Extended error text error in device matching

Error in device matching intel This is my PC spec. OS version : 1709 OS Build : 16299.248 I’ve used RST but at some point the RST service stopped working. I can’t re-install it. When I try to install RST on my PC, an error pops up. «This platform is not supported» This is […]

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  1. Error in device matching intel
  2. Error in device matching intel
  3. Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit
  4. Error in device matching intel
  5. 3 способа обойти ошибку, совместимую с d3d11 GPU
  6. Что такое графический процессор D3D11?
  7. Как проверить свой GPU?
  8. Как вы обновляете свой GPU?
  9. Что я могу сделать, если он говорит, что требуется совместимый графический процессор d3d11?
  10. Windows 11
  11. Windows 10
  12. Windows 7
  13. Как исправить несовместимую с Fortnite видеокарту
  14. Графический процессор Fortnite, совместимый с D3D11
  15. Minimum Requirements Error Message when Installing Intel® Graphics Drivers

Error in device matching intel

This is my PC spec.

OS version : 1709

OS Build : 16299.248

I’ve used RST but at some point the RST service stopped working.

I can’t re-install it.

When I try to install RST on my PC, an error pops up.

«This platform is not supported»

This is a part of log file.

Can you guess what should be done?

2018:03:08 22:13:50:932: Scanning x86iaAHCIC.inf (Name: AHCI32, Version: 15.9.0.1015)

2018:03:08 22:13:50:932: No section match

2018:03:08 22:13:50:933: MUP OS bits: 0x49200

2018:03:08 22:13:50:938: Scanning x86iaStorAC.inf (Name: RAID32, Version: 15.9.0.1015)

2018:03:08 22:13:50:939: No section match

2018:03:08 22:13:50:940: MUP OS bits: 0x49200

2018:03:08 22:13:50:940: E Win32 exception occurred!!

2018:03:08 22:13:50:941: Error code: 0x4E24 (20004)

2018:03:08 22:13:50:942: Error text: »

2018:03:08 22:13:50:942: Extended error text: ‘Error in device matching’

2018:03:08 22:13:50:943: Debug info: ‘Setup.cpp (909)’

2018:03:08 22:13:50:944: Node is not valid. Failed to resolved error string from config file error: 20004

2018:03:08 22:13:50:945: propertyId: 8095, serror: 이 플랫폼은 지원되지 않습니다. errorCode: 20004

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Thank you for contacting us regarding the Intel® Rapid Storage Technology (Intel® RST) issue that you have been experiencing in your system, it will be more than a pleasure to assist you with your inquiries.

In order to help you better I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

To attach a file, you must click •Use Advanced Editor» on the upper right hand corner of the response box, then the «attach» option will appear on the bottom right hand corner of the response box.

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Error in device matching intel

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  • Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit

Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit

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In preparation to move a RAID 1 to a larger drive, I was trying to install the latest driver of Rapid Storage Technology

and received Error in device matching. I had checked prior to the install that I had qualified components which for the

HPxw8400 were listed as an Intel 5000X Chipset and a 6321ESB I/O Controller Hub.The PC only has a matched set

of 80GB SATA II drives which is why I need to replace them for more storage.Perhaps I’m making too far a jump on versions

as the unit currently has the older Intel Matrix Storage Manager option rom V5.6.2.10.02. If anyone has an idea or solution it

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Error in device matching intel

‎10-09-2021 11:55 PM

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I have Intel(R) UHD Graphics 620 [Version 24.20.100.6194] Dated: 20-06-2018 & an NVIDIA GeForce 940MX [Version 30.0.14.7212] Dated: 13-09-2021 installed on my Windows 10- 64 Bit OS .

I have received an Intel® Graphics – Windows® 10 & Windows 11* DCH Drivers [Version 30.0.100.9864] Dated: 8th September 2021 . But the issue is, that while beginning to install, it shows an error which is as follows:

Something went wrong.

Your system has a driver that is locked to manufacturer specifications. Please try downloading the latest driver from the manufacturer’s website to update.

Please provide a solution to this ASAP.

Here is the error log generated with it.

