Error 1920 service vmware vcenter converter standalone agent failed to start

I did scroll down in those panes, but to be honest, I do not know how to decipher that information. Looking at the log I found the following:

Action 10:00:39: VM_ServiceConfigServer.

MSI (s) (20:C8) [10:00:39:224]: Executing op: CustomActionSchedule(Action=VM_ServiceConfigServer,ActionType=1025,Source=BinaryData,Target=VMServiceConfigServer,CustomActionData=vmware-converter-server)

MSI (s) (20:58) [10:00:39:802]: Invoking remote custom action. DLL: C:WINDOWSInstallerMSI8CCD.tmp, Entrypoint: VMServiceConfigServer

MSI (s) (20:C8) [10:00:40:380]: Executing op: ActionStart(Name=StartServices,Description=Starting services,Template=Service: [1])

Action 10:00:40: StartServices. Starting services

MSI (s) (20:C8) [10:00:40:380]: Executing op: ProgressTotal(Total=2,Type=1,ByteEquivalent=1300000)

MSI (s) (20:C8) [10:00:40:380]: Executing op: ServiceControl(,Name=vmware-converter-server,Action=1,,)

StartServices: Service: VMware vCenter Converter Standalone Server

Info 2835.The control ErrorIcon was not found on dialog SetupError.

Error 1920.Service VMware vCenter Converter Standalone Server (vmware-converter-server) failed to start.  Verify that you have sufficient privileges to start system services.

MSI (s) (20:78) [10:08:09:403]: I/O on thread 3916 could not be cancelled. Error: 127

MSI (s) (20:78) [10:08:09:403]: I/O on thread 3948 could not be cancelled. Error: 127

MSI (s) (20:78) [10:08:09:403]: I/O on thread 4428 could not be cancelled. Error: 127

MSI (s) (20:78) [10:08:09:403]: I/O on thread 3048 could not be cancelled. Error: 127

MSI (s) (20:78) [10:08:09:403]: I/O on thread 7368 could not be cancelled. Error: 127

MSI (s) (20:78) [10:08:09:403]: I/O on thread 2016 could not be cancelled. Error: 127

MSI (s) (20:C8) [10:08:09:403]: Product: VMware vCenter Converter Standalone — Error 1920.Service VMware vCenter Converter Standalone Server (vmware-converter-server) failed to start.  Verify that you have sufficient privileges to start system services.

Info 2835.The control ErrorIcon was not found on dialog SetupError.

Are you sure you want to cancel?

Action ended 10:08:11: InstallFinalize. Return value 3.

MSI (s) (20:C8) [10:08:11:356]: User policy value ‘DisableRollback’ is 0

MSI (s) (20:C8) [10:08:11:356]: Machine policy value ‘DisableRollback’ is 0

MSI (s) (20:C8) [10:08:11:372]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=1177833312,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)

MSI (s) (20:C8) [10:08:11:372]: Executing op: DialogInfo(Type=0,Argument=1033)

MSI (s) (20:C8) [10:08:11:372]: Executing op: DialogInfo(Type=1,Argument=VMware vCenter Converter Standalone)

MSI (s) (20:C8) [10:08:11:372]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])

Not sure what I should be looking for in the log.

Error 1920 service vmware vcenter converter standalone agent failed to start

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Verify that you have sufficient privileges to start system services. »

Проверьте что у Вас достаточно прав для запуска службы. Попробуйте запустить установку от имени Администратора.

И посмотрите ок какого имени запускается служба «ufad-p2v».

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Источник

Error 1920 service vmware vcenter converter standalone agent failed to start

Hello — I was in the process of porting / converting a win/xp system by installing converter (v5.5) on the xp system.

The install ended just at the end with the error code 1920 — which seemed to indicate that there was an issue with the services the installed with converter.

I was doing the install logged in with the «administrator» id — Any suggestions on how to get this installed would be apprecaited

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Could you provide installation logs? (%temp%vm*.log)

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Thanks for the help — These are the log files I found —

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Richardson Porto
Senior Infrastructure Specialist
LinkedIn: http://linkedin.com/in/richardsonporto

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Unfortunately the services can not be started. Could you try the following: when installation fails do not answer Cancel but go to command prompt, change folder to «C:Program FilesVMwareVMware vCenter Converter Standalone» and execute the following command:

«C:Program FilesVMwareVMware vCenter Converter Standalonevmware-converter.exe» «C:Documents and SettingsAll UsersApplication DataVMwareVMware vCenter Converter Standaloneconverter-worker.xml»

This will start the service in the console and any errors like missing DLLs will be shown. IMO there is missing MSCRT package.

