При попытке включить встроенный межсетевой экран возникает сообщение с кодом ошибки 0x6d9. В нем указывается, что «произошла ошибка при открытии брандмауэра Windows с оснасткой дополнительной безопасности». Основная ее причина в том, что не запущена служба брандмауэра, либо не работают связанные с ней функции.
Содержание
- 1 Чем вызвана ошибка?
- 2 Средство устранения неполадок
- 3 Проверка работы зависимых служб
- 4 Сброс конфигурации брандмауэра
- 5 Проверка системы
Чем вызвана ошибка?
Сообщение об ошибке с кодом 0x6d9 может возникнуть по ряду причин:
- Зависимые службы не работают. Эта причина вполне очевидна, поскольку упоминается в самом сообщении. Для активации межсетевого экрана требуется, чтобы службы были запущены.
- Нарушена конфигурация Брандмауэра. Иногда неполадка связана с конфигурацией функции защиты. В этом случае нужно ее сбросить.
- Вредоносные программы. Проблема может возникнуть при вирусной активности. Для удаление вредоносных программ выполните сканирование системы.
Средство устранения неполадок
Первое, что нужно сделать при возникновении ошибки 0x6d9, запустить средство устранения неполадок. Загрузите эту утилиту с сайта Майкрософта.
Найдите страницу с инструментом по запросу в интернете «WindowsFirewall.diagcab» и загрузите его на компьютер.
Запустите WindowsFirewall.diagcab и дождитесь его завершения.
Проверка работы зависимых служб
С ошибкой 0x6d9 также можно столкнуться, когда не запущены зависимые службы. Чтобы проверить, работают ли они, выполните следующие шаги:
Выполните команду services.msc из окна командного интерпретатора (Win + R).
Найдите в списке Службу базовой фильтрации и Брандмауэра Windows и проверьте в столбце Состояние, что они запущены. Затем откройте их свойства двойным щелчком мыши и проверьте, что тип запуска установлен на значение «Автоматически».
После попробуйте включить защиту.
Сброс конфигурации брандмауэра
Если продолжаете сталкиваться с 0x6d9, даже после перезапуска служб, это означает, что нарушена конфигурация защиты. В этом случае попробуйте сбросить настройки брандмауэра.
В поле системного поиска наберите cmd и выберите Запуск от имени администратора.
В консоли командной строки поочередно введите следующие команды, подтверждая выполнение каждой на Enter:
- netsh advfirewall reset;
- net start mpsdrv;
- net start mpssvc;
- net start bfe;
- regsvr32 firewallapi.dll.
После закройте окно и проверьте, решена ли проблема.
Проверка системы
Если по-прежнему не удается включить защиту из-за кода 0x6d9, то, возможно, причиной является действие вредоносной программы. Для сканирования системы загрузите приложение проверки безопасности от корпорации Майкрософт.
Найдите страницу с утилитой по запросу «Средство проверки безопасности Майкрософт».
Скачайте утилиту в соответствии с разрядностью операционной системы.
Некоторые пользователи сообщают, что после установки защитного программного обеспечения они не могут получить доступ к Интернету, и брандмауэр Windows выдает ошибку. В такой ситуации брандмауэр Windows будет отключен, и система выдаст IP-адрес APIPA. Точное сообщение об ошибке будет выглядеть так:
При открытии оснастки «Брандмауэр Windows в режиме повышенной безопасности» произошла ошибка. Не удалось загрузить оснастку «Брандмауэр Windows в режиме повышенной безопасности». Перезапустите службу брандмауэра Windows на компьютере, которым вы управляете, ошибка 0x6D9.
Не удалось загрузить оснастку «Брандмауэр Windows в режиме повышенной безопасности»
Если вы получаете такое сообщение об ошибке, очевидно, первым шагом должно быть удаление программного обеспечения безопасности. Однако это само по себе не устраняет ущерб, поэтому вам, возможно, придется принять следующие решения:
1] Выполните восстановление системы
После удаления защитного программного обеспечения выполните восстановление системы и посмотрите, решит ли это вашу проблему.
2] Проверьте состояние этих служб Windows
Если восстановление системы не помогает, проверьте состояние этих трех служб Windows:
- Брандмауэр Windows
- Базовый фильтр двигателя (BFE)
- Драйвер авторизации брандмауэра Windows (MPSDRV)
Нажмите Win + R, чтобы открыть окно «Выполнить», введите команду services.msc и нажмите Enter, чтобы открыть диспетчер служб. Проверьте, запущены ли эти три службы.
Читать : служба брандмауэра Windows не запускается.
3] Сбросить брандмауэр Windows
Сброс брандмауэра Windows по умолчанию может помочь решить проблему. Вы можете сделать это через панель управления, используя встроенную утилиту netsh или используя нашу бесплатную программу FixWin.
В качестве альтернативы, вы можете выполнять следующие команды в CMD с повышенными правами одну за другой. Они запустят Сервисы и заново зарегистрируют файл DLL брандмауэра.
сброс netsh advfirewall
net start mpsdrv
net start mpssvc
net start bfe
regsvr32 firewallapi.dll
Если все работает нормально, возможно, следует решить проблему.
5] Запустите средство устранения неполадок брандмауэра Windows
Вы можете запустить средство устранения неполадок брандмауэра Windows и посмотреть, работает ли он для вас.
6] Сброс разрешений для службы защиты Microsoft
Пожалуйста, сделайте резервную копию реестра, прежде чем продолжить.
