Hikvision access error 404

i bought a camera on Ebay. the seller came from china ... i noticed this to late. so now i have problems with the Cam. i try to access the Webpage but i see only Access Error: 404 -- Not Found Can't locate document: / i cant activate the camera, it shows activate state on sadp tool. Could i...

fred4711

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  • #1

i bought a camera on Ebay. the seller came from china … i noticed this to late.
so now i have problems with the Cam.
i try to access the Webpage but i see only
Access Error: 404 — Not Found
Can’t locate document: /

i cant activate the camera, it shows activate state on sadp tool.
Could i get this device work ? i try to update the Firmware with tftp but i always get the same result.
is there any firmware or trick, how to reset the device.

Last edited: Jul 5, 2017

fred4711

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  • #2

hi,
could anybody help, to get the device working ?
Where can i find a firmware for the old device ? Or is there any Reset Switch inside the device ?

THA11

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  • #3

Dear Fred you should use the iVMS-4200 Client download it from Hikvision web then after install it and login with any user and password for first time (it is for ivm only) then choose control panel —>Device management under hikvision device go to online device and add it a pop up will appear then put username as admin and password admin+verification code (without + one word) will find it on the button of cam then you will be able to login this cam without web interface.

THA11

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  • #4

after installed it, choose remote configuration

normel

Getting the hang of it

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  • #5

It seems like this model has no Web interface, so be aware, in order to do any settings ( by example formatting sd card, enabling audio etc, you have to use IVMS 4500 client from pc..

artdaimon

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  • #6

Dear Fred you should use the iVMS-4200 Client download it from Hikvision web then after install it and login with any user and password for first time (it is for ivm only) then choose control panel —>Device management under hikvision device go to online device and add it a pop up will appear then put username as admin and password admin+verification code (without + one word) will find it on the button of cam then you will be able to login this cam without web interface.

Thank you very much. It worked nicely.

  • #7

Hi I’m having the same problem. I thought I followed your instrustions but I must not understand correctly. Could someone help explain it another way?

I jusy get:
Access Error: 404 — Not Found
Can’t locate document: /notSupported.asp

  • #8

I have the same issue. I have the DS-2CD3356WD-I 5mp. I am able to modify the IP through SADP but when I try using the web interface says «
Access Error: 404 — Not Found
Can’t locate document: /notSupported.asp

I then use the iVMS-4200, add the IP Camera and goto to «Remote Configuration», a popup on the bottom right is says «105 login failed..error code dag.dll….Mismatched client».

So in the «Modify» tab, under username, you type in admin123456 if your verification id is 123456?

  • #9

Dear THA11 what do you mind «»(without + one word) «» user name is admin and password admin+verification code what is without one word Thank you very mach

  • #10

Fixed: I used the latest version of internet explorer and it worked via the web interface. Previously, I used chrome and Mozilla.

  • #11

I have model # DS-IPC-S24A-IWT also from China as well, tried access to «Remote Configuration», a popup on the bottom right is says » The Device is Offline».
Anyone have an idea how to fix this? Thanks.

afddwfadwfadwf

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  • #12

This is so stupid. You have to change user agent to IE to use web interface on CN firmware

Adam88

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  • #13

It’s true that it seems this is nearly always the solution, to use Internet Explorer. However one day soon that will probably be uninstalled from most modern Windows versions and this isn’t a very good solution.

The thing is, I’m using a model (DS-2CD1743G0-IZ) that isn’t a China mainland model and it still does it. I can successfully flash it with the latest firmware from the HikVision European firmware website and it’s still the same.

When i spoke to official HikVision support about this they acted as if they hadn’t even heard of the problem. Maybe I just got another fresh faced support agent who was clueless. But it surprised me that he hadn’t heard of this before. He only suggested I do a full reset of it to try and fix it. I’m going to raise another ticket and chase this further. I can tell already that I’m probably wasting my time but here goes nothing. If I get anywhere I will update the forum here.

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  • #14

I can successfully flash it with the latest firmware from the HikVision European firmware website

Without specifying the actual version you loaded, ‘latest’ means nothing.
The ‘latest’ firmware for that camera supports websocket, so works OK with browsers beyond IE11.

