Cache hierarchy error windows 10

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Регистрация: 03.03.2022

Сообщений: 6

03.03.2022, 21:48. Показов 8036. Ответов 14

Доброго времени суток. Сразу извиняюсь за воду и лирику, но уж очень люблю лить текст и писать развернуто))
В общем, на протяжении примерно года боролся с (видимо, но это не точно) проблемой совместимости моего процессора и оперативной памяти. В поисках ответа были объявлены и проведены 2 крестовых похода по просторам интернета, но истины так найдено и не было. Десятки людей с аналогичной проблемой и еще больше вариантов решений, которые носили чисто индивидуальный характер для авторов и тех, кто подключался к обсуждению, либо просто все приводило в тупик и темы закрывались. Перейду дальше сразу к делу.
С сентября по декабрь 2020 года собрал ПК со следующей конфигурацией:

Процессор: Ryzen 5 3600x (Gammaxx 400 RGB)
Материнская плата: Gigabyte Aorus B450 Elite
Оперативная память: DDR4 HyperX Fury Black DDR4 2x8Gb 3200 МГЦ
Видео карта: Gigabyte RTX 3060ti
Диск: Samsung 860 EVO 500 gb
Б/П: Super Flower Leadex Silver 550W (Многие сейчас подумают, ну и что за умник ставит 550 на данную сборку и будут отчасти правы. Но данный бп ни разу не подвел и в той сборке, которая указана выше. Никаких проблем не возникало в любых нагрузках и любых тестах).
Корпус: Materexx 70.

Через какое то время путем долгих тыканий пыканий разогнал оперативку до 3400, все что смог с этих планок выжать с достойными таймингами. Система работала как часы, никаких проблем вообще, со всеми поставленными задачами справлялась. Будь то тяжелые ААА проекты или стресс тесты в Aida64, Cinebench, OCCT и тому подобное.
Спустя 3-4 месяца родилась идея, а че бы не подкинуть оперу получше и не обновиться до нормальных 3600 МГц. В итоге были приобретены 2 планки по 8 гб G.Skill TradientZ NEO RGB и с этого момента началось веселье.
После включения профиля ХМР система не хотела стабильно работать от слова совсем. В играх комп клинило, он зависал намертво, при этом не уходя в BSOD и не оставляя дампов памяти. Помогал только ребут с кнопки. В журнале событий после ребута были только ошибки типа:

Произошла неустранимая аппаратная ошибка.

Сообщивший компонент: ядро процессора
Источник ошибки: Machine Check Exception
Тип ошибки: Cache Hierarchy Error
ИД APIC процессора: 2

Стресс тесты сыпали ошибки кэша. И это было только при включённом ХМР В это же время в хате была точно такая же сборка (опера из первой конфигурации переехала как раз в нее), за исключением видяхи, там стояла 1050Ti. Было принято решение впихнуть оперу во вторую сборку и вуалям, все летает идеально. ХМР завелся с полоборота, никаких клинов, зависаний и ошибок в стрессах. С тех пор она и прожила на второй сборке, а в текущую вернулся НуперХ и как то забылось все.
И вот через какое то время серфя интернеты наткнулся на совет после которого я почувствовал себя полным дегенератом. Писали, что при установке ХМР профиля нужно еще выбрать один из трех предустановленных профилей, для якобы частот. Решил проверить, все воткнул и ничего себе, все заработало. Тесты на без проблем, никаких ошибок, все летает. В это же время снова втянулся в мир Ведьмака 3 и все было замечательно. Ура, подумал я, но не тут то было. Как раз вышел God of war на ПК и я решил в него погонять. И тут комп начал перезагружаться. Решив что проблема в игре, почитал в сети что у нее были какие то проблемы с версией, которая засерала то ли озу, то ли виртуальную память до перезагрузки ПК, в общем вроде как подумал что это нормально и особо не стал разбираться. Пройдя его вернулся в BF1 и тут ХЕРАКС, опять перезагрузка без BSODA и без дампа памяти, а в журнале событий снова мой любимый:

Тесты — все хорошо. Начал опять серфить инет, проверил все что можно, схему питания винды, фаст бут в биосе (Кста биос регулярно проверяю и обновляю). Многие писали, что скорее всего брак камня, но при этом все стресс тесты он проходил без проблем. Мем тесть тоже ставил на ночь, ошибок 0.
В общем перепробовал все и тут пришло в голову, если это в игре происходит, то го проверим видяху. Скачал Furmark, поставил тест в ФХД и ХЕРАКС, перезагрузка на 20 минуте теста.
Собственно это анамнез на данный момент есть. Ребят, есть идеи что с этим г делать, а то уже хочется плакать?(

__________________
Помощь в написании контрольных, курсовых и дипломных работ, диссертаций здесь

Источник

Содержание

[SOLVED] [SOLVED] Ryzen 5 3500x — WHEA-Logger «Cache Hierarchy Error» Need Help Troubleshooting
Athurnm
Athurnm
Cache hierarchy error windows 10
Cache hierarchy error windows 10
Вопрос
Processors
Processors

[SOLVED] [SOLVED] Ryzen 5 3500x — WHEA-Logger «Cache Hierarchy Error» Need Help Troubleshooting

Athurnm

Hello everyone,
I got a peculiar problem when I’m using my computer casually where it suddenly become so lag then it automatically reboot. I checked Event viewer and got this status:

A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 1
The details view of this entry contains further information.

Several troubleshoots that I have tried including:

Memcheck from windows; All cleared on memory. No issues found, yet problem still pertained.
Unplug WiFi card & DDU re-install graphics driver. Issues still exists.
Format and re-install windows. Issue still exists.
set BIOS configuration to default including not choosing d.o.c.p RAM profiles.

As for my computer specification, specified in the following:

CPU: AMD Ryzen 5 3500x
Mobo: Asus PRIME A320M-K
Memory: V-Gen Tsunami DDR4 3200Mhz Dual-Channel 16GB
VGA: RX 580 8GB — Red Devil
Storage_1: Adata SX6000 Lite 256 GB M.2 NVME
Storage_2: WDC Blue SSD 500 GB
PSU: Infinity 500 W (80+ Bronze)

I have also run CPU Stress test using Prime95 and during self test 12K (+/-30 min) it suddenly become lag and restarted itself. The temperature of the CPU at the moment reach 85 Celsius degree.
Can someone help me with this issue? Does the problem lies on the CPU? (which means I need to RMA it) or Does the PSU is the problem source?
I’d really appreciate your kind help and fast response.

