in recovery mode.

    After days and days of work, I found a solution.

    Using advanced hacking techniques (setting atmosphere haha)
    I could see that the problem was with the module (hid-sysmodule) id 01000000000013. days later nintendo put an update that only modified this module. ^ ^

    We had to wait for Nintendo to release 10.0.1 to find the solution.

    summarized step by step:
    requirements:

    • the console must be «hackable» (must not be patched)
    • have a JIG
    • download tegraRCM.
    • download the hacDiskMount
    • download the following .zip drive google id 1BskyySpjkh3eqD8CCQbitrboREil12sk

    1) turn off the console
    2) put the jig and enter RCM mode
    (it is recommended to make a backup)
    3) open the tegraRCM and go to settings and install drivers
    4) open the tegraRCM and go to tools, get the BIS_keys using tegraRCM
    5) turn off and re-enter RCM mode
    6) now select emuMMC rawnand and press ok
    7) we accept that we will do it at our own risk
    8) we run hacDiskMount as administrator
    9) file -> open phisical drive
    10) select linux drive (29.1GB)
    1) select the system partition.

    Copy the 32 character “BIS Key 2 (Crypt)” key you obtained earlier into the Crypto (Upper) text box
    Copy the 32 character “BIS Key 2 (Tweak)” key you obtained earlier into the Tweak (Lower) text box
    12) press test (should give OK in green)
    13) select from the list of devices one available.
    14) mount, wait and go to «my pc»

    15) open the newly mounted SYSTEM partition and go to the contents/registered folder.
    16) paste the zip folders and replace
    17) close, go to the hacDiskMount and unmount.
    18) we turn off the switch and turn it on.
    19) READY! It will tell us that we have version 10.0.1 but it will still ask us to update.
    20) update and you’re done

    Источник

    Hacking Question Error 2162-0002 after launching CFW Atmosphere from Hetake

    MisterCrodolie

    Member

    This is the first time I’m trying to run a CFW (Atmosphere) on my Nintendo Switch (5.1.0) and I’m facing an issue to launch it.

    I’ve setup my SD card with SDsetup, then I’ve run Hetake on the Nintendo Switch to launch CFW and the behavior is :

    1 — Nintendo boot logo
    2 — 30s black screen
    3 — Nintendo boot logo
    4 — 30s black screen
    5 — Error screen 2162-0002
    6 — Shutdown

    I’ve seen two people facing the same issue on Reddit and Github saying that it get fixed by booting on Horizon with the SD card > request for and update > Switch updated > retry > works.

    I don’t want to go for this option because I want to upgrade my switch with ChoixDuJourNX to be able to rollback and to not burn more efuse ^^.

    Any help would be highly appreciate, also do you know any Slack or Discord I could use to talk about this issue ?

    linuxares

    I’m not a generous god!

    Have you first of all taken a backup?

    What guide have you followed to set this up?

    MisterCrodolie

    Member

    Yes I fully backup my nand yesterday during 70 minutes.

    I’ve follow the HowTo on SDsetup that is prelly straight forward (I’m not able to post the link as I’m new user on GBAtemp).

    linuxares

    I’m not a generous god!

    Good, always keep the backup safe.

    intellettuanale

    Well-Known Member

    MisterCrodolie

    Member

    intellettuanale

    Well-Known Member

    MisterCrodolie

    Member

    Please find the results so far of my tests :

    1 — Restart the process from scratch using the GBA HowTo = Same Issue
    2 — Try with a brand new SD card = Same Issue

    @intellettuanale Interesting point about Kosmos. I’m actually getting my SD card with the website Homebrew SD Setup (that is using Kosmos in the lastest version I guess V11). Do you recommend to give a try with a V10 version ?

    Furthermore I’m using a SDXC card do you think that it could be the problem ? I’ve seen two posts on the net where the issue was resolved by an update of the firmware (when I boot on Horizon, the switch ask me for an update to use the SDXC card).

    I’ve just seen on Nintendo website that an update is required for the Switch to support SDXC format. But it’s actually impossible to use ChoixDuJourNX to update without been able to boot on an CFW ?

    Kiro04

    Member

    If you are in the 5.1.0 version, you already have the SDXC update. At least, my Switch update to 5.1.0 to allow mi 128 GB SD, and it works.

    Edit myself: I’ve been use the SDFilesSwitch V10 (now Kosmos) and work greats for a long time!! Maybe, the new version its breaking the SD format?