Ошибка, упомянутая на предыдущем шаге, произойдет, если MpsSvc или Microsoft Protection Service не имеют разрешений на уровне реестра. Необходимые ключи и разрешения:
HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services SharedAccess Epoch
Требуется разрешение: значение запроса; Установить значение
HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services SharedAccess Defaults FirewallPolicy
Требуется разрешение: полный контроль; Читать
HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services SharedAccess Параметры FirewallPolicy
Требуется разрешение: полный контроль; Читать
Чтобы добавить разрешения, сделайте следующее:
- Откройте редактор реестра, перейдите к упомянутым разделам реестра и найдите «Введите имена объектов для выбора поля».
- Введите «NT SERVICE mpssvc» в столбце. Затем нажмите «Проверить имя», а затем нажмите ОК.
- Добавьте соответствующие разрешения, как указано в учетной записи.
Всего наилучшего!
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Question
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I’m trying to turn on my firewall and I get the the Error » Windows can’t change Some of your settings. Error Code 0x80070422″ When I try to go to advanced settings I gfet the error above «Windows Firewall with advanced Security snap-in failed to load. Error
Code 0x6D9». I’m thinking that error in settings is why the firwall won’t turn on. How can I get to the settings and check them?
Answers
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Marked as answer by
GunnerCard
Thursday, January 13, 2011 1:14 PM
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Marked as answer by
All replies
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First, are you opening Windows Firewall or Windows Firewall with Advanced Security by
right clicking them and choosing ‘Run as administrator » ?Second, what is the installed antivirus or security suite; was there an AV or Sec suite installed that you uninstalled and replaced with another one ?
Third, did the native Windows 7 firewall function properly before this issue arose ? If yes and this issue is recent, have you tried rolling the system back using a recent System Restore point that was created when the firewall worked properly
?
MowGreen Windows Expert IT Pro — Consumer Security
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1)I am Opening Windows Firwall Advanced Setting by going to CP > Windows Firewall> Advanced Settings> Click Yes> and then I get the error.
2)I am using Avast free.
3)It has always been this way from day one. It is a refurbished computer. I think it was a server at one time for the size of it.
CardGunner
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1) Click the Start orb; in the Search all programs and files field type in firewall
.
Under Programs, right click Windows Firewall with Advanced Security; choose ‘Run as administrator’.
Agree to the UAC prompt to allow it to run with Elevated Privileges.What specifically happens for each step when you do the above ?
Successfull/ Fails with a message and an error/ Fails with no error, just a message2) Did you replace an AV or Security Suite with Avast ? If so, which AV or Sec Suite, please ?
You may need to run a removal tool to ensure that all remnants of the previously installed security software are no longer present.3) If this system was on a work network at one time then it may have been joined to a Domain. That would present a Privileges issue with the Local Service account. Do you know if that pertains to this system ?
MowGreen Windows Expert IT Pro — Consumer Security
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1) I did all that. After the prompt I get the error. Header of the error in Grey banner » Windows Firewall with Advnaced Security snap-in»
under that in body of error is a Big red X. Next to that is a Messsage » There was an error opening the Windows Firewall with Advanced Security snap-in»
Under that is the message «The windows Firewall with Advanced Security snap-in failed to load. Restart the Windows Firewall Service on the computer that you are managing. Error code 0x6D9.
2) I was told the computer was re-formatted and wiped clean. Avast was the only Virus protection ran on the system after that. Before it was wiped clean I have no idea what AV was running on there. I have run CCleaner a few times to clean up cookies
and other intrusive things.3) This computer is currently on a work network.
CardGunner
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3) This computer is currently on a work network.
If no joy, try the
OneCare Safety Scan for Vista/Windows 7 , which will attempt to reenable and/or repair required services that are not functioning.
MowGreen Windows Expert IT Pro — Consumer Security
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Well I must have downloaded a update or something cause now it’s working. I can NOW turn on my firewall and NOW get to the advanced settings. I must have been something I got from windows updates. I’ll look at my update history and figure it out.
The issue that is now before me is when I turn the firewall on I can’t get to any of my network site or get onto the web. I’lll play around and see if I can fix this issue. If I can’t I post a new thread with my newest issue.
Thank you MowGreen for your help.
CardGunner
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Marked as answer by
GunnerCard
Thursday, January 13, 2011 1:14 PM
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Marked as answer by
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You are exactly right! I did install that update yesterday. However the description says nothing about the firewall. Hmm.
Thanks again for your help.
CardGunner
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The description of the update is not as pertinent as the files of the update. There are WMI and WBEM .dll files included in KB976902. Without getting too bogged down in technical details, they are Windows Management Instrumentation related
files.
» WMI publishes information, configures device settings, and supplies event notification from device drivers. «If WMI isn’t functioning properly, neither will the native Windows 7 firewall.
Apparently, installing KB976902 installed and registered WMI related .dll files, thereby repairing the non-functional firewall.
Anyway, that’s only my theory, for what it’s worth. <w>
MowGreen Windows Expert IT Pro — Consumer Security
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So, what does one do if the update mentioned is actually installed, but that person is getting the EXACT SAME THING as CardGunner was getting — meaning…ME…I currently have that update installed, am running Avast Free, and on a personal laptop running
Win 7 SP 1.Please, the first person that asks me all of the crap that everyone else asked CardGunner, I’m gonna pull out my Barret 98 and start popping heads like grapes!! Don’t even bother asking the same questions, because the only answer you’re gonna get is this,
- «So, what does one do if the update mentioned is actually installed, but that person is getting the EXACT SAME THING as CardGunner was getting — meaning…ME…I currently have that update installed,
am running Avast Free, and on a personal laptop running Win 7 SP 1.«
I even opened up the secret Admin account to see if I can get Win Firewall to start up, but no joy!