If it is possible, I highly prefer not to RMA as during pandemics the logistic might not be the best which means slow delivery.

Athurnm

Hello everyone,
I got a peculiar problem when I’m using my computer casually where it suddenly become so lag then it automatically reboot. I checked Event viewer and got this status:

Several troubleshoots that I have tried including:

Memcheck from windows; All cleared on memory. No issues found, yet problem still pertained.
Unplug WiFi card & DDU re-install graphics driver. Issues still exists.
Format and re-install windows. Issue still exists.
set BIOS configuration to default including not choosing d.o.c.p RAM profiles.

As for my computer specification, specified in the following:

CPU: AMD Ryzen 5 3500x
Mobo: Asus PRIME A320M-K
Memory: V-Gen Tsunami DDR4 3200Mhz Dual-Channel 16GB
VGA: RX 580 8GB — Red Devil
Storage_1: Adata SX6000 Lite 256 GB M.2 NVME
Storage_2: WDC Blue SSD 500 GB
PSU: Infinity 500 W (80+ Bronze)

If it is possible, I highly prefer not to RMA as during pandemics the logistic might not be the best which means slow delivery.

It’s already fix. It’s turned out my electricity is not as stable as it used to. I changed the PSU to CM V750 2 which has greater efficiency and bigger capacity. I also bought an additional UPS to stabilize as well for risk mitigation should blackout suddenly happen. Ryzen cores are really sensitive to voltage changes.

Источник

Played RDR2 for like 2-3 hours then i switched game to Generation Zero and played 1h and then it crashed went to Event viewer and saw «Machine Check Exception and Cache Hierarchy Error.

First time i seen this error had problems before when i played DayZ (green screen) and just watching Youtube (computer crash/ restart.)

Is the machine overclocked? it may be helpful if you post the whole error from event viewer, after viewing it you may get more info/help.

If it just happened the once it may just be an oddity.

A serious hardware failure has occurred.

Reported by component: Processor core
Source of error: Machine Check Exception
Field Type: Cache Hierarchy Error
Processor APIC ID: 9

Further information can be found in this item’s detailed view.

ErrorSource 3
ApicId 9
MCABank 5
MciStat 0xbea0000000000108
MciAddr 0x101f80072263dab
MciMisc 0xd01a0ffe00000000
ErrorType 9
TransactionType 2
Participation 256
RequestType 0
MemorIO 256
MemHierarchyLvl 0
Timeout 256
OperationType 256
Channel 256
Length 936
RawData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

Check for a bios update/reset to defaults, update chipset drivers and Gpu if not already done.

If the issue still persists then stress test Ram, Cpu and Gpu as the issue is likely one of the three. It may just be that something in bios is not set correctly, referring to motherboard manual for bios setup may help.

Источник

Cache hierarchy error windows 10

Вопрос

I have a 8700K (default bios settings) for a month now. I have only just noticed after scrolling through event manger that i have been getting these warnings only from 21.01 january:
A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor APIC ID: 0 (also sometimes happens for 6 or 8 aswell)

I havent seen any affects that might be caused from this like BSODS or freezing. All stable. Intel diagnostic tool passing. Memtest86 no errors. IHC memtest no errors. Either way should i be concerned of that errors from 21.01?

my pc: 8700K ( 4700MHZ is on auto by motherboard )
2x8GB DDR4 GSKILL 3000MHZ XMP ON
Corsair 750i
SSD Crucial 525GB MX300
HDD TOSHIBA 500GB
Asus Z370 Pro Gaming bios 215
Windows 10 Fall Creators Update 1709

I tried to reproduce issue by formatting disk and installing again Windows 10 but they dont appear again. From microsoft they said that this is hardware issue. So why i cant reproduce this?

ps:
Only english. Not speak German well.

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Processors

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I got a peculiar problem when I’m using my computer casually where it suddenly become so lag then it automatically reboot. I checked Event viewer and got this status:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 1

The details view of this entry contains further information.

Several troubleshoots that I have tried including:
1. Memcheck from windows; All cleared on memory. No issues found, yet problem still pertained.
2. Unplug WiFi card & DDU re-install graphics driver. Issues still exists.
3. Format and re-install windows. Issue still exists.
4. set BIOS configuration to default including not choosing d.o.c.p RAM profiles.

As for my computer specification, specified in the following:
1. CPU: AMD Ryzen 5 3500x
2. Mobo: Asus PRIME A320M-K
3. Memory: V-Gen Tsunami DDR4 3200Mhz Dual-Channel 16GB
4. VGA: RX 580 8GB — Red Devil
5. Storage_1: Adata SX6000 Lite 256 GB M.2 NVME
6. Storage_2: WDC Blue SSD 500 GB
7. PSU: Infinity 500 W (80+ Bronze)

I have also run CPU Stress test using Prime95 and during self test 12K (««+/-30 min) it suddenly become lag and restarted itself. The temperature of the CPU at the moment reach 85 Celsius degree.

Can someone help me with this issue? Does the problem lies on the CPU? (which means I need to RMA it) or Does the PSU is the problem source?

I’d really appreciate your kind help and fast response.

Источник

Processors

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I have a new system built and running seemingly well, apart from this «fatal hardware error» which has popped-up at least twice (maybe more).

Admittedly, I have another PSU coming from Corsair that will hopefully fix a 5% to 10% reproducible startup issue where the PSU has to turned off and then on before the system can power on. Hopefully the cache hierarchy error I’m posting here now is a result of the PSU, but I thought I should mention the cache hierarchy error regardless.

The latest occurrence of this error resulted in all my current work halting as the system powered off/on by itself. This happened in the past as well but I wasn’t sitting in front of the computer when it happened.

