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I’m using using Basic MSI to install my application.
I’m getting Error 1001 during installation and roll back action takes place. I’ve noticed in the installation log that I get this error:
«CustomAction returned actual error code 1603. Action ended InstallFinalize. Return value 3.
Custom Action dll is a .NET Installer Class and the property is set to True.
Does anyone have an idea what could be the problem?
gideon
19.2k11 gold badges73 silver badges113 bronze badges
asked Aug 3, 2011 at 16:22
0
Your installation project includes a component with .NET Installer Class set to Yes. Using this option is an anti-pattern, as it can result in modal UI even in silent installations, and often tells you only «Error 1001». You can either look for the component with this setting, or take a verbose log and look for information shortly before the first or only return value 3.
answered Aug 2, 2011 at 13:25
Michael UrmanMichael Urman
15.7k2 gold badges27 silver badges44 bronze badges
1
Error code 1603 is a Windows installer’s generic error code when custom action throws any error/exception. Windows installer does not show actual error/exception in installer logs. To verify actual error/exception we have to debug the custom action.
Please verify if custom action is throwing any error/exception.
answered Sep 22, 2011 at 19:53
Bhalchandra KBhalchandra K
2,6113 gold badges29 silver badges42 bronze badges
4
A verified solution:
Error 1001 is due to a .Net framework mismatch. InstallShield uses RegAsm.exe and InstallUtilLib.dll to compile the installer, and these must match your application’s target framework, and the target computer must also have it:
Error 1001 reason and solution discussed here
Open Installshield IDE -> Go to Tools menu -> Options and check the following settings as shown in the above screenshot:
answered Jan 2, 2013 at 14:15
MunawarMunawar
2,5682 gold badges25 silver badges28 bronze badges
In my case, I was installing an x86 windows service to an x64 machine. I had to change both paths in my options to my local x86 .net installation folder for my executable’s target framework. ie.
32-bit location
C:WindowsMicrosoft.NETFrameworkv4.0.30319
64-bit location
C:WindowsMicrosoft.NETFrameworkv4.0.30319
answered Jan 20, 2014 at 13:29
KaidoKaido
3,31124 silver badges34 bronze badges
2
Error: CustomAction _ConfigureAnalysisServer returned actual error code 1603
My Scenario: SCSM — Comp 1; SCDW — Comp 2; SCSMDatabase for both SCSM and SCWD — Comp -3, Self Service and other — Comp — 4.
_____________________________________________________________________________
SCSM — Comp 1 — Successfully Installed
No Issues faced
_____________________________________________________________________________
SCDW — Comp 2 — Fails with the error «CustomAction _ConfigureAnalysisServer returned actual error code 1603″ from setup logs and from the SCWArehouse Installer GUI «An error
occurred while executing a custom action:_ConfigureAnalysisServer This upgrade attempt has failed before permanent modifications were made. Upgrade has successfully rolled back to the original state of the system.
Once the correction <g class=»gr_ gr_244 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar multiReplace» data-gr-id=»244″ id=»244″ style=»font-size:0.75em;»>are</g>
made, you can retry upgrade for this role.»
Analysis Service and Reporting Server both are installed on the same server where data warehouse hosted.
_____________________________________________________________________________
Please suggest any possible solution or workaround for this issue
Try to install «XDCC-9.1.12_nl_NL_WIN_64» getting the following error:
MSI (s) (D8:E8) [15:29:51:453]: Executing op: ActionStart(Name=CreateShortcuts,Description=Creating shortcuts,Template=Shortcut: [1])
MSI (s) (D8:E8) [15:29:51:453]: Executing op: IconCreate(Icon=ARPPRODUCTICON.exe,Data=BinaryData)
MSI (s) (D8:E8) [15:29:51:453]: Executing op: ActionStart(Name=CADeploy,,)
MSI (s) (D8:E8) [15:29:51:469]: Executing op: CustomActionSchedule(Action=CADeploy,ActionType=1025,Source=BinaryData,Target=runDeploymentManagerCA,CustomActionData=mode=install;sourceDir=C:installXDCC-9.1.12-defBuild;installDir=;origDB=C:installXDCC-9.1.12-defBuildXDCC-9.1.12-def.msi;installLang=)
MSI (s) (D8:2C) [15:29:51:469]: Invoking remote custom action. DLL: C:windowsInstallerMSI1C78.tmp, Entrypoint: runDeploymentManagerCA
CustomAction CADeploy returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
After that a rolling back will take place and the installation failed. Zie log part below this line.
