I have Windows Server 2012 that went somewhat stale update-wise (the most recent installed update dates back to June 2016). I am trying to get it patched up. The problem is that for some reason Windows Update refuses to acquire new updates. When I
click on «check for updates», it shows the green scrolling bar under «Checking for updates…» and it can sit there for hours doing nothing (there even seems to be no disk activity.)
In the Windows Update log, I see this (no idea if this is at all relevant)
2017-03-01 16:14:40:211 5476 1688 CltUI FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
2017-03-01 16:14:40:212 5476 1688 CltUI WARNING: RegisterNetworkCostChangeNotification: Error 80004002
and the last thing it ever writes before going idle is
2017-03-01 16:14:44:015 1232 167c AU Triggering AU detection through DetectNow API
2017-03-01 16:14:44:015 1232 167c AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
2017-03-01 16:14:44:015 1232 167c AU Will do the detection after current detection completes
If I interrupt it after a while, it follows up with:
2017-03-01 16:20:16:089 1232 1958 Agent * WARNING: Failed to filter search results, error = 0x8024000B
2017-03-01 16:20:16:089 1232 191c AU ########### AU: Uninitializing Automatic Updates ###########
2017-03-01 16:20:16:105 1232 1958 Agent *********
2017-03-01 16:20:16:105 1232 1958 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-03-01 16:20:16:105 1232 1958 Agent *************
2017-03-01 16:20:16:105 1232 1958 Agent *************
2017-03-01 16:20:16:105 1232 1958 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-03-01 16:20:16:105 1232 1958 Agent *********
2017-03-01 16:20:16:105 1232 1958 Agent * Online = No; Ignore download priority = No
2017-03-01 16:20:16:105 1232 1958 Agent * Criteria = «IsInstalled=0 and DeploymentAction=’Installation’ or IsPresent=1 and DeploymentAction=’Uninstallation’
or IsInstalled=1 and DeploymentAction=’Installation’ and RebootRequired=1 or IsInstalled=0 and DeploymentAction=’Uninstallation’ and RebootRequired=1»
2017-03-01 16:20:16:105 1232 1958 Agent * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
2017-03-01 16:20:16:105 1232 1958 Agent * Search Scope = {Machine & All Users}
2017-03-01 16:20:16:105 1232 1958 Agent * Caller SID for Applicability: S-1-5-18
2017-03-01 16:20:16:105 1232 1958 Agent * WARNING: Exit code = 0x8024000B
2017-03-01 16:20:16:105 1232 1958 Agent *********
2017-03-01 16:20:16:105 1232 1958 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-03-01 16:20:16:105 1232 1958 Agent *************
2017-03-01 16:20:16:105 1232 1958 Agent WARNING: WU client failed Searching for update with error 0x8024000b
I tried to roll back to a month-old backup and it seems to be broken already.
I tried to purge the Windows Update cache by stopping relevant services, deleting %WINDIR%/SoftwareDistribution and %WINDIR%/System32/catroot2, and restarting services. It still does not work, though this time log messages are different.