My System Specs:
CPU — AMD 5950X
CPU Cooler — LianLi Galahad 360 AIO
Mobo — ASUS ROG X570 Crosshair VIII Hero Wifi (latest bios: 2502, XMP-Enabled (DOCP DDR4-3603 18-22-22-42), FCLK-1800MHz, PBO-Enabled, PBO Max CPU Boost Clk Override-200Mhz, Windows Power set to Ryzen Balanced (and Ryzen Performance, previously I think))
PSU — Corsair HX1200
UPS — Cyberpower 1500VA (100% charge)
GPU — ASUS TUF GAMING RTX3090 24G
RAM — G.Skill Trident Z Neo 3600 32GBx2 C18 (my motherboard is listed on the QVL) part# F4-3600C18D-64GTZN

All the latest drivers are installed, including the latest chipset drivers from AMD (not Asus).

Please advise on how I can resolve this issue, its been eating into my work productivity. I’ve since set PBO and PBO Max CPU Boost to Auto and set Windows Power to Ryzen Performance to ensure adequate voltage or whatnot. I’d very much like to be able to run this chip at its fullest capacity as I’ve invested in significant cooling (9 120mm fans including the 3 that are pulling on the AIO radiator).

Here’s some detail from the error in event viewer:
Source: Microsoft-Windows-WHEA-Logger
Date: 11/19/2020 3:46:06 PM
Event ID: 18
Task Category: None
Level: Error
Description: A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0

The details view of this entry contains further information.
Event Xml:

18
0
2
0
0
0x8000000000000000

81121

System
KMW10X64PC00

3
0
5
0xbaa0000000030150
0x0
0xd01a0ffe00000000
9
0
256
5
256
0
256
256
256
936

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I built this PC 22 days ago with the following new parts:

Ryzen 5 3600 w/ Thermalright AM-14 cooler

MSI B550 Gaming Edge Wifi

16GB RAM Patriot Viper 3600 CL17

Sapphire RX 5700 XT Pulse

Seasonic Core GC Gold 650W

Kingston A2000 250GB

Crucial P1 1TB

It’s the second time I get the following error while gaming (2-3 hours gaming):

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 8

I am not overclocking neither the CPU or the GPU. The RAM is using the A-XMP profile 1.

The highest temperature I get while playing is 72 Celsius on the CPU. I tested the RAM use Memtest and no errors were found.

Is this a faulty CPU?

The motherboard is currently updated with the latest driver available.

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alseu

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Hello
Technically you are overclocking your system by using A-XMP profile for your memory.
Memtest doesn’t often stress CPU+RAM enough to spot the instability that you have later during gaming.
I suggest to run Prime95 blend for at least an hour and check if there are any rounding errors in threads logs with XMP enabled. If yes then repeat the same with XMP disabled/manually tuned memory settings.

It is still possible that your CPU or motherboard are faulty. Anyway CPU+RAM stability worth checking with Pime95 in my opinion.

Good luck

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Thank you for the hints. I just finished testing, ran Prime95 Blender for one hour and 15 minutes with standard Bios settings, and the same time with A-XMP on, and no errors or reboots on both scenarios.

Should I stress it a little longer? The three times happened when I was gaming, two times with Destiny 2 and one with Assassin’s Creed Origins. CPU temperature is always aroung 68-72 degrees while gaming, but GPU reached 92 degrees.

alseu

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I believe longer than 1h15min blend tests aren’t required in your case.
If you didn’t have rounding errors in Prime95 worker logs then your CPU+RAM are stable under load.

There are multiple posts on internet where ppl with similar to your specs had crashes with Cache Hierarchy Errors.
The desciption hints that it’s most likely CPU/Ram overclocking or faulty CPU/RAM issue. Most often it is.
But there are also user reports where changing their AMD GPU has solved problems.
I suggest resetting your BIOS settings, updating chipset drivers from AMD site, reinstalling your graphics driver with DDU and setting pcie power management in Ryzen Balanced powerplan to «disabled» (or using «Ryzen High Perf.») to see if you’ll encounter the same error during gaming.
If crashes won’t be fixed then i’d start RMA process

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Thank you again.

On Sunday, I played for over an hour using PBO ON + AutoOC 200MHz and had no crashes.

Then, used the bios/flash function to reinstall the BIOS and applied A-XMP Profile 2, and kept PBO OFF. I ran memtest for over 400% and got no errors. I also ran Realbench and no errors. I decided to undervolt my GPU (Sapphire RX 5700 XT Pulse) and ran Unigine Heaven 27 times, and no crashes also. I also ran Prime35 Blender for another 1h15min which, as you showed in the picture, didn’t show any warning or errors. I didn’t have time to actually play, so I will try and see.

This is a new installation, which I assembled on June 19, so all drivers are the newest (I think only the video driver had a new version released, which I did update), but if it crashes again, I will definitely try even doing a clean Windows 10 installation.

brownan

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Hi there I am having the same issue. My setup is a 3700X with an nVidia RTX 2070 Super. Also for me it seems to happen a lot less then the others on this forum. It happened once 5 days ago and again today. Event viewer shows the same error as the OP but with different APIC ID numbers.

I have run Prime95 for 1 hour and got zero errors. My BIOS and chipset drivers are already up to date.

I just did DDU and also changed the PCIe power management for the Ryzen Balanced power plan to disabled. I’m yet to find out whether or not these will have fixed the issue or not though since it rarely occurs. One other thing to note is that it doesn’t happen to me when gaming. The first time it happened my computer was locked, asleep and not in use. The second time it happened I had just woken the PC and entered my pin to unlock the computer. So maybe its somehow related to sleep or locking/unlocking the computer? I’m not really sure.

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jef83

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Just as an update, I got the error again, after playing for several hours. In this case, Windows Event Viewer showed two messages instead of one, with the difference being Processor APIC ID: 8 and Processor APIC ID: 14. I got the error after upgrading the BIOS with a new release, with the expectation of fixing it.

I undervolted the GPU to try to low the temperatures, which was successful in this case, but still got the same error.

I rearranged the RAM sticks this morning and left Memtest running for over six hours, all over 700% so far, and no errors.

So, after all of that, I think it might be the CPU.

alseu

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You’ve done a lot.
Basing on the log that you have posted, it points out to the CPU. Considering that you’ve made clean windows install, updated the chipset drivers and the bios (7C91v12), verified RAM stability under prolonged stress tests and still experiencing rare crashes in stock condition it looks like certain hardware is faulty (can be CPU or motherboard).
I found a user post having similar issue on this forum. Replacing the CPU solved it. Please check through the answers, hope it can help.
https://community.amd.com/thread/232625

Good luck!

accn

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If you are still in your return period and can exchange the GPU, I would try a different GPU. I have seen many of these complaints across the net and many do come back Navi related.