Adam88

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  • #15

Without specifying the actual version you loaded, ‘latest’ means nothing.
The ‘latest’ firmware for that camera supports websocket, so works OK with browsers beyond IE11.

Latest means V5.5.88 and naturally I would expect websockets support too from this version, still the fact is it seems through some javascript detection to redirect to this notsupported.asp page whatever initial page I surf to in any browser other than iexplorer.

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  • #16

I’m wondering if maybe the G0 series doesn’t support the multiple browser facility. I don’t have one to verify that.
It would be worth checking whether there is mention of websocket support in the network configuration, as below.
This from a DS-2CD2385G1-I running the V5.5.83 build 190221 firmware.

1595757352644.png

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  • #17

Hmm I don’t have websocket/sockets as an option on my DS-2CD1743G0-IZ. See details below:

Capture.JPG

Capture2.JPG

Adam88

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  • #18

So HikVision support came back and said that this bizarre incredibly badly handled behaviour is «by design». Great thanks HikVision.

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You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.

Problems logging into my camera with a browser (Access Error: 404 — Not Found)


  • Thread starter

    Tonypls


  • Start date

    Mar 23, 2020

Dan

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  • #2

Have you tried browsing to the IP addresses using Internet Explorer? Do you get the same error message?

  • Thread starter
  • #3

Yes i have and the same thing came up on me. Its like the Camera just went rogue and disabled it self

Dan

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  • #4

That is very strange, it is not an error we have seen before with Hikvision products. I think your only option will be to hard reset the camera and see if that fixes the issue, we have never sold the model you have but if it supports MicroSD storage you should be able to find the hard reset button under the MicroSD card cover and follow our hard reset instructions to reset to factory settings.

Phil

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  • #5

The IP address in the browser’s address bar in your second image is not one shown in SADP in your first image?

  • Thread starter
  • #6

I did do a hard reset and it did not work, also the IP is different because of the «modify» in SADP and i also used the original one before that via refresh but the error 404 still happens, please help

Phil

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  • #7

Please Post here a refreshed view of what the SADP table now shows.

  • #8

I did do a hard reset and it did not work, also the IP is different because of the «modify» in SADP and i also used the original one before that via refresh but the error 404 still happens, please help

@Tonypls did you solve your problem?
I’ve got the same with DS-2CV1021G0 and firmware V5.5.93build 190729 :(

  • #9

I have same Problem on DS-IPC-E22H-IWT firmware V5.5.92 build 190508

Screenshot 2021-02-14 114440.png

I can connect to camera from Hik-Connect App from phone. But can’t change wifi settings (camera works with wire) and It only usable from local network.

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Получил сообщение от сапорта hikvision.org.ualogin: admin
pass: admin(verification code)

в моем случае сработало)

правда веб морду пока не нашел, по адресу /index получаю xml документ
зато можно настраивать параметры через ivms4200

Вот такую комбинацию я точно не пробывал
Сегодня через техподдержку и с помощью SADP просто сбросил пароль и установил свой. Через IVMS все отлично настроилось.
По словам техподдержки веб морды у этой камеры нет, тоже по адресу /index получаю xml документ.

Источник

Brand New Hikvision from AliExpress ds-2cd1143g0-I not working

nambi

Getting the hang of it

Just arrived 4 domes to NA from AliExpress when I try to log in I get.

Access Error: 404 — Not Found
Can’t locate document: /

I know when I bricked fixed my old china cams from Ali Express i got this when the language was set wrong, but I’m surprised right from the seller I’m getting this.

SDAP
softver V5.5.80 Build 180911

Software on the sticker syas 5.8

I dont’ want to try the brick fix tool as of yet because these are new, and I shouldn’t need to hack new cams as of yet.

anyone else see this?

Attachments

alastairstevenson

Suggestions :
Ensure just one camera is powered on at any one time, until you change the IP addresses.

Clear the browser cache — multiple different devices accessed on the same default IP address can give problems with cached content.

Alternatively —
Activate the device using SADP and change the IP address to one not used previously.

alastairstevenson

nambi

Getting the hang of it

Suggestions :
Ensure just one camera is powered on at any one time, until you change the IP addresses.

Clear the browser cache — multiple different devices accessed on the same default IP address can give problems with cached content.

