Error 7102 kyocera

после не оригинального тонера пришлось чистить блок проявки.теперь при запуске выдает ошибку С7102.что за ошибка? может она быть с отсутствием тонера внутри блока проявки?

Kyocera Taskalfa 3050ci ошибка с7102

после не оригинального тонера пришлось чистить блок проявки.
теперь при запуске выдает ошибку С7102.
что за ошибка? может она быть с отсутствием тонера внутри блока проявки?

alex-r1
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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение pokyocere » 02:04 — 14.11.17

Я так понимаю, вы полностью очистили блок проявки ?
Если это так, то датчик у вас 100% рабочий, ведь аппарат вам выдал С 7102.
Если вы не готовы потрать на мфу 120 000 р., то тему можно закрывать.

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение alex-r1 » 02:18 — 14.11.17

Если вы не готовы потрать на мфу 120 000 р., то тему можно закрывать.

хороший совет :P
то есть заменить developerunit вместе с его :%;:;ми датчиками 20 000 не вариант?

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение Mishel01 » 14:32 — 14.11.17

Весело у вас тут))
Нет, за 20 тыс — не вариант: вы знаете места, где НОВЫЕ 8305тые проявки лежат дешевле чем за 28-29 тыс?
Датчик, в этой ситуации, скорее всего 100% НЕрабочий — потому и выдает ошибки С71хх.
Про 120 тыс — спасибо, посмеялся от души))

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение mark.76 » 14:33 — 14.11.17

alex-r1 писал(а):после не оригинального тонера пришлось чистить блок проявки.
теперь при запуске выдает ошибку С7102.
что за ошибка? может она быть с отсутствием тонера внутри блока проявки?

1 Если вычистили блок проявки — носитель чистый засыпали?
2 Да именно отсуотствием тонера в блоке проявки и вызвана — Чтобы намешался тонер и аппарат не выпадал в ошибку можно похлопать крышками пока не выйдет на готовность. (для ускорения процесса можно подсыпать тонера прямо в блок, но немного и всё равно похлопать :P )

www.veneta.ru

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение Mishel01 » 15:35 — 14.11.17

Носителя он туда НИКАКОГО не сыпал))
Тонер-то в проявке явно есть, только скушно ему там: не носят его..)) А из состояния ошибки он не будет подмешивать, насколько помню.

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение pokyocere » 22:27 — 14.11.17

Mishel01 писал(а):Весело у вас тут))
Нет, за 20 тыс — не вариант: вы знаете места, где НОВЫЕ 8305тые проявки лежат дешевле чем за 28-29 тыс?
Датчик, в этой ситуации, скорее всего 100% НЕрабочий — потому и выдает ошибки С71хх.
Про 120 тыс — спасибо, посмеялся от души))

Наивно полагать, что левый тонер, был только синего цвета.
Кто из вас поручится, что после исправления 7102, не начнут гулять другие цвета и не выскочит ошибка по другому блоку ?
Так что, давайте смотреть реально на такие ремонты.
DV-8305 29-30 т.р. х 4 = 116-120 т.р. не обязательно сразу, но в перспективе точно.
Датчик 100% рабочий, он просто не поймет что находится в блоке и инициирует эту ошибку.
Для проверки нужно зайти в U155 и посмотреть показания датчика.
Возьмите рабочий DV, все из него вытряхните, вставьте в аппарат и получите ошибку, а потом утверждайте что датчик 100% не рабочий.
Ведь alex-r1 очень понятно написал «после не оригинального тонера пришлось чистить блок проявки. теперь при запуске выдает ошибку С7102»
Очевидно, что ошибка до чистки отсутствовала . После чистки появилась.
С чего вдруг датчик сломался ?

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение Mishel01 » 23:32 — 14.11.17

«Полагать» — в данном случае совсем не наша забота. Поручаться — тем более. Появится аналогичная проблема по другому цвету — будет ОТДЕЛЬНЫЙ сюжет по уже накатанной дорожке. Куда уж реальнее. Чем менять все 4 — гораздо выгоднее выкинуть данный аппарат и купить другой (нормальный, не Киосеру).
Проверить датчик можно и без вытрахивания, но одного снятия показаний тут будет мало. И не факт, что до чистки ошибки не было.
Если бы я знал точную первопричину выхода из строя этих датчиков — у меня сейчас был бы большой чемодан исправных датчиков))

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение alex-r1 » 02:54 — 15.11.17

1 Если вычистили блок проявки — носитель чистый засыпали?
2 Да именно отсуотствием тонера в блоке проявки и вызвана — Чтобы намешался тонер и аппарат не выпадал в ошибку можно похлопать крышками пока не выйдет на готовность. (для ускорения процесса можно подсыпать тонера прямо в блок, но немного и всё равно похлопать

добавления тонера не помогло, в прочем я этого ожидал. как тут говорили тонеру без носителя скучно будет.
да…носитель я не досыпал, у меня его просто нет.

Кто из вас поручится, что после исправления 7102, не начнут гулять другие цвета и не выскочит ошибка по другому блоку ?
Так что, давайте смотреть реально на такие ремонты.
DV-8305 29-30 т.р. х 4 = 116-120 т.р. не обязательно сразу, но в перспективе точно.

все вполне логично. к счастью пострадал только 1 цвет. остальные не успели угробить подделкой. владельцев о проблеме предупредил :dont: ,картриджи изъял .
и все же я надеюсь решить проблему более бюджетным способом.

https://kupi-print.ru/catalog/kyocera_1 … 7978200002

или смесью тонер +девелопер за 2800р.

Последний раз редактировалось alex-r1 03:01 — 15.11.17, всего редактировалось 1 раз.

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение alex-r1 » 03:00 — 15.11.17

Чем менять все 4 — гораздо выгоднее выкинуть данный аппарат и купить другой (нормальный, не Киосеру).

признаюсь Kyocera мне тоже не нравится ( технически). есть рекомендации? приоритет под полиграфию

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение alex-r1 » 10:47 — 15.11.17

и так ситуация все смешнее.
еще вчера сообщил владельцам что причина в нехватке расходных, а это значит доставка из Москвы не меньше месяца.
сегодня он вдруг :oops: вспомнил ,что где-то там у них «что-то»было и достает тубу с девелопером :x
всыпали грамм 20-30. аппарат запустился.

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение Mishel01 » 11:34 — 15.11.17

alex-r1 писал(а): есть рекомендации? приоритет под полиграфию

Рекомендации будут, сначала жду более подробно о потребностях, пожеланиях, возможностях и проч.

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение gregory » 19:44 — 13.12.17

столкнулся с такой же бедой. и тоже неориг тонер с пометкой япония. чем закончились изыскания и способы борьбы?
кстати этот клиент вопреки рекомендациям купить оки и не напрягаться взял киосеру. монохромники обалденные у них а вот цвет капризный (((

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Re: Kyocera Taskalfa 3050ci ошибка с7102

Непрочитанное сообщение Mishel01 » 22:52 — 13.12.17

gregory писал(а): чем закончились изыскания и способы борьбы?

Никаких изысканий и выбора способов тут уже давно не надобно. Все прозрачно и предсказуемо… хоть и печально.

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Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки 0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB. 0060 Engine PWB type error Defective engine sub PCB. 0070 FAX control PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. Defective FAX software
Defective FAX control PWB. 0100 Backup memory device error Defective flash memory. 0120 MAC address data error
For data in which the MAC address is invalid. Defective main PWB.
Defective flash memory.
Defective engine PWB. 0130 Backup memory read/write error (main PWB) Defective flash memory.
Defective main PWB. 0140 Backup memory data error (main PWB) Defective flash memory.
Defective main PWB. 0150 Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM.
Defective engine PWB.
Device damage of EEPROM. 0160 Backup memory data error (engine PWB) Defective flash memory.
Defective engine PWB. 0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM.
Defective PWB. 0180 Machine number mismatch
Machine number of main and engine does not match. Data damage of EEPROM. 0320 I/O CPU communication error
A communication error is detected 10 times in succession. Defective PWB. 0630 DMA error DMA transmission of image data does not complete within the specified period of time. Poor contact in the connector terminals. Defective main PWB. 0800 Image processing error
JAM05 is detected twice. Defective main PWB. 0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB. Defective FAX software.
Defective FAX control PWB. 0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. The battery is disconnected from the main PWB.
Defective main PWB. 0870 FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB.
Defective FAX control PWB or main PWB. 0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB. 1010 Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB. 1020 PF lift motor error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB. 1030 PF lift motor error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB. 1800 Paper feeder communication error
A communication error is detected 10 times in succession. Improper installation paper feeder.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB. 1900 Paper feeder EEPROM error
When writing the data, the write data and the read data is not continuously in agreement 5 times. Defective PF main PWB.
Device damage of EEPROM. 2000 Main motor steady-state error
Stable OFF is detected for 1 s continuously after main motor stabilized. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2010 Main motor drive error
The main motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2101 Developer motor K steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor K stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2102 Developer motor YCM steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor YCM stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2111 Developer motor K startup error
Developer motor K is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2112 Developer motor YCM startup error
Developer motor YCM is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2300 Fuser motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the fuser motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2310 Fuser motor startup error
Fuser motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2550 Conveying motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the conveying motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2560 Conveying motor startup error
Conveying motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2600 PF drive motor error (paper feeder)
When the PF drive motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 2700 TC belt motor error
When the TC belt motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 3100 ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table. Defective connector cable or poor contact in the connector.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB. 3200 Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. Defective connector cable or poor contact in the connector.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB. 3500 Communication error between scanner and ASIC
An error code is detected 3 times in succession. Defective connector cable or poor contact in the connector.
Defective CCD PWB.
Defective main PWB. 3600 Scanner sequence error Defective main PWB or engine PWB. 4000 Polygon motor synchronization error
The polygon motor is not stabilized within 10 s after driving starts. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4001 Polygon motor (K) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (K) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4002 Polygon motor (С) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (С) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4003 Polygon motor (M) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (M) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4004 Polygon motor (Y) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (Y) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4010 Polygon motor steady-state error
Stable OFF is detected for 1 s continuously after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4011 Polygon motor (K) startup error
Polygon motor (K) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4012 Polygon motor (C) startup error
Polygon motor (C) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4013 Polygon motor (M) startup error
Polygon motor (M) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4014 Polygon motor (Y) startup error
Polygon motor (Y) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4100 BD initialization error
BD is not detected within 1 s after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective APC PWB.
Defective BD PWB.
Defective main PWB. 4600 LSU cleaning motor error
When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor. Defective PWB. 4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector.
Defective main PWB or engine PWB. 4950 LSU CPU communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective PWB. 6000 Broken fuser heater wire
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6000
6020
6030
6050 Broken fuser heater wire
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature Deformed connector pin.
Defective triac. 6020 Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms. Deformed connector pin.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB. 6030 Broken fuser thermistor wire
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB 6050 Abnormally low fuser thermistor temperature
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second. Deformed connector pin.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6120 Abnormally high fuser thermistor 3 (press roller) temperature
The fuser temperature exceeds 200 °C/392 °F for 1 s. Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6130 Fuser thermistor 3 (press roller) break error Fuser thermistor 3 detects a temperature of -14 °C/6.8 °F . Fuser thermistor 3 does not reach 30° C/86 °F even after20 s during warming up. Defective connector cable or poor contact in the connector
Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6150 Abnormally low fuser thermistor 3 (press roller) temperature
The fuser temperature lower than 30 °C/86 °F is detected continuously for 1 s. Deformed connector pin.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6200 Broken fuser edge heater wire
Fuser thermistor 1 does not reach 50° C/122 °F even after20 s during warming up. The detected temperature of fuser thermistor1 does not reach the specified temperature (ready indication temperature) for 20 s in warming up after reaching 50° C/122 °F. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6220 Abnormally high fuser thermistor 1 (edge) temperature
The fuser temperature exceeds 240 °C/464 °F for 1 s Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6230 Fuser thermistor 1 (edge) break error
During warming up a hearter, fuser thermistor 2 detects a temperature of 100 °C/212 °F or higher and, fuser thermistor 1 detects a temperature of 37 °C/99 °F or lower. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6250 Abnormally low fuser thermistor 1 (edge) temperature
The fuser temperature lower than 100 °C/212 °F is detected continuously for 1 s during printing. The fuser temperature lower than 50 °C/122 °F is detected continuously for 1 s during pre-heating. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6400 Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 3 s. Defective connector cable or poor contact in the connector
Defective power source PWB or engine PWB. 6410 Fuser unit type mismatch problem
Absence of the fuser unit is detected. Fuser unit connector inserted incorrectly.
Different type of the fuser unit is installed. 6600 Belt rotation error
The belt was detected to stop for 1 s continuously during motor remote is on. Defective fuser motor.
Defective IH belt.
Defective IH PWB.
Defective engine PWB. 7101 Toner sensor K error Defective Developer unit.
Defective PWB. 7102 Toner sensor C error Defective Developer unit.
Defective PWB. 7103 Toner sensor M error Defective Developer unit.
Defective PWB. 7104 Toner sensor Y error Defective Developer unit.
Defective PWB. 7401 Developing unit K type mismatch problem
Absence of the developing unit K is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7402 Developing unit C type mismatch problem
Absence of the developing unit C is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7403 Developing unit M type mismatch problem
Absence of the developing unit M is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7404 Developing unit Y type mismatch problem
Absence of the developing unit Y is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7411 Drum unit K type mismatch problem
Absence of the drum unit K is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7412 Drum unit C type mismatch problem
Absence of the drum unit C is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7413 Drum unit M type mismatch problem
Absence of the drum unit M is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7414 Drum unit Y type mismatch problem
Absence of the drum unit Y is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7420 Transfer belt unit type mismatch problem
Absence of the transfer belt unit is detected. Transfer belt unit connector inserted incorrectly.
Different type of the transfer belt unit is installed.
Defective PWB. 7601 ID sensor 1 (front) error Defective ID sensor.
Defective PWB. 7602 ID sensor 2 (rear) error Defective ID sensor.
Defective PWB. 7611 ID sensor (K) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7612 ID sensor (C) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7613 ID sensor (M) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7614 ID sensor (Y) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7620 ID sensor timing error
Color registration correction was failed. Defective ID sensor.
Defective PWB. 7800 Broken external thermistor wire
The thermistor output value is 0.3 V or less. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7810 Short-circuited external thermistor wire
The thermistor output value is 3 V or more. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7901 Drum K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7902 Drum C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7903 Drum M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7904 Drum Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7910 Developer unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective developer unit. 7911 Developing unit K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7912 Developing unit C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7913 Developing unit M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7914 Developing unit Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 8030 Tray upper limit detection problem (document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. Defective connector cable or poor contact in the connector.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8040 Belt problem (document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on. Defective connector cable or poor contact in the connector.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB. 8140 Tray elevation motor problem (document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. Defective connector cable or poor contact in the connector.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8210 Stapler problem (document finisher)
Jam 7012 or 7023 is indicated. Defective connector cable of staple or poor contact in the connector.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB. 8320 Adjustment motor 2 problem (document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB. 8330 Adjustment motor 1 problem (document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 1.
Defective adjustment motor 1. 8350 Roller motor problem (document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on. Defective DF main PWB.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB. 8360 Slide motor problem (document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on. Defective connector cable or poor contact in the connector.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB. 8460 EEPROM problem (document finisher)
Reading from or writing to EEPROM cannot be performed. Defective EEPROM or DF main PWB. 8800 Document finisher communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector
Defective DF main PWB.
Defective engine PWB. 8830 Bridge communication error (document finisher)
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective bridge PWB.
Defective engine PWB. 8990 Document finisher communication error Defective connector cable or poor contact in the connector.
Defective DF main PWB.
Defective bridge PWB. 9000 Document processor communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective DP main PWB. 9060 DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Defective DP main PWB.
Device damage of EEPROM. 9500 BRU communication error IPU PWB error 9510 BRU PWB error IPU PWB error 9520 BRU PWB data error IPU PWB error F000 Main PWB — operation panel PWB communication error Defective main PWB.
Defective operation panel PWB. F010 Main PWB checksum error Defective main PWB. F040 Main PWB — print engine communication error Defective main PWB.
Defective engine PWB. F050 Print engine ROM checksum error Defective engine PWB.

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  1. 06-14-2012


    #1

    TaskAlfa 250Ci C7102 — C7103 — C7104 Error Codes

    Dear All Friends

    i have a problem with 250ci (cdc 1725), gaves 7102 — 7103 — 7104
    total counter :90000
    main fw :2H7_2F00_010.007

    all toner and dv units motors are working perfect via simulation.
    What is ur advices?

    Best Redards
    Serdar


  2. 06-14-2012


    #2

    Re: TaskAlfa 250Ci C7102 — C7103 — C7104 Error Codes

    How are the values in U155?

    If they are nearby 20, you lost the 24V for the tonersensors.
    Did someone exchanged the toner container motor in past?
    If yet, please check the wiring above the main front pwb, at a few cases in europe, the wiring would damaged by mounting the plastic cover above the main- and sub front pwb….
    In worst case, the engine pwb is damaged totally, this happened in france.


  3. 06-25-2012


    #3

    Mike L is offline


    Technician


    Rep Power
    22

    Re: TaskAlfa 250Ci C7102 — C7103 — C7104 Error Codes

    you must make an Firmwareupdate the new DV -b working only with the new FW


  4. 06-26-2012


    #4

    Re: TaskAlfa 250Ci C7102 — C7103 — C7104 Error Codes

    Quote Originally Posted by Mike L
    View Post

    you must make an Firmwareupdate the new DV -b working only with the new FW

    Mike L,

    if you are using the old FW you�ll get C7401 !!!
    It�s totally different Errorcode. Unknown Dev-Unit
    But he get Tonersensor Errors.

    Best regards

    KYO_OEM


  5. 12-03-2013


    #5

    Kyocera_77 is offline


    Junior Member


    Rep Power
    0

    Re: TaskAlfa 250Ci C7102 — C7103 — C7104 Error Codes

    any news about this problem?i have the same problem C7103(magenta DV)…firmware update,change DV-M but still the errors there…any suggestion?


  6. 12-04-2013


    #6

    Re: TaskAlfa 250Ci C7102 — C7103 — C7104 Error Codes

    I had a Saturn recently with a dead color developing motor. At first it was giving magenta «Add Toner» indications. With the new motor it changed to C7103, it think.

    The secondary problem was that while the color developing units were not agitating, the toner add system had been packing toner into the magenta developing unit. When it couldn’t take any more it compacted the magenta toner in the spout of the toner cartridge. Once the developing motor was turning again, it took about three days to detone the magenta developer to the point where it tried to add magenta toner, unsuccessfully.

    My solution to the secondary problem was to beat on the toner cartridge until the agitation mechanism would turn again. =^..^=

    If you’d like a serious answer to your request:
    1) demonstrate that you’ve read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you’re going to ask about jams include the jam code.
    4) if you’re going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=


  7. 05-20-2016


    #7

    brecht2 is offline


    Trusted Tech

    50+ Posts


    Rep Power
    23

    Re: TaskAlfa 250Ci C7102 — C7103 — C7104 Error Codes

    Hello,

    I have a problem with a C7103 on a TA 250ci.
    I got in U155 (Toner senor output) «26» instead of «+300».
    I tried the DV M in another TA300ci and there is de DV M working perfect!
    I changed also the engine pwb without result, changed the DV CMY color motor, front main/sub pcb, motor control pwb without result.
    Could it be a broken gear in the main imaging drive unit?
    This is my last option because it’s a lot of work to disamble this unit!

    Before i had also C2810. I cleaned the waste toner pipe of the ICL motor. It was stuck with toner. (I did the spring back inside)

    thx.


  8. 05-21-2016


    #8

    Re: TaskAlfa 250Ci C7102 — C7103 — C7104 Error Codes

    The Voyager and VoyagerE series both used to shatter the color developer drive gear, but the Saturn series doesn’t seem to do that in my experience. More common is motor failures. Since there are several motors of the same type, I would remove the back to see if the color developer motor is turning. If no, I would swap around the color developing motor to see if a different motor will turn. =^..^=

    If you’d like a serious answer to your request:
    1) demonstrate that you’ve read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you’re going to ask about jams include the jam code.
    4) if you’re going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=


  9. 05-21-2016


    #9

    brecht2 is offline


    Trusted Tech

    50+ Posts


    Rep Power
    23

    Re: TaskAlfa 250Ci C7102 — C7103 — C7104 Error Codes

    Hello blackcat,

    I’ve changed already the CMY DV motor without result…
    Monday i go back and change the DV M unit with a new one (not a used one).
    I can still print in B&W.


  10. 05-23-2016


    #10

    brecht2 is offline


    Trusted Tech

    50+ Posts


    Rep Power
    23

    Re: TaskAlfa 250Ci C7102 — C7103 — C7104 Error Codes

    Hello,

    Problem solved by swapping the green relay pwb (next to the orange relay pwb) who’s connecting the drums and dv’s.
    DV Magenta toner values again +400.
    Anyway thx to all!