Here’s a REALLY GOOD QUESTION…»Why doesn’t Microsoft let someone that has a genuine copy of Windows be able to DOWNLOAD and REINSTALL for themselves, Windows Firewall??» Seriously, wouldn’t that make the WHOLE thing THAT MUCH EASIER?? Hmmm,
my bet is it would. BUT, as I’m probably going to be told, MS won’t do it for some bullshit reason!!-
Proposed as answer by
Jürg
Friday, September 9, 2016 11:39 AM -
Unproposed as answer by
Jürg
Friday, September 9, 2016 11:39 AM
- «So, what does one do if the update mentioned is actually installed, but that person is getting the EXACT SAME THING as CardGunner was getting — meaning…ME…I currently have that update installed,
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Hi mflintjer,
I realize quite a bit of time has passed since you sought help, but I just happened to run into this very problem today and figured I would repost what worked for me…just in case anyone else out there is looking for answers to this frustrating problem…
0x6d9 Error Code Fix
Originally posted here: http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/trying-to-turn-on-windows-firewall-getting-error/a8dc26c1-010d-4f16-8531-d609731f7015?page=2
:This firewall issue is commonly found on vista and windows 7 (64 BIT OS)
This is a symptom for rootkit on 64 bit systems
if you find a folder called system64 («C:/WINDOWS/SYSTEM64» (NOT «sysWOW64»))
and a file called «consrv.dll» («C:/WINDOWS/SYSTEM32/CONSRV.DLL») you’re infected
by zero access rootkit.It is recommended to contact malware removal forums to remove it first, then try the following
fixDownload both the registry files:
Windows firewall:
http://download.bleepingcomputer.com/win-services/7/MpsSvc.regBase filtering engine:
http://download.bleepingcomputer.com/win-services/7/BFE.regLaunch them and you should get a UAC prompt now
Click YES & Restart your PC
Now, Press Windows + R key and type
regedit and click ok
go to
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesBFE
Right click on it-permissions
Click on ADD and type «Everyone» and click ok
Now Click on Everyone
Below you have permission for users
Select full control and click ok
Now, open RUN and type «services.msc» and click ok
start base filtering engine service and then windows firewall service
You may also be missing security center and windows defender services
Downloads:
Security center — wscsvc (
http://download.bleepingcomputer.com/win-services/7/wscsvc.reg )Windows defender — windefend (
http://download.bleepingcomputer.com/win-services/7/WinDefend.reg )Launch them and click YES when you get a UAC prompt
Good luck,
NanduPradeep Kumar
In my case, I DID NOT have either the «system64» folder nor the «consrv.dll» file that NanduPradeep Kumar mentions as evidence of the zero access rootkit infection. What I deduced however, is that my AV and ASW had already scrubbed them, but
obviously could not replace the damaged registry entries. While others have been able to recover from this condition using System Restore, I believe too much time has passed for me and there were no Restoration Points available to me pre-infection. In
any case, I followed NanduPradeep Kumar’s instructions from the point of downloading the registry entries, and his solution restored access to my Windows Firewall control panel.Dave
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Proposed as answer by
ecchichuu
Monday, June 4, 2012 1:51 PM
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Proposed as answer by
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Eerily timely that this solution was posted 9 hours before I needed it, and Kumar’s post is only 3 days old as well. thx to Enzeru and Kumar those steps restored my Firewall. I also needed to restore Security Center and Defender as well and there was no
sign of the files of that rootkit infection. Nothing in my virus chest either. dammit… I’d like to be know exactly how this happened…-
Edited by
ecchichuu
Monday, June 4, 2012 1:57 PM
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Edited by
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Hi
I tried the above steps, but I am still getting the error: «The Windows firewall with Advanced Security snap-in failed to load. Restart the Windows Firewall service on the computer that you are managing. Error code: 0x6D9. This happens when I try to open
Windows Firewall with Advanced Security.If I try to access the fw settings in Control Panel or in the Network and Sharing Center simply nothing happens.
The firewall seems to be running, at least it gives me messages and under services it’s turned on. Restarting it does not help, but I am not getting any errors there.
However, I can access the settings if Windows (Win7 Pro) is booted in safe mode.
Thanks for any HELP!
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I am facing the same issue as Romansk and when I try to start fw, it says «Windows could not start the Windows Firewall on Local Computer. …. If this is a non-Microsoft service, contact the service vendor and refer to service-specific error code
5. -
Those who have this error code
Windows could not start Windows Firewall on local Computer. See event log, if non-windows services contact vendor. Error code 5.
