Component pci express root port a corrected hardware error has occurred

i got the below error is anyone able to shed any light on it A corrected hardware error has occurred. Component: PCI Express Root Port Error Source: Advanced Error Reporting (PCI Express) Bus:Device:Function: 0x0:0x1C:0x5 Vendor ID:Device ID: 0x8086:0xA115 Class Code: 0x30400 The details view of thi...

Hi @evans89lfc,

Thank you for your query.

I understand that you are getting the error » A corrected hardware error has occurred.»

Component PCI Express Root Port

Error Source : Advanced Error Reporting (PCI Express

 Bus Device Function: Ox:0:. 0x1c: 0x5

 Vendor ID Device ID 0x8086: 0xA115,

Class Code 0x30400.

The details view of this entry contains further information.

I suggest you run the  HP Support Assistant  to check for any HP updates, including a chipset driver.

Have you done all your Windows updates?

Here is a link to the  Windows Update Troubleshooter. Open the Windows update troubleshooter, as it may help find additional drivers. It should lead to a forced update of Windows updates that may not be automatically being applied that could help resolve this issue.

Please let me know the outcome.

Good Luck!

Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as yourself. Please consider marking the post that resolves your issue as   «Accept as Solution»   to help other community  members!

To show appreciation for my efforts, please click the “Thumbs Up Icon” below.  

Sparkles1

I have a newly bought Aspire E-15 and recently it is facing BSOD and restarted a few times. I have checked the event viewer and i noticed it was flooded with event ID 17 : 

A corrected hardware error has occurred.

Component: PCI Express Root Port

Is it related ? And how do i fix this problem.

0

Best Answer

  • Hi,

    Yes, you can rollback the driver and it won’t create any problem, however, it’s better to backup your system so that if any problem you can recover to a working laptop.

    0

FAQ & Answers

  • Thanks for the reply! my laptop model is E5-575G-54XT.  

    According to Acer care centre, i have the lastest bios and have updated all the drivers.

    I have just read other post which reccomended rolling back the realtek pcie GBE family controler and  the warnings have stopped. Just wondering whether this action would cause future problems and what consequences it might bring.

    0

  • Hi,

    Yes, you can rollback the driver and it won’t create any problem, however, it’s better to backup your system so that if any problem you can recover to a working laptop.

    0

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  • Question

  • I keep getting the following error message:

    Event ID: 17

    Source: WHEA-Logger

    A corrected hardware error has occurred.

    Component: PCI Express Root Port

    Error Source: Advanced Error Reporting (PCI Express)

    Bus:Device:Function: 0x0:0x7:0x0

    Vendor ID:Device ID: 0x8086:0x340e

    Class Code: 0x30400

    I’m running Win 7 Ultimate 64-bit, on a DX58SO mobo and i7-975 proc.

    The Vendor ID points to Intel, but the Device ID points to «Fast Ethernet» from a different company (and not the embedded NIC).

    I’m at a loss as to what this could be. Anyone? Need more details?

    Thank you!


    Scott R.

Answers

  • Hi,

    I suggest updating chipset driver. If it’s an OEM computer, please download it from the computer manufacturer’s website.

    In addition, according to my search, some users resolved this issue by stopping the TI External Event Utility service. Please load services by clicking the Start button, typing Services.msc and pressing Enter. Find out that service, double click it and click
    the Stop button.

    Hope it helps.


    Vivian Xing — MSFT

    • Marked as answer by

      Tuesday, June 15, 2010 8:34 AM

  • Remove From My Forums
  • Question

  • I keep getting the following error message:

    Event ID: 17

    Source: WHEA-Logger

    A corrected hardware error has occurred.

    Component: PCI Express Root Port

    Error Source: Advanced Error Reporting (PCI Express)

    Bus:Device:Function: 0x0:0x7:0x0

    Vendor ID:Device ID: 0x8086:0x340e

    Class Code: 0x30400

    I’m running Win 7 Ultimate 64-bit, on a DX58SO mobo and i7-975 proc.