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Thanks — I will check this out

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Hello — Thanks for the info — I will give this a try . is it known which version of visual C/C++ is written in, or will the if there is a message about a missing DLL

which C/C++ version is in use?

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Hello — I checked and that version of the c/c++ run time is installed . I was watching the install — and opened up the services window — there seems to be an issue

starting 1 of the 3 converter services. I also checked the properties for all 3 services — only 1 had a dependency and it was «workstation» which is running.

I ran the noted commands from the command window — and I did not see any noted errors or pop-ups — it just paused. console log included

I did try the install on a 2nd xp system and it worked fine. The text of the 1920 message from the failing system is —

Product: VMware vCenter Converter Standalone — Error 1920.Service VMware

vCenter Converter Standalone Server (vmware-converter-server) failed to start.

Verify that you have sufficient privileges to start system services.

I did notice that on the 2nd system where it worked, the runtime for vc10 was installed — but not on the first system

So is it possible that some local policy setting is stopping the install / service from starting?

Источник

Error 1920 service vmware vcenter converter standalone agent failed to start

During installation of VMware vCenter Standalone Converter, I receive the following:

OS: Windows Server 2003 R2 Standard SP2

I’ve tried this install with local admin and domain admin accounts. I’ve installed this on other servers with the same accounts without issue. Same issue happens on my local laptop with Windows 7 Enterprise SP1.

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Welcome to the Community,

please check whether the Windows Event logs contain further details for the error message. You may also want to check whether an installation log file was created in the %temp% directory.

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Did not find anything relevant to today’s date in c:windowstemp or any vmware folders I could find.

Event log messages:

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Did you scroll down in the event’s data panes?

The temp folder used might be one for the current user, e.g. «C:Documents and SettingsNAMEOFUSERLocal SettingsTemp».

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I did scroll down in those panes, but to be honest, I do not know how to decipher that information. Looking at the log I found the following:

Action 10:00:39: VM_ServiceConfigServer.

MSI (s) (20:C8) [10:00:39:224]: Executing op: CustomActionSchedule(Action=VM_ServiceConfigServer,ActionType=1025,Source=BinaryData,Target=VMServiceConfigServer,CustomActionData=vmware-converter-server)

MSI (s) (20:58) [10:00:39:802]: Invoking remote custom action. DLL: C:WINDOWSInstallerMSI8CCD.tmp, Entrypoint: VMServiceConfigServer

MSI (s) (20:C8) [10:00:40:380]: Executing op: ActionStart(Name=StartServices,Description=Starting services,Template=Service: [1])

Action 10:00:40: StartServices. Starting services

MSI (s) (20:C8) [10:00:40:380]: Executing op: ProgressTotal(Total=2,Type=1,ByteEquivalent=1300000)

MSI (s) (20:C8) [10:00:40:380]: Executing op: ServiceControl(,Name=vmware-converter-server,Action=1,,)

StartServices: Service: VMware vCenter Converter Standalone Server

Info 2835.The control ErrorIcon was not found on dialog SetupError.

Error 1920.Service VMware vCenter Converter Standalone Server (vmware-converter-server) failed to start. Verify that you have sufficient privileges to start system services.

MSI (s) (20:78) [10:08:09:403]: I/O on thread 3916 could not be cancelled. Error: 127

MSI (s) (20:78) [10:08:09:403]: I/O on thread 3948 could not be cancelled. Error: 127

MSI (s) (20:78) [10:08:09:403]: I/O on thread 4428 could not be cancelled. Error: 127

MSI (s) (20:78) [10:08:09:403]: I/O on thread 3048 could not be cancelled. Error: 127

MSI (s) (20:78) [10:08:09:403]: I/O on thread 7368 could not be cancelled. Error: 127

MSI (s) (20:78) [10:08:09:403]: I/O on thread 2016 could not be cancelled. Error: 127

MSI (s) (20:C8) [10:08:09:403]: Product: VMware vCenter Converter Standalone — Error 1920.Service VMware vCenter Converter Standalone Server (vmware-converter-server) failed to start. Verify that you have sufficient privileges to start system services.

