Ошибка 2340 kyocera

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  • Code: 0100
  • Description: Backup memory device error
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0120
  • Description: MAC address data error For data in which the MAC address is invalid.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0130
  • Description: Backup memory read/write error (main PWB)
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0140
  • Description: Backup memory data error (main PWB)
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0150
  • Description: Backup memory read/write error (engine PWB) Detecting engine PWB EEPROM communication error.
  • Remedy: Improper installation engine PWB EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0160
  • Description: Backup memory data error (engine PWB)
  • Remedy: Defective EEPROM. Replace the engine PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 0170
  • Description: Billing counting error A checksum error is detected in the main and engine backup memories for the billing counters.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
    Defective PWB. Replace the main PWB or the engine PWB and check for correct operation.
  • Code: 0190
  • Description: Backup memory device error (engine PWB)
  • Remedy: Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 0800
  • Description: Image processing error JAM010x is detected twice.
  • Remedy: Defective main PWB. Replace the main PWB and check for correct operations page 1-5-22).
  • Code: 0840
  • Description: Faults of RTC Unable to communicate with the RTC device normally. The RTC data is mismatched due to dead battery or shortcircuit with the metal part.
  • Remedy: Other RTC device failure due to dead battery or short-circuit with the metal part. Restart the main unit and set the correct time from the operation panel. Repair it if the battery comes off from the main PWB.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 1010
  • Description: Lift motor error (60/55/50 ppm model only) After cassette 1 is inserted, lift sensor does not turn on within 10 s. This error is detected five times successively.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor and engine PWB (YC13)
    Defective drive transmission system of the lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor. Replace the lift motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1020
  • Description: PF lift motor 1 error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1030
  • Description: PF lift motor 2 error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1040
  • Description: PF lift motor 3 error (paper feeder) After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 3 and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor. Replace the PF lift motor 3.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1050
  • Description: PF lift motor 4 error (paper feeder) After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 4 and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor. Replace the PF lift motor 4.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1140
  • Description: BPF lift motor upward error (Bulk paper feeder) BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4)
    Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective BPF lift motor. Replace the BPF lift motor.
    Defective BPF main PWB. Replace the BPF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1150
  • Description: BPF lift motor downward error (Bulk paper feeder) BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. When detecting an overcurrent detection signal.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4)
    Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective BPF lift motor. Replace the BPF lift motor.
    Defective BPF main PWB. Replace the BPF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1800
  • Description: Paper feeder 1 communication error A communication error is detected 10 times in succession.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1810
  • Description: Paper feeder 2 communication error A communication error is detected 10 times in succession.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1820
  • Description: Paper feeder 3 communication error A communication error is detected 10 times in succession.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1830
  • Description: Paper feeder 4 communication error A communication error is detected 10 times in succession.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1900
  • Description: Paper feeder 1/BPF paper feeder EEPROM error When writing the data, the write data and the read data is not in agreement.
  • Remedy: Defective PF main PWB. Replace the PF main PWB or the BPF main PWB.
    Device damage of EEPROM. Replace the PF main PWB or the BPF main PWB.
  • Code: 1910
  • Description: Paper feeder 2 EEPROM error When writing the data, the write data and the read data is not in agreement.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1920
  • Description: Paper feeder 3 EEPROM error When writing the data, the write data and the read data is not in agreement.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1930
  • Description: Paper feeder 4 EEPROM error When writing the data, the write data and the read data is not in agreement.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2000
  • Description: Main motor drive error The main motor is not stabilized within 2 s after driving starts.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4)
    Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective main motor. Replace the main motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2010
  • Description: Main motor steady-state error Stable OFF is detected for 2 s continuously after main motor stabilized.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4)
    Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective main motor. Replace the main motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2200
  • Description: Drum motor drive error (60/55/50 ppm model only) The drum motor is not stabilized within 2 s after driving starts.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4)
    Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor. Replace the drum motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2210
