Kyocera error 5101

Have swapped Black charge roller and drum unit. Still getting error. Is it main HV. Pcb?

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  1. 04-11-2014


    #1

    RickyG is offline


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    C5101. error on Ta4550ci

    Have swapped Black charge roller and drum unit. Still getting error. Is it main HV. Pcb?


  2. 04-11-2014


    #2

    Re: C5101. error on Ta4550ci

    There is a troubleshooting guide that Kyocera has for that model, the file size is 16 meg if you have an email I can scan you the pages that pertain to your issue.


  3. 11-04-2014


    #3

    dikyo is offline


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    Re: C5101. error on Ta4550ci

    Hi,

    I have a 4550CI that gives an error C-5101

    Mostly early in the morning immediatly after switching on the machine.
    Sometimes the machine works normal en it gives the error during a printjob.

    I already replaced: Drumunit (incl. maincharger)
    main HV board
    engineboard
    main pwb.

    ……………………but still the same code.

    What can be the solution of this problem?

    thanks in advance.

    Grtz.

    Dikyo

    Last edited by dikyo; 11-04-2014 at 08:27 PM.


  4. 04-28-2015


    #4

    fourl6 is offline


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    Re: C5101. error on Ta4550ci

    Quote Originally Posted by RickyG
    View Post

    Have swapped Black charge roller and drum unit. Still getting error. Is it main HV. Pcb?

    Hi Guys,

    We had a TA4550ci with this error. It looks like we fixed it with the K main charge and resetting U930.

    Our problem was we tried swapping out the K drum unit from another machine so we didnt reset U930, the error kept occurring and lead us down the HVT/Engine PWB/Drum Drive path with no results.

    Its turned on this morning and worked perfectly.

    The only other problem it had was faint black text on the first copy out after not being used for a few hours during the day which im guessing was tied in with the main charge issue, just not bad enough to bring up the error.


  5. 04-30-2015


    #5

    Re: C5101. error on Ta4550ci

    uh…

    It could be that its too cold and wet overnight. In the morning after room temperature warms up it has moisture in the system.

    Idling colour developers are not healthy developers.


  6. 04-30-2015


    #6

    fourl6 is offline


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    Re: C5101. error on Ta4550ci

    Quote Originally Posted by jmaister
    View Post

    uh…

    It could be that its too cold and wet overnight. In the morning after room temperature warms up it has moisture in the system.

    Our machine reproduced the same error code in our workshop, 2 other taskalfa’s next to it in the same conditions worked fine.


  7. 04-30-2015


    #7

    Re: C5101. error on Ta4550ci

    ah ok.

    if anyone gets random c5101/2/3/4, check environment~~~ could be.

    Last edited by jmaister; 04-30-2015 at 08:27 AM.

    Idling colour developers are not healthy developers.


  8. 04-30-2015


    #8

    GUNit is offline


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    Re: C5101. error on Ta4550ci

    Quote Originally Posted by jmaister
    View Post

    ah ok.

    if anyone gets random c5101/2/3/4, check environment~~~ could be.

    the fix for this is to reset the charge roller count when it has done over life. unfortunately the majority of engineers when changing the charge roller itself do not reset the count so the machine still thinks it has done many thousands of copies so it will try and compensate for this. there comes a point when the machine says the high voltage unit cant give anymore and it throws a charge code. if in a cold enviro what I did was to fit the tray heaters from an old voyager 2525 and enabled the tray heaters -job done good luck


  9. 05-22-2015


    #9

    Re: C5101. error on Ta4550ci

    Quote Originally Posted by GUNit
    View Post

    the fix for this is to reset the charge roller count when it has done over life. unfortunately the majority of engineers when changing the charge roller itself do not reset the count so the machine still thinks it has done many thousands of copies so it will try and compensate for this. there comes a point when the machine says the high voltage unit cant give anymore and it throws a charge code. if in a cold enviro what I did was to fit the tray heaters from an old voyager 2525 and enabled the tray heaters -job done good luck

    its uncanny how this worked right away. one color machine rebooted to this error code, replaced charge roller (but it came back few days later). The following visit u930 reset count executed, next reboot gave no problem and its been a week, no call back.

    thx Kyocera engineer, another undocumented trick.

    Idling colour developers are not healthy developers.


  10. 05-26-2015


    #10

    GUNit is offline


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    Re: C5101. error on Ta4550ci

    Quote Originally Posted by jmaister
    View Post

    its uncanny how this worked right away. one color machine rebooted to this error code, replaced charge roller (but it came back few days later). The following visit u930 reset count executed, next reboot gave no problem and its been a week, no call back.

    thx Kyocera engineer, another undocumented trick.

    Think the general rule to follow is if there is a counter for it then reset it, the great thing about digital is there are so many calibrations and compensations for aging and dirty optics etc going on in the background that a lot of engineers forget this. if you think back to the analogue days when your optics got dirty then you got crappy copies, especially in dusty enviros, whereas now with digital you don’t. this is why when you clean the optics you need to do auto grey adjust just to bring back everything to base level again, just like saying ok the high voltage has adjusted enough for that 600k charge roller ill change it but I must tell the machine I have so it can once again return to base level and start recounting and compensating. hope this makes sense and glad you are up and running again.


