Error description the software licensing service reported that the product key is invalid

Describes a problem in which you receive an error message when you try to use the Windows Activation wizard to activate a copy of Windows Vista or Windows 7. Resolutions are provided.

Windows 7 Enterprise N Windows 7 Enterprise Windows 7 Ultimate N Windows 7 Ultimate Windows 7 Professional N Windows 7 Professional Windows 7 Home Premium Windows 7 Home Basic Windows 7 Starter N Windows 7 Starter Windows Vista Enterprise 64-bit Edition Windows Vista Ultimate 64-bit Edition Windows Vista Business 64-bit Edition Windows Vista Home Premium 64-bit Edition Windows Vista Home Basic 64-bit Edition Windows Vista Enterprise Windows Vista Ultimate Windows Vista Business Windows Vista Starter Windows Vista Home Premium Windows Vista Home Basic More…Less

Symptoms

When you try to activate a copy of Windows Vista or Windows 7 by using the Windows Activation wizard, you receive an error message that resembles the following:

An error has occurred

Code:

0xC004F050

Description:

The Software Licensing Service reported that the product key is invalid

Cause

This problem occurs if the license validity interval has expired, or if the license is not signed correctly.

Resolution

To resolve this problem, use one of the following methods:

Method 1: Re-insert the product key by using the «Change product key» tool

To re-insert the product key, follow these steps:

  1. Click Start Start button , click Computer, and then click System properties on the toolbar.

  2. In the Windows activation section, click Change product key.

    User Account Control permission If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

  3. In the Product key box, type the product key, and then click Next.

  4. Follow the steps in the Windows Activation Wizard to complete the activation process.

If these steps do not resolve this issue, continue to Method 2.

Method 2: Activate Windows by using the automated telephone system

To activate Windows by telephone, you must use an automated telephone system.

To activate Windows by using the automated telephone system, follow these steps:

  1. Click Start Start button , and then click Computer.

  2. Click System properties on the toolbar, and then click Click here to activate Windows now in the Windows activation section.

    User Account Control permission If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

  3. Click Show me other ways to Activate.

  4. Click Use the automated phone system, and then follow the instructions.

If these steps do not resolve this issue, continue to Method 3.

Method 3: Troubleshoot Volume Activation issues

For more information about how to troubleshoot Volume Activation issues, click the following article number to view the article in the Microsoft Knowledge Base:

938450 How to troubleshoot Volume Activation error codes on Windows Vista-based computers

More Information

To verify the Windows activation status, follow these steps:

  1. Click Start Start button , and then click Computer.

  2. Click System properties on the toolbar, and then view the activation status in the Windows activation section.

To view frequently asked questions about Windows activation, visit the following Microsoft Web site:

http://windowshelp.microsoft.com/Windows/en-US/Help/62088be6-3538-46a6-99fb-05e74aeb48b51033.mspx

Need more help?

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  • Question

  • --------------------------- Windows Script Host --------------------------- Error: 0xC004E016 On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004E016' to display the error text. --------------------------- OK ---------------------------

    This is the error i am getting. I have a genuine windows 8 key, for my windows 8 that i updated without ANY issues to 8.1. After update to windows 10 i cant activate it. Fresh install doesnt work either. Same bloody error.

    Dear Microsoft I would like to thank you kindly for the «free ****» update I am so getting here^. This is just another time when paying customer gets more issues than a pirate.

Answers

  • Ok so I woke up today and both my machines were activated.

    If your machine is showing the «0xC004E016» error, wait 48 hours and see if the machine activates, the only way I could resolve the issue was to revert back to Windows 8.1, make sure the machine was activated then upgrade again. Windows 10
    was then activated.

    Some people are suggesting elsewhere to try slui.exe to remove the product key and reset activation, I tried, and its not possible to install the Windows 7/8 product key back. DO NOT! Otherwise you will have to revert and re-upgrade.

    Just be patient and it will activate, if not revert and re-upgrade.