2021/10/10 11:00:51.777|INFO|Logging started on 2021/10/10 11:00:51.730 ||
2021/10/10 11:00:51.815|INFO|Installer version: 1.0.496.0 ||
2021/10/10 11:00:51.815|INFO|The application has been launched with the parameters: NULL ||
2021/10/10 11:00:51.815|INFO|Language of the user interface: [en-US]. ||
2021/10/10 11:00:51.815|INFO|Operating system specification: Microsoft Windows NT 10.0.19043.0 ||
2021/10/10 11:00:51.890|INFO|CPU base clock: 1800Mhz. ||
2021/10/10 11:00:51.890|INFO|Test Signing: OFF. ||
2021/10/10 11:00:51.890|INFO|Windows Media Player status: Installed ||
2021/10/10 11:00:52.123|INFO|Benchmark test result: 187.7794 milliseconds (0.1877794 sec). ||
2021/10/10 11:00:55.775|INFO|No Unknown PCI devices were found. ||
2021/10/10 11:00:55.784|INFO|

List of Graphics and Other Devices in Device Manager:<
<
Device detected: NVIDIA GeForce 940MX
Version: 30.0.14.7212
Device Instance Path: PCIVEN_10DE&DEV_134D&SUBSYS_83F9103C&REV_A24&CF5284D&0&00E0
Device manufacturer: NVIDIA
>
<
Device detected: Intel(R) UHD Graphics 620
Version: 24.20.100.6194
Device Instance Path: PCIVEN_8086&DEV_5917&SUBSYS_83F9103C&REV_073&11583659&0&10
Device manufacturer: Intel Corporation
>> ||
2021/10/10 11:00:56.630|INFO|

Источник

3 способа обойти ошибку, совместимую с d3d11 GPU

Если вы геймер, почти наверняка вы столкнулись с d3d11-совместимым графическим процессором, необходимым для запуска ошибки движка. Это распространенная проблема в мире компьютерных игр, которая отнимает время, которое вы могли бы потратить на игры.

Наиболее распространенным источником ошибок D3D11 является неисправный файл d3d11 в программном обеспечении DirectX, но ошибки также могут указывать на проблему с реестром или вирусом.

Если вы столкнулись с этой ошибкой, прочитайте до конца, чтобы узнать, как ее обойти.

Что такое графический процессор D3D11?

Графический процессор широко используется в обработке графики и видео из-за его возможностей параллельной обработки.

Хотя термины GPU и видеокарты используются одинаково, между ними есть разница. Видеокарта — это дополнительная плата, на которой размещается графический процессор, как и на материнской плате. Вы также найдете множество необходимых компонентов для питания и установки графического процессора на этой плате.

Карта Direct3D действует как библиотека для доступа к карте для обработки графики и аппаратного ускорения.

В последнее время широко используется D3D11. Этот новый вариант библиотеки включает обновленные функции и может повысить визуальную ясность.

Как проверить свой GPU?

  • Нажмите на Windows + S .
  • В строке поиска введите Диспетчер устройств.
  • Откройте панель управления.
  • Щелкните раскрывающийся список «Видеоадаптеры», чтобы просмотреть графический процессор в новом окне.
  • Дважды щелкните результат, чтобы просмотреть дополнительные сведения.

После проверки того, активирован ли он, рекомендуется обновить драйверы графического процессора. В следующем разделе вы узнаете, как это сделать в Windows 11. Читайте дальше.

Как вы обновляете свой GPU?

  • Нажмите Windows + S .
  • В строке поиска введите Диспетчер устройств.
  • Откройте панель управления.
  • В новом окне щелкните раскрывающийся список «Видеоадаптеры», чтобы просмотреть имя графического процессора.
  • Щелкните правой кнопкой мыши графический процессор.
  • Нажмите «Обновить драйвер».
  • В новом окне выберите Автоматический поиск драйверов.

Чтобы сэкономить время и избежать устаревших драйверов в будущем, вы можете использовать DriverFix. Он использует обширную базу данных драйверов для проверки ваших драйверов и установки новых версий, как только они станут доступны.

Что я могу сделать, если он говорит, что требуется совместимый графический процессор d3d11?

Windows 11

  • Перейдите на страницу загрузки DirectX End-User Runtime.
  • Нажмите «Загрузить» и дождитесь установки программы.
  • После загрузки щелкните правой кнопкой мыши файл. исполняемый файл.
  • Выберите запуск от имени администратора.
  • Попробуйте перезапустить игру после перезагрузки ПК.

В качестве альтернативы может потребоваться полная замена графического процессора. Если он старше пяти лет, возможно, его пора менять, так как игровой движок использует другие графические компоненты.

Windows 10

  • Выберите настройки в меню «Пуск».
  • Центр обновления и безопасности Windows появится в виде пункта меню в следующем окне. Здесь вы можете искать новые обновления.
  • Любой графический процессор, который необходимо установить, будет выполнен автоматически.