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  • Code: C0070
  • Description: FAX PWB incompatible detection error
  • Causes: Abnormal detection of FAX control PWB incompatibility in the initial communication with the FAX control PWB, any normal communication command is not transmitted.
  • Remedy: 1 Checking the FAX PWB The incompatible FAX PWB is installed. Install the FAX PWB for the applicable model. 2 Firmware upgrade The FAX firmware is faulty. Reinstall the FAX firmware. 3 Replacing the main PWB The main PWB is faulty. Replace the main PWB.
  • Code: C0100
  • Description: Backup memory device error
  • Causes: An abnormal status is output from the flash memory.
  • Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Checking the main PWB The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty. Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB.
  • Code: C0120
  • Description: MAC address data error
  • Causes: The MAC address data is incorrect.
  • Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Checking the MAC address The MAC address is incorrect. Replace the main PWB when the MAC address is not indicated on the network status page.
  • Code: C0130
  • Description: Backup memory reading/writing error
  • Causes: The reading or writing into the flash memory is unavailable.
  • Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Checking the main PWB The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty. Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB.
  • Code: C0140
  • Description: Backup memory data error
  • Causes: The flash memory data read at the initial start-up is faulty
  • Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Checking the main PWB The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty. Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB.
  • Code: C0150
  • Description: Engine EEPROM reading / writing error
  • Causes: 1. Continuous five times detection of no response from the device for 5ms or more on reading / writing. 2. Data read twice do not match continuous 8 times. 3. Writing data and reading data do not match continuous 8 times.
  • Remedy: 1 Resetting the main power The EEPROM on the engine PWB does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Checking the EEPROM on the engine PWB The EEPROM is not properly attached. Reattach the EEPROM on the engine PWB. 3 Replacing the EEPROM The EEPROM is faulty. 1. Print Maintenance Report at U000 beforehand. 2. Replace the EEPROM on the engine PWB. C6990 appears when turning the power on. Execute U169 at that state. 3. Then, print Maintenance Report at U000. Compare the setting values with Maintenance Report printed before and change the different values. (Target maintenance mode: U063, U100, U127, U140, U161, U465, U468 and U901, etc.) 4. Check the output image and adjust the image at U410, U411, etc. if necessary. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C0160
  • Description: EEPROM data error
  • Causes: The data read from the EEPROM is judged as abnormal.
  • Remedy: 1 Resetting the main power The EEPROM on the engine PWB does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Executing U021 The storage data in the EEPROM on the engine PWB is faulty. Execute U021. 3 Replacing the EEPROM The EEPROM is faulty. 1. Print Maintenance Report at U000 beforehand. 2. Replace the EEPROM on the engine PWB. C6990 appears when turning the power on. Execute U169 at that state. 3. Then, print Maintenance Report at U000. Compare the setting values with Maintenance Report printed before and change the different values. (Target maintenance mode: U063, U100, U127, U140, U161, U465, U468 and U901, etc.) 4. Check the output image and adjust the image at U410, U411, etc. if necessary. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C0170
  • Description: Charger count error
  • Causes: 1. Errors are detected in both backup memory of the engine PWB charge counter and main PWB charge counter. 2. Main PWB counter data and engine PWB counter date are faulty
  • Remedy: 1 Replacing the main PWB The main PWB is faulty. Replace the main PWB and execute U004 2 Replacing the EEPROM on the engine PWB The EEPROM is faulty. 1. Print Maintenance Report at U000 beforehand. 2. Replace the EEPROM on the engine PWB. C6990 appears when turning the power on. Execute U169 at that state. 3. Then, print Maintenance Report at U000. Compare the setting values with Maintenance Report printed before and change the different values. (Target maintenance mode: U063, U100, U127, U140, U161, U465, U468 and U901, etc.) 4. Check the output image and adjust the image at U410, U411, etc. if necessary. 3 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C0180
  • Description: Machine serial number mismatch
  • Causes: The machine serial Nos. in the main PWB and the EEPROM on the engine PWB mismatch when turning the power on.
  • Remedy: 1 Checking the machine serial No. of the main PWB The main PWB for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct main PWB if the MAIN No. differs. 2 Checking the machine serial No. in the EEPROM on the engine PWB The EEPROM for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct EEPROM on the engine PWB if the ENGINE machine serial No. differs. 3 Replacing the main PWB The main PWB is faulty. When the MAIN machine serial No. differs at U004, replace the main PWB and execute U004. 4 Checking the EEPROM on the engine PWB The EEPROM is faulty. If the machine serial number on the engine PWB is different at U004, reattach the EEPROM. If not repaired, replace the EEPROM on the engine PWB by referring to the following procedures. 1. Print Maintenance Report at U000 beforehand. 2. Replace the EEPROM on the engine PWB. C6990 appears when turning the power on. Execute U169 at that state. 3. Then, print Maintenance Report at U000. Compare the setting values with Maintenance Report printed before and change the different values. (Target maintenance mode: U063, U100, U127, U140, U161, U465, U468 and U901, etc.) 4. Check the output image and adjust the image at U410, U411, etc. if necessary. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C0190
  • Description: Backup memory device error (Engine)
  • Causes: Data from the main unit IC cannot be read out at power-up
  • Remedy: 1 Resetting the main power The IC in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C0500
  • Description: Drive lock detected by the engine firmware
  • Causes: During the engine steady state control, the main motor drive continued 60 minutes or more (except during the maintenance mode)
  • Remedy: 1 Resetting the main power The firmware in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C0510
  • Description: Main charger control error
  • Causes: The main charger bias turns on while the drum stops.
  • Remedy: 1 Resetting the main power The firmware in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C0520
  • Description: Developer control error
  • Causes: The developer bias off is detected during the main charge bias off
  • Remedy: 1 Resetting the main power The firmware in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C0530
  • Description: Backup task error
  • Causes: No operation 30s or more when monitoring the backup task operation
  • Remedy: 1 Resetting the main power The firmware in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C0800
  • Description: Image processing error
  • Causes: The print sequence jam (J010x) is detected 2 times continuously.
  • Remedy: 1 Checking the image data The image data is faulty. When this issue occurs only when handling the certain image data, check if the image data is faulty. 2 Checking the situation The printing operation of the certain file is faulty. Acquire the job’s log if the phenomenon can be reproduced by specifying the job when the error was detected. 3 Checking the main PWB The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty. Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB.
  • Code: C0830
  • Description: FAX PWB flash program area checksum error
  • Causes: The program stored in the flash memory on the FAX PWB is broken so it cannot perform.
  • Remedy: 1 Resetting the main power The FAX PWB is not connected properly. Turn off the power switch and pull out the power plug. After passing 5s, reattach the FAX PWB and reinsert the power plug. Then, turn on the power switch. 2 Firmware upgrade The firmware is faulty. Reinstall the FAX firmware. 3 Initializing the fax The data in the FAX PWB is faulty. Execute U600 to initialize the FAX. 4 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. Step
  • Code: C0840
  • Description: RTC error
  • Causes: • Not communicated with RTC correctly. • RTC data is inconsistent with empty battery.
  • Remedy: 1 Setting time and date (RTC) Time and date (RTC) are erased Set Date and Time (RTC) from System Menu 2 Replacing the main PWB The main PWB is faulty, or the backup battery runs out. Replacing the main PWB
  • Code: C0870
  • Description: PC FAX Image data transmission error
  • Causes: Data was not properly transmitted even if the specified times of retry were made when the large volume data is transmitted between the FAX PWB and the main PWB.
  • Remedy: 1 Resetting the main power The FAX PWB does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reattach the FAX PWB and reinsert the power plug. Then, turn on the power switch. 2 Initializing the fax The data in the FAX PWB is faulty. Execute U600 to initialize the FAX. 3 Firmware upgrade The FAX firmware is faulty. Upgrade the fax firmware to the latest version. 4 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. 5 Replacing the main PWB The main PWB is faulty. Replace the main PWB.
  • Code: C0920
  • Description: FAX file system error
  • Causes: The backup data could not be stored since the file system of the flash memory is faulty.
  • Remedy: 1 Resetting the main power The FAX PWB does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reattach the FAX PWB and reinsert the power plug. Then, turn on the power switch. 2 Initializing the fax FAX control values are incorrect Execute U600 to initialize the FAX. 3 Reconnecting the FAX PWB The FAX PWB is not connected properly. Reinstall FAX PWB to Main PWB. 4 Firmware upgrade The firmware is faulty. Reinstall the FAX firmware. 5 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB.
  • Code: C0980
  • Description: 24V power interruption detection
  • Causes: • 24V power shutoff signal is detected 1s continuously. • Other service call error occurs after 24V power shutoff signal is lowered, and then 24V power is recovered.
  • Remedy: 1 Resetting the main power The firmware in the engine PWB does not operate normally Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Low-voltage PWB — Engine PWB 3 Replacing the low voltage PWB The low voltage PWB is faulty. When the +24V generation from the low voltage PWB is not stable, and it lowers, replace the low voltage PWB. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C1010
  • Description: Lift motor 1 error
  • Causes: • Cassette 1 lift motor over-current is detected 5 times continuously. • Lift sensor on is not detected 5 times continuously when passing 15s after cassette 1 is loaded.
  • Remedy: 1 Checking the lift plate The lift plate does not operate properly. Repair or replace the lift plate when it does not move vertically. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Lift motor — Engine PWB(YC15) • Lift sensor — Engine PWB(YC15) 3 Checking the lift motor The lift motor is faulty. Check the lift motor operation, and replace it if necessary. 4 Checking the lift sensor The lift sensor is not properly attached, or it is faulty. Reattach PF lift upper limit sensor. If not repaired, replace it. 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C1020
  • Description: PF lift motor 1 error Object: 500-sheet paper feeder, 500-sheetx2 paper feeder
  • Causes: The PF lift sensor 1 on is not detected 5 times continuously when passing 15s after loading cassette 2.
  • Remedy: 1 Checking the lift plate The lift plate does not operate properly. Repair or replace the lift plate when it does not move vertically. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF lift moor 1 — PF PWB (YC4) • PF upper limit sensor 1 — PF PWB (YC3) 3 Checking PF lift motor 1 PF lift motor 1 is faulty. Check the operation of lift motor 1, and replace it if necessary. 4 Checking PF lift sensor 1 PF lift sensor 1 is not properly attached, or it is faulty. Reattach PF lift sensor 1. If not repaired, replace it. 5 PF firmware upgrade The PF firmware is not the latest version. Upgrade the PF firmware to the latest version. 6 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.
  • Code: C1030
  • Description: PF lift motor 2 error Object: 500-sheetx2 paper feeder
  • Causes: The PF lift sensor 2 on is not detected 5 times continuously when passing 15s after loading cassette 3.
  • Remedy: 1 Checking the lift plate The lift plate does not operate properly. Repair or replace the lift plate when it does not move vertically. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF lift moor 2 — PF PWB (YC6) • PF upper limit sensor 2 — PF PWB (YC5) 3 Checking PF lift motor 2 PF lift motor 2 is faulty. Check the operation of lift motor 2, and replace it if necessary. 4 Checking PF lift sensor 2 PF lift sensor 2 is not properly attached, or it is faulty. Reattach PF lift sensor 2. If not repaired, replace it. 5 PF firmware upgrade The PF firmware is not the latest version. Upgrade the PF firmware to the latest version. 6 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.
  • Code: C1800
  • Description: Paper Feeder communication error Object: 500-sheet paper feeder, 500-sheetx2 paper feeder
  • Causes: The communication error was detected 10 times continuously.
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Engine PWB (YC25) — PF PWB(YC1) 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware and PF firmware to the latest version 3 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C1900
  • Description: Paper Feeder EEPROM error Object: 500-sheet paper feeder, 500-sheetx2 paper feeder For internal count
  • Causes: The writing data and the reading data mismatch 4 times continuously when writing.
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Engine PWB (YC25) — PF PWB(YC1) 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware and PF firmware to the latest version 3 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C2101
  • Description: Developer motor K steady-state error
  • Causes: Developer motor K steady state off is detected for 1s continuously after becoming the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer motor K — Engine PWB (YC18) 3 Checking the drive unit The drive unit is faulty. Execute U030 [Dlp(K)/Drum] and check the developer motor K operation. If there are any load for the gear rotation inside the drive unit replace drive unit B. 4 Replacing the developer motor The developer motor is faulty. Replace developer motor K. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C2102
  • Description: Developer motor CMY steady-state error
  • Causes: Developer motor CMY steady state off is detected 1s continuously after becoming the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer motor CMY — Engine PWB (YC19) 3 Checking the drive unit The drive unit is faulty. Execute U030 [Dlp(Col)] and check the drum motor CMY operation. If there are any load for the gear rotation inside the drive unit replace drive unit A. 4 Replacing the developer motor The developer motor is faulty. Replace developer motor CMY. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C2201
  • Description: Drum motor K steady-state error
  • Causes: Drum motor K steady state off is detected for 1s continuously after becoming the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum motor K — Engine PWB (YC19) 3 Checking the drive unit The drive unit is faulty. Execute U030 [Dlp(K)/Drum] and check the drum motor K operation. If there are any load for the gear rotation inside the drive unit replace drive unit A. 4 Replacing drum motor K Drum motor K is faulty. Replace drum motor K. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C2202
  • Description: Drum motor CMY steady-state error
  • Causes: Drum motor CMY steady state off is detected 1s continuously after becoming the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drum motor CMY — Engine PWB (YC19) 3 Checking the drive unit The drive unit is faulty. Execute U030 [Dlp(K)/Drum] and check the drum motor CMY operation. If there are any load for the gear rotation inside the drive unit replace drive unit A. 4 Replacing drum motor CMY Drum motor CMY are faulty. Replace drum motor CMY. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C2300
  • Description: Fuser motor steady state error
  • Causes: The fuser motor steady state off is detected 1s continuously after becoming steady state
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser motor — Engine PWB (YC18) 3 Checking the drive unit The drive unit is faulty. Check the fuser motor operation. If there are any load for the gear rotation inside the drive unit replace drive unit B. 4 Replacing the fuser motor The fuser motor is faulty. Replace the fuser motor. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C2310
  • Description: Fuser motor start-up error
  • Causes: The fuser motor is not in the steady state within 1.5s after start-up.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser motor — Engine PWB (YC18) 3 Checking the drive unit The drive unit is faulty. Check the fuser motor operation. If there are any load for the gear rotation inside the drive unit replace drive unit B. 4 Replacing the fuser motor The fuser motor is faulty. Replace the fuser motor. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C2550
  • Description: Conveying motor steady-state error
  • Causes: The conveying motor steady state off is detected 1s continuously after becoming the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Conveying motor — Engine PWB (YC14) 3 Checking the drive unit The drive unit is faulty. Execute U030 [Feed] and check the feed motor operation. If there are any load for the gear rotation inside the drive unit replace drive unit C. 4 Replacing the conveying motor The conveying motor is faulty. Replace the conveying motor. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C2550
  • Description: Conveying motor startup error
  • Causes: The conveying motor is not in the steady state within 2s after start-up.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Conveying motor — Engine PWB (YC14) 3 Checking the drive unit The drive unit is faulty. Execute U030 [Feed] and check the feed motor operation. If there are any load for the gear rotation inside the drive unit replace drive unit C. 4 Replacing the conveying motor The conveying motor is faulty. Replace the conveying motor. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C2600
  • Description: PF motor error Object: 500-sheet paper feeder, 500-sheetx2 paper feeder
  • Causes: An error signal was detected 2s continuously during the PF motor drive
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF motor — PF PWB(YC25) 2 Firmware upgrade The firmware is not the latest version. Upgrade the PF firmware to the latest version. 3 Checking the PF motor The PF motor is faulty Replace the PF motor 4 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.
  • Code: C2700
  • Description: Belt release motor error
  • Causes: The error signal is detected for 3s continuously after the belt release motor starts up.
  • Remedy: 1 Firmware upgrade The engine firmware is faulty. Upgrade the engine firmware to the latest version 2 Checking the drive parts The drive transmission of the belt release motor is faulty. Repair the drive transmission parts if the drive from the belt release motor is not transmitted. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Belt release motor — Transfer PWB (YC2) • Belt rotation sensor — Transfer PWB (YC2) • Transfer PWB (YC2) — Transfer relay PWB (YC1) • Transfer relay PWB (YC2) — Engine PWB (YC11) 4 Checking the belt rotation sensor The belt rotation sensor comes off. Reattach or replace the belt rotation sensor. 5 Checking the belt release motor The belt release motor is not operated correctly. Reattach or replace the belt release motor. 6 Primary transfer unit replacement The primary transfer roller liftup drive section is faulty. Replace the primary transfer unit. 7 Replacing the transfer relay PWB The transfer relay PWB is faulty. Replace the transfer relay PWB. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C3100
  • Description: Carriage error Object: CIS model
  • Causes: The home position sensor is off and does not turn on when passing the specified time at initialization and it does not turn on at retry once.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the scanner and ISU shaft A load is applied to the scanner movement. Move the mirror unit manually. If there is heavy load in excess, check the drive belt and clean the ISU shaft. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Scanner motor — Engine PWB (YC12) 4 Checking the scanner motor The scanner motor is faulty. Reattach the scanner motor. If not repaired, replace it. 5 Checking the home position sensor The home position sensor is faulty. Reattach the home position sensor. If not repaired, replace it. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C3100
  • Description: Carriage error Object: LED model
  • Causes: The home position sensor is off and does not turn on when passing the specified time at initialization and it does not turn on at retry once.
  • Remedy: 1 Unlocking the primary mirror unit The primary mirror unit is not unlocked. Unlock the primary mirror unit. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version. 3 Checking the scanner and scanner wire A load is applied to the scanner movement. Move the mirror unit manually. If there is heavy load in excess, clean the scanner wire, wire drum, scanner rail, etc. 4 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Scanner motor — Engine PWB (YC12) 5 Checking the scanner motor and the belt tension. The scanner motor or belt tension is faulty Reattach the scanner motor and adjust the belt tension. If not repaired, replace the scanner motor. 6 Checking the home position sensor The home position sensor is faulty. Reattach the home position sensor. If not repaired, replace it. 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C3200
  • Description: LED error Object: LED model
  • Causes: The white reference data retrieved by lighting the lamp at the initial operation is at the specified value or less.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the LED lamp The LED lamp does not light. Check if the LED lamp lights. If it does not light, replace the lamp unit and execute U411 [Table]. 3 Checking the connection The FFC is not correctly connected. Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC. • LED drive PWB — Main PWB (YC3003) 4 Checking the lens unit The CCD PWB is faulty. Clean the FFC terminal and reconnect it. If deformed or broken, replace the FFC. • CCD PWB — Main PWB (YC3002) If not repaired, replace the lens unit and execute U411. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C3200
  • Description: CIS error Object: CIS model
  • Causes: • The white reference data retrieved by lighting the lamp at the initial operation is lower than the specified value. • The white reference data retrieved by lighting the lamp at the auto table adjustment is lower than the specified value.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the CIS lamp The CIS lamp does not light Check if the CIS lamp turns on. If not, replace the lamp unit and execute U411 [Table] 3 Checking the connection The FFC is not correctly connected. Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC. • CIS PWB — Main PWB (YC3001) 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C3300
  • Description: CCD AGC error Object: LED model For internal count
  • Causes: The white reference data after adjustment is not within the target range
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Cleaning the backside of the contact glass The white reference sheet is dirty. Clean the white reference sheet at the backside of the contact glass. 3 Checking the LED lamp The LED lamp is broken. Check if the LED lamp lights. If it does not light, replace the lamp unit and execute U411 [Table]. 4 Checking the connection The FFC is not correctly connected. Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC. • LED drive PWB — Main PWB (YC3003) 5 Checking the lens unit The CCD PWB is faulty. Clean the FFC terminal and reconnect it. If deformed or broken, replace the FFC. • CCD PWB — Main PWB (YC3002) If not repaired, replace the lens unit and execute U411. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C3300
  • Description: CIS AGC error Object: CIS model For internal count
  • Causes: The white reference data after adjustment is not within the target range
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Cleaning the backside of the contact glass The white reference sheet is dirty. Clean the white reference sheet at the backside of the contact glass. 3 Checking the CIS lamp The CIS lamp does not light Check if the CIS lamp turns on. If not, replace the lamp unit and execute U411 [Table] 4 Checking the connection The FFC is not correctly connected. Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC. • CIS PWB — Main PWB (YC3001) 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C3500
  • Description: Scanner AISC communication error
  • Causes: Readback values are different 4 times continuously during communication between the scanner and ASIC
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware and the engine firmware to the latest version. 2 Checking the connection FFC is not connected properly. Or it is faulty. Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC. • Main PWB (YC26) — Engine PWB (YC3) 3 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 4 Replacing the main PWB The main PWB is faulty. Replace the main PWB.
  • Code: C3600
  • Description: Scanner sequence error
  • Causes: • Mail box buffer overflow is detected. • Software sequence error is detected.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware and the engine firmware to the latest version. 2 Executing U021 The memory operation is faulty. Execute U021 and initialize the backup data 3 Checking the connection FFC is not connected properly. Or it is faulty. Clean the FFC terminals of the following FFC and reconnect them. If the FFC terminal is deformed or broken, replace the FFC. • Main PWB (YC26) — Engine PWB (YC3) 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 5 Replacing the main PWB The main PWB is faulty. Replace the main PWB.
  • Code: C4001
  • Description: Polygon motor K startup error
  • Causes: Polygon motor K is not in the steady state within 10s after becoming steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Polygon motor K — LSU relay PWB (YC5) • LSU relay PWB (YC9) — Engine PWB (YC6) 3 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace LSU K if it does not rotate properly. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C4002
  • Description: Polygon motor C startup error
  • Causes: Polygon motor C is not in the steady state within 10s after becoming steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Polygon motor C — LSU relay PWB (YC7) • LSU relay PWB (YC9) — Engine PWB (YC6) 3 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace LSU C if it does not rotate properly. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C4003
  • Description: Polygon motor M startup error
  • Causes: Polygon motor M is not in the steady state within 10s after becoming steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Polygon motor M — LSU relay PWB (YC6) • LSU relay PWB (YC9) — Engine PWB (YC6) 3 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace LSU M if it does not rotate properly. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C4004
  • Description: Polygon motor Y startup error
  • Causes: Polygon motor Y is not in the steady state within 10s after becoming steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Polygon motor Y — LSU relay PWB (YC8) • LSU relay PWB (YC9) — Engine PWB (YC6) 3 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace LSU Y if it does not rotate properly. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C4011
  • Description: Polygon motor K steady-state error
  • Causes: Polygon motor K is off from the steady state for 1s continuously after becoming the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Polygon motor K — LSU relay PWB (YC5) • LSU relay PWB (YC9) — Engine PWB (YC6) 3 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace LSU K if it does not rotate properly. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C4012
  • Description: Polygon motor C steady-state error
  • Causes: Polygon motor C is off from the steady state for 1s continuously after becoming the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Polygon motor C — LSU relay PWB (YC7) • LSU relay PWB (YC9) — Engine PWB (YC6) 3 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace LSU C if it does not rotate properly. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C4013
  • Description: Polygon motor M steady-state error
  • Causes: Polygon motor M is off from the steady state for 1s continuously after becoming the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Polygon motor M — LSU relay PWB (YC6) • LSU relay PWB (YC9) — Engine PWB (YC6) 3 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace LSU M if it does not rotate properly. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C4014
  • Description: Polygon motor Y steady-state error
  • Causes: Polygon motor Y is off from the steady state for 1s continuously after becoming the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Polygon motor Y — LSU relay PWB (YC8) • LSU relay PWB (YC9) — Engine PWB (YC6) 3 Checking the polygon motor The polygon motor does not rotate properly. Check the rotation sound of the polygon motor, and reattach or replace LSU Y if it does not rotate properly. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C4101
  • Description: BD initialization error (Black)
  • Causes: BD is not detected within 1s after polygon motor K is in the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware to the latest version. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • APC PWB K — LSU relay PWB (YC1) • LSU relay PWB (YC10) — Main PWB (YC23) 3 Checking the LSU The APC PWB does not operate normally Reinstall or replace LSU K. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the main PWB The main PWB is faulty. Replace the main PWB.
  • Code: C4102
  • Description: BD initialization error (Cyan)
  • Causes: BD is not detected within 1s after polygon motor C is in the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware to the latest version. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • APC PWB C — LSU relay PWB (YC3) • LSU relay PWB (YC10) — Main PWB (YC23) 3 Checking the LSU The APC PWB does not operate normally Reinstall or replace LSU C. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the main PWB The main PWB is faulty. Replace the main PWB.
  • Code: C4103
  • Description: BD initialization error (Magenta)
  • Causes: BD is not detected within 1s after polygon motor M is in the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware to the latest version. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • APC PWB M — LSU relay PWB (YC2) • LSU relay PWB (YC10) — Main PWB (YC23) 3 Checking the LSU The APC PWB does not operate normally Reinstall or replace LSU M. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the main PWB The main PWB is faulty. Replace the main PWB.
  • Code: C4104
  • Description: BD initialization error (Yellow)
  • Causes: BD is not detected within 1s after polygon motor Y is in the steady state.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware to the latest version. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • APC PWB Y — LSU relay PWB (YC4) • LSU relay PWB (YC10) — Main PWB (YC23) 3 Checking the LSU The APC PWB does not operate normally Reinstall or replace LSU Y. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the main PWB The main PWB is faulty. Replace the main PWB.
  • Code: C4600
  • Description: LSU cleaning motor error
  • Causes: The error signal is detected for 2s continuously after the motor starts up.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the drive parts The drive transmission from the LSU cleaning motor is faulty. Repair the drive transmission parts if the drive from the LSU cleaning motor is not transmitted. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU cleaning motor — LSU relay PWB (YC11) • LSU relay PWB (YC9) — Engine PWB (YC6) 4 Replacing the LSU cleaning motor The LSU cleaning motor is faulty. Replace the LSU cleaning motor. 5 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C4700
  • Description: Video ASIC device error
  • Causes: Writing data and reading data does not match 8 consecutive times.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware and engine firmware to the latest version. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Main PWB (YC26) — Engine PWB (YC3) 3 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 4 Replacing the main PWB The main PWB is faulty. Replace the main PWB.
  • Code: C6000
  • Description: IH heating error
  • Causes: 1. The fuser center thermistor does not detect 100°C / 212°F or more within 25s after warm-up is started. 2. During the warm-up, the fuser center thermistor does not detect the ready temperature within 20s after it detects 100°C / 212°F.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Executing U169 The IH setting mismatches the power supply specification. Set the destination same as the voltage of the IH PWB at U169. 3 Removing foreign material There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt. Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit. 4 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 5 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) • IH unit — IH PWB (YC2, YC3) • IH PWB (YC4) — Engine PWB (YC10) 6 Replacing the fuser unit The parts such as the thermistor or thermal cutout are faulty. Replace the fuser unit. 7 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 8 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 9 Replacing the IH unit The IH unit is faulty. Replace the IH unit.
  • Code: C6020
  • Description: Fuser center thermistor high temperature error
  • Causes: The fuser center thermistor detected 230°C / 446°F or more for 1s.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) • IH unit — IH PWB (YC2, YC3) • IH PWB (YC4) — Engine PWB (YC10) 4 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 6 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 7 Replacing the IH unit The IH unit is faulty. Replace the IH unit.
  • Code: C6030
  • Description: Broken fuser center thermistor
  • Causes: 1. During warm-up, the fuser center thermistor detects 41°C / 105°F for 1s continuously while the fuser edge thermistor detects 100°C / 212°F or more. 2. The fuser center thermistor does not detect 25°C / 77°F within 12s after start-up.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Removing foreign material There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt. Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit. 3 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 4 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) • IH unit — IH PWB (YC2, YC3) • IH PWB (YC4) — Engine PWB (YC10) 5 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 7 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 8 Replacing the IH unit The IH unit is faulty. Replace the IH unit.
  • Code: C6050
  • Description: Fuser center thermistor low temperature error
  • Causes: The fuser center thermistor detects less than 80°C / 176°F for 1s during printing.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Removing foreign material There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt. Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit. 3 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 4 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) • IH unit — IH PWB (YC2, YC3) • IH PWB (YC4) — Engine PWB (YC10) 5 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 7 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 8 Replacing the IH unit The IH unit is faulty. Replace the IH unit.
  • Code: C6120
  • Description: Fuser press roller thermistor high temperature error
  • Causes: The fuser press roller thermistor detected 210°C / 410°F or more for 1s.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) 4 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C6130
  • Description: Broken fuser press roller thermistor
  • Causes: 1. During warm-up, the fuser press roller thermistor detects less than 35°C / 95°F for 60s continuously. 2. After finishing warm-up, the fuser press roller thermistor detects less than 35°C / 95°F for 30s continuously.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Removing foreign material There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt. Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit. 3 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 4 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) • IH unit — IH PWB (YC2, YC3) • IH PWB (YC4) — Engine PWB (YC10) 5 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 7 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 8 Replacing the IH unit The IH unit is faulty. Replace the IH unit.
  • Code: C6200
  • Description: IH heating error 2
  • Causes: 1. After warm-up is started, the fuser edge thermistor does not detect 80°C / 176°F within 25s. Or, during the warm-up, specified temperature (Ready display temperature) is not detected even 420s passed after center thermistor reached 100°C / 212°F.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Removing foreign material There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt. Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit. 3 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 4 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) • IH unit — IH PWB (YC2, YC3) • IH PWB (YC4) — Engine PWB (YC10) 5 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 7 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 8 Replacing the IH unit The IH unit is faulty. Replace the IH unit.
  • Code: C6220
  • Description: Fuser edge thermistor high temperature error
  • Causes: The fuser edge thermistor detects 245°C / 473°F or more for 1s.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) 4 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 6 Replacing the IH unit The IH unit is faulty. Replace the IH unit.
  • Code: C6230
  • Description: Broken fuser edge thermistor
  • Causes: 1. During warm-up, the fuser edge thermistor detects less than 41°C / 105°F for 1s continuously while the fuser center thermistor detects 100°C / 212°F or more. 2. The fuser edge thermistor does not detect 25°C / 77°F within 12s after start-up.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) 4 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C6250
  • Description: Fuser edge thermistor low temperature error
  • Causes: The fuser edge thermistor detected less than 80°C / 176°F for 1s during printing.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Removing foreign material There are foreign objects between the fuser unit and the IH unit. Or, the foreign objects are adhered on the fuser heat belt. Remove foreign material if it is on between the fuser unit and the IH unit, or on the fuser unit. Then, reinstall the fuser unit. 3 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 4 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) • IH unit — IH PWB (YC2, YC3) • IH PWB (YC4) — Engine PWB (YC10) 5 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 7 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 8 Replacing the IH unit The IH unit is faulty. Replace the IH unit.
  • Code: C6320
  • Description: Fuser middle thermistor high temperature error
  • Causes: The fuser middle thermistor detected 245°C / 473°F or more for 1s.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) 4 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 6 Replacing the IH unit The IH unit is faulty. Replace the IH unit.
  • Code: C6330
  • Description: Broken fuser middle thermistor
  • Causes: The fuser middle thermistor detects less than 41 °C / 105°F for 1s continuously while the fuser center thermistor or the fuser edge thermistor detects 100°C / 212°F or more during warm-up.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) 4 Replacing the fuser unit The parts such as the thermistor are faulty. Replace the fuser unit. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 6 Replacing the IH unit The IH unit is faulty. Replace the IH unit.
  • Code: C6600
  • Description: Fuser heat belt rotation error
  • Causes: The belt rotation pulse is not input for 1.8s continuously.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) 4 Replacing the fuser unit The fuser unit parts such as the fuser heat belt, the belt rotation detecting system, or the belt rotation sensor are faulty Replace the fuser unit. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. 6 Replacing the fuser drive unit The fuser drive unit is faulty. Replace the fuser drive unit. Step
  • Code: C6610
  • Description: Fuser pressure release sensor error
