Ошибка 1731 при установке microsoft office 2007

Cause
The system had a different build (Beta build) of VisualWebDeveloperWW.msi installed.

Resolution

Took msiinv list from the box.

Microsoft Office Visual Web Developer 2007

                Product code:    {90120000-0021-0000-0000-0000000FF1CE}

                Product state:   (5) Installed.

                Package code:   {182AE326-20FA-438A-ABA8-C29E58CF320A}

                Version:               12.0.4518.1048

 Here the version was 12.0.4518.1048

 It should be 12.0.4518.1066. We need to remove Microsoft Office Visual Web Developer 2007 using msiexec /x {90120000-0021-0000-0000-0000000FF1CE} but if it still fails to remove we can use msizap TP {90120000-0021-0000-0000-0000000FF1CE}

Now we installed Microsoft Office Visual Web Developer 2007 new build successfully and in msiinv list it also showed the version. 12.0.4518.1066

More Information

The Web Authoring component is used by the VS Web designer and is shared with MS Office.

From the verbose log:

>>

MSI(ERROR): ‘Error 1731.The source installation package for the product Microsoft Office Visual Web Developer 2007 is out of sync with the client package. Try the installation again using a valid copy of the installation package ‘VisualWebDeveloperWW.msi’.’

Log level changed from: Standard to: Verbose

MSI(INFO): ‘Action ended 11:29:20: InstallExecute. Return value 3.’

MSI(INFO): ‘Property(S): Installed = 00:00:00’

<<

The property dump contains the Installed property seems to indicate that the machine already has some build of VisualWebDeveloperWW.msi installed.  This is because the Installed property is not defined (and thus doesn’t exist in the property dump) during initial .msi install. 

Run the msiinv command line tool and collected the output.

Microsoft Office Visual Web Developer 2007

                Product code:    {90120000-0021-0000-0000-0000000FF1CE}

                Product state:   (5) Installed.

                Package code:   {182AE326-20FA-438A-ABA8-C29E58CF320A}

                Version:               12.0.4518.1048

 Here the version was 12.0.4518.1048. It should be 12.0.4518.1066. We need to remove Microsoft Office Visual Web Developer 2007 using msiexec /x {90120000-0021-0000-0000-0000000FF1CE} but if it still fails to remove we can use msizap TP {90120000-0021-0000-0000-0000000FF1CE}

Now we installed Microsoft Office Visual Web Developer 2007 new build successfully and in msiinv list it also showed the version. 12.0.4518.1066

MSIInv tool is available for download from blog http://blogs.msdn.com/astebner/archive/2005/07/01/using-msiinv-to-gather-information-about-what-is-installed-on-a-computer.aspx (http://blogs.msdn.com/astebner/archive/2005/07/01/using-msiinv-to-gather-information-about-what-is-installed-on-a-computer.aspx) or included with the Windows Installer SDK available from the Microsoft Web site http://www.microsoft.com/downloads/details.aspx?FamilyId=A55B6B43-E24F-4EA3-A93E-40C0EC4F68E5&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=A55B6B43-E24F-4EA3-A93E-40C0EC4F68E5&displaylang=en)  

DISCLAIMER

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

• Marked as answer by
  Xiaoyun Li – MSFT
  Thursday, August 28, 2008 3:46 AM

Cause
The system had a different build (Beta build) of VisualWebDeveloperWW.msi installed.

Resolution

Took msiinv list from the box.

Microsoft Office Visual Web Developer 2007

                Product code:    {90120000-0021-0000-0000-0000000FF1CE}

                Product state:   (5) Installed.

                Package code:   {182AE326-20FA-438A-ABA8-C29E58CF320A}

                Version:               12.0.4518.1048

 Here the version was 12.0.4518.1048

 It should be 12.0.4518.1066. We need to remove Microsoft Office Visual Web Developer 2007 using msiexec /x {90120000-0021-0000-0000-0000000FF1CE} but if it still fails to remove we can use msizap TP {90120000-0021-0000-0000-0000000FF1CE}

Now we installed Microsoft Office Visual Web Developer 2007 new build successfully and in msiinv list it also showed the version. 12.0.4518.1066

More Information

The Web Authoring component is used by the VS Web designer and is shared with MS Office.

From the verbose log:

>>

MSI(ERROR): ‘Error 1731.The source installation package for the product Microsoft Office Visual Web Developer 2007 is out of sync with the client package. Try the installation again using a valid copy of the installation package ‘VisualWebDeveloperWW.msi’.’

Log level changed from: Standard to: Verbose

MSI(INFO): ‘Action ended 11:29:20: InstallExecute. Return value 3.’

MSI(INFO): ‘Property(S): Installed = 00:00:00’

<<

The property dump contains the Installed property seems to indicate that the machine already has some build of VisualWebDeveloperWW.msi installed.  This is because the Installed property is not defined (and thus doesn’t exist in the property dump) during initial .msi install. 

Run the msiinv command line tool and collected the output.

Microsoft Office Visual Web Developer 2007

                Product code:    {90120000-0021-0000-0000-0000000FF1CE}

                Product state:   (5) Installed.

                Package code:   {182AE326-20FA-438A-ABA8-C29E58CF320A}

                Version:               12.0.4518.1048

 Here the version was 12.0.4518.1048. It should be 12.0.4518.1066. We need to remove Microsoft Office Visual Web Developer 2007 using msiexec /x {90120000-0021-0000-0000-0000000FF1CE} but if it still fails to remove we can use msizap TP {90120000-0021-0000-0000-0000000FF1CE}

Now we installed Microsoft Office Visual Web Developer 2007 new build successfully and in msiinv list it also showed the version. 12.0.4518.1066

MSIInv tool is available for download from blog http://blogs.msdn.com/astebner/archive/2005/07/01/using-msiinv-to-gather-information-about-what-is-installed-on-a-computer.aspx (http://blogs.msdn.com/astebner/archive/2005/07/01/using-msiinv-to-gather-information-about-what-is-installed-on-a-computer.aspx) or included with the Windows Installer SDK available from the Microsoft Web site http://www.microsoft.com/downloads/details.aspx?FamilyId=A55B6B43-E24F-4EA3-A93E-40C0EC4F68E5&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyId=A55B6B43-E24F-4EA3-A93E-40C0EC4F68E5&displaylang=en)  

DISCLAIMER

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

• Marked as answer by
  Xiaoyun Li – MSFT
  Thursday, August 28, 2008 3:46 AM