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01-30-2014
02:25 AM
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Dear sir,
We are using hp 3015 laser jet printer from last 1.5 years , but it shows error 51.10 error and to solve this error it says turn off print but still this error contine from last 2 to 3 month, can you please guide us what to do to solve this error
Regards,
Deepak
3 REPLIES 3
01-30-2014
05:36 AM
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The laser/scanner assembly has gone bad. It will need to be replaced.
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04-02-2015
05:25 PM
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I have fix it by reseating the ribbin cable on both ends that goes to the scanner.
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03-28-2017
06:43 AM
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Re: HP LASER JET 3015 SHOWING ERROR 51.10
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01-30-2014
02:25 AM
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Dear sir,
We are using hp 3015 laser jet printer from last 1.5 years , but it shows error 51.10 error and to solve this error it says turn off print but still this error contine from last 2 to 3 month, can you please guide us what to do to solve this error
Regards,
Deepak
3 REPLIES 3
01-30-2014
05:36 AM
HP Recommended
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The laser/scanner assembly has gone bad. It will need to be replaced.
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04-02-2015
05:25 PM
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I have fix it by reseating the ribbin cable on both ends that goes to the scanner.
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03-28-2017
06:43 AM
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Re: HP LASER JET 3015 SHOWING ERROR 51.10
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Правила форума
Картинки и фотографии (если они нужны в сообщении) надо загружать только как вложения к своему сообщению (через кнопку Добавить файлы). Тогда картинки будут автоматически отображаться в сообщении.
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9999
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HP 3015 — ошибка 5110
Сообщение
9999 » 16 июн 2022, 16:23
Позвонил клиент. Говорит принтер после включения стал выдавать ошибку 5110 и дальше ничего не делает.
Клиент территориально не близко, поэтому самолично еще не осматривал. Браться ли за ремонт, с чего начать первым делом, с чего вторым и т.д… ?
От каких других принтеров-доноров подходят LSU?
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nicksun
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Репутация:
HP 3015 — ошибка 5110
Сообщение
nicksun » 16 июн 2022, 16:30
В принтере HP LJ P3015 имеется два конструктива блока лазер-сканера (RM1-6322, RM1-6476). Один ненадежен и недолговечен с ресурсом от 50.000 до 250.000 отпечатков,а другой надежен. Блок с неудачным конструктивов никогда сразу из стоя не выходит, а достаточно долго мучает пользователя непериодическими дефектами, которые устраняются перезагрузкой принтера.
Проблема заключается в неудачном моторе полигонального зеркала, который выполнен по схеме низкооборотистого двигателя, больше подходящего к принтерам уровня HP LaserJet P2055. Подшипник этого блока меньшего размера. Первый признак неисправности лазера — повышенный шум мотора лазера при печати.
Опыт показывает, что ошибка часто появляется при нормально работающем принтере, то есть никаких посторонних звуков визгов, писков не появляется.
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pc-porta
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HP 3015 — ошибка 5110
Сообщение
pc-porta » 16 июн 2022, 16:31
ошибка вроде полигона лазера .
у НР и Кенон иногда просто разборка и акуратная чистка помогает
от Кенон MF 510 / 515 / 512 подходит , стоит неипических денег , даже бушный
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01-30-2014
02:25 AM
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Dear sir,
We are using hp 3015 laser jet printer from last 1.5 years , but it shows error 51.10 error and to solve this error it says turn off print but still this error contine from last 2 to 3 month, can you please guide us what to do to solve this error
Regards,
Deepak
3 REPLIES 3
01-30-2014
05:36 AM
HP Recommended
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The laser/scanner assembly has gone bad. It will need to be replaced.
Was this reply helpful?
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04-02-2015
05:25 PM
HP Recommended
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I have fix it by reseating the ribbin cable on both ends that goes to the scanner.
Was this reply helpful?
