Import file error 3dxchange may not support this data format - Исправление ошибок и поиск оптимальных решений проблем

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3dxchange may not support this data format Again

Posted By
hcameron90
3 Years Ago

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hcameron90	hcameron90 Posted 3 Years Ago
Distinguished Member Group: Forum Members Last Active: 8 days ago Posts: 283, Visits: 1.9K	Ok so I recently downloaded the latest 3dxchange 7.7. However, I’m getting the message «3dxchange may not support this data format» every time I open a .fbx or .obj file. Sometimes it would work if I group all the objects into one. never when they’re all separated. Can someone help with this issue I’m having or do I need to re-download the software or just use 3dxchange 7.1?
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hcameron90	hcameron90 Posted 3 Years Ago
Distinguished Member Group: Forum Members Last Active: 8 days ago Posts: 283, Visits: 1.9K	So far I had to redownload 3dXhange 6. I was able to drag and drop .fbx And .obj files. However, I still can’t do this in 3dXhange 7.7 Maybe it’s a bug.
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animagic	animagic Posted 3 Years Ago
Distinguished Member Group: Forum Members Last Active: 5 hours ago Posts: 15.1K, Visits: 27.4K	Is this a specific file? I just tried and I can open FBX and OBJ files. What FBX version are you using? I believe 3DX only supports up to FBX 2015. Edited 3 Years Ago by animagic
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Slayerazazel	Slayerazazel Posted 3 Years Ago
Distinguished Member Group: Forum Members Last Active: Last Year Posts: 493, Visits: 7.3K	animagic (7/26/2020) Is this a specific file? I just tried and I can open FBX and OBJ files. What FBX version are you using? I believe 3DX only supports up to FBX 2015. I think you are thinking of sketchup. Which only 2015 is supported. FBX 2019 is supported and working fine. I had no issues at all. I would probably suggest uninstall and reinstall 3DXchange. Although it says 7.5 in that screen i do have the 7.7 update. But that’s just a visual difference and shouldn’t impact the import/export of fbx. Reallusion Marketplace Store Content Store Featured Developer Page
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hcameron90	hcameron90 Posted 3 Years Ago
Distinguished Member Group: Forum Members Last Active: 8 days ago Posts: 283, Visits: 1.9K	For some reason No it works. Idk what I did but I’m good to go now. Thanks for the help!
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planetstardragon	planetstardragon Posted 3 Years Ago
Distinguished Member Group: Forum Members Last Active: Last Year Posts: 11.4K, Visits: 45.0K	I had this same issue yesterday with cc3, and importing some old characters I made in daz 3D a while back, I never had a problem with them before but I discovered that it had to do with how other objects are linked to the character …apparently when I exported fbx without having the clothing parented to the main character, it must have looked at one of the clothing props and declared the whole file incompatible — this was never an issue before as I’ve imported these characters before, I just wanted to reimport them to the new updated meshes to use the new tools…. when I parented the clothing to the main body, it came in fine ….it’s a new …I don’t want to call it a bug … …but at the very least a new restriction. It probably came from cc3 — and updating it to daz compatibility, but was copied and pasted over to 3DXchange too. My Spotify My Twitter My DJ Sets My NFT My Marketplace Music Sync Licensing ☯🐉 «To define Tao is to defile it» — Lao Tzu Edited 3 Years Ago by planetstardragon
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3dxchange file import error