MSI (s) (D8:E8) [15:29:51:453]: Executing op: ActionStart(Name=CreateShortcuts,Description=Creating shortcuts,Template=Shortcut: [1])
MSI (s) (D8:E8) [15:29:51:453]: Executing op: IconCreate(Icon=ARPPRODUCTICON.exe,Data=BinaryData)
MSI (s) (D8:E8) [15:29:51:453]: Executing op: ActionStart(Name=CADeploy,,)
MSI (s) (D8:E8) [15:29:51:469]: Executing op: CustomActionSchedule(Action=CADeploy,ActionType=1025,Source=BinaryData,Target=runDeploymentManagerCA,CustomActionData=mode=install;sourceDir=C:installXDCC-9.1.12-defBuild;installDir=;origDB=C:installXDCC-9.1.12-defBuildXDCC-9.1.12-def.msi;installLang=)
MSI (s) (D8:2C) [15:29:51:469]: Invoking remote custom action. DLL: C:windowsInstallerMSI1C78.tmp, Entrypoint: runDeploymentManagerCA
CustomAction CADeploy returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Any idea how to solve this? I cannot install the update on any windows 10 computer.
Up to version XDCC5.0.12_nl_NL_WIN_64 never had such porblem.
- Remove From My Forums
hck — client installation fail — error 1603
-
Question
-
Hi,
I’m trying to install HCKSetup.exe on Windows 8 Pro, Build 9200,
The installation ends prematurely because of an error — 16303: Fatal error during installation.
attached a log file i find on the system, hope it’s informative —
WDK Setup Bootstrap Executable
Start Time: Sunday, September 09, 2012. 06:07:40 PM
Command line:
Processor Architecture: x86
Beginning to process Globals section
Adding placeholder «%SetupDirectory%=\IL-WHCKHCKInstallClient»
Finished processing Globals section
«»@SetupExeLocation@Windows Hardware Certification Kit
Client-@INSTALL_ARCHITECTURE@_en-us.msi»» updated to «»\il-whckHCKInstallClientWindows Hardware Certification Kit Client-x86_en-us.msi»»
«»@SetupExeLocation@WindowsXP-KB942288-v3-x86.exe» /quiet» updated to «»\il-whckHCKInstallClientWindowsXP-KB942288-v3-x86.exe» /quiet»
«»@SetupExeLocation@WindowsServer2003-KB942288-v4-x86.exe» /quiet» updated to «»\il-whckHCKInstallClientWindowsServer2003-KB942288-v4-x86.exe» /quiet»
«»@SetupExeLocation@WindowsServer2003-KB942288-v4-x64.exe» /quiet» updated to «»\il-whckHCKInstallClientWindowsServer2003-KB942288-v4-x64.exe» /quiet»
«»@SetupExeLocation@dotNetFx40_Full_x86_x64.exe» /passive» updated to «»\il-whckHCKInstallClientdotNetFx40_Full_x86_x64.exe» /passive»
«»@SetupExeLocation@WPTx86-x86_en-us.msi»» updated to «»\il-whckHCKInstallClientWPTx86-x86_en-us.msi»»
«»@SetupExeLocation@WPTx64-x64_en-us.msi»» updated to «»\il-whckHCKInstallClientWPTx64-x64_en-us.msi»»
«»@SetupExeLocation@Application Verifier x86 External Package-x86_en-us.msi»» updated to «»\il-whckHCKInstallClientApplication Verifier x86 External Package-x86_en-us.msi»»
«»@SetupExeLocation@Application Verifier x64 External Package-x64_en-us.msi»» updated to «»\il-whckHCKInstallClientApplication Verifier x64 External Package-x64_en-us.msi»»
«»@SetupExeLocation@Windows Driver Testing Framework (WDTF) Runtime
Libraries-@INSTALL_ARCHITECTURE@_en-us.msi»» updated to «»\il-whckHCKInstallClientWindows Driver Testing Framework (WDTF) Runtime Libraries-x86_en-us.msi»»
«Install or Uninstall of Client failed, please see logfile(s) in @temp@» updated to «Install or Uninstall of Client failed, please see logfile(s) in C:UsersAavaAppDataLocalTemp»
Beginning to process Blocking section
Beginning to process RunningOnXpOrGreater section
Finished processing RunningOnXpOrGreater section
Beginning to process NotRunningOnIa64 section
Finished processing NotRunningOnIa64 section
Beginning to process ControllerAlreadyInstalled section
Finished processing ControllerAlreadyInstalled section
Beginning to process StudioAlreadyInstalled section
Finished processing StudioAlreadyInstalled section
Beginning to process WindowsImagingComponentsMissing section
Finished processing WindowsImagingComponentsMissing section
Finished processing Blocking section
Beginning to process Preconditions section
Beginning to process XPx86Msi45 section
