This issue generally indicates that the license file is served from a network license manager and that there is a problem with the license.dat file on the machine running the license manager. The cause of this error may be due to one of the following:
- The Host ID for which the license.dat file was generated is not the Host ID of the license server machine
- Missing, corrupt, or incorrect characters in the license.dat file itself
- The system time and date are not set properly. Check to make sure that the date and time are set correctly on the machine before proceeding below.
It is also possible for this error to occur if a network license is attempting to be used in place of an Individual or Designated Computer license. If you are trying to activate MATLAB for a network license, you need either a license.dat or network.lic from the person who maintains the Network License Manager. Read more information from the link below about the differences between license files types:
What are the differences between the license.lic, license.dat, network.lic, and license_info.xml license files?
This issue may also occur if you are using MATLAB R2007b or below with a standalone license file generated for R2008a or higher.In this case, generating a license file for the correct release of MATLAB will resolve this issue.
If the time and date are set correctly, and you are not using R2007b or below with a standalone license file for R2008a or higher, see the steps below for troubleshooting the license file:
The first step is to locate the license file (license.dat) for the license manager. The license.dat file on the server machine is located in:
Where are the license files for MATLAB located?
(where $MATLAB is the MATLAB installation directory)
Please check for the following:
1) Make sure that the Host ID specified in the license file matches the Host ID on the «SERVER» line of the license file. Also if the Host ID is not proceeded by «ID=», it must match the Host ID of the license server. For more information on obtaining your Host ID, see the related solution listed below.
The Host ID of the license file will be in a comment line in the license file. For example:
# BEGIN——cut here——CUT HERE——BEGIN
# MATLAB license passcode file.
# LicenseNo: 123456 HostID: 001122334455
In this example, the Host ID is the MAC address 001122334455. This same MAC address should be in the SERVER line of the license file. For example:
SERVER my-license-host 001122334455 27000
If the wrong Host ID is used in the SERVER line, or if the license file was generated for a different Host ID, this error will occur. Individual licenses use a Host ID that is ID= and the license number. If you have an individual license, this should be the Host ID in the SERVER line. For example:
SERVER my-license-host ID=123465 27000
NOTE: Changing the Host ID listed in the commented section of the license file will not resolve the error. If your Host ID is incorrect, you will need to obtain a new license file generated for the correct Host ID.
2) This error may be the result of having extra carriage returns in your license file. In order to avoid this, ensure that the following strings all begin on a left justified line: #, SERVER, DAEMON, or INCREMENT. Sometimes an INCREMENT line can get wrapped on the end of the preceding INCREMENT line causing it to be omitted.
3) If you are located in Turkey, or the default language of your computer is Turkish, please refer to the article below:
Why do I see license manager error -8 when launching MATLAB on Linux when my locale is set to Turkey?
License Manager Error Messages
It can also be helpful to view the FLEXlm log file, lmlog.txt, in the $MATLABflexlm directory. To get more information about a FLEXlm license manager problem, see the FLEXlm End User Manual, available in PDF format in $MATLABflexlmenduser.pdf or go to the GLOBEtrotter Software, Inc. Web site, www.globetrotter.com.
Note
You can also go to the support page on the MathWorks Web site, www.mathworks.com, and find information about a particular license manager error by searching the solution database by error number. For example, to find information about License Manager Error -15, enter «License Manager Error -15» in the search engine.
License Manager Error -2: Invalid License File Syntax
This error message typically indicates that there is a problem in your License File. On client systems, make sure your License File ($MATLABbinwin32license.dat) has the following format.
-
SERVER host hostID port_num USE_SERVER
Note that there should be a carriage return immediately following the USE_SERVER line.
License Manager Error -3: Cannot Connect to a License Server
This error can occur if the SERVER line in your License File is incorrect or missing.
To remedy this error, try the following:
- Make sure that the
SERVERline in your License File matches theSERVERline in the License File on your license server. On client systems, the License File is$MATLABbinwin32license.dat; on your license server, the License File is$MATLABflexlmlicense.dat, where$MATLABis the root MATLAB installation directory.
Note
You must restart the license manager after making any changes to the License File on the license server.