Check this thread
http://social.technet.microsoft.com/Forums/en/w7itprosecurity/thread/5366225a-46e7-4d6c-a389-8bd18a5c3aad
We need import shared access key and provide permissions similar to base filtering engine to enable firewall
Zero access variants symptoms differ now creating folders in Installer and Appdatalocal folders and infecting services.exe
good luck
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hey gunner how did u solve window firewall and window defender problems?? i have same issue:(
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Hey everyone. This same exact error and behavior of Windows firewall seem to be linked to another issue with Group Policy Client service. Here is a re-post with the solution from
Microsoft community forum (http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/why-wont-windows-connect-to-the-group-policy/b73107f8-8447-4599-87a5-65ecc6a63aa0?page=2)
NOTE: before trying this solution make sure you are having the issue with Group Policy Client service, i.e.:
- Non-admin users cannot log in to the computer
- When admin logs in, a message appears informing you that Windows cannot connect to Group Policy Client service
- Group Policy Client service does not appear to be Started in services.msc snap-in
If you have all three symptoms listed above, then the fix may resolve the Firewall error code 0x6D9
Video walkthrough for those who are not very technical is here: http://youtu.be/4m5KEmckWK4
I had this issue on my laptop since November, and it really bugged me. I sifted through the event log and found the pattern of events that preceded the issue, and, probably, caused it.
In short, the pattern is as follows: Windows updates run automatically as scheduled, and when reboot is initiated after the updates are finished, the computer crashes (probably during reboot sequence). When it boots up, it reports that the last shutdown
was unexpected, and the issue begins to occur.I spent 2 days trying to dig out a solution from the Internet, to no avail, until I came across
this page. It doesn’t say anything about this particular problem, but it gives more information about SVCHOST process that starts many services, including Group Policy Client. It looks like during reboot a vital registry settings were lost during
crash and Group Policy Client «don’t know» how to start. Let me explain:There are two places to look in the registry:
- HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices this path should contain
gpsvc key (a folder), which is responsible for service parameters and configuration. I found that the key was intact, so, you do not touch anything here — just check that the key exists. - HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSVCHOST This is the most important path you should look into, as it must contain the keys and values referred in the key #1. Below are descriptions what must be present
there.
- There must be Multi-String value called GPSvcGroup. My laptop was missing it. So, you should create multi-string value named
GPSvcGroup and assign it value GPSvc. - Next, you must create a key (a folder) and name it GPSvcGroup — this key normally should be there, but, again, it was missin on my laptop.
- Then open newly-created GPSvcGroup folder and create 2 DWORD values:
- First called AuthenticationCapabilities and you must give it a value of 0x00003020 (or 12320 in decimal)
- Second is called CoInitializeSecurityParam and it must have value of 1.
Once you complete all steps above, reboot the computer and the problem will be fixed.
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Edited by
SQL-ER
Friday, March 15, 2013 5:55 AM -
Proposed as answer by
HashKeyLime
Tuesday, April 30, 2013 4:25 PM
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Hey everyone. This same exact error and behavior of Windows firewall seem to be linked to another issue with Group Policy Client service. Here is a re-post with the solution from
Microsoft community forum (http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/why-wont-windows-connect-to-the-group-policy/b73107f8-8447-4599-87a5-65ecc6a63aa0?page=2)
NOTE: before trying this solution make sure you are having the issue with Group Policy Client service, i.e.:
- Non-admin users cannot log in to the computer
- When admin logs in, a message appears informing you that Windows cannot connect to Group Policy Client service
- Group Policy Client service does not appear to be Started in services.msc snap-in
If you have all three symptoms listed above, then the fix may resolve the Firewall error code 0x6D9
Video walkthrough for those who are not very technical is here: http://youtu.be/4m5KEmckWK4
I had this issue on my laptop since November, and it really bugged me. I sifted through the event log and found the pattern of events that preceded the issue, and, probably, caused it.
In short, the pattern is as follows: Windows updates run automatically as scheduled, and when reboot is initiated after the updates are finished, the computer crashes (probably during reboot sequence). When it boots up, it reports that the last shutdown
was unexpected, and the issue begins to occur.I spent 2 days trying to dig out a solution from the Internet, to no avail, until I came across
this page. It doesn’t say anything about this particular problem, but it gives more information about SVCHOST process that starts many services, including Group Policy Client. It looks like during reboot a vital registry settings were lost during
crash and Group Policy Client «don’t know» how to start. Let me explain:There are two places to look in the registry:
- HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices this path should contain
gpsvc key (a folder), which is responsible for service parameters and configuration. I found that the key was intact, so, you do not touch anything here — just check that the key exists. - HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSVCHOST This is the most important path you should look into, as it must contain the keys and values referred in the key #1. Below are descriptions what must be present
there.
- There must be Multi-String value called GPSvcGroup. My laptop was missing it. So, you should create multi-string value named
GPSvcGroup and assign it value GPSvc. - Next, you must create a key (a folder) and name it GPSvcGroup — this key normally should be there, but, again, it was missin on my laptop.
- Then open newly-created GPSvcGroup folder and create 2 DWORD values:
- First called AuthenticationCapabilities and you must give it a value of 0x00003020 (or 12320 in decimal)
- Second is called CoInitializeSecurityParam and it must have value of 1.
Once you complete all steps above, reboot the computer and the problem will be fixed.
EXTREMELY Helpful answer.
Absolutely to the point, with clear instructions and completely solved my problem. I had also been getting and obscure Group Policy error every time I rebooted and this fixed it also. Thank you for taking the time to post this fix.