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  • Code: 0030
  • Description: FAX control PWB system error
    Processing with the fax software was disabled due to a software problem.
  • Causes: FAX control PWB
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, re-mount the FAX controller PWB, then turn power on. 2. Reinstall the fax software. 3. Replace the FAX control PWB.
  • Code: 0060
  • Description: Engine PWB mismatch
    Unmatching engine and engine sub boards. Defective engine subboard.
  • Causes: Engine PWB
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Replace the engine PWB.
  • Code: 0070
  • Description: FAX control PWB incompatible detection error
    Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
  • Causes: FAX control PWB (The FAX PWB installed will not be the one designed for the machine).
  • Remedy: 1. Install the FAX system designed for the model. 2. Reinstall the fax software.
  • Code: 0100
  • Description: Backup memory device error
  • Causes: EEPROM(main PWB)
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM on the main circuit PWB is peroperly installed on the main circuit PWB and, if not, re-install it. 3. Replace the main PWB.
  • Code: 0120
  • Description: MAC address data error
    For data in which the MAC address is invalid.
  • Causes: EEPROM(main PWB)
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check the MAC address on the network status page. 3. If it is blank, obtain an EEPROM with its MAC address written from the service support and install. 4. Replace the main PWB.
  • Code: 0150
  • Description: Backup memory read/write error (engine PWB)
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: EEPROM (engine PWB)
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM is peroperly installed on the engine PWB and reinstall it. 3. Replace the engine PWB. 4. Check the EEPROM and if the data are currupted, contact the service support.
  • Code: 0160
  • Description: Backup memory data error (engine PWB)
    Reading data from EEPROM is abnormal.
  • Causes: EEPROM
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Execute U021 — memory initializing.(see page 1-3-28) 3. If the EEPROM data are currupted, contact the service support.
  • Code: 0170
  • Description: Billing counting error
    The values on the main circuit PWB and on the engine do not match for any of charging counter, life counter, and scanner counter.
  • Causes: EEPROM. Main PWB. Engine PWB
  • Remedy: EEPROM 1. Check that the EEPROMs installed in the main PWB and the engine PWB are correct and, if not, use the correct EEPROM for the model. 2. If the EEPROM data are currupted, contact the service support.
    Main PWB Replace the main PWB.
    Engine PWB Replace the engine PWB.
  • Code: 0180
  • Description: Machine number mismatch
    Machine number of main and engine does not match.
  • Causes: Data damage of EEPROM.
  • Remedy: 1. Confirm the machine data for the main and engine units by using U004. 2. If the serial number data of different models is alternately displayed, install the correct EEPROM in the PWB of the wrong serial number data. 3. Contact the Service Support.
  • Code: 0350
  • Description: Panel PWB communication error (electronic volume I2C communication error) NACK is received during I2C communication — retried 5 times — rebooting command sent — retried 5 times If NACK is still received.
  • Causes: Operation PWB. Main PWB
  • Remedy: Operation PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Operation PWB (YC10) and Main PWB (YC6) 3. If the wiring is disconnected, shorted or grounded, replace the wiring.
    Main PWB Replace the main PWB.
  • Code: 0620
  • Description: FAX image DIMM error 1.
    The Fax image DIMM has not been installed. 2. Fax image DIMM access error.
  • Causes: FAX image DIMM. Main PWB.
  • Remedy: FAX image DIMM 1. Install the FAX image DIMM supplied in the FAX system onto the main PWB. 2. Firmly install the FAX image DIMM again onto the main board. 3. Check the FAX image DIMM terminals and remove any foreign objects that may be adhered to it. 4. Replace with a new FAX image DIMM.
    Main PWB. Replace the main PWB.
  • Code: 0630
  • Description: DMA error
    DMA transmission of image data does not complete within the specified period of time.
  • Causes: DP CIS. DP main PWB Main PWB
  • Remedy: DP CIS 1. Reconnect the CIS signal line. 2. Confirm that the CIS connector terminals are firmly connected. Insert the connector all the way in. 3. If the wiring is disconnected, shorted or grounded, replace the wiring.
    DP main PWB Main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. If the wiring is disconnected, shorted or grounded, replace the wiring. Wiring that connects the CIS and the DP controller PWB. Wiring that connects the DP main PWB and the main PWB. 3. Replace the DP main PWB. 4. Replace the main PWB.
  • Code: 0640
  • Description: Hard disk error
    The hard disk cannot be accessed.
  • Causes: HDD. Main PWB
  • Remedy: HDD 1. If an abnormal noise is heard from the HDD, replace the HDD. 2. Check the SATA wiring between the HDD and the main circuit PWB for loose connection, disconnection and damages, and that it is connected into the correct terminal. Main PWB: YC1,YC27 3. Replace the SATA cable. 4. Execute U024 to initialize (FULL) the HDD. 5. If an error is detected after executing U024, replace the HDD.
    Main PWB Replace the main PWB.
  • Code: 0650
  • Description: FAX image DIMM check error
    A fax image DIMM which was used with another machine is installed.
  • Causes: FAX DIMM. Main PWB.
  • Remedy: FAX DIMM. 1. Confirm that a used FAX image DIMM was used instead of the FAX image DIMM contained in the FAX system. 2. If a DIMM that was used with other unit has been installed, execute maintenance mode U671 — Recovery FAX DIMM. 3. Check whether the Fax DIMM is properly inserted into the socket on the main PWB. 4. Replace with a new FAX image DIMM.
    Main PWB Replace the main PWB.
  • Code: 0660
  • Description: Hard disk encryption key error
  • Causes: EEPROM. HDD. Main PWB
  • Remedy: EEPROM 1. Execute U004 if this occurs after the EEPROM has been changed.
    HDD 1. If an abnormal noise is heard from the HDD, replace the HDD. 2. Check the SATA wiring between the HDD and the main circuit PWB for loose connection, disconnection and damages, and that it is connected into the correct terminal. Main PWB: YC1,YC27 3. Replace the SATA cable. 4. Execute U024 to initialize (FULL) the HDD. 5. If an error is detected after executing U024, replace the HDD.
    Main PWB Replace the main PWB.
  • Code: 0670
  • Description: Hard disk overwriting erasure error
  • Causes: HDD. Main PWB.
  • Remedy: HDD 1. If an abnormal noise is heard from the HDD, replace the HDD. 2. Check the SATA wiring between the HDD and the main circuit PWB for loose connection, disconnection and damages, and that it is connected into the correct terminal. Main PWB: YC1,YC27 3. Replace the SATA cable. 4. Execute U024 to initialize (FULL) the HDD. 5. If an error is detected after executing U024, replace the HDD.
    Main PWB Replace the main PWB.
  • Code: 0800
  • Description: Image processing error
    JAM010X is detected twice.
  • Causes: Main PWB
  • Remedy: Replace the main PWB.
  • Code: 0830
  • Description: FAX control PWB flash program area checksum error
    A checksum error occurred with the program of the FAX control PWB.
  • Causes: FAX software. FAX control PWB.
  • Remedy: FAX software 1. Reinstall the fax software.
    FAX control PWB 1. Execute initializing by U600.(Refer to the FAX service manual) 2. Replace the FAX control PWB.
  • Code: 0840
  • Description: Faults of RTC
    (“Time for maintenance T” is displayed) [Check at power up] The RTC setting has reverted to a previous state. The machine has not been powered for 5 years (compared to the settings stored periodically in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. [Checked periodically (in 5- minute interval) after powered up] The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check. After C840 is detected, the machine enters in disconnection mode after the main power switch has been switched on and off and indicates ‘Maintenance T.’
  • Causes: Battery ( main PWB). Main PWB.
  • Remedy: Battery ( main PWB) 1. Make sure that the back-up batteries on the main PWB are not short-circuited. 2. Reset Maintenance T by executing U906. 3. If the same C call is displayed when power is switched on and off, replace the back up battery. 4. If communication error (due to a noise, etc.) is present with the RTC on the main circuit PWB, check the PWB is properly grounded.
    Main PWB Replace the main PWB.
  • Code: 0870
  • Description: PCFAX control PWB to main PWB high capacity data transfer error
    High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
  • Causes: FAX control PWB. HDD. Main PWB.
  • Remedy: FAX control PWB 1. Turn the main power swtch off and after 5 seconds, re-mount the FAX controller PWB, then turn power on. 2. Replace the FAX control PWB.
    HDD Execute U024 to initialize the HDD.
    Main PWB Replace the main PWB.
  • Code: 0920
  • Description: Fax file system error
    The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
  • Causes: FAX control PWB.
  • Remedy: 1. Execute initializing by U600 (Refer to the FAX service manual). 2. Replace the FAX control PWB.
  • Code: 0980
  • Description: 24 V power down detect
    If a 24V power disconnection signal is observed and a 12V power disconnection signal is observed simultaneously for one second.
  • Causes: Power source PWB.
  • Remedy: 1. Check the +24V output is given at YC12- 1 to 3 of the power circuit PWB. 2. Replace the power source PWB
  • Code: 1000
  • Description: MP lift motor error
    If the MP lift sensor 1 (upper limit detect) or 2 (bottom detect) is not detectable to be turned on while the MP lift motor is ascending or descending.
  • Causes: Manual feed lift base elevating mechanism. MP lift motor. MP lift sensor1. MP lift sensor2. Feed PWB 2. Engine PWB.
  • Remedy: Manual feed lift base elevating mechanism 1. Check that the paper lift base of the manual feed tray can smoothly ascend and descent, if not, repair or replace. 2. Check that the lift lever is located so that it can ascend or descend by the lift motor cam and that it not damaged and, if necessary, re-install or replace the manual feed table.
    MP lift motor 1. Check that the paper elevator has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MP lift motor and Relay PWB (YC3) Relay PWB (YC12) and Feed PWB1 (YC17) Feed PWB1 (YC1) and Engine PWB (YC6) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the MP lift motor.
    MP lift sensor1 MP lift sensor2 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MP lift sensor1,2 and Relay PWB (YC3) Relay PWB (YC12) and Feed PWB1(YC17) Feed PWB1 (YC1) and Engine PWB (YC6) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the MP lift sensor1 or MP lift sensor2.
    Feed PWB 2 Replace the Feed PWB 2.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 1010
  • Description: Lift motor 1 error
    After cassette 1 is inserted, lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. The lock signal of the motor is detected continuously for 1 s. This error is detected 5 times successively.
  • Causes: Cassette lift base elevating mechanism. Lift motor 1. Lift sensor 1. Feed PWB 2. Engine PWB.
  • Remedy: Cassette lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
    Lift motor 1 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Lift motor 1 and Feed PWB 2 (YC3) Feed PWB 2 (YC1) and Engine PWB (YC4) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the lift motor 1.
    Lift sensor 1 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Lift sensor 1 and Feed PWB 2 (YC8) Feed PWB 2 (YC1) and Engine PWB (YC4) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the lift sensor1.
    Feed PWB 2 Replace the Feed PWB 2.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 1020
  • Description: Lift motor 2 error
    After cassette 2 is inserted, lift sensor 2 does not turn on within 12 s. This error is detected 4 times successively. The lock signal of the motor is detected continuously for 1 s. This error is detected 4 times successively.
  • Causes: Cassette lift base elevating mechanism. Lift motor 2. Lift sensor 2. Feed PWB 2. Engine PWB.
  • Remedy: Cassette lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
    Lift motor 2 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Lift motor 2 and Feed PWB 2 (YC3) Feed PWB 2 (YC1) and Engine PWB (YC4) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the lift motor 2.
    Lift sensor 2 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Lift sensor 2 and Feed PWB 2 (YC8) Feed PWB 2 (YC1) and Engine PWB (YC4) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the lift sensor2.
    Feed PWB 2 Replace the Feed PWB 2.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 1030
  • Description: PF lift motor 1 error (paper feeder)
    After cassette 3 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: PF Lift motor 1. PF Lift sensor 1. PF main PWB.
  • Remedy: Cassette lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
    PF Lift motor 1 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift motor 1 and main PWB (YC7) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. PFReplace the lift motor 1.
    PF Lift sensor 1 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift sensor 1 and PF main PWB (YC7) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the lift sensor 1.
    PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1040
  • Description: PF lift motor 2 error (paper feeder)
    After cassette 4 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection.
  • Causes: Cassette lift base elevating mechanism. PF Lift motor 2. PF Lift sensor 2. PF main PWB.
  • Remedy: Cassette lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
    PF Lift motor 2 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift motor 2 and PF main PWB (YC7) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the PF Lift motor2.
    PF Lift sensor 2 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift sensor 2 and PF main PWB (YC7) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the PF Lift sensor 2.
    PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1100
  • Description: PF lift motor 1 error (large capacity feeder)
    After cassette 3 is inserted, PF lift sensor 1 does not turn on within 23 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 200 ms or more 5 times successively. However, the first 1 s after PF lift motor 1 is turned on is excluded from detection
  • Causes: Paper feeder lift base elevating mechanism. PF Lift motor1. PF Lift sensor1. PF main PWB.
  • Remedy: Paper feeder lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
    PF Lift motor1 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift motor 1 and PF main PWB (YC7) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the PF lift motor1.
    PF Lift sensor1 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift sensor 1 and PF main PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the PF lift sensor1.
    PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1110
  • Description: PF lift motor 2 error (large capacity feeder)
    After cassette 4 is inserted, PF lift sensor 2 does not turn on within 23 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 200 ms or more 5 times successively. However, the first 1 s after PF lift motor 2 is turned on is excluded from detection
  • Causes: Paper feeder lift base elevating mechanism. PF Lift motor 2. PF Lift sensor2. PF main PWB.
  • Remedy: Paper feeder lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
    PF Lift motor 2 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift motor 2 and PF main PWB (YC7) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the PF Lift motor2.
    PF Lift sensor2 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF Lift sensor 2 and PF main PWB (YC4) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the PF Lift sensor 2.
    PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1140
  • Description: SD lift motor error (side deck)
    After cassette 5 is inserted, SD lift sensor does not turn on within 30 s. The lock signal of the motor is detected continuously for 200 ms.
  • Causes: Paper feeder lift base elevating mechanism. SD Lift motor. SD Lift sensor. SD main PWB.
  • Remedy: Paper feeder lift base elevating mechanism Check that the cassette base can be manipulated smoothly, if not, repair or replace.
    SD Lift motor 1. Check that the cassette base has been ascended. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SD Lift motor and SD main PWB (YC8) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the SD Lift motor.
    SD Lift sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. SD Lift sensor and SD main PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the SD Lift sensor.
    SD main PWB Replace the SD main PWB (Refer to the service manual for the paper feeder).
  • Code: 1400
  • Description: Rotary guide motor error
    The guide sensor is not detected to be on at the home position detection with the rotary guide for three times in a row.
  • Causes: Rotary guide motor. BR PWB.
  • Remedy: Rotary guide motor 1. Check the rotary guide and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Rotary guide motor and BR PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the rotary guide motor.
    BR PWB Replace the BR PWB.
  • Code: 1410
  • Description: Rotary de-curler error
    If the de-curler won’t turn On/ Off despite it has been activated for 400 steps during waiting for the de-curler sensor to be On/Off three times in a row.
  • Causes: Rotary de-curler motor. BR PWB.
  • Remedy: Rotary de-curler motor 1. Check the rotary de-curler and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Rotary de-curler motor and BR PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the rotary de-curler motor.
    BR PWB Replace the BR PWB.
  • Code: 1710
  • Description: Side multi tray incompatible detection error
    The side multi tray has been installed with a device to which it is incompatible.
  • Causes: The side multi tray is installed with a device to which it is incompatible.
  • Remedy: Install the side multi-tray with the target model.
  • Code: 1800
  • Description: Paper feeder communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Paper feeder. PF main PWB. Engine PWB
  • Remedy: Paper feeder Check the wiring connection status with the main unit and, if necessary, try connecting it again.
    PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC13) and Engine PWB (YC19) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 1900
  • Description: Paper feeder EEPROM error
    When writing the data, read and write data does not match 3 times in succession.
  • Causes: PF main PWB (EEPROM).
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2101
  • Description: Developer motor error
    After developer motor is driven, the ready signal does not turn to L within 5 s. After developer motor is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Developer unit. Developer motor. Engine PWB.
  • Remedy: Developer unit 1. Check that the developer waste lock has been released and, if not, release the lock. 2. Check that the gears and spiral screw of the developer unit are not damaged. 3. Confirm that the developer roller can rotate. 4. If it won’t rotate, replace the developer unit.
    Developer motor 1. To check the motor operation, execute DLP(K) by U030. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer motor and Feed PWB 1 (YC8) Feed PWB 1 (YC2) and Engine PWB (YC5) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Developer motor.
    Engine PWB. 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 2201
  • Description: drum motor steady-state error
    After drum motor is stabilized, the ready signal is at the H level for 5 s continuously.
  • Causes: Drum unit. Drum motor. Engine PWB
  • Remedy: Drum unit 1. Confirm that the drum or the drum screw can rotate. 2. If it won’t rotate, replace the drum unit.
    Drum motor 1. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. drum motor and Feed PWB 1 (YC9) Feed PWB 1 (YC2) and Engine PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the drum motor.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 2211
  • Description: Drum motor startup error
    Drum motor is not stabilized within 5 s since the motor is activated.
  • Causes: Drum unit. Drum motor. Engine PWB.
  • Remedy: Drum unit 1. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the drum or the drum screw can rotate. 3. If it won’t rotate, replace the drum unit.
    Drum motor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. drum motor and Feed PWB 1 (YC9) Feed PWB 1 (YC2) and Engine PWB (YC5) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the drum motor.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 2300
  • Description: Fuser motor error
    After fuser motor is driven, the ready signal does not turn to L within 2 s. After fuser motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Fuser motor. Engine PWB. Feed PWB 1. Fuser unit.
  • Remedy: Fuser motor 1. To check the motor operation, execute U030 Fuser (Fuser motor). 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser motor and Feed PWB 1(YC18) Feed PWB 1(YC1) and Engine PWB (YC6) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the fuser motor.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
    Feed PWB 1 Replace the Feed PWB 1.
    Fuser unit Replace the fuser unit.
  • Code: 2500
  • Description: Paper feed motor error
    After paper feed motor is driven, the ready signal does not turn to L within 2 s. After paper feed motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Paper feed motor. Engine PWB.
  • Remedy: Paper feed motor 1. To check the motor operation execute U030 Feed (paper feed motor). 2. Check the paper feed roller and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Paper feed motor and Feed PWB 2(YC2) Feed PWB 2(YC1) and Engine PWB (YC4) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the paper feed motor.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 2550
  • Description: Transfer motor error
    After Transfer motor is driven, the ready signal does not turn to L within 2 s. After Transfer motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Transfer motor. Engine PWB.
  • Remedy: Transfer motor 1. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Transfer motor and Relay PWB(YC6) Relay PWB(YC5) and Feed PWB 1 (YC13) Feed PWB 1 (YC2) and Engine PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Transfer motor.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 2600
  • Description: PF paper feed motor error (large capacity feeder)
    After PF paper feed motor is driven, the ready signal does not turn to L within 2 s.
  • Causes: PF paper feed motor. PF main PWB.
  • Remedy: PF paper feed motor 1. To check the feed unit operation, execute U247 LCF- Motor ON. 2. Check the paper feed roller and drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF paper feed motor and PF main PWB (YC16) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the paper feed motor.
    PF main PWB Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2810
  • Description: Inner waste toner motor error
    Initialized when an error is constantly observed for 2 seconds after the inner waste tonner motor is activated. An error is detected twice for 2.5 seconds after rebooting. The lock detect signal won’t be H level three times in a row within 200 ms at 1.25 ms cycles after the waste toner motor has been driven.
  • Causes: Waste toner box. Waste toner motor. Engine PWBr box
  • Remedy: Waste toner box 1. Rotate the waste toner spiral by the hand and check that they are not unusually loaded. 2. If the spiral won’t rotate, replace the waste toner tank.
    Waste toner motor 1. Rotate the drive gear by the hand and check that they are not unusually loaded. 2. Clean the drive gears and the axle holder. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Waste toner motor and Front PWB (YC13) Front PWB (YC3) and Engine PWB (YC7) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the waste toner motor.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 3100
  • Description: Scanner carriage error
    The home position is not correct when the power is turned on, at the end of a reading process of the table and document processor.
  • Causes: The scanner mirror frame is being locked after setup. Scanner motor. Home position sensor. ISC PWB. Main PWB.
  • Remedy: The scanner mirror frame is being locked after setup. Check whether the scanner mirror frame has been unlocked and unlock if necessary.
    Scanner motor 1. To check the scanner motor, execute U073. 2. Move the scanner by the hand to check whether it is unusually difficult to move. 3. Check that the optical wire rope is not disengaged and engage the wire. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Scanner motor and ISC PWB (YC5) ISC PWB (YC3) and Main PWB (YC11) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the scanner motor.
    Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Home position sensor and ISC PWB (YC8) 3. Replace the home position sensor.
    ISC PWB Replace the ISC PWB and execute U411.
    Main PWB Replace the main PWB.
  • Code: 3210
  • Description: CIS lamp error
    When input value at the time of CIS illumination does not exceed the threshold value between 5 s.
  • Causes: CIS. DPSHD PWB. DP relay PWB.
  • Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Execute CCD of U061 lamp check. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and DPSHD PWB (YC2) DPSHD PWB (YC3) and DP relay PWB (YC2) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the CIS and execute U091 and U411.
    DPSHD PWB Replace the DPSHD PWB.
    DP relay PWB Replace the DP relay PWB.
  • Code: 3220
  • Description: CCD lamp activation error
    The threshold is calculated for colors at initialization and the pixel which does not exceed that value is greater than 1000.
  • Causes: CIS. ISC PWB. Main PWB.
  • Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. LED lamp PWB and ISC PWB (YC6) CCD PWB (YC2) and ISC PWB (YC9) ISC PWB (YC3) and Main PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. If the LED lamp won’t light, replace the LED PWB and execut U411.
    ISC PWB Replace the ISC PWB and execute U411.
    Main PWB Replace the main PWB.
  • Code: 3300
  • Description: Optical system (AGC) error
    One of the gains is FF or 00 during the CCD lamp AGC is being processed.
  • Causes: LED lamp PWB. CCD PWB. ISC PWB. Main PWB.
  • Remedy: LED lamp PWB 1. To check the lamp, execute U061 CCD. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. LED lamp PWB and ISC PWB (YC6) CCD PWB (YC2) and ISC PWB (YC9) ISC PWB (YC3) and Main PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. If the LED lamp won’t light, replace the LED PWB and execut U411.
    CCD PWB Replace the ISU and execute U411.
    ISC PWB Replace the ISC PWB and execute U411.
    Main PWB Replace the main PWB.
  • Code: 3310
  • Description: CIS AGC error
    After AGC, correct input is not obtained at CIS.
  • Causes: CIS. DPSHD PWB.
  • Remedy: CIS 1. Execute U906 Separating Operation Release. 2. To check the lamp, execute U061 CCD. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP CIS and DPSHD PWB (YC2) DPSHD PWB (YC3) and DP relay PWB (YC2) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the CIS and execute U091 and U411.
    DPSHD PWB Replace the DPSHD PWB.
  • Code: 3500
  • Description: Communication error
    between scanner and ASIC An error code is detected.
  • Causes: ISC PWB. Main PWB.
  • Remedy: ISC PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. ISC PWB (YC3) and Main PWB (YC11) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the ISC PWB and execute U411.
    Main PWB Replace the main PWB.
  • Code: 3600
  • Description: Scanner sequence error
  • Causes: ISC PWB
  • Remedy: 1. Execute U021 memory initializing. 2. Replace the ISC PWB and execute U411.
  • Code: 3700
  • Description: Scanner device error
  • Causes: CCD (ISU)
  • Remedy: Since the ISU is mounted with a CCD of different type, install the ISU that matches with the model.
  • Code: 3800
  • Description: AFE error
    When writing the data, read and write data does not match 3 times in succession. No response is received in 100 ms from AEF.
  • Causes: ISC PWB. CCD PWB.
  • Remedy: ISC PWB 1. Confirm that the FCC wiring connector is not distorted and connect the FCC wiring all the way in. CCD PWB (YC2) and ISC PWB (YC9) 2. If the FCC wiring is disconnected, replace the FCC wiring. 3. Replace the ISC PWB and execute U411.
    CCD PWB Replace the ISU and execute U411.
  • Code: 3900
  • Description: Backup memory read/write error (ISC PWB)
    Read and write data does not match.
  • Causes: Backup memory (ISC PWB).
  • Remedy: 1. Turn the main power switch off and after 5 seconds, turn it on. 2. Replace the ISC PWB and execute U411.
  • Code: 4001
  • Description: Polygon motor synchronization error
    After polygon motor is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s.
  • Causes: Polygon motor (LSU). Engine PWB.
  • Remedy: Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and Engine PWB (YC15) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 4011
  • Description: Polygon motor steady-state error
    After Polygon motor is stabilized, the ready signal is at the H level for 15 s continuously.
  • Causes: Polygon motor (LSU). Engine PWB.
  • Remedy: Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and Engine PWB (YC15) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 4101
  • Description: BD initialization error K
    After Polygon motor is driven, the BD signal is not detected for 1 s.
  • Causes: PD PWB K (LSU). Engine PWB.
  • Remedy: PD PWB K (LSU) 1. Confirm that the FCC wiring connector is not distorted and connect the FCC wiring all the way in. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 2. If the FCC wiring is disconnected, replace the FCC wiring. 3. Replace the laser scanner unit.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 4201
  • Description: BD steady-state error K
    The BD signal is not detected.
  • Causes: PD PWB K (LSU). Engine PWB.
  • Remedy: PD PWB K (LSU) 1. Confirm that the FCC wiring connector is not distorted and connect the FCC wiring all the way in. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 2. If the FCC wiring is disconnected, shorted or grounded, replace the FCC wiring. 3. Replace the laser scanner unit.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 5101
  • Description: Main high-voltage error K
    Measure the inflowing current when Vpp is varied in 3 steps and verify if the difference of the currents of 0 and step 2 is less than 42 (51 if lower highvoltage board).
  • Causes: Drum unit. Charger roller unit. High voltage PWB. Engine PWB
  • Remedy: Drum unit 1. Confirm that the drum or the drum screw can rotate. 2. If it won’t rotate, replace the drum unit. 3. Check that the discharger lamp is properly connected.
    Charger roller unit 1. Check that the high-voltage contacts are not distorted or adhered with foreign objects. 2. Reinstall the chrager roller unit.Or, replace the charger roller unit.
    High voltage PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. High voltage PWB (YC2) and Engine PWB (YC16) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the High voltage PWB.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 6000
  • Description: Broken fuser heater wire
    Fuser thermistor 1 does not reach 100° C/212 °F even after 30 s during warming up. The detected temperature of fuser thermistor 1 does not reach the specified temperature (ready indication temperature) for 420 s in warming up after reached to 100° C/212 °F.
  • Causes: Fuser unit. Engine PWB. Power source PWB. Fuser heater.
  • Remedy: Fuser unit 1. Check that no paper jam is present. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit and execute U167 counter clear. (Deteriorated sensitivity due to the toner adhered to the center thermistor.)
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
    Power source PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Power source PWB (YC3) and fuser heater PWB (YC3) Fuser heater PWB (YC2) and feed PWB 1 (YC27) Feed PWB 1 (YC1) and Engine PWB (YC6)
    Fuser heater 1. Replace the fuser unit.
  • Code: 6020
  • Description: Abnormally high fuser thermistor 1 temperature
    Fuser thermistor 1 detects a temperature higher than 240°C/464°F for 1 s.
  • Causes: Fuser unit. Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 6030
  • Description: Broken fuser thermistor 1 wire
    Fuser thermistor 1 detects a lower then 30°C/86°F when the temperature at the fuser thermistor 2 is higher than 70°C/158°F for during werming up. Fuser thermistor 2 detects a lower then 50°C/122°F for 15s during werming up.
  • Causes: Fuser unit. Engine PWB. Fuser thermistor 1. Fuser thermostat (triggered).
  • Remedy: Fuser unit 1. Check that no paper jam is present. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit and execute U167 counter clear. (Deteriorated sensitivity due to the toner adhered to the center thermistor.)
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
    Fuser thermistor 1 1. Replace the Fuser unit and execute U167 counter clear.
    Fuser thermostat (triggered) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and fuser heater PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
  • Code: 6040
  • Description: Fuser heater error
    Input from fuser center thermistor 1 is abnormal value continuously for 1 s. CPU port PH1 to stay in H level for one second or more in all operating modes is judged that the connector is disconnected.
  • Causes: Fuser unit. Engine PWB. Center thermistor 1. Fuser thermostat (triggered)
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
    Center thermistor 1 1. Replace the Fuser unit and execute U167 counter clear.
    Fuser thermostat (triggered) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and fuser heater PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
  • Code: 6050
  • Description: Abnormally low fuser thermistor 1 temperature
    Fuser thermistor 1 detects a temperature lower than 100°C/212°F for 1 s after warming up, during ready or during print. The temperature of thermistor 1 is detected to be less than 70°C/158°F for more than one second during lowpower mode.
  • Causes: Power source. Fuser unit. Engine PWB. Fuser thermistor 1. Fuser thermostat (triggered).
  • Remedy: Power source 1. Check that the operating voltage falls within +/-10%. 2. Check no voltage drop is caused. The heater is deactivated at 70V or lower. 3. Relocate the AC outlet that supplies power.
    Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 1. Replace the engine PWB.
    Fuser thermistor 1 1. Replace the fuser unit and execute U167 counter clear.
    Fuser thermostat (triggered) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and fuser heater PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
  • Code: 6200
  • Description: Broken fuser edge heater wire
    Fuser thermistor 2 does not reach 100° C/212 °F even after 30 s during warming up. The detected temperature of fuser thermistor 2 does not reach the specified temperature (ready indication temperature) for 420 s in warming up after reached to 100° C/212 °F.
  • Causes: Fuser unit. Engine PWB. Fuser center thermistor 1.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
    Fuser center thermistor 1 1. Replace the Fuser unit and execute U167 counter clear.
  • Code: 6220
  • Description: Abnormally high fuser edge thermistor temperature
    Fuser thermistor 2 detects a temperature higher than 220°C/428°F for 1 s.
  • Causes: Fuser unit. Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 6230
  • Description: Broken fuser edge thermistor wire
    The Input signal from the fuser thermistor 2 is 992 or more (A/D value) continuously for 1 s when the temperature at the fuser thermistor 1 is higher than 100°C/212°F. Fuser thermistor 2 detects a lower then 50°C/122°F for 15s during werming up.
  • Causes: Fuser unit. Engine PWB
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 6250
  • Description: Abnormally low fuser edge thermistor temperature
    Fuser thermistor 2 detects a temperature lower than 100°C/212°F for 1 s during ready or print. Fuser thermistor 2 detects a temperature lower than 50°C/ 122°F for 1 s during low power mode.
  • Causes: Fuser unit. Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Fuser unit and Engine PWB (YC26) If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 6320
  • Description: Abnormally high fuser middle thermistor 3 temperature
    Fuser middle thermistor 3 detects a temperature higher than 205°C/401°F for 1 s.
  • Causes: Fuser unit. Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 6400
  • Description: Zero-cross signal error
    While fuser heater ON/OFF control is performed, the zerocross signal is not input within 3 s.
  • Causes: Fuser unit.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser heater PWB (YC2) and feed PWB 1 (YC27) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser heater PWB.
  • Code: 6610
  • Description: Fuser release sensor error
    When the fuser release motor is driven, the fuser release sensor does not turn on/off for 8 s.
  • Causes: Fuser release motor. Fuser release sensor. Engine PWB.
  • Remedy: Fuser release motor 1. To check the motor operation, execute U030 Fuser Release. 2. Check that the drive gear can be rotated and the separation is possible. 3. If the motor won’t rotate, confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and Engine PWB (YC26) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the fuser unit and execute U167 counter clear.
    Fuser release sensor 1. Check that the sensor is correctly positioned. 2. Check that the sensor is not contaminated or damaged.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 6910
  • Description: Engine software ready error
    The device won’t engage in ready state in 60 minutes after warming-up has began. (A previous timeout process has not been cancelled.)
  • Causes: Engine PWB.
  • Remedy: 1. Turn the main power switch off and after 5 seconds, turn it on. 2. Reinstall the engine software. 3. Replace the engine PWB.
  • Code: 7001
  • Description: Toner motor error
    A state that a lock is detected 5 times in a row in 200ms cycle when the Toner motor is driven has occurred 30 times in total.
  • Causes: Toner container. Toner motor. Screw sensor. Engine PWB.
  • Remedy: Toner container 1. Check that the spiral screw of the toner container can be rotated by the hand. 2. Check for broken gears and replace if any.
    Toner motor 1. Draw out the toner container and execute U135 to check the toner motor operation. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner motor and Engine PWB (YC27) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Toner motor.
    Screw sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Screw sensor and Front PWB (YC5) Front PWB (YC2) and Engine PWB (YC7) 3. Replace the Screw sensor.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7101
  • Description: Toner sensor error
    Sensor output value of 60 or less or 944 or more continued for 3 s.
  • Causes: Failure of locking the developer waste slot at setup. Toner sensor. Toner motor. Engine PWB.
  • Remedy: Failure of locking the developer waste slot at setup. If an abnormal noise is heard, check that the developer ejection outlet is released and, if not, release the outlet.
    Toner sensor 1. Check the toner sensor output by U155. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner sensor and Front PWB (YC7) Front PWB (YC2) and Engine PWB (YC8) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Check that the gears of the Developer unit are not damaged and the spiral can rotate. 5. Replace the Developer unit.
    Toner motor 1. Draw out the toner container and execute U135 to check the toner motor operation. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner motor and Engine PWB (YC27) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Toner motor.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7200
  • Description: Broken outer temperature sensor 2 wire
    The sensor input sampling is greater than 230.
  • Causes: Outer temperature sensor 2. Front PWB. Engine PWB.
  • Remedy: Outer temperature sensor 2 1. Confirm Ext/Int is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Outer temperature sensor 2 and Front PWB (YC8) Front PWB (YC2) and Engine PWB (YC8) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the outer temperature sensor 2.
    Front PWB Replace the front PWB.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7210
  • Description: Short-circuited outer temperature sensor 2
    The sensor input sampling is less than 69.
  • Causes: Outer temperature sensor 2. Front PWB. Engine PWB.
  • Remedy: Outer temperature sensor 2 1. Confirm Ext/Int is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Outer temperature sensor 2 and Front PWB (YC8) Front PWB (YC2) and Engine PWB (YC10) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the outer temperature sensor 2.
    Front PWB Replace the front PWB
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7221
  • Description: Broken LSU thermistor wire
    The sensor input sampling is greater than 230.
  • Causes: LSU thermistor. LSU relay PWB. Engine PWB.
  • Remedy: LSU thermistor 1. Confirm LSU is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the laser scanner unit.
    LSU relay PWB REPLACE the LSU relay PWB.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7231
  • Description: Short-circuited LSU thermistor K
    The sensor input sampling is less than 69.
  • Causes: LSU thermistor. LSU relay PWB. Engine PWB.
  • Remedy: LSU thermistor 1. Confirm LSU is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the laser scanner unit.
    LSU relay PWB Replace the LSU relay PWB.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7241
  • Description: Broken Developer thermistor wire
    The sensor input sampling is greater than 230.
  • Causes: Developer thermistor. Front PWB. Engine PWB.
  • Remedy: Developer thermistor 1. Confirm Developing is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer unit and Front PWB (YC7) Front PWB (YC2) and Engine PWB (YC8) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Developer unit.
    Front PWB Replace the front PWB
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7251
  • Description: Short-circuited Developer thermistor
    The sensor input sampling is less than 69.
  • Causes: Developer thermistor. Front PWB. Engine PWB.
  • Remedy: Developer thermistor 1. Confirm Developing is displayed by U139 temperature and humidity. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer unit and Front PWB (YC7) Front PWB (YC2) and Engine PWB (YC8) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Developer unit.
    Front PWB Replace the front PWB
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7301
  • Description: Toner hopper motor error
    During the toner motor is driven, an event in which a locking was detected for 5 times in 200 ms intervals has occurred in 30 sets.
  • Causes: Tonner hopper motor. Screw sensor. Engine PWB.
  • Remedy: Tonner hopper motor 1. If the motor won’t rotate, confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Tonner hopper motor and Front PWB (YC5) Front PWB (YC3) and Engine PWB (YC7) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the tonner hopper motor .
    Screw sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Screw sensor and Front PWB (YC5) Front PWB (YC2) and Engine PWB (YC7) 3. Replace the Screw sensor.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7401
  • Description: Developer unit type mismatch error
    Improper adaptation of the machine and developer unit is detected.
  • Causes: Different type of the developer unit is installed. Developer unit.
  • Remedy: Different type of the developer unit is installed. Install the developer unit of the correct type.
    Developer unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer unit and Front PWB (YC7) Front PWB (YC2) and Engine PWB (YC8) 2. If the wiring is disconnected, shorted or grounded, replace the wiring.
  • Code: 7460
  • Description: Developer shutter error
    Power is turned on while the developer shutter is locked.
  • Causes: The developer shutter has been locked. Developer shutter sensor.
  • Remedy: The developer shutter has been locked. Release the developer shutter.
    Developer shutter sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer shutter sensor and Front PWB (YC4) Front PWB (YC3) and Engine PWB (YC7) 2. If the wiring is disconnected, shorted or grounded, replace the wiring.
  • Code: 7601
  • Description: ID sensor 1 error [Front]
    Dark potential error FrontDarkP and FrontDarkS are greater than 0.80V. Light potential error FrontBrightS is smaller than FrontDarkS. FrontBrightP is smaller than [FrontDarkP + 0.5V].
  • Causes: ID sensor1. Feed PWB 1. Engine PWB.
  • Remedy: ID sensor1 1. Execute U464 Calib for setting ID compensation operation and check the displayed values by U465 Boas Calib for ID compensation reference. 2. Clean the ID sensor on its surface. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. ID sensor 1 (front) and relay PWB (YC10) Relay PWB (YC1) and Feed PWB 1 (YC14) Feed PWB 1 (YC1) and Engine PWB (YC6) 4. If the wiring is disconnected, shorted or grounded, replace the wiring.
