Error 0x8876086c lego star wars

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• 

  Hello,

  I’m having troubles to launch Lego Star Wars : The Complete Saga (PC).
  This is a game stored in my steam library.
  When I want to launch it normally (without DxWnd), I get «Failed to create d3d device. Application will now exit. Error = 0x8876086c»

  I searched on the internet and found different solutions but not a single one is working on my laptop.
  My config : MSI laptop, GTX 1060, IntelCore i7.

  Finally, I’m trying to open my game through DxWnd. I created a new i, set the path to my executable…
  When I launch it, a window pops up with DxWnd logo and it says «does not respond…» and then, crashes after a few seconds.

  Note that I don’t get the d3d error anymore, even if the game doesn’t start.

  Please could you help me finding a solution ?
  Thank you in advance.

  • 

    The suggested procedure is to use the «Import» command: in the DxWnd menu on the upper part of the window select the File -> Import … choice, then when the file selection dialog appears pick the «LEGO Star Wars — The Complete Saga.dxw» file that you can find in the DxWnd «exports» folder. Once done this, you will also have to update the «Path» field (using the Update command) that points to the file location in my pc. Once the game works, then you could adjust all parameters according to your requirements.

    But I doubt this will work: the fact that the game gives an error both with and without DxWnd makes me think that there must be some problem. The game is recent enough to run with no problems with the Steam release. I suspect your pc may miss the D3D9 interface that is required by this game and is currently considered quite a bit «legacy» by MS.
    You could try to run «dxdiag» (you can do it also from the command prompt typing the command name) and check if direct3d hw acceleration is enabled or if the tool reports any sort of problems. Otherwise, you could capture a dxwnd log file (see the tutorial in «Help -> View help -> Taking logs») and post it here.

• 

  It should work. Mine works with DxWnd.

• 

  Good evening,

  Thanks for your answer. I’ve tried to chose the .dxw file, as you said it didn’t change anything.

  I ran dxdiag, apparently, there is no error.
  In addition to that, my 3 DirectX acceleration features are enabled…

  So, here is the dxwnd log file, hope it can help …

  Thank you

• 

  Strange, you used the latest DxWnd release (though this doesn’t necessarily means the best …) and the log tells that the D3D9 session was successfully created.
  I tried to run this way a close-enough game, «Lego Star Wars» (sorry, I don’t have enough HD space to hold everything I ever tried!) and in effect I got an error notification about a bad refresh rate that prevented the game to run. To fix the problem was enough to select the «Native» flag for the Video / Screen resolution selector instead of the default SVGA value. You can try this operation (see screenshot): BTW I’m pretty sure that the problem is a new one, probably introduced by some system sw update with more picky logics.

  

• 

  I’m not sure my configuration is correct, tell me if something is wrong.

  I downloaded your .dxw file and put it in DxWndexports
  Then, file -> import and select that file.
  Then, clic on the icon, edit -> modify -> set my .exe path on it. (see image below).
  Then, checked the «native» button on the settings.

  Am I doing something wrong ?

  By the way, the game works on my desktop computer with the same graphic card. But not on my laptop…
  Edit : My Desktop computer has a 60 Hz refresh rate meanwhile my laptop has a 120 Hz one. May it be the source of the problem ?

   

  Last edit: Angel 2019-04-29

  

• 

  It is not easy to tell something about what’s going on in your pc. Maybe a second log file captured with the «native» flag set could help.
  I see that the game opens a device using D3DCREATE_PUREDEVICE mode that may cause some troubles on certain conditions. You could experiment in the DxWnd «Direct3D» configuration tab moving the «Force Vertex Proc. / Execute Buffer» selector from «Default» position to «software» or «mixed» positions.
  Also, in your tests you’d better uncheck the «Main / do not notify on task switch» flag because this flag may hide possible error / warning dialog boxes that the game may throw to video to call your attention.

• 

  Hello,

  I turned on both software or mixed positions and looked at the log file. Still the same problem I guess, as you will see my refresh rate is bugged on the D3D9 device, and (maybe I’m wrong) the BackBufferFormat looks bugged too.