  • Description: Drum motor steady-state error (60/55/50 ppm model only) Stable OFF is detected for 2 s continuously after drum motor stabilized.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4)
    Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective drum motor. Replace the drum motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2330
  • Description: Fuser pressure release motor error (Over-current) The over-current detection signal of the motor is detected continuously twenty times.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC3) and engine PWB(YC2)
    Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser pressure release motor. Replace the fuser pressure release motor.
    Defective PWB. Replace the relay-L PWB or engine PWB.
  • Code: 2340
  • Description: Fuser pressure release motor error (Timeout) The position detection sensor is not detected continuously for 30 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC1) and engine PWB(YC2)
    Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective fuser pressure release motor. Replace the fuser pressure release motor.
    Defective PWB. Replace the relay-L PWB or engine PWB.
  • Code: 2600
  • Description: PF drive motor 1 error (paper feeder 1) When the PF drive motor is driven, error signal is detected continuously for 2 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 1 and PF main PWB (YC6)
    Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF drive motor. Replace the PF drive motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2610
  • Description: PF drive motor 2 error (paper feeder 2) When the PF drive motor is driven, error signal is detected continuously for 2 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 2 and PF main PWB (YC6)
    Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF drive motor. Replace the PF drive motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2620
  • Description: PF drive motor 3 error (paper feeder 3) When the PF drive motor is driven, error signal is detected continuously for 2 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 3 and PF main PWB (YC6)
    Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF drive motor. Replace the PF drive motor 3.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 2630
  • Description: PF drive motor 4 error (paper feeder 4) When the PF drive motor is driven, error signal is detected continuously for 2 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 4 and PF main PWB (YC6)
    Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF drive motor. Replace the PF drive motor 4.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 4000
  • Description: Polygon motor synchronization error The polygon motor is not stabilized within 20 s after driving starts.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor and engine PWB (YC15)
    Defective polygon motor. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4200
  • Description: BD steady-state error When the value of Register BDSET is 1 after setting Register BDSET as one and passing by BD1 cycle.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB(YC1) and engine PWB (YC16) APC PWB(YC2) and PD PWB(YC1)
    Defective PD PWB. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 5100
  • Description: Chager current error When the current value measured at the time of potential adjustment is less than 20 uA.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Chager unit and high voltage PWB High voltage PWB (YC101) and engine PWB (YC19)
    Defective high voltage PWB. Replace the high voltage PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6000
  • Description: Broken fuser heater wire The detection temperature of fuser thermistor 2 is 100 °C/ 212°F or less after the fuser heater lamp has been turned on continuously for 30 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser heater and power source PWB (YC2) Fuser thermistor and Fuser thermistor connect PWB(YC1 and YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
    Deformed connector pin.
    Defective triac.
    Fuser thermostat triggered. Reinsert the fuser unit.
    Broken fuser heater wire. Reinsert the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6020
  • Description: Abnormally high fuser thermistor 2 temperature The detection temperature of fuser thermistor 2 is higher than 235°C/455°F. In a heater-off state, the detection temperature of fuser thermistor 2 is higher than 195°C/383°F after the detection temperature of fuser thermistor 2 was 155°C/311°F or less.
  • Remedy: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6030
  • Description: Broken fuser thermistor 2 wire A/D value of the fuser thermistor 2 exceeds 1019 bit continuously for 4 s during warming up.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
    Deformed connector pin.
    Defective triac.
    Defective fuser thermistor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6120
  • Description: Abnormally high fuser thermistor 1 temperature The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less.
  • Remedy: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6130
  • Description: Broken fuser thermistor 1 wire A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC1) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
    Deformed connector pin.
    Defective triac.
    Defective fuser thermistor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6400
  • Description: Zero-cross signal error While fuser heater control is performed, the zero-cross signal is not input within 2 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and engine PWB (YC1)
    Defective power source PWB or engine PWB. Replace the power source PWB or the engine PWB and check for correct operation.
  • Code: 7100
  • Description: Toner sensor error Sensor output value of 930 or more continuously for 5 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
    Defective toner sensor. Replace the developer unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7400
  • Description: Developer unit non-installing error Sensor output value of 31 or less continuously for 5 s.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
    Defective toner sensor. Replace the developer unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7410
