Firefox ошибка предварительного просмотра

Printing web pages from the browser directly are more common than we assume. In Firefox, users can print web pages by clicking on the Menu icon on the top-right corner of the screen and then on Print. While this works well most of the times, you may face printing problems at times.

If Firefox browser encounters An error occurred while printing, is printing blank pages, prints the first page only or crashes when printing on your Windows PC, these suggestions will help you fix the problem. While printing problems might be many, let us discuss the common ones here.

1] Page not printing properly/Page not printing to fit paper dimensions/Layout issues

While the dimensions of our screen are not usually the same as an A4 size sheet, we could adjust the settings accordingly. Eg. When editing a document in MS Word, the default dimensions on the document are made to fit an A4 size, but the same is not true with a web page. If not set right initially, we could do it manually.

1] Click on the menu option on the top-right corner of the screen and then select Print. This will open the print preview page. Interestingly, the preview won’t be an replica of the screen but the best arrangement before printing. The options to edit the print preview page would be on a bar on the top.

2] Verify the scale should be set to shrink to fit.

3] The orientation should be set to Portrait.

4] Select the Page Setup option to open the page setup window.

5] In the Margins & Header/Footer tab, select the margins as per your needs.

6] Click on Ok and save the settings.

2] Unable to print from Firefox

Our first approach to being unable to print a page should be to check if we are using the right printer. After setting the print preview as needed, once you click on Print, please confirm the printer in the Name section.

If the printer is correct, we could try to isolate the issue as follows:

If we are unable to print a webpage, the issue could either be with the browser, the web page or the printer. Thus to confirm, we would try interchanging them one by one.

1] Try printing the same webpage using a different browser. If it prints, the issue was with Firefox.

2] If it doesn’t print after changing the browser, try printing a different webpage. If it works, the issue was probably with the webpage.

3] Last if neither of the above steps works, try printing an offline page (e.g. an MS Word file). If the MS Word file doesn’t print either, we could safely assume the issue is with the printer. In such a case, we could use the Printer Troubleshooter.

Assuming the issue is with Firefox, we could try the following solutions:

A] Reset Firefox printer settings

1] Type about:config in the address bar and press Enter. It would give the warning “This might void your warranty.” Select “I accept the risk.”

2] Type print_printer in the search field and once the option is visible, right-click on print_printer. Click on Reset.

3] Press Ctrl+Shift+Q to exit Firefox.

Restart Firefox and check if the issue persists.

B] Reset all Firefox printer settings by deleting the profile

1] Click on the menu icon at the top-right corner of the browser > Help > Troubleshooting Information.

2] Under Application Basics, find the profile folder and click on “Open folder.”

3] Exit Firefox by pressing Ctrl+Shift+Q.

4] Find the prefs.js file in the folder and copy it elsewhere as a backup.

5] Now open the original prefs.js (or just prefs if extensions are not available) in Notepad.

6] Find and delete all lines which start with print_ and then Save the file.

3] Issues with the default font/Unable to recognize the font

Usually, the default font for Firefox is Times New Roman, and some printers are unable to recognize it. The steps to fix the same are as follows:

1] Type about:preferences in the address bar and press Enter to open the setting page.

2] In the General panel, scroll to Fonts & Colors under the Language & Appearance section.

3] Change the default font. Mozilla recommends Trebuchet MS for the printer.

4] Close the about:preferences tab and it will save the settings.

Read: Fix Firefox problems & issues on Windows PC

Hope the suggestions here help you solve your Firefox printer problems.

Printing web pages from the browser directly are more common than we assume. In Firefox, users can print web pages by clicking on the Menu icon on the top-right corner of the screen and then on Print. While this works well most of the times, you may face printing problems at times.

If Firefox browser encounters An error occurred while printing, is printing blank pages, prints the first page only or crashes when printing on your Windows PC, these suggestions will help you fix the problem. While printing problems might be many, let us discuss the common ones here.

1] Page not printing properly/Page not printing to fit paper dimensions/Layout issues

While the dimensions of our screen are not usually the same as an A4 size sheet, we could adjust the settings accordingly. Eg. When editing a document in MS Word, the default dimensions on the document are made to fit an A4 size, but the same is not true with a web page. If not set right initially, we could do it manually.