Windows 7

  • Нажмите на панель управления, открыв меню «Пуск» Windows.
  • Нажмите на систему и безопасность.
  • Нажмите на обновление Windows.
  • Проверьте наличие доступных обновлений.
  • Если вы не можете найти доступные обновления, нажмите «Проверить наличие обновлений».
  • Проверьте наличие драйверов графической карты. Вы можете найти их в основном представлении или в разделе дополнительных обновлений.
  • Когда вы найдете драйвер графической карты, нажмите на него, чтобы установить, и дождитесь завершения установки.

Как исправить несовместимую с Fortnite видеокарту

  • Убедитесь, что ваш компьютер соответствует аппаратным требованиям для игры.
  • Обновите драйвер видеокарты.
  • Перезагрузите компьютер

Графический процессор Fortnite, совместимый с D3D11

Чтобы играть в Fortnite, на вашем устройстве должен быть установлен совместимый компонент D3D11. Если вы этого не сделаете, вы можете столкнуться с некоторыми ошибками. Решение исправить ошибку — обновить версию Windows.

Спасибо, что прочитали эту статью, и не забудьте поделиться своими мыслями в разделе комментариев.

Источник

Minimum Requirements Error Message when Installing Intel® Graphics Drivers

Content Type Error Messages

Article ID 000005566

Last Reviewed 09/27/2022

What are you seeing?

The following error message appears when you try to install Intel® Graphic Drivers:

This computer does not meet the minimum requirements for installing the software.

Click or the topic for details:

Why are you seeing it?

The error message can appear for multiple reasons:

  • You have an external video card in your system. Some motherboards disable the integrated graphic chipset of the processor when an external video card is installed; check if the Intel® graphic chipset is visible in device manager.
  • You have the wrong driver for your Intel® Graphics Controller. Identify your Intel® Graphics Controller first before manually downloading the driver for your graphics controller.
  • The driver and the OS version don’t match. Example: you can’t install a 64-bit driver on a 32-bit Operation System.
  • You don’t have Intel® Graphics.
  • The Intel® Driver & Support Assistant can’t update the driver. Installing a generic Intel® Graphics Driver instead of the customized computer manufacturer driver can cause technical issues.

How to fix it

Note Save time by using the Intel® Driver & Support Assistant to identify your system configuration and automatically update your system with the driver you need.

Most issues with graphics driver installation can be addressed using the Troubleshooting Wizard for Intel® Graphics Drivers. See below for further troubleshooting options.

If you have the wrong driver:

To see which graphics driver you need, first identify your Intel® Graphics Controller. Then, manually download the driver for your graphics controller.

If the driver and the OS version don’t match:

Example: you can’t install a 64-bit driver on a 32-bit Operating System. In this example:

  • Go to Control Panel >Systems and Security >System. Under System, the system type is listed as either a 64-bit or 32-bit OS.

After properly identifying the system type, install the correct 64-bit or 32-bit graphics driver. First identify your Intel® Graphics Controller to check which graphics driver you need. Then, manually download the driver for your graphics controller.

If you don’t have Intel® Graphics:

Contact your system or motherboard manufacturer for information on BIOS settings.

If Intel® Driver & Support can’t update the driver:

Contact your computer manufacturer for the latest driver for your computer.

Источник

Источник

deustroop



Dec 12, 2010
1,908
352
136


  • #1

This ASUS x99 system has the three drives in the signature below and IRST14.5.0.1081 installed but I have not installed RAID. Samsung Magician v2 suggests in the «comparability» section that the IRST driver be upgraded. The ASUS site goes not list an upgrade but I did d/l a newer driver, v15.2.0.1020 from Intel.

This driver will not install. There is an executable version and an inf. Neither gives any joy. Using the update driver inf requires a reboot but no install.
More interesting is that the exe reports » this platform is not supported». Here is a small part of the log where the error is found . I can post more log.

Maybe the fact that ASUS does not list the file means this board does not support higher drivers ? But then why would Samsung recommend it ?
I thought upgrading would be useful since the current IRST interface does not list the NVME drive as I thought it should.