  • Causes: 1. The fuser pressure release sensor does not turn off even after 10s passed from instructing to reduce the fuser pressure. 2. The fuser pressure release sensor does not turn on even after 10s passed from instructing to increase the fuser pressure. 3. The lock signal of the fuser pressure release motor became error for 300ms.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Drawer connector of the fuser unit — Engine PWB (YC9) 4 Replacing the fuser unit The fuser unit is faulty at the fuser pressure release mechanism or the fuser pressure release sensor . Replace the fuser unit. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C6740
  • Description: IH PWB high temperature error (IGBT2)
  • Causes: The IGBT temperature acquired from the power microprocessor detects 115°C / 239°F or more for 1s continuously.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH fan motor — Engine PWB (YC20) • IH PWB (YC4) — Engine PWB (YC10) 3 Replacing the IH PWB fan motor The IH PWB fan motor is faulty. Replace the IH PWB fan motor. 4 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C6760
  • Description: Fuser IH input excessive electric current error
  • Causes: The input current obtained from the power microcomputer was 20A (100/120V) or 10A (200V) or more continued for 200ms.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the fuser unit The fuser heat belt is faulty. Detach the fuser unit and check if the fuser heat belt is not faulty. If there is any damage, replace the fuser unit. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH PWB (YC4) — Engine PWB (YC10) 4 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C6770
  • Description: IH low power error
  • Causes: After fuser heating starts,the electric power detection on the IH PWB detected a set electric power value of 30% or less for a predetermined time.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the fuser unit There are foreign objects in the drawer contact terminal of the fuser unit Clean the drawer connector terminal of the fuser unit. Check if the pin of the drawer connector is not bent, and replace the fuser unit if it is bent. If it is normal, reinstall the fuser unit so that the drawer connector is securely connected. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH unit — IH PWB (YC2, YC3) • IH PWB (YC4) — Engine PWB (YC10) 4 Replacing the IH unit The IH unit is faulty. (The coil is broken.) Replace the IH unit. 5 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C6940
  • Description: IH fan motor error
  • Causes: Lock-up is detected for 20s continuously when the fan motor drives.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH fan motor — Engine PWB (YC20) 3 Checking the IH fan motor The IH fan motors do not properly operate. Clean the IH fan motor and remove foreign objects. If not resolved after that, replace the IH fan motor. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C6950
  • Description: IH-CPU communication error
  • Causes: 1. Communication between the IH PWB and the engine PWB is not established in the initial communication. (150ms interval x 10 times retries and then 3 times retries of the relay remote) 2. After the initial communication is established, communication between the IH PWB and the engine PWB is not established at the operation except for printing. (If communication fails for 500ms, 3 times retries or the relay remote are performed.) 3. After the initial communication is established, communication between the IH PWB and the engine PWB is not established durint printing. (If communication fails for 500ms, 150ms interval x 10 times retries are performed.)
  • Remedy: 1 Resetting the main power The power startup delays. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH PWB (YC4) — Engine PWB (YC10) 4 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C6990
  • Description: Fuser power source destination error
  • Causes: The engine backup data does not match the IH PWB power supply destination. (0, 5 or more)
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Executing U169 The voltage setting at U169 mismatches the voltage of the IH PWB. Set the destination same as the voltage of the IH PWB at U169. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • IH PWB (YC4) — Engine PWB (YC10) 4 Replacing the IH PWB The IH PWB is faulty. Replace the IH PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7101
  • Description: T/C sensor K error
  • Causes: The sensor input voltage is less than 0.3V, or 3.2V or more. Also, that state continues for 5s or more.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall developer unit K so that the connector firmly connects. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer PWB K — Drum/Developer relay PWB (YC9) • Drum/Developer relay PWB (YC1) — Engine PWB (YC17) 4 Developer unit replacement Developer unit K (T/C sensor K) is faulty. Replace developer unit K. 5 Replacing the drum/developer relay PWB The drum/developer relay PWB is faulty. Replace the drum/developer relay PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7102
  • Description: T/C sensor C error
  • Causes: The sensor input voltage is less than 0.3V, or 3.2V or more. Also, that state continues for 5s or more.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall developer unit C so that the connector firmly connects. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer PWB C — Drum/Developer relay PWB (YC7) • Drum/Developer relay PWB (YC1) — Engine PWB (YC17) 4 Developer unit replacement Developer unit C (T/C sensor C) is faulty. Replace the developer unit C. 5 Replacing the drum/developer relay PWB The drum/developer relay PWB is faulty. Replace the drum/developer relay PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7103
  • Description: T/C sensor M error
  • Causes: The sensor input voltage is less than 0.3V, or 3.2V or more. Also, that state continues for 5s or more.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall developer unit M so that the connector firmly connects. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer PWB M — Drum/Developer relay PWB (YC8) • Drum/Developer relay PWB (YC1) — Engine PWB (YC17) 4 Developer unit replacement Developer unit M (T/C sensor M) is faulty. Replace the developer unit M. 5 Replacing the drum/developer relay PWB The drum/developer relay PWB is faulty. Replace the drum/developer relay PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7104
  • Description: T/C sensor Y error
  • Causes: The sensor input voltage is less than 0.3V, or 3.2V or more. Also, that state continues for 5s or more.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall developer unit Y so that the connector firmly connects. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer PWB Y — Drum/Developer relay PWB (YC6) • Drum/Developer relay PWB (YC1) — Engine PWB (YC17) 4 Developer unit replacement Developer unit Y (T/C sensor Y) is faulty. Replace the developer unit Y. 5 Replacing the drum/developer relay PWB The drum/developer relay PWB is faulty. Replace the drum/developer relay PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7200
  • Description: Inner thermistor broken (developer)
  • Causes: The sensor input data is 0.3V or less.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall developer unit K so that the connector firmly connects. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer PWB K — Drum/Developer relay PWB (YC9) • Drum/Developer relay PWB (YC1) — Engine PWB (YC17) 4 Developer unit replacement The sensor on the developer PWB is faulty Replace developer unit K. 5 Replacing the drum/developer relay PWB The drum/developer relay PWB is faulty. Replace the drum/developer relay PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7210
  • Description: Inner thermistor short-circuited (developer)
  • Causes: The sensor input data is 3.0V or more.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Reinstalling the developer unit The developer unit is not properly installed. Reinstall developer unit K so that the connector firmly connects. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Developer PWB K — Drum/Developer relay PWB (YC9) • Drum/Developer relay PWB (YC1) — Engine PWB (YC17) 4 Developer unit replacement The sensor on the developer PWB is faulty Replace developer unit K. 5 Replacing the drum/developer relay PWB The drum/developer relay PWB is faulty. Replace the drum/developer relay PWB. 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7221
  • Description: Broken LSU thermistor K
  • Causes: The sensor input data is 0.3V or less.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector or FFC is not properly connected, or the wire or FFC is faulty. Clean the terminal of the following wire connectors and the FFC, then reinsert them. If there is no continuity, replace the wire or FFC. • APC PWB K — LSU relay PWB (YC1) • LSU relay PWB (YC9) — Engine PWB(YC6) 3 Replacing the LSU LSU thermistor K is faulty. Replace LSU K. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7224
  • Description: Broken LSU thermistor Y
  • Causes: The sensor input data is 0.3V or less.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector or FFC is not properly connected, or the wire or FFC is faulty. Clean the terminal of the following wire connectors and the FFC, then reinsert them. If there is no continuity, replace the wire or FFC. • APC PWB Y — LSU relay PWB (YC4) • LSU relay PWB (YC9) — Engine PWB(YC6) 3 Replacing the LSU LSU thermistor Y is faulty. Replace LSU Y. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7231
  • Description: LSU thermistor K short-circuited
  • Causes: The sensor input data is 3.0V or more.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector or FFC is not properly connected, or the wire or FFC is faulty. Clean the terminal of the following wire connectors and the FFC, then reinsert them. If there is no continuity, replace the wire or FFC. • APC PWB K — LSU relay PWB (YC1) • LSU relay PWB (YC9) — Engine PWB(YC6) 3 Replacing the LSU LSU thermistor K is faulty. Replace LSU K. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7234
  • Description: LSU thermistor Y short-circuited
  • Causes: The sensor input data is 3.0V or more.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector or FFC is not properly connected, or the wire or FFC is faulty. Clean the terminal of the following wire connectors and the FFC, then reinsert them. If there is no continuity, replace the wire or FFC. • APC PWB Y — LSU relay PWB (YC4) • LSU relay PWB (YC9) — Engine PWB(YC6) 3 Replacing the LSU LSU thermistor Y is faulty. Replace LSU Y. 4 Replacing the LSU relay PWB The LSU relay PWB is faulty. Replace the LSU relay PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7240
  • Description: Broken container thermistor
  • Causes: The sensor input data is 0.3V or less.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Container relay PWB (YC1) — Engine PWB (YC22) 3 Replacing the container relay PWB The container relay PWB is faulty. Replace the container relay PWB. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7250
  • Description: Container thermistor short-circuited
  • Causes: The sensor input data is 3.0V or more.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Container relay PWB (YC1) — Engine PWB (YC22) 3 Replacing the container relay PWB The container relay PWB is faulty. Replace the container relay PWB.
  • Code: C7601
  • Description: Front ID sensor error
  • Causes: • The sensor output value of the dark potential is 0.15V or less, or 0.80V or more. • Bright potential is lower than the dark potential, or the gap is 0.5V or less.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Cleaning the front ID sensor The front ID sensor is dirty. Clean the front ID sensor surface. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor — Engine PWB (YC7) 3 Replacing the front D sensor The front ID sensor is faulty. Replace the front ID sensor. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7602
  • Description: Rear ID sensor error
  • Causes: • The sensor output value of the dark potential is 0.15V or less, or 0.80V or more. • Bright potential is lower than the dark potential, or the gap is 0.5V or less.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Cleaning the rear ID sensor The rear ID sensor is dirty. Clean the rear ID sensor surface. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Rear ID sensor — Engine PWB (YC7) 3 Replacing the rear ID sensor The rear ID sensor is faulty. Replace the rear ID sensor. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7611
  • Description: ID sensor density error K
  • Causes: The density of the BK-patch on the primary transfer belt is faulty at the Calibration or Color Adjustment.
  • Remedy: 1 Resetting the main power The ID sensor does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 3 Cleaning the ID sensor The ID sensor is dirty. Clean the surface of the front and rear ID sensors. 4 Checking the developer unit and drum unit The developer unit or the drum unit is not properly installed. Reinstall developer unit K and drum unit K. 5 Checking the primary transfer unit The primary transfer belt is dirty. Clean the surface of the primary transfer belt, or replace the primary transfer unit. 6 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor and Rear ID sensor — Engine PWB (YC7) 7 Replacing the ID sensor The ID sensor is faulty. Replace the front ID sensor or the rear ID sensor. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7612
  • Description: ID sensor density error C
  • Causes: The density of the C-patch on the primary transfer belt is faulty at the Calibration or Color Adjustment.
  • Remedy: 1 Resetting the main power The ID sensor does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 3 Cleaning the ID sensor The ID sensor is dirty. Clean the surface of the front and rear ID sensors. 4 Checking the developer unit and drum unit The developer unit or the drum unit is not properly installed. Reinstall developer unit C and drum unit C. 5 Checking the primary transfer unit The primary transfer belt is dirty. Clean the surface of the primary transfer belt, or replace the primary transfer unit. 6 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor and Rear ID sensor — Engine PWB (YC7) 7 Replacing the ID sensor The ID sensor is faulty. Replace the front ID sensor or the rear ID sensor. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7613
  • Description: ID sensor density error M
  • Causes: The density of the M-patch on the primary transfer belt is faulty at the Calibration or Color Adjustment.
  • Remedy: 1 Resetting the main power The ID sensor does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 3 Cleaning the ID sensor The ID sensor is dirty. Clean the surface of the front and rear ID sensors. 4 Checking the developer unit and drum unit The developer unit or the drum unit is not properly installed. Reinstall developer unit M and drum unit M. 5 Checking the primary transfer unit The primary transfer belt is dirty. Clean the surface of the primary transfer belt, or replace the primary transfer unit. 6 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor and Rear ID sensor — Engine PWB (YC7) 7 Replacing the ID sensor The ID sensor is faulty. Replace the front ID sensor or the rear ID sensor. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7614
  • Description: ID sensor density error Y
  • Causes: The density of the Y-patch on the primary transfer belt is faulty at the Calibration or Color Adjustment.
  • Remedy: 1 Resetting the main power The ID sensor does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 3 Cleaning the ID sensor The ID sensor is dirty. Clean the surface of the front and rear ID sensors. 4 Checking the developer unit and drum unit The developer unit or the drum unit is not properly installed. Reinstall developer unit Y and drum unit Y. 5 Checking the primary transfer unit The primary transfer belt is dirty. Clean the surface of the primary transfer belt, or replace the primary transfer unit. 6 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor and Rear ID sensor — Engine PWB (YC7) 7 Replacing the ID sensor The ID sensor is faulty. Replace the front ID sensor or the rear ID sensor. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7620
  • Description: ID sensor timing error
  • Causes: The color registration fails.
  • Remedy: 1 Resetting the main power The ID sensor does not operate properly. Turn off the power switch and unplug the power plug. After 5s passes, reconnect the power plug and turn on the power switch. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 3 Cleaning the ID sensor The ID sensor is dirty. Clean the surface of the front and rear ID sensors. 4 Checking the developer unit and drum unit The developer unit or the drum unit is not properly installed. Reinstall the developer unit and drum unit. 5 Checking the primary transfer unit The primary transfer belt is dirty. Clean the surface of the primary transfer belt, or replace the primary transfer unit. 6 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Front ID sensor and Rear ID sensor — Engine PWB (YC7) 7 Replacing the ID sensor The ID sensor is faulty. Replace the front ID sensor or the rear ID sensor. 8 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7800
  • Description: Outer thermistor broken
  • Causes: The sensor input data is 0.3V or less.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Temperature/humidity sensor — Engine PWB (YC11) 3 Replacing the temperature/ humidity sensor The temperature/humidity sensor is faulty. Replace the temperature/humidity sensor. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C7810
  • Description: Outer thermistor short-circuited
  • Causes: The sensor input data is 3.0V or more.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Temperature/humidity sensor — Engine PWB (YC11) 3 Replacing the temperature/ humidity sensor The temperature/humidity sensor is faulty. Replace the temperature/humidity sensor. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C8030
  • Description: DF tray upper limit detection error Object: 500-sheet document finisher
  • Causes: The DF tray upper limit sensor on is detected when the DF tray motor is in ascending operation
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • DF tray upper limit sensor — DFPWB (CN5) • Paper level sensor 1, 2 — DFPWB (CN6) 2 Replacing the sensor The Dr tray upper limit sensor, paper level sensor 1 or 2 is faulty Replace the DF tray upper limit sensor or paper level sensor. 3 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 4 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB.
  • Code: C8040
  • Description: DF belt error Object: 500-sheet document finisher
  • Causes: The DF belt sensor on or off cannot be detected when passing the specified time after the DF belt solenoid turns on
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the wire connector terminal and reconnect it. If there is no continuity, replace the wire. • DF belt sensor — DF PWB (CN10) • DF belt solenoid — DF PWB (CN21) 2 Replacing the DF belt sensor DF belt sensor is faulty Replace DF belt sensor 3 Replacing the DF belt solenoid DF belt solenoid is faulty Replace DF belt solenoid 4 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 5 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB.
  • Code: C8140
  • Description: Dr tray motor error Object: 500-sheet document finisher
  • Causes: During the DF tray motor drive, the DF tray lower limit sensor, paper level sensor 1 and 2 on is not detected within 10s.
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • DF tray motor — DF PWB (CN15) • DF tray lower limit sensor — DF PWB (CN5) • Paper level sensor1, 2 — DF PWB (CN6) 2 Replacing the DF tray motor The DF tray motor is faulty. Replace the DF tray motor. 3 Replacing the sensor The DF tray lower limit sensor, paper level sensor 1 or 2 is faulty Replace the DF tray lower limit sensor or paper level sensor. 4 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 5 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB.
  • Code: C8210
  • Description: DF staple error Object: 500-sheet document finisher
  • Causes: JAM7013 and 7023 was detected twice
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • DF staple unit — DF PWB 2 Checking the staple Check if the upper BF registration guide shifts manually, and reattach it if it does not smoothly shift. Check if the lower BF registration guide shifts manually, and reattach it if it does not smoothly shift. 3 Replacing the DF staple unit The DF staple unit is faulty. Replace the DF staple unit. 4 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 5 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB.
  • Code: C8320
  • Description: DF adjuster motor 2 error Object: 500-sheet document finisher
  • Causes: The DF adjustor sensor 2 on or off cannot be detected when passing the specified time after the DF adjustor motor 2 turns on
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • DF adjustor motor 2 — DFPWB (CN18) • DF adjustor sensor 2 — DFPWB (CN7) 2 Replacing DF adjustor motor 2 DF adjustor motor 2 is faulty Replace DF adjustor motor 2 3 Replacing the DF adjustor sensor 2 DF adjustor sensor 2 is faulty Replace DF adjustor sensor 2 4 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 5 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB.
  • Code: C8330
  • Description: DF adjuster motor 1error Object: 500-sheet document finisher
  • Causes: The DF adjustor sensor 1 on or off cannot be detected when passing the specified time after the DF adjustor motor 1 turns on
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire.• DF adjustor motor 1 — DFPWB(CN18) • DF adjustor sensor 1 — DFPWB(CN7) 2 Replacing DF adjustor motor 1 DF adjustor motor 1 is faulty Replace DF adjustor motor 1 3 Replacing the DF adjustor sensor 1 DF adjustor sensor 1 is faulty Replace DF adjustor sensor 1 4 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 5 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB.
  • Code: C8350
  • Description: DF roller motor error Object: 500-sheet document finisher
  • Causes: The DF roller sensor on or off cannot be detected when passing the specified time after the DF roller motor turns on
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • DF roller motor — DF PWB (CN20) • DF roller sensor — DF PWB (CN11) 2 Replacing the DF roller sensor DF roller sensor is faulty Replace DF roller sensor 3 Replacing the DF roller motor The DF roller motor is faulty Replace DF roller motor 4 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 5 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB.
  • Code: C8360
  • Description: DF slide motor error Object: 500-sheet document finisher
  • Causes: The DF slide sensor on or off cannot be detected when passing the specified time after the DF slide motor turns on
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • DF slide motor — DF PWB(CN14) • DF slide sensor — DF PWB(CN22) 2 Replacing the DF slide sensor The DF slide sensor is faulty. Replace the DF slide sensor 3 Replacing the DF slide motor The DF slide motor is faulty. Replace the DF slide motor 4 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 5 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB.
  • Code: C8460
  • Description: EEPROM error Object: 500-sheet document finisher
  • Causes: EEPROM read/write is not available
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 2 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB.
  • Code: C8800
  • Description: Document finisher communication error Object: 500-sheet document finisher
  • Causes: The communication error was detected 10 times continuously.
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the wire connector terminal and reconnect it. If there is no continuity, replace the wire. • Engine PWB (YC5) — DF relay PWB (YC2) • DF relay PWB (YC3) — DF PWB (CN1) 2 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 3 Replacing the DF relay PWB The DF relay PWB is faulty Replace the DF relay PWB. 4 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB. 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C8830
  • Description: Relay conveying unit communication error Object: 500-sheet document finisher + relay conveying unit
  • Causes: The communication error was detected 10 times continuously.
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Engine PWB (YC5) — DF relay PWB (YC2) • DF relay PWB (YC4) — BR PWB (YC5) 2 Firmware upgrade The firmware is not the latest version. Upgrade the BR firmware to the latest version. 3 Replacing the BR PWB The BR PWB is faulty. Replace the BR PWB. 4 Replacing the DF relay PWB The DF relay PWB is faulty Replace the DF relay PWB. 5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 6 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C8990
  • Description: Finisher setup error Object: 500-sheet document finisher + relay conveying unit
  • Causes: 1. Communication error occurs with either the finisher or relay conveying unit. 2. Communication error occurs while installation of the relay conveying unit is detected
  • Remedy: 1 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the wire connector terminal and reconnect it. If there is no continuity, replace the wire. • DF PWB (CN1) — DF relay PWB (YC3) • DF relay PWB (YC4) — BR PWB (YC5) 2 Firmware upgrade The firmware is not the latest version. Upgrade the DP firmware to the latest version. 3 Replacing the DF PWB The DF PWB is faulty. Replace the DF PWB. 4 Replacing the BR PWB The BR PWB is faulty. Replace the BR PWB.
  • Code: C9000
  • Description: DP communication error Object: Document processor
  • Causes: The communication error was detected 10 times continuously.
  • Remedy: 1 Firmware upgrade The main unit firmware and the document processor firmware mismatch Upgrade the main unit firmware and the document processor firmware to the latest version. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • DP PWB (YC2) — Engine PWB (YC4) 3 Replacing the DP PWB The DP PWB is faulty. Replace the DP PWB. 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: C9060
  • Description: DP EEPROM error Object: Document processor
  • Causes: The writing data and the reading data into the EEPROM mismatch.
  • Remedy: 1 Checking the EEPROM The EEPROM is not properly installed. Reattach the EEPROM on the DP PWB. 2 Replacing the DP PWB The DP PWB is faulty. Replace the DP PWB. 3 Replacing the EEPROM The EEPROM is faulty. Replace the EEPROM on the DP PWB, then execute U411.
  • Code: C9180
  • Description: DP feed-shift motor error Object: Document processor
  • Causes: 1. The DP feed-shift motor home position cannot be detected even driving it for one round. 2. The DP feed-shift motor home position cannot be detected even after retrying the detection for 3 times.
  • Remedy: 1 Checking the connection The EEPROM is not properly installed. Reattach the EEPROM on the DP PWB. 2 Replacing the DP feed-shift sensor Replace the DP feed-shift sensor 3 Replacing the DP feed-shift motor Replace the DP feed-shift motor 4 Replacing the DP PWB The DP PWB is faulty. Replace the DP PWB 5 Replacing the engine PWB The EEPROM is faulty. Replace the engine PWB
  • Code: F000
  • Description: Main unit CPU communication error (Controller — Panel)
  • Causes: The panel cannot be detected since the CPU communication between the main PWB and the operation panel main PWB is unavailable.
  • Remedy: 1 Resetting the main power The communication between the main PWB and the operation panel main PWB is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch. 2 Checking the connection The connector is not connected properly. Or, the wire or the SATA cable is faulty. Clean the wire, the terminal of SATA cable connector and reconnect them. If there is no continuity, replace the wire. • Main PWB — Operation panel PWB 3 Executing U021 The backup RAM data is faulty. Execute U021 to initialize the backup RAM data. 4 Replacing the main PWB The main PWB is faulty. Replace the main PWB. 5 Replacing the operation panel main PWB The operation panel main PWB is faulty. Replace the panel main PWB.
  • Code: F000
  • Description: CF000 will be displayed if * notes progress is carried out for a definite period of time with a Welcome screen.The communication fault between Panel-Main boards.Communication fault between Panel Core- Main Core Notes 2
  • Causes:
  • Remedy: 1) Check the harness of * (between Main board <=>SSD), and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (2) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (3) Initialize SSD and perform an operation check. * (4) U021 Controller backup initialization is carried out and an operation check is performed. (5) Exchange a Main board and perform an operation check. (6) Exchange a PanelMain board and perform an operation check. (7) It will get, if USBLOG is obtainable, and contact service headquarters. * : only SSD standard model * Note 2 : Only Dual Core CPU model
  • Code: F010
  • Description: Program read error
  • Causes: Data corruption is detected at the program read
  • Remedy: 1 Resetting the main power The communication between the main PWB and the operation panel main PWB is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch. 2 Executing U021 The backup RAM data is faulty. Execute U021 to initialize the backup RAM data. 3 Replacing the main PWB The main PWB is faulty. Replace the main PWB.
  • Code: F020
  • Description: System memory error (RAM reading/writing error or CPU memory error)
  • Causes: The error appears during the reading/writing check of the RAM for the CPU when the main unit starts up.
  • Remedy: 1 Resetting the main power The communication between the main PWB and the operation panel main PWB is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch. 2 Executing U021 The backup RAM data is faulty. Execute U021 to initialize the backup RAM data. 3 Checking the main PWB The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty. Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB.
  • Code: F040
  • Description: Communication error between the main unit CPU (Communication error between the controller and engine)
  • Causes: There is an error in the communication between the main PWB and the engine PWB.
  • Remedy: 1 Resetting the main power There is an error in the communication between the main PWB and the engine PWB. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch. 2 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Engine PWB (YC3) — Main PWB (YC26) 3 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware and the engine firmware to the latest version. 4 Replacing the main PWB The main PWB is faulty. Replace the main PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
  • Code: F050
  • Description: Engine program error
  • Causes: The engine program cannot start up.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version 2 Resetting the main power The engine firmware checksum is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch. 3 Checking the EEPROM The EEPROM is not properly attached. Reattach the EEPROM. 4 Checking the engine PWB The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty. Clean the terminal of the connectors on the engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace it. If not resolved, replace the engine PWB.
  • Code: F052
  • Description: Panel engine program error
  • Causes: The panel program cannot start up.
  • Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the panel firmware to the latest version. 2 Resetting the main power The panel RAM checksum is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch. 3 Checking the connection The connector is not connected properly, or the wire is faulty. Clean the terminal of the connectors on the operation panel PWB, reconnect the connector of the wire. If there is no continuity, replace the wire. 4 Replacing the operation panel main PWB The operation panel main PWB is faulty. Replace the panel main PWB.
  • Code: F12X
  • Description: Abnormality detecting in a Scan control section
  • Causes:
  • Remedy: (1) Check the harness between Scan/DP<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. * (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Scan/DP board and perform an operation check. (5) Exchange a Main board and perform an operation check. (6) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F14X
  • Description: Abnormality detecting in a FAX control part
  • Causes:
  • Remedy: (1) Check the harness between FAX<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize SSD and perform an operation check. * (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Perform a deed operation check for DIMM Clear by U671. * Notes(Since it disappears when received data remain, cautions are required.) (5) Exchange FAX_DIMM and perform an operation check. * Notes (6) Exchange a FAX board and perform an operation check. (7) Exchange a Main board and perform an operation check. (8) Get USBLOG and contact service headquarters. * Only SSD standard model * Note Only model which has Flash for FAX data in a Main board
  • Code: F15X
  • Description: Abnormality detecting in an authentication device control section
  • Causes: Authentication device: Card reader etc.
  • Remedy: (1) Check the harness between authentication device <=>Main boards, and the connection situation of a connector, and perform an operation check. (2) Initialize SSD and perform an operation check. * (3) Carry out U021 Main backup initialization and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Exchange SSD and perform an operation check. * (6) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F17X
  • Description: Abnormality detecting in a printer data control part
  • Causes:
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F18X
  • Description: Abnormality detecting in a Video control section
  • Causes:
  • Remedy: (1) Check the harness between Engine<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize SSD and perform an operation check. * (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange an Engine board and perform an operation check. (5) Exchange a Main board and perform an operation check. (6) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F1DX
  • Description: Abnormality detecting of the image memory Management Department
  • Causes: Poor arrangement of F1D4:Random Access Memory(1) Confirmation of U340(2) Initialization of a set point (U021)
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F21X, F22X, F23X
  • Description: Abnormality detecting in an image-processing part
  • Causes: F248 is the abnormalities of a printer process.In recurring by specific printer data, please give me cooperation at acquisition of capture data and USBLOG.
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Initialize SSD and perform an operation check. * (3) Carry out U021 Main backup initialization and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Exchange SSD and perform an operation check. * (6) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F24X
  • Description: Abnormality detecting in the system Management Department
  • Causes: F248 is the abnormalities of a printer process.In recurring by specific printer data, please give me cooperation at acquisition of capture data and USBLOG.
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Initialize SSD and perform an operation check. * (3) Carry out U021 Main backup initialization and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Exchange SSD and perform an operation check.* (6) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F25X
  • Description: Abnormality detecting in a network management department
  • Causes: It may occur according to a visitor’s network environment.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and packet capture and contact service headquarters. * Only SSD standard model
  • Code: F26X … F2AX
  • Description: Abnormality detecting in the system Management Department
  • Causes:
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard mode
  • Code: F2BX … F32X
  • Description: Abnormality detecting in a network control part
  • Causes:
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. 4) Get USBLOG and contact service headquarters. (Depending on an analysis result, it is packet capture acquisition) * Only SSD standard model
  • Code: F33X
  • Description: Abnormality detecting in the Scan Management Department
  • Causes:
  • Remedy: (1) Check the harness between Scan/DP<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize SSD and perform an operation check. * (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Scan/DP board and perform an operation check. (5) Exchange a Main board and perform an operation check. (6) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F34X
  • Description: Abnormality detecting in the Panel Management Department
  • Causes:
  • Remedy: (1) Check the harness between Panel<=>Main boards, and the connection state of a connector, and perform an operation check. * Notes (2) Initialize SSD and perform an operation check. * (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Panel board and perform an operation check. * Notes (5) Exchange a Main board and perform an operation check. (6) Get USBLOG and contact service headquarters. * Only SSD standard model * Note : A Dual Core CPU model and HyPAS model
  • Code: F35X
  • Description: Abnormality detecting in the printing controlling Management Department
  • Causes:
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F37X
  • Description: Abnormality detecting in the FAX Management Department
  • Causes:
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Perform a deed operation check for DIMM Clear by U671.(Since it disappears when received data remain, cautions are required.) * notes (4) Exchange FAX_DIMM and perform an operation check. * Notes (5) Exchange a Main board and perform an operation check. (6) Exchange SSD and perform an operation check. * (7) Get USBLOG and contact service headquarters. * Only SSD standard model * Note Only model which has Flash for FAX data in a Main board
  • Code: F38X
  • Description: Abnormality detecting in the authentication authorized Management Department
  • Causes:
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F3AX … F45X
  • Description: Abnormality detecting in the Entity Management Department
  • Causes:
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F46X
  • Description: Abnormality detecting of a printer rendering part
  • Causes: F46F is the abnormalities of a printer process.In recurring by specific printer data, please give me cooperation at acquisition of capture data and USBLOG.
  • Remedy: (1) Exchange boards and perform an operation check. (2) the acquisition wish of USBLOG — carry out(Depending on the (2) case, it is print capture data acquisition) * Only SSD standard model
  • Code: F47X
  • Description: Abnormality detecting of an image editing processing part
  • Causes:
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F4DX
  • Description: Abnormality detecting in the Entity Management Department
  • Causes:
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F50X
  • Description: Abnormality detecting in the FAX Management Department
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F52X … F57X
  • Description: Abnormality detecting in a JOB execution part
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F63X
  • Description: Abnormality detecting in a device control section
  • Causes:
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F68X
  • Description: Abnormality detecting in a storage device control section
  • Causes: F684 is the overwrite error at the time of an SSD security kit.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F80X
  • Description: Abnormality detecting in the Data Access Platform Service
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F90X
  • Description: Abnormality detecting in the extension application service part
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F93X
  • Description: Abnormality detecting in the extension application management part
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: F9FX
  • Description: Abnormality detecting in the extension application various service part
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: FC0X
  • Description: Abnormality detecting in system application
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: FC5X
  • Description: Abnormality detecting in Copy application
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: FCAX
  • Description: Abnormality detecting in Print application
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: FCFX
  • Description: Abnormality detecting in Send application
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: FD4X
  • Description: Abnormality detecting in Box application
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: FD9X
  • Description: Abnormality detecting in FAX application
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: FE3X
  • Description: Abnormality detecting in a authentication/ authorization part
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: FF5X
  • Description: Abnormality detecting in the Application Entity Management Department
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard model
  • Code: FF7X
  • Description: Abnormality detecting in a report creation part
  • Causes: Since the USB log immediately after occurrence is needed for analysis, please give me cooperation of acquisition.
  • Remedy: (1) Initialize SSD and perform an operation check. * (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange SSD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only SSD standard mode