  This is very weird …

• 

  Ok, now the situation is a little more clear. We face two problems here:

  1) the DxWnd log message is bugged — my fault and apologies, I wrote bad code there and the message is meaningless. It’s fixed in the attached release.

  2) the CheckDeviceType method fails. This is a genuine error, does not depend on the bugged log message but I think rather on the fact that we’re trying to validate a fullscreen video mode while we’re just trying to go windowed. The attached release should fix this problem as well (I can’t tell for sure since I can’t replicate your situation here), it’s not granted but worth a try.

  So, please do the following: download and unpack the new dxwnd.dll over the current v2.05.15 release. If ok, the DxWnd -> Help -> About command should show a v2.05.16.sw release version now. Then try the game and cross your fingers ….
  If it doesn’t work, please, send some logs again.
  P.s. since this way we should force the game to validate a windowed screen mode, maybe the trick of clearing the D3DCREATE_PUREDEVICE mode could work now.

   

  Last edit: gho 2019-04-30

• 

  I did what you explained but it didn’t change anything… Still having a black window which crashes after few seconds.
  My launch parameters are :
  Video -> Screen resolution : Native
  Direct3D -> Force Vertex Proc : Default

  Here is the log.

  • 

    The log still has the bugged log message! Either I sent you the wrong file, or you didn’t replace the old one. I’m sorry I’ll have to leave now, I’ll double check in a few hours …. please be patient.

• 

  I downloaded your .dll file and put it in my DxWnd directory as you said.
  I have the «DLL version 2.05.16.sw » message in help -> about.

  I don’t know what is wrong… I’ll be patient, no worries !

• 

  I read again the logfile and, my mistake, the dll replacement was ok. I was confused by the fact that the CheckDeviceType was repeated twice and firtst time with a «strange» value for the adapterformat field (see the xtract from the log)

  CheckDeviceType(9): d3d=0x7372b60 adapter=0 devtype=0x1(HAL) adapterformat=-383899409(Unknown) backbufferformat=21(A8R8G8B8) windowed=0
  CheckDeviceType: res=0x8876086a(D3DERR_NOTAVAILABLE)
  

  the second time the operation was attempted with more reasonable valoes and in fact it didn’t fail:

  CheckDeviceType(9): d3d=0x7372b60 adapter=0 devtype=0x1(HAL) adapterformat=22(X8R8G8B8) backbufferformat=22(X8R8G8B8) windowed=0x1
  CheckDeviceType: res=0(DD_OK)
  

  but all this matters very little to the program that just sees the final result of the Createdevice operation:

  SUCCESS! device=0x9c8c920
  

  and after that nothing at all, as if the program was blocked. In conclusion, the logs take a snapshot of a weird situation, but honestly they didn’t tell much about why this happens and how to fix it …
  Probably later I will come back with some new weird idea. Do you have other D3D9 games? It would be interesting to know whether this problem occurs with all games with same technology or this one only!

  p.s. in case, this is a good and small enough d3d9 sample: https://www.fileplanet.com/archive/p-27015/LEGO-Star-Wars-Demo/download

   

  Last edit: gho 2019-05-01

  • 

    Hello,

    I downloaded the demo and, amazingly, it worked. The only this is that if I ALT+TAB to go to another window, i get an error and the game crashes (see attached image).

    It’s very frustrating to know that the Demo actually works but not the full version …
    I even tried to download the full version from another site (not for Steam) and I have the same problems…

    I think the problem is caused only by the original game….

    Should I try to launch the Demo Game through dxwnd and send you the logs when the Alt+Tab error occurs ?

    

    • 

      Uhm, yes, this new log could be interesting, maybe it could tell what’s wrong with the full game ….

      • 

        I don’t think I can reproduce the bug since DXWnd launches the game as windowed mode and it crashed only when I’m on a fullscreen mode, doing alt+tab …

        I can still play the game, close it quickly and send the log but there will not be any problem I guess..?