  • Description: Drum unit type mismatch error The drum PWB EEPROM does not communicate normally. Absence of the drum unit is detected.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
    Defective toner sensor. Replace the drum unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 7800
  • Description: Broken external thermistor wire The average of thermistor output value of 93 or less.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)
    Defective temperature sensor. Replace the operation PWB.
  • Code: 7810
  • Description: Short-circuited external thermistor wire The average of thermistor output value of 930 or more.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)
    Defective temperature sensor. Replace the operation PWB.
  • Code: 7900
  • Description: Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
    Defective drum unit. Replace the drum unit.
  • Code: F000
  • Description: Main PWB — operation PWB communication error
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB(YC1) and engine PWB (YC17)
    Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective operation PWB. Replace the operation PWB and check for correct operation.
  • Code: F000
  • Description: CF000 will be displayed if * notes progress is carried out for a definite period of time with a Welcome screen.The communication fault between Panel-Main boardsCommunication fault between Panel Core-Main Core Notes 2
  • Remedy: (1) Check the harness, and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (2) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Main board and perform an operation check. (5) Exchange a PanelMain board and perform an operation check. (6) It will get, if USBLOG is obtainable, and contact service headquarters. 1. Panel <=> Main IF (Engine PWB Relay) Main PWB: YC2 Engine PWB: YC20,YC30 Panel PWB: YC1 2. DDR memory Main PWB: YS1
  • Code: F010
  • Description: Main PWB checksum error
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
  • Code: F020
  • Description: Main PWB RAM checksum error
  • Remedy: Defective main memory (RAM) in main PWB Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective expended memory (DIMM) Replace the expansion memory (DIMM). Also in the case of the capacity besides specification, it displays.
  • Code: F040
  • Description: Main PWB — print engine communication error
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Remedy: Defective engine PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
  • Code: F15X
  • Description: Abnormality detecting in an authentication device control section
  • Remedy: (1) Check the harness between authentication device <=>Main boards, and the connection situation of a connector, and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. 1.Authentication device <=> Main IF Main PWB: YC6 Authentication device: IC card reader etc.
  • Code: F17X
  • Description: Abnormality detecting in a printer data control part
  • Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F18X
  • Description: Abnormality detecting in a Video control section
  • Remedy: (1) Check the harness between Engine<=>Main boards, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange an Engine board and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Get USBLOG and contact service headquarters.
  • Code: F1DX
  • Description: Abnormality detecting of the image memory Management Department
  • Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F21X, F22X, F23X
  • Description: Abnormality detecting in an image-processing part
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters.
  • Code: F24X
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters * F248 is the abnormalities of a printer process.In recurring by specific printer data, please give me cooperation at acquisition of capture data and USBLOG.
  • Code: F25X
  • Description: Abnormality detecting in a network management department
  • Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters. * It may occur according to a visitor’s network environment
  • Code: F26X, F27X, F28X
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F29X, F2AX
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) U021 Controller backup initialization is carried out and an operation check is performed. (2) Exchange a Main board and perform an operation check. (3) Get USBLOG and contact service headquarters.
  • Code: F2BX, F2CX, F2DX
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)
  • Code: F2EX, F2FX, F30X
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)
  • Code: F31X, F32X
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)
  • Code: F35X
  • Description: Abnormality detecting in the printing controlling Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F38X
  • Description: Abnormality detecting in the authentication authorized Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F3AX, F3BX, F3CX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F3DX, F3EX, F3FX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F40X, F41X, F42X
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F43X, F44X, F45X
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F46X
  • Description: Abnormality detecting of a printer rendering part
  • Remedy: (1) Exchange boards and perform an operation check. (2) the acquisition wish of USBLOG — carry out (Depending on the (2) case, it is print capture data acquisition)
  • Code: F47X
  • Description: Abnormality detecting of an image editing processing part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F4DX, F4EX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F4FX
  • Description: Abnormality detecting in the JOB Management Department
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F51X, F52X, F53X
  • Description: Abnormality detecting in a JOB execution part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F55X, F56X, F57X
  • Description: Abnormality detecting in a JOB execution part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters
  • Code: F5FX
  • Description: Abnormality detecting in a service execution part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F62X
  • Description: Abnormality detecting in a service execution part
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
  • Code: F63X
  • Description: Abnormality detecting in a device control section
  • Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) Get USBLOG and contact service headquarters.
Источник