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I replaced AVG 2013 trial with Avast Free after my computer was getting unstable while AVG indicated that it too was returning some infections. But when I repace.d that AV w/Avast, my comp really went wild. It started opening numerous programs w/o any commands
or prompts from me. Evcerything just opened up, programs, dialogs, etc. Then it just completely crashed, and this after I had re-installed Win7 Pro x64 with a MS replacement disc ever since then I haven’t been able to open a stable OS. even after running the
various fixes, updates (when update worked), solutions. and most aggravating of all my keyboard has a mind of it’s own, especially when I’m getting close to running/installing ‘fixes that would probably have worked.What to do? I have an older laptop (Dell Notebook with expired warranty and a dubious history). OEM Windows Vista. It has (had) duo processors until windows media player network sharing started running itself in the background. At one time when I was in
Task Manager it was using upwards of 2.4GB of resources. it was allI could do to ‘end process’ and keep it at bay while trying stop other processes eating up memory. A lot of this scenario in the last week to ten days. Troubleshooters ‘work’ for just
a feww minutes to maybe 2-3 hours. And then the same xxx starts again. even after using msconfig (system configuration) recommendations several times.Any point me in the best direction tips would REALLY HELP!! And I mean something like a firm ‘this what you have to do’ not ‘you could try this’ suggestion. Can somebody out there help me? I’m not really adept at the keyboard to enable detailed descriptions
to be submitted fast enough to provide feedback that counts, I think?Thanks all FR
‘
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Edited by
FR_KJ in OmaNe
Tuesday, May 14, 2013 3:14 PM
win7 firewall, updates
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Edited by
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THANK YOU. Exactly like the commenter that followed you, I had this gpc problem since a while and could not figure it out. Your answer solved my problem AND the problem of the firewall :
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Question
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I’m trying to turn on my firewall and I get the the Error » Windows can’t change Some of your settings. Error Code 0x80070422″ When I try to go to advanced settings I gfet the error above «Windows Firewall with advanced Security snap-in failed to load. Error
Code 0x6D9». I’m thinking that error in settings is why the firwall won’t turn on. How can I get to the settings and check them?
Answers
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Marked as answer by
GunnerCard
Thursday, January 13, 2011 1:14 PM
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Marked as answer by
All replies
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First, are you opening Windows Firewall or Windows Firewall with Advanced Security by
right clicking them and choosing ‘Run as administrator » ?Second, what is the installed antivirus or security suite; was there an AV or Sec suite installed that you uninstalled and replaced with another one ?
Third, did the native Windows 7 firewall function properly before this issue arose ? If yes and this issue is recent, have you tried rolling the system back using a recent System Restore point that was created when the firewall worked properly
?
MowGreen Windows Expert IT Pro — Consumer Security
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1)I am Opening Windows Firwall Advanced Setting by going to CP > Windows Firewall> Advanced Settings> Click Yes> and then I get the error.
2)I am using Avast free.
3)It has always been this way from day one. It is a refurbished computer. I think it was a server at one time for the size of it.
CardGunner
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1) Click the Start orb; in the Search all programs and files field type in firewall
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Under Programs, right click Windows Firewall with Advanced Security; choose ‘Run as administrator’.
Agree to the UAC prompt to allow it to run with Elevated Privileges.What specifically happens for each step when you do the above ?
Successfull/ Fails with a message and an error/ Fails with no error, just a message2) Did you replace an AV or Security Suite with Avast ? If so, which AV or Sec Suite, please ?
You may need to run a removal tool to ensure that all remnants of the previously installed security software are no longer present.3) If this system was on a work network at one time then it may have been joined to a Domain. That would present a Privileges issue with the Local Service account. Do you know if that pertains to this system ?
MowGreen Windows Expert IT Pro — Consumer Security
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1) I did all that. After the prompt I get the error. Header of the error in Grey banner » Windows Firewall with Advnaced Security snap-in»
under that in body of error is a Big red X. Next to that is a Messsage » There was an error opening the Windows Firewall with Advanced Security snap-in»
Under that is the message «The windows Firewall with Advanced Security snap-in failed to load. Restart the Windows Firewall Service on the computer that you are managing. Error code 0x6D9.
2) I was told the computer was re-formatted and wiped clean. Avast was the only Virus protection ran on the system after that. Before it was wiped clean I have no idea what AV was running on there. I have run CCleaner a few times to clean up cookies
and other intrusive things.3) This computer is currently on a work network.
CardGunner
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3) This computer is currently on a work network.
If no joy, try the
OneCare Safety Scan for Vista/Windows 7 , which will attempt to reenable and/or repair required services that are not functioning.
MowGreen Windows Expert IT Pro — Consumer Security
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Well I must have downloaded a update or something cause now it’s working. I can NOW turn on my firewall and NOW get to the advanced settings. I must have been something I got from windows updates. I’ll look at my update history and figure it out.
The issue that is now before me is when I turn the firewall on I can’t get to any of my network site or get onto the web. I’lll play around and see if I can fix this issue. If I can’t I post a new thread with my newest issue.
Thank you MowGreen for your help.
CardGunner
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Marked as answer by
GunnerCard
Thursday, January 13, 2011 1:14 PM
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Marked as answer by
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You are exactly right! I did install that update yesterday. However the description says nothing about the firewall. Hmm.
Thanks again for your help.
CardGunner
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The description of the update is not as pertinent as the files of the update. There are WMI and WBEM .dll files included in KB976902. Without getting too bogged down in technical details, they are Windows Management Instrumentation related
files.
» WMI publishes information, configures device settings, and supplies event notification from device drivers. «If WMI isn’t functioning properly, neither will the native Windows 7 firewall.
Apparently, installing KB976902 installed and registered WMI related .dll files, thereby repairing the non-functional firewall.