E Win32 exception occurred!!
2016:11:29 09:43:25:202: Error code: 0x4E24 (20004)
2016:11:29 09:43:25:202: Error text: »
2016:11:29 09:43:25:202: Extended error text: ‘Error in device matching’
2016:11:29 09:43:25:218: Debug info: ‘Setup.cpp (840)’
2016:11:29 09:43:25:218: Reading storyboard
2016:11:29 09:43:25:218: Page count: 10
2016:11:29 09:43:25:218: Added: Welcome
2016:11:29 09:43:25:233: Added: Modify
2016:11:29 09:43:25:233: Added: Warning
2016:11:29 09:43:25:233: Added: License
2016:11:29 09:43:25:233: Added: Readme
2016:11:29 09:43:25:249: Added: Destination
2016:11:29 09:43:25:249: Added: Confirm
2016:11:29 09:43:25:249: Added: Progress
2016:11:29 09:43:25:249: Added: Finish
2016:11:29 09:43:25:264: Added: Error
2016:11:29 09:43:25:264: Reading string map
2016:11:29 09:43:25:264: No string map present
2016:11:29 09:43:25:296: Showing page: Error

Dahak


  • #2

Best I can see is that they are only supporting the 100-series chipsets in v15 and newer.
So for the X99 it look like the latest is 14.8.0.1042

Justinus



Oct 10, 2005
2,987
1,232
136


  • #3

Best I can see is that they are only supporting the 100-series chipsets in v15 and newer.
So for the X99 it look like the latest is 14.8.0.1042

Fortunately, that’s false.

If you have your storage controller set to AHCI in the bios, the driver will not install. It doesn’t detect the RAID controller unless it’s set into RAID mode.

Whether this is a bug in the installer or intentional because iRST isn’t necessary for an AHCI setup, I don’t know.

deustroop



Dec 12, 2010
1,908
352
136


  • #4

Fortunately, that’s false.

If you have your storage controller set to AHCI in the bios, the driver will not install. It doesn’t detect the RAID controller unless it’s set into RAID mode.

Whether this is a bug in the installer or intentional because iRST isn’t necessary for an AHCI setup, I don’t know.

I could have figured that out myself but for two misleading items.

Unfortunately Intel lead me astray to think the software was useful apparently intentionally by printing this description of the drivers

Intel® Rapid Storage Technology offers greater levels of performance, responsiveness, and expandability than ever before. Whether you are using one or multiple serial ATA (SATA) or PCIe drives, you can take advantage of enhanced performance and lower power consumption from the latest storage technologies. Additionally, you can rest easy knowing you have added protection against data loss in the event of a hard drive failure.

Secondly, the earlier driver is installed, leading poor me to suppose it does something. I notice however that I do not have a Device Manager item listing a RAID controller so tho installed during the original OS install. it may be inoperative ? Can a driver be installed but unemployed (so to speak ) ?

Can the storage switch be changed now to RAID without a reinstall ?

I take it that even if so, there is no benefit .

Thx

Justinus



Oct 10, 2005
2,987
1,232
136


  • #5

I could have figured that out myself but for two misleading items.

Unfortunately Intel lead me astray to think the software was useful apparently intentionally by printing this description of the drivers

Intel® Rapid Storage Technology offers greater levels of performance, responsiveness, and expandability than ever before. Whether you are using one or multiple serial ATA (SATA) or PCIe drives, you can take advantage of enhanced performance and lower power consumption from the latest storage technologies. Additionally, you can rest easy knowing you have added protection against data loss in the event of a hard drive failure.

Secondly, the earlier driver is installed, leading poor me to suppose it does something. I notice however that I do not have a Device Manager item listing a RAID controller so tho installed during the original OS install. it may be inoperative ? Can a driver be installed but unemployed (so to speak ) ?

Can the storage switch be changed now to RAID without a reinstall ?

I take it that even if so, there is no benefit .

Thx

Unfortunately I can’t answer that for you as I currently have a RAID in both systems and switching it to AHCI would break it.

If your OS install is on a PCI-e drive, I believe you can swap the SATA controller mode without issue so long as they are only data drives.

If the OS is on a SATA drive, I am not sure. I don’t think it would affect it in that case, either.

Be careful either way.

Edit: Thinking back to when I faced this same issue, I had my OS on a SATA drive and I just swapped to RAID mode to install and then swapped back without any issues, IIRC.

deustroop



Dec 12, 2010
1,908
352
136


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Error in device matching

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  • Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit

Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit

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In preparation to move a RAID 1 to a larger drive, I was trying to install the latest driver of Rapid Storage Technology

and received Error in device matching. I had checked prior to the install that I had qualified components which for the

HPxw8400 were listed as an Intel 5000X Chipset and a 6321ESB I/O Controller Hub.The PC only has a matched set

of 80GB SATA II drives which is why I need to replace them for more storage.Perhaps I’m making too far a jump on versions

as the unit currently has the older Intel Matrix Storage Manager option rom V5.6.2.10.02. If anyone has an idea or solution it

Источник

Error in device matching

This is my PC spec.

