Hpqilo2 error during feature init

I have a HP ProLiant DL380 G7 server which sent me an email that's got me worried. The system has detected the following event: SNMP Trap: 9006 Date time: 03/19/2011 11:47:46 PM Compu...

I have a HP ProLiant DL380 G7 server which sent me an email that’s got me worried.

The system has detected the following event:

SNMP Trap:      9006

Date time:      03/19/2011  11:47:46 PM
Computer:       DC1.domain.local
Source:         Server Agents
Type:           Error
Category:       (4)

Description:
A 'Remote Insight Board Interface Error' trap signifies that the Compaq Remote Insight Board has detected a controller interface error.

Details:
None

I looked at my event log and I have a corresponding log in the Event Viewer. I also looked back a bit further and found the following 2 events have happened 3 or 4 times since the beginning of the year.

Log Name:      System
Source:        hpqilo3
Date:          19/03/2011 07:06:00
Event ID:      78
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      DC1.domain.local
Description:
The ProLiant Monitor Service is unable to communicate with HP ProLiant iLO 3 Management Controller.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="hpqilo3" />
    <EventID Qualifiers="16642">78</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-19T07:06:00.000000000Z" />
    <EventRecordID>7147</EventRecordID>
    <Channel>System</Channel>
    <Computer>DC1.domain.local</Computer>
    <Security />
  </System>
  <EventData>
  </EventData>
</Event>



Log Name:      System
Source:        hpqilo3
Date:          19/03/2011 07:06:20
Event ID:      79
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      DC1.domain.local
Description:
The ProLiant Monitor Service is now able to communicate with HP ProLiant iLO 3 Management Controller. 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="hpqilo3" />
    <EventID Qualifiers="16642">79</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-19T07:06:20.000000000Z" />
    <EventRecordID>7148</EventRecordID>
    <Channel>System</Channel>
    <Computer>DC1.domain.local</Computer>
    <Security />
  </System>
  <EventData>
  </EventData>
</Event>

First of all, I notice there is a firmware update available. Do you think this will help me out or is the iLO board (which is on the motherboard right?) or motherboard faulty?

When I get my login prompt after the boot process instead of just «arch login: » it says

"arch login: [    3.520017] nvidia-gpu 0000:26:00.3: i2c timeout error e0000000
[    3.520026] ucsi_ccg 0-0008: i2c_transfer failed -110
[    3.520032] ucsi_ccg 0-0008: ucsi_ccg_init failed - -110
[    3.544793] sd 8:0:0:0: [sdb] No Caching mode page found
[    3.544798] sd 8:0:0:0: [sdb] Assuming drive cache: write through 

Although there is this message I can log in and use Xorg.
I have installed arch two times. Both times and when booting the USB flash installation medium these errors happend but there are some differences and some additional errors. The first time i used EFISTUB directly with efibootmgr, the nouveau driver and the mainboard firmware that was already installed. The second time I used systemd-boot, the nvidia driver and updated the firmware for the mainboard (current install). Both times i used /boot as ESP-mountpoint and implemented amd microcode updates. More information later.

My PC components

  • Mainboard: B450 TOMAHAWK MAX (MS-7C02)

  • CPU: AMD Ryzen 5 3600

  • GPU: Nvidia RTX 2070 Super

Some Error Output:

systemctl --failed
  UNIT LOAD ACTIVE SUB DESCRIPTION
0 loaded units listed.
journalctl -p 3 -xb
Dec 30 23:43:39 arch kernel: __common_interrupt: 1.55 No irq handler for vector
Dec 30 23:43:39 arch kernel: __common_interrupt: 2.55 No irq handler for vector
Dec 30 23:43:39 arch kernel: __common_interrupt: 3.55 No irq handler for vector
Dec 30 23:43:39 arch kernel: __common_interrupt: 4.55 No irq handler for vector
Dec 30 23:43:39 arch kernel: __common_interrupt: 5.55 No irq handler for vector
Dec 30 23:43:39 arch kernel: __common_interrupt: 6.55 No irq handler for vector
Dec 30 23:43:39 arch kernel: __common_interrupt: 7.55 No irq handler for vector
Dec 30 23:43:39 arch kernel: __common_interrupt: 8.55 No irq handler for vector
Dec 30 23:43:39 arch kernel: __common_interrupt: 9.55 No irq handler for vector
Dec 30 23:43:39 arch kernel: __common_interrupt: 10.55 No irq handler for vector
Dec 30 23:43:39 arch kernel: sp5100-tco sp5100-tco: Watchdog hardware is disabled
Dec 30 23:43:40 arch kernel: nvidia-gpu 0000:26:00.3: i2c timeout error e0000000
Dec 30 23:43:40 arch kernel: ucsi_ccg 3-0008: i2c_transfer failed -110
Dec 30 23:43:40 arch kernel: ucsi_ccg 3-0008: ucsi_ccg_init failed - -110
Dec 30 23:43:40 arch kernel: sd 8:0:0:0: [sdb] No Caching mode page found
Dec 30 23:43:40 arch kernel: sd 8:0:0:0: [sdb] Assuming drive cache: write through 
dmesg
(of course these are just some interesting snippets)
[    0.156500] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[    0.168738] acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-7f] only partially covers this bridge
[    2.206173] acpi_cpufreq: overriding BIOS provided _PSD data
[    2.286362] ccp 0000:28:00.1: ccp: unable to access the device: you might be running a broken BIOS.
[    3.374946] ucsi_ccg: probe of 3-0008 failed with error -110 