    The Vendor ID points to Intel, but the Device ID points to «Fast Ethernet» from a different company (and not the embedded NIC).

    I’m at a loss as to what this could be. Anyone? Need more details?

    Thank you!


    Scott R.

Answers

  • Hi,

    I suggest updating chipset driver. If it’s an OEM computer, please download it from the computer manufacturer’s website.

    In addition, according to my search, some users resolved this issue by stopping the TI External Event Utility service. Please load services by clicking the Start button, typing Services.msc and pressing Enter. Find out that service, double click it and click
    the Stop button.

    Hope it helps.


    Vivian Xing — MSFT

    • Marked as answer by

      Tuesday, June 15, 2010 8:34 AM

Question HELP! — A corrected hardware error has occurred. Component: PCI Express Root Port Error Source: Advanced Error Reporting (PCI Express)


  • Thread starter

    harnsisdead


  • Start date

    Jan 16, 2022

  • #1

my specs:
ryzen 3600, asrock steel legend b450 motherboard, 32 gb corsair vegence ram, gtx1050ti

I keep getting this error when loading fullscreen games, such as battlefield v, Roblox :

Source: WHEA-Logger
Event ID: 17
«A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)»

Ive tried removing and re-installing device drivers as well as updating my motherboard bios and enabling XMP for my ram. nothing seems to be working. I cant run fullscreen applications for longer than 10-20mins before it crashes and returns me to the desktop.

should I reset my pc? will this fix the issue?
I plan to remove my hardware and reinstall it however this is a last resort.

any infomation on the error would be appreciated.
Ive searched most of the internet already looking for answers. I understand it could either be my ram or gpu?

thanks.

Colif



Jun 12, 2015



61,167



5,188



166,290

10,454


  • #3

Hi, thanks for your response.

Ive already done the clean install of drivers on my PC using DDU.
I have downloaded CPU-Z after reseating bot my RAM and GPU.
CPU-Z recognises both my CPU and my GPU but not my RAM.

When I look at my RAM on the SPD tab in CPU-Z it is all greyed out, therefore Im beginning to think that the RAM may be corrupted?
could this be the case?

I currently have 32gb Corsair Vengeance 2666Hz RAM that I bought second hand from eBay.

Colif



Jun 12, 2015



61,167



5,188



166,290

10,454


  • #4

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

Memtest is created as a bootable USB so that you don’t need windows to run it

  • #5

my specs:
ryzen 3600, asrock steel legend b450 motherboard, 32 gb corsair vegence ram, gtx1050ti

I keep getting this error when loading fullscreen games, such as battlefield v, Roblox :

Source: WHEA-Logger
Event ID: 17
«A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)»

Ive tried removing and re-installing device drivers as well as updating my motherboard bios and enabling XMP for my ram. nothing seems to be working. I cant run fullscreen applications for longer than 10-20mins before it crashes and returns me to the desktop.

should I reset my pc? will this fix the issue?
I plan to remove my hardware and reinstall it however this is a last resort.

any infomation on the error would be appreciated.
Ive searched most of the internet already looking for answers. I understand it could either be my ram or gpu?

thanks.

have you solved the issue , i have the same problem
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x3:0x1
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:pCIVEN_1022&DEV_1453&SUBSYS_14531022&REV_00
Secondary Device Name:

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  1. 11-22-2021 11:33 AM


    #1

    guzmanda2132 no está en línea


    ROG Member

    Array


    ROG Stryx Z690-E: A corrected hardware error has occurred

    The warning message below appears in my Windows 11 system event log a few dozen times per day. This started immediately after my initial build a few weeks ago.

    A corrected hardware error has occurred.

    Component: PCI Express Root Port
    Error Source: Advanced Error Reporting (PCI Express)

    Primary Bus: Device:Function: 0x0:0x1A:0x0
    Secondary Bus: Device:Function: 0x0:0x0:0x0
    Primary Device Name: PCIVEN_8086&DEV_7AC8&SUBSYS_86941043&REV_11
    Secondary Device Name:

    Could this be a driver issue? Maybe a hardware problem with the motherboard? I have the latest Intel Chipset drivers installed according to Armoury Crate.