Индикатор ошибки на Kyocera TASKalfa 1800/2200Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
• Индикатор [Внимание] на панели управления горит или мигает.
• На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.

Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.

ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)

Ниже описаны неполадки, которые не могут быть устранены пользователем

Дисплей сообщений

Описание

Меры устранения

Бункер отраб тонера перепол. или не уст.

Бункер для отработанного тонера установлен неправильно

Установите Бункер для отработанного тонера должным образом

Бункер для отработанного тонера заполнен

Замените бункер отработанного тонера

Встряхните картр. с тонером

Тонер слежался

Откройте переднюю крышку аппарата и вытяните контейнер с тонером. Сильно встряхните контейнер с тонером и установите его на место

Вызовите сервисный персонал.

В аппарате произошла ошибка

Обратите внимание на код ошибки, отображаемый в дисплее сообщений, и свяжитесь с представителем сервисной службы (тел. в Минске +375 17 291-28-24)

Выньте бумагу с внутреннего лотка

  

Извлеките бумагу из внутреннего лотка. Нажмите клавишу [OK], чтобы возобновить печать

Добавьте тонер

Закончился тонер

Замените контейнер с тонером TK-4105

Загрузите бумагу в кассету #

↑↓ (отображается попеременно)
A4 (формат бумаги)
Обычная (тип носителя)
OK: Перейдите к следующему шагу

Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.]

Загрузите бумагу в универсальный лоток

↑↓ (отображается попеременно)
A4 (формат бумаги)
Обычная (тип носителя)
OK: Перейдите к следующему шагу

Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.]

Закройте автоподатчик оригиналов

Открыт автоподатчик оригиналов

Откройте и закройте автоподатчик оригиналов

Закройте крышку автопод. оригиналов

Открыта верхняя крышка автоподатчика оригиналов

Откройте и закройте крышку автоподатчика оригинало

Закройте переднюю крышку

Открыта передняя крышка

Откройте и закройте переднюю крышку

Закройте правую крышку #

Открыта какая-либо крышка

Откройте и закройте крышку, обозначенную на экране

Замятие бумаги. (DP)
↑↓ (отображается попеременно)
Проверьте (B)(C) в крышке DP

В автоподатчике произошло замятие бумаги.

См. Устранение замятия бумаги в Руководстве по эксплуатации и извлеките замятую бумагу

Замените МК

Необходимо производить замену деталей комплекта техобслуживания MK-4105 (ремкомплекта) каждые 150 000 страниц печати.

Данная операция должна производиться специалистом. Обратитесь к представителю сервисной службы (тел. в Минске +375 17 291-28-24)

Замятие

Произошло замятие бумаги в кассете или универсальном лотке

См. Устранение замятия бумаги и извлеките замятую бумагу

Извлеките оригиналы из автоподатчика

Для продолжения работы необходимо извлечь оригиналы из автоподатчика оригиналов

Извлеките оригиналы из автоподатчика оригиналов

Кабель USB был отключен

Кабель USB не подключен

Нажмите клавишу [OK] и подключите кабель USB

ПК выключен

Нажмите клавишу [OK] и включите ПК

Не удается найти KYOCERA Client Tool

Нажмите клавишу [OK] и откройте KYOCERA Client Tool на ПК

Макс. к-во сканируемых страниц

Превышен предел сканирования

Дальнейшее сканирование невозможно. Задание отменено. Нажмите клавишу [OK]

Мало тонера. (Зам., когда законч.)

Скоро понадобится заменить контейнер с тонером 

Получите новый контейнер с тонером TK-4105. 
Внимание! Когда заканчивается тонер аппарат перестает печатать

Не оригинальный тонер

Установлен контейнер с тонером не марки Kyocera

Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Мы рекомендуем использовать исключительно оригинальные контейнеры с тонером  TK-4105. .
Если нужно использовать установленный в настоящее время контейнер с тонером, нажмите одновременно и удерживайте клавиши [OK] и [Стоп] в течение не менее 3 с.

Неверный ид. уч. зап. Задание отменено

Указан неверный идентификатор учетной записи при внешней обработке задания. Задание отменено

Нажмите клавишу [OK]

Невозможна двусторонняя печать на этой бумаге

Не возможна печать на бумаге выбранного формата или типа

Нажмите клавишу [OK] и перейдите к следующему шагу:
• Для выбора другого устройства подачи выберите пункт [Выберите бумагу].
• Чтобы печатать, не используя функцию двусторонней печати, выберите пункт [Продолж. без изм.].

Недостаточно памяти. Невозможно начать выполнение задания

Невозможно начать выполнение задания

Повторите попытку позже

Ограничено алгоритмом учета заданий(Печать)

Задание отменено, поскольку его выполнение ограничено функцией учета заданий

Нажмите клавишу [OK]

Ограничено алгоритмом учета заданий(Сканер)

Задание отменено, поскольку его выполнение ограничено функцией учета заданий

Нажмите клавишу [OK]

Очистите сканер

Произошло загрязнение сканера

Очистите щелевое стекло с помощью чистящей салфетки, поставляемой вместе с автоподатчиком оригиналов.

Ошибка. Выключить

—

Отключите и снова включите аппарат с помощью выключателя питания

Память переполнена

Невозможно продолжить выполнение задания из-за отсутствия свободной памяти

Измените разрешение печати с Быстр1200 до 600 dpi. См. Printer Driver User Guide

Память сканера переполнена

Дальнейшее сканирование невозможно из-за нехватки памяти сканера.