    Once you have an activated Windows 10 machine, in theory you could extract the Windows 10 key, and not have to worry about upgrading windows ever again.

    • Edited by

      Friday, July 31, 2015 9:24 AM

    • Proposed as answer by
      Simon_WuMicrosoft contingent staff
      Monday, August 3, 2015 12:47 PM
    • Marked as answer by
      Kate LiMicrosoft employee
      Monday, August 10, 2015 10:01 AM

If you try to activate Windows 10 on a KMS host running on Windows 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2 KMS hosts, you might receive an error message (Error: 0xC004F050). In this post, I show you how to solve the problem.

Contents

  1. The prerequisites
  2. The fix
  3. Other errors
  • Author
  • Recent Posts

Tim Buntrock is one of three enterprise administrators for the Active Directory service of a «global player» in the contact center business. He is a certified engineer for MCTS, MCITP, MCSA and MCPS.

If you are trying to install your KMS key on a server with one of the above operating systems, you might run into the following error:

Error- 0xC004F050 The Software Licensing Service reported that the product key is invalid

Error: 0xC004F050 The Software Licensing Service reported that the product key is invalid

The prerequisites

My guide assumes that your environment meets the following requirements:

  • TCP port 1688 is open on the computer running the KMS host.
  • At least 25 clients or 5 servers have contacted the KMS.
  • An SRV record for your KMS exists on your DNS server.
  • You have domain admin rights.

To activate Windows 10 on a KMS host running a previous Windows version, you can now follow the procedure below.

The fix

  1. Install update KB3058168.
    This update enables the KMS for Windows 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2 to activate Windows 10 clients.
  2. Get the right Windows 10 KMS key.
    1. Sign in to the Volume Licensing Service Center.
    2. On the top menu, click ­License – Relationship Summary.
    3. Click the Licensing ID for your active agreement.
    4. Select Product Keys and go to Agreement Details.
    5. For Windows Server 2012/R2, you have to use the Windows Srv 2012R2 DataCtr/Std KMS for Windows 10 key. For Windows 8/8.1, use the Windows 10 KMS key.
  3. Install the KMS key on your KMS host.
    1. Open a command prompt and type the following command to install the key:
      slmgr.vbs /ipk <KmsSetupKey>
    2. Verify the key installation:
      slmgr.vbs /dlv
    3. Uninstall old keys:
      slmgr.vbs  /upk
    4. Activate Windows:
      slmgr.vbs /ato

See this article to get more information about slmgr.vbs.

Other errors

Error 0xc004f038, KMS count is below 25 for Windows client computers or less than five for Windows Server machines

Solution:

Not enough KMS clients exist for the KMS host. You can check if the client uses a non-VL key by typing the command slmgr.vbs /dlv. If no client reported to the KMS host, check if port TCP 1688 is open.

You can also check whether another KMS host exists on the network. To get a list, type the following command:

nslookup -type=all _vlmcs._tcp

Error 0xc004e003, The Software Licensing Service reports that the license evaluation failed

Solution:

Rename the tokens.dat file on the KMS host and create a new one with this command:

slmgr /rilc

Error: 0xC004F015 On a computer running Microsoft Windows non-core edition, run ‘slui.exe 0x2a 0xC004F015’ to display the error text

Solution:

You used a Windows 10 KMS key on a server OS. Use the Windows Srv 2012R2 DataCtr/Std KMS for Windows 10 key.

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05811692

Version: 2

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 24-Oct-2017

Last updated : 24-Oct-2017

DESCRIPTION

The following error is reported when attempting to activate Windows 10 IoT RS1:

Windows Licensing Error: 0xC004F050 The Software Licensing Service reported that the product key is invalid

This occurs if the system was originally imaged with Windows 10 TH1.

