Error with read element failed hddscan

В порядке ли HDD?

Здравствуйте!

У меня ПК с Windows 7, в качестве одного из накопителей используется 1Тб винчестер Seagate (ST31000528AS). Он весь отведен под логический диск D.

Некоторое время назад при загрузке системы после [u]штатного[/u] ее отключения почему-то началась проверка диска D утилитой scandisk. В процессе проверки высветилось несколько сообщений (вначале сообщения «Deleting index entry…» на стадии проверки индексов, а на следующий день — «Deleting corrupt attribute record (128, «») from file record segment…», «File record segment… is unreadable», «Deleting orphan file record segment…», «Deleting index entry…»).

В журнале событий Windows появилось несколько записей вида «Неверный блок на устройстве DeviceHarddisk1DR1». Источник события — «Disk».

В первый раз я просто удивился, но когда проблема возникла повторно, это меня насторожило. Я скачал утилиту для просмотра SMART, вот результаты:


Я очистил том, удалил раздел (чтобы избавиться от папки «System volume information» и лишних обращений к диску) и запустил сканирование с помощью HDDScan 3.3.

Быстрое сканирование SMART (SMART offline tests -> Short test) не выполнилось, выдав ошибку «self-test execution status: error with read element failed».

После этого я запустил тест поверхности с перезаписью (Surface test -> Erase test). Он выполнился успешно.

График прохождения теста:


(небольшая впадина в конце, я подозреваю, связана скорее с ОС, чем с диском: в это самое время я копировал данные из одной папки в другую на втором HDD)

Сводные данные по секторам:


SMART после теста:


Журнал с номерами «медленных» блоков я залил [url=https://cloud.mail.ru/public/AASV/Qte2NY8Ca]сюда[/url].

Теперь, собственно, вопросы.

1. Какие выводы можно сделать из имеющихся данных: диск все-таки накрывается или можно считать, что это был разовый сбой?

2. Есть ли смысл проводить дополнительные тесты? Если да, то какие?

3. Почему SMART после сканирования не показывает ошибок 197 и 198? Я читал о том, что диски умеют делать ремаппинг сбойных секторов, но тут число в поле «Reallocation Sector Count» не менялось, так что это вряд ли был ремап. Как же все «починилось»?

Источник

  • #1

Okay so to start I am pretty new to all this. I was a Mac user (please don’t hate me) for several years, but I have now switched to Windows and recently had help from a friend making a custom built pc with Windows 7 ultimate. The build initially had a Seagate 1TB hard drive, but after a week it started to fail on me. It would lag and programs would open at a snail’s pace. I returned that hard drive and went with Western Digital. It’s been working so much better now, but occasionally the computer will freeze (no lag whatsoever, just freezing), but not often enough that I felt too worried. Just to feel safe though I ran a SMART test using Disk Checkup, but it came up with the error «the last self-test routine completed with a failure of the read element». It comes up in both the quick and extended test, but the quick test only makes it 90% and the extended does not make it past 10%. Also below the test it says «Warning: It has been observed that some drives that claim to support the Disk Self Test standard don’t in fact fully support the specification. Some drives report the progress/status incorrectly. Your mileage may vary». So I’m not sure if there truly is anything wrong with my hard drive.

As I said before I am pretty new to this so any help or advice anyone can provide is greatly appreciated. Also for more info on my drive I exported the disk info from disk checkup and copy pasted it below.

*** DiskCheckup V3.1 Build: 1005 Report ***

SysInfo DLL Version: SysInfo v1.0 Build: 1028
Time of export: 12:40:06 04-May-2013

Device information:
Device ID: 0
Interface: SATA
Device Capacity: 953867 MB
Serial Number: WD-WMC1S1862227
Model Number: WDC WD10EZEX-75ZF5A0
Firmware Revision: 80.00A80
Partitions:
C: 953766 MB

ATA information:

Disk geometry:
Cylinders: 121601
Tracks/Cylinder: 255
Sectors/Track: 63
Bytes/Sector: 512
Total disk sectors: 1953525168
Logical sector size: 512
Physical sector size: 4096
Media rotation rate: N/A
Buffer size: 0 KB
ECC size: 0 Bytes

Standards compliance:
ATA8-ACS Supported: Yes
ATA/ATAPI-7 Supported: Yes
ATA/ATAPI-6 Supported: Yes
ATA/ATAPI-5 Supported: Yes
ATA/ATAPI-4 Supported: Yes
Serial/Parallel: Serial
SATA 3.0 Compilance: Yes
SATA 2.6 Compilance: Yes
SATA 2.5 Compilance: Yes
SATA II: Ext Compilance: Yes
SATA 1.0a Compilance: Yes
ATA8-AST Compilance: No
World Wide ID: 50014EE0AE28B8C5