Для отмены задания нажмите [OK]

Перезагрузка печати. Задание отменено

Предупреждение. Недостаточно памяти принтера. Задание отменено

Нажмите клавишу [OK]

Превышено ограничение учета заданий

Превышено число распечаток из-за ограничения алгоритмом учета заданий. Достигнут предел печати

Это задание отменено. Нажмите клавишу [OK]

Уст.другую кассету

Выбрано «Сдвиг»

Для использования сдвига необходимо загрузить в другой лоток бумагу такого же формата, что и в выбранном устройстве подачи, но в другой ориентации

Установите все оригиналы обратно и нажмите клавишу [Старт].

Возникает при печати двусторонних документов в режиме ручной двусторонней печати

Извлеките оригиналы из автоподатчика оригиналов, расположите их в первоначальном порядке и положите обратно. Нажмите клавишу [OK], чтобы возобновить печать. Для отмены задания нажмите [Стоп]

Установлен неизвестный тонер. ПК

Региональная спецификация контейнера с тонером не соответствует спецификации аппарата

Установите оригинальный контейнер с тонером Замените контейнер с тонером TK-4105
Источник

Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки
0100 Backup memory device error Defective flash memory. Defective main PWB.
0120 MAC address data error
For data in which the MAC address is invalid. 		Defective flash memory. Defective engine PWB.
0130 Backup memory read/write error Defective flash memory. Defective control PWB.
0140 Backup memory data error Defective flash memory. Defective control PWB.
0150 Control PWB EEPROM error
Detecting control PWB EEPROM (U17) communication error. 		Improper installation control PWB EEPROM (U17). Defective control PWB. Data damage of control PWB EEPROM (U17).
0170 Billing counting error Defective control PWB. Data damage of control PWB EEPROM (U17).
0190 Backup memory device error (engine PWB) Defective engine PWB.
0800 Image processing error
JAM010x is detected twice. 		Defective main PWB.B.
0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. 		Defective control PWB. The battery is disconnected from the control PWB.
1010 Lift motor error
During driving the lift motor, a motor overcurrent signal is detected for 5 s. This error is detected five times successively. 		Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB or connect-R PWB.
1020 PF lift motor 1 error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively. 		Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.
1030 PF lift motor 2 error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively. 		Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.
1040 PF lift motor 3 error (paper feeder)
After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively. 		Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.
1050 PF lift motor 4 error (paper feeder)
After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively. 		Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.
1140 BPF lift motor upward error (Bulk paper feeder)
BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB.
1150 BPF lift motor downward error (Bulk paper feeder)
BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB.
1800 Paper feeder 1 communication error
A communication error is detected 10 times in succession. 		Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB.
1810 Paper feeder 2 communication error
A communication error is detected 10 times in succession. 		Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB.
1820 Paper feeder 3 communication error
A communication error is detected 10 times in succession. 		Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB.
1830 Paper feeder 4 communication error
A communication error is detected 10 times in succession. 		Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB.
1900 Paper feeder 1/BPF paper feeder EEPROM error
When writing the data, the write data and the read data is not in agreement. 		Defective PF main PWB. Device damage of EEPROM.
1910 Paper feeder 2 EEPROM error
When writing the data, the write data and the read data is not in agreement. 		Defective PF main PWB. Device damage of EEPROM.
1920 Paper feeder 3 EEPROM error
When writing the data, the write data and the read data is not in agreement. 		Defective PF main PWB. Device damage of EEPROM.
1930 Paper feeder 4 EEPROM error
When writing the data, the write data and the read data is not in agreement. 		Defective PF main PWB. Device damage of EEPROM.
2000 Main motor error
The main motor ready input is not given for 2 s during the main motor is ON. 		Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Defective drive transmission system of the main motor. Defective main motor. Defective control PWB.
2010 Main motor steady-state error
Stable OFF is detected for 2 s continuously after main motor stabilized. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB.
2200 Drum motor steady-state error
The drum motor ready input is not given for 2 s during the drum motor is ON. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB.
2210 Drum motor steady-state error (60/50/45 ppm model only)