    Feed PWB 1 Replace the Feed PWB 1.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7602
  • Description: ID sensor 2 error [Rear]
    Dark potential error RearDarkP and RearDarkS are greater than 0.80V. Light potential error RearBrightS is smaller than RearDarkS. RearBrightP is smaller than [RearDarkP + 0.5V].
  • Causes: ID sensor 2. Feed PWB 1. Engine PWB.
  • Remedy: ID sensor 2 1. Execute U464 Calib for setting ID compensation operation and check the displayed values by U465 Boas Calib for ID compensation reference. 2. Clean the ID sensor on its surface. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. ID sensor2 (rear) and relay PWB (YC10) Relay PWB (YC1) and Feed PWB 1 (YC14) Feed PWB 1 (YC1) and Engine PWB (YC6) 4. If the wiring is disconnected, shorted or grounded, replace the wiring.
    Feed PWB 1 Replace the Feed PWB 1.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7800
  • Description: Broken outer temperature sensor wire
    The device did not respond for more than 5 ms during reading, in 5 times.
  • Causes: Outer temperature sensors been locked. Front PWB. Engine PWB.
  • Remedy: Outer temperature sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Outer temperature sensor and Front PWB (YC8) Front PWB (YC2) and Engine PWB (YC8) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Outer temperature sensor.
    Front PWB Replace the front PWB
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7901
  • Description: Drum EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: DR PWB. Front PWB. Engine PWB.
  • Remedy: DR PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DR PWB and Front PWB (YC6) Front PWB (YC2) and Engine PWB (YC8) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Drum unit.
    Front PWB Replace the front PWB
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7911
  • Description: Developer unit EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: Developer unit. Front PWB. Engine PWB.
  • Remedy: Developer unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Developer unit and Front PWB (YC7) Front PWB (YC2) and Engine PWB (YC8) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Developer unit.
    Front PWB Replace the front PWB
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 7941
  • Description: Laser scanner unit EEPROM error
    Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: APC PWB. LSU relay PWB. Engine PWB.
  • Remedy: APC PWB 1. Confirm that the FCC wiring connector is not distorted and connect the FCC wiring all the way in. APC PWB and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 2. If the FCC wiring is disconnected, shorted or grounded, replace the FCC wiring. 3. Replace the laser scanner unit.
    LSU relay PWB Replace the LSU relay PWB.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 8010
  • Description: Punch motor 1 error
    When the punch motor is driven, punch home position sensor does not turn on within 200 ms.
  • Causes: Punch motor. Punch home position sensor. Punch PWB. DF main PWB.
  • Remedy: Punch motor 1. Execute U240 Motor — Punch to check the finisher operation. 2. Manipulate the punch up and down to check it can smoothly move up and down. 3. Check that the drive from the motor reaches the punch cam. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch motor and Punch PWB (YC4) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the punch motor.
    Punch home position sensor 1. Execute U241 Punch — Punch HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch home position sensor and Punch PWB (YC8) 4. Replace the Punch home position sensor.
    Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) (4000-sheet finisher) Punch PWB (YC1) and DF main PWB (YC8) (1000-sheet finisher) 2. Replace the punch PWB.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8020
  • Description: Punch motor 2 error
    Home position is not obtained in 3 s after home position is initialized or in standby.
  • Causes: Punch motor. Punch PWB. DF main PWB.
  • Remedy: Punch motor 1. Execute U240 Motor — Punch to check the finisher operation. 2. Manipulate the punch up and down to check it can smoothly move up and down. 3. Check that the drive from the motor reaches the punch cam. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch motor and Punch PWB (YC4) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the punch motor.
    Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7)(4000-sheet finisher) Punch PWB (YC1) and DF main PWB (YC8)(1000-sheet finisher) 2. Replace the punch PWB.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8030
  • Description: Punch motor 3 error Home position does not turn from On to Off in 50 ms after home position has been initialized.
  • Causes: Punch motor. Punch PWB. DF main PWB.
  • Remedy: Punch motor 1. Execute U240 Motor — Punch to check the finisher operation. 2. Manipulate the punch up and down to check it can smoothly move up and down. 3. Check that the drive from the motor reaches the punch cam. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch motor and Punch PWB (YC4) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the punch motor.
    Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) (4000-sheet finisher) Punch PWB (YC1) and DF main PWB (YC8) (1000-sheet finisher) 2. Replace the punch PWB.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8090
  • Description: DF paddle motor error
    When the DF paddle motor is driven, DF paddle sensor does not turn on within 1 s.
  • Causes: DF paddle motor. DF paddle sensor. DF main PWB.
  • Remedy: DF paddle motor 1. Execute U240 Motor — Beat to check the finisher operation. 2. Check that the paddle can rotate. 3. Check that the drive from the motor reaches the paddle. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF paddle motor and DF main PWB (YC15) (4000-sheet finisher) DF paddle motor and DF main PWB (YC11) (1000-sheet finisher) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF paddle motor.
    DF paddle sensor 1. Execute U241 Finisher — Bundle Eject HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF paddle sensor and DF main PWB (YC22) (4000-sheet finisher) DF paddle sensor and DF main PWB (YC20) (1000-sheet finisher) 4. Replace the DF paddle sensor.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8100
  • Description: DF eject release motor error
    When the DF eject release motor is driven, DF bundle discharge sensor does not turn on within 1 s.
  • Causes: DF eject release motor DF bundle discharge unit sensor. DF bundle discharge unit sensor. DF main PWB.
  • Remedy: DF eject release motor DF bundle discharge unit sensor 1. Execute U240 Motor — Eject Unlock (Full) to check the finisher operation. 2. Check that the eject guide of the process tray is opened and, if not, correct the guide. 3. Check that the drive from the motor reaches the eject guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF bundle discharge unit sensor and DF main PWB (YC22)(4000-sheet finisher) DF bundle discharge unit sensor and DF main PWB (YC20)(1000-sheet finisher) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF eject release motor.
    DF bundle discharge unit sensor 1. Execute U241 Finisher — Bundle Eject HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF bundle discharge unit sensor and DF main PWB (YC22)(4000-sheet finisher) DF bundle discharge unit sensor and DF main PWB (YC20)(1000-sheet finisher) 4. Replace the DF bundle eject unit sensor.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8110
  • Description: DF shift motor 1 error (4000-sheet finisher)
    DF shift sensor 1 won’t turn on when it has travelled 160 mm after DF shift motor 1 is driven.
  • Causes: DF shift motor 1 [front]. DF shift sensor 1 [front]. DF main PWB.
  • Remedy: DF shift motor 1 [front] 1. Execute U240 Motor — Sort Test to check the finisher operation. 2. Manipulate the front shift guide back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the front shift guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift motor 1[front] and DF main PWB (YC14) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF shift motor 1 [front].
    DF shift sensor 1 [front] 1. Execute U241 Finisher — Shift Front HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift sensor 1[front] and DF main PWB (YC23) 4. Replace the DF shift sensor 1 [front].
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8120
  • Description: DF shift motor 2 error (4000-sheet finisher)
    DF shift sensor 2 won’t turn on when it has travelled 160 mm after DF shift motor 2 is driven.
  • Causes: DF shift motor 2 [rear]. DF shift sensor 2 [rear]. DF main PWB.
  • Remedy: DF shift motor 2 [rear] 1. Execute U240 Motor — Sort Test to check the finisher operation. 2. Manipulate the rear shift guide back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the rear shift guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift motor 2 [rear] and DF main PWB (YC14) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF shift motor 2 [rear].
    DF shift sensor 2 [rear] 1. Execute U241 Finisher — Shift Tail HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift sensor 2 [rear] and DF main PWB (YC23) 4. Replace the DF shift set sensor2 [rear].
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8130
  • Description: DF shift release motor error (4000-sheet finisher)
    When the DF shift release motor is driven, DF shift release sensor does not turn on within 1 s.
  • Causes: DF shift release motor. DF shift release sensor. DF main PWB.
  • Remedy: DF shift release motor 1. Check that cancelling the maintenance mode after executing U240 Motor — Sort for the finisher operation check lets the rear and forth cursors returns to the home position. 2. Manipulate the front and rear shift guide to check it is smoothly operable. 3. Check that the drive from the motor reaches the shift guide front and rear. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift release motor and DF main PWB (YC14) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF shift release motor.
    DF shift release sensor 1. Execute U241 Finisher — Shift Unlock HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF shift release sensor and DF main PWB (YC23) 4. Replace the DF shift release sensor.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8140
  • Description: DF tray error 1
    When the main tray has ascended, DF tray sensor 1 or DF tray upper surface sensor does not turn on within 20 s.
  • Causes: DF tray motor. DF tray sensor 1. DF tray upper surface sensor. DF main PWB.
  • Remedy: DF tray motor 1. Execute U240 Motor — Tray to check the finisher operation. 2. Manipulate the main tray up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the main tray. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray motor and DF Main PWB(YC16) (4000-sheet finisher) DF tray motor and DF Main PWB(YC14) (1000-sheet finisher) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF tray motor.
    DF tray sensor 1 DF tray upper surface sensor 1. Execute U241 Finisher — Tray U-Limit, Tray Top to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray sensor 1 and DF Main PWB(YC22) (4000-sheet finisher) DF tray upper surface sensor and DF Main PWB(YC21,YC13) (4000-sheet finisher) DF tray sensor 1 and DF main PWB (YC20) (1000-sheet finisher) DF tray upper surface sensor and DF main PWB (YC18) (1000-sheet finisher) 4. Replace the DF tray sensor 1 or DF tray upper surface sensor.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8150
  • Description: DF tray error 2
    When the main tray has descended, DF tray sensor 1 or DF tray upper surface sensor does not turn off within 5 s.
  • Causes: DF tray motor. DF tray sensor. 1 DF tray upper surface sensor. DF main PWB
  • Remedy: DF tray motor 1. Execute U240 Motor — Tray to check the finisher operation. 2. Manipulate the main tray up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the main tray. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray motor and DF main PWB (YC16) (4000-sheet finisher) DF tray motor and DF main PWB (YC14) (1000-sheet finisher) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF tray motor.
    DF tray sensor 1 DF tray upper surface sensor 1. Execute U241 Finisher — Tray U-Limit, Tray Top to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray sensor 1 and DF main PWB (YC22) (4000-sheet finisher) DF tray upper surface sensor and DF main PWB (YC21,YC13) (4000-sheet finisher) DF tray sensor 1 and DF main PWB (YC20) (1000-sheet finisher) DF tray upper surface sensor and DF main PWB (YC18) (1000-sheet finisher) 4. Replace the DF tray sensor 1 or DF tray upper surface sensor.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8160
  • Description: DF tray error 3
    When the main tray has descended, DF tray sensor 4 does not turn on within 20 s.
  • Causes: DF tray motor. DF tray sensor 4. DF main PWB.
  • Remedy: DF tray motor 1. Execute U240 Motor — Tray to check the finisher operation. 2. Manipulate the main tray up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the main tray. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray motor and DF main PWB (YC16) (4000-sheet finisher) DF tray motor and DF main PWB (YC14) (1000-sheet finisher) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF tray motor.
    DF tray sensor 4 1. Execute U241 Finisher — Tray Middle to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray sensor 4 and DF main PWB (YC23) (4000-sheet finisher) DF tray sensor 4 and DF main PWB (YC20) (1000-sheet finisher) 4. Replace the DF tray sensor 4.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8170
  • Description: DF side registration motor 1 error 1
    When initial operation, DF side registration sensor 1 does not turn on within 3 s.
  • Causes: DF side registration motor 1. DF side registration sensor 1. DF main PWB.
  • Remedy: DF side registration motor 1 1. Execute U240 Motor — Width Test to check the finisher operation. 2. Manipulate the front side registration guide to check it is smoothly operable. 3. Check that the drive from the motor reaches the front side registration guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration motor 1 and DF main PWB (YC15) (4000-sheet finisher) DF side registration motor 1 and DF main PWB (YC11) (1000-sheet finisher) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF side registration motor 1.
    DF side registration sensor 1 1. Execute U241 Finisher — Width Front to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration sensor 1. and DF main PWB (YC22) (4000-sheet finisher) DF side registration sensor 1. and DF main PWB (YC20) (1000-sheet finisher) 4. Replace the DF side registration sensor 1.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8180
  • Description: DF side registration motor 1 error 2
    JAM6810 ( jam in front of width alignment) is detected twice.
  • Causes: DF side registration motor 1. DF side registration sensor 1. DF main PWB.
  • Remedy: DF side registration motor 1 1. Execute U240 Motor — Width Test to check the finisher operation. 2. Manipulate the front side registration guide back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the front side registration guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration motor 1 and DF main PWB (YC15) (4000-sheet finisher) DF side registration motor 1 and DF main PWB (YC11) (1000-sheet finisher) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF side registration motor 1.
    DF side registration sensor 1. 1. Execute U241 Finisher — Width Front to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration sensor 1. and DF main PWB (YC22) (4000-sheet finisher) DF side registration sensor 1. and DF main PWB (YC20) (1000-sheet finisher) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the DF side registration sensor 1.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8190
  • Description: DF side registration motor 2 error 1
    When initial operation, DF side registration sensor 2 does not turn on within 3 s.
  • Causes: DF side registration motor 2. DF side registration sensor 2. DF main PWB.
  • Remedy: DF side registration motor 2 1. Execute U240 Motor — Width Test to check the finisher operation. 2. Manipulate the rear side registration guide back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the rear side registration guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration motor 2 and DF main PWB (YC15) (4000-sheet finisher) DF side registration motor 2 and DF main PWB (YC11) (1000-sheet finisher) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF side registration motor 2.
    DF side registration sensor 2 1. Execute U241 Finisher — Width tail HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration sensor 2 and DF main PWB (YC22) (4000-sheet finisher) DF side registration sensor 2 and DF main PWB (YC20) (1000-sheet finisher) 4. Replace the DF side registration sensor 2.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8200
  • Description: DF side registration motor 2 error 2
    JAM6910 ( jam in rear of width alignment) is detected twice.
  • Causes: DF side registration motor 2. DF side registration sensor 2. DF main PWB.
  • Remedy: DF side registration motor 2 1. Execute U240 Motor — Width Test to check the finisher operation. 2. Manipulate the rear side registration guide back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the rear side registration guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration motor 2 and DF main PWB (YC15) (4000-sheet finisher) DF side registration motor 2 and DF main PWB (YC11) (1000-sheet finisher) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF side registration motor 2.
    DF side registration sensor 2 1. Execute U241 Finisher — Width tail HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF side registration sensor 2 and DF main PWB (YC22) (4000-sheet finisher) DF side registration sensor 2 and DF main PWB (YC20) (1000-sheet finisher) 4. Replace the DF side registration sensor 2.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8210
  • Description: DF slide motor error
    When initial operation, DF staple sensor does not turn on within 3 s.
  • Causes: DF slide motor. DF staple sensor. DF main PWB.
  • Remedy: DF slide motor 1. Execute U240 Motor — Staple Move to check the finisher operation. 2. Manipulate the staple unit back and forth to check it is smoothly operable. 3. Check that the drive from the motor reaches the staple unit. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF slide motor and DF main PWB (YC12) (4000-sheet finisher) DF slide motor and DF main PWB (YC10) (1000-sheet finisher) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DF slide motor.
    DF staple sensor 1. Execute U241 Finisher — Width Staple HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF staple sensor and DF main PWB (YC22) (4000-sheet finisher) DF staple sensor and DF main PWB (YC20) (1000-sheet finisher) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the DF staple sensor.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8230
  • Description: DF staple motor error 1
    Staple JAM (DF) has been detected twice in a row. (The second JAM detection condition fullfilled with the home position did not detected in 600 ms after the motor was driven.)
  • Causes: DF staple motor. DF staple sensor. DF main PWB.
  • Remedy: DF staple motor 1. Remove the staple unit and check that stapling is possible without a jam. 2. Confirm that the FCC wiring connector is not distorted and connect the FCC wiring all the way in. Staple unit and DF main PWB (YC17) (4000-sheet finisher) Staple unit and DF main PWB (YC11) (1000-sheet finisher) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the staple unit. (Refer to the service manual for the document finisher).
    DF staple sensor Replace the staple unit.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8240
  • Description: DF staple motor error 2
    Staple JAM (DF) has been detected twice in a row. (The second JAM detection condition fullfilled with a lock detection signal maintained 1 V for 500 ms continuously, while the stapler motor was driven.)
  • Causes: DF staple motor. DF main PWB.
  • Remedy: DF staple motor 1. Remove the staple unit and check that stapling is possible without a jam. 2. Confirm that the FCC wiring connector is not distorted and connect the FCC wiring all the way in. Staple unit and DF main PWB (YC17) (4000-sheet finisher) Staple unit and DF main PWB (YC11) (1000-sheet finisher) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the staple unit. (Refer to the service manual for the document finisher).
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8250
  • Description: DF tray motor error 4
    During driving the motor, the lock signal is detected for 10 s continuously.
  • Causes: DF tray motor. DF tray sensor 3. DF main PWB.
  • Remedy: DF tray motor 1. Execute U240 Motor — Tray to check the finisher operation. 2. Manipulate the main tray up and down to check it is smoothly operable. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray motor and DF main PWB (YC16) (4000-sheet finisher) DF tray motor and DF main PWB (YC14) (1000-sheet finisher) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the DF tray motor.
    DF tray sensor 3 1. Execute U241 Finisher — Tray Middle to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF tray sensor 3 and DF main PWB (YC23) (4000-sheet finisher) DF tray sensor 3 and DF main PWB (YC20) (1000-sheet finisher) 4. Replace the DF tray sensor 3.
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8300
  • Description: CF unit communication error (4000-sheet finisher)
    Communication with the center- folding unit is not possible.
  • Causes: CF unit set switch. CF main PWB. DF main PWB.
  • Remedy: CF unit set switch 1. Execute U241 Booklet — Set to check the finisher switch. 2. Check that the switch and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF main PWB (YC7) and DF main PWB (YC9) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the CF unit set switch.
    CF main PWB Replace the CF main PWB
    DF main PWB Replace the DF main PWB (Refer to the service manual for the document finisher).
  • Code: 8310
  • Description: CF side registration motor 2 error (4000-sheet finisher)
    When initial operation, CF side registration sensor 2 does not turn on within 1 s.
  • Causes: CF side registration motor 2. CF side registration sensor 2. CF main PWB.
  • Remedy: CF side registration motor 2 1. Execute U240 Booklet — Width Test to check finisher operation check. 2. Manipulate the side registration upper guide back and forth to check it can smoothly move back and forth. 3. Check that the drive from the motor reaches the side registration upper guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF side registration motor 2 and CF main PWB (YC10) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF side registration motor.
    CF side registration sensor 2 1. Execute U241 Booklet — Width Up HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF side registration sensor 2 and CF main PWB (YC20) 4. Replace the CF side registration sensor 2.
    CF main PWB Replace the CF main PWB
  • Code: 8320
  • Description: CF adjustment motor error (4000-sheet finisher)
    When initial operation, CF adjustment sensor does not turn on within 2.5 s.
  • Causes: CF adjustment motor1,2. CF adjustment sensor1,2. CF main PWB.
  • Remedy: CF adjustment motor1,2 1. Execute U240 Booklet — Bundle Up / Down to check the finisher operation. 2. Manipulate the fold moving belt up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the fold moving belt. (Check if the belt is bent.) 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF adjustment motor 1,2 and CF main PWB (YC10) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF adjustment motor1,2.
    CF adjustment sensor1,2 1. Execute U241 Booklet — bundle Up / Down HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF adjustment sensor 1,2 and CF main PWB (YC20) 4. Replace the CF adjustment sensor1,2.
    CF main PWB Replace the CF main PWB.
  • Code: 8330
  • Description: CF blade motor error (4000-sheet finisher)
    When initial operation, CF blade sensor does not turn on within 1500 ms.
  • Causes: CF blade motor. CF blade sensor. CF main PWB.
  • Remedy: CF blade motor 1. Execute U240 Booklet — Blade to check the finisher operation. 2. Manipulate the fold blade up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the fold blade. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF blade motor and CF main PWB (YC15) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF blade motor.
    CF blade sensor 1. Execute U241 Booklet — Blade HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF blade sensor and CF main PWB (YC20) 4. Replace the CF blade sensor.
    CF main PWB Replace the CF main PWB
  • Code: 8340
  • Description: CF staple motor error 1 (4000-sheet finisher)
    Staple JAM (center-folding unit) has been detected twice in a row. (The second JAM detection condition fullfilled with the home position did not detected in 600 ms after the motor was driven.)
  • Causes: CF staple motor. CF staple sensor. CF main PWB.
  • Remedy: CF staple motor 1. Execute U240 Booklet — Staple to check the finisher operation. 2. Manipulate the staple up and down check it is smoothly operable. 3. Check that the drive from the motor reaches the staple unit. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF staple unit and CF main PWB (YC13) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF staple motor
    CF staple sensor Replace the CF staple unit.
    CF main PWB Replace the CF main PWB.
  • Code: 8350
  • Description: CF side registration motor 1 error (4000-sheet finisher)
    When initial operation, CF side registration sensor 1 does not turn on within 1 s.
  • Causes: CF side registration motor 1. CF side registration sensor 1. CF main PWB.
  • Remedy: CF side registration motor 1 1. Execute U240 Booklet — Width Test to check the finisher operation. 2. Manipulate the side registration lower guide back and forth to check it can smoothly operable. 3. Check that the drive from the motor reaches the side registration lower guide. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF side registration motor 1 and CF main PWB (YC10) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF side registration motor 1.
    CF side registration sensor 1 1. Execute U241 Booklet — Width Down HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF side registration sensor 1 and CF main PWB (YC20) 4. Replace the CF side registration sensor 1.
    CF main PWB Replace the CF main PWB
  • Code: 8360
  • Description: CF main motor error (4000-sheet finisher)
    During driving the motor, the lock signal is detected for 1 s continuously.
  • Causes: CF main motor. CF main PWB.
  • Remedy: CF main motor 1. Execute U240 Booklet — Folding to check the finisher operation. 2. Manipulate the conveying roller to check it can smoothly rotate. 3. Check that the drive from the motor reaches the conveying roller. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF main motor and CF main PWB (YC16) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF main motor.
    CF main PWB Replace the CF main PWB
  • Code: 8370
  • Description: CF staple motor error 2 (4000-sheet finisher)
    Staple JAM (DF) has been detected twice in a row. (The second JAM detection condition fullfilled with a lock detection signal maintained 1 V for 1000 ms continuously, while the stapler motor was driven.)
  • Causes: CF staple motor. CF main PWB.
  • Remedy: CF staple motor 1. Execute Booklet — Staple of U240 finisher operation check. 2. Manipulate the staple up and down to check it is smoothly operable. 3. Check that the drive from the motor reaches the staple unit. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF staple unit and CF main PWB (YC13) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the CF staple unit.
    CF main PWB Replace the CF main PWB.
  • Code: 8410
  • Description: Punch slide motor error 1
    The punch slide sensor won’t turn On when home position has been moved by 30 mm.
  • Causes: Punch slide motor. Punch slide sensor. Punch PWB. DF main PWB.
  • Remedy: Punch slide motor 1. Execute U240 Booklet — Punch Move to check the finisher operation. 2. Manipulate the punch slide part of the punch unit back and forth to check it can smoothly move. 3. Check that the drive from the motor reaches punch part. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch slide motor and Punch PWB (YC3) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the punch slide motor.
    Punch slide sensor 1. Execute U241 Punch — Punch HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch slide sensor and Punch PWB (YC6) 4. Replace the punch slide sensor.
    Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) (4000-sheet finisher) Punch PWB (YC1) and DF main PWB (YC8) (1000-sheet finisher) 2. Replace the punch PWB.
    DF main PWB Replace the DF main PWB
  • Code: 8420
  • Description: Punch slide motor error 2
    In detection of paper edges, the paper edge cannot be detected in 30 mm move.
  • Causes: Punch slide motor. Punch paper edge sensor 1,2. Punch PWB motor. DF main PWB.
  • Remedy: Punch slide motor 1. Execute U240 Booklet — Punch Move to check the finisher operation. 2. Manipulate the punch slide part of the punch unit back and forth to check it can smoothly move. 3. Check that the drive from the motor reaches punch part. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch slide motor and Punch PWB (YC3) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the punch slide motor.
    Punch paper edge sensor 1,2 1. Execute U241 Punch — Edge Face 1,2,3,4 to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch paper edge sensor 1,2 and Punch PWB (YC5,YC7) 4. Replace the punch paper edge sensor 1,2.
    Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) (4000-sheet finisher) Punch PWB (YC1) and DF main PWB (YC8) (1000-sheet finisher) 2. Replace the Punch PWB.
    DF main PWB Replace the DF main PWB
  • Code: 8430
  • Description: Punch unit communication error
    Communication with the punch unit is not possible.
  • Causes: Punch PWB. DF main PWB.
  • Remedy: Punch PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Punch PWB (YC1) and DF main PWB (YC7) (4000-sheet finisher) Punch PWB (YC1) and DF main PWB (YC8) (1000-sheet finisher) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Punch PWB.
    DF main PWB Replace the DF main PWB
  • Code: 8500
  • Description: Mailbox communication error (4000-sheet finisher)
    Communication failed to be established after the mailbox was hooked up.
  • Causes: MB main PWB. DF main PWB.
  • Remedy: MB main PWB 1. Turn the main power switch off and after 5 seconds, turn it on. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MB main PWB (YC3) and DF main PWB (YC6) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the MB main PWB
    DF main PWB Replace the DF main PWB
  • Code: 8510
  • Description: MB conveying motor error 1 (4000-sheet finisher)
    When initial operation, MB home position sensor does not turn on within 5 s.
  • Causes: MB conveying motor. MB home position sensor. MB main PWB.
  • Remedy: MB conveying motor 1. If the transfer roller won’t rotate smoothly, repair its mechanism. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MB conveying motor and MB main PWB (YC5) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the MB conveying motor.
    MB home position sensor 1. Execute U241 Mail Box — Motor HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MB home position sensor and MB main PWB (YC2) 4. Replace the MB home position sensor.
    MB main PWB Replace the MB main PWB
  • Code: 8520
  • Description: MB conveying motor error 2 (4000-sheet finisher)
    When standby operation, MB home position sensor does not turn off within 1 s.
  • Causes: MB conveying motor. MB home position sensor. MB main PWB.
  • Remedy: MB conveying motor 1. Execute Mail Box — Conv of U240 finisher operation check. 2. Manipulate the conveying roller of the mailbox to check it can smoothly rotate. 3. Check that the drive from the motor reaches the conveying roller. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MB conveying motor and MB main PWB (YC5) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the MB conveying motor.
    MB home position sensor 1. Execute U241 Mail Box — Motor HP to check the finisher switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. MB home position sensor and MB main PWB (YC2) 4. Replace the MB home position sensor.
    MB main PWB Replace the MB main PWB
  • Code: 8800
  • Description: Document finisher main program error
    Document finisher main program error at power up.
  • Causes: DF main PWB. Engine PWB.
  • Remedy: DF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF main PWB (YC4) and Engine PWB (YC18) (4000-sheet finisher) DF main PWB (YC7) and Engine PWB (YC18) (1000-sheet finisher) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the DF main PWB
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 8900
  • Description: Document finisher backup error
    Read and write data does not match 3 times in succession.
  • Causes: DF main PWB.
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DF main PWB (YC4) and Engine PWB (YC18) (4000-sheet finisher) DF main PWB (YC7) and Engine PWB (YC18) (1000-sheet finisher) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the DF main PWB
  • Code: 8930
  • Description: Center-folding unit backup error (4000-sheet finisher)
    Read and write data does not match 3 times in succession.
  • Causes: CF main PWB.
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CF main PWB (YC7) and DF main PWB (YC9) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Install the EEPROM properly. 4. Replace the CF main PWB
  • Code: 9000
  • Description: Document processor communication error
    Communication with the document processor is not possible.
  • Causes: DP main PWB. SC PWB.
  • Remedy: DP main PWB 1. Check that the versions of the main unit firmware and the DP firmware are identical. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP main PWB(YC1) and ISC PWB(YC12) ISC PWB (YC3) and Main PWB (YC11) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the DP main PWB
    ISC PWB Replace the ISC PWB.
  • Code: 9010
  • Description: Coin vender communication error
    A communication error from coin vender is detected 10 times in succession.
  • Causes: U206 setting. Coin vender control PWB. Engine PWB.
  • Remedy: U206 setting Set maintenance mode U206 to off when a coin vender is not installed.
    Coin vender control PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Coin vender control PWB and Engine PWB (YC23) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Coin vender control PWB.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
  • Code: 9040
  • Description: DP lift motor going up error
    When the DP lift motor is driven, DP lift sensor 1 does not turn on within 1500 pulse. (Three recovery times.) The above has been detected 5 times. * The number of detection should be weighted with one for the rise at job start and two for the irregular rise during transpoting. The accumulated number must be cleared at completion of a normal rise. The default threshold is 5.
  • Causes: DP lift motor. DP lift sensor 1. DP main PWB.
  • Remedy: DP lift motor 1. Execute U906 Separating Operation Release. 2. Execute U243 Lift Motor to check the DP motor operation. 3. Check that the original document lift guide can move upwards. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP lift motor and DP main PWB (YC5) 5. If the wiring is disconnected, shorted or grounded, replace the wiring. 6. Replace the DP lift motor.
    DP lift sensor 1 1. Execute U244 Lift L-Limit to check DP switch. 2. Check that the sensor and its mounting bracket are correctly positioned. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP lift sensor 1 and DP main PWB (YC4) 4. Replace the DP lift sensor 1.
    DP main PWB Replace the DP main PWB
  • Code: 9050
  • Description: DP lift motor going down error
    When the DP lift motor is driven, DP lift sensor 2 does not turn on within 1500 pulse. (Three recovery times.) The above has been detected 5 times.
  • Causes: DP lift motor. DP lift sensor 2. DP main PWB.
  • Remedy: DP lift motor 1. Execute U906 Separating Operation Release. 2. Execute U243 Lift Motor to check the DP motor operation. 3. Check that the original document lift guide can move downwards. 4. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP lift motor and DP main PWB (YC5) If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the DP lift motor.
    DP lift sensor 2 1. Execute U244 Lift L-Limit to check DP switch. 2. Confirm that the DP lift sensor 2 has been firmly fitted. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP lift sensor 2 and DP main PWB (YC2) 4. Replace the DP lift sensor2.
    DP main PWB Replace the DP main PWB
  • Code: 9060
  • Description: DP EEPROM error
    Mismatch of reading data from two locations occurs 3 times successively. Mismatch between writing data and reading data occurs 3 times successively.
  • Causes: DP main PWB. Device damage of EEPROM.
  • Remedy: DP main PWB 1. Execute U906 Separating Operation Release. 2. Confirm that the EEPROM has been properly installed. 3. Replace the DP main PWB
    Device damage of EEPROM Contact the Service Support.
  • Code: 9070
  • Description: Communication error between DP and SHD
    A communication error is detected.
  • Causes: DP SHD PWB.
  • Remedy: DP SHD PWB 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP SHD PWB (YC1) and DP main PWB (YC10) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the DP SHD PWB.
  • Code: 9080
  • Description: LED fault detection
    A block is existent below a peak which was obtained by activating the LEDs in the four CIS blocks at power on, which is less than 80hex.
  • Causes: DP CIS. DP SHD PWBS.
  • Remedy: DP CIS 1. Execute CIS automatic original document alignment by U411. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and DP SHD PWB (YC2) DP SHD PWB (YC1) and DP main PWB (YC10) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
    DP SHD PWB Replace the DP SHD PWB.
  • Code: 9100
  • Description: Coin vender control PWB error
    Communication error has been detected at the coin mec of the coin vender control PWB.
  • Causes: Coin vender control PWB.
  • Remedy: Replace the coin mec.
  • Code: 9110
  • Description: Coin vender rejector error
    Communication error has been detected in connection with the coin mec and the rejector.
  • Causes: Rejector.
  • Remedy: 1. Check that the rejector is firmly installed and, if not, install firmly. 2. Replace the rejector.
  • Code: 9120
  • Description: Sensor error in coin vender change (Yen 10)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube. Contact in the connector. Change empty sensor. Coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Contact in the connector Check the connection of the empty change sensor.
    Change empty sensor Replace the coin mec.
    Coin vender control PWB Replace the coin mec.
  • Code: 9130
  • Description: Sensor error in coin vender change (Yen 50)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube. Contact in the connector. Change empty sensor. Coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Contact in the connector Check the connection of the empty change sensor.
    Change empty sensor Replace the coin mec.
    Coin vender control PWB Replace the coin mec.
  • Code: 9140
  • Description: Sensor error in coin vender change (Yen 100)
    Change is empty despite change is enough.
  • Causes: Coin jam in the change tube. Contact in the connector. Change empty sensor. Coin vender control PWB.
  • Remedy: Coin jam in the change tube Check visually and remedy.
    Contact in the connector Check the connection of the empty change sensor.
    Change empty sensor Replace the coin mec.
    Coin vender control PWB Replace the coin mec.
  • Code: 9150
  • Description: Sensor error in coin vender change (Yen 500)
    Change is empty despite change is enough.
  • Causes: Change tube. Contact in the connector. Change empty sensor. Coin vender control PWB.
  • Remedy: Change tube Check no exchange jam is observed at the outlet and, if necessary, repair it.
    Contact in the connector Check the connection of the empty change sensor.
    Change empty sensor Replace the coin mec.
    Coin vender control PWB Replace the coin mec.
  • Code: 9160
  • Description: Coin vender pay-out error
    Coin is paid out despite the pay-out motor is determined not active.
  • Causes: Pay-out motor.
  • Remedy: Replace the coin mec.
  • Code: 9170
  • Description: Coin vender pay-out sensor error
    Coin is paid out despite the pay-out motor is determined not active.
  • Causes: Pay-out area. Pay-out motor. Pay-out sensor.
  • Remedy: Pay-out area Check no exchange jam is observed at the outlet and, if necessary, repair it.
    Pay-out motor Replace the coin mec.
    Pay-out sensor Replace the coin mec.
  • Code: 9500
  • Description: ISC PWB error A
  • Causes: Main PWB. ISC PWB.
  • Remedy: 1. Reinsert the connector if its connection is loose. Main PWB (YC25) and ISC PWB (YC4) 2. Replace the main PWB. 3. Replace the ISC PWB 4. Contact the Service Support.
  • Code: 9510
  • Description: ISC PWB error B
  • Causes: Main PWB. DP SHD PWB.
  • Remedy: 1. Reinsert the connector if its connection is loose. DP relay PWB (YC2) and DP SHD PWB (YC3) 2. Replace the main PWB. 3. Replace the DP SHD PWB. 4. Contact the Service Support.
  • Code: 9520
  • Description: ISC PWB error C
  • Causes: Main PWB. ISC PWB.
  • Remedy: 1. Reinsert the connector if its connection is loose. Main PWB (YC25) and ISC PWB (YC4) 2. Replace the main PWB. 3. Replace the ISC main PWB 4. Contact the Service Support.
  • Code: 9940
  • Description: Confidential document guard uninstalled error
    The confidential document guard PWB is removed while the confidential document guard PWB is valid.
  • Causes: Confidential document guard PWB
  • Remedy: 1. Check that the confidential document guard PWB is firmly installed and, if not, install firmly. 2. Replace the confidential document guard PW.
  • Code: 9950
  • Description: ISC PWB error C
    FPGA configuration error CPU version information error This is caused when the PWB of a double-side scanning DP is connected, the confidential guard PWB is inserted, and the harness is not correctly connected
  • Causes: Confidential document guard PWB
  • Remedy: 1. Replace the confidential document guard PW. 2. Replace the main PWB.
  • Code: F000
  • Description: Communication error between Main PWB and Operation PWB
  • Causes: Main PWB. Operation PWB
  • Remedy: Main PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the wirings and connetors between the main PWB and the operation PWB and between the main PWB and the HDD are normal. Main PWB (YC12,YC17,YC30) and Operation PWB (YC1,YC2,YC3) 3. Check that the DDR memories in the main PWB are well conducted and, if not, replace. 4. Execute U024 to initialize (FULL) the HDD. 5. Execute U021initialize memory. 6. Replace the Main PWB. 7. Copy the log File saved in the HDD by U964 in USB memory and contact the service support.
    Operation PWB Replace the operation PWB.
  • Code: F010
  • Description: Main PWB checksum error
  • Causes: Main PWB.
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. If not corrected, replace the main PWB.
  • Code: F040
  • Description: Communication error between Main PWB and Print engine
  • Causes: Main PWB. Engine PWB. HDD
  • Remedy: Main PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Repair or replace the wire from the engine PWB, that may be grounded. (Check short-circuit between 5V and 3.3V.) 3. Check that the FCC wire connecting between the Main PWB (YC3) and the engine PWB (YC46) is normal and, if necessary, re-insert.Or, replace the FCC wire. 4. If not corrected, replace the main PWB.
    Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB.
    HDD Replace the HDD.
  • Code: F041
  • Description: Communication error between Main PWB and Scanner engine
  • Causes: Main PWB. ISC PWB.
  • Remedy: Main PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the wires between the main PWB and the ISC PWB are normal. 3. If not corrected, replace the main PWB.
    ISC PWB Replace the ISC PWB.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Causes: Engine software. Engine PWB.
  • Remedy: Engine software Install the latest engine software.
    Engine PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Confirm that the EEPROM has been properly installed. 3. If not corrected, Replace the engine PWB.
  • Code: F051
  • Description: Scanner engine ROM checksum error
  • Causes: Scanner software. ISC PWB
  • Remedy: Scanner software Install the latest scanner software.
    ISC PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Confirm that the EEPROM has been properly installed. 3. If not corrected, Replace the ISC PWB.
  • Code: F278
  • Description: Power supply in drive system error
  • Causes: The main power switch was turned off before the power switch is pressed. Shutdown due to a power failure
  • Remedy: Turn the main power swtch off and after 5 seconds, then turn power on. (Before turning power off, verify that the power key has been pressed and the power indicator has gone off, then switch the main power switch.)