1] Click on the menu option on the top-right corner of the screen and then select Print. This will open the print preview page. Interestingly, the preview won’t be an replica of the screen but the best arrangement before printing. The options to edit the print preview page would be on a bar on the top.

2] Verify the scale should be set to shrink to fit.

3] The orientation should be set to Portrait.

4] Select the Page Setup option to open the page setup window.

5] In the Margins & Header/Footer tab, select the margins as per your needs.

6] Click on Ok and save the settings.

2] Unable to print from Firefox

Our first approach to being unable to print a page should be to check if we are using the right printer. After setting the print preview as needed, once you click on Print, please confirm the printer in the Name section.

If the printer is correct, we could try to isolate the issue as follows:

If we are unable to print a webpage, the issue could either be with the browser, the web page or the printer. Thus to confirm, we would try interchanging them one by one.

1] Try printing the same webpage using a different browser. If it prints, the issue was with Firefox.

2] If it doesn’t print after changing the browser, try printing a different webpage. If it works, the issue was probably with the webpage.

3] Last if neither of the above steps works, try printing an offline page (e.g. an MS Word file). If the MS Word file doesn’t print either, we could safely assume the issue is with the printer. In such a case, we could use the Printer Troubleshooter.

Assuming the issue is with Firefox, we could try the following solutions:

A] Reset Firefox printer settings

1] Type about:config in the address bar and press Enter. It would give the warning “This might void your warranty.” Select “I accept the risk.”

2] Type print_printer in the search field and once the option is visible, right-click on print_printer. Click on Reset.

3] Press Ctrl+Shift+Q to exit Firefox.

Restart Firefox and check if the issue persists.

B] Reset all Firefox printer settings by deleting the profile

1] Click on the menu icon at the top-right corner of the browser > Help > Troubleshooting Information.

2] Under Application Basics, find the profile folder and click on “Open folder.”

3] Exit Firefox by pressing Ctrl+Shift+Q.

4] Find the prefs.js file in the folder and copy it elsewhere as a backup.

5] Now open the original prefs.js (or just prefs if extensions are not available) in Notepad.

6] Find and delete all lines which start with print_ and then Save the file.

3] Issues with the default font/Unable to recognize the font

Usually, the default font for Firefox is Times New Roman, and some printers are unable to recognize it. The steps to fix the same are as follows:

1] Type about:preferences in the address bar and press Enter to open the setting page.

2] In the General panel, scroll to Fonts & Colors under the Language & Appearance section.

3] Change the default font. Mozilla recommends Trebuchet MS for the printer.

4] Close the about:preferences tab and it will save the settings.

Read: Fix Firefox problems & issues on Windows PC

Hope the suggestions here help you solve your Firefox printer problems.

Sometimes when you try to print or view the print preview of a webpage in Mozilla Firefox, you may encounter the print preview not working issue.

In this case, the webpage may either not print, may throw a script error, or the preview may not just open at all.

This is a common issue and is often reported by Firefox users, however, the good news is it can be fixed.

But, if Firefox is printing blank pages instead, you can refer to our detailed post here for a quick fix.

Before you move on to the troubleshooting methods, let’s understand why is print preview not working in Firefox?

Why is print preview not working?

There are different types of print errors, and that includes the print preview failing to load issue in Firefox.

However, in most cases the reasons involved are more or less the same as below:

• A problem with the website or the web document
• Glitch with the browser itself
• An outdated printer or graphics driver
• Problem with the printer
• Interference caused by extensions

However, we have some quick workarounds to fix the print preview not showing images in Firefox or not working at all.

Quick Tip:

In case you require a quicker way to fix this issue on your browser, consider switching to Opera.

This efficient browser includes print functionality and other practical features that can streamline your navigation in no time.

Opera

Browse on your web pages and print anything in a few clicks on this fully personalized browser.

How do I fix the print preview in Firefox?

1. Right-click on the Start button and select Device Manager.
2. In the Device Manager window, expand Print queues.
3. Here, right-click on your printer and select Update driver.
4. Next, in the new window, select Search automatically for drivers.
5. Now, wait till Windows detects the latest drivers and completes the update automatically.

Once done, close Device Manager, restart your PC and check if the print preview in Firefox is now working.