With my first install sometimes the system randomly froze during the startup of Arch. Also, the messages after the login prompt weren’t there sometimes. There were no freezes with this current install (yet) but since there still were these messages I thought there still is a or even the same problem.
At first I thought it has something to do with the GPU drivers. There were actually some additional errors with nouveau that I could see with dmesg and I also got an error like «nouveau … pmu:firmware unavailable» when booting the USB flash installation medium. I switched to nvidia drivers when It still was my first install but there were some differences to the current install. I think these «__common_interrupt: No irq handler for vector» were not there (really not sure) and I think the last two error messages that are after the login prompt «sd 8:0…: were also not there yet. Something else that is different is that with my current install at the end of the boot process is this: first there is nothing behind «Arch login:» , but right after that is shown there is a black screen for half a second and then the login prompt is back with the error messages. So that black screen is new. Also with systemd-boot there are two boot entries in my UEFI boot menu now while there was only one with efibootmgr, but that’s probably the firmware’s fault. (And no it’s not that one of them is from the first install.) Also when I enable the timeout option in the systemd-boot config the resolution is lower between selecting Arch and the login prompt for some reason. But those two things don’t bother me as much.
I read that there can be some problems with some hardware using EFISTUB so I might try GRUB.
The only other thing I could think of is adding some kernel parameters or maybe switching to linux-lts and nvidia-lts?
Currently the kernel parameters are default + amd microcode.

(rant)But usually the solutions to something nvidia related bring some disadvantages with them. I think most or all of my problems are Nvidia related and they are not fun. I also have some screen tearing and audio problems… I really want to switch to an AMD GPU but that’s not easy/cheap because of the GPU situation. Would the problems be the same on other Distros because they use the same driver and bootloader and kernel or should I maybe try another one until I have another GPU if there is no good fix to my problem?

Thanks

Last edited by JimNeedsHelp (2020-12-31 02:14:22)

I am very new to Linux and this forum.

I realize this issue/similar ones have been discussed/posted on ad nauseam, however I have not found any of the threads that have resolved my issues.

History: I update Linux Mint from 19.1 to 20.1 about 2 months ago. I was using a HP 4620 printer and everything work fine. I used Xsane for scanning. No problems.

The HP 4620 died a horrible death. I bought a HP OfficeJet 9015e and printing works fine. Xsane and other scanning apps do not work. I have removed reloaded, reinstalled, updated…. Nothing has helped.

I installed HPLIP 3.22.2

Error: Failed to start scanner: Error during device I/O
I can find the errors with HP-Check however I have tried to correct those without success.

stuart@stuart-GA-MA770-UD3:~$ hp-check
Saving output in log file: /home/stuart/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or —compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or —run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or —both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP — External Dependencies
b. GENERALDEP — General Dependencies (required both at compile and run time)
c. COMPILEDEP — Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
OK
MISSING — Missing Dependency or Permission or Plug-in
INCOMPAT — Incompatible dependency-version or Plugin-version

warning: linuxmint-20 version is not supported. Using linuxmint-19.3 versions dependencies to verify and install…

—————
| SYSTEM INFO |
—————

Kernel: 5.4.0-104-generic #118-Ubuntu SMP Wed Mar 2 19:02:41 UTC 2022 GNU/Linux
Host: stuart-GA-MA770-UD3
Proc: 5.4.0-104-generic #118-Ubuntu SMP Wed Mar 2 19:02:41 UTC 2022 GNU/Linux
Distribution: linuxmint 20
Bitness: 64 bit

————————
| HPLIP CONFIGURATION |
————————

HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for linuxmint distro 20 version

Current contents of ‘/etc/hp/hplip.conf’ file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.20.3

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.3
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no

Current contents of ‘/var/lib/hp/hplip.state’ file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of ‘~/.hplip/hplip.conf’ file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1561555722
pending_upgrade_time = 0
latest_available_version = 3.17.10

[settings]
systray_visible = 0
systray_messages = 0

[last_used]
device_uri = «hp:/net/Officejet_4620_series?ip=192.168.10.129»
printer_name = Officejet-4620-series
working_dir = .