- Make sure the TCP port number at the end of the
SERVERline in your License File is not already being used by another application. On NT systems, run thenetstat -p tcpcommand fromC:WINNTsystem32. If the local system appears on the Foreign Address list, then the port number listed is being used. Change the port number on theSERVERline to a port that is not being used. FLEXlm has reserved ports in the range27000to27009. Restart the license manager after making this change. - Make sure that you do not have multiple vendor daemons (
mlm.exe) running. Check your FLEXlm log file ($MATLABflexlmlmlog.txt) for the error «Multiple MLM Servers Running».
License Manager Error -5: License Checkout Failed. No Such Feature Exists.
This message usually indicates that you are trying to use a product for which you are not licensed. Check your License File to see if you are licensed to use this product.
If you are licensed for this product, this error may be the result of having extra carriage returns in your License File. To avoid this, make sure that each line begins with either #, SERVER, DAEMON, or INCREMENT.
Note
You must restart the license manager after making any changes to the License File on the license server.
This error can also be caused by tab characters in the License File. Remove these tabs and replace with them spaces.
This error may also be the result of an incorrect system date. If your system date is set before the date that your license was made, you will get this error. See License Manager Error -10: Feature Has Expired to learn how to reset the system date.
License Manager Error -8: Invalid (Inconsistent) License Key
This error message typically indicates that your License File, $MATLABflexlmlicense.dat, has been corrupted. This can happen if the License File was edited or if an e-mail program inserted extraneous tabs or carriage returns in the INCREMENT lines.
One way to check for extraneous tabs and carriage returns is to open your License File in a text editor and view all nonprinting characters. Remove all the tab characters and all carriage returns that are not at the end of a line.
Check that the contents of your License File matches the license data sent you by The MathWorks.
License Manager Error -9: Invalid Host. License Checkout Failed.
If you get this error on a system running an individually licensed MATLAB, make sure you are running MATLAB on the same system it was installed on. The MathWorks locks a license to a particular system.
You can also get this error if you replaced your hard drive or changed the partition on an existing hard drive. To remedy this situation, rerun the installer. At Step 5: Select the Products You Want to Install, click on the More Options... button on the Product List dialog box and select the Update license option. This option updates your license without requiring that you reinstall MATLAB.
You can also get this error if you try to clone a Release 13 installation from one system to another.
License Manager Error -10: Feature Has Expired
This error indicates that one or more of your license keys has expired.
Check the expiration date on each of the INCREMENT lines in your License File. If the dates in the license file have already passed, contact the Customer Service department at The MathWorks (through the Web or through e-mail at service@mathworks.com). When contacting The Mathworks, include your License Number and the Host ID of your license server.
If none of your product licenses has expired, check that your system date and time are correct:
- Click on the Start menu.
- Choose Settings.
- Click on Control Panel.
- Choose Date/Time.
License Manager Error -11: License Checkout Failed. Invalid Date Format in License File.
This error indicates that the start date or the expiration date in the License File is invalid. This can happen if the expiration dates in the License File have been changed.
You can also get this error if the space character between the number of users field and the 20 digit encryption code in the INCREMENT line is missing. Compare the INCREMENT lines in your license file with the INCREMENT lines in your original license e-mail. They must be exactly the same.
This error can also occur if the SERVER and DAEMON lines are missing from the license.dat file. The installer adds these lines to the License File as part of the installation process.
License Manager Error -12: License Checkout Failed. Invalid Return Data from License Server.
This error can be caused by your network setup. When the license manager tries to connect to the server, the DNS Server does not find it because it does not add the domain name suffix into the search.
If all of your client systems are having this problem, change the name of the server in the SERVER line to the fully qualified name:
- Change the
SERVERline in alllicense.datfiles on your network, which are located in$MATLABbinwin32, to have the fully qualified name of the server. - Restart the license manager on the server. (See Starting and Stopping the License Manager.)
If only some of the clients in your network installation are having this problem, edit the TCP/IP Hosts file on your client systems:
- Open the file,
C:WinNTsystem32driversetchosts - Add the hostname of your license server to this file. You can find your license server information in the
SERVERline of yourlicense.datfile.
- For example, if your
SERVERline looks like this,-
SERVER hostname INTERNET=128.36.2.12 27000
Add the following line to your TCP/IP Hosts file.