OS version : 1709

OS Build : 16299.248

I’ve used RST but at some point the RST service stopped working.

I can’t re-install it.

When I try to install RST on my PC, an error pops up.

«This platform is not supported»

This is a part of log file.

Can you guess what should be done?

2018:03:08 22:13:50:932: Scanning x86iaAHCIC.inf (Name: AHCI32, Version: 15.9.0.1015)

2018:03:08 22:13:50:932: No section match

2018:03:08 22:13:50:933: MUP OS bits: 0x49200

2018:03:08 22:13:50:938: Scanning x86iaStorAC.inf (Name: RAID32, Version: 15.9.0.1015)

2018:03:08 22:13:50:939: No section match

2018:03:08 22:13:50:940: MUP OS bits: 0x49200

2018:03:08 22:13:50:940: E Win32 exception occurred!!

2018:03:08 22:13:50:941: Error code: 0x4E24 (20004)

2018:03:08 22:13:50:942: Error text: »

2018:03:08 22:13:50:942: Extended error text: ‘Error in device matching’

2018:03:08 22:13:50:943: Debug info: ‘Setup.cpp (909)’

2018:03:08 22:13:50:944: Node is not valid. Failed to resolved error string from config file error: 20004

2018:03:08 22:13:50:945: propertyId: 8095, serror: 이 플랫폼은 지원되지 않습니다. errorCode: 20004

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Thank you for contacting us regarding the Intel® Rapid Storage Technology (Intel® RST) issue that you have been experiencing in your system, it will be more than a pleasure to assist you with your inquiries.

In order to help you better I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

To attach a file, you must click •Use Advanced Editor» on the upper right hand corner of the response box, then the «attach» option will appear on the bottom right hand corner of the response box.

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installation of WIN10_64 — Step_1 drivers fails

When installing the WIN10_64 — Step_1 driver as an Administrator (or not), the process fails with error:
«The requested operation failed, A system reboot is required to roll back changes made»
The log file I have attached.

Please help last part of log file —-
09:17:51:480: Reading config file : C:drivers WIN10_64WIN10_64Step_1-Chipset_and_peripheralsWIN10_64Config.xml
09:17:51:572: Read SocPackageInfo Version : 0x1
09:17:51:587: Reading string value
09:17:51:619: Read XML SocPackageInfo Root : HKEY_LOCAL_MACHINE, Key : SOFTWAREIntelSOCPackageInfo, Value : VersionNumber, Version string name : Version, version string : 102
09:17:51:634: Registry key SOFTWAREIntelSOCPackageInfo does not exist or can not be read. Error : Unable to read registry value : VersionNumber — Error Code : 2. Assuming the installed version is oldest. Proceeding with installation.
09:17:51:656: Preparing UI
09:17:51:687: Reading config file : C:drivers WIN10_64WIN10_64Step_1-Chipset_and_peripheralsWIN10_64Config.xml
09:17:51:703: Read Title Override : Intel x64 CherryTrail-T Driver Package
09:17:51:734: Reading config file : C:drivers WIN10_64WIN10_64Step_1-Chipset_and_peripheralsWIN10_64Config.xml
09:17:51:756: Read Title Override : Intel x64 CherryTrail-T Driver Package
09:17:51:787: Showing dialog: WELCOME
09:19:32:695: Showing dialog: LICENSE
09:20:08:878: Showing dialog: CONFIRM
09:20:37:757: Started installation thread
09:20:37:778: Setup mode
09:20:37:794: Showing dialog: PROGRESS
09:20:38:010: Read registry subkey Code and value 2
09:20:38:041: Read registry subkey Reboot and value 0
09:20:38:063: E Unable to pre-install driver file : C:drivers WIN10_64WIN10_64Step_1-Chipset_and_peripheralsWIN10_64DriversMBIMBI.inf — error code : 2
09:20:38:079: E Uninstalling drivers that were previously pre-installed by DriverPackagePreInstall.
09:20:38:094: E Setup aborted!
09:20:38:125: m_nCurrentIndex : 4
09:20:38:178: Showing dialog: FINISH

Comments

Looks «WIN10_64 — Step_1 driver» folder name causes this problem.
Please move entire «WIN10_64» folder to Desktop then try to install driver.