Alternatively, if this solution didn’t work in your case, you can utilize automated software that will update any of your drivers.

DriverFix is the most suited tool for any driver matters such as updating old drivers or finding missing ones on your PC.

2. Try the Firefox Safe Mode

1. Launch Firefox, and click on the three lines on the upper right.
2. Now, click on Help in the menu.
3. Next, select Troubleshoot mode.

This will restart Firefox with all Add-ons disabled. You can now check if you can view the print preview in Safe Mode.

If it’s working, then the problem is probably due to an extension. You would need to find the extension in the normal mode and remove it to fix the issue.

3. Reset Firefox printer settings

1. Open Firefox and click on the menu button (three lines) at the top right.
2. Now, click on Help in the menu.
3. Then select More Troubleshooting Information.
4. In the about:support page, navigate to the Printing section and click on Clear saved print settings.

This will remove all modified print settings in Firefox, and you should now be able to view the print preview normally.

How do I refresh Firefox?

On the flip side, it could also be a problem with the Firefox browser or the website you’re visiting.

In case the problem is with the web page, you can contact the website administrator for help. But, if it’s an issue with Firefox, you can refresh the browser as shown below:

1. Click on the three lines on the top right of the Firefox window and select Help.
2. Next, click on More troubleshooting information.
3. Now, on the support page, on the right side, click on Refresh Firefox.
4. In the prompt, click on Refresh Firefox again.

Once done, the browser will close and restart, and the printer preview not working issue on Firefox should be resolved.

Why does it say print preview failed when I try to print?

The print preview failing is a common issue that may show up with other browsers also, and in this case, the problem usually arises due to the built-in PDF reader.

Therefore, try not to use the browser’s built-in function to view PDFs, and instead use a 3rd party PDF viewer add-on.

Mozilla removed the classic print preview with the release of Firefox 97. In the current versions, you can simply click on Print to open the new print preview and that is how it is.

However, if you are unable to view even the newer version of the print preview, you can follow the above troubleshooting methods to fix the issue.

Besides, if you want to know about the best browsers for printing web pages fast & effortlessly, you can refer to our detailed post here.

If the issue persists or you encounter any other issues with Firefox, do let us know in the comments box below.

Sometimes when you try to print or view the print preview of a webpage in Mozilla Firefox, you may encounter the print preview not working issue.

In this case, the webpage may either not print, may throw a script error, or the preview may not just open at all.

This is a common issue and is often reported by Firefox users, however, the good news is it can be fixed.

But, if Firefox is printing blank pages instead, you can refer to our detailed post here for a quick fix.

Before you move on to the troubleshooting methods, let’s understand why is print preview not working in Firefox?

Why is print preview not working?

There are different types of print errors, and that includes the print preview failing to load issue in Firefox.

However, in most cases the reasons involved are more or less the same as below:

• A problem with the website or the web document
• Glitch with the browser itself
• An outdated printer or graphics driver
• Problem with the printer
• Interference caused by extensions

However, we have some quick workarounds to fix the print preview not showing images in Firefox or not working at all.

Quick Tip:

In case you require a quicker way to fix this issue on your browser, consider switching to Opera.

This efficient browser includes print functionality and other practical features that can streamline your navigation in no time.

Opera

Browse on your web pages and print anything in a few clicks on this fully personalized browser.

How do I fix the print preview in Firefox?

1. Right-click on the Start button and select Device Manager.
2. In the Device Manager window, expand Print queues.
3. Here, right-click on your printer and select Update driver.
4. Next, in the new window, select Search automatically for drivers.
5. Now, wait till Windows detects the latest drivers and completes the update automatically.

Once done, close Device Manager, restart your PC and check if the print preview in Firefox is now working.

Alternatively, if this solution didn’t work in your case, you can utilize automated software that will update any of your drivers.

DriverFix is the most suited tool for any driver matters such as updating old drivers or finding missing ones on your PC.

2. Try the Firefox Safe Mode

1. Launch Firefox, and click on the three lines on the upper right.
2. Now, click on Help in the menu.
3. Next, select Troubleshoot mode.

This will restart Firefox with all Add-ons disabled. You can now check if you can view the print preview in Safe Mode.