-
128.36.2.12 hostname
-
- Save the changes to the TCP/IP Hosts file.
License Manager Error -13: No SERVER Line in License File
This indicates that there is no SERVER line in the License File. This line should be added by the installer during the installation process.
To remedy this problem, run the installer again or manually edit the License File, $MATLABflexlmlicense.dat, adding the SERVER line. See License File for information about the format and contents of the SERVER line.
License Manager Error -14: Cannot Find SERVER Hostname in Network Database
If this error occurs on a client system, check to make sure that the hostname on the SERVER line in the license.dat file on your client system matches the hostname on the SERVER line in your license.dat file on your license server. Edit the SERVER line in the client license.dat file, if necessary.
Also, make sure that the server’s hostname, included in the SERVER line, is listed in the C:WINNTsystem32driversetchosts file for Windows NT.
License Manager Error -15: Cannot Connect to License Server
This error message can have several causes but the most common cause is that the license manager isn’t running on your license server.
Verify that both the license manager daemon and the vendor daemon processes, lmgrd and mlm, are running. You can check this via the Task Manager, which can be accessed by pressing the Ctrl+Alt+Delete key sequence. Run these commands on the system on which your license manager is running.
If the license manager isn’t running, see Starting and Stopping the License Manager for information about starting it.
License Manager Error -16
This error indicates that the path to the MATLAB vendor daemon, mlm.exe, is incorrect in your License File DAEMON line. See License File for an example of a DAEMON line.
License Manager Error -18: License Checkout Failed. License Server Does Not Support This Feature.
The most common cause of this error is updating your License File without restarting your license manager. Restart your license manager and then try to start MATLAB. See Starting and Stopping the License Manager.
If you get this error on a client system, but not your license server, the License File on the client probably needs to be updated. Copy the License File from the server onto the your client system ($MATLABbinwin32).
Here are some other possible solutions to this error:
- Make sure the
INCREMENTlines in yourlicense.datfile are exactly as they appeared in the original license e-mail you received from The MathWorks. - Make sure the
DAEMONline in yourlicense.datfile identifies the correct license manager daemons, especially if you have multiple MATLAB installations on your system. - Make sure the TCP port number at the end of the
SERVERline in yourlicense.datfile is not already being used by another application. Use the commandnetstatto show the status of all ports that are in use.
- On NT systems, run the
netstat -p tcpcommand fromC:WINNTsystem32. If the local system appears on the Foreign Address list, then the port number listed is being used. Change the port number on theSERVERline to a port that is not being used. FLEXlm has reserved ports in the range27000to27009. Restart the license manager after making this change.
- Make sure the Host ID or IP Address listed in the commented section in the
license.datfile matches the Host ID or IP Address in theSERVERline. If you are trying to run the license manager on a different system than the one that the license was generated for, you will need to get a new License File from The MathWorks.
License Manager Error -21: License File Does Not Support This Version
If you are getting this error on your license server, make sure you have installed the version of FLEXlm included with Release 13. Release 13 License Files will not work with the older FLEXlm versions.
If you have updated an existing license.dat file with new Release 13 passcodes, you still need to install FLEXlm 8.0d from the MATLAB CD.
If you are getting this error on one of your client systems and not on the server, make sure the License File on the client is in the following format.
-
SERVER host hostname port_num USE_SERVER
The SERVER line in the client system License File should be the same as the SERVER line found in the License File on the license server.
Also, make sure you are using your Release 13 license and not a license from a previous release.
License Manager Error -25: License Server Does Not Support This Version of This Feature
This error indicates that you are trying to run MATLAB 6.5 with an old license. You must update your license.dat file with your new license passcodes.
If you do not have your MATLAB Release 13 license, contact Customer Service at The MathWorks.
License Manager Error -39: No License for Feature
You may encounter the following license manager error:
-
License Manager Error -39 User/host not on INCLUDE list for feature Feature: MATLAB
This table lists a typical cause of this error with possible solutions.
| Possible Problem | Resolution |
| You are not listed as a user in your options file. | Check your options file and make sure your username is on the INCLUDE line for the product you are trying to use.On UNIX computers, the installer creates the options file, named $MATLABflexlmMLM.opt. |
License Manager Error -83: FLEXlm Version of Client Newer Than Server
This error message usually indicates that the version of the license manager on the client system is newer than the license manager on the server system. When MATLAB starts, the license file is pointing to the wrong version of the license manager.