        EDIT : After checking, there is no log file in the game directory when launched through DXWnd

        EDIT2 : I launched the game in full screen mode but the bug doesn’t seem to happen when I do ALT+TAB… Very weird

         

        Last edit: Angel 2019-05-01

• 

  Hi. I’m here on vacation, May 1st holiday, with all stuff on my portable pc but not the game itself (and, of course, without a 120Hz video card). So, I think the best I can do today is send you a new dxwnd.dll file that makes all possible efforts to return a positive result, even with a lie if necessary! In effect, the last log of yours is telling two more weird things:
  1) the first CheckDeviceType call receives a bugged value and returns an error code, and this time it’s not DxWnd’s coding fault because the second call is ok!
  2) the second CheckDeviceType call is performed within the CreateDevice method (that is sure because its log line is between the first and last log line for CreateDevice operation).

  SO, I still can’t understand why this is happening in your situation (and only on one of your computers) but my hope is that forcing a D3D_OK positive result the program may go on. I’m not 100% sure, but at the moment I have no better ideas.

  p.s. this new dll is identified by a v2.05.16.sw2 string on the Help -> About … panel.

• 

  Good evening,

  No worries with the May 1st holiday, just enjoy I have time.
  Anyway, I tried with your last dll and it didn’t work (I don’t think we can make it work… I feel it’s impossible on my computer, don’t know why) the log is below.

  • 

    I somehow agree: the problem is likely that the CheckDeviceType error is a sympthom and not the cause of the problem. In this log

    CheckDeviceType(9): d3d=0x94959e0 adapter=0 devtype=0x1(HAL) adapterformat=-875104388(Unknown) backbufferformat=21(A8R8G8B8) windowed=0
    CheckDeviceType: res=0x8876086a(D3DERR_NOTAVAILABLE) @2396 - RETRY
    CheckDeviceType: res=0x8876086a(D3DERR_NOTAVAILABLE) @2399 - RETRY
    CheckDeviceType: res=0x8876086c(D3DERR_INVALIDCALL) @2403 - RETRY
    CheckDeviceType: res=0(DD_OK)
    

    you can see that DxWnd made all possible attempt to make D3D9 «swallow» the game requests by sending more and more generic flags, but D3D9 keeps telling that the device isn’t «avaliable» (D3DERR_NOTAVAILABLE). The lasr DD_OK is simply a forced positive return code, but this is not enough to fix the internal problem of D3D9.
    I’m currently looking at another weird aspect: the game logs show an attempt to use A8R8G8B8 backbuffer with X8R8G8B8 video mode (in short, they both use a 32bit color mode, but the backbuffer format should support alpha blending). Maybe this could be another track for a possible fix. I hope to be able to install the game by tonight (I’m still a little busy …) but if you have a chance, could you post here the logs from your second pc where the same game runs ok with DxWnd?

• 

  Good evening,

  Here is the log with the working PC. I tried to play the program the shortest time possible as you recommanded.

• 

  The comparison between the two logs reveals maybe something interesting. I’m going to list here the things I noticed, it’s up to yu to try to unederstand why this happened and how to recover:

  the first log with the game failure:
  1. there are no d3d11 nor dxgi dll
  2. GetAdapterIdentifier reports no details about the video driver !!
  3. GetAdapterDisplayMode correctly reports a 120Hz refresh rate
  4. CheckDeviceType receives bad aguments and fails, in particular adapterformat=-875104388(Unknown) and backbufferformat=21(A8R8G8B8)
  5. CreateDevice receives a bad refresh rate value (FullScreen_RefreshRateInHz = -875104388) tough it doesn’t report any error
  6. CreateDevice calls CheckDeviceType internally to check again about the video settings. This call doesn’t fail (because of my DxWnd hack) but the game doesn’t work

  the second log on the pc where the game is working:
  1. there is d3d11 and dxgi dll — it’s possible that d3d9 is now based on these.
  2. GetAdapterIdentifier reports a «NVIDIA GeForce GTX 1060 6GB» driver and its details
  3. GetAdapterDisplayMode correctly reports a 60Hz refresh rate
  4. CheckDeviceType receives good aguments and doesn’t fail, in particular both adapterformat and backbufferformat are =22(X8R8G8B8).
  5. CreateDevice receives the correct refresh rate value (FullScreen_RefreshRateInHz = 60)
  6. CreateDevice returns a D3D_OK value with no need to call CheckDeviceType again

  In my opinion, the most interesting thing is that fact that the faulty pc doesn’t seem aware of having a NVIDIA video card and also its system software is not up-to-date. A system and video drivers update could fix the problem.