It’s pretty obvious from your testing it isn’t memory and/or cpu.

Trying another GPU will at least rule out the GPU. Just don’t get the same architecture if you try another.

If you have an old GPU at home you could throw that in to test with too. With some older GPU’s though you may want to force the slot to PCIe 3.0.

Don’t pass up your chance to try another GPU.

brownan

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I am also having this issue however I have a 3700X and an nVidia RTX 2070 super GPU. Although mine does not occur very often. It happened 5 days ago and then again today with the same error OP listed in event viewer albeit mine had different APIC ID’s

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I’m curious if you ever got this figured out?

When the issue occurs do you get ‘Green Screen Reboot’, with the Cache Hierarchy Error in Event Log?

I’m experiencing this and have been for months, off and on. The only thing similar between our builds is I have a Ryzen 3700X and an XFX RX5700 XT Thicc III edition. So Ryzen + RX5700….

I’m running 2 NVMe SSD on the PCIe 4 bus as well

Also nothing overclocked.

My issue does NOT occur if running an RX560, which is PCIe 3.0 instead of 4.0

mbrain0

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I’m having the same issue for months, I’ve tried everything! I don’t even know what component is faulty.

CPU: 3600X

GPU: 5700XT

MOBO: x570 i aorus pro wifi

It only happens during gaming. Never happened on idle. I have tried a lot of different stress tests but I was able to reproduce the error only once in OCCT VRAM test even though I tried at least 20-30 times.

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I have the same problem with my system. And have not found a solution yet

ASRock Steel Legend B450M
AMD Ryzen 5 3600
PowerColor Radeon RX 5700 XT Red Dragon
G.Skill Ripjaws V DDR4 16GB 3200MHz (X.M.P Profile)
WD Blue SN550 NVMe SSD — 500GB
Gigabyte G750H — 750 Watt

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Dear friend!

Could you please tell me if your problem persists?

I’m having the same headache with my system.

— 1x CPU AMD Ryzen 7 3700X
— 1x Corsair Hydro Series H115i Extreme Performance Liquid CPU Cooler
— 1x Mainboard MSI MPG B550 GAMING EDGE WIFI (MS-7C91) Bios 7C91v153
— 1x Memory Corsair VENGEANCE RGB PRO DDR4 PC4-28800 (3600MHz) 16GB Kit (2 x 8GB) CL18 — CMW16GX4M2D3600C18 — Micron
— 2x Memory Corsair VENGEANCE RGB PRO DDR4 PC4-28800 (3600MHz) 8GB CL18 — CM4X8GD3600C18W2D-CN — Nanya
— 1x VGA MSI RADEON RX 5700XT GAMING X 8GB GDDR6
— 1x Power Supply Corsair RM-1000 1000 watts
— 1x SSD 970 EVO NVMe M.2 250GB (MZ-V7E250BW)
— 1x Seagate 2TB FireCuda 3.5-Inch SATA 6Gb/s 7200-RPM 64 Cache Gaming SSHD (Solid State Hybrid Drive) (ST2000DX002-2DV164) / SN: Z4Z7TAJY / FIR: CC41
— 1x Seagate 10TB BarraCuda Pro 7200RPM SATA 6GB/s 256MB Cache 3.5-Inch Internal Hard Drive (ST10000DM0004-1ZC101) / SN: ZA20VDZD / FIR: SC60
— 1x Seagate 4TB Barracuda 5900RPM SATA 6GB/s 64MB Cache 3.5-Inch Internal Hard Drive (ST4000DM000-1F2168) / SN: Z3019LBS / FIR: CC54
— 1x Seagate 3TB Barracuda 7200RPM SATA 6GB/s 64MB Cache 3.5-Inch Internal Hard Drive (ST3000DM008-2DM166) / SN: Z504753B / FIR: CC26
— 1x Seagate 3TB Barracuda 7200RPM SATA 6GB/s 64MB Cache 3.5-Inch Internal Hard Drive (ST3000DM001-1ER166) / SN: W5003QZR / FIR: CC43
— 1x Seagate 4TB Barracuda 5900RPM SATA 6GB/s 64MB Cache 3.5-Inch Internal Hard Drive (ST4000DM000-1F2168) / SN: S301MZ37 / FIR: CC54
— 1x Corsair Obsidian Series 750D Performance Full Tower Case
— 1x Mechanic Keyboard Gamer Logitech G512 CARBON (TACTILE)
— 1x Mouse Gamer Redragon King Cobra (M711-FPS)
— 1x Hori Fighting Commander 4 Ps4 016u
— 1x HECATE G2000 Bluetooth 32W RMS EDIFIER
— 1x Microfone Condensador USB FIFINE K669B
— 1x MONITOR GAMER AOC HERO 27 COMPATÍVEL G-SYNC 144HZ 1MS IPS (27G2/BK)
— 1x Nobreak TS SHARA USP 1500VA 2BS+BA BIV/115V

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If you regularly update your bios and have older cpus, i suggest stay away from bios that supports 5000 series. Either try the latest BETA (AGESA 1.1.9.0 ) or roll back to a version without 5000 series support.

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The problem occurs both new and old.
I am doing some more tests to ascertain this correctly. I disabled Windows Fast Boot on Windows 10.

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Same issue, Event 18 Cache Hierarchy Error during gaming resulting in a green screen and immediate crash.

R5 3600x + RX 5700.

This may be my second 3600 RMA, the first CPU was defective, though in that case 1 core failed the short ffts on prime95. I never wanted to be back to spending my free time hunting down phantom solutions on this forum again and creating custom views on event viewer but here we are….

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Come on!

After a lot of analysis of the web forums and similar settings if equal, I came to the conclusion that the problem, besides Dragon Center, is the Fast Boot feature of Windows 10.

I do not activate this feature in the BIOS, as it affects the nominal speed of my SSD which is 3500 Mbps reading and with it active it drops to 3000 Mbps or less. Most who disabled Windows 10’s Fast Boot managed to have system stability. You have two days and nothing. I already played, I already restarted the system and everything is very stable.

I need to do more tests to certify, but I say that I am really enjoying it. I didn’t have to reformat the system or install the latest driver as recommended. I have 20.11.2 and I’m doing great, thanks.