Содержание

  1. Kyocera ошибка соединения 0x2101 smtp
  2. Устранение ошибок передачи и соединения на принтерах Kyocera
  3. Что значит такая ошибка: информация из руководства
  4. Когда возникает
  5. Возможные причины сбоев
  6. Правильная настройка
  7. Другие ошибки и их решение
  8. Устранение ошибки передачи – Инструкция по эксплуатации Kyocera Ecosys m2040dn
  9. Страница 367
  10. Kyocera ошибка соединения 0x2101 smtp
  11. Thread: KM-5050 Scan to SMB Error 2101
  12. KM-5050 Scan to SMB Error 2101
  13. Re: KM-5050 Scan to SMB Error 2101
  14. Re: KM-5050 Scan to SMB Error 2101
  15. Re: KM-5050 Scan to SMB Error 2101

Kyocera ошибка соединения 0x2101 smtp

Код ошибки:4701,
5101, 5102, 5103, 5104,
7102, 720f

Выключите и затем включите
главный включатель питания. Если
эта ошибка возникнет повторно,
запишите код ошибки, который
отображается на дисплее
сообщений, и обратитесь к
специалисту по обслуживанию.
(См. процедуру в Сбой аппарата
Вызовите сервисный
персонал.
)

Возможно, отсканированы
999 страниц оригиналов?

Если число страниц оригинала
превышает 999, передавайте
страницы отдельными пакетами.

Код ошибки при сканировании с отправкой по Email

Возможно, неправильное
имя сервера SMTP/POP3?

Установите правильное имя
сервера в COMMAND CENTER.

Возможно, вы указали
недопустимые имя
пользователя или пароль?

Введите правильные имя
пользователя и пароль.

Указали ли вы адрес
адресата?

Укажите адрес адресата.

Включен ли протокол
SMTP?

Включите протокол SMTP в
COMMAND CENTER.

Код ошибки:2101,
2102, 2103, 2201, 2202,
2203

Выбрано ли «Другая
аутентификация», когда
выполняется
аутентификация POP
перед SMTP?

Выберите действующего
пользователя POP3,
отличающегося от «Other».

Является ли указанный
сервер сервером SMTP?

Установите правильное имя
сервера в COMMAND CENTER.

Правильно ли выполнено
подключение к сети?

Убедитесь, что сетевой кабель
правильно подключен.
Убедитесь, что сетевая среда
(сервер, концентратор или другая
сеть LAN) работает правильно.

Не пытаетесь ли вы
передать слишком
большой объем данных?

Измените размер, который можно
передавать, в COMMAND
CENTER.

Источник

Устранение ошибок передачи и соединения на принтерах Kyocera

Ошибки передачи (1102, 1101, 2101) и соединения (0×1102) на принтерах Kyocera происходят из-за неправильной настройки, сетевых сбоев, неправильного ввода данных авторизации при подключении к папке на удаленном ПК.

Основной способ устранения сбоя – правильная настройка оборудования. Необходимо указать нужные параметры на печатающем устройстве и на компьютере, через который выполняется удаленное сканирование.

Что значит такая ошибка: информация из руководства

Неисправность возникает во время передачи документа в папку на удаленном ПК. Код 1102 или 1103 говорят, что принтер не получил доступ из-за неправильного ввода пары логин-пароль или адреса компьютера.

На устройствах Kyocera в случае такого сбоя отображается сообщение «Login to the host has failed». Также возможно появление надписи «Connection Error».

Когда возникает

На принтерах и МФУ ошибка вылетает в таких ситуациях:

  • Работе через SMB или FTP сервер.
  • Отправке электронных писем из-за ввода неактуальных username или пароля для сервера SMTP либо POP3.

Возможные причины сбоев

Причиной могут быть следующие факторы:

  • Периодическое или постоянное отсутствие доступа к сети.
  • Недопустимое число символов в названии устройства, логине, пароле.
  • Указаны неполный домен, пользовательское имя.
  • Путь к сетевой директории прописан неверно.

Неправильная настройка брандмауэра: наличие задач с более высоким приоритетом.

Правильная настройка

Для устранения неисправности нужно правильно настроить оборудование. Сначала проверьте параметры на компьютере, затем на печатающем устройстве.

Проверьте, правильно ли указано имя ПК, доменный адрес и username. Для этого введите в командной строке «net config workstation».

Убедитесь, что правильно указан путь к сетевой папке. Его можно посмотреть в свойствах.

Windows 7
Windows 10

Включите общий доступ для файлов и принтеров. Это можно сделать в «Центре управления сетями», во вкладке «Дополнительные параметры общего доступа».

Windows 7
Windows 10

Убедитесь, что на МФУ включены протоколы FTP и SMB. Это можно сделать через интерфейс Command Center. Отправьте оригинал документа, выбрав направление обмена данными.

Укажите имя компьютера и название папки, открытой для общего доступа. Пропишите актуальные данные авторизации для входа на ПК. После проверки подтвердите операцию, нажав «Старт».

Другие ошибки и их решение

На МФУ также могут появиться похожие сбои. Наиболее распространенные – 1103 и 1105.

Появляется при передаче через SMB либо FTP сервер из-за неправильно указанного имени пользователя либо пароля. Также появляется при отсутствии прав доступа к сетевой папке.

Возникает, если в Command Center на Kyocera не включена функция передачи через FTP, SMB или SMTP сервер. В этом случае необходимо задать значение в настройках принтера.

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Устранение ошибки передачи – Инструкция по эксплуатации Kyocera Ecosys m2040dn

Страница 367

Устранение неисправностей > Устранение неисправностей

Устранение ошибки передачи

Меры по устранению

Не удалось отправить
электронную почту.

Проверьте правильность имени хоста SMTP
сервера в Command Center RX.

Не удалось отправить через
FTP.

Проверьте имя хоста FTP.

Не удалось отправить через
SMB.

Проверьте имя хоста SMB.

Не удалось отправить через
SMB.

Проверьте настройки SMB:

имя пользователя и пароль при входе.

Если отправитель является пользователем
домена, укажите имя домена:

Не удалось отправить
электронную почту.

Проверьте следующее на Command Center RX:

имя пользователя и пароль для сервера SMTP;

имя пользователя и пароль для сервера POP3;

предел размера сообщения эл. почты.

Не удалось отправить через
FTP.

Проверьте настройки FTP-сервера:

имя пользователя и пароль при входе.

Если отправитель является пользователем
домена, укажите имя домена:

право доступа получателя к папке.

Не удалось отправить через
SMB.

Проверьте настройки SMB:

имя пользователя и пароль при входе.

Если отправитель является пользователем
домена, укажите имя домена:

право доступа получателя к папке.

Не удалось отправить через
FTP.

Проверьте настройки FTP-сервера:

право доступа получателя к папке.

Не удалось отправить
электронную почту.

Проверьте адрес электронной почты.

Если адрес отклонен доменом, отправка
электронного письма невозможна.

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Kyocera ошибка соединения 0x2101 smtp

Для сканирования и отправки документов по e-mail для МФУ М2835dw необходимо не только наполнить адресную книгу, но и настроить отправку почты по e-mail. Для реализации этой возможности нужно настроить параметры почтовых протоколов, благодаря которым почта будет отправляться на выбранные адреса.

Для настройки отправки почты придется пройтись по меню аппарата, перепрыгивая с одного окна на другое. Над удобством меню, как и над логикой управления инженерам kyocera явно стоит поработать. Перед настройкой необходимо создать пользователя на любом почтовом сервере. В данном случае был создан пользователь Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. (на почтовом сервере yandex).

1. Открываем веб-панель МФУ Ecosys Kyocera M2835dw, набираем логин, пароль (по умолчанию Admin — Admin).

2. Далее переходим «Настройки функций» — «Электронная почта«.

3. В открывшемся окне заполняем:

Имя сервера SMTP: 213.180.193.38

Имя севера SMTP (сервер исходящей почты) зависит от используемого почтового сервера. В данном случае IP-адрес почтового сервера по протоколу smtp 213.180.193.38 (smtp.yandex.ru). Посмотреть настройки основных почтовых серверов можно ЗДЕСЬ.

Имя сервера SMTP лучше задать по имени (например, для Yandex — smtp.yandex.ru), но если в сети не работает DNS, то МФУ не будет понимать, что такое smtp.yandex.ru. Проверить можно набрав в командной строке: ping smtp.yandex.ru. Если будет ответ от сервера (пройдут пинги), то можно прописать имя почтового сервера по протоколу smtp, если пинги не пройдут, тогда указываем IP-адрес.

Номер порта smtp: 465.

В данном случае используется шифрование, данный порт используется на почтовом сервере Yandex по протоколу SMTP.

Протокол аутентификации: Вкл.

Аутенфицировать как: Пользователь 1 POP3.

4. В секции «Настройки отправки электронной почты» настраиваем:

Адрес отправителя: Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. .

Адрес отправителя — созданный почтовый аккаунт.

Нажимаем «Передать» для сохранения настроек. Далее в секции «POP3» нажимаем кнопку «Параметры» («Настройки пользователя POP3«).

5. В окне «Настройки пользователя POP3«:

Профиль пользователя 1: Вкл.

Адрес электронной почты: Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. .

Адрес электронной почты — созданный почтовый аккаунт.

Имя сервера POP3: 213.180.204.212

Имя севера POP3 (сервер входящей почты) зависит от используемого почтового сервера. В данном случае IP-адрес почтового сервера по протоколу pop3 213.180.204.212 (pop.yandex.ru). Посмотреть настройки основных почтовых серверов можно ЗДЕСЬ.

Имя сервера POP3 лучше задать по имени (например, для Yandex — pop.yandex.ru), но если в сети не работает DNS, то МФУ не будет понимать, что такое pop.yandex.ru. Проверить можно набрав в командной строке: ping pop.yandex.ru. Если будет ответ от сервера (пройдут пинги), то можно прописать имя почтового сервера по протоколу POP3, если пинги не пройдут, тогда указываем IP-адрес.

Номер порта POP3: 995.

В данном случае используется шифрование, данный порт используется на почтовом сервере Yandex по протоколу POP3.

Имя пользователя для регистрации Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. .

Имя пользователя для регистрации — созданный почтовый аккаунт.

Нажимаем «Передать» для сохранения настроек. Далее нажимаем «Протокол» (Примечание: Произведите настройку здесь).

6. В новом окне настраиваем:

POP3 (прием эл. почты): Вкл.

Безоп. POP3 (Пользов. 1): SSL/TLS.

SMTP (передача эл. почты): Вкл.

Безопасность SMTP: SSL/TLS.

Нажимаем «Передать» для сохранения настроек. Далее нажимаем «Защита сети» (Примечание: Для использования этих настроек включите SSL).

7. В открывшемся окне «Настройки сетевой безопасности» включаем SSL:

SSL: Вкл.

Нажимаем «Передать» для сохранения настроек.

7. Далее переходим в «Настройки электронной почты» (Настройки функций — Электронная почта), в секции SMTP нажимаем кнопку «Тест«. При успешном соединении появится сообщение «Соединение ОК». Это значит, что настройки произведены правильно. Теперь можно сканировать документы и передавать по электронной почте выбранным в адресной книге адресатам.

Источник

Thread: KM-5050 Scan to SMB Error 2101

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KM-5050 Scan to SMB Error 2101

Hello everyone,
I have a KM-5050 with firmware version 2GR_2000.014.028 2007.11.02,
Print works ok.
Trying to hook it up to scan to a folder (via SMB) on Windows Server 2008 R2 Data Center.
Scan to email is also working. I have tried using the hostname and IP address. The username and password is also a domain admin account.
For testing, when hooking it up to an individual laptop, the scan to SMB folder works ok.
Is there any suggestion anyone may know about to get this working?
Is my firmware the culprit?
Thanks in advance for your help.
Claudio

Re: KM-5050 Scan to SMB Error 2101

I remember seeing something like this before. When you put in the username info you need to add the domain info as well. I for the life can’t remember where I saw this but I’ll look around in some stuff I have around and see if I can find it.

update found the info in the Kyocera Scan to SMB(PC) set up guide. check this

Check the information in “domain nameuser name” format for logging onto Windows.
1 Press the Ctrl-Alt-Delete key combination on the
keyboard.
2 Check the Logon Information that appears on the
Windows Security window. In the sample window
below, “ABCDNETjames.smith” corresponds to
“domain nameuser name”.
(Example: ABCDNET james.smith)

Service Manager 1,000+ Posts

Join Date Feb 2010 Posts 1,910 Rep Power 71

I think 2101 implies a firewall/anti virus issue

Master Of The Obvious 10,000+ Posts

Join Date Jul 2007 Location Lapeer, Michigan Posts 21,181 Rep Power 422

Re: KM-5050 Scan to SMB Error 2101

You can get 2101 for a hostname IP issue, or a login/password issue. Either one.

For the sake of diagnosis, I’d suggest creating a new user with a new known password, and new admin properties. Most times it’s login/password related, even if you can log in to the PC/server with this info sometimes it won’t work from the MFP. Many times this has resolved 2101 errors. =^..^=

Re: KM-5050 Scan to SMB Error 2101

Totally agree with this solution, I have a story

Call out to the Customer, 2 local Meath GAA players (Gaelic football) for top tray malfunction on a Kyocera model /Utax 1625. I cleaned the machine located the problem as the try paper size guide was broke etc. I taught I was done, when the Customer told me that the machine won’t print or scan.

I re-installed drivers etc., put in all the scan data and tried to scan ERROR 2101 kept coming up. So out to the car and plugged in the laptop and print and scan function working 100%. I asked the Customer any changes recently and they said the router so I inspect and its fine. I then check the only Pc connected to the machine and give it a good going over. I find the McAfee anti-virus software and disable it and hooray I can print but no scan. I ask the Customer was the anti-virus updated and he said no, shortly after my SM rang because I was there 1.5 hours I explained what happened and he told me to just get going.

I tell the Customer that I must go but would be back with the rtf parts that my SM has been on and that they should have logged the call regarding the print and scan, as I was only into my 2nd year and that call would require a more exp Tech and that if they wanted to print they must either disable or change their settings in the Anti-virus to allow printing. I was not long gone when the Customer called the Office giving out saying I was hopeless etc. and yes my SM called the Customer and asked was the Anti-Virus changed, when he finished that call he gave me the hairdryer treatment. I told him that when I finished the call they wanted me to look at the printing etc., I told him it was the Anti-Virus blocking the printing and he still fumed and sent my Supervisor there. The Supervisor rang me and I told him the story and he came back with a report that the Router was faulty and told the Customer to change it.

It was less than a week and the Customer was raging, the router did not work. The call was logged and the SM sent out his golden boy, the Polish Master who was a lazy git TBH, I have to admit he was there for 3 hours and solved the problem. It was the anti-virus, and yes they had recently got an IT guy in to install it. I was never thanked for attempting the repair but the Customer was charged for the call out and not telling anyone about the change. SUCKER

Источник

Below is a long list of Kyocera error codes.  Some Kyocera printers can be reset by turning the machine power switch off and back on while some others activate “partial operation control” disabling the defective part/area of the machine (paper feed cassette, stapler, document processor etc). If a specific unit is not working, perform U906 after taking measures against the cause of trouble to reactivate the unit.