To correct the problem, change the path of the DAEMON line in your license.dat file. For a UNIX server, the DAEMON line for all license files should resemble this sample (the pathname of your daemon will be different).
-
DAEMON MLM $MATLAB/etc/lm_matlab
For a PC server, the DAEMON line for all license files should read
-
DAEMON MLM $MATLABflexlmmlm.exe
where $MATLAB is your MATLAB installation directory. After changing your License File, be sure to restart the license manager.
License Manager Error -84: Missing Options File
License manager cannot find your options file.
Possible resolutions:
- Make sure the installer created an options file during the installation procedure. The full path of the options file is
$MATLABflexlmMLM.opt, where$MATLABis your MATLAB installation directory. See Setting Up Network Named User Licensing for more information. - Make sure that the
DAEMONline in your License File includes the full pathname of your options file. Check the processed License File,$MATLABflexlmlicense.dat. If theDAEMONline wraps onto a second line, make sure there is a line continuation character () at the end of the first line. - Make sure you are listed as a valid user of the product you are trying to use.
License Manager Error -88: License Checkout Failed
This error indicates that your system clock has been set incorrectly. Check that your system date and time are correct. To learn how to change the system date, see License Manager Error -10: Feature Has Expired.
License Manager Error -96: Server Node is Down or Not Responding
This error can occur if you are running DHCP (to obtain a dynamically assigned IP address) on your license server. MATLAB cannot connect with the License Manager because it uses TCP/IP protocols for communication and your IP address is changing.
To fix this problem, follow this procedure.
- Obtain the current IP address for your server. If you are on UNIX or Linux, use the
ifconfigcommand. On a PC running Windows, you can use theipconfigcommand at a DOS prompt. - Edit your hosts file and change the IP address for your server’s entry to be the correct IP address. On UNIX or Linux systems, edit the
/etc/hostsfile. On Windows NT and Windows 2000 systems, edit theC:Winntsystem32driversetchostsfile.
License Manager Error -97: License Checkout Failed
This error is often caused by trying to run both MATLAB 5.3 and MATLAB 6.5 on the same system with different license managers. If this is the case, run both copies of MATLAB with the same License File. See Performing Common License Management Tasks for more information.
If you are not trying to run MATLAB 5.3 but only want to run MATLAB 6.5, make sure you have installed FLEXlm version 8.0d from the Release 13 CD. MATLAB 6.5 will not run with an older version of the license manager.
 |
Problems During Installation | Troubleshooting an Installation That Uses Dongles |  |
Содержание
- Русские Блоги
- Что мне делать, если я обнаруживаю «Ошибка диспетчера лицензий -8?» Во время работы с Matlab
- Интеллектуальная рекомендация
- IView CDN Загрузка значка шрифта нормальная, а значок шрифта не может быть загружен при локальной загрузке JS и CSS
- Критическое: ошибка настройки прослушивателя приложения класса org.springframework.web.context.ContextLoaderLis
- 1086 Не скажу (15 баллов)
- Pandas применяют параллельный процесс приложения, многоядерная скорость очистки данных
- PureMVC Learning (Tucao) Примечания
- Ошибка активации Matlab: ошибка проверки лицензии. Ошибка диспетчера лицензий -9
- With FlexNet 10.8, why am I getting a license manager error -8 when running redundant servers?
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- Matlab license manager error 8 2020
Русские Блоги
Что мне делать, если я обнаруживаю «Ошибка диспетчера лицензий -8?» Во время работы с Matlab
Автор установил систему 2016a — это 64-битная операционная система. После активации возникают следующие проблемы:
Я попробовал несколько онлайн-методов, и этот, наконец, преуспел:
Вместо копирования корзины для крэка и набора инструментов. Две папки копируются в каталог установки, но четыре файла в корзине копируются в win 64 в корзине каталога установки!
