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01-21-2018
09:50 AM
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Product: HP Deskjet 3050A e-All-in-One Printer series — J611
Operating System: Microsoft Windows 10 (32-bit)
scanner wont scan keeps giving me a error code 0x0005fbb6
4 REPLIES 4
01-22-2018
05:19 PM
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@scaff5362
Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are getting error code 0x0005fbb6. I would like to help you resolve this issue.
However, I will need a few details to provide an accurate solution,
- When did this issue start?
- Did you do any hardware or software changes?
- How is the printer connected to computer, wired or wireless?
Meanwhile
Perform a power reset
- Turn on the printer, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 30 seconds.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer
Reply with the result of the above-mentioned steps, for further assistance.
Cheers.
Sandytechy20
I am an HP Employee
01-24-2018
01:15 AM
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Hi I have just installed the printer so it started as soon as I installed it and it connected by the lead
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01-24-2018
12:13 PM
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@scaff5362
Thanks for the reply.
I appreciate your time and effort.
Eager to know, did you get time to perform power reset in the printer.
If not, follow the below steps:
- Turn on the printer, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 30 seconds.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer.
If the issue persists, Update the printer firmware.
Click here and refer the document to update the printer firmware.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee
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01-24-2018
05:09 PM
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To correct error 0x0005fbb6, try the following:
- Uninstall the existing printer driver
- Disconnect the USB cable and disconnect the power cable from your printer and the AC outlet
- Download the latest driver on the HP website
- Start the driver installation
- Reconnect the cables when the installation process tells you to.
If the above procedure doesn’t do the trick, try the following:
- With the Printer on, disconnect the USB cable.
- Remove the ink cartridges
- Wait about 10 seconds then disconnect the power cord from the printer and AC outlet
- Wait approximately 1 minute then reconnect the power cord to the printer and the AC outlet
- If the printer doesn’t turn on, press the power button to turn it on.
- Reinstall the ink cartridges and close the door.
- Reconnect the USB cable.
If neither of thes two procedures work, then reset to factory defaults as follows:
- Go to «Setup»
- Select «Tools»
- Select «Restore Factory Defaults»
- Power your printer down then turn it back on.
Hope one of these work for you.
Good luck
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HP Officejet Pro 8500A error 0005FBB6
День добрый всем!
подскажите что за ошибка 0005FBB6 высвечивается на принтере при включении? Варианты сброса?
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Re: HP Officejet Pro 8500A error 0005FBB6
stranger » 09:20 — 11.12.12
Сервис-центр СКАН писал(а):Это ошибка юстировки… сброса варианта насколько я понимаю нет… это надо разбирать сканер и хорошенько все чистить.
понял, займусь разборкой чисткой…спс
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Re: HP Officejet Pro 8500A error 0005FBB6
stranger » 05:15 — 13.12.12
Разобрал, почистил, собрал и ничего не изменилось. Включал со сканером и без сканера -пишет ту же ошибку (по идее должен материться без сканера, что сканер не подключен).При включении ни происходит ни какого движения сканера изначально…должен же он сперва тест пройти и сканера и принтера, есть соображения в чем дело?
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Re: HP Officejet Pro 8500A error 0005FBB6
Сервис-центр СКАН » 12:16 — 15.12.12
В мануале по HP при такой ошибке ещё рекомендуют сделать следующее:
1. Включить принтер.
2. Отсоединить USB кабель.
3. Вытащить картриджи из принтера.
4. Выдернуть шнур питания.
5. Подождать 60 секунд.
6. Подключить шнур питания. Если принтер сам не начнет грузиться, нажать кнопку питания.
7. Установить картриджи и закрыть все крышки.
8. Если запросит печать страницы калибровки, выполнить её.
9. Подсоединить USB и попробовать произвести печать.
10. Если не помогает, на этом они рекомендуют обратиться в сервис HP.
Если не поможет, то можно ещё попробовать перезагрузить NVRAM:
1. Включить принтер.
2. Отсоединить USB.
3. При работающем принтере выдернуть шнур питания.
4. Нажать и удерживать кнопки # и 3 одновременно.
5. Удерживая кнопки # и 3 подключить кабель питания… пока идет процесс загрузки (мигает кнопка питания).
6. Дальше следую инструкциям установить новые настройки. (т.к. все будет сброшено).
7. Если работать не начнет попробовать заменить картриджи с чернилами.
Если и это не поможет, думаю лучше уже нести к сервисникам в HP.
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Re: HP Officejet Pro 8500A error 0005FBB6
stranger » 12:20 — 17.12.12
кнопки на МФУ сенсорные соответственно давить на стекло без активности оных нет смысла..все вышеуказанные инструкции проделал….ни чего не изменилось в поведении МФУ, все так же высвечивает 0005FBB6, как только подключаешь к сети или нажмешь на кнопку вкл. Даже попыток шевельнуть головой или сканером (лампа не горитт и не пытается), полный труп…думаю проблемы с платой форматора…если уж даже сеть не работает (при подключении его к пк — он не обнаруживается ни с установленным ПО на МФУ ни без установленных драйверов подключал к разным ПК с разными системами ОС XP. W7)
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HP Printers are one of the best printers worldwide. They keep on inventing and reinventing their products to astonish their customers every time they launch their latest versions. The printers are demanding due to quality and advanced technology. Officejet pro printers can add up to 5 people at a time and provide a secured printing mechanism. With a lot of new specifications added, the question arises, How to fix HP Officejet 3830 Error Code 0×0005fbb6?
Every problem that arises within a printer can be solved with patience and following some guidelines. This particular error message pops up on your screen while you try to print something. A blue screen with the error code message appears. Let’s see How to fix HP Officejet 3830 Error Code 0×0005fbb6 by considering the following steps.
Step – 1 Check the error code.
- If the error code is displayed with an error description then the following steps mentioned in the article will not work. But if the message contains only the error code then follow the next step.
Step – 2 You need to reset the printer
- This step will be followed to remove printer failure errors.
- Disconnect the power cord from the printer, while keeping it turned on.
- Then remove the power cord from the power source. And wait for sixty seconds.
- Reconnect the cord to the power source and the printer.
- Check if the error is resolved or not. If not follow the next step.
Step – 3 Further remove the ink cartridges and then follow up with printer resetting.
- Remove the ink cartridges.
- Next, follow the entire process as mentioned in step 2
- After reconnecting the power cord to the printer and the power source, turn on the printer.
- Open the ink cartridge access door, reinsert the ink cartridges and then close the door properly.
- You may receive a pop-up message asking you to print a calibration or assignment page.
- Follow the message. If you receive the same error code again, go through the next step.
Step – 4 Go for servicing
- After completion of all the preceding steps, if the question How to fix HP Officejet 3830 Error Code 0×0005fbb6 persists, then go for servicing or replacing your HP Officejet 3830 printer.
Two more steps you can consider –
- Reinstallation of drivers
- Uninstall the printer drivers
- Then disconnect the power cord and USB cable from the printer.
- From the company website download the latest driver and install it.
- The installation process will ask you to reconnect the cords. Follow the message.
- Restore factory defaults
- From “Setup” tab, go to “Tools” and select ”Restore Factory Defaults”
- Turn off the power source and turn it on.
- Check if the error is resolved or not.
If troubleshooting an error is relatively harder than you imagined and you are not confident enough then take expert help. Before going to some other experts check your product’s warranty status. If it is within the warranty period then the company will charge you almost no fees.