Error Code Description C0030 Fax PWB Problem. Processing with fax software is disabled due to software or hardware issues. C0060 Main PWB Type Mismatch Error. C0070 Fax PWB Incompatability Detection Problem. Fax software is not compatible with main PWB software. C0130 Main PWB EEPROM Backup Memory Device Problem. EEPROM can not be written or read. C0140 Main PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM. C0150 Engine PWB EEPROM Backup Memory Device Problem. EEPROM cannot be written or read. C0160 Engine PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM. Read & write data do not match five times consecutively. C0170 Copy Counts Problem. A checksum error is detected in the main and engine backup memories for copy counters. C0180 Machine Number Mismatch Error. Machine number does not match on main and engine PWBs C0600 Main PWB DIMM Installed Incorrectly. C0610 Main PWB DIMM error C0630 DMA transmission of compressed, decompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time. C0640 Hard Disk Drive cannot be accessed C0700 Optional CF backup is not suitable. C0800 Image processing problem. JAM05 is detected twice. C0830 Fax Flash ROM program area checksum error C0870 Fax PWB to Main PWB high capacity data transfer problem. C0880 Fax PWB program archive problem. C0920 Fax backup data is not retained. C1010 Cassette #1 Lift Motor error. Exceeds 12 seconds of operation or 500ms of overcurrent. C1020 Cassette #2 Lift Motor error. Exceeds 12 seconds of operation or 500ms of overcurrent. C1030 PF-700 optional cassette #3 lift motor error. C1040 PF-700 optional cassette #4 lift motor error. C1100 PF-750 (Left) Lift Motor 1 error. Exceeds 1 second overcurrent. C1110 PF-750 (Right) Lift Motor 2 error. Exceeds 1 second overcurrent. C1120 PF-750 (Left) Lift Motor 1 position problem. PF switch 2 remains off after 30 seconds of motor operation. C1130 PF-750 (Right) Lift Motor 2 position problem. PF switch 1 remains off after 30 seconds of motor operation. C1800 PF-700/PF-750 Communication Problem. C1900 PF-700 EEPROM error. Write data & Read data are not in agreement three times consecutively. C2000 Drive Motor Problem. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected with 6 sec of activation. C2250 Main Charge Cleaner Motor error. Lock error is detected three times in a row during cleaner motor operation. C2500 Paper Feed Motor error. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected within 6 seconds of activation. C2600 PF-700 Drive Motor error. Lock signal exceeds 500ms. C2600 PF-750 Paper Conveying Motor error. Lock signal exceeds 450ms. C3100 Scanner Carriage Problem. Scanner home position is not detected at initialization or start of copying from contact glass. C3200 Exposure Lamp Problem. Exposure lamp does not reach the input value threshold within 5 sec of commencing reading. C3210 Exposure Lamp Problem. Exposure lamp does not exceed the input threshold value within 5 sec of commencing reading. C3300 CCD AGC Problem. After AGC correct input is not obtained at the CCD. C3310 CIS AGC Problem. After AGC correct input is not obtained at the CIS. C3500 Communication Error Between Scanner and SHD. C3900 Scanner PWB Backup Memory Read/Write Problem. Read & Write data does not match. C3910 Scanner PWB Backup Memory Data Problem. Data in a specified area of the backup memory does not match the specified values. C4000 Polygon Motor Synchronization Problem. Polygon motor does not stabilize speed within 20 sec of activation. C4010 Polygon Motor Steady-State Problem. Stable Off is detected for 20 sec continuously after polygon motor stabilization. C4200 BD Steady-State Problem. ASIC detects a Beam Detect error A for 2 sec after polygon motor stabilization. C5300 Cleaning Lamp Broken Wire. While the cleaning lamp is On, the broken wire detection signal is detected for 2 sec continuously. C6000 Fuser Heater Break. Thermistor1 detected less than 70C/158F for 10 sec during warmup & ready. Thermistor2 detected less than 40C/104F for 10 sec during warmup & ready. Temp at thermistor 1or 2 does not rise by at least 1C/1.8F within 5 sec. C6020 Abnormally High Thermistor Temperature. Thermistor 1 or 2 is detected 250C/482F for 40ms or more. C6030 Fixing Thermistor Break Error. Thermistor break signal is detected for 1 sec. C6050 Abnormally Low Thermistor Temperature. Thermistor 1 is detected 80C/176F or less for 1 sec continuously during copying. C6400 Zero-Cross Signal Error. While fuser heater On/Off control is performed, the zero-cross signal is not input within 3 sec. C6410 Fuser Unit Connection Insertion Problem. Absence of fuser unit is detected. C6420 Fuser Unit Fuse Cut Problem. The fuse has been cut 33 sec after the fuse cut signal is turned on. C7300 Toner Container Problem. Toner level is not detected when toner empty is detected. C7400 Developing Unit Connection Insertion Problem. Absence of the developing unit is detected. C7410 Drum Unit Connection Insertion Problem. Absence of the drum unit is detected. C7800 Broken External Thermistor Wire. Thermistor on the environmental sensor outputs 4.5v or more. C7810 Short-Circuited External Thermistor. Thermistor input value is 0.5v or less. C7900 Drum EEPROM Error. Reading or writing to the EEPROM cannot be performed. C7910 Developing EEPROM Error. Reading or writing to the EEPROM cannot be performed. C8020 DF-710 Punch Motor Problem. Punch motor lock signal is detected for 500ms or more during activation. C8030 DF-730 Tray Upper Limit Detection Problem. When tray elevation motor raises a tray, the upper limit switch detects On condition. C8050 DF-710 Paper Conveying Belt Motor 1 Error. Paper conveying belt home position sensor 1 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 1 does not turn On within 2.5 sec. Jam 88. C8060 DF-710 Paper Conveying Belt Motor 2 Error. Paper conveying belt home position sensor 2 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 2 does not turn On within 2.5 sec. C8070 DF-710 Internal Tray Communication Error. The connection is detected, but communication is not possible with the internal tray. C8140 DF-710 Main Tray Problem. Main tray is not detected in not detected by main tray top limit detection sensor or main tray capacity detection sensor within 20 sec of ascending. Main tray upper limit detection sensor or main tray load detection sensor is not detected as Off within 20 sec of main tray descending. Main tray lower limit detection sensor is not detected as On within 20 sec of main tray descending. Main tray upper limit detection sensor or main tray load detection sensor remain on for 2 sec or more during main tray ascent. C8140 DF-730 Tray Elevation Motor Problem. Tray lower limit sensor or surface view sensor cannot be detected within 10 sec. C8170 DF-710 Side Registration Motor 1 Problem. During initial rotations home position is not detected within 3 sec. Jam 88. C8170 DF-720 Front Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the front side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec. C8170 DF-730 Adjustment Motor Problem. Adjustment motor home position motor is not detected within a specific time during activation. C8180 DF-710 Side Registration Motor 2 Problem. During initial rotations home position is not detected within 3 sec. Jam 88. C8180 DF-720 Rear Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the rear side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec. C8190 DF-720 Trailing Edge Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the trailing edge home position sensor is turned off during initialization, the sensor did not turn on within 3 sec. C8210 DF-710 Stapler Moving Motor 1 Error. During initial rotations home position is not detected within 1.5 sec. C8210 DF-720 Finisher Stapler Problem. Stapler home position sensor does not change state from non-detect to detect within 200ms of forward (CCW) rotation. During initial rotations stapler home position detection does not change state from non-detect to detect within 600ms of reverse (CW) rotation. C8210 DF-730 Stapler Problem. Home position is not detected within a specific time of activation. C8220 DF-710 Stapler Moving Motor 2 Error. During initial rotations home position is not detected within 3.5 sec. C8230 DF-710 Stapler Motor Problem. Jam 82 is indicated. C8300 BF-710 Centerfold Unit Communiation Error. Although the connection is detected, communication is not possible with the centerfold unit. C8310 BF-710 Centerfold Side Registration Motor 1 Problem. During initial rotations home position is not detected within 1000ms. C8320 BF-710 Centerfold Paper Conveying Belt Motor Problem. During initial rotations home position is not detected within 2500ms. C8330 BF-710 Blade Motor Problem. During initial rotations home position is not detected within 1500ms. C8340 BF-710 Centerfold Staple Motor Problem. Jam 89. C8350 BF-710 Centerfold Side Registration Motor 2 Problem. During initial rotations home position is not detected within 1000ms. C8360 BF-710 Centerfold Main Motor Problem. The motor lock signal is detected for more than 1000ms during activation. C8440 DF-730 Sensor Adjusting Problem. The paper entry sensor cannot be adjusted within the specified range. C8460 DF-730 EEPROM Problem. Reading to or writing from EEPROM cannot be performed. C8500 MT-710 Communication Error. The connection is detected, but communication is not possible with the mailbox. C8510 MT-710 Drive Motor Problem. The motor lock signal is detected for more than 500ms during activation. C8800 DF-710 Communication Problem. No communication: there is no reply after (5) tries. Abnormal communication: a parity or checksum error is detected (5) times in succession. C8900 DF-710 Backup Memory Data Problem. Read and write data does not match. C8910 PH-5A Backup Memory Data Problem. Read and write data does not match. C8920 MT-710 Backup Memory Data Problem. Read and write data does not match. C8930 BF-710 Backup Memory Data Problem. Read and write data does not match. C9000 DP-700 Communication Problem. A communication error is detected. C9040 DP-700 Lift Motor Ascent Error. The DP lift upper limit switch is not detected within 10000 pulses. After a one time retry, the DP lift upper limit switch could not be turned On. C9050 DP-700 Lift Motor Descent Error. The DP lift lower limit switch is not detected within 10000 pulses. After a one time retry, the DP lift lower limit switch could not be turned On. C9060 DP-700 EEPROM Error. Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. C9070 DP-700 Communication Error between the DP and SHD. A communication error is detected. C9080 DP-700 Communication Error between the DP and CIS. Reading cannot be performed correctly. CF000 Operation Panel PWB Communication Error/System Error. Unknown error. Communication error between panel and main controller. (If CF620 occurred and is left, CF000 also occurred because of timeout control. CF010 Main PWB Checksum Error/System Error. Communication error between panel and main controller. CF020 Memory Checksum Error/Operation System Error. CF030 Main PWB System Error. CF040 Engine PWB Communication Error. CF041 Scanner PWB Communication Error. CF050 Engine ROM Checksum Error. CF060 Engine RAM Error. CF070 Flash ROM Error. Defective flash ROM (which?). CF080 Flash ROM Error (during download). Defective flash ROM (which?). CF090 Fax System M Communication Error. CF14F Power Source Secondary Side Error/Operation System Error. The operation decomes unstable after recovering the power supply fail (brownout or power drop). Wall voltage is unstable or the main power supply switch was turned OFF/ON within 1 sec. CF256 Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF257 Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF26F Print System Other Errors. Bug of v.2.03B has been fixed by v. 2.04A (Booklet > Booklet Print). CF3xx Undefined. CF423 Fax System M Error. Wrong data or value detected when the following function is used. Or poor contact at fax card due to mis-installation. CF423 Fax System M Error. The IF error detects during system authentication from ACT_Account_Manager. Or poor contact at fax card due to mis-installation. CF433 CF434 CF437 CF43F CF441 CF444 CF445 CF451 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF45F CF453 CF454 CF45F CF460 CF463 CF46F CF470 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF473 CF47F CF484 CF487 CF48F CF490 CF493 CF494 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF5xx Undefined. CF610 System Start Error. CF620 System Error. Error acquiring the event data. Panel detects CF000 as same error. CF620 System Error. Error acquiring the event data. Panel detects CF000 as same error. Unable to Load Files To CF Card. CF7D7 Readout Error of SSL (authentication data). CFAxx HDD Error. CFB2C CFB30 CFB31 Panel Error. NetFont error. Communication error between panel and main controller during initialization or rejection of communication by controller during initialization. Blue Screen of Death. CFB30 Incompatible Level Of Firmware on Main EEPROM. CFB31 Corrupt Firmware on Main EEPROM. CFB32 Panel Error. Timeout request for start up command. Start command hasn’t been received. Possible destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death. CFB33 Panel Error. Detects disconnection with controller. Possible overdrive of control board or destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death. F000 Operation Panel PWB Communication Error. F010 Main PWB Checksum Error. F020 Memory Checksum Error. F030 Main PWB System Error. F040 Engine PWB Communication Error. F041 Scanner PWB Communication Error. F050 Engine ROM Checksum Error. F060 Engine RAM Error. F070 Flash ROM Error. F080 Flash ROM Error (during download). F090 Fax Control PWB Communication Error. F14F Power Source PWB Second Side Error. E00000 or U00000 Fax Communication Error: No response or line busy after the set number of redials. E00100 or U00100 Fax Communication Error: Transmission was interruped by a press of the Stop/Clear key. E00200 or U00200 Fax Communication Error: Reception was interrupted by a press of the Stop/Clear key. E00300 or U00300 Fax Communication Error: Recording paper on the destination unit has run out during reception. E00420 or U00420 Fax Communication Error: A relay request was received from the host center but interrupted because of a mismatch in permit ID or telephone number. E00421 or U00421 Fax Communication Error: Subaddress-based relay reception was interrupted because of a mismatch in the specified subaddress relay box number. E00430 or U00430 Fax Communication Error: Polling request (confidential or reverse polling) was received but interrupted because of a mismatch in the permit number. E00430 or U00430 Fax Communication Error: Subaddress-based bulletin board transmission was interrupted because of a mismatch in the permit ID of the transmitting unit. E00431 or U00431 Fax Communication Error: Confidential polling transmission was interrupted because the specified confidential box number was not registered. E00431 or U00431 Fax Communication Error: A subaddress-based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered. E00432 or U00432 Fax Communication Error: Confidential polling transmission was interrupted because of a mismatch in the confidential box ID number. E00432 or U00432 Fax Communication Error: A subaddress-based bulletin board transmission was interrupted because of a mismatch in the subaddress confidential box number. E00433 or U00433 Fax Communication Error: Confidential polling request was received but data was not present in the confidential box. E00433 or U00433 Fax Communication Error: Subaddress-based bulletin board transmission request was received but data was not present in the subaddress confidential box. E00434 or U00434 Fax Communication Error: Confidential polling request was received but interrupted because the specified confidential box number was intended for encryption. E00435 or U00435 Fax Communication Error: Confidential polling request was received but interrupted because the specified confidential box was being accessed. E00435 or U00435 Fax Communication Error: Subaddress-based bulletin board transmission request was received but interrupted because the specific subaddress confidential box was being accessed. E00440 or U00440 Fax Communication Error: Confidential reception was interrupted because the specified confidential box number was not registered. E00440 or U00440 Fax Communication Error: Subaddress-based confidential reception or subaddress-based relay reception was interrupted because the specific subaddress box was not registered. E00440 or U00440 Fax Communication Error: Subaddress-based confidential reception or subaddress-based relay command reception was interrupted because the specific subaddress box number was being accessed. E00441 or U00441 Fax Communication Error: Confidential reception was interrupted because the specified confidential box number was intended for encryption. E00450 or U00450 Fax Communication Error: The destination transmitter disconnected because the permit IDs did not agree while the destination transitter is in password-check transmission or restricted transmission. E00460 or U00460 Fax Communication Error: Encrypted reception was interrupted because the specified encryption box number was not registered. E00460 or U00460 Fax Communication Error: Ecrypted reception request was received but interrupted because the specified encryption box was being accessed. E00462 or U00462 Fax Communication Error: Ecryption reception was interrupted because the encryption key for the specified encryption box was not registered. E00500 or U00500 Fax Communication Error: Multiple communication was interrupted and the call was not made on destination units after interruption. E00600 or U00600 Fax Communication Error: The document processor cover is open. E00601 or U00601 Fax Communication Error: Document jam or the document length exceeds the maximum. E00602 or U00602 Fax Communication Error: Image scanning section problem E00603 or U00603 Fax Communication Error: No document feed. E00604 or U00604 Fax Communication Error: Document length exceeded the limit of the bitmap memory capacity. E00610 or U00610 Fax Communication Error: Recording section cover open. E00611 or U00611 Fax Communication Error: Recording paper jam. E00613 or U00613 Fax Communication Error: Image writing section problem. E00614 or U00614 Fax Communication Error: Nearly empty of recording paper. E00615 or U00615 Fax Communication Error: Empty of recording paper. E00620 or U00620 Fax Communication Error: Copier fixing unit problem. E00622 or U00622 Fax Communication Error: Copier drive motor problem. E00655 or U00655 Fax Communication Error: CTS was not activated after RTS due to a modem error. E00656 or U00656 Fax Communication Error: Data was not transmitted after CTS was activated due to a modem error. E00670 or U00670 Fax Communication Error: Power was cut off during communication. E00677 or U00677 Fax Communication Error: There was no file to transmit in the memory transmission mode. E00690 or U00690 Fax Communication Error: System error. E00700 or U00700 Fax Communication Error: Communication was interrupted because of a problem in the destination unit. E00800 or U00800 Fax Communication Error: A page transmission error occurred in G3 mode, because of reception of a RTN or PIN signal. E00810 or U00810 Fax Communication Error: A page transmission error re-occurred in G3 mode after retry of transmission in ECM mode. E00900 or U00900 Fax Communication Error: A page reception error occurred in G3 mode. An RTN or PIN signal was transmitted because of a page reception error. E00910 or U00910 Fax Communication Error: A page reception error occurred in G3 mode. A page reception error remained after retry of transmission in ECM mode. E01000 or U01000 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An FTT signal was received for a set number of times after TCF signal transmissions at 2400bps. E01000 or U01000 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An RTN signal was received in response to a Q signal (excluding EOP) after transmission at 2400bps. E01001 or U01001 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. The function of the unit differs from that indicated by a DIS signal. E01010 or U01010 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a DNL (MPS or EOM) signal, and the preset number of command retransfers was exceeded (between units of our make). E01011 or U01011 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a DCS, TCF signal, and the preset number of command retransfers was exceeded. E01012 or U01012 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an NSS1, NSS2 (TCF) signal, and the preset number of command retransfers was exceeded (between units of our make). E01013 or U01013 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an NSS3, TCF signal, and the preset number of command retransfers was exceeded (between units of our make). E01014 or U01014 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an MPS signal, and the preset number of command retransfers was exceeded. E01015 or U01015 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOM signal, and the preset number of command retransfers was exceeded. E01016 or U01016 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An MCF signal was received but no DIS signal was received after transmission of an EOM signal, and T1 timeout was detected. E01017 or U01017 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOP signal, and the preset number of command retransfers was exceeded. E01018 or U01018 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PRI-EOP signal, and the preset number of command retransfers was exceeded. E01019 or U01019 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a CNC signal, and the preset number of command retransfers was exceeded (between units of our make). E01020 or U01020 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a CTC signal, and the preset number of command retransfers was exceeded (ECM). E01021 or U01021 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOR.Q signal, and the preset number of command retransfers was exceeded (ECM). E01022 or U01022 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a RR signal, and the preset number of command retransfers was exceeded (ECM). E01023 or U01023 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PS.NULL signal, and the preset number of command retransfers was exceeded (ECM). E01024 or U01024 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.MPS signal, and the preset number of command retransfers was exceeded (ECM). E01025 or U01025 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.EOM signal, and the preset number of command retransfers was exceeded (ECM). E01026 or U01026 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.EOP signal, and the preset number of command retransfers was exceeded (ECM). E01027 or U01027 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.PRI-EOP signal, and the preset number of command retransfers was exceeded (ECM). E01028 or U01028 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. T5 timeout was detected during ECM Transmission (ECM). E01040 or U01040 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received during standby for DIS signal reception. E01041 or U01041 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DNL (MPS or EOM) signal (between units of our make). E01042 or U01042 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DCS, TCF signal. E01043 or U01043 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an NSS1, NSS2 (TCF) signal (between units of our make). E01044 or U01044 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an NSS3, TCF signal (between units of our make). E01045 or U01045 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an MPS signal. E01046 or U01046 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an EOM signal. E01047 or U01047 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an EOP signal. E01048 or U01048 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PRI-EOP signal. E01049 or U01049 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CNC signal (between units of our make). E01050 or U01050 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CTC signal (ECM). E01051 or U01051 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an EOR.Q signal (ECM). E01052 or U01052 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RR signal (ECM). E01053 or U01053 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.NULL signal (ECM). E01054 or U01054 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.MPS signal (ECM). E01055 or U01055 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.EOM signal (ECM). E01056 or U01056 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.EOP signal (ECM). E01057 or U01057 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.PRI-EOP signal (ECM). E01070 or U01070 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. Polarity reversal was detected during handshake. E01071 or U01071 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. Polarity reversal was detected during message transmission. E01072 or U01072 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A break in loop current was detected during transmission. E01073 or U01073 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During reverse polling in V.34 mode at the receiver unit, a CM signal was not detected when transmitting after reception. E01080 or U01080 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A PIP signal was received after transmission of a PPS.NULL signal. E01091 or U01091 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During transmission in V.34 mode, communication was interrupted because a PPR signal was received over (10) times even after reducing the communication speed to the minimum with the symbol speed maintained at the level of connection. E01092 or U01092 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During transmission in V.34 mode, communication was interrupted because of an impossible combination of the symbol speed and communication speed. E01100 or U01100 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Function of the unit differs from that indicated by a DCS signal. E01101 or U01101 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Function of the unit (excl. communication mode select) differs from that indicated by an NSS signal. E01102 or U01102 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DTC (NSC) signal was received when no transmission data was in the unit. E01110 or U01110 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a DIS signal. E01111 or U01111 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a DTC (NSC) signal. E01112 or U01112 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No training reception after reception of a DCS or NSS signal. E01113 or U01113 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an FTT signal. E01114 or U01114 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a CFR signal. E01115 or U01115 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of an MCF signal. E01116 or U01116 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a PPR signal. E01117 or U01117 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a CTR signal. E01118 or U01118 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of an ERR signal. E01119 or U01119 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No further signals were received after reception of a message. E01120 or U01120 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an MCF signal. E01121 or U01121 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RTP signal. E01122 or U01122 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RTN signal. E01123 or U01123 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PIP signal. E01124 or U01124 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PIN signal. E01125 or U01125 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a CNS signal (between units of our make). E01126 or U01126 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PPR signal (ECM). E01127 or U01127 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an ERR signal (ECM). E01128 or U01128 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RNR signal (ECM). E01129 or U01129 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an SPA signal (short protocol). E01140 or U01140 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DIS signal. E01141 or U01141 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DTC signal. E01142 or U01142 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DCS or NSS signal. E01143 or U01143 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an FTT signal. E01144 or U01144 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CFR signal. E01145 or U01145 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after reception of a message. E01146 or U01146 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an MCF signal (interoffice communication after reception of an MPS, EOM signal or confidential interoffice communication). E01147 or U01147 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RTP signal. E01148 or U01148 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RTN signal. E01149 or U01149 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIPsignal. E01150 or U01150 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIN signal. E01151 or U01151 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPR signal (ECM). E01152 or U01152 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CTR signal (ECM). E01153 or U01153 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an ERR signal (ECM). E01154 or U01154 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an PNP signal (ECM). E01155 or U01155 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an SPA signal (short protocol). E01160 or U01160 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. During message reception, transmission time exceeded the maximum transmission time per line. E01161 or U01161 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Number of error lines exceeded limits during message reception. E01162 or U01162 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A break in loop current was detected during message reception. E01163 or U01163 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Polarity reversal was detected during message reception. E01164 or U01164 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. One page length exceeded the specified length during message reception. E01170 or U01170 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A decoding error occurred during MMR message reception. E01172 or U01172 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. During reverse polling in V.34 mode at the transmitting unit, a JM signal was not detected after transmission of a CM signal when receiving after transmission. E01191 or U01191 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Communication was interrupted because an error occurred during an image data reception sequence in the V.34 mode. E01199 or U01199 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DIS signal with different FIF was received after transmission of a DIS signal. E01400 or U01400 Fax Communication Error: An invalid one-touch key was specified during communication. E01500 or U01500 Fax Communication Error: A communication error occurred when calling in V.8 mode. E01600 or U01600 Fax Communication Error: A communication error occurred when called in V.8 mode. E01700 or U01700 Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary channel equivalent device training), before starting T.30 protocol, during transmission in V.34 mode. For example: INFO0/A/Abar (B/Bbar, for polling transmission)/INFOh was not detected. E01720 or U01720 Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in the period after initiating the control channel, before starting T.30 protocol, during transmission in V.34 mode. For example: PPh/ALT/MPh/E was not detected. E01721 or U01721 Fax Communication Error: A communication error occurred before starting T.30 protocol during transmission in V.34 mode. Operation was interrupted due to the absence of a common communication speed between the units. 