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = true
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 03/19/22 07:19:17
version = 3.20.3

<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

————————-
| External Dependencies |
————————-

error: cups CUPS — Common Unix Printing System REQUIRED 1.1 — INCOMPAT ‘CUPS may not be installed or not running’
gs GhostScript — PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK —
xsane xsane — Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK —
scanimage scanimage — Shell scanning program OPTIONAL 1.0 1.0.29 OK —
dbus DBus — Message bus system REQUIRED — 1.12.16 OK —
policykit PolicyKit — Administrative policy framework OPTIONAL — 0.105 OK —
network network -wget OPTIONAL — 1.20.3 OK —
avahi-utils avahi-utils OPTIONAL — 0.7 OK —

————————
| General Dependencies |
————————

libjpeg libjpeg — JPEG library REQUIRED — — OK —
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED — — OK —
cups-image CUPS image — CUPS image development files REQUIRED — — OK —
libpthread libpthread — POSIX threads library REQUIRED — b’2.31′ OK —
libusb libusb — USB library REQUIRED — 1.0 OK —
sane SANE — Scanning library REQUIRED — — OK —
sane-devel SANE — Scanning library development files REQUIRED — — OK —
libnetsnmp-devel libnetsnmp-devel — SNMP networking library development files REQUIRED 5.0.9 5.8 OK —
libcrypto libcrypto — OpenSSL cryptographic library REQUIRED — 1.1.1 OK —
python3X Python 2.2 or greater — Python programming language REQUIRED 2.2 3.8.10 OK —
python3-notify2 Python libnotify — Python bindings for the libnotify Desktop notifications OPTIONAL — — OK —
error: python3-pyqt4-dbus PyQt 4 DBus — DBus Support for PyQt4 OPTIONAL 4.0 — MISSING ‘python3-pyqt4-dbus needs to be installed’
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 — MISSING ‘python3-pyqt4 needs to be installed’
python3-dbus Python DBus — Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK —
python3-xml Python XML libraries REQUIRED — 2.2.9 OK —
error: python3-devel Python devel — Python development files REQUIRED 2.2 3.8.10 MISSING ‘python3-devel needs to be installed’
python3-pil PIL — Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL — 7.0.0 OK —
python3-reportlab Reportlab — PDF library for Python OPTIONAL 2.0 3.5.34 OK —

—————
| COMPILEDEP |
—————

libtool libtool — Library building support services REQUIRED — 2.4.6 OK —
gcc gcc — GNU Project C and C++ Compiler REQUIRED — 9.4.0 OK —
make make — GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK —

———————
| Python Extentions |
———————

cupsext CUPS-Extension REQUIRED — 3.20.3 OK —
hpmudext IO-Extension REQUIRED — 3.20.3 OK —

———————-
| Scan Configuration |
———————-

‘/etc/sane.d/dll.d/hpaio’ not found.
hpaio HPLIP-SANE-Backend REQUIRED — 3.20.3 OK ‘hpaio found in /etc/sane.d/dll.conf’
scanext Scan-SANE-Extension REQUIRED — 3.20.3 OK —

——————————
| DISCOVERED SCANNER DEVICES |
——————————

device `escl:http://192.168.10.172:8080′ is a ESCL HP OfficeJet Pro 9010 series [C2689E] flatbed scanner
device `escl:https://192.168.10.172:443′ is a ESCL HP OfficeJet Pro 9010 series [C2689E] SSL flatbed scanner
device `hpaio:/net/hp_officejet_pro_9010_series?ip=192.168.10.172&queue=false’ is a Hewlett-Packard hp_officejet_pro_9010_series all-in-one

—————————
| DISCOVERED USB DEVICES |
—————————

No devices found.