If it’s working, then the problem is probably due to an extension. You would need to find the extension in the normal mode and remove it to fix the issue.

3. Reset Firefox printer settings

1. Open Firefox and click on the menu button (three lines) at the top right.
2. Now, click on Help in the menu.
3. Then select More Troubleshooting Information.
4. In the about:support page, navigate to the Printing section and click on Clear saved print settings.

This will remove all modified print settings in Firefox, and you should now be able to view the print preview normally.

How do I refresh Firefox?

On the flip side, it could also be a problem with the Firefox browser or the website you’re visiting.

In case the problem is with the web page, you can contact the website administrator for help. But, if it’s an issue with Firefox, you can refresh the browser as shown below:

1. Click on the three lines on the top right of the Firefox window and select Help.
2. Next, click on More troubleshooting information.
3. Now, on the support page, on the right side, click on Refresh Firefox.
4. In the prompt, click on Refresh Firefox again.

Once done, the browser will close and restart, and the printer preview not working issue on Firefox should be resolved.

Why does it say print preview failed when I try to print?

The print preview failing is a common issue that may show up with other browsers also, and in this case, the problem usually arises due to the built-in PDF reader.

Therefore, try not to use the browser’s built-in function to view PDFs, and instead use a 3rd party PDF viewer add-on.

Mozilla removed the classic print preview with the release of Firefox 97. In the current versions, you can simply click on Print to open the new print preview and that is how it is.

However, if you are unable to view even the newer version of the print preview, you can follow the above troubleshooting methods to fix the issue.

Besides, if you want to know about the best browsers for printing web pages fast & effortlessly, you can refer to our detailed post here.

If the issue persists or you encounter any other issues with Firefox, do let us know in the comments box below.

Браузер Mozilla Firefox позволяет пользователям печатать любые веб-страницы из Интернета. Это может быть полезно, когда необходимо заучить или прочитать определенный текст с бумажного листа. Так пользователи ежедневно печатают через свой принтер большое количество веб-страниц.

Однако из-за неумелых рук либо неисправности аппаратуры Mozilla Firefox нередко вылетает при печати страницы. Если вы сталкиваетесь с подобными рода ошибками, то не стоит беспокоиться. Это уже пройденный этап, на который есть всевозможные ответы. 

Сегодня мы с вами уничтожим все проблемы, которые случаются с Mozilla Firefox при печати. Поехали! 

Если при печати страницы в Mozilla Firefox происходит сбой, то это может говорить об ошибках разного рода. Далее я представлю вам все основные способы решения этого недуга. 

Способ 1: Проверка параметров перед печатью 

Стоит убедиться в том, что когда вы начинаете печатать веб-страницу, то у вас должны быть выставлены правильные настройки. Проверить это можно следующим способом: 

1. Открываем в браузере Mozilla Firefox необходимую страницу для печати и переходим в раздел «Печать».

   

   Открываем вкладку для печати страницы

2. В открывшемся окне убеждаемся, что в параметре «Масштаб» установлено «Сжать по размеру». Затем нажимаем на кнопку «Печать…».

   

   Настраиваем масштаб и нажимаем на кнопку для печати

3. Смотрим, чтобы в строке «Имя» стоял тот принтер, через который будет печататься страница. После чего нажимаем на кнопку «ОК».

   

   Указываем свой принтер в строке «Имя» и печатаем выбранную страницу

4. Таким образом должна напечататься выбранная веб-страница. Если предварительный просмотр печати не выходит или снова произошел вылет, то переходите к следующему способу. 

Способ 2: Изменение шрифта

В браузере Mozilla Firefox по умолчанию установлен шрифт Times New Roman. Возможно, ваш браузер не воспринимает данный шрифт, и поэтому печать прерывается. 

Чтобы это исправить, нам нужно изменить шрифт по умолчанию в настройках браузера. 

1. Запускаем Mozilla Firefox на компьютере и переходим в раздел «Настройки».

   

   Переходим во вкладку «Настройки»

2. В поисковом запросе справа вводим ключевое слово «Шрифт» и изменяем шрифт, установленный по умолчанию. Например, поставим Arial.

   

   Меняем шрифт веб-страниц

3. Проверяем снова, удалось ли исправить ошибку. Если нет, то идем дальше. 