1) A DCN signal was received from the destination unit and the line was cut, or 2) a DIS (NSF, CSI) signal was received from the destination unit and in response to the signal, the unit transmitted a DCN signal and the line was cut. E01800 or U01800 Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary channel equivalent device training), before starting T.30 protocol during reception in V.34 mode. For example: INFO0/B/Bbar (A/Abar, for polling reception)/probing tone was not detected. E01810 or U01810 Fax Communication Error: A communication error occurred in phase 3 (primary channel equivalent device training), before starting T.30 protocol during reception in V.34 mode. For example: S/Sbar/PP/TRN was not detected. E01820 or U01820 Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in the period after initiating the control channel, before starting T.30 protocol during reception in V.34 mode. For example: PPh/ALT/MPh/E was not detected. E02000 or U02000 Fax Communication Error: Relay broadcast was refused by a relay station because of a mismatch in permit ID number and permit telephone number when a relay command was used. E02100 or U02100 Fax Communication Error: A relay command failed because the destination unit (relay station) had no relay broadcast capability. E02200 or U02200 Fax Communication Error: A relay command from a command station failed because a telephone number was not registered in the relay station was specified. E02200 or U02200 Fax Communication Error: Relay broadcast was requested to a relay station but failed because a telephone number was not registered in the relay station was specified. E02200 or U02200 Fax Communication Error: Subaddress-based relay broadcast transmission failed because the data registered in the subaddress relay box was deleted. E02303 or U02303 Fax Communication Error: Receiving station information was not normally received in reception of a relay command. Timeout was detected before a correct DNL signal was received. E02304 or U02304 Fax Communication Error: Receiving station information was not normally received in reception of a relay command. A signal other than MPS or EOM signal was received after a DNL signal was received. E02400 or U02400 Fax Communication Error: An interoffice subaddress-based relay transmission was interrupted because of a mismatch in the specified relay box number. E03000 or U03000 Fax Communication Error: No document was present in the destination unit when polling reception started. E03100 or U03100 Fax Communication Error: In reverse polling, although no original was set in the destination unit, transmission was complete. E03200 or U03200 Fax Communication Error: In confidential polling reception, data was not accumulated in the specified box in the destination unit. E03200 or U03200 Fax Communication Error: In interoffice subaddress-based bulletin board reception, data was not stored in the box specified by the destination unit. E03300 or U03300 Fax Communication Error: In polling reception from a unit of our make, operation was interrupted due to a mismatch in permit ID number or telephone number. E03300 or U03300 Fax Communication Error: In interoffice subaddress-based bulletin board reception, operation was interrupted due to a mismatch in permit ID number or telephone number. E03400 or U03400 Fax Communication Error: Polling reception was interupted because of a mismatch in individual numbers. E03500 or U03500 Fax Communication Error: In confidential polling reception, the specified confidential box number was not registered in the destination. E03500 or U03500 Fax Communication Error: In interoffice subaddress-based bulletin board reception, the specified subaddress confidential box number was not registered in the destination unit. E03500 or U03500 Fax Communication Error: The destination was being accessed. E03600 or U03600 Fax Communication Error: Confidential polling reception was interrupted because of a mismatch in specified confidential box numbers. E03600 or U03600 Fax Communication Error: An interoffice subaddress-based bulletin board reception was interrupted because of a mismatch in the specified subaddress confidential box number. E03700 or U03700 Fax Communication Error: Confidential polling reception failed because the destination unit had no confidential polling transmission capability or data was not accumulated in any box in the destination unit. E03700 or U03700 Fax Communication Error: Interoffice subaddress-based bulletin board reception failed because the destination unit had no subaddress-based bulletin board transmission capability, or data was not stored in any subaddress confidental box in the destination unit. E04000 or U04000 Fax Communication Error: The confidential box specified for confidential transmission was not registered in the destination unit. E04000 or U04000 Fax Communication Error: In interoffice subaddress-based transmission mode, the specified subaddress box number was not registered in the destination unit. E04000 or U04000 Fax Communication Error: The destination was being accessed. E04100 or U04100 Fax Communication Error: Confidential transmission failed because the destination unit had no confidential capability. E04100 or U04100 Fax Communication Error: Subaddress-based transmission failed because the destination unit had no subaddress-based reception capability. E04200 or U04200 Fax Communication Error: In encrypted tranmission, the specified encryption box was not registered in the destination unit. E04300 or U04300 Fax Communication Error: Encrypted transmission failed because the destination unit had no encrypted communication capability. E04400 or U04400 Fax Communication Error: Communication was interrupted because of an encryption key error during encrypted transmission. Encryption keys did not agree. E04401 or U04401 Fax Communication Error: Communication was interrupted because of an encryption key error during encrypted trasmission. The encryption key was not registered. E04500 or U04500 Fax Communication Error: Encrypted reception was interrupted because of a mismatch in ecryption keys. E05000 or U05000 Fax Communication Error: In transmission with a specified number, the set number of originals was different from the number of transmitted originals. E05100 or U05100 Fax Communication Error: Password check transmission or restricted transmission was interrupted because the permit ID numbers did not match. E05200 or U05200 Fax Communication Error: Password check reception or restricted reception was interrupted because the permit ID numbers did not match, the rejected fax numbers did match, or the destination receiver did not return its phone number. E05300 or U05300 Fax Communication Error: Password check reception or restricted reception was interrupted because the permitted numbers did not match, the rejected numbers did match, or the machine in question did not acknowledge its phone number. E09000 or U09000 Fax Communication Error: G3 communication was attempted but failed because the destination unit was a G2 machine. E12000 or U12000 Fax Communication Error: Relay broadcast was requested from a command station but memory overflowed during reception. E12000 or U12000 Fax Communication Error: In subaddress-based relay reception memory overflowed. E12100 or U12100 Fax Communication Error: Relay was commanded but memory overflowed in the destination unit (relay station). E14000 or U14000 Fax Communication Error: Memory overflowed during confidential reception. E14000 or U14000 Fax Communication Error: Memory overflowed in subaddress-based confidential reception. E14100 or U14100 Fax Communication Error: Memory overflowed in the destination unit during confidential transmission. E14100 or U14100 Fax Communication Error: Memory overflowed in the destination unit during interoffice subaddress-based transmission. E19000 or U19000 Fax Communication Error: Memory overflowed during memory reception. E19100 or U19100 Fax Communication Error: Memory overflowed in the destination unit during transmission. E19200 or U19200 Fax Communication Error: Memory transmission failed because a decoding error occurred. E19300 or U19300 Fax Communication Error: Transmission failed because an error occurred during JBIG encoding. E19400 or U19400 Fax Communication Error: Reception failed because an error occurred during JBIG encoding. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Domain name is not entered. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Assign disable user/password. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Assign the user who is not allowed to access the folder. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Assign disable shared name. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Host name error. Send SMB Error 1103 Error: Pathname or File Name. Domain name is not entered. Send SMB Error 1103 Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing. Send SMB Error 1103 Error: Pathname or File Name. Assign disable folder path. Send SMB Error 1105 Error: Not Supported Protocol. SMB protocol is set to OFF. Send SMB Error 2101 Error: Can Not Connect. Enter the disable host name/IP address. Send SMB Error 2101 Error: Can Not Connect. Assign the wrong port number. Send SMB Error 2101 Error: Can Not Connect. Network is not connected. Send SMB Error 2103 Error: Response Wait With Timeout. The server is unable to communicate. Send SMB Error 2201 Error: Network Transfer. Error occurs on the network. Send SMB Error 2203 Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send SMB Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. Send FTP Error 1101 Error: Host Name. Enter the disable host name/IP address. Send FTP Error 1102 Error: Username/Password. Domain name is not entered. Send FTP Error 1102 Error: Username/Password. Assign disable user/password. Send FTP Error 1103 Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing. Send FTP Error 1103 Error: Pathname or File Name. Assign disable folder path. Send FTP Error 1105 Error: Not Supported Protocol. FTP protocol is set to OFF. Send FTP Error 2101 Error: Can Not Connect. Enter the disable host name/IP address. Send FTP Error 2101 Error: Can Not Connect. Assign the wrong port number. Send FTP Error 2101 Error: Can Not Connect. Network is not connected. Send FTP Error 2102 Error: Cannot Connect With Timeout. The server is unable to communicate. Send FTP Error 2102 Error: Cannot Connect With Timeout. Send the server which does not support FTP server. Send FTP Error 2103 Error: Response Wait With Timeout. The server is unable to communicate. Send FTP Error 2201 Error: Network Transfer. Error occurs on the network. Send FTP Error 2202 Error: Network Transfer With Timeout. Error occurs on the network. Send FTP Error 2203 Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send FTP Error 3101 Error: Server Response. The server is error status. Send FTP Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. Send email Error 1101 Error: Host Name. SMTP server name is not set. Error SMTP server name. Send email Error 1102 Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered. Send email Error 1104 Error: No Recipient Address. The destination address is not specified. Send email Error 1105 Error: Not Supported Protocol. SMTP protocol is set to OFF. Send email Error 1106 Error: No Sender Info. Sender address is not entered. Send email Error 2101 Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP. Send email Error 2101 Error: Can Not Connect. The specified server is not SMTP server. Send email Error 2101 Error: Can Not Connect. Network is not connected. Send email Error 2102 Error: Cannot Connect With Timeout. The server is unable to communicate. Send email Error 2103 Error: Response Wait With Timeout. The server is unable to communicate. Send email Error 2201 Error: Network Transfer. Error occurs on the network. Send email Error 2202 Error: Network Transfer With Timeout. Error occurs on the network. Send email Error 2203 Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send email Error 2204 Error: Email Size Limit. The size of the email attachment exceeds its limit. Send email Error 3101 Error: Server Response. The server is error status. Send email Error 3101 Error: Server Response. Server setting is not authenticated normally. Send email Error 3201 Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism is found. Send email Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. TWAIN Error 2202 Error: Network Transfer With Timeout. Response is not returned from the server, above the specified time. TWAIN Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. Software Error 5101 Error: Not Yet Connected. Operation handle error. Error for stored status in the operation handle. Software Error 5102 Error: Already Connected. Operation handle error. Error for stored status in the operation handle. Software Error 5103 Error: Not Yet Opened. Error for storage status in the operation handle. Software Error 5104 Error: Already Opened. Error for storage status in the operation handle. Software Error 7101 Error: Memory Allocation. Insufficient memory space. Software Error 7102 Error: Socket Create. Unable to create a communication socket. Software Error 720f Error: Unknown Error. Unable to determine the cause. Send error. Job is cancelled. Press [End]. 1101 Send Email Error: Host Name. SMTP server name is not set. Error SMTP server name. Send error. Job is cancelled. Press [End]. 1101 Send FTP Error: Host Name. Enter the disable host name/IP address. Send error. Job is cancelled. Press [End]. 1102 Send Email Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered. Send error. Job is cancelled. Press [End]. 1102 Send SMB/FTP Error: Username/Password or Shared Name/Folder Name. Domain name is not entered. Send error. Job is cancelled. Press [End]. 1102 Send SMB/FTP Error: Username/Password or Shared Name/Folder Name. Assign disable user/password. Send error. Job is cancelled. Press [End]. 1102 Send SMB Error: Username/Password or Shared Name/Folder Name. Assign disable shared name. Send error. Job is cancelled. Press [End]. 1102 Send SMB Error: Username/Password or Shared Name/Folder Name. Host name error. Send error. Job is cancelled. Press [End]. 1103 Send SMB/FTP Error: Pathname or File Name. Domain name is not entered. Send error. Job is cancelled. Press [End]. 1103 Send SMB/FTP Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing. Send error. Job is cancelled. Press [End]. 1103 Send SMB/FTP Error: Pathname or File Name. Assign disable folder path. Send error. Job is cancelled. Press [End]. 1104 Send Email Error: No Recipient Address. The destination address is not specified. Send error. Job is cancelled. Press [End]. 1105 Send Email Error: Not Supported Protocol. SMTP protocol is set to OFF. Send error. Job is cancelled. Press [End]. 1105 Send SMB Error: Not Supported Protocol. SMB protocol is set to OFF. Send error. Job is cancelled. Press [End]. 1105 Send FTP Error: Not Supported Protocol. FTP protocol is set to OFF. Send error. Job is cancelled. Press [End]. 1106 Send Email Error: No Sender Info. Sender address is not entered. Send error. Job is cancelled. Press [End]. 2101 Send Email Error: Can Not Connect. Network is not connected. Send error. Job is cancelled. Press [End]. 2101 Send Email Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP. Send error. Job is cancelled. Press [End]. 2101 Send Email Error: Can Not Connect. The specified server is not SMTP server. Send error. Job is cancelled. Press [End]. 2101 Send SMB/FTP Error: Can Not Connect. Enter the disable host name/IP address. Send error. Job is cancelled. Press [End]. 2101 Send SMB/FTP Error: Can Not Connect. Assign the wrong port number. Send error. Job is cancelled. Press [End]. 2101 Send SMB/FTP Error: Can Not Connect. Network is not connected. Send error. Job is cancelled. Press [End]. 2102 Send Email/ FTP Error: Cannot Connect With Timeout. The server is unable to communicate. Send error. Job is cancelled. Press [End]. 2102 Send FTP Error: Cannot Connect With Timeout. Send the server which does not support FTP server. Send error. Job is cancelled. Press [End]. 2103 Send Email/ SMB/ FTP Error: Response Wait With Timeout. The server is unable to communicate. Send error. Job is cancelled. Press [End]. 2201 Send Email/ SMB/ FTP Error: Network Transfer. Error occurs on the network. Send error. Job is cancelled. Press [End]. 2202 Send Email/FTP Error: Network Transfer With Timeout. Error occurs on the network. Send error. Job is cancelled. Press [End]. 2202 Send TWAIN Error: Network Transfer With Timeout. Response is not returned from the server, above the specified time. Send error. Job is cancelled. Press [End]. 2203 Send Email/FTP Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send error. Job is cancelled. Press [End]. 2204 Send Email Error: Email Size Limit. The size of the email attachment exceeds its limit. Send error. Job is cancelled. Press [End]. 3101 Send Email/FTP Error: Server Response. The server is error status. Send error. Job is cancelled. Press [End]. 3101 Send Email Error: Server Response. Server setting is not authenticated normally. Send error. Job is cancelled. Press [End]. 3201 Send Email Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism is found. Send error. Job is cancelled. Press [End]. 5101 Send Software Error: Not Yet Connected. Operation handle error. Error for stored status in the operation handle. Send error. Job is cancelled. Press [End]. 5102 Send Software Error: Already Connected. Operation handle error. Error for stored status in the operation handle. Send error. Job is cancelled. Press [End]. 5103 Send SoftwareError: Not Yet Opened. Error for storage status in the operation handle. Send error. Job is cancelled. Press [End]. 5104 Send Software Error: Already Opened. Error for storage status in the operation handle. Send error. Job is cancelled. Press [End]. 7102 Send Software Error: Socket Create. Unable to create a communication socket. Send error. Job is cancelled. Press [End]. 720f Send Software Error: Unknown Error. Unable to determine the cause. Send error. Job is cancelled. Press [End]. 9181 Send Email/ SMB/ FTP/ TWAIN Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. «Acceptable staple count exceeded.» Is the acceptable staple count exceeded? «Add paper in cassette #.» Is the indicated cassette out of paper? «Add paper in MP tray.» Is the paper of the specified size loaded in the multipurpose tray? «Add staples.» Has the document finisher run out of staples? «Add toner.»   «An error has occurred.» An internal error has occurred.Make a note of the error code number displayed on the panel. See above. «Box Limit Exceeded.» Document Box is full, and no further storage is available; Job is cancelled. Repeat Copy Box is full, and no further repeat copy is available. «Cannot connect to Authentication Server.»   «Cannot duplex print on this paper.» Did you select a paper size/type that cannot be duplex printed? «Cannot execute this job.» Job is restricted by Job Accounting. «Cannot offset this paper.» Did you select a paper size that cannot be offset (A3, B4, A5R, B6R, Folio, Ledger, Statement, & 8K)? «Cannot punch this paper type.» Did you select a paper size/type that cannot be punched? «Cannot staple this paper.» Did you select a paper size/type that cannot be stapled? «Check the cover.» Are any covers open? Does the message indicate which cover is open? «Check the document processor.» Is the document processor open? Is the top cover of the document processor open? «Check the finisher.» Is the document finisher set correctly?» «Clean the slit glass.» Dirt has been identified on the slit glass. «Empty the punch waste box.» The punch waste box of the 3,000 sheet finisher is full. «Failed to specify Job Accounting.» Job accounting is not specified in the print driver. «Failed to store job retention data.»   «Fax box limit exceeded.» Fax box is full, and no further storage is available. «Finisher tray is full of paper.» Is the acceptable storage capacity exceeded for the document finisher tray?» «Folding tray is full of paper.» Is the acceptable storage capacity exceeded for the folding tray of the 3,000 sheet document finisher?» «Hard Disk error. Job is cancelled. Press [End] ##» An error has occurred on the hard disk. «Incorrect Login User Name or Password.»   «Job Accounting restriction exceeded.» The print count exceeded the acceptable count restricted by Job Accounting. «Job Separator is full of paper.» Is the maximum capacity of the job separator tray exceeded? «KPDL error.» A PostScript error has occurred. «Mailbox tray is full of paper.»   «Memory card error.» Was the memory card (Compact Flash) removed while being accessed? Was a valid memory card inserted? «Memory card error. Job is cancelled. Press [End]. Code: 01 Memory Card Error: Format error. «Memory card error. Job is cancelled. Press [End]. Code: 04 Memory Card Error: Insufficient memory card space to complete this operation. «Memory is full.» Unable to continue the job, as the memory is used up.» «Memory Is Low» Logic Lockup «Paper Jam. ###» Make a note of the jam location number displayed on the panel. Leave the machine On. «Print overrun.» Warning. Low printer memory. «Removable memory error.» An error has occurred on the USB stick memory or Compact Flash memory. «Removable memory was removed.»   «Replace all originals and press [Continue].»   «Replace the waste toner box.» The waste toner box is full. «Reset all originals in the document processor.» Are there any originals left in the document processor? «Scanner memory is full.» Scanning cannot be performed due to insufficient memory for the scanner. Is the acceptable scanning count exceeded? «Scanner Paused» DMA transmission of compressed, ecompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time. «Set the folding tray.» Is the folding tray correctly installed to the 3,000 sheet capacity document finisher? «Set the folding unit.» Is the folding tray correctly installed to the 3,000 sheet capacity document finisher? «Set the punch waste box.» The waste toner box is not installed correctly. «Set the waste toner box.» The waste toner box is not installed correctly. «Staple error.» The location of the jam will be indicated on the panel. Leave the machine On. «Staple jam.» The location of the jam will be indicated on the panel. Leave the machine On. «The ID is not registered.» The account ID# does not match. «The memory card is not formatted.» Is the removable memory formatted by this machine? «The phone receiver is off the hook.»   «The removable memory is not formatted.» Is the removable memory formatted by this machine? «The source file is not found.» The specified file is not found. «Top tray of the machine is full of paper.» The exit tray at the top of the machine is full. «Tray # is full of paper.» Is the acceptable storage capacity exceeded for any of the output trays A, B, or C of the 3,000 sheet capacity document finisher? «Warning low memory.» Further scanning cannot be performed due to insufficient memory.
Error Code Description 0xF330 Component: RIP. Category: RIP. Recovery impossible error (CreatePrint and return back value of API is indirect). 0xF331 Component: RIP. Category: RIP. Fail to initialize. 0xF333 Component: RIP. Category: RIP. Access failure to ME. 0xF335 Component: RIP. Category: RIP. Failure to switch TASK. 0xF336 Component: RIP. Category: RIP. IOBL process failure. 0xFB30 Component: Panel. Category: KI-Panel. Failed to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode. 0xFB31 Component: Panel. Category: KI-Panel. Refused to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode. 0xFB32 Component: Panel. Category: KI-Panel. Time to start up request command (start up request command could not be received). Blue back screen. Cannot enter maintenance mode. 0xFB33 Component: Panel. Category: KI-Panel. Cut off of the communication with the controller is detected — waiting to receive: select () OK return, recv() RX data length 0. Blue back screen. Cannot enter maintenance mode. 0xFB34 Component: Panel. Category: KI-Panel. Time out for Response telegraphic message (could not receive response telegraphic message within a fixed time). In case on not through httpd, this error occurs (in case it does not become CGI time out). 0xFB35 Component: Panel. Category: KI-Panel. Received abusive command from controller. At this moment, only the case that unexpected command comes in when wating for the startup request command. 0xFB36 Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. select () function returned the error (other than EINTR). 0xFB37 Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. rcv () function returned the error. 0xFB38 Component: Panel. Category: KI-Panel. Communication error is detected when transferring (using UNIX domain) response telegraphic message in the panel. send() function returned the error (other than EINTR). 0xFB39 Component: Panel. Category: KI-Panel. Crucial error is detected when processing receive/transfer of the response telegraphic message from controller. Failed to acquire semafo??? 0xFB3A Component: Panel. Category: KI-Panel. Communication error is detected when sending required response telegraphic message from panel. send() function returned the error (other than EINTR). CF000 Component: HDD. Failure to initialize with «dbinit, hostif_stat_chg» comand. CF000 Operation panel PWB comunication error. CF010 ROM Checksum Error. CF010 Main PWB Checksum Error/System Error. Communication error between panel and main controller. CF012 ROM Checksum Error. CF020 Memory Checksum Error/Operation System Error. CF030 Main PWB System Error. CF040 Engine PWB Communication Error. CF040 Engine PWB Communication Error. CF041 Scanner PWB Communication Error. CF050 Engine ROM Checksum Error. CF060 Engine RAM Error. CF070 Flash ROM Error. Defective flash ROM (which?). CF080 Flash ROM Error (during download). Defective flash ROM (which?). CF090 Fax System M Communication Error. CF125 Scanner Unit Error CF131 Component: PCM. Category: OS. Failure to initialize with «dbinit, hostif_stat_chg» comand. CF131 Component: PCM. Category: OS. Failure to acquire Entity data with «dbinit, hostif_stat_chg» comand. CF145 Fax Unit Error. CF14F Power Source Secondary Side Error/Operation System Error. The operation decomes unstable after recovering the power supply fail (brownout or power drop). Wall voltage is unstable or the main power supply switch was turned OFF/ON within 1 sec. CF14F Component: OS. Category: OS. Primary supply voltage dropped off temporarily and recovery operation was not stable. If the input power supply voltage is not stable of the Main SW is turned Off/On quickly (about 1 second), this problem occurs. CF186 Print Unit: DVU_PRT_SYSERR_F226_ERROR (Video data flushing error) CF18A Engine Firmware Incompatible. CF18C Document BOX error. CF1FF Component: ScanSys. Category: ScanSys. When the scanner scanning parameter from the topside is in error. CF1FF Component: IPLogical. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: ipl_search_output.cpp, ipl_feeder_spec.cpp, outputcheck.cpp. CF1FF Component: Machine Configuration. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: machine_status_engine.cpp. CF1FF Component: OutputMission. Category: PrintSystem. Increasing and decreasing «Lib», in case that even if there is no original available, tried to process increasing & decreasing. CF1FF Component: OutputMission. Category: PrintSystem. In case to specify some other value (indirect value) other than single sided/duplex/forced duplex for increasing & decreasing «Lib». CF1FF Component: OutputMission. Category: PrintSystem. In case of the address for Job setting value structure is NULL. CF1FF Component: OutputMission. Category: PrintSystem. In case of the code for output completion notice is indirect. CF1FF Component: OutputMission. Category: PrintSystem. When writing the original information to the storage, in case to get the reply back as [Other Error]. CF1FF Component: OutputMission. Category: PrintSystem. In case to get the reply as [Finisher out of order Error], [No Feeder available in search] from Paper feed/eject «Lib». CF1FF Component: OutputMission. Category: PrintSystem. In case to get the reply as failure from rotation calculation «Lib». CF1FF Component: PrintSystem. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: print_startup.cpp. CF1FF Component: SVI. Category: LioPanel. Logical Error (In case of given parameter is NULL). CF214 Codec: GICL_CDC_ERR_FACTOR_JPEG (several hardware error, software error). CF215 Codec: GICL_CDC_ERR_FACTOR_SRLE (several hardware error, software error). CF234 Data conversion error. CF235 Error code when receiving/printing email. CF245 Process Manager: SYS_PRCM_ERR_FACTOR_SVC_PROC_DOWN (Device process down). CF246 Process Manager: SYS_PRCM_ERR_FACTOR_DEV_PROC_DOWN (Device process down). CF247 Process Manager: SYS_PRCM_ERR_FACTOR_JOBIMG_PROC_DOWN (Job image process down). CF247 Component: ScanSys. Category: ScanSys. Library Error inside of ScanSys. CF248 Component: UNKNOWN. Category: UNKNOWN. CF248 Component: UNKNOWN. Category: UNKNOWN. Code present on with Kyocera Barfode Font CF card installed. CF248 Process Manager: SYS_PRCM_ERR_FACTOR_PRN_PROC_DOWN (Printer process down). CF256 Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF257 Component: LFM. Category: FaxSys. KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF257 Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF25E Network Manager: CF25F Component: LFM. Category: FaxSys. Instance Check Error, Paramemter Error from topside. CF26F Component: PrintSys. Category: PrintSys. It occurs when the error noticed from VideoDriver. Use by Video_Driver class: Function name, factor can be found by the detail code. CF26F Print System Other Errors. Bug of v.2.03B has been fixed by v. 2.04A (Booklet > Booklet Print). CF26F System State Manager: CF278 Energy Saving Manager: CF320 Component: LioFax. Category: FaxSys. An Observer Deletion Error occurred during salvage process. Error received from the method on EventManager or message Tx. CF321 Component: LioFax. Category: FaxSys. Segment code for LioFax initialization is different from «03KH». CF323 Component: LioFax. Category: FaxSys. Return address of Page class when doing FAX Tx/Rx is other abnormal error. Entity (Config, BOX, etc.) access error. CF324 Component: LioFax. Category: FaxSys. Entity parameter error. CF325 Component: LioFax. Category: FaxSys. In case that the time when Error came back from LFM. CF326 Component: LioFax. Category: FaxSys. IOBL error. CF327 Component: LioFax. Category: FaxSys. At the time of KUIOLIB error, CodeChange error, FaxLib error (Sender recorde, Entity related error). CF32F Component: LioFax. Category: FaxSys. Instance Check Error. Parameter Error from topside. CF337 Device Error (scan control): CF3FF Component: RIP. Category: RIP. Other/System Crucial Error. CF423 Component: FaxJOB. Category: FaxSys. As the error came back at IF for DocumentBox, JobInfo, Config Entity. CF423 Component: FaxJob. Category: FaxSys. The error came back when accessing (obtaining data, setting data) to below Entity related: job_ent(JobModel,JobInfo), config_ent, reservation, account(certificate), document_box. CF423 Fax System M Error. Wrong data or value detected when the following function is used. Or poor contact at fax card due to mis-installation. CF423 Fax System M Error. The IF error detects during system authentication from ACT_Account_Manager. Or poor contact at fax card due to mis-installation. CF424 Component: FaxJob. Category: FaxSys. As the error came back when obtaining IF for system authentication from ACT_Account_Manager. CF424 Component: FaxJob. Category: FaxSys. The date obtained from the below Entity related is unexpected data: job_ent(JobInfo). CF427 Component: FaxJob. Category: FaxSys. The error came back for the IF of LioFax observer addition/deletion. CF42F Component: FaxJob. Category: FaxSys. As handing over of the NULL pointer in the class occurred. As memory reservation with new in heap domain is failed: Assert for preventing from segment drop off. CF42F Component: FaxJob. Category: FaxSys. When generating the class, fail new at obtaining data domain, soft logic error (software bug). CF433 Component: NetClient. Category: ImageProcess. Entity Error. CF434 Component: NetClient. Category: ImageProcess. Entity Data Invalid. CF437 Component: NetClient. Category: ImageProcess. Other Library Error (ImageLibrary, PageData, EventManager). CF43F Component: NetClient. Category: ImageProcess. Crucial (no memory, invalid parameter, etc.). CF441 Component: CreateScan. Category: ImageProcess. Initialize Error. CF444 Component: CreateScan. Category: ImageProcess. Entity Data Invalid. CF445 Component: CreateScan. Category: ImageProcess. Middleware Error (LioScanner error). CF451 Component: CreatePrint. Category: ImageProcess. Initialization Error. CF433 CF434 CF437 CF43F CF441 CF444 CF445 CF451 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF453 Component: CreatePrint. Category: ImageProcess. Entity Error. CF454 Component: CreatePrint. Category: ImageProcess. Entity Data Mismatch. CF45F Component: CreatePrint. Category: ImageProcess. Other Error. CF460 Component: CreateBox (Memory Tx). Category: ImageProcess. Unrecoverable Error. CF463 Component: CreateBox (Memory Tx). Category: ImageProcess. Entity Error. CF46F Component: CreateBox (Memory Tx). Category: ImageProcess. Crucial (no memory, invalid parameter, etc.). CF46F PDL Interpreter: REN_INT_ERR_FACTOR_GENERAL (other general error). CF470 Component: CreateFax. Category: ImageProcess. Unrecoverable Error. CF473 Component: CreateFax. Category: ImageProcess. Entity Error. CF47F Component: CreateFax. Category: ImageProcess. Crucial (no memory, invalid parameter, etc.). CF484 Component: Edit. Category: ImageProcess. Data Invalid (PageData). CF487 Component: Edit. Category: ImageProcess. Other Library Error (ImageLibrary). CF48F Component: Edit. Category: ImageProcess. Crucial. CF490 Component: Output(Fax). Category: ImageProcess. Unrecoverable Error. CF493 