Posted By
bg38
11 Years Ago

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bg38	bg38 Posted 11 Years Ago
Distinguished Member Group: Forum Members Last Active: 4 Years Ago Posts: 117, Visits: 911	I’m using the trial copy of 3dxchange, and had constructed a prop from several primitives in iclone 5 pro, attached them all ,then saved said item in iclone as one prop. I then reloaded the same prop into the scene to see how it loads. All is well here so far. I wanted to export it to 3dxchange and work on it outside of iclone but I get a ‘file import error’ pop up. Should i just use one primitive, export it to 3dxchange then work on it, import it back into iclone then finish building my prop ? I wasn’t sure if I was trying to export too many primitives at once even tho I had saved them all as one prop. Everything else I’ve done in 3dxchange has worked great , save for one particular model i tried opening but found it was waaaay too large EDIT: Answered my own question just now. i tried exporting just one primitive alone and got the same result. file import error from 3dxchange. Are iclone primitives not usable in the program? Edited 11 Years Ago by bg38
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Sen	Sen Posted 11 Years Ago
Distinguished Member Group: Forum Members Last Active: Last Year Posts: 2.8K, Visits: 28.5K	Hi , 3dxchange 4 no work with iclone 5 CGTRADER
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bg38	bg38 Posted 11 Years Ago
Distinguished Member Group: Forum Members Last Active: 4 Years Ago Posts: 117, Visits: 911	ahhh. ok. It will let me import sketchup models from 3dxchange into iclone 5, but not export stuff out of iclone, correct? Cause i have a few models I successfully imported from sketchup into iclone 5 with 3dxchange. glad I found this out now, I was on the edge of buying 3dxchange, but will have to wait until it is compatible with iclone pro 5 thank you for your help sen edit : that has to be it. I imported another custom prop successfully in a matter of seconds, but it won’t do an iclone 5 standard prop Edited 11 Years Ago by bg38
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Apparition	Apparition Posted 11 Years Ago
Distinguished Member Group: Forum Members Last Active: 7 Years Ago Posts: 2.2K, Visits: 4.0K	Sen is right! If you want to do 3DX operations you need iCLone4, but I guess not for long. Surely the genius staff at Reallusion is working hard to have 3DX5 ready for us! Mike Aparicio-Reallusion Certified Innovative Content Developer
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Peter (RL)	Peter (RL) Posted 11 Years Ago
Distinguished Member Group: Administrators Last Active: 9 minutes ago Posts: 21.3K, Visits: 33.3K	bg38 (1/8/2012) ahhh. ok. It will let me import sketchup models from 3dxchange into iclone 5, but not export stuff out of iclone, correct? Cause i have a few models I successfully imported from sketchup into iclone 5 with 3dxchange. glad I found this out now, I was on the edge of buying 3dxchange, but will have to wait until it is compatible with iclone pro 5 thank you for your help sen edit : that has to be it. I imported another custom prop successfully in a matter of seconds, but it won’t do an iclone 5 standard prop The pipeline from 3DXchange > iClone5 will work perfectly but not iClone5 > 3DXchange4. This is because 3DXchange4 does not support IC5 file data. A new version of 3DXchange is in development and this will be fully compatible with iClone5. Peter Forum Administrator www.reallusion.com
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bg38	bg38 Posted 11 Years Ago
Distinguished Member Group: Forum Members Last Active: 4 Years Ago Posts: 117, Visits: 911	thanks for the reply everyone. I found that out about the import export deal between the 3 programs. just wondering tho, any ideas yet on how much to update from 3dxchange 4 to 5?
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Peter (RL)	Peter (RL) Posted 11 Years Ago
Distinguished Member Group: Administrators Last Active: 9 minutes ago Posts: 21.3K, Visits: 33.3K	No details on upgrade pricing yet but it will be very competitive as always. Peter Forum Administrator www.reallusion.com
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hassan06	hassan06 Posted 7 Years Ago
New Member Group: Forum Members Last Active: 7 Years Ago Posts: 2, Visits: 17	i am currently using iclone 6 pro when i am trying to importing my .iproject animated model it says 3DXchange 6 may not support that format? kindly any solution? 3dxchange file import error
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wires	wires Posted 7 Years Ago
Distinguished Member Group: Forum Members Last Active: 4 days ago Posts: 5.6K, Visits: 26.2K	3DXchange can not import/open an iProject. It can only import/open iProp, iAcc and iAvatar files from iClone. Gerry System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU — 11 GB VRAM(Driver Studio-528.24), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.
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SirWill	SirWill Posted 7 Years Ago
Senior Member Group: Forum Members Last Active: 7 Years Ago Posts: 3, Visits: 8	wires (7/13/2016) 3DXchange can not import/open an iProject. It can only import/open iProp, iAcc and iAvatar files from iClone. I have notices the same when trying to import using blender and your character you have rigged using rigify it brings the same message. Anybody with a solution?
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3DXchange — это специальная программа, которая позволит каждому пользователю работать с трехмерными моделями. Стоит отметить, что это не редактор, а простой конвертер. При его помощи вы сможете легко изменить формат трехмерной модели. Это требуется всего для одной цели, чтобы в будущем работать с ней в приложении iClone. Это довольно удобное приложение, в котором содержатся все необходимые инструменты для работы.