2017-03-01 16:21:33:849 1232 438 Service ** START ** Service: Service startup
2017-03-01 16:21:33:849 1232 438 Service *********
2017-03-01 16:21:33:849 1232 438 Agent * WU client version 7.8.9200.17185
2017-03-01 16:21:33:849 1232 438 Agent * Base directory: C:windowsSoftwareDistribution
2017-03-01 16:21:33:849 1232 438 Agent * Access type: No proxy
2017-03-01 16:21:33:849 1232 438 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2017-03-01 16:21:33:849 1232 438 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2017-03-01 16:21:33:849 1232 438 Agent * Network state: Connected
2017-03-01 16:21:33:849 1232 438 Setup WARNING: SelfUpdate is in an error state
2017-03-01 16:21:33:849 1232 438 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2017-03-01 16:21:33:849 1232 438 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2017-03-01 16:21:34:068 1232 438 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2017-03-01 16:21:34:068 1232 438 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2017-03-01 16:21:34:068 1232 438 DtaStor Data store successfully created
2017-03-01 16:21:34:068 1232 438 Agent WARNING: Failed to add and register service 117cab2d-82b1-4b5a-a08c-4d62dbee7782 to the data store 0x8007007a
2017-03-01 16:21:34:068 1232 438 Agent WARNING: Service Recovery: Attempting to add pending registration for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782 to the data store
2017-03-01 16:21:34:068 1232 438 Agent WARNING: Failed to add and register service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x8007007a
2017-03-01 16:21:34:068 1232 438 Agent WARNING: Service Recovery: Attempting to add pending registration for service 7971f918-a847-4430-9279-4a52d1efe18d to the data store
2017-03-01 16:21:34:068 1232 438 Agent WARNING: Failed to add and register service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x8007007a
2017-03-01 16:21:34:068 1232 438 Agent WARNING: Service Recovery: Attempting to add pending registration for service 7971f918-a847-4430-9279-4a52d1efe18d to the data store
2017-03-01 16:21:34:068 1232 438 Agent *********** Agent: Initializing global settings cache ***********
2017-03-01 16:21:34:068 1232 438 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2017-03-01 16:21:34:068 1232 438 Agent * WSUS server: <NULL>
2017-03-01 16:21:34:068 1232 438 Agent * WSUS status server: <NULL>
2017-03-01 16:21:34:068 1232 438 Agent * Target group: (Unassigned Computers)
2017-03-01 16:21:34:068 1232 438 Agent * Windows Update access disabled: No
(…snip…)
2017-03-01 16:21:42:576 5476 114c CltUI FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
2017-03-01 16:21:42:576 5476 114c CltUI WARNING: RegisterNetworkCostChangeNotification: Error 80004002
2017-03-01 16:21:44:686 1232 734 AU Triggering AU detection through DetectNow API
2017-03-01 16:21:44:686 1232 734 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list
2017-03-01 16:21:44:686 1232 734 AU Piggybacking on an AU detection already in progress
2017-03-01 16:22:15:891 1232 80c Misc Validating signature for C:windowsSoftwareDistributionSelfUpdatewsus3setup.cab with dwProvFlags 0x00000080:
2017-03-01 16:22:15:891 1232 80c Misc Microsoft signed: NA
2017-03-01 16:22:15:891 1232 80c Misc Infrastructure signed: Yes
2017-03-01 16:22:15:953 1232 80c Setup Determining whether a new setup handler needs to be downloaded
2017-03-01 16:22:15:953 1232 80c Setup SelfUpdate handler is not found. It will be downloaded
2017-03-01 16:22:15:953 1232 80c Setup Evaluating applicability of setup package «Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6»
2017-03-01 16:22:15:969 1232 80c Setup Setup package «Package_for_KB2887537~31bf3856ad364e35~amd64~~6.2.1.6» is not applicable
2017-03-01 16:22:15:969 1232 80c Setup Evaluating applicability of setup package «Package_for_KB2887536~31bf3856ad364e35~amd64~~6.2.1.6»
2017-03-01 16:22:18:063 1232 80c Setup Setup package «Package_for_KB2887536~31bf3856ad364e35~amd64~~6.2.1.6» is not applicable
2017-03-01 16:22:18:063 1232 80c Setup Evaluating applicability of setup package «Package_for_KB2887535~31bf3856ad364e35~amd64~~6.2.1.10»
2017-03-01 16:22:19:422 1232 80c Setup Setup package «Package_for_KB2887535~31bf3856ad364e35~amd64~~6.2.1.10» is not applicable
2017-03-01 16:22:19:438 1232 80c Setup SelfUpdate check completed. SelfUpdate is NOT required.