For those who are having problems I suggest this. No traces of errors I was having before in the system and application logs.

For AMD, it is well known that something needs to be done so that we can return to using the Windows Fast Boot feature.

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2 hours of prime 95 yielded a fatal error in the 18K test:

FATAL ERROR: Rounding was 0.4996781519, expected less than 0.4
Hardware failure detected, consult stress.txt file.

I’m going to re-run for the smallest FFTs and see if it fails again. After that I’m updating the chipset driver and repeat. Next I’ll update the bios and re-run. Finally, I’ll try two of my ram sticks at a time to eliminate those. If its still failing its another 3600 RMA for me, sigh. I’m wondering how many defective 3000 series CPUs are in the wild where people don’t stress enough or just live through the crashes.

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I have almost exactly the same specs as you — 3700X, 5700XT.

My problems only started after I bought a new 1440p 144hz monitor. I was previously using a 1440p 60hz monitor, no issues of this type at all.

I’m also still seeing these issues with Fast Boot off, so certainly not a magic bullet.

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Esteemed,

I’m still testing.
I acquired new memories and now everything seems more stable. I took one that was inside the mainboard’s QLV. ADATA XPG — AX4U360038G17-ST60.

I’m just having problems right now with the AMD VGA driver. Before I tried to play and pow! Reboot.

It is known that there were problems with this driver since version 20.10.2 that have not yet solved this one.

Источник

Содержание

Processors
win 10 ryzen 5 3600 при лёгкой нагрузке
Cache hierarchy error windows 10
Processors

Processors

I built this PC 22 days ago with the following new parts:

Ryzen 5 3600 w/ Thermalright AM-14 cooler

MSI B550 Gaming Edge Wifi

16GB RAM Patriot Viper 3600 CL17

Sapphire RX 5700 XT Pulse

Seasonic Core GC Gold 650W

Kingston A2000 250GB

It’s the second time I get the following error while gaming (2-3 hours gaming):

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 8

I am not overclocking neither the CPU or the GPU. The RAM is using the A-XMP profile 1.

The highest temperature I get while playing is 72 Celsius on the CPU. I tested the RAM use Memtest and no errors were found.

Is this a faulty CPU?

The motherboard is currently updated with the latest driver available.

Third time the PC restarts after the same error. I think it’s time to start the RMA process.

It is still possible that your CPU or motherboard are faulty. Anyway CPU+RAM stability worth checking with Pime95 in my opinion.

I believe longer than 1h15min blend tests aren’t required in your case.
If you didn’t have rounding errors in Prime95 worker logs then your CPU+RAM are stable under load.

There are multiple posts on internet where ppl with similar to your specs had crashes with Cache Hierarchy Errors.
The desciption hints that it’s most likely CPU/Ram overclocking or faulty CPU/RAM issue. Most often it is.
But there are also user reports where changing their AMD GPU has solved problems.
I suggest resetting your BIOS settings, updating chipset drivers from AMD site, reinstalling your graphics driver with DDU and setting pcie power management in Ryzen Balanced powerplan to «disabled» (or using «Ryzen High Perf.») to see if you’ll encounter the same error during gaming.
If crashes won’t be fixed then i’d start RMA process

On Sunday, I played for over an hour using PBO ON + AutoOC 200MHz and had no crashes.

Источник

win 10 ryzen 5 3600 при лёгкой нагрузке

Помощь в написании контрольных, курсовых и дипломных работ здесь.

Вложения

Minidump.zip (2.30 Мб, 6 просмотров)

85
Добрый день, У меня аналогичная проблема с Ryzen 3600. В простое температуры 50+, в нагрузке

Ryzen 5 3600, высокая температура в простое и нагрузке
Добрый день! Подскажите, пожалуйста, в чем может быть дело. Компьютер был собран недавно, на базе.

Ryzen 3600 вместо Ryzen 2600 в связке с GTX 1080?
Здравствуйте, так как не смог найти сравнения FPS в играх конкретно с данной видеокартой, пишу.

Следующий шаг после 1060 3gb при ryzen 3600
всем привет, сейчас сижу на 1060, но 3 гига видеопамяти в какой-то момент стало плохой шуткой.

Где то нашёл инфу о том, что оптимальная память для этого проца желательно должна быть с частотой 3200 Мгц. В итоге без задней мысли разогнал в биосе victory . Стоит покупать новую или и так сойдёт?
Выполнил последние рекомендации: откатил биос и удалил нежелательное ПО от IObit. После всех совершенных манипуляций, буквально пару минут назад появился черный экран и пк перезагрузился. Пытался найти причину подобного поведения в «просмотре событий», ничего конкретного не нашёл

Добавлено через 33 минуты
За эти 2 часа произошли 2 вылета, от одного из которых я смог вытянуть из «просмотра событий» вот это

Произошла неустранимая аппаратная ошибка.

Сообщивший компонент: ядро процессора
Источник ошибки: Machine Check Exception
Тип ошибки: Cache Hierarchy Error
ИД APIC процессора: 9

Дополнительные сведения содержатся в подробностях этой записи.

И 2 синих экрана, которые идентичны двум последним в прикрепленном архиве с дампами SYSTEM_SERVICE_EXCEPTION win32kfull.sys 0х0000003b и PAGE_FAULT_IN_NONPAGED_AREA ntoskrnl.exe 0x00000050

Добавлено через 4 минуты
Только что ещё 2 bsod’а подряд IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe 0x0000000a huh

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Hello. I am checking event logs from 23.10.2018 and have spam of WHEA-LOGGER 19 entries, each every 1 minute,when system is idling or i am just in windows/desktop.

*When i run all stress tests and benches and games like Assassin Creed, Far Cry 5,etc,all heavy for cpu and system. no whea in events. But when i am idling or doing something in windows or idling its logging in events.

System is smooth and no crashing or data corruption.

*Windows 10 1803 actually.

*A spam of: WHEA Event ID 19 CPU-corrected hw error

*A corrected hardware error has occurred.

*Reported by component: Processor Core

*Error Source: Corrected Machine Check

*Error Type: Cache Hierarchy Error

*Screens are from january 21.01 but this is the same of course warning whea entry:

*2x8GB DDR4 3000MHZ GSKILL

*Asus Z370 Pro Gaming ( bios old from august 2017 )

Gtx 2080 Ti Gigabyte Windforce ( actually ). On january i had Aorus 1080 ti.