Alternatively —
Activate the device using SADP and change the IP address to one not used previously.

alastairstevenson

nambi

Getting the hang of it

Got it working thanks. Very strange though. I can only configure this via my PCNVR software if I try to go through the browser I get the above error, do you know if they stripped the browser out of these cams?

I prefer setup via cam browser not PCNVR

alastairstevenson

nambi

Getting the hang of it

Yes I tried all that, I still get

no matter which browser I choose or IP.

I am able to connect these to my NVR and view them through the NVR but this make pointing difficult for me.

Do you agree something must be wrong with these 4 cameras, even the small manual they come with claim i can log in via browser

alastairstevenson

I do believe that’s unlikely.
That very new firmware has some new features aimed at fine-tuning services vs performance.

I’m wondering if the Batch Configuration Tool V3.0.2.5 has caught up and allows enable/disable of —
Websocket
Websockets
SDK Service
Enhanced SDK service
Integration protocols

nambi

Getting the hang of it

tried the Batch Configuration Tool V3.0.2.5 and when I double click the cam it load up in the browser with the same error. I am able to change pass via SDAP and I am able to have my PCNVR (discontinued) to connect to it and I can see the image via browser when I log into the NVR but pointing this now is a pain. I put in a dispute with the seller as all 4 of these have the same issues.

Camera is functioning firmware is not working correctly. must have been altered.

nambi

Getting the hang of it

just got a 2nd batch of these from a totally different AliExpress supplier same issues. A friend of my mine bought 3 of these aswell from a different supplier with the same results.

All of these have this issue! Can’t understand how these suppliers try to sell these

mat200

just got a 2nd batch of these from a totally different AliExpress supplier same issues. A friend of my mine bought 3 of these aswell from a different supplier with the same results.

All of these have this issue! Can’t understand how these suppliers try to sell these

software quality control is not Hikvisions expertise imho.

nambi

Getting the hang of it

alastairstevenson

The cameras will be fine.
But we need to figure out why you are not seeing what you expect.

What does ONVIF Device Manager show for the camera?
Check out the network settings and HTTP port, the Live Video, and the Web Page.

What does the Batch Configuration Tool show for the enable / disable state of the Integration protocol?

SouthernYankee

nambi

Getting the hang of it

The cameras will be fine.
But we need to figure out why you are not seeing what you expect.

What does ONVIF Device Manager show for the camera?
Check out the network settings and HTTP port, the Live Video, and the Web Page.

What does the Batch Configuration Tool show for the enable / disable state of the Integration protocol?

Thank for the assistance,

I just got my new Hik Bullet DS-2CD1043GO-I 4 and I’m having the same issue.

I ran SADP and activated it, as it was listed in 192.168.1.64 , I set the pass

I have 16 Hik Cams here, most of them older ones, this is the new generation

All of them I can connect via firefox or pale moon with the IP. these new ones When i put in the IP i get the Access Error 404.

Yet if I add these to my NVR they will connect. I tried the ONVIF which i had never used before

When I try to add the camera with just the Ip it doesn’t work, when I use http://192.168.1.64 I content type error

under batch config I can get in see all the settings, but when I go to image / Video display the image will display

interesting enough if I add this cam into PCNVR (discontinued) I can see the live view and it will connect.

yet when I try to browse the camera via actual 19 I get

Access Error: 404 — Not Found
Can’t locate document: /notSupported.asp

alastairstevenson

ONVIF Device Manager will find an ONVIF device automatically. Adding manually suggests a problem.

What integration settings did you find with the Batch Configuration Tool?
It’s likely you will need to enable ONVIF and maybe other protocols.

nambi

Getting the hang of it

Now that I put these cams on my main network ONVIF detects them and I am able to connect, i just can’t connect now via http:// I can connect to all my old cams but these new ones and I’ve tried about 10 now between me and friends all new models from multiple suppliers maybe 3-4 with the same results I sent 4 back, but seeing as I can atleast set these up via batch config tool and onvif where I can see the live view I think I’ll keep these.

I can still connect these to my PCNVR.