Применение

Данная программа дает возможность преобразовать трехмерную модель в другой формат. При этом поддерживаются практически все форматы моделей. Конвертация происходит в течении нескольких минут. Потому вам не придется долго ждать завершения этого процесса. Как правило, 3DXchange применяется для того, чтобы преобразовать файлы в исходный формат.

Это потребуется каждому, кто захотел поработать с трехмерными моделями. Программа iClone дает возможность детально обработать любую трехмерную модель. Помимо удобной работы с файлами, можно получить возможность поделиться любой моделью.

Функционал

Программа дает возможность работать с трехмерными моделями VNS, осуществляя их конвертацию. Также поддерживается тесная интеграция с социальными сетями, потому работу можно легко выложить в сеть;
Программа может работать практически с любыми трехмерными моделями. Поддерживается более десятка известных форматов, потому допустима конвертация со сторонних редакторов;
Позволяет импортировать файлы в удобный редактор iClone. В него можно загрузить не только готовые модели, но ещё и: ландшафт и даже движения персонажей;
Можно использовать библиотеку Google 3D Warehouse для использования из неё бесплатных моделей;
Может экспортровать файлы OBJ в популярные сервисы для обработки фотоматериалов.

Особенности работы

Существенным недостатком этого приложения является полное отсутствие русификации. К тому же, его не получится установить, поскольку даже пользовательских надстроек не предусмотрено. Возможно, в будущем эта проблема будет исправлена. Работать с 3DXchange можно на компьютерах с операционной системой windows.

Ключевые особенности

Конвертирует файлы трехмерных моделей;
Работает только с самыми современными компьютерами на последних версиях windows;
Нет русского языка;
Позволяет импорт моделей из других программ;
Тесная интеграция с сервисами для обработки фото;
Интерфейс очень прост для использования;
Внушительные системные требования;
Может работать только при наличии установленного приложения iClone.

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2964 просмотров, 11 ответов

‎08-23-2015

12:08 PM

Import FBX Error

When I import my character FBX as an asset into Stingray I get the following error repeatedly and the FBX import fails:

…»has more than 4 influences per vertex, weights were pruned.»

Any tips for solving this issue?

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‎08-23-2015

08:04 PM

In your DCC of choice (Max/Maya/etc) you need to limit the amount of influences per vertex.

In Maya, for example, you set the Max influences when you bind your skin. Or, you can use ‘Set Max Influences’ under Skin -> Edit Influences to modify an existing skinned mesh.

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‎08-23-2015

10:21 PM

Hi, Thanks for your help. I found that area and was able to edit the Max Influences.

I am also getting another persistent error:

«Error message: ‘Failed to read scene cache file: Named object has empty string'»

This occurs when I drag and drop my FBX to the Asset Browser.

Thx!

‎08-24-2015

06:35 AM

Thanks, I’ll look into this. You could try deleting your project data folder and recompiling. It could be that because the compile failed previously, your data may be in a bad state.

‎08-24-2015

06:38 AM

Can you share your FBX with us? You can do so privately if you need.

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‎08-24-2015

05:12 PM

Animize, i’ve recreated this issue — it is logged as: GAME-9549 for reference.

This means that you have a node in your scene that has an empty string as the name. 3DS Max allows this — and we aren’t properly handling that data.

Looking at your scenes I don’t know what nodes are causing the issue — but I am looking into it so that you can have a workaround.

‎08-24-2015

06:10 PM

After importing into 3dsmax or maya and re-exporting the scenes I can import into Stingray. That seems to sanitize the scene.

Animize

‎08-24-2015

06:19 PM

Hi Andrew, I’m using Maya LT and when I import the FBX file to Maya LT and then export FBX again I still get the…

Error message: ‘Failed to read scene cache file: Named object has empty string’

Does it work for you if you export from Maya LT? I am trying the Games Exporter and just exporting FBX.

‎08-24-2015

06:44 PM

Could you do me a favor and export the scene as FBX Ascii? That way I can inspect the file easily. Thanks.

I tested with MayaLT — but I did not export animation.

Animize

‎08-24-2015

09:04 PM

This issue has now been addressed based on the above feedback and will appear in a future build.

Thank you for reporting this.

Details:

Nodes/objects in the attached scenes have names with empty strings

Workaround until a build with the fix is available:

Give all objects/nodes in the scene a name that is not empty

What the fix will do:

Any object or node with a empty string as a name will be renamed to «_ncl1_0» during import into the editor.

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