*Dont have any crashing,no freezing,no bsods,scores are fine etc.

Anyway no problems with card,no issues etc. So question.

ANyway is this reason to worry or skip it if they stop it again? Maybe something with voltage or something ( reading reddit ) but they appeared when system was idling ( not gaming ) and i was away from pc. All drivers installed. Gpu drivers 411.70 Thanks

Источник

Cache hierarchy error windows 10

Здравствуйте, возможно, кто то может помочь в решении проблемы. После установки (или обновления) драйверов на видеокарту старше версии 20.4.2 не погружается в сон и не выключается компьютер, Windows заботу завершает, но питание не отключается, в итоге компьютер самостоятельно перезагружается.

Ошибки в журнале Windows:

Не удалось создать файл дампа из-за ошибки при создании дампа.

Система перезагрузилась, завершив работу с ошибками. Возможные причины ошибки: система перестала отвечать на запросы, произошел критический сбой или неожиданно отключилось питание.

Сбой загрузки драйвера DriverWudfRd для устройства ROOTPARAGONBLOCKDEVICE000.

Сбой при запуске службы «luafv» из-за ошибки
Загрузка драйвера была заблокирована

Произошла неустранимая аппаратная ошибка.
Сообщивший компонент: ядро процессора
Источник ошибки: Machine Check Exception
Тип ошибки: Cache Hierarchy Error
ИД APIC процессора: 10

Компьютер был перезагружен после критической ошибки. Код ошибки: 0x00000101 (0x0000000000000010, 0x0000000000000000, 0xffffd50151900180, 0x000000000000000a). Дамп памяти сохранен в: C:WindowsMEMORY.DMP. Код отчета: bce92f35-7b1f-4d64-94f8-6cc21b1b3613.

Все ошибки возникли в течении 10 сек.

ОС: Windows 10 2004 версия 64, установлены сентябрьские обновления;
Процессор: Ryzen 5 3600;
ОЗУ: Crucial Balistix Sport 3200 МГц, разогнана до 3733 МГц (работает под нагрузкой стабильно);
Видеокарта: RX 580 8G Aorus;
Системный накопитель: SSD Samsung 860 Evo;
БП: Chiftec 550 Ватт.
Установлены были драйвера:
Видеокарта: 20.8.1, 20.8.2, 20.9.1;
Чипсет: 2.05.04.352, 2.07.21.306.
Драйвера удалялись через Display Driver Uninstaller версия v18.0.2.8. 20.9.1 устанавливались через пункт восстановления заводских настроек в мастере установки драйверов.

Источник

Processors

Main Board: MSI MAG B550 MORTAR WIFI

RAM: CORSAIR Vengance LPX 16GB (2×8) DDR4 @ 3200

SSD: WD Black SN750 NVME M.2 2280 1TB

PSU: Seasonic Focus 650W 80+ GOLD Fully Modular SFX-L

What I have tried so far:

-Fresh driver install on; Chipset and GPU

-BIOS Update (Latest)

-Disabling Fast Startup

-GPU and CPU Stress tests

-Underclocking my RAM, CPU and GPU

-Making sure there are no overclockings in my BIOS or AMD Software (Not sure if I missed one or not)

I am just shy of trying to do a clean install of windows 10 x64 without the auto drivers from Microsoft

I would also like the note that the 5700XTs drivers are trash and crash constantly especially with Unreal Engine so I am curious if the instability or issue is being caused by the card

Windows Event Viewer logs as follows:

18
0
2
0
0
0x8000000000000000

17317

System
DESKTOP-9AJKPPN

—
3
0
5
0xbea0000000000108
0x7ff611fcadd0
0xd01a0ffe00000000
9
2
256
0
256
0
256
256
256
936
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

18
0
2
0
0
0x8000000000000000

19025

System
DESKTOP-9AJKPPN

—
3
1
5
0xbea0000000000108
0x1f805306565e8
0xd01a0ffe00000000
9
2
256
0
256
0
256
256
256
936
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

18
0
2
0
0
0x8000000000000000

21648

System
DESKTOP-9AJKPPN

—
3
12
5
0xbea0000000000108
0x101f8038c8d65ab
0xd01a0ffe00000000
9
2
256
0
256
0
256
256
256
936
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

18
0
2
0
0
0x8000000000000000

21339

System
DESKTOP-9AJKPPN

—
3
6
5
0xbea0000000000108
0x1f80499b665e8
0xd01a0ffe00000000
9
2
256
0
256
0
256
256
256
936
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

Источник

Built pc about two months ago, will list the specs below. Since then, while gaming, just continual black screen crashes with an automatic reboot behind it. Event viewer is giving me:

A corrected hardware error has occurred. Reported by component: Processor Core Error Source: Corrected Machine Check Error Type: Cache Hierarchy Error Processor APIC ID: 0

Mini dump points to graphics driver error.

Have tried the following: Ddu all drivers from 20.4.1 to 20.7.1. Turned off all options in Adrenalin. Tried installing without Adrenalin. Turning off docp for ram. Removing any auto overclock from motherboard. Replacing psu. Multiple stress tests with occt and various others with no errors thrown.

Bios, chipset, graphics, windows, and other drivers are up to date. Error is not easily reproducible, as sometimes it will black screen if 5 mins, others 5 hours. I’m at the end of my list of things to try and losing my mind.

Specs CPU: ryzen 5 3600. Gpu: sapphire 5700xt nitro+ se. Psu: Corsair cx650m. Ram: g.skill trident z rgb 3600 cl18. Cooling: sychthe ninja 5. Motherboard: asus rog strix b450-f gaming.

System works flawlessly except for gaming. I am open to any and every idea. And my apologies for the formatting, typing from my phone because I can’t stand to look at my pc right now. If you need any more details, I can provide them.

Edit: just sent in processor today for RMA. Will do more testing once I get it back. If that doesn’t work, graphics card and mobo are next.

Edit2: day 1 since replacing processor- tested playing sea of thieves, which was constantly crashing for me with the old processor. No crash today. Will post weekly updates.