Looks «drivers WIN10_64» or «Step_1-Chipset_and_peripherals» folder name causes this problem.
Please move entire «WIN10_64» folder to Desktop then try to install driver.

Hello to all
I have the same problem
I have tried it as in the photo but the problem remains.

Can you help me, please?
Thank you

In most cases, installing the Intel® CherryTrail-T driver goes smoothly and turns out to be a success.
In your case, please follow the steps below to check for your UP board
1. Back to bios, and restore defaults
2. The driver package re-download again
>> To UP-Board
>> To UP-Squared
3. reinstall the driver package again

And what is your BIOS version?

Hello
For up2 kikstarted , should I use To UP-Board or To UP-Squared?
I have a up2 and install To UP-Board .
I use Up-APL01 R1.8 UPA1AM18 0f 06/23/2017
The last bios is ?
Thanks

This is log file

2017:09:17 18:41:50:621:
2017:09:17 18:41:50:637: >>> Log start
2017:09:17 18:41:50:637: Mutex with given name doesn’t exist. Creating new one.

2017:09:17 18:41:50:653: Obtained mutex succesfully.
2017:09:17 18:41:50:653: Single-instance mutex has been obtained
2017:09:17 18:41:50:653: Core version: 2.5.48
2017:09:17 18:41:50:668: Setup version: 2.0.29.0
2017:09:17 18:41:50:668: Command line: «D:20160307Step2-TXESetupTXE.exe»
2017:09:17 18:41:50:684: OS data: 6-2-1-0 64-bit
2017:09:17 18:41:50:699: System up time: 200 sec
2017:09:17 18:41:50:699: Reboot pending: No
2017:09:17 18:41:50:715: Current UI language: 0410
2017:09:17 18:41:50:731: Language folder: C:UsersSERVER

1AppDataLocalTempIIF104D.tmp
2017:09:17 18:41:50:793: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpar-SAIntelCommon.dll. Lang 0401. Rank 0
2017:09:17 18:41:50:871: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpcs-CZIntelCommon.dll. Lang 0405. Rank 0
2017:09:17 18:41:50:934: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpda-DKIntelCommon.dll. Lang 0406. Rank 0
2017:09:17 18:41:50:981: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpde-DEIntelCommon.dll. Lang 0407. Rank 0
2017:09:17 18:41:51:043: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpel-GRIntelCommon.dll. Lang 0408. Rank 0
2017:09:17 18:41:51:106: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpen-USIntelCommon.dll. Lang 0409. Rank 1
2017:09:17 18:41:51:168: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpes-ESIntelCommon.dll. Lang 0C0A. Rank 0
2017:09:17 18:41:51:231: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpfi-FIIntelCommon.dll. Lang 040B. Rank 0
2017:09:17 18:41:51:293: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpfr-FRIntelCommon.dll. Lang 040C. Rank 0
2017:09:17 18:41:51:356: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmphe-ILIntelCommon.dll. Lang 040D. Rank 0
2017:09:17 18:41:51:403: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmphu-HUIntelCommon.dll. Lang 040E. Rank 0
2017:09:17 18:41:51:465: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpit-ITIntelCommon.dll. Lang 0410. Rank 3
2017:09:17 18:41:51:528: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpja-JPIntelCommon.dll. Lang 0411. Rank 0
2017:09:17 18:41:51:575: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpko-KRIntelCommon.dll. Lang 0412. Rank 0
2017:09:17 18:41:51:637: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpnb-NOIntelCommon.dll. Lang 0414. Rank 0
2017:09:17 18:41:51:684: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpnl-NLIntelCommon.dll. Lang 0413. Rank 0
2017:09:17 18:41:51:746: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmppl-PLIntelCommon.dll. Lang 0415. Rank 0
2017:09:17 18:41:51:809: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmppt-BRIntelCommon.dll. Lang 0416. Rank 0
2017:09:17 18:41:51:871: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmppt-PTIntelCommon.dll. Lang 0816. Rank 0
2017:09:17 18:41:51:934: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpru-RUIntelCommon.dll. Lang 0419. Rank 0
2017:09:17 18:41:51:996: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpsk-SKIntelCommon.dll. Lang 041B. Rank 0
2017:09:17 18:41:52:059: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpsl-SIIntelCommon.dll. Lang 0424. Rank 0
2017:09:17 18:41:52:121: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpsv-SEIntelCommon.dll. Lang 041D. Rank 0
2017:09:17 18:41:52:184: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpth-THIntelCommon.dll. Lang 041E. Rank 0
2017:09:17 18:41:52:246: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmptr-TRIntelCommon.dll. Lang 041F. Rank 0
2017:09:17 18:41:52:309: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpzh-CNIntelCommon.dll. Lang 0804. Rank 0
2017:09:17 18:41:52:356: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpzh-TWIntelCommon.dll. Lang 0404. Rank 0
2017:09:17 18:41:52:387: Loading language 0410
2017:09:17 18:41:52:403: Setup mode: Installation
2017:09:17 18:41:52:418: Looking for OS: 6.1.1 6.2
2017:09:17 18:41:52:434: OS check passed
2017:09:17 18:41:52:450: .NET not required, skipping requirement check
2017:09:17 18:41:52:450: Resolving driver source
2017:09:17 18:41:52:465: Using embedded driver(s). Temp source is ‘C:UsersSERVER