Component: Output(Fax). Category: ImageProcess. Entity Error. CF494 Component: Output(Fax). Category: ImageProcess. Entity Data Invalid. CF45F CF453 CF454 CF45F CF460 CF463 CF46F CF470 CF473 CF47F CF484 CF487 CF48F CF490 CF493 CF494 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF515   CF526 System Error: CF528 Component: SVI. Category: LioPanel. Panel data abusion error. CF530 Component: PJL. Category: RIP. Recovery impossible error: Thread Create failed. CF530 Component: ReportEventService. Category: RIP. Recovery impossible error: Thread Create failed. CF530 Component: SVCTL_FaxRx_Event_Control. Category: KI Sc. As failed to obtain EM_FaxRx_Ec_Event_Fax_Enable. CF530 Component: SVCTL_Reservation_Event_Control. Category: KI Sc. As failed to notice the event for EM_Rsv_EC_op_Event_FaxJob_Ready. CF530 Component: SVCTL_Job_Start_Command. As JobInfo giving to JSM_JobServiceManager is NULL. CF533 Component: PJL. Category: RIP. Entity error: when CLITICAL ERROR occurred at ME access. CF533 Component: ReportEventService. Category: RIP. Entity error: when CLITICAL ERROR occurred at ME access. CF551 Component: MLPRN. Category: NetAppl. Task generation error. CF551 Component: MLPRT. Category: NetAppl. Task generation error. CF551 Component: EVR_LGS. Category: NetAppl. Task generation error. CF610 Component: SSTUP. Category: OS. Error in the SystemStartUp (Thread generation, Entity data acquisition, DiskManager operation). CF610 Undefined. CF610 System Start Error. CF615 Report Page Generator: USV_RPG_ERR_FACTOR_STREAM (Stream access error). CF620 Component: EventManager. Category: KM-Entity. Failed to obtain/receive event from framework. CF620 Unable to Print. CF620 System Error. Error acquiring the event data. Panel detects CF000 as same error. CF620 System Error. Error acquiring the event data. Panel detects CF000 as same error. Unable to Load Files To CF Card. CF630 Component: PowerManagement. Category: OS. Failed to mount or unmount during transition of the condition. CF710 Component: IIS. Category: NetApl. Network file written error (inetd). CF713 Component: IIS. Category: NetApl. Entity error (inetd). CF720 Component: IIS. Category: NetApl. Network file written error (services). CF723 Component: IIS. Category: NetApl. Entity error (services). CF730 Component: IIS. Category: NetApl. Network file written error (snmpd). CF733 Component: IIS. Category: NetApl. Entity error (snmpd). CF743 Component: IIS. Category: NetApl. Entity error (hosts allow). CF750 Component: IIS. Category: NetApl. Network file written error (hostname). CF753 Component: IIS. Category: NetApl. Entity error (hostname). CF760 Component: IIS. Category: NetApl. Network file written error (papd). CF763 Component: IIS. Category: NetApl. Entity error (papd). CF770 Component: IIS. Category: NetApl. Network file written error (cups). CF773 Component: IIS. Category: NetApl. Entity error (cups). CF780 Component: IIS. Category: NetApl. Network file written error (dhcclient). CF783 Component: IIS. Category: NetApl. Entity error (dhcclient). CF790 Component: IIS. Category: NetApl. Network file written error (smb). CF793 Component: IIS. Category: NetApl. Entity error (smb). CF7A0 Component: IIS. Category: NetApl. Network file written error (netware). CF7A3 Component: IIS. Category: NetApl. Entity error (netware). CF7B0 Component: IIS. Category: NetApl. Network file written error (ipfilter). CF7B3 Component: IIS. Category: NetApl. Entity error (ipfilter). CF7C0 Component: IIS. Category: NetApl. Network file written error (ethermode). CF7C3 Component: IIS. Category: NetApl. Entity error (ethermode). CF7D0 Component: IIS. Category: NetApl. Network file written error (other). CF7D3 Component: IIS. Category: NetApl. Entity error (other). CF7D7 Readout Error of SSL (authentication data). CFAxx HDD Error. CFAxx HDD Error. CFA10 Component: OS_TOOLS. Category: OS. Error inside of hot plug detection thread, overwritten thread (failed to issue the event, failed to operate signal handler). CFA20 Component: OS_TOOLS. Category: OS. Failed to obtain memory size. CFA23 Component: OS_TOOLS. Category: OS. Access error to the Entity at master data stored area component. CFA30 Component: OS_TOOLS. Category: OS. CF-DETECT OPEN error <0x07>. CFA30 Component: OS_TOOLS. Category: OS. CF-DETECT IOCTL error <0x08>. CFA30 Component: OS_TOOLS. Category: OS. CF-DETECT CLOSE error <0x09>. CFA30 Component: OS_TOOLS. Category: OS. AES conversion OPEN error <0x0a>. CFA30 Component: OS_TOOLS. Category: OS. AES conversion IOCTL error <0x0b>. CFA30 Component: OS_TOOLS. Category: OS. AES conversion CLOSE error <0x0c>. CFA30 Component: OS_TOOLS. Category: OS. AES conversion command return value error <0x0d>. CFA30 Component: OS_TOOLS. Category: OS. Message queue creation error <0x15>. CFA30 Component: OS_TOOLS. Category: OS. Message queue Tx error <0x16>. CFA30 Component: OS_TOOLS. Category: OS. Message queue Rx error <0x17>. CFA30 Component: OS_TOOLS. Category: OS. Message queue deletion error <0x18>. CFA37 Component: OS_TOOLS. Category: OS. Event Tx error <0x19>. CFA43 Component: OS_TOOLS. Category: OS. Access error to the Entity at USB activation component. CFB00 Component: Panel. Category: KI-Panel. Netfront error (SLIM_E_GENERIC). CFB01 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_INVAL). CFB02 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_NOSERVER). CFB03 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_TIMEDOUT). CFB04 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_NOTFOUND). CFB05 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_OPEN). CFB06 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_CONNECT). CFB07 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_READ). CFB08 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_WRITE). CFB09 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_CONNECT). CFB0A Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_HANDSHAKE). CFB0B Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_READ). CFB0C Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_WRITE). CFB0D Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQTIMEDOUT). CFB0E Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_RSPTIMEDOUT). CFB0F Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_CACHE_NONE). CFB10 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_CACHE_EXPIRE). CFB11 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_UNKNOWN). CFB12 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_NOHEADER). CFB13 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_FORMAT). CFB14 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REDIRECT_FORMAT). CFB15 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REDIRECT_CANCELLED). CFB16 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_HEADER_SIZEOVER). CFB17 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_BODY_SIZEOVER). CFB18 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_RSP_HEADER_SIZEOVER). CFB19 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_TOOMANYCONTINUE). CFB1A Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TLS_INTOLERANT). CFB1B Component: Panel. Category: KI-Panel. Netfront error (SLIM_FILEP_E_OPEN). CFB1C Component: Panel. Category: KI-Panel. Netfront error (SLIM_FILEP_E_READ). CFB1D Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_SIZEOVER). CFB1E Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_NO_CONTENT). CFB1F Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_TOOMANYREDIRECT). CFB20 Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_TOOMANYAUTH). CFB21 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_NOMEMORY). CFB22 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_NOMEMORY_IMAGE). CFB23 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_TOTAL_SIZEOVER). CFB24 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_BADURL). CFB25 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_BADMIMETYPE). CFB26 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_MIXEDSECURETYPE). CFB27 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_INPUTHISTORY_SIZEOVER). CFB28 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_INPUT_REQUIRED). CFB29 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_NOTIFYMAXWINDOW). CFB2A Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_SWKOVERFLOW). CFB2B Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_FILEDOWNLOAD). CFB2C Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_SEGFAULT). CFB2C CFB30 CFB31 Panel Error. NetFont error. Communication error between panel and main controller during initialization or rejection of communication by controller during initialization. Blue Screen of Death. CFB30 Component: Panel. Category: KI-Panel. Failed to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode. CFB30 Incompatible Level Of Firmware on Main EEPROM. CFB30 Incompatible Level Of Firmware on Main EEPROM. CFB31 Component: Panel. Category: KI-Panel. Refused to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode. CFB31 Corrupt Firmware on Main EEPROM. CFB31 Corrupt Firmware on Main EEPROM. CFB32 Component: Panel. Category: KI-Panel. Time to start up request command (start up request command could not be received). Blue back screen. Cannot enter maintenance mode. CFB32 Panel Error. Timeout request for start up command. Start command hasn’t been received. Possible destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death. CFB33 Component: Panel. Category: KI-Panel. Cut off of the communication with the controller is detected — waiting to receive: select () OK return, recv() RX data length 0. Blue back screen. Cannot enter maintenance mode. CFB33 Panel Error. Detects disconnection with controller. Possible overdrive of control board or destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death. CFB34 Component: Panel. Category: KI-Panel. Time out for Response telegraphic message (could not receive response telegraphic message within a fixed time). In case on not through httpd, this error occurs (in case it does not become CGI time out). CFB35 Component: Panel. Category: KI-Panel. Received abusive command from controller. At this moment, only the case that unexpected command comes in when wating for the startup request command. CFB36 Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. select () function returned the error (other than EINTR). CFB37 Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. rcv () function returned the error. CFB38 Component: Panel. Category: KI-Panel. Communication error is detected when transferring (using UNIX domain) response telegraphic message in the panel. send() function returned the error (other than EINTR). CFB39 Component: Panel. Category: KI-Panel. Crucial error is detected when processing receive/transfer of the response telegraphic message from controller. Failed to acquire semafo??? CFB3A Component: Panel. Category: KI-Panel. Communication error is detected when sending required response telegraphic message from panel. send() function returned the error (other than EINTR).
Error Code Description C0030 Fax PWB Problem. Processing with fax software is disabled due to software or hardware issues. C0060 Main PWB Type Mismatch Error. C0070 Fax PWB Incompatability Detection Problem. Fax software is not compatible with main PWB software. C0130 Main PWB EEPROM Backup Memory Device Problem. EEPROM can not be written or read. C0140 Main PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM. C0150 Engine PWB EEPROM Backup Memory Device Problem. EEPROM cannot be written or read. C0160 Engine PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM. Read & write data do not match five times consecutively. C0170 Copy Counts Problem. A checksum error is detected in the main and engine backup memories for copy counters. C0180 Machine Number Mismatch Error. Machine number does not match on main and engine PWBs C0600 Main PWB DIMM Installed Incorrectly. C0610 Main PWB DIMM error C0630 DMA transmission of compressed, decompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time. C0640 Hard Disk Drive cannot be accessed C0700 Optional CF backup is not suitable. C0800 Image processing problem. JAM05 is detected twice. C0830 Fax Flash ROM program area checksum error C0870 Fax PWB to Main PWB high capacity data transfer problem. C0880 Fax PWB program archive problem. C0920 Fax backup data is not retained. C1010 Cassette #1 Lift Motor error. Exceeds 12 seconds of operation or 500ms of overcurrent. C1020 Cassette #2 Lift Motor error. Exceeds 12 seconds of operation or 500ms of overcurrent. C1030 PF-700 optional cassette #3 lift motor error. C1040 PF-700 optional cassette #4 lift motor error. C1100 PF-750 (Left) Lift Motor 1 error. Exceeds 1 second overcurrent. C1110 PF-750 (Right) Lift Motor 2 error. Exceeds 1 second overcurrent. C1120 PF-750 (Left) Lift Motor 1 position problem. PF switch 2 remains off after 30 seconds of motor operation. C1130 PF-750 (Right) Lift Motor 2 position problem. PF switch 1 remains off after 30 seconds of motor operation. C1800 PF-700/PF-750 Communication Problem. C1900 PF-700 EEPROM error. Write data & Read data are not in agreement three times consecutively. C2000 Drive Motor Problem. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected with 6 sec of activation. C2250 Main Charge Cleaner Motor error. Lock error is detected three times in a row during cleaner motor operation. C2500 Paper Feed Motor error. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected within 6 seconds of activation. C2600 PF-700 Drive Motor error. Lock signal exceeds 500ms. C2600 PF-750 Paper Conveying Motor error. Lock signal exceeds 450ms. C3100 Scanner Carriage Problem. Scanner home position is not detected at initialization or start of copying from contact glass. C3200 Exposure Lamp Problem. Exposure lamp does not reach the input value threshold within 5 sec of commencing reading. C3210 Exposure Lamp Problem. Exposure lamp does not exceed the input threshold value within 5 sec of commencing reading. C3300 CCD AGC Problem. After AGC correct input is not obtained at the CCD. C3310 CIS AGC Problem. After AGC correct input is not obtained at the CIS. C3500 Communication Error Between Scanner and SHD. C3900 Scanner PWB Backup Memory Read/Write Problem. Read & Write data does not match. C3910 Scanner PWB Backup Memory Data Problem. Data in a specified area of the backup memory does not match the specified values. C4000 Polygon Motor Synchronization Problem. Polygon motor does not stabilize speed within 20 sec of activation. C4010 Polygon Motor Steady-State Problem. Stable Off is detected for 20 sec continuously after polygon motor stabilization. C4200 BD Steady-State Problem. ASIC detects a Beam Detect error A for 2 sec after polygon motor stabilization. C5300 Cleaning Lamp Broken Wire. While the cleaning lamp is On, the broken wire detection signal is detected for 2 sec continuously. C6000 Fuser Heater Break. Thermistor1 detected less than 70C/158F for 10 sec during warmup & ready. Thermistor2 detected less than 40C/104F for 10 sec during warmup & ready. Temp at thermistor 1or 2 does not rise by at least 1C/1.8F within 5 sec. C6020 Abnormally High Thermistor Temperature. Thermistor 1 or 2 is detected 250C/482F for 40ms or more. C6030 Fixing Thermistor Break Error. Thermistor break signal is detected for 1 sec. C6050 Abnormally Low Thermistor Temperature. Thermistor 1 is detected 80C/176F or less for 1 sec continuously during copying. C6400 Zero-Cross Signal Error. While fuser heater On/Off control is performed, the zero-cross signal is not input within 3 sec. C6410 Fuser Unit Connection Insertion Problem. Absence of fuser unit is detected. C6420 Fuser Unit Fuse Cut Problem. The fuse has been cut 33 sec after the fuse cut signal is turned on. C7300 Toner Container Problem. Toner level is not detected when toner empty is detected. C7400 Developing Unit Connection Insertion Problem. Absence of the developing unit is detected. C7410 Drum Unit Connection Insertion Problem. Absence of the drum unit is detected. C7800 Broken External Thermistor Wire. Thermistor on the environmental sensor outputs 4.5v or more. C7810 Short-Circuited External Thermistor. Thermistor input value is 0.5v or less. C7900 Drum EEPROM Error. Reading or writing to the EEPROM cannot be performed. C7910 Developing EEPROM Error. Reading or writing to the EEPROM cannot be performed. C8020 DF-710 Punch Motor Problem. Punch motor lock signal is detected for 500ms or more during activation. C8030 DF-730 Tray Upper Limit Detection Problem. When tray elevation motor raises a tray, the upper limit switch detects On condition. C8050 DF-710 Paper Conveying Belt Motor 1 Error. Paper conveying belt home position sensor 1 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 1 does not turn On within 2.5 sec. Jam 88. C8060 DF-710 Paper Conveying Belt Motor 2 Error. Paper conveying belt home position sensor 2 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 2 does not turn On within 2.5 sec. C8070 DF-710 Internal Tray Communication Error. The connection is detected, but communication is not possible with the internal tray. C8140 DF-710 Main Tray Problem. Main tray is not detected in not detected by main tray top limit detection sensor or main tray capacity detection sensor within 20 sec of ascending. Main tray upper limit detection sensor or main tray load detection sensor is not detected as Off within 20 sec of main tray descending. Main tray lower limit detection sensor is not detected as On within 20 sec of main tray descending. Main tray upper limit detection sensor or main tray load detection sensor remain on for 2 sec or more during main tray ascent. C8140 DF-730 Tray Elevation Motor Problem. Tray lower limit sensor or surface view sensor cannot be detected within 10 sec. C8170 DF-710 Side Registration Motor 1 Problem. During initial rotations home position is not detected within 3 sec. Jam 88. C8170 DF-720 Front Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the front side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec. C8170 DF-730 Adjustment Motor Problem. Adjustment motor home position motor is not detected within a specific time during activation. C8180 DF-710 Side Registration Motor 2 Problem. During initial rotations home position is not detected within 3 sec. Jam 88. C8180 DF-720 Rear Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the rear side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec. C8190 DF-720 Trailing Edge Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the trailing edge home position sensor is turned off during initialization, the sensor did not turn on within 3 sec. C8210 DF-710 Stapler Moving Motor 1 Error. During initial rotations home position is not detected within 1.5 sec. C8210 DF-720 Finisher Stapler Problem. Stapler home position sensor does not change state from non-detect to detect within 200ms of forward (CCW) rotation. During initial rotations stapler home position detection does not change state from non-detect to detect within 600ms of reverse (CW) rotation. C8210 DF-730 Stapler Problem. Home position is not detected within a specific time of activation. C8220 DF-710 Stapler Moving Motor 2 Error. During initial rotations home position is not detected within 3.5 sec. C8230 DF-710 Stapler Motor Problem. Jam 82 is indicated. C8300 BF-710 Centerfold Unit Communiation Error. Although the connection is detected, communication is not possible with the centerfold unit. C8310 BF-710 Centerfold Side Registration Motor 1 Problem. During initial rotations home position is not detected within 1000ms. C8320 BF-710 Centerfold Paper Conveying Belt Motor Problem. During initial rotations home position is not detected within 2500ms. C8330 BF-710 Blade Motor Problem. During initial rotations home position is not detected within 1500ms. C8340 BF-710 Centerfold Staple Motor Problem. Jam 89. C8350 BF-710 Centerfold Side Registration Motor 2 Problem. During initial rotations home position is not detected within 1000ms. C8360 BF-710 Centerfold Main Motor Problem. The motor lock signal is detected for more than 1000ms during activation. C8440 DF-730 Sensor Adjusting Problem. The paper entry sensor cannot be adjusted within the specified range. C8460 DF-730 EEPROM Problem. Reading to or writing from EEPROM cannot be performed. C8500 MT-710 Communication Error. The connection is detected, but communication is not possible with the mailbox. C8510 MT-710 Drive Motor Problem. The motor lock signal is detected for more than 500ms during activation. C8800 DF-710 Communication Problem. No communication: there is no reply after (5) tries. Abnormal communication: a parity or checksum error is detected (5) times in succession. C8900 DF-710 Backup Memory Data Problem. Read and write data does not match. C8910 PH-5A Backup Memory Data Problem. Read and write data does not match. C8920 MT-710 Backup Memory Data Problem. Read and write data does not match. C8930 BF-710 Backup Memory Data Problem. Read and write data does not match. C9000 DP-700 Communication Problem. A communication error is detected. C9040 DP-700 Lift Motor Ascent Error. The DP lift upper limit switch is not detected within 10000 pulses. After a one time retry, the DP lift upper limit switch could not be turned On. C9050 DP-700 Lift Motor Descent Error. The DP lift lower limit switch is not detected within 10000 pulses. After a one time retry, the DP lift lower limit switch could not be turned On. C9060 DP-700 EEPROM Error. Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. C9070 DP-700 Communication Error between the DP and SHD. A communication error is detected. C9080 DP-700 Communication Error between the DP and CIS. Reading cannot be performed correctly. CF000 Operation Panel PWB Communication Error/System Error. Unknown error. Communication error between panel and main controller. (If CF620 occurred and is left, CF000 also occurred because of timeout control. CF010 Main PWB Checksum Error/System Error. Communication error between panel and main controller. CF020 Memory Checksum Error/Operation System Error. CF030 Main PWB System Error. CF040 Engine PWB Communication Error. CF041 Scanner PWB Communication Error. CF050 Engine ROM Checksum Error. CF060 Engine RAM Error. CF070 Flash ROM Error. Defective flash ROM (which?). CF080 Flash ROM Error (during download). Defective flash ROM (which?). CF090 Fax System M Communication Error. CF14F Power Source Secondary Side Error/Operation System Error. The operation decomes unstable after recovering the power supply fail (brownout or power drop). Wall voltage is unstable or the main power supply switch was turned OFF/ON within 1 sec. CF256 Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF257 Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF26F Print System Other Errors. Bug of v.2.03B has been fixed by v. 2.04A (Booklet > Booklet Print). CF3xx Undefined. CF423 Fax System M Error. Wrong data or value detected when the following function is used. Or poor contact at fax card due to mis-installation. CF423 Fax System M Error. The IF error detects during system authentication from ACT_Account_Manager. Or poor contact at fax card due to mis-installation. CF433 CF434 CF437 CF43F CF441 CF444 CF445 CF451 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF45F CF453 CF454 CF45F CF460 CF463 CF46F CF470 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF473 CF47F CF484 CF487 CF48F CF490 CF493 CF494 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF5xx Undefined. CF610 System Start Error. CF620 System Error. Error acquiring the event data. Panel detects CF000 as same error. CF620 System Error. Error acquiring the event data. Panel detects CF000 as same error. Unable to Load Files To CF Card. CF7D7 Readout Error of SSL (authentication data). CFAxx HDD Error. CFB2C CFB30 CFB31 Panel Error. NetFont error. Communication error between panel and main controller during initialization or rejection of communication by controller during initialization. Blue Screen of Death. CFB30 Incompatible Level Of Firmware on Main EEPROM. CFB31 Corrupt Firmware on Main EEPROM. CFB32 Panel Error. Timeout request for start up command. Start command hasn’t been received. Possible destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death. CFB33 Panel Error. Detects disconnection with controller. Possible overdrive of control board or destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death. F000 Operation Panel PWB Communication Error. F010 Main PWB Checksum Error. F020 Memory Checksum Error. F030 Main PWB System Error. F040 Engine PWB Communication Error. F041 Scanner PWB Communication Error. F050 Engine ROM Checksum Error. F060 Engine RAM Error. F070 Flash ROM Error. F080 Flash ROM Error (during download). F090 Fax Control PWB Communication Error. F14F Power Source PWB Second Side Error. E00000 or U00000 Fax Communication Error: No response or line busy after the set number of redials. E00100 or U00100 Fax Communication Error: Transmission was interruped by a press of the Stop/Clear key. E00200 or U00200 Fax Communication Error: Reception was interrupted by a press of the Stop/Clear key. E00300 or U00300 Fax Communication Error: Recording paper on the destination unit has run out during reception. E00420 or U00420 Fax Communication Error: A relay request was received from the host center but interrupted because of a mismatch in permit ID or telephone number. E00421 or U00421 Fax Communication Error: Subaddress-based relay reception was interrupted because of a mismatch in the specified subaddress relay box number. E00430 or U00430 Fax Communication Error: Polling request (confidential or reverse polling) was received but interrupted because of a mismatch in the permit number. E00430 or U00430 Fax Communication Error: Subaddress-based bulletin board transmission was interrupted because of a mismatch in the permit ID of the transmitting unit. E00431 or U00431 Fax Communication Error: Confidential polling transmission was interrupted because the specified confidential box number was not registered. E00431 or U00431 Fax Communication Error: A subaddress-based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered. E00432 or U00432 Fax Communication Error: Confidential polling transmission was interrupted because of a mismatch in the confidential box ID number. E00432 or U00432 Fax Communication Error: A subaddress-based bulletin board transmission was interrupted because of a mismatch in the subaddress confidential box number. E00433 or U00433 Fax Communication Error: Confidential polling request was received but data was not present in the confidential box. E00433 or U00433 Fax Communication Error: Subaddress-based bulletin board transmission request was received but data was not present in the subaddress confidential box. E00434 or U00434 Fax Communication Error: Confidential polling request was received but interrupted because the specified confidential box number was intended for encryption. E00435 or U00435 Fax Communication Error: Confidential polling request was received but interrupted because the specified confidential box was being accessed. E00435 or U00435 Fax Communication Error: Subaddress-based bulletin board transmission request was received but interrupted because the specific subaddress confidential box was being accessed. E00440 or U00440 Fax Communication Error: Confidential reception was interrupted because the specified confidential box number was not registered. E00440 or U00440 Fax Communication Error: Subaddress-based confidential reception or subaddress-based relay reception was interrupted because the specific subaddress box was not registered. E00440 or U00440 Fax Communication Error: Subaddress-based confidential reception or subaddress-based relay command reception was interrupted because the specific subaddress box number was being accessed. E00441 or U00441 Fax Communication Error: Confidential reception was interrupted because the specified confidential box number was intended for encryption. E00450 or U00450 Fax Communication Error: The destination transmitter disconnected because the permit IDs did not agree while the destination transitter is in password-check transmission or restricted transmission. E00460 or U00460 Fax Communication Error: Encrypted reception was interrupted because the specified encryption box number was not registered. E00460 or U00460 Fax Communication Error: Ecrypted reception request was received but interrupted because the specified encryption box was being accessed. E00462 or U00462 Fax Communication Error: Ecryption reception was interrupted because the encryption key for the specified encryption box was not registered. E00500 or U00500 Fax Communication Error: Multiple communication was interrupted and the call was not made on destination units after interruption. E00600 or U00600 Fax Communication Error: The document processor cover is open. E00601 or U00601 Fax Communication Error: Document jam or the document length exceeds the maximum. E00602 or U00602 Fax Communication Error: Image scanning section problem E00603 or U00603 Fax Communication Error: No document feed. E00604 or U00604 Fax Communication Error: Document length exceeded the limit of the bitmap memory capacity. E00610 or U00610 Fax Communication Error: Recording section cover open. E00611 or U00611 Fax Communication Error: Recording paper jam. E00613 or U00613 Fax Communication Error: Image writing section problem. E00614 or U00614 Fax Communication Error: Nearly empty of recording paper. E00615 or U00615 Fax Communication Error: Empty of recording paper. E00620 or U00620 Fax Communication Error: Copier fixing unit problem. E00622 or U00622 Fax Communication Error: Copier drive motor problem. E00655 or U00655 Fax Communication Error: CTS was not activated after RTS due to a modem error. E00656 or U00656 Fax Communication Error: Data was not transmitted after CTS was activated due to a modem error. E00670 or U00670 Fax Communication Error: Power was cut off during communication. E00677 or U00677 Fax Communication Error: There was no file to transmit in the memory transmission mode. E00690 or U00690 Fax Communication Error: System error. E00700 or U00700 Fax Communication Error: Communication was interrupted because of a problem in the destination unit. E00800 or U00800 Fax Communication Error: A page transmission error occurred in G3 mode, because of reception of a RTN or PIN signal. E00810 or U00810 Fax Communication Error: A page transmission error re-occurred in G3 mode after retry of transmission in ECM mode. E00900 or U00900 Fax Communication Error: A page reception error occurred in G3 mode. An RTN or PIN signal was transmitted because of a page reception error. E00910 or U00910 Fax Communication Error: A page reception error occurred in G3 mode. A page reception error remained after retry of transmission in ECM mode. E01000 or U01000 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An FTT signal was received for a set number of times after TCF signal transmissions at 2400bps. E01000 or U01000 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An RTN signal was received in response to a Q signal (excluding EOP) after transmission at 2400bps. E01001 or U01001 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. The function of the unit differs from that indicated by a DIS signal. E01010 or U01010 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a DNL (MPS or EOM) signal, and the preset number of command retransfers was exceeded (between units of our make). E01011 or U01011 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a DCS, TCF signal, and the preset number of command retransfers was exceeded. E01012 or U01012 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an NSS1, NSS2 (TCF) signal, and the preset number of command retransfers was exceeded (between units of our make). E01013 or U01013 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an NSS3, TCF signal, and the preset number of command retransfers was exceeded (between units of our make). E01014 or U01014 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an MPS signal, and the preset number of command retransfers was exceeded. E01015 or U01015 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOM signal, and the preset number of command retransfers was exceeded. E01016 or U01016 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An MCF signal was received but no DIS signal was received after transmission of an EOM signal, and T1 timeout was detected. E01017 or U01017 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOP signal, and the preset number of command retransfers was exceeded. E01018 or U01018 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PRI-EOP signal, and the preset number of command retransfers was exceeded. E01019 or U01019 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a CNC signal, and the preset number of command retransfers was exceeded (between units of our make). E01020 or U01020 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a CTC signal, and the preset number of command retransfers was exceeded (ECM). E01021 or U01021 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOR.Q signal, and the preset number of command retransfers was exceeded (ECM). E01022 or U01022 