Feature support:
SMART supported: Yes
SMART enabled: Yes
SMART self-test supported: Yes
SMART error log supported: Yes
LBA supported: Yes
IORDY supported: Yes
CFast supported: No
DMA supported: Yes
Maximum Multiword DMA mode supported: 2
Multiword DMA selected: None
Maximum UltraDMA mode supported: 6
UltraDMA selected: 6
Maximum PIO mode supported: 4
SATA Compliance: Yes
NCQ priority information supported: Yes
Unload while NCQ commands are outstanding supported: No
Phy Event Counters supported: Yes
Receipt of power management requests supported: Yes
NCQ feature set supported: Yes
SATA Gen2 Signaling Speed (3.0Gb/s) supported: Yes
SATA Gen1 Signaling Speed (1.5Gb/s) supported: Yes
Software Settings Preservation: Supported, Enabled
In-order data delivery: Not supported
Initiating power management: Supported, Disabled
DMA Setup auto-activation: Supported, Disabled
Non-zero buffer offsets: Not supported
Trusted Computing supported: No
Host Protected Area (HPA) supported: Yes
Read look-ahead supported: Yes
Read look-ahead enabled: Yes
Write cache supported: Yes
Write cache enabled: Yes
Power management supported: Yes
Security mode supported: Yes
Security mode enabled: No
Device Configuration Overlay (DCO) supported: Yes
48bit Addressing supported: Yes
Auto Acoustic Managment (AAM) supported: No
Power-up in Standby (PUIS) supported: Yes
Power-up in Standby (PUIS) enabled: No
Advanced Power Management (APM) supported: No
CompactFlash Association (CFA) supported: No
General Purpose Logging (GPL) supported: Yes
Streaming supported: No
Media card pass through supported: No
Extended power conditions supported: No
Extended status reporting supported: No
Write-read-verify supported: No
Free-fall control supported: No
TRIM command supported: No
SCT command transport supported: Yes
NV Cache enabled: No
NV Cache Power Management supported: No

SMART ATTRIBUTES:
ID Description Status Value Worst Threshold Raw Value TEC
———————————————————————————————————————————————
1 Raw Read Error Rate OK 200 200 51 864 N.A.
3 Spin Up Time OK 176 174 21 2175 N.A.
4 Start/Stop Count OK 100 100 0 35 N.A.
5 Reallocated Sector Count OK 200 200 140 0 N.A.
7 Seek Error Rate OK 200 200 0 0 N.A.
9 Power On Time OK 100 100 0 216 N.A.
10 Spin Retry Count OK 100 253 0 0 N.A.
11 Calibration Retry Count OK 100 253 0 0 N.A.
12 Power Cycle Count OK 100 100 0 34 N.A.
192 Power off Retract Count OK 200 200 0 2 N.A.
193 Load Cycle Count OK 200 200 0 32 N.A.
194 Temperature OK 112 103 0 31 C N.A.
196 Reallocation Event Count OK 200 200 0 0 N.A.
197 Current Pending Sector Count OK 200 200 0 0 N.A.
198 Uncorrectable Sector Count OK 100 253 0 0 N.A.
199 UltraDMA CRC Error Count OK 200 200 0 0 N.A.
200 Write Error Count OK 200 200 0 0 N.A.
240 Head flying hours OK 100 100 0 209 N.A.
241 Total LBAs Written OK 200 200 0 1065310152 N.A.
242 Total LBAs Read OK 200 200 0 924155839 N.A.

SMART HISTORY:
Attribute ID: 1 Attribute Name: Raw Read Error Rate
Date Value Worst
———————————————————————————————————————————————
Tue Apr 16 18:49:13 201 200 200
Tue Apr 16 18:56:27 201 200 200
Tue Apr 16 18:56:31 201 200 200
Tue Apr 16 18:56:34 201 200 200
Tue Apr 16 19:11:28 201 200 200
Tue Apr 16 21:26:19 201 200 200
Tue Apr 16 21:26:23 201 200 200
Wed Apr 17 11:13:10 201 200 200
Wed Apr 17 11:28:10 201 200 200
Wed Apr 17 11:33:29 201 200 200
Sat May 04 11:33:02 201 200 200
Sat May 04 11:33:37 201 200 200
Sat May 04 11:38:09 201 200 200
Sat May 04 11:51:08 201 200 200
Sat May 04 11:53:09 201 200 200
Sat May 04 12:06:08 201 200 200
Sat May 04 12:08:09 201 200 200
Sat May 04 12:19:02 201 200 200
Sat May 04 12:21:08 201 200 200
Sat May 04 12:23:09 201 200 200
Sat May 04 12:36:08 201 200 200
Sat May 04 12:38:09 201 200 200

das_stig



Jul 24, 2009



8,213



5



41,965

1,342


  • #2

I owuld download and run WD own diagnostics and then use that RMA the drive.

  • #3

I owuld download and run WD own diagnostics and then use that RMA the drive.