Info 2835.The control ErrorIcon was not found on dialog SetupError.

Are you sure you want to cancel?

Action ended 10:08:11: InstallFinalize. Return value 3.

MSI (s) (20:C8) [10:08:11:356]: User policy value ‘DisableRollback’ is 0

MSI (s) (20:C8) [10:08:11:356]: Machine policy value ‘DisableRollback’ is 0

MSI (s) (20:C8) [10:08:11:372]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=1177833312,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)

MSI (s) (20:C8) [10:08:11:372]: Executing op: DialogInfo(Type=0,Argument=1033)

MSI (s) (20:C8) [10:08:11:372]: Executing op: DialogInfo(Type=1,Argument=VMware vCenter Converter Standalone)

MSI (s) (20:C8) [10:08:11:372]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])

Not sure what I should be looking for in the log.

Источник

Error 1920 service vmware vcenter converter standalone agent failed to start

I am having problems converting a Dell Power Edge 2800 Server w/ Win 2k3 & SP2. Its a pretty clean box with just windows and Lotus Notes 4.6.

What i notice happening is the VMware vCenter Converter Agent service stops when I try to start the conversion.

*The error i get is: * » A general system error occured: Remote server closed connection after 0 response bytes read. «

Below is what I got out of the logs.

Section for VMware vCenter Converter Standalone, pid=3368, version=4.0.1, build=build-161434, option=Release

Current working directory: C:Program FilesVMwareVMware vCenter Converter Standalone

HOSTINFO: Seeing Intel CPU, numCoresPerCPU 1 numThreadsPerCore 2.

HOSTINFO: This machine has 2 physical CPUS, 2 total cores, and 4 logical CPUs.

TaskMax=10, IoMin=1, IoMax=21

Using system libcrypto, version 9070AF

Vmacore::InitSSL: doVersionCheck = true, handshakeTimeoutUs = 120000000

Connecting to server on pipeName
.pipevmware-converter-server-soap.

NOT using SSL to connect to VMOMI server
.pipevmware-converter-server-soap

Getting ServiceInstance contents

Yes, we connected to Converter Server.

Logging in to Converter Server (Using Impersonate).

Converter Server session established. (Session )

Connecting to server on pipeName
.pipevmware-converter-server-soap.

NOT using SSL to connect to VMOMI server
.pipevmware-converter-server-soap

Getting ServiceInstance contents

Yes, we connected to Converter Server.

Logging in to Converter Server (Using Impersonate).

Converter Server session established. (Session )

SourceSelectPluginModel::BuildFilter 3rd party type microsoftVirtualPCVM not found

SourceSelectPluginModel::BuildFilter 3rd party type parallelsVM not found

SourceSelectPluginModel::BuildFilter 3rd party type vmwareVCBBackup not found

SourceSelectPluginModel::BuildFilter 3rd party type livestateBackup not found

SourceSelectPluginModel::BuildFilter 3rd party type shadowProtectBackup not found

SourceSelectPluginModel::BuildFilter 3rd party type acronisBackup not found

SourceSelectPluginModel::BuildFilter 3rd party type vmwareVM not found

SourceSelectPluginModel::BuildThirdpartyHostedExtVector 3rd party type vmwareVM not found

Logging out of the Converter Server. (Session )

In windows event viewer, under applications I see the following:

The description for Event ID ( 1 ) in Source ( vmware-converter-agent ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: vmware-converter-agent service started.

In windows event viewer, under system I see the following:

The VMware vCenter Converter Agent service terminated unexpectedly.

Источник

Error 1920 service vmware vcenter converter standalone agent failed to start

please post content of vmware-converter-server.log

in the meantime.

— check regional settings in OS:

— check if converter service can interact with desktop:

Click Start > Run , type services.msc than click OK

Right-click the VMware VirtualCenter Converter Standalone Agent service and click Properties .

Click the Log On tab.

If the option is unchecked unchecked, select the Allow service to interact with desktop option.

Also check under which account is the service configured to start.