1AppDataLocalTempIIF1714.tmp’
2017:09:17 18:41:52:606: Using folder ‘C:UsersSERVER

Источник

Aspire ES1-512-26SJ — Touch Pad not working — no driver available

I have a Aspire ES1-512-26SJ out of the box and installed Win 8.1 OS.

After that I went through the device manager and installing all the driver for the «unknown devices» from the Acer support page. After that I notice that the touch pad is not working at all.

The Acer support side for ES1-512 driver does not list any touchpad driver. For the ES1-511 driver from Synaptic and Elan are available. I downloaded both and tried to install but the touch pad doesn`t get working.

After a call with the Acer premium support, I downloaded the latest driver version from the Synaptic page. Unfortunately, the installtion was aborted.

So, I would be happy to get any guidance how to get my touch pad working.

FAQ & Answers

In Device Manager/Mice and other etc. does it show PS/2, any driver for the touchpad, default microsoft driver? If it does, uninstall and check delete software, reboot and let Windows install the default driver. If there is nothing there/ Windows fails to install default driver, you may have a defective touckpad or another hardware problem.Usually this is a 8.1 driver problem.

In the device manager only HID conform mouse is listed. The installed driver is a microsoft driver «6.3.9600.16384 (winblue_rtm.130821-1623). Touchpad is not mentioned anywhere.

On the mouse detail tab I found the following hardware-ID´s:

So, I guess that is already the Win 8.1 standard driver. My bluetooth mouse is working fine.

Type System Information in Windows search, click on it and go to Components/input/Pointing Device and see if the Touchpad shows up there. Windows should have easily installed a default driver.

I am not sure whether I understand correctly where I should find this Information.

In Windows PC settingsPC and equipmentMouse and Touchpad: there are only settings for the mouse. Nothing for the touchpad.

In the device manager, I can find the section «Input Device (Human Interface Device)».

There are following entries:

Bluetooth AVRCP Device

HID-conform User control device

HID-conform User control device

HID-conform, from manufacturer defined device

USB Human Interface Devise

Please note that my OS is installed in german and I have to translate all the wording. My translation might not match the wording for a OS installtion in english.

Swipe in from the right edge of the screen, and then tap Search. Type «System Information», you will see a link for it in the results, click the link,click Components,click the plus sign,click Input,click Pointing Device and see if the Touchpad shows up there.

Thanks for the usefull information.

However, please note that I received the Acer notebook WITHOUT OS. So there is no Acer recovery option providing all the drivers.

In a other thread with a similar problem I read that the Intel IO driver must be installed BEFORE the Intel Chiopset driver.

The driver «IO Drivers_Intel_603.9600.1948.29470_W81x64_A» from the Acer support page for the 512 is not working. When running the setup, I get am error message that my system is not supported. The intel chipset driver is installed properly.

Some additional information.

There are several threads facing the same issue with different Aspire models. It seems that the touchpad issue occurs mainly with Win 8.1. There was one post having the solution by rest the BIOS settings to default after installing W8.1 in legacy mode and installing all Acer driver. Infact, I am failing installing the Intel IO driver. I tried to install IO driver as listed hereafter without success. The Log file herafter may help to identify the problem.