    2ND edit: From the Kosmos GitHub channelog:

    • Added a warning to discourage people using ExFAT with Kosmos Updater. It will also warn users not to use the built in restart option if they are using ExFAT.

    MisterCrodolie

    Member

    It was in fact an update required to get my SDXC card compatible.
    Every time I was booting on Horizon (standard FW) the switch was asking for an update to support SDXC.
    After upgrade my switch FW I was able to boot Atmosphere correctly with a SDXC card.

    @Kiro04 the SDXC update is not related to a particular FW version but get triggered the first time you plug a SDXC card.

    The best way to upgrade without burning efuse here should be :

    1. Get a SDHC card to run Atmosphere, then upgrade using ChoixDuJourNX to get the update for SDXC card
    2. Run Atmosphere from the SDXC card

    For who are interested of 6.1.0, so far so good running for Fusée Gelée exploit on Linux, running Atmosphere and HB menu correctly, and launching NSP game fine.

    Thanks to everyone for the help.

    It was in fact an update required to get my SDXC card compatible.
    Every time I was booting on Horizon (standard FW) the switch was asking for an update to support SDXC.
    After upgrade my switch FW I was able to boot Atmosphere correctly with a SDXC card.

    @Kiro04 the SDXC update is not related to a particular FW version but get triggered the first time you plug a SDXC card.

    The best way to upgrade without burning efuse here should be :

    1. Get a SDHC card to run Atmosphere, then upgrade using ChoixDuJourNX to get the update for SDXC card
    2. Run Atmosphere from the SDXC card

    For who are interested of 6.1.0, so far so good running for Fusée Gelée exploit on Linux, running Atmosphere and HB menu correctly, and launching NSP game fine.

    @Kiro04 Agree on exFAT, I’ve be able to get it run but it look like that FAT32 is doing better.

    Источник

    Пользовательский ROM | CyanogenMod | Приложения для Android | Обновление прошивки | MiUi | Все стоковые прошивки | Lineage OS |

    Гибридная игровая консоль Nintendo Switch очень популярен и может использоваться как портативное устройство, а также как домашняя консоль. Доступен огромный выбор онлайн-игр, в которые можно легко купить и играть. Но иногда последнее обновление прошивки консоли или любое исправление патча могут очень сильно испортить игровой процесс или пользовательский опыт. Здесь мы расскажем, как исправить ошибку Nintendo Switch с кодом 2162-0002 после обновления.

    Кнопки контроллера, датчик движения, портативная консоль, которую также можно подключить к телевизору, потоковая передача онлайн-контента, такого как Netflix и т. д., является одним из основных преимуществ Nintendo Переключатель. Между тем, некоторые пользователи сообщили, что Nintendo Switch не включается после обновления доступной версии прошивки. Теперь, если вы тоже один из них, не волнуйтесь. Здесь мы поможем вам, и вам просто нужно будет выполнить несколько общих шагов, чтобы решить эту проблему.

    Код ошибки Nintendo Switch 2162-0002 после обновления: как исправить?

    Код ошибки Nintendo Switch 2162-0002 после обновления: как исправить?

    • Попробуйте правильно выключить Nintendo Switch и подождите пару секунд, прежде чем включить. Перезагрузите консоль, удерживая кнопку питания в течение примерно 3 секунд.
    • Если возможно, проверьте наличие обновлений программного обеспечения на вашем коммутаторе. После обновления прошивки устройства до последней версии проблема должна быть устранена автоматически.
    • Наконец, вам нужно будет загрузить Nintendo Switch в безопасный режим. Для этого выключите консоль> нажмите и удерживайте одновременно кнопки уменьшения и увеличения громкости> нажмите и удерживайте кнопку питания, пока ну [НЕ отпускайте кнопки уменьшения громкости и увеличения громкости]> появится безопасный режим или режим обслуживания> отпустите кнопки и загрузите его в безопасный Режим.

    Это оно. Мы надеемся, что вы нашли это руководство по устранению неполадок весьма полезным. Не стесняйтесь задавать дополнительные вопросы в разделе комментариев ниже.