In addition perform checks mentioned in articles below:

If you found this or any other answer helpful, please consider to award points. (use Helpful or Correct buttons)

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Here’s the log file as requested. The odd thing is the error was logged in the Windows event log at 13:59 but the Converter log (below) has entries before and after this time, but nothing anywhere near this time.

Section for VMware vCenter Converter Standalone, pid=2212, version=5.5.2, build=1890136, option=Release

2014-07-24T10:48:41.205-07:00 [02500 info ‘Default’] Logging uses fast path: true

2014-07-24T10:48:41.220-07:00 [02500 info ‘Libs’] VThreadBase detected multiple threads.

2014-07-24T10:48:41.220-07:00 [02500 info ‘Default’] Handling bora/lib logs with VmaCore facilities

2014-07-24T10:48:41.220-07:00 [02500 info ‘Default’] Initialized channel manager

2014-07-24T10:48:41.220-07:00 [02500 info ‘Default’] Current working directory: C:Program Files (x86)VMwareVMware vCenter Converter Standalone

2014-07-24T10:48:41.220-07:00 [02500 info ‘Default’] ThreadPool windowsStackImmediateCommit = true

2014-07-24T10:48:41.220-07:00 [02500 info ‘ThreadPool’] Thread pool on asio: Min Io, Max Io, Min Task, Max Task, Max Concurency: 1, 121, 2, 60, 2147483647

2014-07-24T10:48:41.220-07:00 [02500 info ‘ThreadPool’] Thread enlisted

2014-07-24T10:48:41.220-07:00 [02500 info ‘Default’] Trying converter_server

2014-07-24T10:48:41.220-07:00 [02988 info ‘ThreadPool’] Thread enlisted

2014-07-24T10:48:41.220-07:00 [02800 info ‘ThreadPool’] Thread enlisted

2014-07-24T10:48:41.220-07:00 [03044 info ‘ThreadPool’] Thread enlisted

2014-07-24T10:48:41.501-07:00 [02500 info ‘Default’] Trying ufa_agent

2014-07-24T10:48:41.517-07:00 [02500 info ‘Default’] [shutdownMgr,25] Ufa shutdown manager registered.

2014-07-24T10:48:41.517-07:00 [02500 info ‘Default’] [helper,454] Initializing SSL Contexts

2014-07-24T10:48:45.464-07:00 [02500 info ‘Default’] Vmacore::InitSSL: handshakeTimeoutUs = 20000000

2014-07-24T10:48:55.551-07:00 [02500 info ‘Default’] [helper,507] Initializing certificates

2014-07-24T10:48:55.778-07:00 [02500 info ‘Default’] [task,2069] [LRO] 32 max LROs

2014-07-24T10:48:55.778-07:00 [02500 info ‘Default’] [task,2071] [LRO] 6 reserved internal LROs

2014-07-24T10:48:55.778-07:00 [02500 info ‘Default’] [task,2073] [LRO] 6 reserved short LROs

2014-07-24T10:48:55.778-07:00 [02500 info ‘Default’] [task,2075] [LRO] 12 reserved long LROs

2014-07-24T10:48:55.778-07:00 [02500 info ‘Default’] [task,2087] [LRO] 86400-second task lifetime

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter Standalonelocale) locale (en) removeable (false) resmap (015e01b8) extKeys (00000000) (

2014-07-24T10:48:55.801-07:00 [02500 warning ‘Locale’] Duplicate key ‘hi_IN’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter Standalonelocaleiso2win.vlcl’, only first one is used

2014-07-24T10:48:55.801-07:00 [02500 warning ‘Locale’] Duplicate key ‘az_AZ’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter Standalonelocaleiso2win.vlcl’, only first one is used

2014-07-24T10:48:55.801-07:00 [02500 warning ‘Locale’] Duplicate key ‘sr_SP’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter Standalonelocaleiso2win.vlcl’, only first one is used

2014-07-24T10:48:55.801-07:00 [02500 warning ‘Locale’] Duplicate key ‘az_AZ’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter Standalonelocaleisodata.vlcl’, only first one is used

2014-07-24T10:48:55.801-07:00 [02500 warning ‘Locale’] Duplicate key ‘sr_SP’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter Standalonelocaleisodata.vlcl’, only first one is used