• 

  I think I understood almost everything you said.
  However : I updated all my drivers already several times (even unistall + reinstall). The thing I can notice is that my «OK» computer is a desktop computer, which has only 1 graphic card (GTX 1060). At the opposite, my «NOK» computer, a laptop, has a basic graphic card (inside the processor I guess : INTEL HD Graphics 630. In addition, I have a gaming graphic card (GTX 1060). My computer is running permanently on the basic graphic card, and the other one is activated when I launch «big» applications or games.

  Then, as I know, my INTEL is used by default and my NVIDIA is just switched on when needed.

  I just noticed too that the dxDiag shows me something maybe weird as you will see in the attached image. (Sorry it’s in french)

  What do you think about it ?

  PS : Lego Star Wars is launched with my NVIDIA by default (I set it)

   

  Last edit: Angel 2019-05-02

  

  • 

    Uhm … I think we’re getting closer. You say that «Lego Star Wars is launched with my NVIDIA by default (I set it)», but the logs aren’t showing this scenario:

    GetAdapterIdentifier(9): Adapter=0 flags=0
    GetAdapterIdentifier(9): ret=0
        Driver=
        Description=
        DeviceName=\.DISPLAY1
        Version=0
        VendorId=0
        DeviceId=0
        SubSysId=0
        WHQLLevel=0
    GetAdapterDisplayMode(9): size=(1920x1080) RefreshRate=120 Format=22(X8R8G8B8)
    GetAdapterDisplayMode: fixed size=(1920x1080)
    

    The game doesn’t try to enumerate all the available video devices and uses directly DISPLAY1, that in your configuration corresponds to the Intel integrated chipset, isn’t it?
    This could be a game «bug», since one would expect that such a famous game should handle a multi-video & monitor configuration. For sure, this mismatch between the set video card and the detected one isn’t any good!
    More in tech detail, here is what MSDN tells about the Adapter argument of the GetAdapterIdentifier call:

    Ordinal number that denotes the display adapter. D3DADAPTER_DEFAULT is always the primary display adapter. The minimum value for this parameter is 0, and the maximum value for this parameter is one less than the value returned by GetAdapterCount.

    Again, the logs tell that the game doesn’t try to call GetAdapterCount to realize that there are more than one video cards in the system and goes straight to Adapter=0! The same adapter=0 is also used in the CreateDevice call that doesn’t fail, but points to the wrong card.

    This suggests a possible way to fix your problem by forcing a different adapter value, but first I would suggest to check if the game has somewhere / somehow a way to tell that there are more than one video card and point to the «big» one.

     

    Last edit: gho 2019-05-03

    • 

      In my NVIDIA control panel I can chose which graphic card should it use, and I’ve chosen the NVIDIA one. I don’t know if there is any possible way to tell the game to «enumerate» the different graphic cards and chose the right one. I think it’s already done by the game since I set the NVIDIA by default…

• 

  If I remember, Nvidia had the option to manually set up a profile for any software or game (I haven’t tried it lately).
  Here was a choice to run with a powerful Nvidia video adapter (or something).
  The settings were made in their control panel (or how to say it).
  I think the problem is that the game and DxWnd is set as «Default» in the Nvidia profile.
  That is, the drivers themselves determine whether the integrated or PCIE performance graphic will be used.
  For DxWnd, drivers probably won’t find a requirement for any 3d features and will choose Intel HD graphics.
  You might try to set both profiles (game + DxWnd) to run with the Nvidia video card.