Содержание

  1. Kyocera ошибка соединения 0x2101 smtp
  2. Устранение ошибок передачи и соединения на принтерах Kyocera
  3. Что значит такая ошибка: информация из руководства
  4. Когда возникает
  5. Возможные причины сбоев
  6. Правильная настройка
  7. Другие ошибки и их решение
  8. Устранение ошибки передачи – Инструкция по эксплуатации Kyocera Ecosys m2040dn
  9. Страница 367
  10. Kyocera ошибка соединения 0x2101 smtp
  11. Thread: KM-5050 Scan to SMB Error 2101
  12. KM-5050 Scan to SMB Error 2101
  13. Re: KM-5050 Scan to SMB Error 2101
  14. Re: KM-5050 Scan to SMB Error 2101
  15. Re: KM-5050 Scan to SMB Error 2101

Kyocera ошибка соединения 0x2101 smtp

Код ошибки:4701,
5101, 5102, 5103, 5104,
7102, 720f

Выключите и затем включите
главный включатель питания. Если
эта ошибка возникнет повторно,
запишите код ошибки, который
отображается на дисплее
сообщений, и обратитесь к
специалисту по обслуживанию.
(См. процедуру в Сбой аппарата
Вызовите сервисный
персонал.
)

Возможно, отсканированы
999 страниц оригиналов?

Если число страниц оригинала
превышает 999, передавайте
страницы отдельными пакетами.

Код ошибки при сканировании с отправкой по Email

Возможно, неправильное
имя сервера SMTP/POP3?

Установите правильное имя
сервера в COMMAND CENTER.

Возможно, вы указали
недопустимые имя
пользователя или пароль?

Введите правильные имя
пользователя и пароль.

Указали ли вы адрес
адресата?

Укажите адрес адресата.

Включен ли протокол
SMTP?

Включите протокол SMTP в
COMMAND CENTER.

Код ошибки:2101,
2102, 2103, 2201, 2202,
2203

Выбрано ли «Другая
аутентификация», когда
выполняется
аутентификация POP
перед SMTP?

Выберите действующего
пользователя POP3,
отличающегося от «Other».

Является ли указанный
сервер сервером SMTP?

Установите правильное имя
сервера в COMMAND CENTER.

Правильно ли выполнено
подключение к сети?

Убедитесь, что сетевой кабель
правильно подключен.
Убедитесь, что сетевая среда
(сервер, концентратор или другая
сеть LAN) работает правильно.

Не пытаетесь ли вы
передать слишком
большой объем данных?

Измените размер, который можно
передавать, в COMMAND
CENTER.

Источник

Устранение ошибок передачи и соединения на принтерах Kyocera

Ошибки передачи (1102, 1101, 2101) и соединения (0×1102) на принтерах Kyocera происходят из-за неправильной настройки, сетевых сбоев, неправильного ввода данных авторизации при подключении к папке на удаленном ПК.

Основной способ устранения сбоя – правильная настройка оборудования. Необходимо указать нужные параметры на печатающем устройстве и на компьютере, через который выполняется удаленное сканирование.

Что значит такая ошибка: информация из руководства

Неисправность возникает во время передачи документа в папку на удаленном ПК. Код 1102 или 1103 говорят, что принтер не получил доступ из-за неправильного ввода пары логин-пароль или адреса компьютера.

На устройствах Kyocera в случае такого сбоя отображается сообщение «Login to the host has failed». Также возможно появление надписи «Connection Error».

Когда возникает

На принтерах и МФУ ошибка вылетает в таких ситуациях:

  • Работе через SMB или FTP сервер.
  • Отправке электронных писем из-за ввода неактуальных username или пароля для сервера SMTP либо POP3.

Возможные причины сбоев

Причиной могут быть следующие факторы:

  • Периодическое или постоянное отсутствие доступа к сети.
  • Недопустимое число символов в названии устройства, логине, пароле.
  • Указаны неполный домен, пользовательское имя.
  • Путь к сетевой директории прописан неверно.

Неправильная настройка брандмауэра: наличие задач с более высоким приоритетом.

Правильная настройка

Для устранения неисправности нужно правильно настроить оборудование. Сначала проверьте параметры на компьютере, затем на печатающем устройстве.

Проверьте, правильно ли указано имя ПК, доменный адрес и username. Для этого введите в командной строке «net config workstation».

Убедитесь, что правильно указан путь к сетевой папке. Его можно посмотреть в свойствах.

Windows 7
Windows 10

Включите общий доступ для файлов и принтеров. Это можно сделать в «Центре управления сетями», во вкладке «Дополнительные параметры общего доступа».

Windows 7
Windows 10

Убедитесь, что на МФУ включены протоколы FTP и SMB. Это можно сделать через интерфейс Command Center. Отправьте оригинал документа, выбрав направление обмена данными.

Укажите имя компьютера и название папки, открытой для общего доступа. Пропишите актуальные данные авторизации для входа на ПК. После проверки подтвердите операцию, нажав «Старт».

Другие ошибки и их решение

На МФУ также могут появиться похожие сбои. Наиболее распространенные – 1103 и 1105.

Появляется при передаче через SMB либо FTP сервер из-за неправильно указанного имени пользователя либо пароля. Также появляется при отсутствии прав доступа к сетевой папке.

Возникает, если в Command Center на Kyocera не включена функция передачи через FTP, SMB или SMTP сервер. В этом случае необходимо задать значение в настройках принтера.

Источник

Устранение ошибки передачи – Инструкция по эксплуатации Kyocera Ecosys m2040dn

Страница 367

Устранение неисправностей > Устранение неисправностей

Устранение ошибки передачи

Меры по устранению

Не удалось отправить
электронную почту.

Проверьте правильность имени хоста SMTP
сервера в Command Center RX.

Не удалось отправить через
FTP.

Проверьте имя хоста FTP.