2014-07-24T10:48:55.801-07:00 [02500 warning ‘Locale’] Duplicate key ‘uz_UZ’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter Standalonelocaleisodata.vlcl’, only first one is used

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Added locale path C:Program Files (x86)VMwareVMware vCenter Converter Standalonelocale to locale map

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonecoreLocale) locale (de) removeable (false) resmap (015e14c8) extKeys (00000000) (

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonecoreLocale) locale (en) removeable (false) resmap (015e01b8) extKeys (00000000) (

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonecoreLocale) locale (fr) removeable (false) resmap (015e1518) extKeys (00000000) (

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonecoreLocale) locale (ja) removeable (false) resmap (015e1568) extKeys (00000000) (

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonecoreLocale) locale (zh_CN) removeable (false) resmap (015e15b8) extKeys (00000000) (

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Added locale path C:Program Files (x86)VMwareVMware vCenter Converter StandalonecoreLocale to locale map

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocale) locale (de) removeable (false) resmap (015e14c8) extKeys (00000000) (

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocale) locale (en) removeable (false) resmap (015e01b8) extKeys (00000000) (

2014-07-24T10:48:55.801-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocale) locale (fr) removeable (false) resmap (015e1518) extKeys (00000000) (

2014-07-24T10:48:55.809-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocale) locale (ja) removeable (false) resmap (015e1568) extKeys (00000000) (

2014-07-24T10:48:55.809-07:00 [02500 info ‘Locale’] Delay loading resources: path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocale) locale (zh_CN) removeable (false) resmap (015e15b8) extKeys (00000000) (

2014-07-24T10:48:55.809-07:00 [02500 info ‘Locale’] Added locale path C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocale to locale map

2014-07-24T10:48:55.809-07:00 [02500 info ‘Locale’] Locale subsystem initialized from C:Program Files (x86)VMwareVMware vCenter Converter Standalonelocale with default locale en.

2014-07-24T10:48:55.809-07:00 [02500 info ‘Locale’] LoadResources path (C:Program Files (x86)VMwareVMware vCenter Converter Standalonelocale) locale (en) removeable (false) resMap (015e01b8) extKeys (00000000)

2014-07-24T10:48:55.825-07:00 [02500 info ‘Locale’] LoadResources path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonecoreLocale) locale (en) removeable (false) resMap (015e01b8) extKeys (00000000)

2014-07-24T10:48:55.833-07:00 [02500 info ‘Locale’] LoadResources path (C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocale) locale (en) removeable (false) resMap (015e01b8) extKeys (00000000)

2014-07-24T10:48:55.840-07:00 [02500 warning ‘Locale’] Duplicate key ‘LicenseManager.LicenseInfo.vaai.label’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/default.vmsg’, only first one is used

2014-07-24T10:48:55.840-07:00 [02500 warning ‘Locale’] Duplicate key ‘LicenseManager.LicenseInfo.vaai.summary’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/default.vmsg’, only first one is used

2014-07-24T10:48:55.848-07:00 [02500 warning ‘Locale’] Duplicate key ‘com.vmware.vim.license.Feature.vaai.label’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/enum.vmsg’, only first one is used

2014-07-24T10:48:55.848-07:00 [02500 warning ‘Locale’] Duplicate key ‘com.vmware.vim.license.Feature.vaai.summary’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/enum.vmsg’, only first one is used

2014-07-24T10:48:55.848-07:00 [02500 warning ‘Locale’] Duplicate key ‘vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOWNative.label’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/enum.vmsg’, only first one is used

2014-07-24T10:48:55.848-07:00 [02500 warning ‘Locale’] Duplicate key ‘vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOWNative.summary’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/enum.vmsg’, only first one is used

2014-07-24T10:48:55.848-07:00 [02500 warning ‘Locale’] Duplicate key ‘vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOW32.label’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/enum.vmsg’, only first one is used

2014-07-24T10:48:55.848-07:00 [02500 warning ‘Locale’] Duplicate key ‘vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOW32.summary’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/enum.vmsg’, only first one is used

2014-07-24T10:48:55.848-07:00 [02500 warning ‘Locale’] Duplicate key ‘vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOW64.label’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/enum.vmsg’, only first one is used