———————————
| INSTALLED CUPS PRINTER QUEUES |
———————————

HP_OfficeJet_Pro_9010_series_C2689E_
————————————
Type: Unknown
Device URI: implicitclass://HP_OfficeJet_Pro_9010_series_C2689E_/
PPD: /etc/cups/ppd/HP_OfficeJet_Pro_9010_series_C2689E_.ppd
warning: Failed to read /etc/cups/ppd/HP_OfficeJet_Pro_9010_series_C2689E_.ppd ppd file
PPD Description:
Printer status: printer HP_OfficeJet_Pro_9010_series_C2689E_ is idle. enabled since Sat 19 Mar 2022 12:00:31 AM CDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

New_HP_OfficeJet_Pro_9010_series_C2689E_
—————————————-
Type: Unknown
Device URI: implicitclass://HP_OfficeJet_Pro_9010_series_C2689E_/
PPD: /etc/cups/ppd/New_HP_OfficeJet_Pro_9010_series_C2689E_.ppd
warning: Failed to read /etc/cups/ppd/New_HP_OfficeJet_Pro_9010_series_C2689E_.ppd ppd file
PPD Description:
Printer status: printer New_HP_OfficeJet_Pro_9010_series_C2689E_ is idle. enabled since Fri 18 Mar 2022 05:13:39 PM CDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

—————
| PERMISSION |
—————

————
| SUMMARY |
————

Missing Required Dependencies
——————————
error: ‘libcups2’ package is missing/incompatible
error: ‘python3-pyqt4’ package is missing/incompatible
error: ‘python3-dev’ package is missing/incompatible

Missing Optional Dependencies
——————————
error: ‘python3-dbus.mainloop.qt’ package is missing/incompatible

Total Errors: 4
Total Warnings: 2

Done.

Thanks to everyone who will help.

Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.

Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.

Here is how I got this to work.

I have archer C5 V1 router and the architecture is ar71xx.
I also have HP PSC 2410 multi function printer and scanner.
You will need hplip, sane-daemon and cups.
The software is spread all over the internet.

Step 1: Install hplip and dependencies:

Use them from : http://luizluca.github.io/openwrt/15.05/ar71xx/packages/

opkg install <luizluca url>/hplip-sane_3.15.7-1_ar71xx.ipk
opkg install <luizluca url>/hplip-common_3.15.7-1_ar71xx.ipk
opkg install sane-frontends usbutils

Make sure scanner is found:

scanimage -L

Now install sane daemon:

opkg install sane-daemon
opkg install xinetd

edit /etc/xinetd.d/sane-port — disable=no

/etc/init.d/xinetd enable
/etc/init.d/xinetd start

Make sure sane daemon is listening on port 6566:

netstat -an | grep 6566

Now install cups, as hplip is dependent on cups:

Use them from: http://downloads.openwrt.org/barrier_breaker/14.07/ar71xx/generic/packages/oldpackages/

opkg install <barrier_breaker url above>/libcups_1.5.4-1_ar71xx.ipk
opkg install <barrier_breaker url above>/libcupsmime_1.5.4-1_ar71xx.ipk
opkg install <barrier_breaker url above>/libcupscgi_1.5.4-1_ar71xx.ipk
opkg install <barrier_breaker url above>/libcupsppdc_1.5.4-1_ar71xx.ipk
opkg install <barrier_breaker url above>/cups_1.5.4-1_ar71xx.ipk

I tried to start cups daemon but gave me error on libjpeg.so.62, I had to create a sym link:

ln -s /usr/lib/libjpeg.so.9.1.0 /usr/lib/libjpeg.so.62

Now start cups daemon:

/etc/init.d/cupsd enable
/etc/init.d/cupsd start

I then installed sanetwain driver on my windows machine and was able to scan using scanimage.

here are the packages installed:

root@OpenWrt:/usr/lib# opkg list-installed | grep 'sane|hplip|usb'
hplip-common - 3.15.7-1
hplip-sane - 3.15.7-1
kmod-ledtrig-usbdev - 3.18.23-1
kmod-usb-core - 3.18.23-1
kmod-usb-printer - 3.18.23-1
kmod-usb-uhci - 3.18.23-1
kmod-usb2 - 3.18.23-1
libsane - 1.0.25-1
libusb-1.0 - 1.0.19-1
libusb-compat - 0.1.4-1
sane-daemon - 1.0.25-1
sane-frontends - 1.0.25-1
usbutils - 007-1

I am also using p910nd print server listening on port 9100.

With Lede project, this changes a bit (Lede version 17.01.2):

Use new URL luizluca.github.io/lede/packages-17.01/mips_24kc (need to add http in front)

opkg install (newluizluca url)/hplip-common_3.17.6-1_mips_24kc.ipk

opkg install (newluizluca url)/hplip-sane_3.17.6-1_mips_24kc.ipk

No needs to install CUPS packages.

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