2017-03-01 16:22:19:578 1232 80c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2017-03-01 16:22:19:578 1232 80c PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2017-03-01 16:22:19:656 1232 80c PT WARNING: Cached cookie has expired or new PID is available
2017-03-01 16:22:19:719 1232 80c Agent Reading cached app categories using lifetime 604800 seconds
2017-03-01 16:22:19:719 1232 80c Agent Read 0 cached app categories
2017-03-01 16:30:44:365 1232 80c Misc WARNING: WinHttp: httpRead failed. error 0x80072ee2
2017-03-01 16:30:44:365 1232 80c Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072ee2
2017-03-01 16:52:59:430 1232 80c Misc WARNING: WinHttp: httpRead failed. error 0x80072ee2
2017-03-01 16:52:59:430 1232 80c Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072ee2
2017-03-01 16:55:24:131 1232 80c Driver Matched driver to device PCIVEN_8086&DEV_8D3A&SUBSYS_35C88086&REV_05
2017-03-01 16:55:24:131 1232 80c Driver Status: 0x4180200a, ProblemNumber: 00000000
2017-03-01 16:55:24:131 1232 80c Driver Matched driver to device PCIVEN_8086&DEV_6FD1&SUBSYS_6FD18086&REV_01
2017-03-01 16:55:24:131 1232 80c Driver Status: 0x1802000, ProblemNumber: 00000000
2017-03-01 16:55:24:131 1232 80c Driver Matched driver to device PCIVEN_8086&DEV_6FD1&SUBSYS_6FD18086&REV_01
2017-03-01 16:55:24:131 1232 80c Driver Status: 0x1802000, ProblemNumber: 00000000
(…snip…)
2017-03-01 16:55:24:178 1232 80c Driver Status: 0x180200a, ProblemNumber: 00000000
2017-03-01 16:55:24:178 1232 80c Driver Matched driver to device PCIVEN_8086&DEV_8D26&SUBSYS_35C88086&REV_05
2017-03-01 16:55:24:178 1232 80c Driver Status: 0x180200a, ProblemNumber: 00000000
2017-03-01 16:55:54:476 1232 80c PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2017-03-01 16:55:54:476 1232 80c PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2017-03-01 16:55:58:116 1232 80c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/msdownload/update/common/2012/10/6077712_67539bbaa7052f0026b6e124063192bc96ea9e1d.cab
for file Z1ObuqcFLwAmtuEkBjGSvJbqnh0= when file has not been previously added to the datastore
2017-03-01 16:55:58:116 1232 80c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/msdownload/update/common/2012/04/4970296_ca03258c4140d420d28973ac55f091a93e1a9efd.cab
for file ygMljEFA1CDSiXOsVfCRqT4anv0= when file has not been previously added to the datastore
2017-03-01 16:55:58:116 1232 80c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/msdownload/update/common/2012/04/4967244_b9018351a069cc0f006a57879dcfb1c488f78621.cab
for file uQGDUaBpzA8AaleHnc+xxIj3hiE= when file has not been previously added to the datastore
(…a few hundred more «DtaStor WARNING»s…)
2017-03-01 16:55:58:194 1232 80c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/c/msdownload/update/others/2017/02/24214705_43024f1f23f8c8f93ea6c4b16759d1d643949e92.cab
for file QwJPHyP4yPk+psSxZ1nR1kOUnpI= when file has not been previously added to the datastore
2017-03-01 16:55:58:194 1232 80c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/c/msdownload/update/others/2017/02/24106723_b9df018bea94e879f8b03daf86c9e918ed3155fa.cab
for file ud8Bi+qU6Hn4sD2vhsnpGO0xVfo= when file has not been previously added to the datastore
2017-03-01 20:01:47:783 5476 114c CltUI FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
2017-03-01 20:01:47:783 5476 114c CltUI WARNING: RegisterNetworkCostChangeNotification: Error 80004002
As of this writing, the last entry is 4 hours old and the service has not been doing anything all this time. Judging by timestamps, last thing it did was to download an EULA for Silverlight, at 16:56.
It is not apparent to me what exactly is going wrong and how to get it all fixed, short of a clean reinstall.
Any suggestions?