Не удалось отправить через
SMB.

Проверьте имя хоста SMB.

Не удалось отправить через
SMB.

Проверьте настройки SMB:

имя пользователя и пароль при входе.

Если отправитель является пользователем
домена, укажите имя домена:

Не удалось отправить
электронную почту.

Проверьте следующее на Command Center RX:

имя пользователя и пароль для сервера SMTP;

имя пользователя и пароль для сервера POP3;

предел размера сообщения эл. почты.

Не удалось отправить через
FTP.

Проверьте настройки FTP-сервера:

имя пользователя и пароль при входе.

Если отправитель является пользователем
домена, укажите имя домена:

право доступа получателя к папке.

Не удалось отправить через
SMB.

Проверьте настройки SMB:

имя пользователя и пароль при входе.

Если отправитель является пользователем
домена, укажите имя домена:

право доступа получателя к папке.

Не удалось отправить через
FTP.

Проверьте настройки FTP-сервера:

право доступа получателя к папке.

Не удалось отправить
электронную почту.

Проверьте адрес электронной почты.

Если адрес отклонен доменом, отправка
электронного письма невозможна.

Источник

Kyocera ошибка соединения 0x2101 smtp

Для сканирования и отправки документов по e-mail для МФУ М2835dw необходимо не только наполнить адресную книгу, но и настроить отправку почты по e-mail. Для реализации этой возможности нужно настроить параметры почтовых протоколов, благодаря которым почта будет отправляться на выбранные адреса.

Для настройки отправки почты придется пройтись по меню аппарата, перепрыгивая с одного окна на другое. Над удобством меню, как и над логикой управления инженерам kyocera явно стоит поработать. Перед настройкой необходимо создать пользователя на любом почтовом сервере. В данном случае был создан пользователь Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. (на почтовом сервере yandex).

1. Открываем веб-панель МФУ Ecosys Kyocera M2835dw, набираем логин, пароль (по умолчанию Admin — Admin).

2. Далее переходим «Настройки функций» — «Электронная почта«.

3. В открывшемся окне заполняем:

Имя сервера SMTP: 213.180.193.38

Имя севера SMTP (сервер исходящей почты) зависит от используемого почтового сервера. В данном случае IP-адрес почтового сервера по протоколу smtp 213.180.193.38 (smtp.yandex.ru). Посмотреть настройки основных почтовых серверов можно ЗДЕСЬ.

Имя сервера SMTP лучше задать по имени (например, для Yandex — smtp.yandex.ru), но если в сети не работает DNS, то МФУ не будет понимать, что такое smtp.yandex.ru. Проверить можно набрав в командной строке: ping smtp.yandex.ru. Если будет ответ от сервера (пройдут пинги), то можно прописать имя почтового сервера по протоколу smtp, если пинги не пройдут, тогда указываем IP-адрес.

Номер порта smtp: 465.

В данном случае используется шифрование, данный порт используется на почтовом сервере Yandex по протоколу SMTP.

Протокол аутентификации: Вкл.

Аутенфицировать как: Пользователь 1 POP3.

4. В секции «Настройки отправки электронной почты» настраиваем:

Адрес отправителя: Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. .

Адрес отправителя — созданный почтовый аккаунт.

Нажимаем «Передать» для сохранения настроек. Далее в секции «POP3» нажимаем кнопку «Параметры» («Настройки пользователя POP3«).

5. В окне «Настройки пользователя POP3«:

Профиль пользователя 1: Вкл.

Адрес электронной почты: Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. .

Адрес электронной почты — созданный почтовый аккаунт.

Имя сервера POP3: 213.180.204.212

Имя севера POP3 (сервер входящей почты) зависит от используемого почтового сервера. В данном случае IP-адрес почтового сервера по протоколу pop3 213.180.204.212 (pop.yandex.ru). Посмотреть настройки основных почтовых серверов можно ЗДЕСЬ.

Имя сервера POP3 лучше задать по имени (например, для Yandex — pop.yandex.ru), но если в сети не работает DNS, то МФУ не будет понимать, что такое pop.yandex.ru. Проверить можно набрав в командной строке: ping pop.yandex.ru. Если будет ответ от сервера (пройдут пинги), то можно прописать имя почтового сервера по протоколу POP3, если пинги не пройдут, тогда указываем IP-адрес.

Номер порта POP3: 995.

В данном случае используется шифрование, данный порт используется на почтовом сервере Yandex по протоколу POP3.

Имя пользователя для регистрации Адрес электронной почты защищен от спам-ботов. Для просмотра адреса в вашем браузере должен быть включен Javascript. .

Имя пользователя для регистрации — созданный почтовый аккаунт.

Нажимаем «Передать» для сохранения настроек. Далее нажимаем «Протокол» (Примечание: Произведите настройку здесь).

6. В новом окне настраиваем:

POP3 (прием эл. почты): Вкл.

Безоп. POP3 (Пользов. 1): SSL/TLS.

SMTP (передача эл. почты): Вкл.

Безопасность SMTP: SSL/TLS.

Нажимаем «Передать» для сохранения настроек. Далее нажимаем «Защита сети» (Примечание: Для использования этих настроек включите SSL).

7. В открывшемся окне «Настройки сетевой безопасности» включаем SSL:

SSL: Вкл.

Нажимаем «Передать» для сохранения настроек.

7. Далее переходим в «Настройки электронной почты» (Настройки функций — Электронная почта), в секции SMTP нажимаем кнопку «Тест«. При успешном соединении появится сообщение «Соединение ОК». Это значит, что настройки произведены правильно. Теперь можно сканировать документы и передавать по электронной почте выбранным в адресной книге адресатам.

Источник

Thread: KM-5050 Scan to SMB Error 2101

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KM-5050 Scan to SMB Error 2101

Hello everyone,
I have a KM-5050 with firmware version 2GR_2000.014.028 2007.11.02,
Print works ok.
Trying to hook it up to scan to a folder (via SMB) on Windows Server 2008 R2 Data Center.
Scan to email is also working. I have tried using the hostname and IP address. The username and password is also a domain admin account.
For testing, when hooking it up to an individual laptop, the scan to SMB folder works ok.
Is there any suggestion anyone may know about to get this working?
Is my firmware the culprit?
Thanks in advance for your help.
Claudio

Re: KM-5050 Scan to SMB Error 2101

I remember seeing something like this before. When you put in the username info you need to add the domain info as well. I for the life can’t remember where I saw this but I’ll look around in some stuff I have around and see if I can find it.

update found the info in the Kyocera Scan to SMB(PC) set up guide. check this

Check the information in “domain nameuser name” format for logging onto Windows.
1 Press the Ctrl-Alt-Delete key combination on the
keyboard.
2 Check the Logon Information that appears on the
Windows Security window. In the sample window
below, “ABCDNETjames.smith” corresponds to
“domain nameuser name”.
(Example: ABCDNET james.smith)

Service Manager 1,000+ Posts

Join Date Feb 2010 Posts 1,910 Rep Power 71

I think 2101 implies a firewall/anti virus issue

Master Of The Obvious 10,000+ Posts

Join Date Jul 2007 Location Lapeer, Michigan Posts 21,181 Rep Power 422

Re: KM-5050 Scan to SMB Error 2101

You can get 2101 for a hostname IP issue, or a login/password issue. Either one.

For the sake of diagnosis, I’d suggest creating a new user with a new known password, and new admin properties. Most times it’s login/password related, even if you can log in to the PC/server with this info sometimes it won’t work from the MFP. Many times this has resolved 2101 errors. =^..^=

Re: KM-5050 Scan to SMB Error 2101

Totally agree with this solution, I have a story

Call out to the Customer, 2 local Meath GAA players (Gaelic football) for top tray malfunction on a Kyocera model /Utax 1625. I cleaned the machine located the problem as the try paper size guide was broke etc. I taught I was done, when the Customer told me that the machine won’t print or scan.

I re-installed drivers etc., put in all the scan data and tried to scan ERROR 2101 kept coming up. So out to the car and plugged in the laptop and print and scan function working 100%. I asked the Customer any changes recently and they said the router so I inspect and its fine. I then check the only Pc connected to the machine and give it a good going over. I find the McAfee anti-virus software and disable it and hooray I can print but no scan. I ask the Customer was the anti-virus updated and he said no, shortly after my SM rang because I was there 1.5 hours I explained what happened and he told me to just get going.

I tell the Customer that I must go but would be back with the rtf parts that my SM has been on and that they should have logged the call regarding the print and scan, as I was only into my 2nd year and that call would require a more exp Tech and that if they wanted to print they must either disable or change their settings in the Anti-virus to allow printing. I was not long gone when the Customer called the Office giving out saying I was hopeless etc. and yes my SM called the Customer and asked was the Anti-Virus changed, when he finished that call he gave me the hairdryer treatment. I told him that when I finished the call they wanted me to look at the printing etc., I told him it was the Anti-Virus blocking the printing and he still fumed and sent my Supervisor there. The Supervisor rang me and I told him the story and he came back with a report that the Router was faulty and told the Customer to change it.

It was less than a week and the Customer was raging, the router did not work. The call was logged and the SM sent out his golden boy, the Polish Master who was a lazy git TBH, I have to admit he was there for 3 hours and solved the problem. It was the anti-virus, and yes they had recently got an IT guy in to install it. I was never thanked for attempting the repair but the Customer was charged for the call out and not telling anyone about the change. SUCKER

Источник

Below is a long list of Kyocera error codes.  Some Kyocera printers can be reset by turning the machine power switch off and back on while some others activate “partial operation control” disabling the defective part/area of the machine (paper feed cassette, stapler, document processor etc). If a specific unit is not working, perform U906 after taking measures against the cause of trouble to reactivate the unit.