Finished processing XPx86Msi45 section
Beginning to process Server2003x86Msi45 section
Finished processing Server2003x86Msi45 section
Beginning to process XPServer2003x64Msi45 section
Finished processing XPServer2003x64Msi45 section
Beginning to process DotNet4 section
Finished processing DotNet4 section
Beginning to process XPerfX86 section
Finished processing XPerfX86 section
Beginning to process XPerfX64 section
Finished processing XPerfX64 section
Beginning to process AppVerifierX86 section
Finished processing AppVerifierX86 section
Beginning to process AppVerifierX64 section
Finished processing AppVerifierX64 section
Beginning to process WDTF section
Finished processing WDTF section
Finished processing Preconditions section
Beginning to process Install section
Beginning to process TestClient section
Finished processing TestClient section
Finished processing Install section
Beginning to process Postconditions section
Finished processing Postconditions section
Evaluating conditions in RunningOnXpOrGreater group
Evaluating condition «GreaterThanOrEqualOsVersion=5.1.3.0»
Condition evaluated to TRUE
Evaluating conditions in RunningOnXpOrGreater group returning TRUE, continuing…
Evaluating conditions in NotRunningOnIa64 group
Evaluating condition «SupportedArchitectures=X86|X64|ARM»
Condition evaluated to TRUE
Evaluating conditions in NotRunningOnIa64 group returning TRUE, continuing…
Evaluating conditions in ControllerAlreadyInstalled group
Evaluating condition «Reg64=HKLMSOFTWAREMicrosoftWindowsCurrentVersionInstallerUpgradeCodesA29FF3092508BE3635AC11C976975905»
Condition evaluated to TRUE
Evaluating conditions in ControllerAlreadyInstalled group returning TRUE, continuing…
Evaluating conditions in StudioAlreadyInstalled group
Evaluating condition «Reg64=HKLMSOFTWAREMicrosoftWindowsCurrentVersionInstallerUpgradeCodes6749B683276E86E7C78FBDF66467ED87»
Condition evaluated to TRUE
Evaluating conditions in StudioAlreadyInstalled group returning TRUE, continuing…
Evaluating conditions in WindowsImagingComponentsMissing group
Evaluating condition «NoReg64=HKLMSOFTWAREClassesCLSID{CACAF262-9370-4615-A13B-9F5539DA4C0A}»
Condition evaluated to TRUE
Evaluating conditions in WindowsImagingComponentsMissing group returning TRUE, continuing…
Evaluating condition «SupportedArchitectures=X86»
Condition evaluated to TRUE
Evaluating condition «LessThanOsVersion=5.2.0.0»
Condition evaluated to FALSE
Skipping product XPx86Msi45
Evaluating condition «SupportedArchitectures=X86»
Condition evaluated to TRUE
Evaluating condition «LessThanOsVersion=5.3.0.0»
Condition evaluated to FALSE
Skipping product Server2003x86Msi45
Evaluating condition «SupportedArchitectures=X64»
Condition evaluated to FALSE
Skipping product XPServer2003x64Msi45
Evaluating condition «Reg=HKLMSOFTWAREMicrosoftNET Framework SetupNDPv4.0»
Condition evaluated to FALSE
Skipping product DotNet4
Evaluating condition «SupportedArchitectures=X86»
Condition evaluated to TRUE
Installing product XPerfX86
{ADAABA50-D3AA-D123-147C-6664F3ABDA73} product Installed, no need to remove
Evaluating condition «SupportedArchitectures=X64»
Condition evaluated to FALSE
Skipping product XPerfX64
Evaluating condition «SupportedArchitectures=X86»
Condition evaluated to TRUE
Installing product AppVerifierX86
{9A537F9C-746D-656A-0592-E82DFABDC599} product Installed, no need to remove
Evaluating condition «SupportedArchitectures=X64»
Condition evaluated to FALSE
Skipping product AppVerifierX64
Installing product WDTF
{BBFB8D8C-EEA2-BD32-13C8-B937EA5D99D3} product Installed, no need to remove
Installing product TestClient
Installing product {87F916A5-CFED-C28A-8425-DD78E38B333A}
Logging to C:UsersAavaAppDataLocalTempWindows Hardware Certification Kit Client_Install.log
Installed product {87F916A5-CFED-C28A-8425-DD78E38B333A}
Install or Uninstall of Client failed, please see logfile(s) in C:UsersAavaAppDataLocalTemp System Error 1603: Fatal error during installation.Thanks,
Inbar.