SCOPE

Information in this document applies to the following:

Systems:

  • HP MP9 G2 Retail System
  • HP RP2 Retail System Model 2000
  • HP RP2 Retail System Model 2020
  • HP RP2 Retail System Model 2030
  • HP RP9 G1 Retail System Model 9015
  • HP RP9 G1 Retail System Model 9018

Operating Systems:

Microsoft Windows 10 IoT (64-bit)

RESOLUTION

Apply the Microsoft update detailed in KB4042895:

Hardware platforms affected :

HP MP9 G2 Retail System, HP RP2 Retail System Model 2000, HP RP2 Retail System Model 2020, HP RP2 Retail System Model 2030, HP RP9 G1 Retail System Model 9015, HP RP9 G1 Retail System Model 9018

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05811692

© Copyright 2023 HP Development Company, L.P.

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided «as is» without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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United States

В данном справочнике приведены наиболее часто встречающиеся ошибки возникающие во время активации Windows Vista, 7, 2008 server. Далее таблица ошибок в алфавитном порядке: Код — Название — Описание. В справочнике практически не затронуты ошибки активации с помощью телефона.

0xC004C003 The activation server determined the specified product key is blocked Сервер активации определил, что указанный ключ заблокирован, блокировка обычно случается за слишком частое использование ключа, в данном случае лучше обратится к поставщику ПО
0xC004B100 The activation server determined that the computer could not be activated Сервер активации определил, что компьютер не может быть активирован
0xC004C008 The activation server determined that the specified product key could not be used Сервер активации определил, что указанный ключ не может быть использован
0xC004C020 The activation server reported that the Multiple Activation Key has exceeded its limit Сервер активации сообщает о том, что для ключа Multiple Activation Key превышено количество возможных активаций, уточните сколько копьютеров было активировано ранее этим ключем.
0xC004C021 The activation server reported that the Multiple Activation Key extension limit has been exceeded Сервер активации сообщает о том, что расширение ключа Multiple Activation Key также превышено по числу активаций, см. предыдущее описание
0xC004F009 The software Licensing Service reported that the grace period expired Сервер лицензий сообщает о том, что бесплатный период использования окончен
0xC004F00F The Software Licensing Service reported that the hardware ID binding is beyond level of tolerance Служба лицензирования программного обеспечения сообщила, что обязательный идентификатор оборудования выходит за уровень толерантности
0xC004F014 The Software Licensing Service reported that the product key is not available Недопустимый ключ продукта
0xC004F02C The software Licensing Service reported that the format for the offline activation data is incorrect Формат ключа для офлайн активации неверен.
0xC004F035 The software Licensing Service reported that the computer could not be activated with a Volume license product key Необходимо обновление операционной системы, активация не возможна.
0xC004F041 The software Licensing Service determined that the Key Management Server (KMS) is not activated Необходимо сначала активировать KMS сервер
0xC004F042 The software Licensing Service determined that the specified Key Management Service (KMS) cannot be used Указанный сервер KMS не может быть использован
0xC004F050 The Software Licensing Service reported that the product key is invalid Используется неверный ключ активации продукта
0xC004F051 The software Licensing Service reported that the product key is blocked См. 0xC004C003

0xC004F064

0xC004F065

The software Licensing Service reported that the non-Genuine grace period expired Льготный периуд использования окончен
0xC004F066 The Software Licensing Service reported that the product SKU is not found Ключ продукта не найден, обратитесь к поставщику продукта или в тех. поддержку
0xC004F068 The software Licensing Service determined that it is running in a virtual machine… Сервер активации запущен на виртуальной машине, что не допустимо.

0xC004F069

0xC004F06C

The Software Licensing Service reported that the computer could not be activated. The Key Management Service (KMS) determined that the request timestamp is invalid Проверьте системную дату и время на компьютере
0×80070005 Access denied the requested action requires elevated privileges Для активации требуются административные права, запустите ее под Администратором

0x8007232A

0x8007232B

0x8007251D

0×80092328

DNS server failure

DNS name does not exist

DNS error

Ошибка DNS, проверьте правильно ли разрешаются имена DNS на компьютере
0x800706BA The RPC server is unavailable Проблемы со службой RPC

Союз ИТ |  Ремонт компьютерова |  Лицензирование

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