2014-07-24T10:48:55.848-07:00 [02500 warning ‘Locale’] Duplicate key ‘vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOW64.summary’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/enum.vmsg’, only first one is used

2014-07-24T10:48:55.848-07:00 [02500 warning ‘Locale’] Duplicate key ‘vm.GuestInfo.AppStateType.none.summary’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/enum.vmsg’, only first one is used

2014-07-24T10:48:55.848-07:00 [02500 warning ‘Locale’] Duplicate key ‘vm.GuestInfo.AppStateType.none.summary’ in file ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/enum.vmsg’, only first one is used

2014-07-24T10:48:55.942-07:00 [02500 warning ‘Locale’] Key ‘Internal.Tasks.SingleSpacedList’ in module ‘task’ under ‘C:Program Files (x86)VMwareVMware vCenter Converter StandalonevimLocaleen/’ was previously defined; ignored

2014-07-24T10:48:58.092-07:00 [02500 info ‘Libs’] [ADS] Local Domain : WORKGROUP

2014-07-24T10:48:58.092-07:00 [02500 info ‘Libs’] [ADS] IsWorkgroup: Yes

2014-07-24T10:48:58.092-07:00 [02500 info ‘Libs’] [ADS] Local Machine: HOMESRV3

2014-07-24T10:48:58.514-07:00 [02500 info ‘Default’] BaseScheduler initialization complete — void __thiscall Converter::Server::Scheduler::BaseScheduler::Initialize(const class boost::shared_ptr ,const class boost::optional &,const class boost::optional &) («d:/build/ob/bora-1890136/bora/sysimage/ufad/server/scheduler/baseScheduler.cpp:112»)

2014-07-24T10:48:58.514-07:00 [02500 info ‘Default’] Loaded all items from the scheduler’s database tables. — void __thiscall Converter::Server::Scheduler::BaseScheduler::LoadSchedulerItemIdMap(void) («d:/build/ob/bora-1890136/bora/sysimage/ufad/server/scheduler/baseScheduler.cpp:70»)

2014-07-24T10:48:58.514-07:00 [02500 info ‘Default’] Loaded all items from scheduler’s database tables.Scheduler’s item map contains 0 items. — void __thiscall Converter::Server::Scheduler::PriorityQScheduler::LoadPriorityQ(void) («d:/build/ob/bora-1890136/bora/sysimage/ufad/server/scheduler/priorityQScheduler.cpp:185»)

2014-07-24T10:48:58.514-07:00 [02500 info ‘Default’] [plugin,158] ServerPlugin Init

2014-07-24T10:48:58.514-07:00 [02500 info ‘Ufa’] Initializing SSL context

2014-07-24T10:48:58.522-07:00 [02500 info ‘Ufa’] Plugin initialized

2014-07-24T10:48:58.717-07:00 [04408 info ‘ThreadPool’] Thread enlisted

2014-07-24T10:48:58.717-07:00 [04408 info ‘Default’] [task,338] [task-internal-1] — BEGIN — TaskManager

2014-07-24T10:48:58.717-07:00 [04412 info ‘ThreadPool’] Thread enlisted

2014-07-24T10:48:58.717-07:00 [04416 info ‘ThreadPool’] Thread enlisted

2014-07-24T10:48:58.717-07:00 [02500 info ‘Default’] [plugin,188] ServerPlugin Start

2014-07-24T10:48:58.717-07:00 [02500 info ‘Ufa’] SOAP pipe name: \.pipevmware-converter-server-soap

2014-07-24T10:48:58.717-07:00 [04420 info ‘ThreadPool’] Thread enlisted

2014-07-24T10:48:58.717-07:00 [02500 info ‘Ufa.HTTPService’] Setting buffer size to 32768

2014-07-24T10:48:58.717-07:00 [02500 info ‘Ufa.HTTPService’] Using default for nonChunkingAgents: ‘VMware VI Client|VMware-client|VMware-client/3.*’

2014-07-24T10:48:58.717-07:00 [02500 info ‘Ufa.HTTPService’] Using default for agentsNeedingContentLength: ‘VMware-client’

2014-07-24T10:48:58.717-07:00 [02500 info ‘Ufa.HTTPService’] Max buffered response size is 104857600 bytes