-
Moved by
Wednesday, October 3, 2012 7:18 PM
WLK/WHCK related (From:Windows Hardware WDK and Driver Development)
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Moved by
Answers
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This is a documented issue with secure boot that can be found at
http://msdn.microsoft.com/en-us/library/windows/hardware/hh998740.aspx
In some cases, having Secure Boot enabled on a test computer can cause the HCK Client installation to fail. Follow these steps to ensure proper installation:
For system tests and non-class driver device tests
- Disable Secure Boot protections.
- For x86/x64, enter your BIOS configuration and disable Secure Boot.
- For Windows RT, install the
Windows Debug Policy; you don’t need to disable Secure Boot.
This can only be done by OEMs and Microsoft.
John — This posting is provided «AS IS» with no warranties, and confers no rights.
-
Proposed as answer by
John Garcia (HCK)
Monday, September 10, 2012 4:19 PM -
Marked as answer by
Doron Holan [MSFT]
Monday, September 10, 2012 4:20 PM
- Disable Secure Boot protections.
Problem
Upgrading a DB2 Server installation may fail with 1603 if the IBM Data Server Driver Package is also installed.
Symptom
An upgrade of DB2 will fail, reporting that ‘A major error occurred while installing DB2 on this computer.’ and a log file will be generated. This end of this log file will contain:
Action 10:17:44: VerifyPrereqsCA.
Action start 10:17:44: VerifyPrereqsCA.
CustomAction VerifyPrereqsCA returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 10:17:44: VerifyPrereqsCA. Return value 3.
Action 10:17:44: SetupCompleteError.
Action start 10:17:44: SetupCompleteError.
Cause
The IBM Data Server Driver Package is also installed.
Diagnosing The Problem
Executing ‘setup.exe’ from the command line and capturing a log and trace file will not provide any additional diagnostic information. This log file will be larger, but will contain similar output.
The problem is occurring because the DS Driver is also installed. To confirm this, check
Control Panel -> Programs -> Uninstall a program
Along with ‘DB2 Server Edition’ you should also see the ‘IBM Data Server Driver Package’ listed.
Resolving The Problem
Uninstall the IBM Data Server Driver Package. It is not required because the DB2 Server Edition provides all the functionality.
Please be aware that uninstalling the DS Driver will ‘break’ any ODBC DSNs that rely upon that driver. These DSNs must be recreated using the ODBC Driver provided by the DB2 Server Edition. You can do this either from the Windows ODBC Data Source Administrator, or with the ‘catalog odbc data source’ command.
Related Information
[{«Product»:{«code»:»SSEPGG»,»label»:»Db2 for Linux, UNIX and Windows»},»Business Unit»:{«code»:»BU058″,»label»:»IBM Infrastructure w/TPS»},»Component»:»Install/Migrate/Upgrade — Install/Setup — GUI»,»Platform»:[{«code»:»PF033″,»label»:»Windows»}],»Version»:»10.1;10.5;11.1″,»Edition»:»»,»Line of Business»:{«code»:»LOB10″,»label»:»Data and AI»}}]
The Qlik Sense installation fails when attempting to install the Centralizedin Logging Service.
In the installation log, the following error is printed:
Action 12:12:11 95 Failed to execute database setup.
CustomAction CA_SetupLocalLoggingDb returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Environments:
- Qlik Sense Enerprise June 2017 and higher.
Resolution:
The recommendation is to install Sense without the Centralized logging service and set it up afterwards. See How to set up the Qlik Sense Logging Service to set it up manually.
However, if the installation is required, verify that the correct hostname is being used during the installation process. If the hostname is incorrect, the installation will error out.
Example:
Qlik Sense will prompt for a hostname during install as seen in Fig 1.
Fig 1
This name may be incorrect. Verify your machine’s hostname in the Windows Control Panel as seen in Fig 2.
Fig 2
use Google Translate
Last update: 14-02-2013
During installation of True Image 2013 by Acronis you receive this error. The issue is the service TImounter, that could not be uninstalled. Uninstall the Service manually in order to install True Image 2013 by Acronis.
