Flexnet licensing error 1 359 system error 2 no such file or directory

Attempts to fetch a node locked IBM Rational license on a Citrix environment results in the error "FLEXnet Licensing error: -1,359. System Error: 2 "No such file or directory".

Problem

Attempts to fetch a node locked IBM Rational license on a Citrix environment results in the error «FLEXnet Licensing error: -1,359. System Error: 2 «No such file or directory».

Symptom

The full error message is as follows:

License Error:  Cannot find license file.
The license files (or license server system network address) attempted are
listed below.  Use LM_LICENSE_FILE to use a different license file,
or contact your software provider for a license file.
Feature:        DOORS

Filename:       C:flexlmlicense.dat
License path:   C:flexlmlicense.dat

FLEXnet Licensing error: -1,359. System Error: 2 "No such file or directory"
For further information, refer to the FLEXnet Licensing documentation available at "www.macrovision.com".

image

Cause

Node locked licenses cannot be checked out on a Citrix environment because node lock licenses are tied to one particular host.

Resolving The Problem

Make use of floating type of licenses to access Rational Product in a Citrix environment.

[{«Product»:{«code»:»SSTMW6″,»label»:»Rational License Key Server»},»Business Unit»:{«code»:»BU053″,»label»:»Cloud & Data Platform»},»Component»:»FLEXlm»,»Platform»:[{«code»:»PF002″,»label»:»AIX»},{«code»:»PF010″,»label»:»HP-UX»},{«code»:»PF016″,»label»:»Linux»},{«code»:»PF027″,»label»:»Solaris»},{«code»:»PF033″,»label»:»Windows»}],»Version»:»All Versions»,»Edition»:»»,»Line of Business»:{«code»:»LOB45″,»label»:»Automation»}}]

Note: This discussion is about an older version of the COMSOL Multiphysics® software. The information provided may be out of date.

Discussion Closed This discussion was created more than 6 months ago and has been closed. To start a new discussion with a link back to this one, click here.

Posted Jul 12, 2011, 5:11 p.m. UTC

Version 4.2


Krithika Mohan

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Hello All,

I am Krithika Mohan. I am a new user of COMSOL Multiphysics. I recently installed version 4.2. Upon my first installation everything worked fine. But on the next day when I once closed the COMSOL desktop and tried to open it again I started getting the following error

» Could not obtain license for COMSOL Multiphysics GUI
License error.
Cannot find license file.
The license files (or license server system network addresses) attempted are listed below. Use LM_LICENSE_FILE to use a different license file, or contact your software provider for a license file.
Feature: COMSOLGUI
Filename: C:COMSOL42/license/license.dat
License path: C:COMSOL42/license/license.dat;
FLEXnet Licensing error:-1,359. System Error:2 » No such file or directory»
For further information , go to www.flexerasoftware.com.»

Could Some one PS help me as to how to figure out this issue.


COMSOL Moderator

Hello Krithika Mohan

Your Discussion has gone 30 days without a reply. If you still need help with COMSOL and have an on-subscription license, please visit our Support Center for help.

If you do not hold an on-subscription license, you may find an answer in another Discussion or in the Knowledge Base.

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Last Post 15 May 2015 01:33 PM by  dblackston

FLEXnet error: -96,7. System Error:2 «No such file or directory»

 3 Replies

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15 May 2015 01:33 PM

    When installing a floating license file, I am getting an error after the .dat file is in place. «License server machine is down …» as well as «no such file or directory».

    15 May 2015 01:36 PM

    If there is no firewall up open the ‘license.dat’ file, in a plain text editor, and change the hostname to the IP addressof the computer. For example, if the SERVER line in the license data file reads:

    SERVER mylaptop 0000123abcd 1700

    … change the line to read:

    SERVER 127.0.0.1 0000123abcd 1700
    … you will then have to restart the license manager service so that it recognizes the changes. The two links below should help with that process.

    Windows License Manager:
    http://www.exelisvis.com/…cleID/4358/4358.aspx
    Linux/Unix/Mac License Manager:
    http://www.exelisvis.com/…cleID/4409/4409.aspx

    Jan.Chaloupka@unco.edu

    Posts:
    New Member

    --

    15 May 2015 07:06 PM

    This does not solve the problem for me. I get an error that says:
    Cannot connect to license to license server system. The license server manager (lmgrd) has not been started yet, the wrong port@host or license file is being used, or the port or hostname in the license file has been changed.
    FlexNet Licensing error:-15,570. System Error: 36 «Operation now in progress»

    I’m not trying to do anything fancy, just want to run my freshly purchased IDL. Shouldn’t this be a simple and trouble-free process? I don’t quite understand how I’ve resorted to posting on a forum to get this solved??

    18 May 2015 12:23 PM

    There are actually a couple of different reasons that errors similar to -96,7 might happen:
    1. The license manager is in fact not running.
    2. There is a firewall blocking communication.
    Depending on the operating system, the installation of the license manager is going to be a little bit different. David posted links to manage the license manager itself, but here is a brief breakdown:
    Windows: Open LMTools, ensure that there is a service for Exelis products on the Config Services tab, and then select «Start Server» on the Start/Stop/Reread tab. If there is no service listed, try using the «Install a license you have received» option in the license wizard once again, or see the help article above for instructions on how to configure the service manually.
    Macintosh: Browse to the /Applications/exelis/idl84/bin directory and issue the command «sudo ./lmgrd_install». If any error messages are encountered, they will be listed in the Apple Console application.
    Linux: Browse to /usr/local/exelis/idl84/bin, run the command: «sudo ./lmgrd_install», then «./lmgrd -c /usr/local/exelis/license/license.dat». That should either provide you with text regarding what errors are encountered when starting, or start the license manager (and allow you to open the software once done).
    What also might come in handy is how to configure the license file to run a specific port for the vendor daemon so that it can be opened for TCP communication through any firewalls present on the system:
    http://www.exelisvis.com/…/ArticleId/1210.aspx
    Once that has been assigned, you’ll want to restart the license manager and ensure ports 1700 and 1701 (or whichever you’ve defined) are open for TCP communication.

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