    Bug Report

    [ If any section does not apply, replace its contents with «N/A». ]
    [ Lines between [ ] (square brackets) should be removed before posting. ]

    [ * ]
    [ Note: If the bug or crash you encountered is related to; ]
    [ — software used to make «backups», ]
    [ — software explicitly distributed for piracy, etc ]
    [ then contributors will not provide support for your issue and your issue will be closed. ]

    What’s the issue you encountered?

    when installing an nsz either through usb loader or through sd card (via awoo installer and tinfoil) i get the error code

    [ Describe the issue in detail and what you were doing beforehand. ]
    [ Did you make any changes related to Atmosphère itself? ]
    [ If so, make sure to include details relating to what exactly you changed. ]

    How can the issue be reproduced?

    by installing switch roms with any software

    [ * ]
    [ Include a detailed step by step process for recreating your issue. ]

    Crash Report

    https://gist.github.com/ilykami/f3fc15a4e4f3c5a4f616e281578bc8f9

    [ Crash reports can be found under /atmosphere/crash_reports. ]
    [ If your issue caused Atmosphère to crash, include the crash report(s) by creating a gist and pasting the link here. ]
    [ If you don’t include a crash report in instances of crash related issues, we will ask you one to provide one. ]

    System Firmware Version

    14.1.1
    [ Replace X’s with system firmware version at time of crash. ]
    [ You can find your firmware version in the Settings -> System, under «System Update». ]
    [ If it says «Update Pending», you can clear the pending update by rebooting to Maintenance Mode. ]

    Environment?

    hekate

    • What bootloader (fusèe, hekate, etc) was Atmosphère launched by:
    • Official release or unofficial build:
      • [ Official release version x.x.x (or) unofficial build ]
      • [ If using an unofficial build, include details on where/how you acquired the build. ]
        • [ Ex: Self-compilation ]
        • [ Ex: Kosmos’ distribution of Atmosphère ]
    • Do you have additional kips or sysmodules you’re loading:
    • Homebrew software installed: [ * ]
    • EmuMMC or SysNAND:
      • [ If using an EmuMMC, include whether it’s partition-based or file-based. ]

    Additional context?

    • Additional info about your environment:
    • [ Any other information relevant to your issue. ]

    Bug Report

    [ If any section does not apply, replace its contents with «N/A». ]

    [ Lines between [ ] (square brackets) should be removed before posting. ]

    [ * ]

    [ Note: If the bug or crash you encountered is related to; ]

    [ — software used to make «backups», ]

    [ — software explicitly distributed for piracy, etc ]

    [ then contributors will not provide support for your issue and your issue will be closed. ]

    What’s the issue you encountered?

    [ Describe the issue in detail and what you were doing beforehand. ]
    [ Did you make any changes related to Atmosphère itself? ]
    [ If so, make sure to include details relating to what exactly you changed. ]

    How can the issue be reproduced?

    [ * ]

    [ Include a detailed step by step process for recreating your issue. ]

    Crash Report

    [ Crash reports can be found under /atmosphere/crash_reports. ]
    [ If your issue caused Atmosphère to crash, include the crash report(s) by creating a [gist](https://gist.github.com/) and pasting the link here. ]
    https://gist.github.com/EnriqueJuarez918/8e9d03fade9a5ebb523292c3292067de
    [ If you don’t include a crash report in instances of crash related issues, we will ask you one to provide one. ]

    System Firmware Version

    9.1.0
    [ Replace X’s with system firmware version at time of crash. ]

    [ You can find your firmware version in the Settings -> System, under «System Update». ]

    [ If it says «Update Pending», you can clear the pending update by rebooting to Maintenance Mode. ]

    Environment?

    • What bootloader (fusèe, hekate, etc) was Atmosphère launched by: Fusee
    • Official release or unofficial build: official build

      • [ Official release version x.x.x (or) unofficial build ]
      • [ If using an unofficial build, include details on where/how you acquired the build. ]
        • [ Ex: Self-compilation ]
        • [ Ex: Kosmos’ distribution of Atmosphère ]
    • Do you have additional kips or sysmodules you’re loading: no
    • Homebrew software installed: [ * ] atmosphere

    Additional context?

    • Additional info about your environment:
    • [ Any other information relevant to your issue. ]

    All 13 comments

    Sounds like a custom theme problem. Does the error go away if you delete /atmosphere/contents/0100000000001000?

    yes, it was the custom theme that was causing the problem. thank you

    Hi guys waiting to be fine I have the error 010000000000100f (attached log of the folder fatal report). As evidence it happens to me with the game super smash bros ultimate when starting both story mode or any other mode. What I have tried so far:
    1- Just play the version without updates.
    2- install the latest update
    3- install different updates and nothing

    Please I need your help I have tried and tried everything in my power

    01584409357_010000000000100f.log

    Same issue with the same game

    Thx @SciresM. Worked for me.