Скопируйте 4 файла win64 под взломанной версией в установленный bin win64
Интеллектуальная рекомендация
IView CDN Загрузка значка шрифта нормальная, а значок шрифта не может быть загружен при локальной загрузке JS и CSS
Используйте iview, чтобы сделать небольшой инструмент. Чтобы не затронуть другие платформы, загрузите JS и CSS CDN на локальные ссылки. В результате значок шрифта не может быть загружен. Просмо.
Критическое: ошибка настройки прослушивателя приложения класса org.springframework.web.context.ContextLoaderLis
1 Обзор Серверная программа, которая обычно запускалась раньше, открылась сегодня, и неожиданно появилась эта ошибка. Интуитивно понятно, что не хватает связанных с Spring пакетов, но после удаления п.
1086 Не скажу (15 баллов)
При выполнении домашнего задания друг, сидящий рядом с ним, спросил вас: «Сколько будет пять умножить на семь?» Вы должны вежливо улыбнуться и сказать ему: «Пятьдесят три». Это.
Pandas применяют параллельный процесс приложения, многоядерная скорость очистки данных
В конкурсе Algorith Algorith Algorith Algorith Algorith 2019 года используется многофункциональная уборка номера ускорения. Будет использовать панды. Но сама панда, кажется, не имеет механизма для мно.
PureMVC Learning (Tucao) Примечания
Справочная статья:Введение подробного PrueMVC Использованная литература:Дело UnityPureMvc Основная цель этой статьи состоит в том, чтобы организовать соответствующие ресурсы о PureMVC. Что касается Pu.
Источник
Ошибка активации Matlab: ошибка проверки лицензии. Ошибка диспетчера лицензий -9
Я использую Linux Manjaro. Я перепробовал все, что пришло мне в голову, но все равно получаю эту ошибку:
Я запустил ./activate_matlab.sh и активировал его через файл license И зашел в MathWorks онлайн. Я удалил установку .lic в R2020a/license/ и создал новую. Я попытался создать файл лицензии с каждым найденным MAC-адресом. Ничего не работает. Я все время получаю эту ошибку. Только один раз мне удалось использовать Matlab, сразу после его установки. Затем, после первого закрытия, я застрял на этой ошибке в течение 2 дней. Помогите, пожалуйста.
Но в случае, если ссылка здесь умирает, это из сообщения MathWorks: лучший способ устранить ошибку диспетчера лицензий -9 — повторно активировать MATLAB с помощью клиента активации.
Клиент активации находится здесь:
- Откройте Finder.
- Зайдите в «Приложения».
- Щелкните правой кнопкой мыши или щелкните значок приложения MATLAB, удерживая нажатой клавишу Control. (например, MATLAB_R2015b.app)
- Щелкните «Показать содержимое пакета».
- Откройте «Activate.app».
Клиент активации находится здесь:
После запуска клиента активации MATLAB:
- Выберите «Активировать автоматически через Интернет».
- Войдите в свою учетную запись MathWorks.
- Выберите правильную лицензию.
- Поле имени пользователя должно автоматически заполняться правильным именем пользователя. Оставьте как есть.
- Подтвердите информацию об активации.
- Нажмите «Готово», чтобы завершить процесс активации.
- Перезапустите MATLAB.
По-прежнему отображается ошибка диспетчера лицензий -9?
- Имя пользователя в файле лицензии не совпадает
- Идентификатор хоста в файле лицензии не совпадает
- У вас есть лицензия MATLAB для назначенного компьютера, и MATLAB уже работает под другой учетной записью пользователя на этом компьютере.
Подтвердите свое имя пользователя и идентификатор хоста с помощью клиента активации:
Запустите клиент активации и выберите «Активировать вручную без использования Интернета».
Выберите «У меня нет файла лицензии. Помогите мне со следующими шагами ».
Скопируйте свой идентификатор хоста и имя для входа на компьютер.
Щелкните стрелку назад 2 раза и выберите «Активировать автоматически через Интернет», затем введите соответствующее имя пользователя.
Запустите MATLAB, используя соответствующую учетную запись пользователя.
Для запуска клиента активации требуются повышенные привилегии? Ошибка подключения при автоматической активации? По-прежнему отображается ошибка диспетчера лицензий — 9?
Как мне активировать MATLAB без подключения к Интернету?
Источник
With FlexNet 10.8, why am I getting a license manager error -8 when running redundant servers?