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Question
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User-822657959 posted
I create a wrapper «Interop.UTILSRVLIB.dll» for a COM component «UtilSrv». From my asp.net code, I call util = new UTILSRVLib.UtilClass(); util.Init();» In the Init() function of UtilSrv, I call CoCreateInstance() to create an instance of another COM component
named «Foo.dll». It returns 0x80004002. I am sure the Foo.dll is registered correctly. I found a article KB229770 from Microsoft. PRB: CoGetClassObject for IClassFactory2 Returns E_NOINTERFACE for Configured Components SYMPTOMS When you call the CoGetClassObject
function for the IClassFactory2 interface on components that are hosted in a COM+ application, the function fails with error 0x80004002 («No such interface supported» or E_NOINTERFACE). CAUSE This error occurs because the class factory wrapper for configured
components only supports the IClassFactory interface, not the IClassFactory2 interface. The information in this article applies to: Microsoft COM, when used with: the operating system: Microsoft Windows 2000 But my Foo.dll doesn’t use implement IClassFactory2
at all. Any idea? Thanks, Ling
Hi,
I just finished setting up to 2 2012 R2 servers. 1 is the WSUS server named wiin2012-B and the other 1 is win2012-C to just receive the updates. For some reason, even after approving updates and scheduling it to be installed at 4PM, it does not install the updates. Below is the log. Does it have something to do with »
WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037″?
2019-01-23 16:00:05:640 768 8f0 Misc =========== Logging initialized (build: 7.9.9600.19164, tz: +0800) ===========
2019-01-23 16:00:05:640 768 8f0 Misc = Process: C:Windowssystem32svchost.exe
2019-01-23 16:00:05:640 768 8f0 Misc = Module: c:windowssystem32wuaueng.dll
2019-01-23 16:00:05:640 768 8f0 Service *************
2019-01-23 16:00:05:640 768 8f0 Service ** START ** Service: Service startup
2019-01-23 16:00:05:640 768 8f0 Service *********
2019-01-23 16:00:05:891 768 8f0 IdleTmr Non-AoAc machine. Aoac operations will be ignored.
2019-01-23 16:00:05:942 768 8f0 Agent * WU client version 7.9.9600.19164
2019-01-23 16:00:05:975 768 8f0 Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2019-01-23 16:00:05:975 768 8f0 Agent * Base directory: C:WindowsSoftwareDistribution
2019-01-23 16:00:05:975 768 8f0 Agent * Access type: No proxy
2019-01-23 16:00:05:975 768 8f0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2019-01-23 16:00:05:975 768 8f0 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2019-01-23 16:00:05:975 768 8f0 Agent * Network state: Connected
2019-01-23 16:00:06:187 768 8f0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
2019-01-23 16:00:06:187 768 8f0 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2019-01-23 16:00:06:844 768 8f0 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2019-01-23 16:00:06:859 768 cac Agent *********** Agent: Initializing global settings cache ***********
2019-01-23 16:00:06:859 768 cac Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2019-01-23 16:00:06:859 768 cac Agent * WSUS server: http://Win2012-B.sy.com:8530 Opens a new window
2019-01-23 16:00:06:859 768 cac Agent * WSUS status server: http://Win2012-B.sy.com:8530 Opens a new window
2019-01-23 16:00:06:859 768 cac Agent * Target group: (Unassigned Computers)
2019-01-23 16:00:06:859 768 cac Agent * Windows Update access disabled: No
2019-01-23 16:00:06:969 768 8f0 WuTask WuTaskManager delay initialize completed successfully..
2019-01-23 16:00:06:984 768 cac AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-01-23 23:18:52, not idle-only, not network-only
2019-01-23 16:00:06:984 768 cac AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2019-01-24 01:43:51, not idle-only, not network-only
2019-01-23 16:00:06:984 768 cac AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-01-24 01:43:48, not idle-only, not network-only
2019-01-23 16:00:07:346 768 8f0 Report CWERReporter::Init succeeded
2019-01-23 16:00:07:346 768 8f0 Agent *********** Agent: Initializing Windows Update Agent ***********
2019-01-23 16:00:07:421 768 8f0 DnldMgr Download manager restoring 0 downloads
2019-01-23 16:00:07:421 768 8f0 AU ########### AU: Initializing Automatic Updates ###########
2019-01-23 16:00:07:421 768 8f0 AU AIR Mode is disabled
2019-01-23 16:00:07:421 768 8f0 AU # Policy Driven Provider: http://Win2012-B.sy.com:8530 Opens a new window
2019-01-23 16:00:07:421 768 8f0 AU # Detection frequency: 22
2019-01-23 16:00:07:421 768 8f0 AU # Approval type: Scheduled (Policy)
2019-01-23 16:00:07:421 768 8f0 AU # Auto-install minor updates: Yes (User preference)
2019-01-23 16:00:07:421 768 8f0 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2019-01-23 16:00:07:843 768 8f0 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2019-01-23 16:00:07:843 768 8f0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2019-01-23 16:00:07:875 768 8f0 WuTask ScheduledInstallTaskHandler, setting scheduled install attempt time to 2019-01-24 08:00:00, using automatic maintenance:False.