Edit3: got a crash earlier this week, after the new cpu. Same error. Ruled out cpu. Definitely think something is not playing nice with the adrenaline software. DDUd the driver again. Went back to 20.4.2. This time, without adrenaline, just for one more try. Now everything seems to be working as it should. Haven’t tried to install msi afterburner yet for tweaks, but tempted to just stay software free until I come across another hard crash. War zone did crash on me after these changes, but only the game, not my cpu. And that was after playing for hours. And was a directx error. Will update again if anything changes.

Edit4: been a wild month. Was running flawlessly with 20.4.2, without adrenaline. Wasn’t getting crashes, constantly playing and loving my machine. Skip to one week ago, where I had to take the LSAT. Well, glorious for me, the LSAT was online and requires a specific software browser for the writing portion. Get through with the test, all is well. Do the writing portion, click submit, and crash. Same errors as before. FML. Eventually, I did get it done and submitted, after going through the thing again. However, warzone crashed on me once again, after the lsat fiasco. Typed F in my life chat and updated to 20.8.3, without adrenaline software. Been working since then like a charm. Once again, will update if anything changes.

Edit5: updated to 20.9.1, without adrenaline. Was really excited seeing the first line in this update log — fixing black screen errors. Alas, no more than one week into it, and I did get a crash with same errors. Now, my crashes are definitely not as frequent, but I also attribute that to playing on my computer less. However, problem is still not solved. Starting to think it may be a chipset driver issue, since I am seeing multiple builds come in with the same error.

Edit6 20OCT: updated to 20.9.2, WITH adrenaline. Decided to go back and give it a shot. I will say, I did put an unstable undervolt on it today, that caused a crash. Tweaked the undervolt a smidge, and it seemed to perform rock solid when playing warzone and sea of thieves today. Granted I only played for about 2 hours, but no issues really. Will update again if anything changes. Future updates will be dated, for reference.

Edit7 25OCT: sea of thieves crashed while gaming on Friday. Computer stayed on, but graphics driver error and it wouldn’t let me open Radeon software after crashing. Forced me to restart. Updated to 20.10.1 with adrenalin again, along with the new chipset update ryzen put out this month. Saturday went considerably better with gaming, no crashes or errors. No overclock or undervolt, only tweaked the fan curve max speed and turned off zero rpm in adrenalin. Stay tuned.

Edit8 19NOV: graphics card RMA time. Even with the multiple fixes I have tried. Still crashing. Wish me luck. Hopefully they see it has issues.

Edit9 02JAN: My apologies for the absence. Some family issues/priorities took me away from my computer for a month, and I was unable to test the new graphics card i had received. So here goes for the final update, hopefully, fingers crossed. The RMA processed smoothly, I have installed the new graphics card, and made a few changes all at once. To start, graphics card; I’m pretty positive i was sent a refurbished card from my RMA, but I have no complaints so far, as all seems well. As well, I adjusted where I positioned the computer in my house, so no more running through a power strip of extension; the box is direct connected to the wall (which may or may not bite me in the ass during a storm). Lastly, got a new mouse for the computer, a nice G502 from Logitech to get rid of the old piece of shit I was using. So, somehow, some way, the combination of these three things has allowed me to play all day today uninterrupted. No crashes, no black screen. Hell, I even DDU’d the driver, took MSI afterburner off, and updated to 20.12.1 WITH adrenaline software. All seems well so far. And I really hope this is my last update. The two major things I can possibly think of was either the graphics card was fucked, or the power delivery was fucked. Either way, it seems to be much better now, and I can use the computer how it was meant; to game my little heart out for hours on end. If anyone else has any questions, please feel free to post here or send me a DM.

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После выхода новых процессоров Ryzen 5000 все сайты и форумы пестрили сообщениями об их непревзойденной производительности. После поступления первых партий в продажу количество восхищенных отзывов не уменьшилось, но появились первые сообщения о проблемах, с одной из которых столкнулся и я — самопроизвольная перезагрузка компьютера при простое или слабой нагрузке. При этом, все стресс-тесты проходят «на ура», тестирование отдельных компонентов также не выявляет проблем.

Я не хотел прибегать к ручному разгону, как к способу решения этой проблемы (помогает всем), но и постоянные перезагрузки с последующим появлением ошибки WHEA Logger ID 18 — Cache Hierarchy Error (или аналогичных) тоже не давали насладиться спокойной работой на мощном железе. Естественно, я обновлял BIOS, драйвера, пытался включать/отключать различные параметры в настройках BIOS, как и рекомендуют на большом количестве форумов… Не помогало ничего.

Но решить мою проблему помогла случайность. Во время очередных тестов я выставил профиль питания в Windows — Высокая производительность (High performance). Сразу внимания не обратил, но перезагрузки ушли. Затем, через некоторое время, я вернул «Сбалансированный» (Balanced performance) режим и компьютер опять начал перезагружаться. И снова это происходило либо при слабых нагрузках, либо вообще в простое. Возврат профиля «Высокая производительность» снова решил проблему.

Насколько я понял, внезапные перезагрузки возникали из-за попыток ОС Windows управлять состоянием процессора (его частотой или состоянием ядер) при простое. В профиле «Высокая производительность» минимальное состояние процессора равно 100%, т.е. частота не будет снижаться меньше базовой (3.7 ГГц для Ryzen 5900X).

Таким образом, если вы страдаете от внезапных перезагрузок на новом процессоре из серии Ryzen 5000, но ваше остальное железо точно рабочее, а БП способен вытянуть всю систему и стабильно работает под нагрузками — попробуйте поставить «Высокая производительность» в параметрах питания ОС Windows и скорее всего перезагрузки уйдут.

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Hello everyone,
I got a peculiar problem when I’m using my computer casually where it suddenly become so lag then it automatically reboot. I checked Event viewer and got this status:

Several troubleshoots that I have tried including:

Memcheck from windows; All cleared on memory. No issues found, yet problem still pertained.
Unplug WiFi card & DDU re-install graphics driver. Issues still exists.
Format and re-install windows. Issue still exists.
set BIOS configuration to default including not choosing d.o.c.p RAM profiles.