IO Drivers_Intel_603.9600.1948.28229_W81x64_A ==> listed on Acer support page for ES1-511 ->result: system not supported

IO Drivers_Intel_603.9600.1948.29470_W81x64_A ==> listed on Acer support page for ES1-512 ->result: system not supported

IO Drivers_Intel_603.9600.1948.32979_win8.1_64 ==> from Intel Download Center ==> seems to be for Atom processor

Источник

Источник

Intel AHCI Not Available on Z77 Extreme4 Running Windows 8.1


  • Thread starter

    john243


  • Start date

    Dec 28, 2014

  • #1

I’ve tried installing AHCI drivers for Intel 7 Series(C216?) chipsets multiple times during the Windows 8.1 install, made sure AHCI is set in BIOS, tried registry fixes to enable AHCI, made sure I’m using the right Intel port (SATA3_0 I believe), disabled the Asmedia ports altogether as I’ve heard I need to be using the Intel controller.

So far every SSD program I’ve tried (Samsung Magician for example) indicates I’m still running in IDE mode and I don’t even see an AHCI driver listed under IDE ATA/ATAPI Controllers. I do see the Asmedia AHCI driver if I enable that controller but the Intel controller doesn’t even show up in generic form.

I’m reaching the point at which I’m wondering if I should just settle for using the ASmedia slot to get AHCI. Any input would be appreciated.

  • #2

Huh. Seems I’m able to get AHCI just fine in port 3_0A using the Asmedia controller. I’ve seen half a dozen threads saying to use the Intel port/controller though, but Asmedia seems to work just fine without adjustment.

  • #3

Other notes:

While both controllers are set to AHCI in the BIOS (fully updated) I notice under boot options that when I connect the drive to the Asmedia controller the boot option is listed as «AHCI SAMSUNG PRO 840» or similar, but with the Intel 3.0 port it still says «SATA SAMSUNG PRO 840». Could the problem be with my BIOS? I’ve been working on this for most of 2 days and am thoroughly confused.

Dereck47



Jan 20, 2011



3,275



0



22,960

636


  • #4

I’ve tried installing AHCI drivers for Intel 7 Series(C216?) chipsets multiple times during the Windows 8.1 install,

You really shouldn’t pre-install drivers unless you need to.
If Windows 8.1 does not see your SSD as a drive to install itself to then yes, you would need to pre-install drivers; if it sees your SSD then just continue the installation and let Windows install its own default AHCI drivers. After the install is complete you can then install Samsung Magician and see if it recognizes that your SSD is in AHCI mode.

Once Samsung Magician sees your SSD in AHCI mode you can then install Intel’s latest AHCI drivers (version 12.8.0.1016).
http://www.asrock.com/mb/Intel/Z77%20Extreme4/?cat=Download&os=Win8a64

If you have to pre-install the drivers then use the drivers from the above link.

Page 13 of your motherboard manual will show you where the Intel 6Gb/s SATA ports (SATA3_0 & SATA3_1) are located.

  • #5

I am already using SATA3_0 with AHCI set through the BIOS.

Per Samsung Magician I am connected to a SATA3 port but have low speeds and am not using AHCI.

Under Device Manager I see the following listed:
IDE ATA/ATAPI Controllers-
ATA Channel 0
ATA Channel 0
ATA Channel 1
ATA Channel 1
Intel 7 Series/C216 Chipset Family 2 port Serial ATA Storage Controller — 1E08
Intel 7 Series/C216 Chipset Family 2 port Serial ATA Storage Controller — 1E00
Using the atapi.sys ataport.sys pciide.sy pciidex.sys drivers

Under Storage Controllers-
Microsoft Storage Spaces Controller — running spaceport.sys

There are no hidden devices in either section.

  • #6

I get a platform not supported message when attempting to install the 12.8 AHCI Drivers. End of the log is as follows:

2014:12:29 15:11:44:342: E Win32 exception occurred!!
2014:12:29 15:11:44:347: Error code: 0x4E24 (20004)
2014:12:29 15:11:44:347: Error text: »
2014:12:29 15:11:44:347: Extended error text: ‘Error in device matching’

Dereck47



Jan 20, 2011



3,275



0



22,960

636


  • #7

That’s strange; the link for those drivers are from your motherboard manufacturer’s website.
Just to verify, your motherboard is a ASRock Z77 Extreme4?

  • #8

I just checked the receipt and then physically checked the motherboard. It’s definitely an ASRock Z77 Extreme4. So far as I can tell my system is ignoring the AHCI bios setting, booting with the pciide driver instead, and cannot see the AHCI controller once Windows starts.

  • #9

Does anyone have suggestions for how I might resolve this? Based on the available information I assume the issue is with the BIOS but if so I do not know how to fix it.

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