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Matlab license manager error 8 2020
License Manager Error Messages
This section provides information about some of the more common license manager errors, listed in this table by error number.
| License Manager Error |
| License Manager Error -2: Invalid License File Syntax |
| License Manager Error -3: Cannot Connect to a License Server. |
| License Manager Error -5: License Checkout Failed. No Such Feature Exists. |
| License Manager Error -8: Encryption Code in License File Is Inconsistent |
| License Manager Error -9: Invalid Host |
| License Manager Error -10: Feature Has Expired |
| License Manager Error -11: Invalid Date Format in License File |
| License Manager Error -12: Invalid Returned Data from License Server |
| License Manager Error -13: No SERVER Line in License File |
| License Manager Error -14: Cannot find SERVER Hostname in Network Database |
| License Manager Error -15: Cannot Connect to License Server |
| License Manager Error -16: Cannot Read Data from License Server |
| License Manager Error -18: License Server Does Not Support This Feature |
| License Manager Error -21: License File Does Not Support This Version |
| License Manager Error -25: License Server Does Not Support This Version of This Feature |
| License Manager Error -31: Feature Not Yet Available |
| License Manager Error -39: No License for Feature |
| License Manager Error -83: FLEXlm Version of Client Newer Than Server |
| License Manager Error -84: Missing Options File |
| License Manager Error -88: License Checkout Failed |
| License Manager Error -96: Server Node is Down or Not Responding |
| License Manager Error -97: License Checkout Failed |
To get more information about a FLEXlm license manager problem, see the FLEXlm End User Manual, available in PDF format in $MATLAB/etc/enduser.pdf or go to the GLOBEtrotter Software, Inc. Web site, www.globetrotter.com . You can also go to the support page on the MathWorks Web site, www.mathworks.com , and find additional information about a particular license manager error.
License Manager Error -2: Invalid License File Syntax
This error typically indicates that there is a problem in your License File.
On client systems, make sure your License File has the following format.
Note that there should be a carriage return immediately following the USE_SERVER line.
License Manager Error -3: Cannot Connect to a License Server.
This error can occur if the SERVER line in your License File is incorrect or missing.
- Make sure that the SERVER line in your License File matches the SERVER line in the License File on your license server. On Windows systems, the license.dat file on the client can be found in $MATLABbinwin32 . On UNIX systems, it is located in $MATLAB/etc on UNIX/Linux machines.
Note You must restart the license manager after making any changes to the License File on the license server.
- Make sure the TCP port number at the end of the SERVER line in your License File is not already being used by another application. Change the port number on the SERVER line to a port that is not being used. FLEXlm has reserved ports in the range 27000 to 27009 . Restart the license manager after making this change.
- Make sure that you do not have multiple MathWorks vendor daemons ( mlm ) running. Check your FLEXlm log file for the error «Multiple MLM Servers Running.»
License Manager Error -5: License Checkout Failed. No Such Feature Exists.
This error usually indicates that you are trying to use a product for which you are not licensed.
- Check your License File to see if you are licensed to use this product.
- Make sure that your License File does not contain extra carriage returns or tabs. To avoid this, make sure that each line begins with either # , SERVER , DAEMON , or INCREMENT and replace any tab characters in INCREMENT lines with spaces.
Note You must restart the license manager after making any changes to the License File on the license server.
- Make sure that your system date is correct. If your system date is set before the date that your license was made, you will get this error.
License Manager Error -6: No TCP «License» Server Exists
This error can occur if a SERVER line does not specify a TCP port number, and the TCP license service does not exist in /etc/services .
- Make sure that the SERVER line in your License File contains a TCP port number, typically 27000.
- Make sure your /etc/services file is configured correctly.
- Ensure that the TCP/IP network software is running on your computer. The license manager requires TCP/IP even for stand-alone computers. Use the UNIX telnet hostname command where hostname is the name of the computer running the license server. If the telnet command does not connect to the specified hostname computer, there is a problem with your network configuration. You must resolve this problem before you can run MATLAB.
License Manager Error -8: Encryption Code in License File Is Inconsistent
The passcode in an INCREMENT line does not match the other data in the license file. The log file, usually named /var/tmp/lm_TMW.log, should indicate the specific INCREMENT line where it found bad codes in your License File, $MATLAB/etc/license.dat.