    Thanks.


  2. 11-23-2021 03:18 AM


    #2

    STARRAIN@ROG está en línea ahora


    Moderator

    Array


    Hi guzmanda2132,
    Do you have any issues while got this warning message?
    Have it occurred on win10 or you install win11 in the beginning?
    If you update bios 0702 and restore bios to all default settings, do you also get the warning message?
    May I have the Intel Chipset drivers version?
    Thank you.


  3. 11-23-2021 01:16 PM


    #3

    guzmanda2132 no está en línea


    ROG Member

    Array


    Do you have any issues while got this warning message?

    No, I’ve noticed no problems related to the warning.

    Have it occurred on win10 or you install win11 in the beginning?

    This is a new Windows 11 install, not an upgrade.

    If you update bios 0702 and restore bios to all default settings, do you also get the warning message?

    My current BIOS is 0503. I didn’t think to check for a newer version since Armoury Crate reports «No new BIOS available». Lesson learned. I’ll give this a try.

    May I have the Intel Chipset drivers version?

    Intel Chipset driver version is 10.1.18838.8284.

    Thanks for your help. I’ll post back after the BIOS update.


  4. 11-23-2021 07:14 PM


    #4

    guzmanda2132 no está en línea


    ROG Member

    Array


    I still get the same warning after updating the BIOS to 0702 and installing latest drivers, including Intel Optane Memory and Storage Management drivers. The waring isn’t correlated to any specific device activity I’ve identified or causing issues. It is a bit concerning, though.

    Thanks.


  5. 11-24-2021 04:48 AM


    #5

    STARRAIN@ROG está en línea ahora


    Moderator

    Array


    Hi guzmanda2132,
    Have you also restore bios to all default settings after updated to bios 0702?
    Does the warning message appear right away after you boot into windows or open the specific apps?
    Thank you.


  6. 11-24-2021 02:17 PM


    #6

    guzmanda2132 no está en línea


    ROG Member

    Array


    Have you also restore bios to all default settings after updated to bios 0702?

    Yes. I double-checked by loading optimized defaults again and no changes were made.

    Does the warning message appear right away after you boot into windows or open the specific apps?

    The warning often shows shortly after a reboot but not always. Below are the timings of the first warning over the last several reboots.

    • 27 minutes later
    • 15 seconds later
    • 7 minutes later
    • none
    • 10 minutes later
    • 10 seconds later
    • 10 seconds later
    • 12 seconds later
    • 8 seconds later

    The messages occur sporadically 24×7 so it’s not related to interactive apps nor correlated to other messages in the system or application event logs that might track background process activity.

    Here are example details from a recent warning event. An internet search for the meaning of CorrectableErrorStatus found a few arcane references to PCIe structures and registers but nothing actionable. The CorrectableErrorStatus values are either 0x1000 and 0x1100.