2014-07-24T10:48:58.717-07:00 [02500 info ‘Ufa’] enableChunkedResponses: true

2014-07-24T10:48:58.717-07:00 [02500 info ‘Ufa.HTTPService’] Http Service started:

2014-07-24T10:48:58.717-07:00 [02500 info ‘Ufa’] Soap (over Named Pipe) started on pipe \.pipevmware-converter-server-soap. enableRemoteAccess = false, nonRootAccess = true, useSSL = false

2014-07-24T10:48:58.717-07:00 [02500 info ‘Ufa’] Plugin started

2014-07-24T10:48:58.717-07:00 [02500 info ‘Default’] Running on OS: Windows 7 Professional, 64-bit Service Pack 1 (Build 7601); CPUs: 8

2014-07-24T10:48:58.717-07:00 [02500 info ‘Default’] [serviceWin32,416] vmware-converter-server service started

2014-07-24T18:10:56.938-07:00 [02988 info ‘Libs’] [ADS] Get user name failed: 1332

2014-07-24T18:10:56.938-07:00 [02988 info ‘Libs’] [ADS] GetTokenInformation failed: 1312

2014-07-24T18:10:57.164-07:00 [02988 info ‘Default’] [user,874] Successfully authenticated user Administrator from this local machine (using pipe)

2014-07-24T22:50:25.270-07:00 [02228 info ‘Default’] [shutdownMgr,88] Ufa shutdown manager stopping. first make sure this thread is enlisted.

2014-07-24T22:50:25.270-07:00 [02228 info ‘ThreadPool’] Thread enlisted

2014-07-24T22:50:25.270-07:00 [02228 info ‘Default’] [shutdownMgr,93] Ufa shutdown manager stopping. Total number of callbacks: 1

2014-07-24T22:50:25.270-07:00 [02228 info ‘Default’] [shutdownMgr,105] Ufa shutdown manager stopped

2014-07-24T22:50:25.270-07:00 [02800 info ‘ThreadPool’] Thread delisted

2014-07-24T22:50:25.270-07:00 [03044 info ‘ThreadPool’] Thread delisted

2014-07-24T22:50:25.270-07:00 [02988 info ‘ThreadPool’] Thread delisted

2014-07-24T22:50:25.301-07:00 [04408 info ‘Default’] [task,343] [task-internal-1] — FINISH — TaskManager

2014-07-24T22:50:25.301-07:00 [04408 info ‘ThreadPool’] Thread delisted

2014-07-24T22:50:26.504-07:00 [04412 info ‘ThreadPool’] Thread delisted

2014-07-24T22:50:26.504-07:00 [04420 info ‘ThreadPool’] Thread delisted

2014-07-24T22:50:26.520-07:00 [02500 info ‘Default’] [plugin,212] ServerPlugin WaitStop

2014-07-24T22:50:26.520-07:00 [02500 info ‘Ufa’] Plugin stopped

2014-07-24T22:50:26.520-07:00 [02500 info ‘ThreadPool’] Thread delisted

2014-07-24T22:50:26.520-07:00 [02464 info ‘Default’] [serviceWin32,279] vmware-converter-server service stopped

In Services for VMware VirtualCenter Converter Standalone Agent the option «Allow service to interact with desktop» was not checked. I checked it and stopped and restarted the system.

I’ll keep an eye on this over the next few days; also I’ll shutdown and reboot the machine a couple times a day.

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How to Review the Service Log Files

Each of the Veeam services has its own respective service log file. Often when the service is failing to start for any reason other than permissions, the service will write information that can help with the resolution to its log file.

The service log files are written to C:ProgramDataVeeamBackup and have a filename pattern of Svc.<service>.log. You may find it convenient to navigate to that folder, then sort by date modified, then attempt to start the service manually. This will cause the appropriate service log to be easier to identify. Another tip is that after opening the log file, press Ctrl+END to go to the bottom, then begin reading the log from bottom to top, and look for lines containing > Error. Log reading is a skill, one that Veeam Support is trained and ready to assist you with.

• Veeam Backup Service
  Svc.VeeamBackup.log
• Veeam Data Mover Service
  Svc.VeeamTransport.log
• Veeam vPower NFS Service
  Svc.VeeamNFS.log
• Veeam Backup Enterprise Manager
  Svc.VeeamBES.log