Not the perfect solution to what I wanted to see but at least I can work with them, hopefully I can update them too one day but as of now batch config tool is claiming they are up to date.

alastairstevenson

This is new — what do you mean by ‘main network’?
Nothing you’ve said so far has suggested these cameras are on NVR PoE ports or on some protected environment with access control.

nambi

Getting the hang of it

This is new — what do you mean by ‘main network’?
Nothing you’ve said so far has suggested these cameras are on NVR PoE ports or on some protected environment with access control.

I’m tempted to buy one just out of curiosity to figure out what this is all about .

When I configure these I use my laptop a swtich and an ac power adapter, once I set them up the way I want I run the cable mount them point using my laptop and switch then put them on my main network (although I want to change these and eventually put them on a vlan) when I was using the laptop I was having a hard time getting the live view to work through ONVIF, since I put them on my main network and POE I can get them to work on ONVIF and Hik Batch Configuration but still can’t get in in via http and the cam IP. I can connect to all my older models just fine but these new model (all from china give me the 404 error) my old cams were all from china too but those always worked properly. When I ran the English FW upgrade on the old China Cams I got the same error as I see on these new ones after the FW upgrade failed. I then had to do the brick recovery on the old ones to get them working again as normal.

I’m thinking someone in China is tampering with the FW to get English Menu’s and therefore messing up the http access. When an update is released for these I will be curious to see if the new cams will update fine and the issue will be resolved.
«I’m tempted to buy one just out of curiosity to figure out what this is all about . » Hahah

Источник

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Разработка Hikvision web3.0 Общие ошибки 404, 403

  • Конфигурация

IE browser + nginx + thinkPHP5.0 + Hikvision 2 миллиона инфракрасных мячей Starlight 1080P Zoom Cloud бильярдный мяч DS-2DC4223IW-D

Есть много руководств по использованию Интернета, Baidu самостоятельно, ключевое слово: Hikvision web3.0

В этом документе описаны только некоторые подводные камни моей конфигурации, возможно, он вам поможет.

2. Требования к проекту

Выбирая Hikvision, я в основном хочу иметь возможность выполнять вторичную разработку для удовлетворения потребностей моего проекта.Проверьте мониторинг на моей собственной веб-странице, чтобы добиться эффекта мониторинга в реальном времени!

Затем, как и все остальные, сначала поищите фреймворк для разработки Hikvision web3.0. Этот фреймворк предоставляет нам js-файлы, поддерживаемые браузером. Это действительно здорово. Это помогло мне решить большую проблему. Еще раз спасибо Hikvision Web3.0 предоставлен Weishi

Скачать с Baidu: «Hikvision web3.0»

Однако в процессе настройки я обнаружил, что есть много точек для загрузки на csdn. Как бедный студент, у меня нет денег, чтобы открыть членство. . . . Поэтому я отправил электронное письмо официальному лицу, чтобы попросить последнюю версию фреймворка web3.0.

Прикрепите ссылку: (из официального документа Hikvision)

Для набора средств управления требуется, чтобы браузер поддерживал подключаемый модуль NPAPI. Подробнее см. Примечания:

32-битный браузер:

https://pan.hikvision.com/hcs/services/FileShare/s?link=MhiPXtTM Пароль: QrYu

64-битный браузер:

https://pan.hikvision.com/hcs/services/FileShare/s?link=lIEXPyb8 Пароль: eYi2

Меры предосторожности:

  1. Обратите внимание, находится ли камера, которую вы тестируете, в том же маршрутизаторе, что и ваш компьютер. Рекомендуется подключить компьютер к камере напрямую, а затем изменить IP-адрес компьютера, чтобы убедиться, что он находится в том же сегменте сети, что и IP-адрес камеры.
  2. После загрузки вышеуказанного тестового документа, пожалуйста, напрямую установите 32-битные и 64-битные плагины WebComponentsKit и добавьте их в соответствующие папки.