Error Code Description C0030 Fax PWB Problem. Processing with fax software is disabled due to software or hardware issues. C0060 Main PWB Type Mismatch Error. C0070 Fax PWB Incompatability Detection Problem. Fax software is not compatible with main PWB software. C0130 Main PWB EEPROM Backup Memory Device Problem. EEPROM can not be written or read. C0140 Main PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM. C0150 Engine PWB EEPROM Backup Memory Device Problem. EEPROM cannot be written or read. C0160 Engine PWB EEPROM Backup Memory Data Problem. Abnormal reading data from EEPROM. Read & write data do not match five times consecutively. C0170 Copy Counts Problem. A checksum error is detected in the main and engine backup memories for copy counters. C0180 Machine Number Mismatch Error. Machine number does not match on main and engine PWBs C0600 Main PWB DIMM Installed Incorrectly. C0610 Main PWB DIMM error C0630 DMA transmission of compressed, decompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time. C0640 Hard Disk Drive cannot be accessed C0700 Optional CF backup is not suitable. C0800 Image processing problem. JAM05 is detected twice. C0830 Fax Flash ROM program area checksum error C0870 Fax PWB to Main PWB high capacity data transfer problem. C0880 Fax PWB program archive problem. C0920 Fax backup data is not retained. C1010 Cassette #1 Lift Motor error. Exceeds 12 seconds of operation or 500ms of overcurrent. C1020 Cassette #2 Lift Motor error. Exceeds 12 seconds of operation or 500ms of overcurrent. C1030 PF-700 optional cassette #3 lift motor error. C1040 PF-700 optional cassette #4 lift motor error. C1100 PF-750 (Left) Lift Motor 1 error. Exceeds 1 second overcurrent. C1110 PF-750 (Right) Lift Motor 2 error. Exceeds 1 second overcurrent. C1120 PF-750 (Left) Lift Motor 1 position problem. PF switch 2 remains off after 30 seconds of motor operation. C1130 PF-750 (Right) Lift Motor 2 position problem. PF switch 1 remains off after 30 seconds of motor operation. C1800 PF-700/PF-750 Communication Problem. C1900 PF-700 EEPROM error. Write data & Read data are not in agreement three times consecutively. C2000 Drive Motor Problem. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected with 6 sec of activation. C2250 Main Charge Cleaner Motor error. Lock error is detected three times in a row during cleaner motor operation. C2500 Paper Feed Motor error. Stable Off is detected exceeding 1 sec after motor stability. Stabilization is not detected within 6 seconds of activation. C2600 PF-700 Drive Motor error. Lock signal exceeds 500ms. C2600 PF-750 Paper Conveying Motor error. Lock signal exceeds 450ms. C3100 Scanner Carriage Problem. Scanner home position is not detected at initialization or start of copying from contact glass. C3200 Exposure Lamp Problem. Exposure lamp does not reach the input value threshold within 5 sec of commencing reading. C3210 Exposure Lamp Problem. Exposure lamp does not exceed the input threshold value within 5 sec of commencing reading. C3300 CCD AGC Problem. After AGC correct input is not obtained at the CCD. C3310 CIS AGC Problem. After AGC correct input is not obtained at the CIS. C3500 Communication Error Between Scanner and SHD. C3900 Scanner PWB Backup Memory Read/Write Problem. Read & Write data does not match. C3910 Scanner PWB Backup Memory Data Problem. Data in a specified area of the backup memory does not match the specified values. C4000 Polygon Motor Synchronization Problem. Polygon motor does not stabilize speed within 20 sec of activation. C4010 Polygon Motor Steady-State Problem. Stable Off is detected for 20 sec continuously after polygon motor stabilization. C4200 BD Steady-State Problem. ASIC detects a Beam Detect error A for 2 sec after polygon motor stabilization. C5300 Cleaning Lamp Broken Wire. While the cleaning lamp is On, the broken wire detection signal is detected for 2 sec continuously. C6000 Fuser Heater Break. Thermistor1 detected less than 70C/158F for 10 sec during warmup & ready. Thermistor2 detected less than 40C/104F for 10 sec during warmup & ready. Temp at thermistor 1or 2 does not rise by at least 1C/1.8F within 5 sec. C6020 Abnormally High Thermistor Temperature. Thermistor 1 or 2 is detected 250C/482F for 40ms or more. C6030 Fixing Thermistor Break Error. Thermistor break signal is detected for 1 sec. C6050 Abnormally Low Thermistor Temperature. Thermistor 1 is detected 80C/176F or less for 1 sec continuously during copying. C6400 Zero-Cross Signal Error. While fuser heater On/Off control is performed, the zero-cross signal is not input within 3 sec. C6410 Fuser Unit Connection Insertion Problem. Absence of fuser unit is detected. C6420 Fuser Unit Fuse Cut Problem. The fuse has been cut 33 sec after the fuse cut signal is turned on. C7300 Toner Container Problem. Toner level is not detected when toner empty is detected. C7400 Developing Unit Connection Insertion Problem. Absence of the developing unit is detected. C7410 Drum Unit Connection Insertion Problem. Absence of the drum unit is detected. C7800 Broken External Thermistor Wire. Thermistor on the environmental sensor outputs 4.5v or more. C7810 Short-Circuited External Thermistor. Thermistor input value is 0.5v or less. C7900 Drum EEPROM Error. Reading or writing to the EEPROM cannot be performed. C7910 Developing EEPROM Error. Reading or writing to the EEPROM cannot be performed. C8020 DF-710 Punch Motor Problem. Punch motor lock signal is detected for 500ms or more during activation. C8030 DF-730 Tray Upper Limit Detection Problem. When tray elevation motor raises a tray, the upper limit switch detects On condition. C8050 DF-710 Paper Conveying Belt Motor 1 Error. Paper conveying belt home position sensor 1 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 1 does not turn On within 2.5 sec. Jam 88. C8060 DF-710 Paper Conveying Belt Motor 2 Error. Paper conveying belt home position sensor 2 does not turn Off within 1.5 sec. Paper conveying belt home position sensor 2 does not turn On within 2.5 sec. C8070 DF-710 Internal Tray Communication Error. The connection is detected, but communication is not possible with the internal tray. C8140 DF-710 Main Tray Problem. Main tray is not detected in not detected by main tray top limit detection sensor or main tray capacity detection sensor within 20 sec of ascending. Main tray upper limit detection sensor or main tray load detection sensor is not detected as Off within 20 sec of main tray descending. Main tray lower limit detection sensor is not detected as On within 20 sec of main tray descending. Main tray upper limit detection sensor or main tray load detection sensor remain on for 2 sec or more during main tray ascent. C8140 DF-730 Tray Elevation Motor Problem. Tray lower limit sensor or surface view sensor cannot be detected within 10 sec. C8170 DF-710 Side Registration Motor 1 Problem. During initial rotations home position is not detected within 3 sec. Jam 88. C8170 DF-720 Front Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the front side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec. C8170 DF-730 Adjustment Motor Problem. Adjustment motor home position motor is not detected within a specific time during activation. C8180 DF-710 Side Registration Motor 2 Problem. During initial rotations home position is not detected within 3 sec. Jam 88. C8180 DF-720 Rear Side Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the rear side home position sensor is turned off during initialization, the sensor did not turn on within 3 sec. C8190 DF-720 Trailing Edge Registration Motor Problem. During initial rotations home position is not detected within 106 pulses. When the trailing edge home position sensor is turned off during initialization, the sensor did not turn on within 3 sec. C8210 DF-710 Stapler Moving Motor 1 Error. During initial rotations home position is not detected within 1.5 sec. C8210 DF-720 Finisher Stapler Problem. Stapler home position sensor does not change state from non-detect to detect within 200ms of forward (CCW) rotation. During initial rotations stapler home position detection does not change state from non-detect to detect within 600ms of reverse (CW) rotation. C8210 DF-730 Stapler Problem. Home position is not detected within a specific time of activation. C8220 DF-710 Stapler Moving Motor 2 Error. During initial rotations home position is not detected within 3.5 sec. C8230 DF-710 Stapler Motor Problem. Jam 82 is indicated. C8300 BF-710 Centerfold Unit Communiation Error. Although the connection is detected, communication is not possible with the centerfold unit. C8310 BF-710 Centerfold Side Registration Motor 1 Problem. During initial rotations home position is not detected within 1000ms. C8320 BF-710 Centerfold Paper Conveying Belt Motor Problem. During initial rotations home position is not detected within 2500ms. C8330 BF-710 Blade Motor Problem. During initial rotations home position is not detected within 1500ms. C8340 BF-710 Centerfold Staple Motor Problem. Jam 89. C8350 BF-710 Centerfold Side Registration Motor 2 Problem. During initial rotations home position is not detected within 1000ms. C8360 BF-710 Centerfold Main Motor Problem. The motor lock signal is detected for more than 1000ms during activation. C8440 DF-730 Sensor Adjusting Problem. The paper entry sensor cannot be adjusted within the specified range. C8460 DF-730 EEPROM Problem. Reading to or writing from EEPROM cannot be performed. C8500 MT-710 Communication Error. The connection is detected, but communication is not possible with the mailbox. C8510 MT-710 Drive Motor Problem. The motor lock signal is detected for more than 500ms during activation. C8800 DF-710 Communication Problem. No communication: there is no reply after (5) tries. Abnormal communication: a parity or checksum error is detected (5) times in succession. C8900 DF-710 Backup Memory Data Problem. Read and write data does not match. C8910 PH-5A Backup Memory Data Problem. Read and write data does not match. C8920 MT-710 Backup Memory Data Problem. Read and write data does not match. C8930 BF-710 Backup Memory Data Problem. Read and write data does not match. C9000 DP-700 Communication Problem. A communication error is detected. C9040 DP-700 Lift Motor Ascent Error. The DP lift upper limit switch is not detected within 10000 pulses. After a one time retry, the DP lift upper limit switch could not be turned On. C9050 DP-700 Lift Motor Descent Error. The DP lift lower limit switch is not detected within 10000 pulses. After a one time retry, the DP lift lower limit switch could not be turned On. C9060 DP-700 EEPROM Error. Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. C9070 DP-700 Communication Error between the DP and SHD. A communication error is detected. C9080 DP-700 Communication Error between the DP and CIS. Reading cannot be performed correctly. CF000 Operation Panel PWB Communication Error/System Error. Unknown error. Communication error between panel and main controller. (If CF620 occurred and is left, CF000 also occurred because of timeout control. CF010 Main PWB Checksum Error/System Error. Communication error between panel and main controller. CF020 Memory Checksum Error/Operation System Error. CF030 Main PWB System Error. CF040 Engine PWB Communication Error. CF041 Scanner PWB Communication Error. CF050 Engine ROM Checksum Error. CF060 Engine RAM Error. CF070 Flash ROM Error. Defective flash ROM (which?). CF080 Flash ROM Error (during download). Defective flash ROM (which?). CF090 Fax System M Communication Error. CF14F Power Source Secondary Side Error/Operation System Error. The operation decomes unstable after recovering the power supply fail (brownout or power drop). Wall voltage is unstable or the main power supply switch was turned OFF/ON within 1 sec. CF256 Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF257 Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF26F Print System Other Errors. Bug of v.2.03B has been fixed by v. 2.04A (Booklet > Booklet Print). CF3xx Undefined. CF423 Fax System M Error. Wrong data or value detected when the following function is used. Or poor contact at fax card due to mis-installation. CF423 Fax System M Error. The IF error detects during system authentication from ACT_Account_Manager. Or poor contact at fax card due to mis-installation. CF433 CF434 CF437 CF43F CF441 CF444 CF445 CF451 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF45F CF453 CF454 CF45F CF460 CF463 CF46F CF470 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF473 CF47F CF484 CF487 CF48F CF490 CF493 CF494 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF5xx Undefined. CF610 System Start Error. CF620 System Error. Error acquiring the event data. Panel detects CF000 as same error. CF620 System Error. Error acquiring the event data. Panel detects CF000 as same error. Unable to Load Files To CF Card. CF7D7 Readout Error of SSL (authentication data). CFAxx HDD Error. CFB2C CFB30 CFB31 Panel Error. NetFont error. Communication error between panel and main controller during initialization or rejection of communication by controller during initialization. Blue Screen of Death. CFB30 Incompatible Level Of Firmware on Main EEPROM. CFB31 Corrupt Firmware on Main EEPROM. CFB32 Panel Error. Timeout request for start up command. Start command hasn’t been received. Possible destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death. CFB33 Panel Error. Detects disconnection with controller. Possible overdrive of control board or destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death. F000 Operation Panel PWB Communication Error. F010 Main PWB Checksum Error. F020 Memory Checksum Error. F030 Main PWB System Error. F040 Engine PWB Communication Error. F041 Scanner PWB Communication Error. F050 Engine ROM Checksum Error. F060 Engine RAM Error. F070 Flash ROM Error. F080 Flash ROM Error (during download). F090 Fax Control PWB Communication Error. F14F Power Source PWB Second Side Error. E00000 or U00000 Fax Communication Error: No response or line busy after the set number of redials. E00100 or U00100 Fax Communication Error: Transmission was interruped by a press of the Stop/Clear key. E00200 or U00200 Fax Communication Error: Reception was interrupted by a press of the Stop/Clear key. E00300 or U00300 Fax Communication Error: Recording paper on the destination unit has run out during reception. E00420 or U00420 Fax Communication Error: A relay request was received from the host center but interrupted because of a mismatch in permit ID or telephone number. E00421 or U00421 Fax Communication Error: Subaddress-based relay reception was interrupted because of a mismatch in the specified subaddress relay box number. E00430 or U00430 Fax Communication Error: Polling request (confidential or reverse polling) was received but interrupted because of a mismatch in the permit number. E00430 or U00430 Fax Communication Error: Subaddress-based bulletin board transmission was interrupted because of a mismatch in the permit ID of the transmitting unit. E00431 or U00431 Fax Communication Error: Confidential polling transmission was interrupted because the specified confidential box number was not registered. E00431 or U00431 Fax Communication Error: A subaddress-based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered. E00432 or U00432 Fax Communication Error: Confidential polling transmission was interrupted because of a mismatch in the confidential box ID number. E00432 or U00432 Fax Communication Error: A subaddress-based bulletin board transmission was interrupted because of a mismatch in the subaddress confidential box number. E00433 or U00433 Fax Communication Error: Confidential polling request was received but data was not present in the confidential box. E00433 or U00433 Fax Communication Error: Subaddress-based bulletin board transmission request was received but data was not present in the subaddress confidential box. E00434 or U00434 Fax Communication Error: Confidential polling request was received but interrupted because the specified confidential box number was intended for encryption. E00435 or U00435 Fax Communication Error: Confidential polling request was received but interrupted because the specified confidential box was being accessed. E00435 or U00435 Fax Communication Error: Subaddress-based bulletin board transmission request was received but interrupted because the specific subaddress confidential box was being accessed. E00440 or U00440 Fax Communication Error: Confidential reception was interrupted because the specified confidential box number was not registered. E00440 or U00440 Fax Communication Error: Subaddress-based confidential reception or subaddress-based relay reception was interrupted because the specific subaddress box was not registered. E00440 or U00440 Fax Communication Error: Subaddress-based confidential reception or subaddress-based relay command reception was interrupted because the specific subaddress box number was being accessed. E00441 or U00441 Fax Communication Error: Confidential reception was interrupted because the specified confidential box number was intended for encryption. E00450 or U00450 Fax Communication Error: The destination transmitter disconnected because the permit IDs did not agree while the destination transitter is in password-check transmission or restricted transmission. E00460 or U00460 Fax Communication Error: Encrypted reception was interrupted because the specified encryption box number was not registered. E00460 or U00460 Fax Communication Error: Ecrypted reception request was received but interrupted because the specified encryption box was being accessed. E00462 or U00462 Fax Communication Error: Ecryption reception was interrupted because the encryption key for the specified encryption box was not registered. E00500 or U00500 Fax Communication Error: Multiple communication was interrupted and the call was not made on destination units after interruption. E00600 or U00600 Fax Communication Error: The document processor cover is open. E00601 or U00601 Fax Communication Error: Document jam or the document length exceeds the maximum. E00602 or U00602 Fax Communication Error: Image scanning section problem E00603 or U00603 Fax Communication Error: No document feed. E00604 or U00604 Fax Communication Error: Document length exceeded the limit of the bitmap memory capacity. E00610 or U00610 Fax Communication Error: Recording section cover open. E00611 or U00611 Fax Communication Error: Recording paper jam. E00613 or U00613 Fax Communication Error: Image writing section problem. E00614 or U00614 Fax Communication Error: Nearly empty of recording paper. E00615 or U00615 Fax Communication Error: Empty of recording paper. E00620 or U00620 Fax Communication Error: Copier fixing unit problem. E00622 or U00622 Fax Communication Error: Copier drive motor problem. E00655 or U00655 Fax Communication Error: CTS was not activated after RTS due to a modem error. E00656 or U00656 Fax Communication Error: Data was not transmitted after CTS was activated due to a modem error. E00670 or U00670 Fax Communication Error: Power was cut off during communication. E00677 or U00677 Fax Communication Error: There was no file to transmit in the memory transmission mode. E00690 or U00690 Fax Communication Error: System error. E00700 or U00700 Fax Communication Error: Communication was interrupted because of a problem in the destination unit. E00800 or U00800 Fax Communication Error: A page transmission error occurred in G3 mode, because of reception of a RTN or PIN signal. E00810 or U00810 Fax Communication Error: A page transmission error re-occurred in G3 mode after retry of transmission in ECM mode. E00900 or U00900 Fax Communication Error: A page reception error occurred in G3 mode. An RTN or PIN signal was transmitted because of a page reception error. E00910 or U00910 Fax Communication Error: A page reception error occurred in G3 mode. A page reception error remained after retry of transmission in ECM mode. E01000 or U01000 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An FTT signal was received for a set number of times after TCF signal transmissions at 2400bps. E01000 or U01000 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An RTN signal was received in response to a Q signal (excluding EOP) after transmission at 2400bps. E01001 or U01001 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. The function of the unit differs from that indicated by a DIS signal. E01010 or U01010 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a DNL (MPS or EOM) signal, and the preset number of command retransfers was exceeded (between units of our make). E01011 or U01011 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a DCS, TCF signal, and the preset number of command retransfers was exceeded. E01012 or U01012 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an NSS1, NSS2 (TCF) signal, and the preset number of command retransfers was exceeded (between units of our make). E01013 or U01013 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an NSS3, TCF signal, and the preset number of command retransfers was exceeded (between units of our make). E01014 or U01014 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an MPS signal, and the preset number of command retransfers was exceeded. E01015 or U01015 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOM signal, and the preset number of command retransfers was exceeded. E01016 or U01016 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. An MCF signal was received but no DIS signal was received after transmission of an EOM signal, and T1 timeout was detected. E01017 or U01017 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOP signal, and the preset number of command retransfers was exceeded. E01018 or U01018 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PRI-EOP signal, and the preset number of command retransfers was exceeded. E01019 or U01019 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a CNC signal, and the preset number of command retransfers was exceeded (between units of our make). E01020 or U01020 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a CTC signal, and the preset number of command retransfers was exceeded (ECM). E01021 or U01021 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of an EOR.Q signal, and the preset number of command retransfers was exceeded (ECM). E01022 or U01022 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a RR signal, and the preset number of command retransfers was exceeded (ECM). E01023 or U01023 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PS.NULL signal, and the preset number of command retransfers was exceeded (ECM). E01024 or U01024 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.MPS signal, and the preset number of command retransfers was exceeded (ECM). E01025 or U01025 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.EOM signal, and the preset number of command retransfers was exceeded (ECM). E01026 or U01026 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.EOP signal, and the preset number of command retransfers was exceeded (ECM). E01027 or U01027 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. No relevant signal was received after transmission of a PPS.PRI-EOP signal, and the preset number of command retransfers was exceeded (ECM). E01028 or U01028 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. T5 timeout was detected during ECM Transmission (ECM). E01040 or U01040 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received during standby for DIS signal reception. E01041 or U01041 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DNL (MPS or EOM) signal (between units of our make). E01042 or U01042 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DCS, TCF signal. E01043 or U01043 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an NSS1, NSS2 (TCF) signal (between units of our make). E01044 or U01044 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an NSS3, TCF signal (between units of our make). E01045 or U01045 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an MPS signal. E01046 or U01046 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an EOM signal. E01047 or U01047 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN or other inappropriate signal was received after transmission of an EOP signal. E01048 or U01048 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PRI-EOP signal. E01049 or U01049 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CNC signal (between units of our make). E01050 or U01050 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CTC signal (ECM). E01051 or U01051 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an EOR.Q signal (ECM). E01052 or U01052 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RR signal (ECM). E01053 or U01053 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.NULL signal (ECM). E01054 or U01054 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.MPS signal (ECM). E01055 or U01055 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.EOM signal (ECM). E01056 or U01056 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.EOP signal (ECM). E01057 or U01057 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPS.PRI-EOP signal (ECM). E01070 or U01070 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. Polarity reversal was detected during handshake. E01071 or U01071 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. Polarity reversal was detected during message transmission. E01072 or U01072 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A break in loop current was detected during transmission. E01073 or U01073 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During reverse polling in V.34 mode at the receiver unit, a CM signal was not detected when transmitting after reception. E01080 or U01080 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. A PIP signal was received after transmission of a PPS.NULL signal. E01091 or U01091 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During transmission in V.34 mode, communication was interrupted because a PPR signal was received over (10) times even after reducing the communication speed to the minimum with the symbol speed maintained at the level of connection. E01092 or U01092 Fax Communication Error: Transmission in G3 mode was interrupted by a signal error. During transmission in V.34 mode, communication was interrupted because of an impossible combination of the symbol speed and communication speed. E01100 or U01100 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Function of the unit differs from that indicated by a DCS signal. E01101 or U01101 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Function of the unit (excl. communication mode select) differs from that indicated by an NSS signal. E01102 or U01102 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DTC (NSC) signal was received when no transmission data was in the unit. E01110 or U01110 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a DIS signal. E01111 or U01111 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a DTC (NSC) signal. E01112 or U01112 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No training reception after reception of a DCS or NSS signal. E01113 or U01113 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an FTT signal. E01114 or U01114 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a CFR signal. E01115 or U01115 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of an MCF signal. E01116 or U01116 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a PPR signal. E01117 or U01117 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of a CTR signal. E01118 or U01118 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No message reception after transmission of an ERR signal. E01119 or U01119 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No further signals were received after reception of a message. E01120 or U01120 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an MCF signal. E01121 or U01121 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RTP signal. E01122 or U01122 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RTN signal. E01123 or U01123 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PIP signal. E01124 or U01124 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PIN signal. E01125 or U01125 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a CNS signal (between units of our make). E01126 or U01126 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of a PPR signal (ECM). E01127 or U01127 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an ERR signal (ECM). E01128 or U01128 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an RNR signal (ECM). E01129 or U01129 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. No response after transmission of an SPA signal (short protocol). E01140 or U01140 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DIS signal. E01141 or U01141 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DTC signal. E01142 or U01142 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a DCS or NSS signal. E01143 or U01143 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an FTT signal. E01144 or U01144 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CFR signal. E01145 or U01145 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after reception of a message. E01146 or U01146 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an MCF signal (interoffice communication after reception of an MPS, EOM signal or confidential interoffice communication). E01147 or U01147 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RTP signal. E01148 or U01148 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an RTN signal. E01149 or U01149 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIPsignal. E01150 or U01150 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PIN signal. E01151 or U01151 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a PPR signal (ECM). E01152 or U01152 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of a CTR signal (ECM). E01153 or U01153 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an ERR signal (ECM). E01154 or U01154 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an PNP signal (ECM). E01155 or U01155 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DCN signal was received after transmission of an SPA signal (short protocol). E01160 or U01160 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. During message reception, transmission time exceeded the maximum transmission time per line. E01161 or U01161 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Number of error lines exceeded limits during message reception. E01162 or U01162 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A break in loop current was detected during message reception. E01163 or U01163 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Polarity reversal was detected during message reception. E01164 or U01164 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. One page length exceeded the specified length during message reception. E01170 or U01170 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A decoding error occurred during MMR message reception. E01172 or U01172 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. During reverse polling in V.34 mode at the transmitting unit, a JM signal was not detected after transmission of a CM signal when receiving after transmission. E01191 or U01191 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. Communication was interrupted because an error occurred during an image data reception sequence in the V.34 mode. E01199 or U01199 Fax Communication Error: Reception in G3 mode was interrupted by a signal error. A DIS signal with different FIF was received after transmission of a DIS signal. E01400 or U01400 Fax Communication Error: An invalid one-touch key was specified during communication. E01500 or U01500 Fax Communication Error: A communication error occurred when calling in V.8 mode. E01600 or U01600 Fax Communication Error: A communication error occurred when called in V.8 mode. E01700 or U01700 Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary channel equivalent device training), before starting T.30 protocol, during transmission in V.34 mode. For example: INFO0/A/Abar (B/Bbar, for polling transmission)/INFOh was not detected. E01720 or U01720 Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in the period after initiating the control channel, before starting T.30 protocol, during transmission in V.34 mode. For example: PPh/ALT/MPh/E was not detected. E01721 or U01721 Fax Communication Error: A communication error occurred before starting T.30 protocol during transmission in V.34 mode. Operation was interrupted due to the absence of a common communication speed between the units. 1) A DCN signal was received from the destination unit and the line was cut, or 2) a DIS (NSF, CSI) signal was received from the destination unit and in response to the signal, the unit transmitted a DCN signal and the line was cut. E01800 or U01800 Fax Communication Error: A communication error occurred in phase 2 (line probing) in the period after transmission of INFO0, before entering phase 3 (primary channel equivalent device training), before starting T.30 protocol during reception in V.34 mode. For example: INFO0/B/Bbar (A/Abar, for polling reception)/probing tone was not detected. E01810 or U01810 Fax Communication Error: A communication error occurred in phase 3 (primary channel equivalent device training), before starting T.30 protocol during reception in V.34 mode. For example: S/Sbar/PP/TRN was not detected. E01820 or U01820 Fax Communication Error: A communication error occurred in phase 4 (modem parameter exchange) in the period after initiating the control channel, before starting T.30 protocol during reception in V.34 mode. For example: PPh/ALT/MPh/E was not detected. E02000 or U02000 Fax Communication Error: Relay broadcast was refused by a relay station because of a mismatch in permit ID number and permit telephone number when a relay command was used. E02100 or U02100 Fax Communication Error: A relay command failed because the destination unit (relay station) had no relay broadcast capability. E02200 or U02200 Fax Communication Error: A relay command from a command station failed because a telephone number was not registered in the relay station was specified. E02200 or U02200 Fax Communication Error: Relay broadcast was requested to a relay station but failed because a telephone number was not registered in the relay station was specified. E02200 or U02200 Fax Communication Error: Subaddress-based relay broadcast transmission failed because the data registered in the subaddress relay box was deleted. E02303 or U02303 Fax Communication Error: Receiving station information was not normally received in reception of a relay command. Timeout was detected before a correct DNL signal was received. E02304 or U02304 Fax Communication Error: Receiving station information was not normally received in reception of a relay command. A signal other than MPS or EOM signal was received after a DNL signal was received. E02400 or U02400 Fax Communication Error: An interoffice subaddress-based relay transmission was interrupted because of a mismatch in the specified relay box number. E03000 or U03000 Fax Communication Error: No document was present in the destination unit when polling reception started. E03100 or U03100 Fax Communication Error: In reverse polling, although no original was set in the destination unit, transmission was complete. E03200 or U03200 Fax Communication Error: In confidential polling reception, data was not accumulated in the specified box in the destination unit. E03200 or U03200 Fax Communication Error: In interoffice subaddress-based bulletin board reception, data was not stored in the box specified by the destination unit. E03300 or U03300 Fax Communication Error: In polling reception from a unit of our make, operation was interrupted due to a mismatch in permit ID number or telephone number. E03300 or U03300 Fax Communication Error: In interoffice subaddress-based bulletin board reception, operation was interrupted due to a mismatch in permit ID number or telephone number. E03400 or U03400 Fax Communication Error: Polling reception was interupted because of a mismatch in individual numbers. E03500 or U03500 Fax Communication Error: In confidential polling reception, the specified confidential box number was not registered in the destination. E03500 or U03500 Fax Communication Error: In interoffice subaddress-based bulletin board reception, the specified subaddress confidential box number was not registered in the destination unit. E03500 or U03500 Fax Communication Error: The destination was being accessed. E03600 or U03600 Fax Communication Error: Confidential polling reception was interrupted because of a mismatch in specified confidential box numbers. E03600 or U03600 Fax Communication Error: An interoffice subaddress-based bulletin board reception was interrupted because of a mismatch in the specified subaddress confidential box number. E03700 or U03700 Fax Communication Error: Confidential polling reception failed because the destination unit had no confidential polling transmission capability or data was not accumulated in any box in the destination unit. E03700 or U03700 Fax Communication Error: Interoffice subaddress-based bulletin board reception failed because the destination unit had no subaddress-based bulletin board transmission capability, or data was not stored in any subaddress confidental box in the destination unit. E04000 or U04000 Fax Communication Error: The confidential box specified for confidential transmission was not registered in the destination unit. E04000 or U04000 Fax Communication Error: In interoffice subaddress-based transmission mode, the specified subaddress box number was not registered in the destination unit. E04000 or U04000 Fax Communication Error: The destination was being accessed. E04100 or U04100 Fax Communication Error: Confidential transmission failed because the destination unit had no confidential capability. E04100 or U04100 Fax Communication Error: Subaddress-based transmission failed because the destination unit had no subaddress-based reception capability. E04200 or U04200 Fax Communication Error: In encrypted tranmission, the specified encryption box was not registered in the destination unit. E04300 or U04300 Fax Communication Error: Encrypted transmission failed because the destination unit had no encrypted communication capability. E04400 or U04400 Fax Communication Error: Communication was interrupted because of an encryption key error during encrypted transmission. Encryption keys did not agree. E04401 or U04401 Fax Communication Error: Communication was interrupted because of an encryption key error during encrypted trasmission. The encryption key was not registered. E04500 or U04500 Fax Communication Error: Encrypted reception was interrupted because of a mismatch in ecryption keys. E05000 or U05000 Fax Communication Error: In transmission with a specified number, the set number of originals was different from the number of transmitted originals. E05100 or U05100 Fax Communication Error: Password check transmission or restricted transmission was interrupted because the permit ID numbers did not match. E05200 or U05200 Fax Communication Error: Password check reception or restricted reception was interrupted because the permit ID numbers did not match, the rejected fax numbers did match, or the destination receiver did not return its phone number. E05300 or U05300 Fax Communication Error: Password check reception or restricted reception was interrupted because the permitted numbers did not match, the rejected numbers did match, or the machine in question did not acknowledge its phone number. E09000 or U09000 Fax Communication Error: G3 communication was attempted but failed because the destination unit was a G2 machine. E12000 or U12000 Fax Communication Error: Relay broadcast was requested from a command station but memory overflowed during reception. E12000 or U12000 Fax Communication Error: In subaddress-based relay reception memory overflowed. E12100 or U12100 Fax Communication Error: Relay was commanded but memory overflowed in the destination unit (relay station). E14000 or U14000 Fax Communication Error: Memory overflowed during confidential reception. E14000 or U14000 Fax Communication Error: Memory overflowed in subaddress-based confidential reception. E14100 or U14100 Fax Communication Error: Memory overflowed in the destination unit during confidential transmission. E14100 or U14100 Fax Communication Error: Memory overflowed in the destination unit during interoffice subaddress-based transmission. E19000 or U19000 Fax Communication Error: Memory overflowed during memory reception. E19100 or U19100 Fax Communication Error: Memory overflowed in the destination unit during transmission. E19200 or U19200 Fax Communication Error: Memory transmission failed because a decoding error occurred. E19300 or U19300 Fax Communication Error: Transmission failed because an error occurred during JBIG encoding. E19400 or U19400 Fax Communication Error: Reception failed because an error occurred during JBIG encoding. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Domain name is not entered. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Assign disable user/password. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Assign the user who is not allowed to access the folder. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Assign disable shared name. Send SMB Error 1102 Error: Username/Password or Shared Name/Folder Name. Host name error. Send SMB Error 1103 Error: Pathname or File Name. Domain name is not entered. Send SMB Error 1103 Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing. Send SMB Error 1103 Error: Pathname or File Name. Assign disable folder path. Send SMB Error 1105 Error: Not Supported Protocol. SMB protocol is set to OFF. Send SMB Error 2101 Error: Can Not Connect. Enter the disable host name/IP address. Send SMB Error 2101 Error: Can Not Connect. Assign the wrong port number. Send SMB Error 2101 Error: Can Not Connect. Network is not connected. Send SMB Error 2103 Error: Response Wait With Timeout. The server is unable to communicate. Send SMB Error 2201 Error: Network Transfer. Error occurs on the network. Send SMB Error 2203 Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send SMB Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. Send FTP Error 1101 Error: Host Name. Enter the disable host name/IP address. Send FTP Error 1102 Error: Username/Password. Domain name is not entered. Send FTP Error 1102 Error: Username/Password. Assign disable user/password. Send FTP Error 1103 Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing. Send FTP Error 1103 Error: Pathname or File Name. Assign disable folder path. Send FTP Error 1105 Error: Not Supported Protocol. FTP protocol is set to OFF. Send FTP Error 2101 Error: Can Not Connect. Enter the disable host name/IP address. Send FTP Error 2101 Error: Can Not Connect. Assign the wrong port number. Send FTP Error 2101 Error: Can Not Connect. Network is not connected. Send FTP Error 2102 Error: Cannot Connect With Timeout. The server is unable to communicate. Send FTP Error 2102 Error: Cannot Connect With Timeout. Send the server which does not support FTP server. Send FTP Error 2103 Error: Response Wait With Timeout. The server is unable to communicate. Send FTP Error 2201 Error: Network Transfer. Error occurs on the network. Send FTP Error 2202 Error: Network Transfer With Timeout. Error occurs on the network. Send FTP Error 2203 Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send FTP Error 3101 Error: Server Response. The server is error status. Send FTP Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. Send email Error 1101 Error: Host Name. SMTP server name is not set. Error SMTP server name. Send email Error 1102 Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered. Send email Error 1104 Error: No Recipient Address. The destination address is not specified. Send email Error 1105 Error: Not Supported Protocol. SMTP protocol is set to OFF. Send email Error 1106 Error: No Sender Info. Sender address is not entered. Send email Error 2101 Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP. Send email Error 2101 Error: Can Not Connect. The specified server is not SMTP server. Send email Error 2101 Error: Can Not Connect. Network is not connected. Send email Error 2102 Error: Cannot Connect With Timeout. The server is unable to communicate. Send email Error 2103 Error: Response Wait With Timeout. The server is unable to communicate. Send email Error 2201 Error: Network Transfer. Error occurs on the network. Send email Error 2202 Error: Network Transfer With Timeout. Error occurs on the network. Send email Error 2203 Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send email Error 2204 Error: Email Size Limit. The size of the email attachment exceeds its limit. Send email Error 3101 Error: Server Response. The server is error status. Send email Error 3101 Error: Server Response. Server setting is not authenticated normally. Send email Error 3201 Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism is found. Send email Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. TWAIN Error 2202 Error: Network Transfer With Timeout. Response is not returned from the server, above the specified time. TWAIN Error 9181 Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. Software Error 5101 Error: Not Yet Connected. Operation handle error. Error for stored status in the operation handle. Software Error 5102 Error: Already Connected. Operation handle error. Error for stored status in the operation handle. Software Error 5103 Error: Not Yet Opened. Error for storage status in the operation handle. Software Error 5104 Error: Already Opened. Error for storage status in the operation handle. Software Error 7101 Error: Memory Allocation. Insufficient memory space. Software Error 7102 Error: Socket Create. Unable to create a communication socket. Software Error 720f Error: Unknown Error. Unable to determine the cause. Send error. Job is cancelled. Press [End]. 1101 Send Email Error: Host Name. SMTP server name is not set. Error SMTP server name. Send error. Job is cancelled. Press [End]. 1101 Send FTP Error: Host Name. Enter the disable host name/IP address. Send error. Job is cancelled. Press [End]. 1102 Send Email Error: Username/Password. User ID for the authentication is not entered or entered wrongly. Wrong authentication password is entered. Send error. Job is cancelled. Press [End]. 1102 Send SMB/FTP Error: Username/Password or Shared Name/Folder Name. Domain name is not entered. Send error. Job is cancelled. Press [End]. 1102 Send SMB/FTP Error: Username/Password or Shared Name/Folder Name. Assign disable user/password. Send error. Job is cancelled. Press [End]. 1102 Send SMB Error: Username/Password or Shared Name/Folder Name. Assign disable shared name. Send error. Job is cancelled. Press [End]. 1102 Send SMB Error: Username/Password or Shared Name/Folder Name. Host name error. Send error. Job is cancelled. Press [End]. 1103 Send SMB/FTP Error: Pathname or File Name. Domain name is not entered. Send error. Job is cancelled. Press [End]. 1103 Send SMB/FTP Error: Pathname or File Name. Connect to the folder which is not permitted for reference/writing. Send error. Job is cancelled. Press [End]. 1103 Send SMB/FTP Error: Pathname or File Name. Assign disable folder path. Send error. Job is cancelled. Press [End]. 1104 Send Email Error: No Recipient Address. The destination address is not specified. Send error. Job is cancelled. Press [End]. 1105 Send Email Error: Not Supported Protocol. SMTP protocol is set to OFF. Send error. Job is cancelled. Press [End]. 1105 Send SMB Error: Not Supported Protocol. SMB protocol is set to OFF. Send error. Job is cancelled. Press [End]. 1105 Send FTP Error: Not Supported Protocol. FTP protocol is set to OFF. Send error. Job is cancelled. Press [End]. 1106 Send Email Error: No Sender Info. Sender address is not entered. Send error. Job is cancelled. Press [End]. 2101 Send Email Error: Can Not Connect. Network is not connected. Send error. Job is cancelled. Press [End]. 2101 Send Email Error: Can Not Connect. Select [Other Authenticate] when authenticating POP before SMTP. Send error. Job is cancelled. Press [End]. 2101 Send Email Error: Can Not Connect. The specified server is not SMTP server. Send error. Job is cancelled. Press [End]. 2101 Send SMB/FTP Error: Can Not Connect. Enter the disable host name/IP address. Send error. Job is cancelled. Press [End]. 2101 Send SMB/FTP Error: Can Not Connect. Assign the wrong port number. Send error. Job is cancelled. Press [End]. 2101 Send SMB/FTP Error: Can Not Connect. Network is not connected. Send error. Job is cancelled. Press [End]. 2102 Send Email/ FTP Error: Cannot Connect With Timeout. The server is unable to communicate. Send error. Job is cancelled. Press [End]. 2102 Send FTP Error: Cannot Connect With Timeout. Send the server which does not support FTP server. Send error. Job is cancelled. Press [End]. 2103 Send Email/ SMB/ FTP Error: Response Wait With Timeout. The server is unable to communicate. Send error. Job is cancelled. Press [End]. 2201 Send Email/ SMB/ FTP Error: Network Transfer. Error occurs on the network. Send error. Job is cancelled. Press [End]. 2202 Send Email/FTP Error: Network Transfer With Timeout. Error occurs on the network. Send error. Job is cancelled. Press [End]. 2202 Send TWAIN Error: Network Transfer With Timeout. Response is not returned from the server, above the specified time. Send error. Job is cancelled. Press [End]. 2203 Send Email/FTP Error: Response Wait With Timeout. Response is not returned from the server, above specified time. Send error. Job is cancelled. Press [End]. 2204 Send Email Error: Email Size Limit. The size of the email attachment exceeds its limit. Send error. Job is cancelled. Press [End]. 3101 Send Email/FTP Error: Server Response. The server is error status. Send error. Job is cancelled. Press [End]. 3101 Send Email Error: Server Response. Server setting is not authenticated normally. Send error. Job is cancelled. Press [End]. 3201 Send Email Error: Not Found Authentication Mechanism. Unsupported SMTP Authentication Mechanism is found. Send error. Job is cancelled. Press [End]. 5101 Send Software Error: Not Yet Connected. Operation handle error. Error for stored status in the operation handle. Send error. Job is cancelled. Press [End]. 5102 Send Software Error: Already Connected. Operation handle error. Error for stored status in the operation handle. Send error. Job is cancelled. Press [End]. 5103 Send SoftwareError: Not Yet Opened. Error for storage status in the operation handle. Send error. Job is cancelled. Press [End]. 5104 Send Software Error: Already Opened. Error for storage status in the operation handle. Send error. Job is cancelled. Press [End]. 7102 Send Software Error: Socket Create. Unable to create a communication socket. Send error. Job is cancelled. Press [End]. 720f Send Software Error: Unknown Error. Unable to determine the cause. Send error. Job is cancelled. Press [End]. 9181 Send Email/ SMB/ FTP/ TWAIN Error: Page Max Count Over. The number of pages of a send file exceeds 999 pages. «Acceptable staple count exceeded.» Is the acceptable staple count exceeded? «Add paper in cassette #.» Is the indicated cassette out of paper? «Add paper in MP tray.» Is the paper of the specified size loaded in the multipurpose tray? «Add staples.» Has the document finisher run out of staples? «Add toner.»   «An error has occurred.» An internal error has occurred.Make a note of the error code number displayed on the panel. See above. «Box Limit Exceeded.» Document Box is full, and no further storage is available; Job is cancelled. Repeat Copy Box is full, and no further repeat copy is available. «Cannot connect to Authentication Server.»   «Cannot duplex print on this paper.» Did you select a paper size/type that cannot be duplex printed? «Cannot execute this job.» Job is restricted by Job Accounting. «Cannot offset this paper.» Did you select a paper size that cannot be offset (A3, B4, A5R, B6R, Folio, Ledger, Statement, & 8K)? «Cannot punch this paper type.» Did you select a paper size/type that cannot be punched? «Cannot staple this paper.» Did you select a paper size/type that cannot be stapled? «Check the cover.» Are any covers open? Does the message indicate which cover is open? «Check the document processor.» Is the document processor open? Is the top cover of the document processor open? «Check the finisher.» Is the document finisher set correctly?» «Clean the slit glass.» Dirt has been identified on the slit glass. «Empty the punch waste box.» The punch waste box of the 3,000 sheet finisher is full. «Failed to specify Job Accounting.» Job accounting is not specified in the print driver. «Failed to store job retention data.»   «Fax box limit exceeded.» Fax box is full, and no further storage is available. «Finisher tray is full of paper.» Is the acceptable storage capacity exceeded for the document finisher tray?» «Folding tray is full of paper.» Is the acceptable storage capacity exceeded for the folding tray of the 3,000 sheet document finisher?» «Hard Disk error. Job is cancelled. Press [End] ##» An error has occurred on the hard disk. «Incorrect Login User Name or Password.»   «Job Accounting restriction exceeded.» The print count exceeded the acceptable count restricted by Job Accounting. «Job Separator is full of paper.» Is the maximum capacity of the job separator tray exceeded? «KPDL error.» A PostScript error has occurred. «Mailbox tray is full of paper.»   «Memory card error.» Was the memory card (Compact Flash) removed while being accessed? Was a valid memory card inserted? «Memory card error. Job is cancelled. Press [End]. Code: 01 Memory Card Error: Format error. «Memory card error. Job is cancelled. Press [End]. Code: 04 Memory Card Error: Insufficient memory card space to complete this operation. «Memory is full.» Unable to continue the job, as the memory is used up.» «Memory Is Low» Logic Lockup «Paper Jam. ###» Make a note of the jam location number displayed on the panel. Leave the machine On. «Print overrun.» Warning. Low printer memory. «Removable memory error.» An error has occurred on the USB stick memory or Compact Flash memory. «Removable memory was removed.»   «Replace all originals and press [Continue].»   «Replace the waste toner box.» The waste toner box is full. «Reset all originals in the document processor.» Are there any originals left in the document processor? «Scanner memory is full.» Scanning cannot be performed due to insufficient memory for the scanner. Is the acceptable scanning count exceeded? «Scanner Paused» DMA transmission of compressed, ecompressed, rotated, relocated, or blanked-out image data does not complete within a specified period of time. «Set the folding tray.» Is the folding tray correctly installed to the 3,000 sheet capacity document finisher? «Set the folding unit.» Is the folding tray correctly installed to the 3,000 sheet capacity document finisher? «Set the punch waste box.» The waste toner box is not installed correctly. «Set the waste toner box.» The waste toner box is not installed correctly. «Staple error.» The location of the jam will be indicated on the panel. Leave the machine On. «Staple jam.» The location of the jam will be indicated on the panel. Leave the machine On. «The ID is not registered.» The account ID# does not match. «The memory card is not formatted.» Is the removable memory formatted by this machine? «The phone receiver is off the hook.»   «The removable memory is not formatted.» Is the removable memory formatted by this machine? «The source file is not found.» The specified file is not found. «Top tray of the machine is full of paper.» The exit tray at the top of the machine is full. «Tray # is full of paper.» Is the acceptable storage capacity exceeded for any of the output trays A, B, or C of the 3,000 sheet capacity document finisher? «Warning low memory.» Further scanning cannot be performed due to insufficient memory.
Error Code Description 0xF330 Component: RIP. Category: RIP. Recovery impossible error (CreatePrint and return back value of API is indirect). 0xF331 Component: RIP. Category: RIP. Fail to initialize. 0xF333 Component: RIP. Category: RIP. Access failure to ME. 0xF335 Component: RIP. Category: RIP. Failure to switch TASK. 0xF336 Component: RIP. Category: RIP. IOBL process failure. 0xFB30 Component: Panel. Category: KI-Panel. Failed to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode. 0xFB31 Component: Panel. Category: KI-Panel. Refused to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode. 0xFB32 Component: Panel. Category: KI-Panel. Time to start up request command (start up request command could not be received). Blue back screen. Cannot enter maintenance mode. 0xFB33 Component: Panel. Category: KI-Panel. Cut off of the communication with the controller is detected — waiting to receive: select () OK return, recv() RX data length 0. Blue back screen. Cannot enter maintenance mode. 0xFB34 Component: Panel. Category: KI-Panel. Time out for Response telegraphic message (could not receive response telegraphic message within a fixed time). In case on not through httpd, this error occurs (in case it does not become CGI time out). 0xFB35 Component: Panel. Category: KI-Panel. Received abusive command from controller. At this moment, only the case that unexpected command comes in when wating for the startup request command. 0xFB36 Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. select () function returned the error (other than EINTR). 0xFB37 Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. rcv () function returned the error. 0xFB38 Component: Panel. Category: KI-Panel. Communication error is detected when transferring (using UNIX domain) response telegraphic message in the panel. send() function returned the error (other than EINTR). 0xFB39 Component: Panel. Category: KI-Panel. Crucial error is detected when processing receive/transfer of the response telegraphic message from controller. Failed to acquire semafo??? 0xFB3A Component: Panel. Category: KI-Panel. Communication error is detected when sending required response telegraphic message from panel. send() function returned the error (other than EINTR). CF000 Component: HDD. Failure to initialize with «dbinit, hostif_stat_chg» comand. CF000 Operation panel PWB comunication error. CF010 ROM Checksum Error. CF010 Main PWB Checksum Error/System Error. Communication error between panel and main controller. CF012 ROM Checksum Error. CF020 Memory Checksum Error/Operation System Error. CF030 Main PWB System Error. CF040 Engine PWB Communication Error. CF040 Engine PWB Communication Error. CF041 Scanner PWB Communication Error. CF050 Engine ROM Checksum Error. CF060 Engine RAM Error. CF070 Flash ROM Error. Defective flash ROM (which?). CF080 Flash ROM Error (during download). Defective flash ROM (which?). CF090 Fax System M Communication Error. CF125 Scanner Unit Error CF131 Component: PCM. Category: OS. Failure to initialize with «dbinit, hostif_stat_chg» comand. CF131 Component: PCM. Category: OS. Failure to acquire Entity data with «dbinit, hostif_stat_chg» comand. CF145 Fax Unit Error. CF14F Power Source Secondary Side Error/Operation System Error. The operation decomes unstable after recovering the power supply fail (brownout or power drop). Wall voltage is unstable or the main power supply switch was turned OFF/ON within 1 sec. CF14F Component: OS. Category: OS. Primary supply voltage dropped off temporarily and recovery operation was not stable. If the input power supply voltage is not stable of the Main SW is turned Off/On quickly (about 1 second), this problem occurs. CF186 Print Unit: DVU_PRT_SYSERR_F226_ERROR (Video data flushing error) CF18A Engine Firmware Incompatible. CF18C Document BOX error. CF1FF Component: ScanSys. Category: ScanSys. When the scanner scanning parameter from the topside is in error. CF1FF Component: IPLogical. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: ipl_search_output.cpp, ipl_feeder_spec.cpp, outputcheck.cpp. CF1FF Component: Machine Configuration. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: machine_status_engine.cpp. CF1FF Component: OutputMission. Category: PrintSystem. Increasing and decreasing «Lib», in case that even if there is no original available, tried to process increasing & decreasing. CF1FF Component: OutputMission. Category: PrintSystem. In case to specify some other value (indirect value) other than single sided/duplex/forced duplex for increasing & decreasing «Lib». CF1FF Component: OutputMission. Category: PrintSystem. In case of the address for Job setting value structure is NULL. CF1FF Component: OutputMission. Category: PrintSystem. In case of the code for output completion notice is indirect. CF1FF Component: OutputMission. Category: PrintSystem. When writing the original information to the storage, in case to get the reply back as [Other Error]. CF1FF Component: OutputMission. Category: PrintSystem. In case to get the reply as [Finisher out of order Error], [No Feeder available in search] from Paper feed/eject «Lib». CF1FF Component: OutputMission. Category: PrintSystem. In case to get the reply as failure from rotation calculation «Lib». CF1FF Component: PrintSystem. Category: PrintSystem. Could not obtain instance of Config, SystemStatus. Use below mentioned class: print_startup.cpp. CF1FF Component: SVI. Category: LioPanel. Logical Error (In case of given parameter is NULL). CF214 Codec: GICL_CDC_ERR_FACTOR_JPEG (several hardware error, software error). CF215 Codec: GICL_CDC_ERR_FACTOR_SRLE (several hardware error, software error). CF234 Data conversion error. CF235 Error code when receiving/printing email. CF245 Process Manager: SYS_PRCM_ERR_FACTOR_SVC_PROC_DOWN (Device process down). CF246 Process Manager: SYS_PRCM_ERR_FACTOR_DEV_PROC_DOWN (Device process down). CF247 Process Manager: SYS_PRCM_ERR_FACTOR_JOBIMG_PROC_DOWN (Job image process down). CF247 Component: ScanSys. Category: ScanSys. Library Error inside of ScanSys. CF248 Component: UNKNOWN. Category: UNKNOWN. CF248 Component: UNKNOWN. Category: UNKNOWN. Code present on with Kyocera Barfode Font CF card installed. CF248 Process Manager: SYS_PRCM_ERR_FACTOR_PRN_PROC_DOWN (Printer process down). CF256 Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF257 Component: LFM. Category: FaxSys. KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF257 Fax System M IOBL error or KUIOLIB error. Poor contact at the fax card card due to mis-installation. CF25E Network Manager: CF25F Component: LFM. Category: FaxSys. Instance Check Error, Paramemter Error from topside. CF26F Component: PrintSys. Category: PrintSys. It occurs when the error noticed from VideoDriver. Use by Video_Driver class: Function name, factor can be found by the detail code. CF26F Print System Other Errors. Bug of v.2.03B has been fixed by v. 2.04A (Booklet > Booklet Print). CF26F System State Manager: CF278 Energy Saving Manager: CF320 Component: LioFax. Category: FaxSys. An Observer Deletion Error occurred during salvage process. Error received from the method on EventManager or message Tx. CF321 Component: LioFax. Category: FaxSys. Segment code for LioFax initialization is different from «03KH». CF323 Component: LioFax. Category: FaxSys. Return address of Page class when doing FAX Tx/Rx is other abnormal error. Entity (Config, BOX, etc.) access error. CF324 Component: LioFax. Category: FaxSys. Entity parameter error. CF325 Component: LioFax. Category: FaxSys. In case that the time when Error came back from LFM. CF326 Component: LioFax. Category: FaxSys. IOBL error. CF327 Component: LioFax. Category: FaxSys. At the time of KUIOLIB error, CodeChange error, FaxLib error (Sender recorde, Entity related error). CF32F Component: LioFax. Category: FaxSys. Instance Check Error. Parameter Error from topside. CF337 Device Error (scan control): CF3FF Component: RIP. Category: RIP. Other/System Crucial Error. CF423 Component: FaxJOB. Category: FaxSys. As the error came back at IF for DocumentBox, JobInfo, Config Entity. CF423 Component: FaxJob. Category: FaxSys. The error came back when accessing (obtaining data, setting data) to below Entity related: job_ent(JobModel,JobInfo), config_ent, reservation, account(certificate), document_box. CF423 Fax System M Error. Wrong data or value detected when the following function is used. Or poor contact at fax card due to mis-installation. CF423 Fax System M Error. The IF error detects during system authentication from ACT_Account_Manager. Or poor contact at fax card due to mis-installation. CF424 Component: FaxJob. Category: FaxSys. As the error came back when obtaining IF for system authentication from ACT_Account_Manager. CF424 Component: FaxJob. Category: FaxSys. The date obtained from the below Entity related is unexpected data: job_ent(JobInfo). CF427 Component: FaxJob. Category: FaxSys. The error came back for the IF of LioFax observer addition/deletion. CF42F Component: FaxJob. Category: FaxSys. As handing over of the NULL pointer in the class occurred. As memory reservation with new in heap domain is failed: Assert for preventing from segment drop off. CF42F Component: FaxJob. Category: FaxSys. When generating the class, fail new at obtaining data domain, soft logic error (software bug). CF433 Component: NetClient. Category: ImageProcess. Entity Error. CF434 Component: NetClient. Category: ImageProcess. Entity Data Invalid. CF437 Component: NetClient. Category: ImageProcess. Other Library Error (ImageLibrary, PageData, EventManager). CF43F Component: NetClient. Category: ImageProcess. Crucial (no memory, invalid parameter, etc.). CF441 Component: CreateScan. Category: ImageProcess. Initialize Error. CF444 Component: CreateScan. Category: ImageProcess. Entity Data Invalid. CF445 Component: CreateScan. Category: ImageProcess. Middleware Error (LioScanner error). CF451 Component: CreatePrint. Category: ImageProcess. Initialization Error. CF433 CF434 CF437 CF43F CF441 CF444 CF445 CF451 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF453 Component: CreatePrint. Category: ImageProcess. Entity Error. CF454 Component: CreatePrint. Category: ImageProcess. Entity Data Mismatch. CF45F Component: CreatePrint. Category: ImageProcess. Other Error. CF460 Component: CreateBox (Memory Tx). Category: ImageProcess. Unrecoverable Error. CF463 Component: CreateBox (Memory Tx). Category: ImageProcess. Entity Error. CF46F Component: CreateBox (Memory Tx). Category: ImageProcess. Crucial (no memory, invalid parameter, etc.). CF46F PDL Interpreter: REN_INT_ERR_FACTOR_GENERAL (other general error). CF470 Component: CreateFax. Category: ImageProcess. Unrecoverable Error. CF473 Component: CreateFax. Category: ImageProcess. Entity Error. CF47F Component: CreateFax. Category: ImageProcess. Crucial (no memory, invalid parameter, etc.). CF484 Component: Edit. Category: ImageProcess. Data Invalid (PageData). CF487 Component: Edit. Category: ImageProcess. Other Library Error (ImageLibrary). CF48F Component: Edit. Category: ImageProcess. Crucial. CF490 Component: Output(Fax). Category: ImageProcess. Unrecoverable Error. CF493 Component: Output(Fax). Category: ImageProcess. Entity Error. CF494 Component: Output(Fax). Category: ImageProcess. Entity Data Invalid. CF45F CF453 CF454 CF45F CF460 CF463 CF46F CF470 CF473 CF47F CF484 CF487 CF48F CF490 CF493 CF494 HDD Image Process Error. Destruction of stored jobs on the HDD. It may occur when selecting the keys for calling stored copy or scanner job from a custom box. CF515   CF526 System Error: CF528 Component: SVI. Category: LioPanel. Panel data abusion error. CF530 Component: PJL. Category: RIP. Recovery impossible error: Thread Create failed. CF530 Component: ReportEventService. Category: RIP. Recovery impossible error: Thread Create failed. CF530 Component: SVCTL_FaxRx_Event_Control. Category: KI Sc. As failed to obtain EM_FaxRx_Ec_Event_Fax_Enable. CF530 Component: SVCTL_Reservation_Event_Control. Category: KI Sc. As failed to notice the event for EM_Rsv_EC_op_Event_FaxJob_Ready. CF530 Component: SVCTL_Job_Start_Command. As JobInfo giving to JSM_JobServiceManager is NULL. CF533 Component: PJL. Category: RIP. Entity error: when CLITICAL ERROR occurred at ME access. CF533 Component: ReportEventService. Category: RIP. Entity error: when CLITICAL ERROR occurred at ME access. CF551 Component: MLPRN. Category: NetAppl. Task generation error. CF551 Component: MLPRT. Category: NetAppl. Task generation error. CF551 Component: EVR_LGS. Category: NetAppl. Task generation error. CF610 Component: SSTUP. Category: OS. Error in the SystemStartUp (Thread generation, Entity data acquisition, DiskManager operation). CF610 Undefined. CF610 System Start Error. CF615 Report Page Generator: USV_RPG_ERR_FACTOR_STREAM (Stream access error). CF620 Component: EventManager. Category: KM-Entity. Failed to obtain/receive event from framework. CF620 Unable to Print. CF620 System Error. Error acquiring the event data. Panel detects CF000 as same error. CF620 System Error. Error acquiring the event data. Panel detects CF000 as same error. Unable to Load Files To CF Card. CF630 Component: PowerManagement. Category: OS. Failed to mount or unmount during transition of the condition. CF710 Component: IIS. Category: NetApl. Network file written error (inetd). CF713 Component: IIS. Category: NetApl. Entity error (inetd). CF720 Component: IIS. Category: NetApl. Network file written error (services). CF723 Component: IIS. Category: NetApl. Entity error (services). CF730 Component: IIS. Category: NetApl. Network file written error (snmpd). CF733 Component: IIS. Category: NetApl. Entity error (snmpd). CF743 Component: IIS. Category: NetApl. Entity error (hosts allow). CF750 Component: IIS. Category: NetApl. Network file written error (hostname). CF753 Component: IIS. Category: NetApl. Entity error (hostname). CF760 Component: IIS. Category: NetApl. Network file written error (papd). CF763 Component: IIS. Category: NetApl. Entity error (papd). CF770 Component: IIS. Category: NetApl. Network file written error (cups). CF773 Component: IIS. Category: NetApl. Entity error (cups). CF780 Component: IIS. Category: NetApl. Network file written error (dhcclient). CF783 Component: IIS. Category: NetApl. Entity error (dhcclient). CF790 Component: IIS. Category: NetApl. Network file written error (smb). CF793 Component: IIS. Category: NetApl. Entity error (smb). CF7A0 Component: IIS. Category: NetApl. Network file written error (netware). CF7A3 Component: IIS. Category: NetApl. Entity error (netware). CF7B0 Component: IIS. Category: NetApl. Network file written error (ipfilter). CF7B3 Component: IIS. Category: NetApl. Entity error (ipfilter). CF7C0 Component: IIS. Category: NetApl. Network file written error (ethermode). CF7C3 Component: IIS. Category: NetApl. Entity error (ethermode). CF7D0 Component: IIS. Category: NetApl. Network file written error (other). CF7D3 Component: IIS. Category: NetApl. Entity error (other). CF7D7 Readout Error of SSL (authentication data). CFAxx HDD Error. CFAxx HDD Error. CFA10 Component: OS_TOOLS. Category: OS. Error inside of hot plug detection thread, overwritten thread (failed to issue the event, failed to operate signal handler). CFA20 Component: OS_TOOLS. Category: OS. Failed to obtain memory size. CFA23 Component: OS_TOOLS. Category: OS. Access error to the Entity at master data stored area component. CFA30 Component: OS_TOOLS. Category: OS. CF-DETECT OPEN error <0x07>. CFA30 Component: OS_TOOLS. Category: OS. CF-DETECT IOCTL error <0x08>. CFA30 Component: OS_TOOLS. Category: OS. CF-DETECT CLOSE error <0x09>. CFA30 Component: OS_TOOLS. Category: OS. AES conversion OPEN error <0x0a>. CFA30 Component: OS_TOOLS. Category: OS. AES conversion IOCTL error <0x0b>. CFA30 Component: OS_TOOLS. Category: OS. AES conversion CLOSE error <0x0c>. CFA30 Component: OS_TOOLS. Category: OS. AES conversion command return value error <0x0d>. CFA30 Component: OS_TOOLS. Category: OS. Message queue creation error <0x15>. CFA30 Component: OS_TOOLS. Category: OS. Message queue Tx error <0x16>. CFA30 Component: OS_TOOLS. Category: OS. Message queue Rx error <0x17>. CFA30 Component: OS_TOOLS. Category: OS. Message queue deletion error <0x18>. CFA37 Component: OS_TOOLS. Category: OS. Event Tx error <0x19>. CFA43 Component: OS_TOOLS. Category: OS. Access error to the Entity at USB activation component. CFB00 Component: Panel. Category: KI-Panel. Netfront error (SLIM_E_GENERIC). CFB01 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_INVAL). CFB02 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_NOSERVER). CFB03 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_TIMEDOUT). CFB04 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_DNS_NOTFOUND). CFB05 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_OPEN). CFB06 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_CONNECT). CFB07 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_READ). CFB08 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TCP_WRITE). CFB09 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_CONNECT). CFB0A Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_HANDSHAKE). CFB0B Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_READ). CFB0C Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_SSL_WRITE). CFB0D Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQTIMEDOUT). CFB0E Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_RSPTIMEDOUT). CFB0F Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_CACHE_NONE). CFB10 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_CACHE_EXPIRE). CFB11 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_UNKNOWN). CFB12 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_NOHEADER). CFB13 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_AUTH_FORMAT). CFB14 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REDIRECT_FORMAT). CFB15 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REDIRECT_CANCELLED). CFB16 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_HEADER_SIZEOVER). CFB17 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_BODY_SIZEOVER). CFB18 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_RSP_HEADER_SIZEOVER). CFB19 Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_REQ_TOOMANYCONTINUE). CFB1A Component: Panel. Category: KI-Panel. Netfront error (SLIM_HTTP_E_TLS_INTOLERANT). CFB1B Component: Panel. Category: KI-Panel. Netfront error (SLIM_FILEP_E_OPEN). CFB1C Component: Panel. Category: KI-Panel. Netfront error (SLIM_FILEP_E_READ). CFB1D Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_SIZEOVER). CFB1E Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_NO_CONTENT). CFB1F Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_TOOMANYREDIRECT). CFB20 Component: Panel. Category: KI-Panel. Netfront error (SLIM_CONTENT_E_TOOMANYAUTH). CFB21 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_NOMEMORY). CFB22 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_NOMEMORY_IMAGE). CFB23 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_TOTAL_SIZEOVER). CFB24 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_BADURL). CFB25 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_BADMIMETYPE). CFB26 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_MIXEDSECURETYPE). CFB27 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_INPUTHISTORY_SIZEOVER). CFB28 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_INPUT_REQUIRED). CFB29 Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_NOTIFYMAXWINDOW). CFB2A Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_SWKOVERFLOW). CFB2B Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_FILEDOWNLOAD). CFB2C Component: Panel. Category: KI-Panel. Netfront error (SLIM_BROWSER_ERROR_KMC_SEGFAULT). CFB2C CFB30 CFB31 Panel Error. NetFont error. Communication error between panel and main controller during initialization or rejection of communication by controller during initialization. Blue Screen of Death. CFB30 Component: Panel. Category: KI-Panel. Failed to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode. CFB30 Incompatible Level Of Firmware on Main EEPROM. CFB30 Incompatible Level Of Firmware on Main EEPROM. CFB31 Component: Panel. Category: KI-Panel. Refused to connect the communication of the controller when starting up. Blue back screen. Cannot enter maintenance mode. CFB31 Corrupt Firmware on Main EEPROM. CFB31 Corrupt Firmware on Main EEPROM. CFB32 Component: Panel. Category: KI-Panel. Time to start up request command (start up request command could not be received). Blue back screen. Cannot enter maintenance mode. CFB32 Panel Error. Timeout request for start up command. Start command hasn’t been received. Possible destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death. CFB33 Component: Panel. Category: KI-Panel. Cut off of the communication with the controller is detected — waiting to receive: select () OK return, recv() RX data length 0. Blue back screen. Cannot enter maintenance mode. CFB33 Panel Error. Detects disconnection with controller. Possible overdrive of control board or destruction of system file in HDD. Cannot enter maintenance mode. Blue Screen of Death. CFB34 Component: Panel. Category: KI-Panel. Time out for Response telegraphic message (could not receive response telegraphic message within a fixed time). In case on not through httpd, this error occurs (in case it does not become CGI time out). CFB35 Component: Panel. Category: KI-Panel. Received abusive command from controller. At this moment, only the case that unexpected command comes in when wating for the startup request command. CFB36 Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. select () function returned the error (other than EINTR). CFB37 Component: Panel. Category: KI-Panel. Connection error is detected when waiting for he response telegraphic message from the controller. rcv () function returned the error. CFB38 Component: Panel. Category: KI-Panel. Communication error is detected when transferring (using UNIX domain) response telegraphic message in the panel. send() function returned the error (other than EINTR). CFB39 Component: Panel. Category: KI-Panel. Crucial error is detected when processing receive/transfer of the response telegraphic message from controller. Failed to acquire semafo??? CFB3A Component: Panel. Category: KI-Panel. Communication error is detected when sending required response telegraphic message from panel. send() function returned the error (other than EINTR).