    <Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event»>
    <System>
    <Provider Name=»Microsoft-Windows-WHEA-Logger» Guid=»{c26c4f3c-3f66-4e99-8f8a-39405cfed220}» />
    <EventID>17</EventID>
    <Version>1</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime=»2021-11-24T12:07:32.6872879Z» />
    <EventRecordID>10156</EventRecordID>
    <Correlation ActivityID=»{eec302fa-bc1d-47ae-8a1f-0cd38895cdeb}» />
    <Execution ProcessID=»5544″ ThreadID=»6252″ />
    <Channel>System</Channel>
    <Computer>redacted</Computer>
    <Security UserID=»S-1-5-19″ />
    </System>
    <EventData>
    <Data Name=»ErrorSource»>4</Data>
    <Data Name=»FRUId»>{00000000-0000-0000-0000-000000000000}</Data>
    <Data Name=»FRUText» />
    <Data Name=»ValidBits»>0xdf</Data>
    <Data Name=»PortType»>4</Data>
    <Data Name=»Version»>0x101</Data>
    <Data Name=»Command»>0x10</Data>
    <Data Name=»Status»>0x406</Data>
    <Data Name=»Bus»>0x0</Data>
    <Data Name=»Device»>0x1a</Data>
    <Data Name=»Function»>0x0</Data>
    <Data Name=»Segment»>0x0</Data>
    <Data Name=»SecondaryBus»>0x0</Data>
    <Data Name=»SecondaryDevice»>0x0</Data>
    <Data Name=»SecondaryFunction»>0x0</Data>
    <Data Name=»VendorID»>0x8086</Data>
    <Data Name=»DeviceID»>0x7ac8</Data>
    <Data Name=»ClassCode»>0x30400</Data>
    <Data Name=»DeviceSerialNumber»>0x0</Data>
    <Data Name=»BridgeControl»>0x0</Data>
    <Data Name=»BridgeStatus»>0x0</Data>
    <Data Name=»UncorrectableErrorStatus»>0x0</Data>
    <Data Name=»CorrectableErrorStatus»>0x1100</Data>
    <Data Name=»HeaderLog»>00000000000000000000000000000000</Data>
    <Data Name=»PrimaryDeviceName»>PCIVEN_8086&DEV_7AC8&SUB SYS_86941043&REV_11</Data>
    <Data Name=»SecondaryDeviceName» />
    </EventData>
    </Event>

    Thanks.


  7. 11-25-2021 02:19 AM


    #7

    STARRAIN@ROG está en línea ahora


    Moderator

    Array


    Hi guzmanda2132,
    May I have the information below?
    — the serial number of your motherboard via PM
    — the brand and the model name of your CPU, RAM, VGA, PSU and the PCIE devices(in which slots)
    * Please check the specific model name of RAM such as G.SKILL F5-6000U4040A16GX2-TZ5RS.
    — OS version & OS build
    — a screenshot about Intel drivers version in Armoury Crate
    Thank you.


  8. 11-25-2021 06:16 AM


    #8

    guzmanda2132 no está en línea


    ROG Member

    Array


    the brand and the model name of your CPU, RAM, VGA, PSU and the PCIE devices(in which slots)

    • CPU: Intel i9-12900K
    • Memory: Crucial DDR5-4800 UDIMM (2x8GB) CT2K8G48C4OU5
    • VGA: n/a
    • PSU: EVGA 850 GT
    • PCIe Devices:
    • M.2_2: Samsung 980 EVO Pro
    • slot 1 PCIEX16(G5): ASUS Hyper M.2 X16 Gen 4 (Samsung 980 EVO Pro)
    • slot 2 PCIEX16(G3): Nvidia Quadro P2000
    • slot 3 PCIEX1(G3): n/a
    • slot 4 PCIEX16(G4): ROG Hyper M.2 (Samsung 980 EVO Pro)

    Windows 11 Pro, Version 21H2, Build 22000.348

    a screenshot about Intel drivers version in Armoury Crate

    This site will not let me upload the image. Here’s the info as text:

    • Intel Bluetooth Driver, current version 22.70.0.3, latest version 22.70.0.4
    • Intel Chipset Driver, current version 10.1.18838.8284, latest version 10.1.18838.8284
    • Intel I225 LAN Driver, current version 1.0.2.14, latest version 1.0.2.14
    • Intel Serial IO Software, current version 30.100.21131.26, latest version 30.100.21131.26
    • Intel Wi-Fi Driver, current version 22.70.2.1, latest version 22.80.1.1

    Thanks.


  9. 11-25-2021 01:21 PM


    #9

    guzmanda2132 no está en línea


    ROG Member

    Array


    I forgot to mention the warning message began immediately after my initial build with only the boot SSD in the M.2_2 slot at the time. The other PCIe devices were added later.

    Thought this might help avoid going down a rabbit hole.

    Thanks.


  10. 11-26-2021 02:17 AM


    #10

    STARRAIN@ROG está en línea ahora


    Moderator

    Array


    Hi guzmanda2132,
    Thank you for your reply and update.
    I’ll consult our tech team more about this.
    Thank you.


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