Anyway, that’s only my theory, for what it’s worth. <w>
MowGreen Windows Expert IT Pro — Consumer Security
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So, what does one do if the update mentioned is actually installed, but that person is getting the EXACT SAME THING as CardGunner was getting — meaning…ME…I currently have that update installed, am running Avast Free, and on a personal laptop running
Win 7 SP 1.Please, the first person that asks me all of the crap that everyone else asked CardGunner, I’m gonna pull out my Barret 98 and start popping heads like grapes!! Don’t even bother asking the same questions, because the only answer you’re gonna get is this,
- «So, what does one do if the update mentioned is actually installed, but that person is getting the EXACT SAME THING as CardGunner was getting — meaning…ME…I currently have that update installed,
am running Avast Free, and on a personal laptop running Win 7 SP 1.«
I even opened up the secret Admin account to see if I can get Win Firewall to start up, but no joy!
Here’s a REALLY GOOD QUESTION…»Why doesn’t Microsoft let someone that has a genuine copy of Windows be able to DOWNLOAD and REINSTALL for themselves, Windows Firewall??» Seriously, wouldn’t that make the WHOLE thing THAT MUCH EASIER?? Hmmm,
my bet is it would. BUT, as I’m probably going to be told, MS won’t do it for some bullshit reason!!-
Proposed as answer by
Jürg
Friday, September 9, 2016 11:39 AM -
Unproposed as answer by
Jürg
Friday, September 9, 2016 11:39 AM
- «So, what does one do if the update mentioned is actually installed, but that person is getting the EXACT SAME THING as CardGunner was getting — meaning…ME…I currently have that update installed,
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Hi mflintjer,
I realize quite a bit of time has passed since you sought help, but I just happened to run into this very problem today and figured I would repost what worked for me…just in case anyone else out there is looking for answers to this frustrating problem…
0x6d9 Error Code Fix
Originally posted here: http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/trying-to-turn-on-windows-firewall-getting-error/a8dc26c1-010d-4f16-8531-d609731f7015?page=2
:This firewall issue is commonly found on vista and windows 7 (64 BIT OS)
This is a symptom for rootkit on 64 bit systems
if you find a folder called system64 («C:/WINDOWS/SYSTEM64» (NOT «sysWOW64»))
and a file called «consrv.dll» («C:/WINDOWS/SYSTEM32/CONSRV.DLL») you’re infected
by zero access rootkit.It is recommended to contact malware removal forums to remove it first, then try the following
fixDownload both the registry files:
Windows firewall:
http://download.bleepingcomputer.com/win-services/7/MpsSvc.regBase filtering engine:
http://download.bleepingcomputer.com/win-services/7/BFE.regLaunch them and you should get a UAC prompt now
Click YES & Restart your PC
Now, Press Windows + R key and type
regedit and click ok
go to
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesBFE
Right click on it-permissions
Click on ADD and type «Everyone» and click ok
Now Click on Everyone
Below you have permission for users
Select full control and click ok
Now, open RUN and type «services.msc» and click ok
start base filtering engine service and then windows firewall service
You may also be missing security center and windows defender services
Downloads:
Security center — wscsvc (
http://download.bleepingcomputer.com/win-services/7/wscsvc.reg )Windows defender — windefend (
http://download.bleepingcomputer.com/win-services/7/WinDefend.reg )Launch them and click YES when you get a UAC prompt
Good luck,
NanduPradeep Kumar
In my case, I DID NOT have either the «system64» folder nor the «consrv.dll» file that NanduPradeep Kumar mentions as evidence of the zero access rootkit infection. What I deduced however, is that my AV and ASW had already scrubbed them, but
obviously could not replace the damaged registry entries. While others have been able to recover from this condition using System Restore, I believe too much time has passed for me and there were no Restoration Points available to me pre-infection. In
any case, I followed NanduPradeep Kumar’s instructions from the point of downloading the registry entries, and his solution restored access to my Windows Firewall control panel.Dave
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Proposed as answer by
ecchichuu
Monday, June 4, 2012 1:51 PM
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Proposed as answer by
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Eerily timely that this solution was posted 9 hours before I needed it, and Kumar’s post is only 3 days old as well. thx to Enzeru and Kumar those steps restored my Firewall. I also needed to restore Security Center and Defender as well and there was no
sign of the files of that rootkit infection. Nothing in my virus chest either. dammit… I’d like to be know exactly how this happened…-
Edited by
ecchichuu
Monday, June 4, 2012 1:57 PM
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Edited by
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Hi
I tried the above steps, but I am still getting the error: «The Windows firewall with Advanced Security snap-in failed to load. Restart the Windows Firewall service on the computer that you are managing. Error code: 0x6D9. This happens when I try to open
Windows Firewall with Advanced Security.If I try to access the fw settings in Control Panel or in the Network and Sharing Center simply nothing happens.
The firewall seems to be running, at least it gives me messages and under services it’s turned on. Restarting it does not help, but I am not getting any errors there.
However, I can access the settings if Windows (Win7 Pro) is booted in safe mode.
Thanks for any HELP!
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I am facing the same issue as Romansk and when I try to start fw, it says «Windows could not start the Windows Firewall on Local Computer. …. If this is a non-Microsoft service, contact the service vendor and refer to service-specific error code
5. -
Those who have this error code
Windows could not start Windows Firewall on local Computer. See event log, if non-windows services contact vendor. Error code 5.