As for my computer specification, specified in the following:

CPU: AMD Ryzen 5 3500x
Mobo: Asus PRIME A320M-K
Memory: V-Gen Tsunami DDR4 3200Mhz Dual-Channel 16GB
VGA: RX 580 8GB — Red Devil
Storage_1: Adata SX6000 Lite 256 GB M.2 NVME
Storage_2: WDC Blue SSD 500 GB
PSU: Infinity 500 W (80+ Bronze)

If it is possible, I highly prefer not to RMA as during pandemics the logistic might not be the best which means slow delivery.

Hello everyone,
I got a peculiar problem when I’m using my computer casually where it suddenly become so lag then it automatically reboot. I checked Event viewer and got this status:

A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 1
The details view of this entry contains further information.

Several troubleshoots that I have tried including:

Memcheck from windows; All cleared on memory. No issues found, yet problem still pertained.

Unplug WiFi card & DDU re-install graphics driver. Issues still exists.

Format and re-install windows. Issue still exists.

set BIOS configuration to default including not choosing d.o.c.p RAM profiles.

As for my computer specification, specified in the following:

CPU: AMD Ryzen 5 3500x

Mobo: Asus PRIME A320M-K

Memory: V-Gen Tsunami DDR4 3200Mhz Dual-Channel 16GB

VGA: RX 580 8GB — Red Devil

Storage_1: Adata SX6000 Lite 256 GB M.2 NVME

Storage_2: WDC Blue SSD 500 GB

PSU: Infinity 500 W (80+ Bronze)

I have also run CPU Stress test using Prime95 and during self test 12K (+/-30 min) it suddenly become lag and restarted itself. The temperature of the CPU at the moment reach 85 Celsius degree.
Can someone help me with this issue? Does the problem lies on the CPU? (which means I need to RMA it) or Does the PSU is the problem source?
I’d really appreciate your kind help and fast response.

If it is possible, I highly prefer not to RMA as during pandemics the logistic might not be the best which means slow delivery.

[UPDATE]

rgd1101

: Nov 7, 2011

: 69,649

: 3,204

: 162,240

: 6,865

psu, cpu overheating, old chipset.
latest bios?

psu, cpu overheating, old chipset.
latest bios?

I didn’t measure PSU temperature yet, but when my hands near the PSU it doesn’t felt hot. As for CPU, the highest temp reach up to 90 Celcius. However, if I checked to several forum that temperature seems acceptable enough for the system. The mobo Is using the latest BIOS from Asus A320M-K Prime official web.

Hopefully, that will clear up some specification that not described well yet.

: Oct 16, 2017

: 9,113

: 2,363

: 46,440

: 1,814

I didn’t measure PSU temperature yet, but when my hands near the PSU it doesn’t felt hot. As for CPU, the highest temp reach up to 90 Celcius. However, if I checked to several forum that temperature seems acceptable enough for the system. The mobo Is using the latest BIOS from Asus A320M-K Prime official web.

Hopefully, that will clear up some specification that not described well yet.

What are you using for CPU cooling? 85-90C seems pretty hot for a 3500X on an A320 board (meaning no overclocking possible). I’d look at cooler mounting at least, or even a modest after-market cooler if you’re using something tiny like the Wraith Stealth. CM Hyper212 is very good, pretty cheap and probably good enough to carry on to a future upgrade system.

How are you measuring the temperature? I’d suggest getting HWInfo 64 and look for a CPU die (average) temperature reading in the sensors table. It’s going to be a more relevant indication of the processor temp.

: Jan 15, 2001

: 1,328

: 366

: 19,670

: 4

Are you doing any overclocking on this machine?

Processor APIC ID: 1 is pointing to Core number 2

Make sure everything is set to default in the bios then download corecycler and run it. This should catch errors with any of the cores.

What are you using for CPU cooling? 85-90C seems pretty hot for a 3500X on an A320 board (meaning no overclocking possible). I’d look at cooler mounting at least, or even a modest after-market cooler if you’re using something tiny like the Wraith Stealth. CM Hyper212 is very good, pretty cheap and probably good enough to carry on to a future upgrade system.

How are you measuring the temperature? I’d suggest getting HWInfo 64 and look for a CPU die (average) temperature reading in the sensors table. It’s going to be a more relevant indication of the processor temp.

Thank you for your input. I have tried stress testing using prime95 and take a log during stress testing with temperature readings from HWInfo64. Based on the logs, when the computer suddenly restart, the temperature of the CPU only reach 63 degree and the motherboard only reach 45 degree. I think it’s safe to say that the temperature wasn’t the case (the main cause of my computer issue).

Are you doing any overclocking on this machine?

Processor APIC ID: 1 is pointing to Core number 2

Make sure everything is set to default in the bios then download corecycler and run it. This should catch errors with any of the cores.

Thank you for your response.

No I’m not doing any overclocking on this machine. Even when my RAM which could get to 3200 MHz using D.O.C.P profile, I set it back to default. Everything have been set to default BIOS-wise.

I have tried using prime95 but couldn’t see any problems from the logs. The last stress test shown that the computer suddenly restart during 1280k test.

Hello everyone,
I got a peculiar problem when I’m using my computer casually where it suddenly become so lag then it automatically reboot. I checked Event viewer and got this status:

A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 1
The details view of this entry contains further information.

Several troubleshoots that I have tried including:

Memcheck from windows; All cleared on memory. No issues found, yet problem still pertained.

Unplug WiFi card & DDU re-install graphics driver. Issues still exists.

Format and re-install windows. Issue still exists.

set BIOS configuration to default including not choosing d.o.c.p RAM profiles.

As for my computer specification, specified in the following:

CPU: AMD Ryzen 5 3500x

Mobo: Asus PRIME A320M-K

Memory: V-Gen Tsunami DDR4 3200Mhz Dual-Channel 16GB

VGA: RX 580 8GB — Red Devil

Storage_1: Adata SX6000 Lite 256 GB M.2 NVME

Storage_2: WDC Blue SSD 500 GB

PSU: Infinity 500 W (80+ Bronze)

I have also run CPU Stress test using Prime95 and during self test 12K (+/-30 min) it suddenly become lag and restarted itself. The temperature of the CPU at the moment reach 85 Celsius degree.
Can someone help me with this issue? Does the problem lies on the CPU? (which means I need to RMA it) or Does the PSU is the problem source?
I’d really appreciate your kind help and fast response.

If it is possible, I highly prefer not to RMA as during pandemics the logistic might not be the best which means slow delivery.

[UPDATE]

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