3. После установки плагина самое главное — использовать тот браузер, который вы используете, не пользуйтесь браузером QQ, иначе он выдаст ошибку 403 denied access! Я использую IE-браузер, который поставляется с моим компьютером

Примечание официального лица:

официальныйМеры предосторожности:

1.Поддерживаемые браузеры:IE6~IE11Chrome8~ Chrome42Firefox3.5~ Firefox5232Немного,64Бит — этоFirefox40)、Safari5.0.2+, Требуется поддержка браузераNPAPI

2.Наш плагин основан на количестве бит браузера, например, вы64Битовый компьютер, использующий32Bit browser, нужно установить32Битовый браузер. Если установленный плагин появляется, но по-прежнему предлагает, что плагин не установлен, вы можете изменить32Плагин Bit и64Перед использованием установите все плагиныIEОткрой насdemo.htmlПо тесту это не влияет.

3.мыWEB3.0Комплект средств управления, используется логинHTTPПорт (по умолчанию80

Три распространенных ошибки конфигурации

1. После запуска demo.html,После нажатия кнопки входа в систему отобразится рабочий интерфейс, как показано на рисунке.

F12 просмотреть сообщение об ошибке:
localhost8080/ISAPI/Security/sessionLogin/capabilities?username=admin Failed to load resource: the server responded with a status of 404 (Not Found)

решение:

1. Проблема ссылки на путь js, проверьте путь импорта js в demo.html, чтобы убедиться, что введение правильное.

2. Браузер правильный? Пожалуйста, проверьте требуемый браузер в официальных примечаниях выше.

3. Если в устранении неполадок нет вышеупомянутой ошибки, и вы используете nginx, проверьте файл nginx в сжатом файле и настройте содержимое вашего nginx.conf. Я должен напрямую добавить этот абзац, чтобы реализовать переход по пути

location ~ /ISAPI|SDK/ {

    if ($http_cookie ~ «webVideoCtrlProxy=(.+)») {

           proxy_pass http://$cookie_webVideoCtrlProxy;

            break;

    }

}

  1. Успешный вход после запуска demo.html

Подсказка интерфейса демонстрационной работы:

2019-03-18 12:12:09 192.168.1.64_8002 Не удалось получить нулевой канал! (403, invalidOperation)

2019-03-18 12:12:09 192.168.1.64_8002 Не удалось получить цифровой канал! (403, invalidOperation)

2019-03-18 12:12:09 192.168.1.64_8002 Получите аналоговый канал успешно!

2019-03-18 12:12:09 192.168.1.64_8002 Войти успешно!

F12 просмотреть сообщение об ошибке как 403

Нажмите на сообщение об ошибке, чтобы узнать, что у вас есть доступ

решение:

В это время должно быть предложено успешно войти в систему, а затем сообщение 403 отображается в demo.html,

  1. Убедитесь, что используемый вами браузер официально одобрен. Если это официальный браузер, в фоновом интерфейсе F12 не будет отображаться запрос 403, как показано на рисунке.

Если вы используете официальный браузер, F12 предлагает 403, пожалуйста, проверьте ошибку еще раз (если вы можете войти успешно, 403 не появится при нормальных обстоятельствах, пожалуйста, твердо уверены, что официальный документ web3.0 не содержит ошибок)

3. Отображается последняя ошибка.

Подсказка с оперативной информацией: 2019-03-18 12:12:13 192.168.1.64_8002Устройство не поддерживает потоковую передачу через Websocket!

Если во время процесса настройки вышеуказанной ошибки нет, информация о работе интерфейса запрашивает 2019-03-18 12:12:13 192.168.1.64_8002 Устройство не поддерживает Websocket для получения потоков!

Решение: перейдите на официальный браузер. . . . . . . . .

Наконец

Примечание: F12 не имеет сообщения об ошибке, но есть ошибка 403 в интерфейсе информации об операции предварительного просмотра, которую можно игнорировать.

F12 не показывает ошибки после успешного входа в систему, но если видео нет, нажмите на интерфейс предварительного просмотра в правом верхнем углу demo.html, чтобы начать предварительный просмотр.

В-четвертых, финальный эффект:

Я представил 32-битные файлы css и js

5. Сводка ошибок:

На настройку этого web3.0 ушло больше суток, и документ не читался внимательно, что привело к ошибке F12 404 и 4.3 во время процесса, и эта ошибка не возникает при нормальных обстоятельствах! Резюме — одно предложение, мы должны понимать принцип настройки. . . .

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  • High ошибка факториал
  • High frame error rate
  • High error rate zabbix что значит
  • High error rate cisco