Check this thread
http://social.technet.microsoft.com/Forums/en/w7itprosecurity/thread/5366225a-46e7-4d6c-a389-8bd18a5c3aad
We need import shared access key and provide permissions similar to base filtering engine to enable firewall
Zero access variants symptoms differ now creating folders in Installer and Appdatalocal folders and infecting services.exe
good luck
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hey gunner how did u solve window firewall and window defender problems?? i have same issue:(
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Hey everyone. This same exact error and behavior of Windows firewall seem to be linked to another issue with Group Policy Client service. Here is a re-post with the solution from
Microsoft community forum (http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/why-wont-windows-connect-to-the-group-policy/b73107f8-8447-4599-87a5-65ecc6a63aa0?page=2)
NOTE: before trying this solution make sure you are having the issue with Group Policy Client service, i.e.:
- Non-admin users cannot log in to the computer
- When admin logs in, a message appears informing you that Windows cannot connect to Group Policy Client service
- Group Policy Client service does not appear to be Started in services.msc snap-in
If you have all three symptoms listed above, then the fix may resolve the Firewall error code 0x6D9
Video walkthrough for those who are not very technical is here: http://youtu.be/4m5KEmckWK4
I had this issue on my laptop since November, and it really bugged me. I sifted through the event log and found the pattern of events that preceded the issue, and, probably, caused it.
In short, the pattern is as follows: Windows updates run automatically as scheduled, and when reboot is initiated after the updates are finished, the computer crashes (probably during reboot sequence). When it boots up, it reports that the last shutdown
was unexpected, and the issue begins to occur.I spent 2 days trying to dig out a solution from the Internet, to no avail, until I came across
this page. It doesn’t say anything about this particular problem, but it gives more information about SVCHOST process that starts many services, including Group Policy Client. It looks like during reboot a vital registry settings were lost during
crash and Group Policy Client «don’t know» how to start. Let me explain:There are two places to look in the registry:
- HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices this path should contain
gpsvc key (a folder), which is responsible for service parameters and configuration. I found that the key was intact, so, you do not touch anything here — just check that the key exists. - HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSVCHOST This is the most important path you should look into, as it must contain the keys and values referred in the key #1. Below are descriptions what must be present
there.
- There must be Multi-String value called GPSvcGroup. My laptop was missing it. So, you should create multi-string value named
GPSvcGroup and assign it value GPSvc. - Next, you must create a key (a folder) and name it GPSvcGroup — this key normally should be there, but, again, it was missin on my laptop.
- Then open newly-created GPSvcGroup folder and create 2 DWORD values:
- First called AuthenticationCapabilities and you must give it a value of 0x00003020 (or 12320 in decimal)
- Second is called CoInitializeSecurityParam and it must have value of 1.
Once you complete all steps above, reboot the computer and the problem will be fixed.
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Edited by
SQL-ER
Friday, March 15, 2013 5:55 AM -
Proposed as answer by
HashKeyLime
Tuesday, April 30, 2013 4:25 PM
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Hey everyone. This same exact error and behavior of Windows firewall seem to be linked to another issue with Group Policy Client service. Here is a re-post with the solution from
Microsoft community forum (http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/why-wont-windows-connect-to-the-group-policy/b73107f8-8447-4599-87a5-65ecc6a63aa0?page=2)
NOTE: before trying this solution make sure you are having the issue with Group Policy Client service, i.e.:
- Non-admin users cannot log in to the computer
- When admin logs in, a message appears informing you that Windows cannot connect to Group Policy Client service
- Group Policy Client service does not appear to be Started in services.msc snap-in
If you have all three symptoms listed above, then the fix may resolve the Firewall error code 0x6D9
Video walkthrough for those who are not very technical is here: http://youtu.be/4m5KEmckWK4
I had this issue on my laptop since November, and it really bugged me. I sifted through the event log and found the pattern of events that preceded the issue, and, probably, caused it.
In short, the pattern is as follows: Windows updates run automatically as scheduled, and when reboot is initiated after the updates are finished, the computer crashes (probably during reboot sequence). When it boots up, it reports that the last shutdown
was unexpected, and the issue begins to occur.I spent 2 days trying to dig out a solution from the Internet, to no avail, until I came across
this page. It doesn’t say anything about this particular problem, but it gives more information about SVCHOST process that starts many services, including Group Policy Client. It looks like during reboot a vital registry settings were lost during
crash and Group Policy Client «don’t know» how to start. Let me explain:There are two places to look in the registry:
- HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices this path should contain
gpsvc key (a folder), which is responsible for service parameters and configuration. I found that the key was intact, so, you do not touch anything here — just check that the key exists. - HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSVCHOST This is the most important path you should look into, as it must contain the keys and values referred in the key #1. Below are descriptions what must be present
there.
- There must be Multi-String value called GPSvcGroup. My laptop was missing it. So, you should create multi-string value named
GPSvcGroup and assign it value GPSvc. - Next, you must create a key (a folder) and name it GPSvcGroup — this key normally should be there, but, again, it was missin on my laptop.
- Then open newly-created GPSvcGroup folder and create 2 DWORD values:
- First called AuthenticationCapabilities and you must give it a value of 0x00003020 (or 12320 in decimal)
- Second is called CoInitializeSecurityParam and it must have value of 1.
Once you complete all steps above, reboot the computer and the problem will be fixed.
EXTREMELY Helpful answer.
Absolutely to the point, with clear instructions and completely solved my problem. I had also been getting and obscure Group Policy error every time I rebooted and this fixed it also. Thank you for taking the time to post this fix.