Японская компания Kyocera производит высококачественные лазерные принтеры и МФУ для офисной печати. Их продукция одна из самых востребованных на сегодняшний день. Ведь печатающие устройства Kyocera характеризуются высокой надежностью, износостойкостью и большим сроком эксплуатации. Однако даже их изделия не являются вечными. Со временем принтеры Kyocera начинают сбоить.

К счастью, оргтехника Kyocera оснащена системой самодиагностики (так же, как и струйные принтеры Canon). Поэтому, в случае возникновения проблемы, устройство самостоятельно выявит уязвимое место и сообщит Вам об этом миганием соответствующего индикатора на панели управления либо кодом ошибки, выведенным на дисплей принтера.

Если Вы не являетесь мастером по обслуживанию принтеров и МФУ Kyocera, то, чтобы понять, о чем сообщает печатающее устройство, Вам потребуется расшифровать указанный им код. Для этого мы добавили в статью таблицу кодов ошибок лазерных принтеров Kyocera серии FS и не только.

код ошибки Kyocera решение проблемы

Коды ошибок принтеров и МФУ Kyocera, которые можно исправить самостоятельно

Код ошибки

Значение ошибки

Решение проблемы

E-0001 (E1)

Поврежден чип картриджа либо установлен неоригинальный картридж.

Замените установленный картридж оригинальной версией изделия. Если хотите сэкономить, тогда купите и установите новый чип на картридж или перепрошейте принтер Kyocera. Однако предварительно не помешает попробовать сбросить ошибку соответствующей комбинацией клавиш (как это сделать, читайте в статье «Сброс ошибки установки неоригинального картриджа в принтерах Kyocera»).

E-0002 (E2)

Регион использования картриджа и принтера не совпадают.

Замените чип или прошейте принтер Kyocera.

E-0003 (E3)

Заполнена память принтера или МФУ Kyocera.

Отпечатайте ранее отсканированные листы или очистите очередь печати нажатием кнопки Стоп/Сброс (ранее отсканированные листы также удалятся из памяти принтера, даже если они еще не были распечатаны).

E-0007 (E7)

Тонер-картридж Kyocera израсходовал ресурс красящего вещества.

Замените или заправьте картридж Kyocera (если используете совместимый или перезаправленный расходник, то после установки его в принтер не забудьте сбросить ошибку зажатием на 3-5 секунды кнопок [Ок] и [Сброс/Стоп]).

E-0008 (E8)

Открыта крышка принтера либо не работает датчик закрытия крышек устройства.

Откройте и еще раз закройте переднюю и заднюю крышку принтера. Во время закрытия Вы должны услышать характерный щелчок. Если не помогло, то причина в неисправности датчика.

E-0009 (E9)

Лоток приема бумаги полон.

Уберите все отпечатанные листы бумаги из выходящего лотка. Чтобы возобновить печать, нажмите кнопку [Старт].

E-0012 (E12)

Ошибка памяти принтера Kyocera.

Попробуйте уменьшить разрешение печати. Скорее всего, формат создаваемого отпечатка не соответствует возможностям принтера.

E-0014 (E14)

Установлен неверный формат бумаги (неподдерживаемый принтером Kyocera).

Поменяйте бумагу на поддерживаемую принтером либо смените ее формат в настройках печати. Попробуйте обновить программное обеспечение. Возможно, это расширит поддерживаемые принтером Kyocera форматы.

E-0015 (E15)

Устройство не подключено к электрической сети либо на компьютере нет (не работает) драйвера принтера Kyocera.

Проверьте подключение печатающего аппарата к электрической сети, а также целостность кабеля. Если ошибка не исчезает, скачайте драйвер принтера Kyocera и установите его на компьютер.

E-0017 (E17)

Ошибка передачи данных.

Проверьте подключение принтера к компьютеру. Кабель не должен быть длиннее 5 метров, а также обязан поддерживать стандарт USB 2.0. Кроме того, переустановите драйвер принтера и утилиту Kyocera Client Tool.

E-0018 (E18)

Очередь печати заполнена.

Очистите очередь печати нажатием кнопки [Сброс] либо через драйвер принтера.

E-0019 (E19)

Неверный формат печати.

Отмените печать нажатием кнопки [Стоп/Сброс]. Выберите в настройках принтера соответствующий режим печати, а также установите в лоток поддерживаемый принтером формат бумаги.

J-0000 (jam0000)

Замятие бумаги за задней крышкой.

Откройте крышку и извлеките бумагу. Проверьте надежность крепления бумаги в лотке, а также принтер на наличие посторонних предметов. Еще причина может быть в пружине выходного флажка. Если она растянулась, то может плохо работать фиксатор. Также проблема может быть из-за печки, сделайте ее ревизию, переборку и смазку.

J-0501 (jam0501)

Бумага застряла в принтере Kyocera

Извлеките замятую бумагу. Проверьте надежность установки бумаги во входной лоток. Проверьте целостность роликов протяжки бумаги, а также принтер на наличие посторонних предметов. Если не помогло, стоит внимательно осмотреть ребра на направляющей пластине. На них могут образоваться сколы, трещины и заусенцы. Их можно слегка подчистить наждачной бумагой (нулевкой).

J-0511 (jam0511)

Принтер Kyocera замял бумагу.

Извлеките замятую бумагу и повторите печать. Если проблема не исчезла, несите принтер в сервис. Скорее всего, изношен ролик протяжки бумаги.

C7990

Бункер драм-картриджа (блока фотобарабана) заполнен отработанным тонером либо неисправен счетчик отработки красящего вещества. Еще проблема может быть в главной плате PWB.

Осуществите чистку драм-картриджа (блока фотобарабана). Если проблема в датчике или плате, то нужно отнести принтер в СЦ на диагностику.

F248

Ошибка обработки отпечатываемого материала.

Перезагрузите принтер. Уберите неподдерживаемые спецсимволы из отпечатка. Обновите ПО принтера Kyocera. Смените режим работы принтера с PDL на GDI (Пуск -> Принтеры -> Свойства -> Параметры устройства).

PF

Отсутствует бумага в лотке подачи.

Загрузите листы бумаги во входной лоток. Если принтер по-прежнему не печатает, значит нужно искать проблему в чем-то другом.

1101

Ошибка сканирования через сеть из-за неправильного имени SMTP сервера.

Пропишите DNS-адреса помимо прочих настроек печати по сети.

1102

Некорректная настройка сканера для работы через сеть

Зайдите в Web-панель управления принтером (нужно в адресную строку браузера ввести iP принтера Kyocera). Далее в зависимости от модели введите логин и пароль (Admin/Admin или просто admin00 без логина). Далее следуйте инструкции:

  • Откройте вкладку «Сканер» и установите настройки по умолчанию;
  • Перейдите на вкладку «Основные», выберите адресную книгу и нажмите добавить контакт;
  • В открывшемся окне найдите блок SMB и введите: имя хоста = имя компьютера или его iP-адрес, путь = название сетевой папки (если не расшарена, то вместе с ИП-адресом), имя пользователя = user или domainuser (в зависимости от типа профиля), пароль = пароль.

Логин и пароль нужны обязательно, если их нет, то следует создать.

2101

Ошибка передачи данных при сканировании через сеть.

Правильно настройте параметры (как для ошибки 1102), только предварительно отключите на ПК антивирус и брандмауэр.

Если Вы испытали все способы, но не смогли убрать ошибку, то следует нести печатающее устройство в сервисный центр. Кроме того, есть ряд ошибок (высвечиваемых на дисплее принтера), которые нельзя устранить в домашних условиях. Соответствующие коды ошибок принтеров Kyocera представляем в очередной таблице.

Коды ошибок принтеров и МФУ Kyocera, которые нужно устранять в сервисном центре

Код ошибки

Значение ошибки

Решение проблемы

0030

Неисправность платы управления факсом принтера.

Замена платы.

0100

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0120

Ошибка чтения mac-адреса из-за неисправности флеш-памяти принтера.

Замена платы.

0190

Неисправность платы управления или флеш-памяти принтера.

Замена платы.

0630

Неисправность платы управления принтера.

Замена платы.

1020

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

1040

Неисправность мотора, привода или отсутствие контакта.

Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора.

2000

Неисправность главной платы управления, соединительного кабеля или привода принтера.

Проверить ремни, шестерни и ролики привода. Смазать или заменить, если есть дефекты. Заменить привод или главную плату.

3100 (C3100)

Неисправность главной платы, привода сканера, датчика положения или нарушение целостности соединений.

Проверить наличие разрывов и отсутствия контакта. Смазать или заменить изношенные элементы привода. Заменить привод, главную плату, датчик или соединительный кабель. Если Вам повезло, то возможно забыли отключить фиксатор блока сканера.

3101

Сетевой кабель не подсоединен, или нарушена работа концентратора. Еще может быть из-за наличия вирусов в системе или неправильно заданным параметрам сервера SMTP.

Проверить соединения, правильно настроить параметры сети.

3300

Неисправность главной платы, датчика CIS или соединительного кабеля.

Проверить контакты, заменить плату или датчик.

3500

Неисправность главной платы или нарушение соединения контактов.

Проверить контакты, заменить плату.

4000 (C4000)

Неисправность главной платы, привода сканера или нарушение соединений. Однако чаще всего ошибка лазера.

Проверить контакты, заменить плату или привод блока сканера. Почистить лазер, смазать ось полигон-мотора, либо полностью заменить блок лазера.

4200

Неисправность главной платы, блока сканера или датчика BD.

Отключить питание принтера на 30 минут. Если не помогло, то следует заменить привод сканера или главную плату принтера.

6000 (С6000)

Неисправность главной платы, термостата, печки или нарушение соединения контактов.

Проверить и поправить контакты. Заменить фьюзер. Ремонт или замена печки, термодатчика, термопредохранителя и т.д.

6020

Сгорание термистора или главной платы.

Замена термистора или главной платы.

6030

Неисправность главной платы, термостата или термистора. Возможно, причина в отсутствии контакта.

Проверить соединения. Заменить плату, термостат или термистор.

6400

Неисправность главной платы, отсутствие питания или контакта.

Заменить плату или источник питания.

F000

Неисправность главной платы или отсутствие контакта.

Проверить соединение ремня безопасности. Заменить ремень или плату управления.

F020

Неисправность элементов памяти принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F040

Неисправность главной платы принтера.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления.

F05D

Неисправность главной платы. Сбой программного оборудования привода. Проблемы с прошивкой принтера Kyocera.

Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. Перепрошить принтер Kyocera.

F245 F246 F247 F375

Принтер Kyocera заблокирован из-за проблемы, вызванной отказом источника питания.

Нужно перепрошить принтер специальной сервисной микропрограммой.

Обратите внимание: Если у печатающего устройства нет дисплея, то определить проблему можно по светодиодным индикаторам, встроенным в панель управления принтером. Например, у Kyocera Ecosys P2135D нужно сосчитать количество миганий индикаторов красного цвета и таким образом определить число, указывающее на ту или иную ошибку. В свою очередь, у модели Kyocera FS-1040 все зависит от темпа мигания светодиода с надписью «Внимание!» («Attention!»):

  • Мигает медленно – указывает на отсутствие бумаги в лотке или тонера в картридже.
  • Мигает быстро – оповещает о проблеме с памятью устройства, переполненном лотке или замятии бумаги, а также об использовании неоригинальных расходных материалов.
  • Горит постоянно – говорит о проблемах с картриджем или фотобарабаном либо указывает на открытые крышки принтера.

ошибки принтера Kyocera

Чтобы потребитель мог наверняка определить проблему, рекомендуем использовать утилиту Kyocera Client Tool, которая идет в комплекте с драйверами принтера.


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