Способ 3: Проверка работоспособности в других программах

Если уже знаете, что проблема не в принтере, то смело переходите к следующему разделу. Ну а тот, кто не знает в чем дело – советую немного задержаться. 

Откройте любую другую программу или тот же браузер Google Chrome и попробуйте напечатать страницу там. В том случае, если там также принтер напрочь отказывается печатать, то можно сделать вывод, что проблема в самом устройстве. 

Это можно попробовать решить с помощью удаления уже имеющихся драйверов принтера. Для этого кликните правой кнопкой мыши по папке «Компьютер» и перейдите в раздел «Диспетчер устройств». Найдите там свой принтер и удалите его из списка.

Перезагрузите устройство. Компьютер может автоматически переустановить ваши драйвера. Если этого не произойдет, то сделайте это вручную: загрузите с помощью специального диска или откройте официальную страницу производителя. Там должны быть свежие драйвера.

Способ 4: Сброс настроек принтера

Возможно, когда вы начинаете печатать в браузере Mozilla Firefox, у вас происходит конфликт с другими устройствами. Чтобы это исправить, нужно сбросить настройки принтера в самом веб-обозревателе.

1. Кликаем в браузере по трем параллельным линиям и нажимаем на кнопку «Справка». Затем выбираем «Информация для решения проблем».

   

   Переходим в раздел «Информация для решения проблем»

2. Далее открываем папку профиля.

   

   Открываем папку Mozilla Firefox

3. Полностью закрываем браузер Mozilla Firefox и находим файл prefs.js в нашей открывшейся папке. Копируем его в любую другую папку для того, чтобы им воспользоваться, если случатся проблемы неисправности. Затем открываем этот файл с помощью любого текстового редактора.

   

   Открываем файл prefs.js в виде текстового документа

4. В открывшемся окне зажимаем на клавиатуре клавиши «Ctrl+F» и вводим запрос «print_». Находим все строки, начинающиеся с указанного слова и удаляем их.

   

   Очищаем документ от строк со значением «print_»

5. Сохраняем изменения документа и снова проверяем работоспособность принтера в браузере. 

Способ 5: Сброс настроек браузера

Если предыдущий способ вам не помог, то попробуйте просто сбросить настройки браузера. 

1. Открываем Firefox и кликаем по кнопке в виде трех параллельных линий. Затем выбираем строку «Справка» и переходим в раздел «Информация для решения проблем».

   

   Открываем меню «Информация для решения проблем»

2. В отобразившемся окне выбираем кнопку «Очистить Firefox…».

   

   Сбрасываем настройки браузер

Способ 6: Сохранение страницы в формате PDF

Если ни один из способов не помогает, то можно попробовать конвертировать веб-страницу в формат PDF, а затем открыть этот файл и распечатать его в другой программе. 

К сожалению, браузер Mozilla Firefox не умеет сохранять страницы в PDF как тот же Google Chrome. Однако можно воспользоваться хорошим расширением Print to PDF. Для его загрузки воспользуемся официальным магазином расширений. 

1. Запускаем в браузере раздел «Расширения» с помощью всплывающего меню справа, которое открывается путем нажатия кнопки с тремя линиями.

   

   Открыть раздел «Дополнения» можно и с помощью комбинации клавиш «Ctrl+Shift+A»

2. Вводим в поисковом запросе «Print to PDF» и нажимаем на клавишу «Enter».

   

   Находим нужное расширение

3. Открываем первый отобразившийся запрос и добавляем его в Firefox.

   

   Устанавливаем расширение Print to PDF

4. Готово! Расширение установлено. Теперь можно им воспользоваться. Откройте ту страницу, которую вы хотите распечатать и кликните по любому пустому полю в ней правой кнопкой мыши, затем выберите «Print to PDF».

   

   Преобразуем веб-страницу в формат PDF

5. Далее будет предложена загрузка страницы в PDF. Сохраните ее в удобное место, а затем откройте через любую программу для чтения PDF файлов. Далее воспользуйтесь печатью в открывшемся редакторе. 

Итак, мы рассмотрели все основные способы решения проблемы с печатью в Mozilla Firefox. В том случае, если ни один из способов не помог, то попробуйте переустановить браузер. 

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