I downloaded the Western Digital diagnostic program DLGDIAG and ran a quick test. This is what it came back with.

Quick Test on drive1 did not complete!
Status code = 07 (Failed read test element), Failure Checkpoint = 109
(Unknown Test)
SMART self-test did not complete on drive 1!

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1

3

Приветы)
Думаю, тут много экспертов по железу, которые могут подсказать что к чему.
Вкраце:
Проблемы начались с виндой — порой не загружалась, запускалось средство восстановления, которое «устраняло проблемы с диском», некоторые файлы не читались. Дошло до того, что средство восстановления не смогло исправить ошибки и Викторией записал диск нулями (ждал трое суток :D ). Вроде, все работает, но, полагаю, что недолго. Поставил винду и сверху Линукс. Винда грузится шустро, а вот Линукс достаточно медленно, при диск громко «шуршит».

Собственно, вот лог. Какие тут проблемы?
P.S. Про охлаждение знаю — буду чинить)

Model Family:     Seagate Samsung SpinPoint M8 (AF)
Device Model:     ST1000LM024 HN-M101MBB
Serial Number:    S2SMJ9AD518921
LU WWN Device Id: 5 0004cf 20a4c74dd
Firmware Version: 2AR20002
User Capacity:    1 000 204 886 016 bytes [1,00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 6
SATA Version is:  SATA 3.0, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Aug 18 06:32:06 2016 MSK
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 121)	The previous self-test completed having
					the read element of the test failed.
Total time to complete Offline 
data collection: 		(12660) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 211) minutes.
SCT capabilities: 	       (0x003f)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   100   051    Pre-fail  Always       -       40115
  2 Throughput_Performance  0x0026   252   252   000    Old_age   Always       -       0
  3 Spin_Up_Time            0x0023   090   089   025    Pre-fail  Always       -       3056
  4 Start_Stop_Count        0x0032   098   098   000    Old_age   Always       -       2589
  5 Reallocated_Sector_Ct   0x0033   252   252   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   252   252   051    Old_age   Always       -       0
  8 Seek_Time_Performance   0x0024   252   252   015    Old_age   Offline      -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       13301
 10 Spin_Retry_Count        0x0032   252   252   051    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       101
 12 Power_Cycle_Count       0x0032   098   098   000    Old_age   Always       -       2570
191 G-Sense_Error_Rate      0x0022   100   100   000    Old_age   Always       -       344
192 Power-Off_Retract_Count 0x0022   252   252   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0002   059   046   000    Old_age   Always       -       41 (Min/Max 9/54)
195 Hardware_ECC_Recovered  0x003a   100   100   000    Old_age   Always       -       0
196 Reallocated_Event_Count 0x0032   252   252   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   100   099   000    Old_age   Always       -       1
198 Offline_Uncorrectable   0x0030   252   252   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0036   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x002a   100   100   000    Old_age   Always       -       2333
223 Load_Retry_Count        0x0032   100   100   000    Old_age   Always       -       101
225 Load_Cycle_Count        0x0032   087   087   000    Old_age   Always       -       141179

SMART Error Log Version: 1
ATA Error Count: 1
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 occurred at disk power-on lifetime: 4003 hours (166 days + 19 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 00 00 00 40  Error: 

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  00 9f 18 9f 18 f0 18 9f      10:54:18.685  NOP [Reserved subcommand] [OBS-ACS-2]
  00 00 00 00 00 00 00 00      00:00:04.086  NOP [Abort queued commands]
  61 00 00 a0 30 12 40 00      00:00:04.087  WRITE FPDMA QUEUED
  61 00 00 a0 2f 12 40 00      00:00:04.087  WRITE FPDMA QUEUED
  61 00 00 a0 2e 12 40 00      00:00:04.087  WRITE FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       90%     13299         1598437016
# 2  Short offline       Completed: read failure       90%     12972         20233448
# 3  Vendor (0x50)       Completed without error       00%      9415         -
# 4  Short offline       Completed: read failure       90%      9415         240811272
# 5  Vendor (0x50)       Completed without error       00%      7688         -
# 6  Short offline       Completed: read failure       90%      7688         177510760
# 7  Vendor (0x50)       Completed without error       00%      3344         -
# 8  Short offline       Completed without error       00%      3344         -
# 9  Vendor (0x50)       Completed without error       00%      2937         -
#10  Short offline       Completed without error       00%      2937         -
#11  Vendor (0x50)       Completed without error       00%      1907         -
#12  Short offline       Completed without error       00%      1907         -
#13  Vendor (0x50)       Completed without error       00%       602         -
#14  Short offline       Completed without error       00%       602         -
#15  Vendor (0x50)       Completed without error       00%       533         -
#16  Short offline       Completed without error       00%       533         -

SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Completed_read_failure [90% left] (0-65535)
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
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