Stable OFF is detected for 2 s continuously after drum motor stabilized. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB.
2330 Fuser pressure release motor error (Over-current) (60/50/45 ppm model only)
The over-current detection signal of the motor is detected continuously twenty times. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB.
2340 Fuser pressure release motor error (Timeout) (60/50/45 ppm model only)
The position detection sensor is not detected continuously for 30 s. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB.
2600 PF drive motor 1 error (paper feeder 1)
When the PF drive motor is driven, error signal is detected continuously for 2 s. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB.
2610 PF drive motor 2 error (paper feeder 2)
When the PF drive motor is driven, error signal is detected continuously for 2 s. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB.
2620 PF drive motor 3 error (paper feeder 3)
When the PF drive motor is driven, error signal is detected continuously for 2 s. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB.
2630 PF drive motor 4 error (paper feeder 4)
When the PF drive motor is driven, error signal is detected continuously for 2 s. 		Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB.
4000 Polygon motor (laser scanner unit) error
The polygon motor ready input is not given for 6 s during the polygon motor is ON. 		Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB.
4200 BD error (laser scanner unit) error BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB.
5100 Main charger high-voltage error
Five pages have been printed with the main charger output short-circuited. 		Drum unit installed incorrectly. Engine PWB installed incorrectly. Defective engine PWB.
6000 Broken fuser heater wire
The temperature does not reach 100°C/212°F after the fuser heater has been turned on continuously for 30 s. The temperature does not rise by 1°C/1.8°F after the fuser heater lamp has been turned on continuously for 15 s during warm-up or at standby.(Only when the detection temperature is less than 200°C.) 		Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire.
6020 Abnormally high fuser thermistor temperature
Fuser thermistor detects abnormally temperature. 		Shorted fuser thermistor. Defective control PWB.
6030 Broken fuser thermistor wire
Input from fuser thermistor is 0 (A/D value). 		Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater lamp installed incorrectly. Broken fuser heater lamp wire.
6120 Abnormally high fuser thermistor 1 temperature
(60/50/45 ppm model) The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. (40 ppm model) The detection temperature of fuser thermistor 1 is higher than 250°C/482°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 170°C/338°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. 		Deformed connector pin. Defective triac. Shorted fuser thermistor. Defective engine PWB.
6130 Broken fuser thermistor 1 wire
A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up. 		Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac.or pin. Defective fuser thermistor. Defective engine PWB.
6400 Zero cross signal error
The zero cross signal does not reach the control PWB for specified time. 		Defective harness between high voltage PWB (YC202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (YC201). Defective power source PWB. Defective control PWB.
7000 Toner motor lock error
During driving the toner motor, a motor overcurrent signal is detected for 5 s. 		Lump of toner inside toner container. Defective drive transmission system of the toner motor. Defective toner motor. Defective engine PWB.
7100 Toner sensor error
Sensor output value of 930 or more continuously for 5 s. 		Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB.
7400 Developer unit non-installing error
Sensor output value of 31 or less continuously for 5 s.r. 		Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB.
7410 Drum unit non- installing error The drum unit is not installed or not installed properly. The drum PWB EEPROM does not communicate normally. The drum unit is not installed. Defective connector cable or poor contact in the connector. Defective drum PWB EEPROM. Defective engine PWB.
7800 Broken external thermistor wire
The average of thermistor output value of 1016 or more continuously for 160 ms. The average of thermistor output value of 930 or more continuously for 5 s. 		Defective connector cable or poor contact in the connector. Defective temperature sensor.
7810 Short-circuited external thermistor wire
The average of thermistor output value of 31 or less continuously for 5 s. 		Defective connector cable or poor contact in the connector. Defective temperature sensor.
7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. 		Defective connector cable or poor contact in the connector. Defective drum unit.
F000 Main PWB — operation panel PWB communication error Defective main PWB. Defective operation panel PWB.