2019-01-23 16:00:07:968 768 8f0 AU AU finished delayed initialization
2019-01-23 16:00:07:968 768 8f0 AU Currently AUX is enabled — so not show any WU Upgrade notifications.
2019-01-23 16:00:07:986 768 8f0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2019-01-23 16:00:08:063 768 8f0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2019-01-23 16:00:08:078 768 8f0 WuTask ScheduledInstallTaskHandler, setting scheduled install attempt time to 2019-01-24 08:00:00, using automatic maintenance:False.
2019-01-23 16:00:08:093 768 cac AU Request to perform an AU scheduled install
2019-01-23 16:00:08:093 768 cac AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2019-01-23 16:00:08:111 768 278 DnldMgr Asking handlers to reconcile their sandboxes
2019-01-23 16:00:08:147 768 cac AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2019-01-23 16:00:08:222 768 cac AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
attach_file
Attachment
WindowsUpdate.txt
1.23 MB
I have a similar problem on a server 2012 (Essentials) to that described in questions Windows Server 2012 checking for updates forever and windows 2012 server and wsus.
I have not had any auto Windows Updates for the last 3 months.
Originally WU showed a red warning message about having not checked for updates giving a ‘last checked date’ 3 months prior (even although was set to auto download updates). After carrying out various actions described in questions above and from many other sources I now have Windows update reporting ‘You are set to automatically download updates’ with ‘most recent’ and ‘updates installed’ showing ‘never’. WU never attempts to check for updates. When I click ‘check for updates’ it appears to start but never completes.
The WindowsUpdate log shows the ‘FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002’ error’. One of the few things I have not done is;
wuauclt /ResetAuthorization /DetectNow
because the Microsoft instruction link prior to this suggested action does not exist anymore (http://windows.microsoft.com/en-IN/windows7/windows-update-error-80004002). What instructions were in this link?
I am quite happy to start again on this problem feel free to suggest actions to try to fix this.
I have attached a WindowsUpdate log file. The entries starting at 08:34 was after a reboot. The entries at 16:09 was after manually checking for updates.
When System Center Endpoint Protection (SCEP) updates are not applying and the following errors are mentioned, Windows Update is not configured right. Let’s first have a look at the errors:
WindowsUpdate.log
-CNetworkCostChangeHandler: RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
-RegisterNetworkCostChangeNotification: Error 80004002
-Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
-Network Cost is assumed to be not supported as something failed with trying to handls to wcmapi.dll
-CSerializationHelper: InitSerialize failed: 0x80070002
UpdatesDeployment.log
-Job error (0x87d00692) received for assignment
WUAHandler.log
-Failed to Add Update Source for WUAgent of type (2) and id {}. Error = 0x87d00692
Long story short, there was an unknown WSUS policy in-place! After changing few settings everything was working immediately.
Just make sure «Allow Automatic Updates immediate installation» is enabled, and «Specify intranet Microsoft update service location» is pointing to the ConfigMgr SUP server on port 8530/8531. Then you will be fine after all. Hope it helps!
Source: SCEP updates pushed out to clients through SCCM 2012
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- 1. What is Malwarebytes Error Cocreateinstance Failed error?
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pending technology that fix your windows operating system registry
structure.
basic features: (repairs system freezing and rebooting issues , start-up customization , browser helper object management , program removal management , live updates , windows structure repair.)
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From the output, I can see that the StubRequest was created, because the application printed «new StubRequest». However, the HRESULT is always not successful, and there’s an exception instead of printing the line from doSomething().