    For me. it dosen’t give 0100000000001000(custom theme problem) but 4200000000000010 with error code 2168-0002 happens at boot EDIT:i have deepsea fix for It was Just delete the atmosphere folder and recopy it

    Same issue with the same game

    Did you solve it?

    Work! great! deleting folder — /atmosphere/contents/0100000000001000
    themes trouble!

    Same error here playing Mario Odyssey. It happens when leaving the Mario _movements guide_. As the game is done to go though this guide to get next stage it always crashes.

    I don’t have the (in)famous 0100000000001000 folder so, what else have you tried ppl?

    Atmosphere ver: 0.14.3-master-28ceedb5
    Firmware: 10.2.0

    This issue is a closed one. Please open a new issue filling out the template with attached crash report, else seek support in the ReSwitched or Nintendo Homebrew discord servers.

    Sorry for that. Where can I find the crash error? It is located in crash_reports folder? Thank you very much and excuse me for the inconvenience.

    If the error screen was blue with white text, the error log will likely be inside the crash_reports folder, yes, although it may be inside the fatal_reports folder.

    If the error screen was black with white text, the error log will be a binary file inside the fatal_errors folder.

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    Tech Support 24/7

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    On this page, you will find more information about the most common causes and most relevant solutions for the Switch error ‘2162-0002’. Do you need help straight away? Visit our support page.

    Error information

    What causes the 2162-0002 error?

    The Nintendo documentation indicates that error code ‘2162-0002’ is caused by the following problem: «This is a crash error with multiple causes».

    Do you think there is another cause for this error? Let others know in the comments.

    How to solve Nintendo Switch error 2162-0002

    We’ve created a list of solutions which you can follow if you want to solve this Switch problem yourself. Do you need more help? Visit our support page if you need professional support with Switch right away.

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    Bug Report

    [ If any section does not apply, replace its contents with «N/A». ]

    [ Lines between [ ] (square brackets) should be removed before posting. ]

    [ * ]

    [ Note: If the bug or crash you encountered is related to; ]

    [ — software used to make «backups», ]

    [ — software explicitly distributed for piracy, etc ]

    [ then contributors will not provide support for your issue and your issue will be closed. ]

    What’s the issue you encountered?

    when installing an nsz either through usb loader or through sd card (via awoo installer and tinfoil) i get the error code

    [ Describe the issue in detail and what you were doing beforehand. ]

    [ Did you make any changes related to Atmosphère itself? ]

    [ If so, make sure to include details relating to what exactly you changed. ]

    How can the issue be reproduced?

    by installing switch roms with any software

    [ * ]

    [ Include a detailed step by step process for recreating your issue. ]

    Crash Report

    https://gist.github.com/ilykami/f3fc15a4e4f3c5a4f616e281578bc8f9

    [ Crash reports can be found under /atmosphere/crash_reports. ]

    [ If your issue caused Atmosphère to crash, include the crash report(s) by creating a gist and pasting the link here. ]

    [ If you don’t include a crash report in instances of crash related issues, we will ask you one to provide one. ]

    System Firmware Version

    14.1.1

    [ Replace X’s with system firmware version at time of crash. ]

    [ You can find your firmware version in the Settings -> System, under «System Update». ]

    [ If it says «Update Pending», you can clear the pending update by rebooting to Maintenance Mode. ]

    Environment?

    hekate

    • What bootloader (fusèe, hekate, etc) was Atmosphère launched by:
    • Official release or unofficial build:
      • [ Official release version x.x.x (or) unofficial build ]
      • [ If using an unofficial build, include details on where/how you acquired the build. ]
        • [ Ex: Self-compilation ]
        • [ Ex: Kosmos’ distribution of Atmosphère ]
    • Do you have additional kips or sysmodules you’re loading:
    • Homebrew software installed: [ * ]
    • EmuMMC or SysNAND:
      • [ If using an EmuMMC, include whether it’s partition-based or file-based. ]

    Additional context?

    • Additional info about your environment:
    • [ Any other information relevant to your issue. ]

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