F010 Main PWB checksum error Defective main PWB.
F020 Main PWB RAM checksum error Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM).
F040 Main PWB — engine PWB communication error Defective main PWB. Defective engine PWB.
F041 Main PWB — scanner communication error Defective main PWB.
F050 Engine ROM checksum error Defective engine PWB.
F051 Scan engine ROM checksum error Defective engine PWB.
Источник
C0030 Системная ошибка в управлении факсом Обработка при помощи программного обеспечения факса была отключена из за проблем с оборудованием Неисправность в системе управления факсом PWB Заменить систему управления факсом PWB C0070 Обнаружена несовместимость платы управления PWB Обнаружена несовместимость при первичной инициализации системы управления факсом PWB. Никакие команды связи не проходят. Дефект программного обеспечения факса Установить программное обеспечение для факса C0100 Ошибка при резервном копировании памяти устройства Неисправна флеш память Заменить плату управления PWB C0120 Ошибка данных MAC адреса Неисправность в плате управления PWB Заменить плату управления PWB C0130 Ошибка чтения/записи при резервном копировании Неисправна флеш память Заменить плату управления PWB C0140 Ошибка при резервном копировании данных Неисправна флеш память Заменить плату управления PWB C0150 Ошибка EEPROM платы управления PWB Обнаружена ошибка связи PWB EEPROM (U17) Неправильная установка PWB EEPROM (U17) Проверить установку EEPROM (U17) и при необходимости исправить C0170 Ошибка счетчика 1. Неисправность control PWB.2. Повреждения данных PWB EEPROM (U17) 1. Заменить плату управления PWB.2. Обратиться в сервис обслуживания C0180 Номер аппарата не совпадает Основной номер и номер двигателя не совпадают 1. Основная PWB или PWB двигателя была заменена.2. Повреждения данных PWB EEPROM (U17) 1. U004 Задать номер. 2. Обратиться в сервис обслуживания C0420 Ошибка связи с системой подачи бумаги Ошибка коммуникации между платой PWB  и дополнительным устройством подачи бумаги 1. Неправильная установка устройства подачи бумаги2. Повреждение провода между платой PWB (YC30) и интерфесным разъемом устройства подачи, либо разъем подключен неправильно.3. Неисправен кабель между PF основной PWB и подачей бумаги, либо разъем не вставлен. Плата PF неисправна.4. Неисправность control PWB 1. Еще раз внимательно прочитайте инструкцию по установке.2. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.3. Убедитесь, что разъем подключен, а кабель не поврежден.Заменить печатную плату.4. Заменить плату управления PWB. C0830 Ошибка контрольной суммы прошивки FAX control PWB Произошла ошибка контрольной суммы программы управления FAX control PWB 1. Дефект программного обеспечения факса. 2. Неисправность в системе управления факсом PWB 1. Установить программное обеспечение для факса.2. Заменить плату управления факсом PWB C0840 Неисправность RTС Расхождение во времени между RTC  и текущим пять и более лет. 1. Неисправность control PWB 2. Отсоединена батарея. 1. Заменить плату управления PWB.2. Визуально проверить и при необходимости исправить. C0870 Проблема передачи данных большой емкости между FAX control PWB и control PWB Не выполняется передача данных между FAX control PWB и control PWB, даже при повторе через заданный промежуток  Неправильная установка  FAX control PWB  Переставить FAX control PWB C0920 Ошибка файловой системы факса Резервное копирование данных не производится по причине ошибки файловой системы флеш-памяти Неисправность в системе управления факсом PWB Заменить плату управления факсом PWB C2000 Ошибка главного двигателя Главный двигатель не выходит на готовность в течение 2 секунд после включения 1. Неисправен кабель между основным двигателем (CN1) и платой PWB (YC17) или разъем вставлен неправильно. 2. Неисправен привод основного двигателя. 3. Неисправен двигатель.4. Неисправность control PWB 1. Вставьте разъем. Проверьте целостность кабеля.2. Проверьте плавность вращения роликов и шестерней. При необходимости смажьте. Убедитесь в отсутсвии разрывов передач.3. Заменить.4. Заменить. C2610 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 2 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4).  Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции) C2620 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 3 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4). Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции) C3100 Ошибка исходного положения ISU 1. Неисправность FFC между CCD PWB (YC1) и control PWB (YC8).2. Неисправность FFC между control PWB (YC6) и сканера WPB (YC103) или неправильная установка FCC.3. Неисправность датчика исходного положения.4. Неисправность кабеля между двигателем ISU и сканером PWB (YC104) или разъем вставлен неправильно. 1. Заменить блок сканера ISU 2. Переставить FFC. Проверить на разрыв, при необходимости заменить. 3. Заменить датчик. 4. Вставьте разъем. Проверьте целостность кабеля. C3200 Ошибка лампы экспозиции Лампа экспозиции не включается 1. Повреждения FFC между сканером PWB (YC103) и control PWB (YC6), либо некорректная установка FFC.2. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).3. Неисправен кабель между CCD PWB (YC3) и LED приводом PWB (YC1) либо разъем не подключен.4. Неисправен кабель между LED приводом PWB (YC2) и лампой экспонирования.5. Лампа экспонирования вышла из строя.6. Неисправен светодиодный привод. 1. Переустановите FFC. Проверьте целостность, при необходимости замените. 2. Заменить блок сканера.3. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.4. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.5. Заменить лампу.6. Заменить привод. C3300 Ошибка AGC 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).2. Лампа экспонирования вышла из строя.3. Неисправность CCD PWB4. Неисправность control PWB 1. Заменить блок сканера. 2. Заменить лампу. 3. Заменить CCD PWB4. Заменить control PWB C3500 Ошибка связи CPU — ASIC (CCD PWB) Обнаружен код ошибки 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).2. Неисправность CCD PWB.3. Неисправность control PWB  1. Заменить блок сканера (ISU).2. Заменить CCD PWB3. Заменить control PWB C4000 Ошибка полигон-мотора (блока лазерного сканера) Полигон-мотор не выходит на готовность после 6 секунд после включения. 1. Поврежден кабель между полигон-мотором и control PWB (YC10) или разъем не вставлен.2. Неисправен блок лазерного сканера.3. Неисправность control PWB 1. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.2. Заменить блок сканера.3. Заменить control PWB C4200 Ошибка BD  (блока лазерного сканера) 1. BD датчик не обнаруживает лазерный луч из-за скопления конденсата на зеркале.2. Неисправен блок лазерного сканера. 1. Выключите питание машины минимум на 30 минут, затем снова включите, если это не помогает необходимо менять блок сканера.2. Заменить блок сканера. C6000 Выход из строя термо-элемента (фьюзера) Температура фьюзера не поднимается после включения устройства. 1. Плохой контакт клемм термистора фьюзера.2. Плохой контакт в местах подключения нагревателя термоблока.3. Термисторы фьюзера установлены неправильно.4 . Срабатывает термореле5. Нагреватель фьюзера установлен неправильно6. Выход из строя термо-элемента 1. Проверьте контакты. 2. Проверьте контакты.3. Заменить блок закрепления 4. Заменить блок закрепления 5. Заменить блок закрепления 6. Заменить блок закрепления C6020 Слишком высокая температура фьюзера Термистор фьюзера обнаружил аномально высокую температуру. Пробой термистора фьюзера Заменить блок закрепления C6030 Поврежден шлейф термистора термоэлемента Значени на входе термистора равно 0 1. Плохой контакт в клеммах термистора.2. Неисправен шлейф термистора3. Термистор установлен некорректно4. Срабатывает термореле Проверить контакты Заменить блок закрепления C6400 Ошибка пересечения нуля Сигнал пересечения нуля не достигает контрольной платы за указанное время 1. Неисправен кабель между PWB высокого напряжения(YC202) и control PWB (YC23) или разъем не вставлен2. Дефект соединения между источником питания PWB (YC103) и PWB высокого напряжения (YC201)3. Неисправен источник питания PWB4. Неисправность control PWB 1. Переподключите коннектор.Убедитесь что кабель не поврежден. 2. Переподключите коннектор  3. Заменить источник питания 4. Заменить control PWB C7990 Бункер отработки переполнен Датчик тонера обнаружил, что бункер для отработки переполнен 1. Бункер отработки драм-юнита переполнен.2. Неисправен датчик отработки3. Неисправность control PWB 1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла замените драм-юнит.2. Замените датчик.3. Заменить control PWB4. Очистите драм юнит (инструкция по очистке бункера отработанного тонера) F000 Ошибка связи control PWB — панель управления PWB 1. Неисправность соединения панели управления PWB (YC1) и control PWB (YC7).2. Неисправность панели управления3. Неисправность control PWB 1. Переподключите коннектор.Убедитесь что кабель не поврежден.2. Замените панель.3. Заменить control PWB F020 Ошибка контрольной суммы RAM control PWB 1. Неисправность основной микросхемы памяти (ОЗУ) на главной плате управления PWB2. Неисправность платы расширения памяти (DIMM) 1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB2. Замените плату расширения (DIMM) F040 Ошибка связи control PWB двигателя Обнаружена ошибка связи Неисправность control PWB Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB F041 Ошибка связи между гланой платой управления и платой управления сканером Обнаружена ошибка связи Неисправна главная плата управления или управления сканером Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB или scanner PWB F050 Ошибка контрольной суммы платы управления двигателем 1. Такие ошибки могут происходить при обновлении прошивки control PWB2. Неисправность control PWB 1. Скачайте прошивку снова2. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB F186 Ошибка управления видеоданными главной панели управления Неисправность control PWB Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB
Источник

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