This article applies to:
- True Image 2013 by Acronis
Symptoms
- Running the installation of True Image 2013 by Acronis leads to the message «Uninstall previous version and install current»;
- You attempt to uninstall the previous version Acronis True Image Home 2012 (or another old version of Acronis True Image Home) from the machine. The uninstallation fails with a rollback and following error:
CustomAction_USRCUSTACT_MsiTimounterUninstall_TrueImageWinMounter returned actual error code 1603
Cause
The Timounter Service from previous version Acronis True Image Home 2012 could not be uninstalled.
Solution
In order to solve this issue, please follow these steps:
- Manually uninstallation of Timounter service:
- Start command line as administrator:
- For Windows 7 (Vista, 8): Go to Start -> Accessories -> Command prompt -> right click -> run as administrator;
- For win XP: Log in under Administrator account -> Start -> Run -> cmd.exe;
- Type: sc query timounter -> Enter;
- You will see the service parameters: STATE : RUNNING;
- Type: sc config timounter start= disabled error= ignore and press Enter;
- Start command line as administrator:
- Clean registry:
- Go to Start -> Run -> regedit.exe -> press Enter;
- In Registry Editor navigate to this key:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{71A27CDD-812A-11D0-BEC7-08002BE2092F}UpperFilters
- Change the «UpperFilters» value data by removing the «timounter» string. DO NOT CHANGE OTHER STRINGS.
(!) Only delete the string ‘timounter‘ (green box). Do not delete the complete key or registry path (red box)!
- Reboot machine.
- Control if the service is removed successfully:
- Start command line as administrator:
- For Windows 7 (Vista, 8): Go to Start -> Accessories -> Command prompt -> right click -> run as administrator;
- For win XP: Log in under Administrator account -> Start -> Run -> cmd.exe;
- Type: sc query timounter -> Enter;
- You will see the service parameters: STATE : STOPPED;
- Start command line as administrator:
- If the service is stopped, you can uninstall the Acronis True Image Home 2012 via Windows.
More information
See also:
- True Image 2013 by Acronis
- Acronis True Image Home 2011, 2012 and True Image 2013 by Acronis: Cleanup Utility
Tags:
- Error
- Timounter
Hello…
I recently inherited a physical SBS2011 server with Exchange 2010 SP1 RU8 installed. SP1 RU7v2 is the only other RU installed. When attempting to upgrade to SP3 the pre-install checks all pass but when it gets to the removal of Exchange part of the install the following error is thrown and the install fails.
Unable to remove product with code 4934d1ea-be46-48b1-8847-f1af20e892c1. Fatal error during installation. Error code is 1603. Last error reported by the MSI package is ‘Service » () could not be stopped. Verify that you have the correct permissions to stop system services.’.
After fixing the services and rebooting the server EmailExchange connectivity is restored. I get the same error if I try and install SP2 or SP3, and if I try and uninstall the currently installed SP1 RU’s. My account is a member of the Domain Admins, Enterprise Admins, Schema Admins, and Organization Management groups. I can fully interact with all MS Exchange services as well as IIS Admin Service, Remote Registry, WMI, and WWW services. I’ve stopped the Windows SBS Manager service as well as disabled UAC and my AV prior to install and the issue persists.
I verified the RangeUpper value on my Schema is correct (14734), but attempted to run Setup.com /PrepareAD anyway (from an admin CMD). The command output shows the first two lines («Welcome to Microsoft Exchange blah blah blah», and then «Preparing Exchange Setup») but then just goes back to the cursor waiting for the next command and no error or changes made. Same happens when I tried to run ServiceControl.ps1, first 2 or so lines of the command output are shown then back to the cursor with no actual error or changes made. Powershell Execution Policy is set to Unrestricted.
As near as I can tell what ever 4934d1ea-be46-48b1-8847-f1af20e892c1 represents iswas installed at some point and then removed, I can find that same GUID in the registry (HKLMSOFTWAREMicrosoftWindowsCurrentVersionInstallerFolders) and the WindowsInstaller folder. I suspect it is gone though because the error references that GUID, then the installer fails because it is unable to stop service (), which isn’t anything. Mail is currently flowing to Outlook 2010 and below with no issues. I don’t want to start ripping things out and mess up mailflow but I’m about out of ideas. Any help you can provide would be great, let me know if I can provide any more info.