Hp deskjet gt 5810 сброс ошибки картриджа - Исправление ошибок и поиск оптимальных решений проблем

HP Community
Printers
Printing Errors or Lights & Stuck Print Jobs
How to reset colour cartridge in hp DeskJet gt5810

Options

Mark Topic as New
Mark Topic as Read
Float this Topic for Current User
Bookmark
Subscribe
Mute
Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

Locked

‎02-15-2020

10:22 PM

HP Recommended

Mark as New
Bookmark
Subscribe
Permalink
Print
Flag Post

Product: Hp DeskJet 5810

Operating System: Microsoft Windows 7 (32-bit)

How to resolve colour cartridge error in gt 5810 printor

1 REPLY 1

Mans

2,352

751

257

703

Level 15

‎02-15-2020

11:34 PM

HP Recommended

Mark as New
Bookmark
Subscribe
Permalink
Print
Flag Post

Hello,

Just remove the print head indicated by the print head icon on the printer control panel.

Close the external door and then the access door to the heads.
Gently push down on the blue latch of the cart.

The blue latch on the cart opens.
Press the head down slightly to release it and pull it out of the slot.
Make sure the caps on the top of the print head have been removed.
Make sure you have removed the ribbon from the print head contacts.

WARNING:

Do not touch the copper-coloured contacts or the ink nozzles. Do not put the protective tape over the contacts again. Touching these parts may cause blockage, ink failure, and faulty electrical connections.
Slide the head slightly upwards into the empty slot and carefully press it into place.
- Insert the tricolor head into the slot on the left.
- Insert the black print head into the slot on the right.
Close the blue latch on the cart, pushing down firmly until it locks into place.
Close the access door to the print head.
Close the outer door.

The process of preparation must continue.

If the issue persists, please reset power supply the printer as follows:

With the printer turned on, disconnect the power cable from the printer.
Disconnect the power cord from the power supply.
Wait 60 seconds.
Reconnect the power cord to a wall outlet and to the printer.

NOTE:

HP recommends connecting the printer directly to a wall outlet.
Turn on the printer.

I remain at your disposal in case of need.

Best regards,

I’m not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful? Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Was this reply helpful?

Yes

Warning

Be alert for scammers posting fake support phone numbers and/or email addresses on the community.

If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

English

Open Menu

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.

Источник

HP Community
Printers
Printing Errors or Lights & Stuck Print Jobs
How to reset colour cartridge in hp DeskJet gt5810

Options

Mark Topic as New
Mark Topic as Read
Float this Topic for Current User
Bookmark
Subscribe
Mute
Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

Locked

‎02-15-2020

10:22 PM

HP Recommended

Mark as New
Bookmark
Subscribe
Permalink
Print
Flag Post

Product: Hp DeskJet 5810

Operating System: Microsoft Windows 7 (32-bit)

How to resolve colour cartridge error in gt 5810 printor

1 REPLY 1

Mans

2,352

751

257

703

Level 15

‎02-15-2020

11:34 PM

HP Recommended

Mark as New
Bookmark
Subscribe
Permalink
Print
Flag Post

Hello,

Just remove the print head indicated by the print head icon on the printer control panel.

Close the external door and then the access door to the heads.
Gently push down on the blue latch of the cart.

The blue latch on the cart opens.
Press the head down slightly to release it and pull it out of the slot.
Make sure the caps on the top of the print head have been removed.
Make sure you have removed the ribbon from the print head contacts.

WARNING:

Do not touch the copper-coloured contacts or the ink nozzles. Do not put the protective tape over the contacts again. Touching these parts may cause blockage, ink failure, and faulty electrical connections.
Slide the head slightly upwards into the empty slot and carefully press it into place.
- Insert the tricolor head into the slot on the left.
- Insert the black print head into the slot on the right.
Close the blue latch on the cart, pushing down firmly until it locks into place.
Close the access door to the print head.
Close the outer door.

The process of preparation must continue.

If the issue persists, please reset power supply the printer as follows:

With the printer turned on, disconnect the power cable from the printer.
Disconnect the power cord from the power supply.
Wait 60 seconds.
Reconnect the power cord to a wall outlet and to the printer.

NOTE:

HP recommends connecting the printer directly to a wall outlet.
Turn on the printer.

I remain at your disposal in case of need.

Best regards,

Was this reply helpful?

Yes

Warning

Be alert for scammers posting fake support phone numbers and/or email addresses on the community.

If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

English

Open Menu

Источник

@Aling1269

Welcome to HP support community.

Remove, inspect, and then reseat the printheads

Open the exterior door, and then open the printhead access door.
Gently push down on the blue carriage latch.

The blue carriage latch opens.
Lightly press down on the printhead to release it, and then pull the printhead out of its slot.
Make sure the plugs on top of the printhead have been removed.
Make sure the tape from the printhead contacts has been removed.

CAUTION:

Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.
Slide the printhead at a slight upward angle into the empty slot, and then gently push up on the printhead until it snaps into place.
- Insert the tri-color printhead into the left slot.
- Insert the black printhead into the right slot.
Close the blue carriage latch by pushing down firmly until the latch snaps into place.
Close the printhead access door.
Close the exterior door.

Reset the printer

Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.

NOTE:

HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
Wait until the printer is idle and silent before you proceed.

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Источник

@Aling1269

Welcome to HP support community.

Remove, inspect, and then reseat the printheads

Open the exterior door, and then open the printhead access door.
Gently push down on the blue carriage latch.

The blue carriage latch opens.
Lightly press down on the printhead to release it, and then pull the printhead out of its slot.
Make sure the plugs on top of the printhead have been removed.
Make sure the tape from the printhead contacts has been removed.

CAUTION:

Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.
Slide the printhead at a slight upward angle into the empty slot, and then gently push up on the printhead until it snaps into place.
- Insert the tri-color printhead into the left slot.
- Insert the black printhead into the right slot.
Close the blue carriage latch by pushing down firmly until the latch snaps into place.
Close the printhead access door.
Close the exterior door.

Reset the printer

Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.

NOTE:

HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
Wait until the printer is idle and silent before you proceed.

You can refer this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Источник