Yes
No
03-28-2017
06:43 AM
HP Recommended
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Re: HP LASER JET 3015 SHOWING ERROR 51.10
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
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01-30-2014
02:25 AM
HP Recommended
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Dear sir,
We are using hp 3015 laser jet printer from last 1.5 years , but it shows error 51.10 error and to solve this error it says turn off print but still this error contine from last 2 to 3 month, can you please guide us what to do to solve this error
Regards,
Deepak
3 REPLIES 3
01-30-2014
05:36 AM
HP Recommended
- Mark as New
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The laser/scanner assembly has gone bad. It will need to be replaced.
Was this reply helpful?
Yes
No
04-02-2015
05:25 PM
HP Recommended
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I have fix it by reseating the ribbin cable on both ends that goes to the scanner.
Was this reply helpful?
Yes
No
03-28-2017
06:43 AM
HP Recommended
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Re: HP LASER JET 3015 SHOWING ERROR 51.10
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
Системная ошибка 51:10 в плоттерах HP DesignJet T120, T520, T125, T525, T130, T530
Системная ошибка: 51:10
Описание проблемы: Отказ датчика верхней крышки.
Другие потенциальные части, связанные с данной ошибкой: Главная плата.
Корректирующее действие:
Удаленное устранение неполадок (пользователь).
- Выключите принтер и отсоедините шнур питания. Снова подсоедините шнур питания и включите принтер.
- Перейдите в меню поддержки, непрерывно удерживая клавишу питания в течение 15 секунд.
- Перейдите в меню 2 диагностики и запустите диагностику датчика верхней крышки 2.4.
- Пользователь должен организовать визит сервисного инженера для замены датчика крышки доступа к картриджам; следуйте приведенным ниже инструкциям по устранению неполадок на месте.
- Датчик крышки доступа к картриджам (Ink Cartridge Cover Sensor) – CQ890-67028.
5. Если отображается другая системная ошибка, то пользователь должен выполнить соответствующую процедуру устранения неполадок.
Поиск и устранение неисправностей на месте (сервисный инженер)
- Перейдите в меню поддержки и запустите диагностику датчика верхней крышки 2.4.
- Замените датчик верхней крышки.
- Снимите крышки и убедитесь, что кабель датчика верхней крышки подключен к главной плате и не поврежден. Если кабель не подключен, то снова подключите его и снова включите питание принтера, чтобы убедиться, что ошибка исчезла. Важное примечание: Если кабель поврежден, то закажите комплект кабельного обслуживания.
- Cables Sk – CQ890-67021
4. Замените главную плату.
- Main PCA Pro – CQ890-67023
- Main PCA Basic – CQ891-67003
Если Ваш плоттер выдал ошибку 51:10, попробуйте сначала продуть датчик сжатым воздухом. Если данная процедура не помогла, то следует заменить датчик верхней крышки.
В наличии имеются все детали и узлы для устранения данной ошибки. Все детали оригинальные, как новые, так и снятые с рабочих машин. Все рабочие детали прошли проверку и находятся на гарантии.
Ниже указаны цены на работы (без учета стоимости детали) при устранении данной ошибки:
- Замена датчика верхней крышки – 2 000 рублей.
- Замена шлейфа датчика – 2 000 рублей.
- Замена главной платы – 3 500 рублей.
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51.10 Error- HP Laserjet P3015 Printer Laser Scanner Error
I ran into a HP laserjet P3015 printer with an 51.10 error on the display the other day. I decided after replacing the laser scanner assembly, HP LaserJet Enterprise P3015 Series Laser/Scanner Assembly, LJ P3015/M525mfp RM1-6322-000 to do some research on the internet to see if others were having the same problem. I was surprised to find out that several other people had complained of the same problem. Hewlett Packard, in the last few years has been known to cut corners and not do enough research before entering products into the market place. Hopefully, this problem on the P3015 is a few isolated instances and will not be an ongoing issue. In this article I’d like to talk a little bit about the 51.10 error in the HP P3015 printer and how to go about replacing the laser scanner unit if you have to.