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I replaced AVG 2013 trial with Avast Free after my computer was getting unstable while AVG indicated that it too was returning some infections. But when I repace.d that AV w/Avast, my comp really went wild. It started opening numerous programs w/o any commands
or prompts from me. Evcerything just opened up, programs, dialogs, etc. Then it just completely crashed, and this after I had re-installed Win7 Pro x64 with a MS replacement disc ever since then I haven’t been able to open a stable OS. even after running the
various fixes, updates (when update worked), solutions. and most aggravating of all my keyboard has a mind of it’s own, especially when I’m getting close to running/installing ‘fixes that would probably have worked.What to do? I have an older laptop (Dell Notebook with expired warranty and a dubious history). OEM Windows Vista. It has (had) duo processors until windows media player network sharing started running itself in the background. At one time when I was in
Task Manager it was using upwards of 2.4GB of resources. it was allI could do to ‘end process’ and keep it at bay while trying stop other processes eating up memory. A lot of this scenario in the last week to ten days. Troubleshooters ‘work’ for just
a feww minutes to maybe 2-3 hours. And then the same xxx starts again. even after using msconfig (system configuration) recommendations several times.Any point me in the best direction tips would REALLY HELP!! And I mean something like a firm ‘this what you have to do’ not ‘you could try this’ suggestion. Can somebody out there help me? I’m not really adept at the keyboard to enable detailed descriptions
to be submitted fast enough to provide feedback that counts, I think?Thanks all FR
‘
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Edited by
FR_KJ in OmaNe
Tuesday, May 14, 2013 3:14 PM
win7 firewall, updates
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Edited by
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THANK YOU. Exactly like the commenter that followed you, I had this gpc problem since a while and could not figure it out. Your answer solved my problem AND the problem of the firewall :
Windows, Windows 10, Windows 7, Windows 8, Windows Server, Windows Vista, Windows XP
- 02.08.2020
- 15 617
- 1
- 16
- 15
- 1
- Содержание статьи
- Описание
- Причина 1: Отключенная служба «Брандмауэр Windows»
- Причина 2: Отключен общий доступ для текущего сетевого профиля
- Комментарии к статье ( 1 шт )
- Добавить комментарий
Описание
Ошибка с кодом 0x000006d9 появляется в операционной системе Windows, когда вы пытаетесь разрешить общий доступ к принтеру. В данной статье мы рассмотрим несколько основных причин, которые приводят к данной ошибке. Выглядит данная ошибка вот таким вот образом (при открытии окна «Свойства принтера»):
Не удалось сохранить параметры принтера. Не удалось завершить операцию (ошибка 0x000006D9)
В английской версии:
Printer Settings could not be saved. Operation could not be completed (Error 0x000006D9)
Либо вот так (при использовании мастера установки принтеров):
Windows не может открыть общий доступ к принтеру. Не удалось завершить операцию (ошибка 0x000006D9)
В английской версии:
Windows could not share your printer. Operation could not be completed (Error 0x000006D9)
Причина 1: Отключенная служба «Брандмауэр Windows»
Очень часто пользователи отключают службу брандмауэра Windows после установки ОС, т.к. периодически от нее больше проблем, чем пользы. Но к сожалению при попытке открыть общий доступ к принтерам, при сохранении настроек идет проверка на предмет того, что служба брандмауэра Windows запущена и работает. Поэтому, чтобы обойти ошибку 0x000006D9 нам необходимо запустить эту службу и применить настройки. Сделать это можно следующим образом:
Открываем панель управления и выбираем там пункт «Администрирование«
В открывшихся настройках выбираем пункт «Службы«
После этого откроется список служб Windows, где нам надо найти службу «Брандмауэр Windows» и открыть ее настройки (дважды кликнуть левой кнопкой мыши на нужной службе):
В открывшемся окне настроек запуска службы Брандмауэр Windows необходимо выбрать тип запуска — «Автоматически» и нажать кнопку «Применить«:
После этого станет доступна кнопка «Запустить«, которую нам необходимо будет нажать, чтобы служба запустилась:
После чего будет запущена служба Брандмауэр Windows и если все нормально, то ее состояние должно измениться на «Работает«:
После этого необходимо попытаться еще раз открыть общий доступ к нужному принтеру.
Если все прошло гладко и общий доступ к принтеру заработал нормально, то можно опять отключить службу брандмауэра Windows, т.к. она не требуется для работы шаринга принтера.
Если же ошибка так и не ушла, то переходим к следующему пункту статьи.
Причина 2: Отключен общий доступ для текущего сетевого профиля
В Windows есть настройки для различных сетевых профилей, в которых как раз есть пункт про общий доступ к принтерам. Чтобы открыть эти настройки, необходимо проделать следующее:
Открываем панель управления и выбираем там пункт «Центр управления сетями и общим доступом«
В открывшемся окошке настроек, смотрим на текущий активный сетевой профиль (Общественная сеть или Домашняя сеть) и выбираем пункт «Изменить дополнительные параметры общего доступа«:
Далее, в открывшемся окне настроек для активного профиля (Общественная сеть или Домашняя сеть) необходимо включить 2 настройки: «Включить сетевое обнаружение» и «Включить общий доступ к файлам и принтерам» и нажать кнопку «Сохранить изменения«.
Если сомневаетесь, то включите данные настройки для обоих профилей «Домашний или рабочий» и «Общий» и нажмите кнопку «Сохранить изменения«
После этого необходимо попытаться еще раз открыть общий доступ к принтеру и ошибка должна исчезнуть.