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a RR signal, and the preset number of command retransfers was exceeded (ECM). E01023 or U01023 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PS.NULL signal, and the preset number of command retransfers was exceeded (ECM). E01024 or U01024 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.MPS signal, and the preset number of command retransfers was exceeded (ECM). E01025 or U01025 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.EOM signal, and the preset number of command retransfers was exceeded (ECM). E01026 or U01026 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.EOP signal, and the preset number of command retransfers was exceeded (ECM). E01027 or U01027 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.PRI-EOP signal, and the preset number of command retransfers was exceeded (ECM). E01028 or U01028 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. T5 timeout was detected during ECM Transmission (ECM). E01040 or U01040 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received during standby for DIS signal reception. E01041 or U01041 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DNL (MPS or EOM) signal (between units of our make). E01042 or U01042 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DCS, TCF signal. E01043 or U01043 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an NSS1, NSS2 (TCF) signal (between units of our make). E01044 or U01044 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an NSS3, TCF signal (between units of our make). E01045 or U01045 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an MPS signal. E01046 or U01046 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an EOM signal. E01047 or U01047 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an EOP signal. E01048 or U01048 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PRI-EOP signal. E01049 or U01049 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CNC signal (between units of our make). E01050 or U01050 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CTC signal (ECM). E01051 or U01051 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an EOR.Q signal (ECM). E01052 or U01052 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RR signal (ECM). E01053 or U01053 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.NULL signal (ECM). E01054 or U01054 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.MPS signal (ECM). E01055 or U01055 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.EOM signal (ECM). E01056 or U01056 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.EOP signal (ECM). E01057 or U01057 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.PRI-EOP signal (ECM). E01070 or U01070 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. Polarity reversal was detected during handshake. E01071 or U01071 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. Polarity reversal was detected during message transmission. E01072 or U01072 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A break in loop current was detected during transmission. E01073 or U01073 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During reverse polling in V.34 mode at the receiver unit, a CM signal was not detected when transmitting after reception. E01080 or U01080 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A PIP signal was received after transmission of a PPS.NULL signal. E01091 or U01091 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During transmission in V.34 mode, communication was interrupted because a PPR signal was received over (10) times even after reducing the communication speed to the minimum with the symbol speed maintained at the level of connection. E01092 or U01092 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During transmission in V.34 mode, communication was interrupted because of an impossible combination of the symbol speed and communication speed. E01100 or U01100 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Function of the unit differs from that indicated by a DCS signal. E01101 or U01101 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Function of the unit (excl. communication mode select) differs from that indicated by an NSS signal. E01102 or U01102 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DTC (NSC) signal was received when no transmission data was in the unit. E01110 or U01110 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a DIS signal. E01111 or U01111 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a DTC (NSC) signal. E01112 or U01112 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No training reception after reception of a DCS or NSS signal. E01113 or U01113 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an FTT signal. E01114 or U01114 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a CFR signal. E01115 or U01115 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of an MCF signal. E01116 or U01116 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a PPR signal. E01117 or U01117 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a CTR signal. E01118 or U01118 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of an ERR signal. E01119 or U01119 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No further signals were received after reception of a message. E01120 or U01120 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an MCF signal. E01121 or U01121 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RTP signal. E01122 or U01122 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RTN signal. E01123 or U01123 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PIP signal. E01124 or U01124 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PIN signal. E01125 or U01125 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a CNS signal (between units of our make). E01126 or U01126 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PPR signal (ECM). E01127 or U01127 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an ERR signal (ECM). E01128 or U01128 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RNR signal (ECM). E01129 or U01129 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an SPA signal (short protocol). E01140 or U01140 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DIS signal. E01141 or U01141 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DTC signal. E01142 or U01142 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DCS or NSS signal. E01143 or U01143 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an FTT signal. E01144 or U01144 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CFR signal. E01145 or U01145 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after reception of a message. E01146 or U01146 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an MCF signal (interoffice communication after reception of an MPS, EOM signal or confidential interoffice communication). E01147 or U01147 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RTP signal. E01148 or U01148 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RTN signal. E01149 or U01149 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIPsignal. E01150 or U01150 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIN signal. E01151 or U01151 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPR signal (ECM). E01152 or U01152 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CTR signal (ECM). E01153 or U01153 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an ERR signal (ECM). E01154 or U01154 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an PNP signal (ECM). E01155 or U01155 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an SPA signal (short protocol). E01160 or U01160 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. During message reception, transmission time exceeded the maximum transmission time per line. E01161 or U01161 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Number of error lines exceeded limits during message reception. E01162 or U01162 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A break in loop current was detected during message reception. E01163 or U01163 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Polarity reversal was detected during message reception. E01164 or U01164 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. One page length exceeded the specified length during message reception. E01170 or U01170 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A decoding error occurred during MMR message reception. E01172 or U01172 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. During reverse polling in V.34 mode at the transmitting unit, a JM signal was not detected after transmission of a CM signal when receiving after transmission. E01191 or U01191 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Communication was interrupted because an error occurred during an image data reception sequence in the V.34 mode. E01199 or U01199 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DIS signal with different FIF was received after transmission of a DIS signal. E01400 or U01400 Fax Communication Error: An invalid one-touch key was specified during communication. E01500 or U01500 Fax Communication Error: A communication error occurred when calling in V.8 mode. E01600 or U01600 Fax Communication Error: A communication error occurred when called in V.8 mode. E01700 or U01700 Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary channel equivalent device training), before starting T.30 protocol, during transmission in V.34 mode. For example: INFO0/A/Abar (B/Bbar, for polling transmission)/INFOh was not detected. E01720 or U01720 Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in the period after initiating the control channel, before starting T.30 protocol, during transmission in V.34 mode. For example: PPh/ALT/MPh/E was not detected. E01721 or U01721 Fax Communication Error: A communication error occurred before starting T.30 protocol during transmission in V.34 mode. Operation was interrupted due to the absence of a common communication speed between the units. 1) A DCN signal was received from the destination unit and the line was cut, or 2) a DIS (NSF, CSI) signal was received from the destination unit and in response to the signal, the unit transmitted a DCN signal and the line was cut. E01800 or U01800 Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary channel equivalent device training), before starting T.30 protocol during reception in V.34 mode. For example: INFO0/B/Bbar (A/Abar, for polling reception)/probing tone was not detected. E01810 or U01810 Fax Communication Error: A communication error occurred in phase 3 (primary channel equivalent device training), before starting T.30 protocol during reception in V.34 mode. For example: S/Sbar/PP/TRN was not detected. E01820 or U01820 Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in the period after initiating the control channel, before starting T.30 protocol during reception in V.34 mode. For example: PPh/ALT/MPh/E was not detected. E02000 or U02000 Fax Communication Error: Relay broadcast was refused by a relay station because of a mismatch in permit ID number and permit telephone number when a relay command was used. E02100 or U02100 Fax Communication Error: A relay command failed because the destination unit (relay station) had no relay broadcast capability. E02200 or U02200 Fax Communication Error: A relay command from a command station failed because a telephone number was not registered in the relay station was specified. E02200 or U02200 Fax Communication Error: Relay broadcast was requested to a relay station but failed because a telephone number was not registered in the relay station was specified. E02200 or U02200 Fax Communication Error: Subaddress-based relay broadcast transmission failed because the data registered in the subaddress relay box was deleted. E02303 or U02303 Fax Communication Error: Receiving station information was not normally received in reception of a relay command. Timeout was detected before a correct DNL signal was received. E02304 or U02304 Fax Communication Error: Receiving station information was not normally received in reception of a relay command. A signal other than MPS or EOM signal was received after a DNL signal was received. E02400 or U02400 Fax Communication Error: An interoffice subaddress-based relay transmission was interrupted because of a mismatch in the specified relay box number. E03000 or U03000 Fax Communication Error: No document was present in the destination unit when polling reception started. E03100 or U03100 Fax Communication Error: In reverse polling, although no original was set in the destination unit, transmission was complete. E03200 or U03200 Fax Communication Error: In confidential polling reception, data was not accumulated in the specified box in the destination unit. E03200 or U03200 Fax Communication Error: In interoffice subaddress-based bulletin board reception, data was not stored in the box specified by the destination unit. E03300 or U03300 Fax Communication Error: In polling reception from a unit of our make, operation was interrupted due to a mismatch in permit ID number or telephone number. E03300 or U03300 Fax Communication Error: In interoffice subaddress-based bulletin board reception, operation was interrupted due to a mismatch in permit ID number or telephone number. E03400 or U03400 Fax Communication Error: Polling reception was interupted because of a mismatch in individual numbers. E03500 or U03500 Fax Communication Error: In confidential polling reception, the specified confidential box number was not registered in the destination. E03500 or U03500 Fax Communication Error: In interoffice subaddress-based bulletin board reception, the specified subaddress confidential box number was not registered in the destination unit. E03500 or U03500 Fax Communication Error: The destination was being accessed. E03600 or U03600 Fax Communication Error: Confidential polling reception was interrupted because of a mismatch in specified confidential box numbers. E03600 or U03600 Fax Communication Error: An interoffice subaddress-based bulletin board reception was interrupted because of a mismatch in the specified subaddress confidential box number. E03700 or U03700 Fax Communication Error: Confidential polling reception failed because the destination unit had no confidential polling transmission capability or data was not accumulated in any box in the destination unit. E03700 or U03700 Fax Communication Error: Interoffice subaddress-based bulletin board reception failed because the destination unit had no subaddress-based bulletin board transmission capability, or data was not stored in any subaddress confidental box in the destination unit. E04000 or U04000 Fax Communication Error: The confidential box specified for confidential transmission was not registered in the destination unit. E04000 or U04000 Fax Communication Error: In interoffice subaddress-based transmission mode, the specified subaddress box number was not registered in the destination unit. E04000 or U04000 Fax Communication Error: The destination was being accessed. E04100 or U04100 Fax Communication Error: Confidential transmission failed because the destination unit had no confidential capability. E04100 or U04100 Fax Communication Error: Subaddress-based transmission failed because the destination unit had no subaddress-based reception capability. E04200 or U04200 Fax Communication Error: In encrypted tranmission, the specified encryption box was not registered in the destination unit. E04300 or U04300 Fax Communication Error: Encrypted transmission failed because the destination unit had no encrypted communication capability. E04400 or U04400 Fax Communication Error: Communication was interrupted because of an encryption key error during encrypted transmission. Encryption keys did not agree. E04401 or U04401 Fax Communication Error: Communication was interrupted because of an encryption key error during encrypted trasmission. The encryption key was not registered. E04500 or U04500 Fax Communication Error: Encrypted reception was interrupted because of a mismatch in ecryption keys. E05000 or U05000 Fax Communication Error: In transmission with a specified number, the set number of originals was different from the number of transmitted originals. E05100 or U05100 Fax Communication Error: Password check transmission or restricted transmission was interrupted because the permit ID numbers did not match. E05200 or U05200 Fax Communication Error: Password check reception or restricted reception was interrupted because the permit ID numbers did not match, the rejected fax numbers did match, or the destination receiver did not return its phone number. E05300 or U05300 Fax Communication Error: Password check reception or restricted reception was interrupted because the permitted numbers did not match, the rejected numbers did match, or the machine in question did not acknowledge its phone number. E09000 or U09000 Fax Communication Error: G3 communication was attempted but failed because the destination unit was a G2 machine. E12000 or U12000 Fax Communication Error: Relay broadcast was requested from a command station but memory overflowed during reception. E12000 or U12000 Fax Communication Error: In subaddress-based relay reception memory overflowed. E12100 or U12100 Fax Communication Error: Relay was commanded but memory overflowed in the destination unit (relay station). E14000 or U14000 Fax Communication Error: Memory overflowed during confidential reception. E14000 or U14000 Fax Communication Error: Memory overflowed in subaddress-based confidential reception. E14100 or U14100 Fax Communication Error: Memory overflowed in the destination unit during confidential transmission. E14100 or U14100 Fax Communication Error: Memory overflowed in the destination unit during interoffice subaddress-based transmission. E19000 or U19000 Fax Communication Error: Memory overflowed during memory reception. E19100 or U19100 Fax Communication Error: Memory overflowed in the destination unit during transmission. E19200 or U19200 Fax Communication Error: Memory transmission failed because a decoding error occurred. E19300 or U19300 Fax Communication Error: Transmission failed because an error occurred during JBIG encoding. E19400 or U19400 Fax Communication Error: Reception failed because an error occurred during JBIG encoding. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Domain name is not entered. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Assign disable user/password. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Assign the user who is not allowed to access the folder. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Assign disable shared name. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Host name error. Send SMB Error 1103 Error: Pathname or File Name. Domain name is not entered. Send SMB Error 1103 Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing. Send SMB Error 1103 Error: Pathname or File Name. Assign disable folder path. Send SMB Error 1105 Error: Not Supported Protocol. SMB protocol is set to OFF. Send SMB Error 2101 Error: Can Not Connect. Enter the disable host name/IP address. Send SMB Error 2101 Error: Can Not Connect. Assign the wrong port number. Send SMB Error 2101 Error: Can Not Connect. Network is not connected. Send SMB Error 2103 Error: Response Wait With Timeout. The server is unable to communicate. Send SMB Error 2201 Error: Network Transfer. Error occurs on the network. Send SMB Error 2203 Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send SMB Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. Send FTP Error 1101 Error: Host Name. Enter the disable host name/IP address. Send FTP Error 1102 Error: Username/Password. Domain name is not entered. Send FTP Error 1102 Error: Username/Password. Assign disable user/password. Send FTP Error 1103 Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing. Send FTP Error 1103 Error: Pathname or File Name. Assign disable folder path. Send FTP Error 1105 Error: Not Supported Protocol. FTP protocol is set to OFF. Send FTP Error 2101 Error: Can Not Connect. Enter the disable host name/IP address. Send FTP Error 2101 Error: Can Not Connect. Assign the wrong port number. Send FTP Error 2101 Error: Can Not Connect. Network is not connected. Send FTP Error 2102 Error: Cannot Connect With Timeout. The server is unable to communicate. Send FTP Error 2102 Error: Cannot Connect With Timeout. Send the server which does not support FTP server. Send FTP Error 2103 Error: Response Wait With Timeout. The server is unable to communicate. Send FTP Error 2201 Error: Network Transfer. Error occurs on the network. Send FTP Error 2202 Error: Network Transfer With Timeout. Error occurs on the network. Send FTP Error 2203 Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send FTP Error 3101 Error: Server Response. The server is error status. Send FTP Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. Send email Error 1101 Error: Host Name. SMTP server name is not set. Error SMTP server name. Send email Error 1102 Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered. Send email Error 1104 Error: No Recipient Address. The destination address is not specified. Send email Error 1105 Error: Not Supported Protocol. SMTP protocol is set to OFF. Send email Error 1106 Error: No Sender Info. Sender address is not entered. Send email Error 2101 Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP. Send email Error 2101 Error: Can Not Connect. The specified server is not SMTP server. Send email Error 2101 Error: Can Not Connect. Network is not connected. Send email Error 2102 Error: Cannot Connect With Timeout. The server is unable to communicate. Send email Error 2103 Error: Response Wait With Timeout. The server is unable to communicate. Send email Error 2201 Error: Network Transfer. Error occurs on the network. Send email Error 2202 Error: Network Transfer With Timeout. Error occurs on the network. Send email Error 2203 Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send email Error 2204 Error: Email Size Limit. The size of the email attachment exceeds its limit. Send email Error 3101 Error: Server Response. The server is error status. Send email Error 3101 Error: Server Response. Server setting is not authenticated normally. Send email Error 3201 Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism is found. Send email Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. TWAIN Error 2202 Error: Network Transfer With Timeout. Response is not returned from the server, above the specified time. TWAIN Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. Software Error 5101 Error: Not Yet Connected. Operation handle error. Error for stored status in the operation handle. Software Error 5102 Error: Already Connected. Operation handle error. Error for stored status in the operation handle. Software Error 5103 Error: Not Yet Opened. Error for storage status in the operation handle. Software Error 5104 Error: Already Opened. Error for storage status in the operation handle. Software Error 7101 Error: Memory Allocation. Insufficient memory space. Software Error 7102 Error: Socket Create. Unable to create a communication socket. Software Error 720f Error: Unknown Error. Unable to determine the cause. Send error. Job is cancelled. Press [End]. 1101 Send Email Error: Host Name. SMTP server name is not set. Error SMTP server name. Send error. Job is cancelled. Press [End]. 1101 Send FTP Error: Host Name. Enter the disable host name/IP address. Send error. Job is cancelled. Press [End]. 1102 Send Email Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered. Send error. Job is cancelled. Press [End]. 1102 Send SMB/FTP Error: Username/Password or Shared Name/Folder Name. Domain name is not entered. Send error. Job is cancelled. Press [End]. 1102 Send SMB/FTP Error: Username/Password or Shared Name/Folder Name. Assign disable user/password. Send error. Job is cancelled. Press [End]. 1102 Send SMB Error: Username/Password or Shared Name/Folder Name. Assign disable shared name. Send error. Job is cancelled. Press [End]. 1102 Send SMB Error: Username/Password or Shared Name/Folder Name. Host name error. Send error. Job is cancelled. Press [End]. 1103 Send SMB/FTP Error: Pathname or File Name. Domain name is not entered. Send error. Job is cancelled. Press [End]. 1103 Send SMB/FTP Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing. Send error. Job is cancelled. Press [End]. 1103 Send SMB/FTP Error: Pathname or File Name. Assign disable folder path. Send error. Job is cancelled. Press [End]. 1104 Send Email Error: No Recipient Address. The destination address is not specified. Send error. Job is cancelled. Press [End]. 1105 Send Email Error: Not Supported Protocol. SMTP protocol is set to OFF. Send error. Job is cancelled. Press [End]. 1105 Send SMB Error: Not Supported Protocol. SMB protocol is set to OFF. Send error. Job is cancelled. Press [End]. 1105 Send FTP Error: Not Supported Protocol. FTP protocol is set to OFF. Send error. Job is cancelled. Press [End]. 1106 Send Email Error: No Sender Info. Sender address is not entered. Send error. Job is cancelled. Press [End]. 2101 Send Email Error: Can Not Connect. Network is not connected. Send error. Job is cancelled. Press [End]. 2101 Send Email Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP. Send error. Job is cancelled. Press [End]. 2101 Send Email Error: Can Not Connect. The specified server is not SMTP server. Send error. Job is cancelled. Press [End]. 2101 Send SMB/FTP Error: Can Not Connect. Enter the disable host name/IP address. Send error. Job is cancelled. Press [End]. 2101 Send SMB/FTP Error: Can Not Connect. Assign the wrong port number. Send error. Job is cancelled. Press [End]. 2101 Send SMB/FTP Error: Can Not Connect. Network is not connected. Send error. Job is cancelled. Press [End]. 2102 Send Email/ FTP Error: Cannot Connect With Timeout. The server is unable to communicate. Send error. Job is cancelled. Press [End]. 2102 Send FTP Error: Cannot Connect With Timeout. Send the server which does not support FTP server. Send error. Job is cancelled. Press [End]. 2103 Send Email/ SMB/ FTP Error: Response Wait With Timeout. The server is unable to communicate. Send error. Job is cancelled. Press [End]. 2201 Send Email/ SMB/ FTP Error: Network Transfer. Error occurs on the network. Send error. Job is cancelled. Press [End]. 2202 Send Email/FTP Error: Network Transfer With Timeout. Error occurs on the network. Send error. Job is cancelled. Press [End]. 2202 Send TWAIN Error: Network Transfer With Timeout. Response is not returned from the server, above the specified time. Send error. Job is cancelled. Press [End]. 2203 Send Email/FTP Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send error. Job is cancelled. Press [End]. 2204 Send Email Error: Email Size Limit. The size of the email attachment exceeds its limit. Send error. Job is cancelled. Press [End]. 3101 Send Email/FTP Error: Server Response. The server is error status. Send error. Job is cancelled. Press [End]. 3101 Send Email Error: Server Response. Server setting is not authenticated normally. Send error. Job is cancelled. Press [End]. 3201 Send Email Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism is found. Send error. Job is cancelled. Press [End]. 5101 Send Software Error: Not Yet Connected. Operation handle error. Error for stored status in the operation handle. Send error. Job is cancelled. Press [End]. 5102 Send Software Error: Already Connected. Operation handle error. Error for stored status in the operation handle. Send error. Job is cancelled. Press [End]. 5103 Send SoftwareError: Not Yet Opened. Error for storage status in the operation handle. Send error. Job is cancelled. Press [End]. 5104 Send Software Error: Already Opened. Error for storage status in the operation handle. Send error. Job is cancelled. Press [End]. 7102 Send Software Error: Socket Create. Unable to create a communication socket. Send error. Job is cancelled. Press [End]. 720f Send Software Error: Unknown Error. Unable to determine the cause. Send error. Job is cancelled. Press [End]. 9181 Send Email/ SMB/ FTP/ TWAIN Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. “Acceptable staple count exceeded.” Is the acceptable staple count exceeded? “Add paper in cassette #.” Is the indicated cassette out of paper? “Add paper in MP tray.” Is the paper of the specified size loaded in the multipurpose tray? “Add staples.” Has the document finisher run out of staples? “Add toner.”
“An error has occurred.” An internal error has occurred.Make a note of the error code number displayed on the panel. See above. “Box Limit Exceeded.” Document Box is full, and no further storage is available; Job is cancelled. Repeat Copy Box is full, and no further repeat copy is available. “Cannot connect to Authentication Server.”
“Cannot duplex print on this paper.” Did you select a paper size/type that cannot be duplex printed? “Cannot execute this job.” Job is restricted by Job Accounting. “Cannot offset this paper.” Did you select a paper size that cannot be offset (A3, B4, A5R, B6R, Folio, Ledger, Statement, & 8K)? “Cannot punch this paper type.” Did you select a paper size/type that cannot be punched? “Cannot staple this paper.” Did you select a paper size/type that cannot be stapled? “Check the cover.” Are any covers open? Does the message indicate which cover is open? “Check the document processor.” Is the document processor open? Is the top cover of the document processor open? “Check the finisher.” Is the document finisher set correctly?” “Clean the slit glass.” Dirt has been identified on the slit glass. “Empty the punch waste box.” The punch waste box of the 3,000 sheet finisher is full. “Failed to specify Job Accounting.” Job accounting is not specified in the print driver. “Failed to store job retention data.”
“Fax box limit exceeded.” Fax box is full, and no further storage is available. “Finisher tray is full of paper.” Is the acceptable storage capacity exceeded for the document finisher tray?” “Folding tray is full of paper.” Is the acceptable storage capacity exceeded for the folding tray of the 3,000 sheet document finisher?” “Hard Disk error. Job is cancelled. Press [End] ##” An error has occurred on the hard disk. “Incorrect Login User Name or Password.”
“Job Accounting restriction exceeded.” The print count exceeded the acceptable count restricted by Job Accounting. “Job Separator is full of paper.” Is the maximum capacity of the job separator tray exceeded? “KPDL error.” A PostScript error has occurred. “Mailbox tray is full of paper.”
“Memory card error.” Was the memory card (Compact Flash) removed while being accessed? Was a valid memory card inserted? “Memory card error. Job is cancelled. Press [End]. Code: 01 Memory Card Error: Format error. “Memory card error. Job is cancelled. Press [End]. Code: 04 Memory Card Error: Insufficient memory card space to complete this operation. “Memory is full.” Unable to continue the job, as the memory is used up.” “Memory Is Low” Logic Lockup “Paper Jam. ###” Make a note of the jam location number displayed on the panel. Leave the machine On. “Print overrun.” Warning. Low printer memory. “Removable memory error.” An error has occurred on the USB stick memory or Compact Flash memory. “Removable memory was removed.”
“Replace all originals and press [Continue].”
“Replace the waste toner box.” The waste toner box is full. “Reset all originals in the document processor.” Are there any originals left in the document processor? “Scanner memory is full.” Scanning cannot be performed due to insufficient memory for the scanner. Is the acceptable scanning count exceeded? “Scanner Paused” DMA transmission of compressed, ecompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time. “Set the folding tray.” Is the folding tray correctly installed to the 3,000 sheet capacity document finisher? “Set the folding unit.” Is the folding tray correctly installed to the 3,000 sheet capacity document finisher? “Set the punch waste box.” The waste toner box is not installed correctly. “Set the waste toner box.” The waste toner box is not installed correctly. “Staple error.” The location of the jam will be indicated on the panel. Leave the machine On. “Staple jam.” The location of the jam will be indicated on the panel. Leave the machine On. “The ID is not registered.” The account ID# does not match. “The memory card is not formatted.” Is the removable memory formatted by this machine? “The phone receiver is off the hook.”
“The removable memory is not formatted.” Is the removable memory formatted by this machine? “The source file is not found.” The specified file is not found. “Top tray of the machine is full of paper.” The exit tray at the top of the machine is full. “Tray # is full of paper.” Is the acceptable storage capacity exceeded for any of the output trays A, B, or C of the 3,000 sheet capacity document finisher? “Warning low memory.” Further scanning cannot be performed due to insufficient memory.

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