Troubleshooting the 51.10 error in the HP Laserjet P3015 Printer
Really, troubleshooting the 51.10 error in the HP laserjet P3015 printer shouldn’t be too difficult. The one I ran into it was right on the display and the machine wouldn’t do anything. If your customer complains of the 51.10 error and you can’t duplicate the problem then print of the error report in the diagnostic menu or in the same menu go to the component test and run the laser scanner motor test to see if the problem shows up again or if the laser scanner motor is sounding louder than normal.
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Service Manual suggested Troubleshooting steps for the 51.10 Error in the HP laserjet P3015 Printer
1. From the DIAGNOSTICS menu, run the laser/scanner motor component test. Verify that you can hear the motor rotate.
2. If you cannot hear the motor rotate, verify that connector J1702 and connector J1505 are fully seated on the DC controller PCA (ECU).
3. Verify that the connector J100 on the laser/scanner assembly is securely attached.
4. If the error persists, replace the laser/scanner assembly, HP LaserJet Enterprise P3015 Series Laser/Scanner Assembly, LJ P3015/M525mfp RM1-6322-000
Removal Instructions for the laser scanner unit in the HP Laserjet P3015 with a 51.10 Error
DIMM Cover Removal
1. Slide the DIMM cover toward the back of the product to release it.
2. Lift the cover away from the product.
Formatter cover
1. Remove one screw, and then slide the formatter cover toward the back of the product to release it.
2. Lift the cover away from the product.
Rear-door assembly
1. Open the rear door.
2. Gently pull down on the door and lower the door until it is fully open.
3. Push up on the link arm to release it.
CAUTION: The link arm is under spring tension. Do not let the link arm snap back toward the product when you release it.
4. Remove two screws.
5. Open the lower-rear door, and then release one tab.
6. Release one tab.
7. Rotate the bottom of the rear-door assembly away from the product.
8. Pull down on the rear-door assembly to remove it.
Left cover
1. Remove one screw.
2. Release three tabs.
TIP: The tab inside the cassette cavity is located below the plastic cassette rail. It might be easier if slightly lift up the left side of the product, and use a small flat blade screwdriver to release this tab.
3. Release one tab.
4. Rotate the rear of the cover slightly away from the product, and then slide the cover toward the front of the product to remove it.
Top-right cover
1. Remove 3 screws.
2. Lift the cover off of the product to remove it.
Control panel
1. Press the cartridge-door release button, and then open the cartridge door. Make sure that the door is completely open.
2. Disconnect one connector, and then remove one screw.
3. Slide the control panel toward the front of the product to release it.
4. Lift the control panel off of the product.
Top cover
1. Remove three screws.
2. Slightly raise the rear of the cover, slide the cover toward the front of the product, and then remove it.
Laser Scanner Removal
1. Release one tab on the air duct, and then lift the air duct out of the product.
2. Remove the antistatic sponge.
3. Disconnect one connector and one FFC.
Reinstallation tip Make sure that you correctly reconnect the FFC when the laser/scanner is installed. If the FFC is not correctly reconnected, a 51.1 ERROR will appear on the control-panel display.
4. Remove four screws.
5. Lift the laser/scanner up and out of the product.
HP LaserJet Enterprise P3015 Series Laser/Scanner Assembly, LJ P3015/M525mfp RM1-6322-000
Conclusion about the 51.10 error in the HP laserjet P3015 Printer
Hopefully the 51.10 error in these printers will not be a problem that happens a lot in the machine. HP laser scanner units have always been durable and reliable. I just worked on two other HP P3015 printers. One had 150,000 and the other had 200,000 prints with both being around 1-year-old and the fuser units still looked great. So Hewlett Packard seems to have worked the bugs out in that area compared to the P3005 model. From what I’ve seen with this model it’s still not a P4015 but it’s a lot better than the P3005 nightmare that it replaced.
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$379.99
16 new from $231.08
6 used from $178.10
as of February 11, 2023 3:08 am
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Last updated on February 11, 2023 3:08 am
Find well displayed printer parts diagrams at: http://www.printerworks.com/