- Check the license passcode closely for typographical errors. Make sure that zeros are not the letter O. Make sure that Bs are not 8s, and so on.
- Check the date format in your License File may be incorrect; e.g., 01-mar-99 instead of 01-mar-2002 . The date format should always match the passcodes that were sent by e-mail or faxed to you.
License Manager Error -9: Invalid Host
The host ID specified in the License File does not match the node on which the software is running.
- Make sure the host ID in the license e-mail or fax you received from The MathWorks matches the host ID on the SERVER line in your License File.
- Make sure that the host ID given to The MathWorks is correct. Execute the $MATLAB/etc/ lmhostid command on the node. If the host ID returned is different from the host ID in the License File, contact The MathWorks for new passcodes. See Obtaining or Changing Your License File for more information.
License Manager Error -10: Feature Has Expired
This error indicates that one or more of your license keys has expired.
- Check the expiration date on each of the INCREMENT lines in your License File. If the dates in the license file have already passed, contact the Customer Service department at The MathWorks (through the Web or through e-mail at service@mathworks.com ). When contacting The Mathworks, include your License Number and the host ID of your license server.
- If none of your product licenses has expired, check that your system date and time are correct.
License Manager Error -11: Invalid Date Format in License File
This error indicates that the start date or the expiration date in the License File is invalid. This can happen if the expiration dates in the License File have been changed.
You can also get this error if the space character between the number of users field and the 20 digit encryption code in the INCREMENT line is missing. Compare the INCREMENT lines in your license file with the INCREMENT lines in your original license e-mail. They must be exactly the same.
This error can also occur if the SERVER and DAEMON lines are missing from the license.dat file. The installer adds these lines to the License File as part of the installation process.
License Manager Error -12: Invalid Returned Data from License Server
This error occurs when incompatible daemons are running. Most often this error is caused by doing an upgrade installation of MATLAB in the same directory as the previous version where the daemons were not shut down before the update was installed. If the daemons are not shut down, then an update of MATLAB will not replace the daemon files.
- Execute $MATLAB/etc/lmstart to start the license manager and vendor daemons corresponding to the current version of MATLAB.
- Shut down the currently running daemons and reinstall the license manager files.
License Manager Error -13: No SERVER Line in License File
This indicates that there is no SERVER line in the License File. This line should be added by the installer during the installation process.
To remedy this problem, run the installer again or manually edit the License File, $MATLABflexlmlicense.dat , adding the SERVER line. See License File for information about the format and contents of the SERVER line.
License Manager Error -14: Cannot find SERVER Hostname in Network Database
The gethostbyname() system call failed for the SERVER name in the License File. The license server and the client running MATLAB are in different domains. The local hostname listed in the License File cannot be resolved on the remote domain.
To fix this problem, perform this procedure:
- Place an alias in the license server’s local host table for the fully qualified name, since all domains (including the license server) must be able to resolve the fully qualified name for the license server through the host table, DNS, or Yellow Pages.
- Verify that the server name can be resolved by using telnet to log in remotely to the server computer (using the fully qualified name) from itself and from a client. If the telnet connection succeeds, then the fully qualified name is resolvable.
- Insert the fully qualified name for the server on the SERVER line of the License File.
- Invoke $MATLAB/etc/lmstart to force the license manager to reread the License File.
License Manager Error -15: Cannot Connect to License Server
The license manager could not connect to the vendor daemon on the SERVER node. This error is displayed when starting MATLAB.
- Make sure the license manager daemons are running on the license server by running $MATLAB/etc/lmstat on the license server. If the license daemons are not running, execute $MATLAB/etc/lmstart. If the license manager does not start, check the log file, usually /var/tmp/lm_TMW.log , for diagnostic messages.
- If the license manager is running on the license server, make sure that the TCP/IP network software is running on the computer. Even for stand-alone computers, the license manager requires TCP/IP. Enter the UNIX telnet hostname command where hostname is the name of the license server. If telnet does not return a successful session on hostname , there is a problem with your network configuration. You must resolve this problem before you can run MATLAB. Contact your local system administrator for help
License Manager Error -16: Cannot Read Data from License Server
This error indicates that the path to the MATLAB vendor daemon, mlm.exe , is incorrect in your License File DAEMON line. See License File for an example of a DAEMON line.
License Manager Error -18: License Server Does Not Support This Feature
The feature has expired (on the server), has not yet started, or the version is greater than the highest supported version.
- Make sure that the INCREMENT line in your License File exactly matches the INCREMENT line in the license information you received from The MathWorks. Check for typographical errors.
- Check that the license manager was restarted after making changes to your License File.
License Manager Error -21: License File Does Not Support This Version
If you are getting this error on your license server, make sure you have installed the version of FLEXlm included with Release 13. Release 13 License Files will not work with the older FLEXlm versions.
If you have updated an existing license.dat file with new Release 13 passcodes, you still need to install FLEXlm 8.0d from the MATLAB CD.
If you are getting this error on one of your client systems and not on the server, make sure the License File on the client is in the following format.
The SERVER line in the client system License File should be the same as the SERVER line found in the License File on the license server.
Also, make sure you are using your Release 13 license and not a license from a previous release.
License Manager Error -25: License Server Does Not Support This Version of This Feature
This error indicates that you are trying to run MATLAB 6.5 with an old license. You must update your license.dat file with your new license passcodes.
If you do not have your Release 13 license, contact Customer Service at The MathWorks.
License Manager Error -31: Feature Not Yet Available
The current date is before the feature start date. Check the log file for the name of the feature.
- Make sure that the license passcode of the INCREMENT line in your License File exactly matches the passcode in the license information you received from The MathWorks. Check for typographical errors.
- Make sure that the date on your system is correct. To check the date, use the UNIX date command at the UNIX prompt.
License Manager Error -39: No License for Feature
You are not listed as a user in your options file.
- Check your options file and make sure your username is on the INCLUDE line for the product you are trying to use. The installer creates the options file, named $MATLAB/etc/MLM.opt .
License Manager Error -83: FLEXlm Version of Client Newer Than Server
This error message usually indicates that the version of the license manager on the client system is newer than the license manager on the server system. When MATLAB starts, the license file is pointing to the wrong version of the license manager.
To correct the problem, change the path of the DAEMON line in your license.dat file. For a UNIX server, the DAEMON line for all license files should resemble this sample (the path of your daemon will be different).
For a PC server, the DAEMON line for all license files should read
where $MATLAB is your MATLAB installation directory. After changing your License File, be sure to restart the license manager.
License Manager Error -84: Missing Options File
This error typically indicates one of these conditions:
- You do not have an options file
- The DAEMON line in you License File does not include the path to the options file
- You are not listed in the options file as a valid user of this product
- Make sure the installer created an options file during the installation procedure. The full path of the options file is $MATLABflexlmMLM.opt , where $MATLAB is your MATLAB installation directory.
- Add the full path of your options file to the DAEMON line in your License File.
- Make sure your username appears in the correct INCLUDE lines in your options file.
License Manager Error -88: License Checkout Failed
This error indicates that your system clock has been set incorrectly. Check that your system date and time are correct.
License Manager Error -96: Server Node is Down or Not Responding
This error can occur if you are running DHCP (to obtain a dynamically assigned IP address) on your license server. MATLAB cannot connect with the License Manager because it uses TCP/IP protocols for communication and your IP address is changing.
To fix this problem, follow this procedure.
- Obtain the current IP address for your server. If you are on UNIX or Linux, use the ifconfig command. On a PC running Windows, you can use the ipconfig command at a DOS prompt.
- Edit your hosts file and change the IP address for your server’s entry to be the correct IP address. On UNIX or Linux systems, edit the /etc/hosts file. On Windows NT and Windows 2000 systems, edit the C:Winntsystem32driversetchosts file.
License Manager Error -97: License Checkout Failed
This error is often caused by trying to run both MATLAB 5.3 and MATLAB 6.5 on the same system with different license managers. If this is the case, run both copies of MATLAB with the same License File. See Running Multiple Versions of MATLAB for more information.
If you are not trying to run MATLAB 5.3 but only want to run MATLAB 6.5, make sure you have installed FLEXlm version 8.0d from the Release 13 CD. MATLAB 6.5 will not run with an older version of the license manager.
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