Ошибка c9540 kyocera

dear all.. how to sort this problem.. in my office one of my technician swap the parts i have one machine with the example machine no: qjk1223309 for testing purpose i removed

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  1. 09-06-2013


    #1

    kibbs is offline


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    kyocera task 250 ci error code 9540

    dear all.. how to sort this problem..

    in my office one of my technician swap the parts

    i have one machine with the example machine no: qjk1223309

    for testing purpose i removed the main board and engine board..

    i think he removed eprom also from other working machine example mACHINE no:qjk153390

    finally we identified the toner motor problem..

    after that we fix back the all the parts..

    on machine showing the exact machine no: qjk123309 (its working)

    the other machine also showing the qjk123309 and also C9540 error is their..

    how both machine showing the same machine no: qjk123309

    HOW TO SOLVE THE PROBLEM..??
    ALL MY SENIOR TEECHINICAN WANT TO FIX MY ISSUE…

    ~SORRY FOR BAD ENGLISH~

    KIBBS


  2. 09-06-2013


    #2

    Re: kyocera task 250 ci error code 9540

    you can try maintainance mode 004 otherwise it will need the eprom to be reprogramed by kyocera .


  3. 09-06-2013


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    kibbs is offline


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    Re: kyocera task 250 ci error code 9540

    Quote Originally Posted by blsquires
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    you can try maintainance mode 004 otherwise it will need the eprom to be reprogramed by kyocera .

    yes. i cum to knw by 004 only..!! i want to reprogram by kyocera the eprom.. is their any other way to solve the problem…


  4. 09-07-2013


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    Re: kyocera task 250 ci error code 9540

    Quote Originally Posted by kibbs
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    yes. i cum to knw by 004 only..!! i want to reprogram by kyocera the eprom.. is their any other way to solve the problem…

    i was exchange the eprom with other other machine.. still that machine not working..


  5. 09-07-2013


    #5

    Re: kyocera task 250 ci error code 9540

    You can not exchange EEPROMS’s and NVRAM’s. These parts hold machine specific information (Serial Numbers, Counters, Process Control Information, etc). Exchanging them will only give errors and Service Calls.


  6. 09-07-2013


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    Re: kyocera task 250 ci error code 9540

    Quote Originally Posted by Eric1968
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    You can not exchange EEPROMS’s and NVRAM’s. These parts hold machine specific information (Serial Numbers, Counters, Process Control Information, etc). Exchanging them will only give errors and Service Calls.

    once i swap the eprom it is working with the other machine know.. i was confused i don’t know where start to look..


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  • Code: 0030
  • Description: FAX control PWB system error
    Processing with the fax software was disabled due to a hardware problem.
  • Causes: Defective FAX control PWB.
  • Remedy: Replace the fax control PWB and check for correct operation.
  • Code: 0060
  • Description: Engine PWB type error
  • Causes: Defective engine sub PCB.
  • Remedy: Replace the engine PWB and check for correct operation.
  • Code: 0070
  • Description: FAX control PWB incompatible detection error
    Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
  • Causes: Defective FAX software
    Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the fax control PWB and check for correct operation
  • Code: 0100
  • Description: Backup memory device error
  • Causes: Defective flash memory.
  • Remedy: Replace the main PWB and check for correct operation.
  • Code: 0120
  • Description: MAC address data error
    For data in which the MAC address is invalid.
  • Causes: Defective main PWB.
    Defective flash memory.
    Defective engine PWB.
  • Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 0130
  • Description: Backup memory read/write error (main PWB)
  • Causes: Defective flash memory.
    Defective main PWB.
  • Remedy: Replace the main PWB and check for correct operation.
  • Code: 0140
  • Description: Backup memory data error (main PWB)
  • Causes: Defective flash memory.
    Defective main PWB.
  • Remedy: Replace the main PWB and check for correct operation.
  • Code: 0150
  • Description: Backup memory read/write error (engine PWB)
    Detecting engine PWB EEPROM communication error.
  • Causes: Improper installation engine PWB EEPROM.
    Defective engine PWB.
    Device damage of EEPROM.
  • Remedy: Improper installation engine PWB EEPROM. Check the installation of the EEPROM and remedy if necessary.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0160
  • Description: Backup memory data error (engine PWB)
  • Causes: Defective flash memory.
    Defective engine PWB.
  • Remedy: Replace the engine PWB and check for correct operation.
  • Code: 0170
  • Description: Billing counting error
    A checksum error is detected in the main and engine backup memories for the billing counters.
  • Causes: Data damage of EEPROM.
    Defective PWB.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
    Defective PWB. Replace the main PWB or the engine PWB and check for correct operation.
  • Code: 0180
  • Description: Machine number mismatch
    Machine number of main and engine does not match.
  • Causes: Data damage of EEPROM.
  • Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
  • Code: 0320
  • Description: I/O CPU communication error
    A communication error is detected 10 times in succession.
  • Causes: Defective PWB.
  • Remedy: Defective PWB. Replace the main PWB or the engine PWB and check for correct operation.(see page 1- 5-33,1-5-34)
  • Code: 0800
  • Description: Image processing error
    JAM05 is detected twice.
  • Causes: Defective main PWB.
  • Remedy: Replace the main PWB and check for correct operation(see page 1-5-33).
  • Code: 0830
  • Description: FAX control PWB flash program area checksum error
    A checksum error occurred with the program of the FAX control PWB.
  • Causes: Defective FAX software.
    Defective FAX control PWB.
  • Remedy: Defective FAX software. Install the fax software.
    Defective FAX control PWB. Replace the FAX control PWB.
  • Code: 0840
  • Description: Faults of RTC
    The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
  • Causes: The battery is disconnected from the main PWB.
    Defective main PWB.
  • Remedy: The battery is disconnected from the main PWB. Check visually and remedy if necessary
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 0870
  • Description: FAX control PWB to main PWB high capacity data transfer error
    High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
  • Causes: Improper installation FAX control PWB.
    Defective FAX control PWB or main PWB.
  • Remedy: Improper installation FAX control PWB. Reinstall the FAX control PWB.
    Defective FAX control PWB or main PWB. Replace the FAX control PWB or main PWB and check for correct operation.
  • Code: 0920
  • Description: Fax file system error
    The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
  • Causes: Defective FAX control PWB.
  • Remedy: Replace the FAX control PWB and check for correct operation.
  • Code: 1010
  • Description: Lift motor error
    After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of the lift motor.
    Defective lift motor.
    Defective engine PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor and engine PWB (YC1)
    Defective drive transmission system of the lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective lift motor. Replace the lift motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 1020
  • Description: PF lift motor error (paper feeder)
    After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of the PF lift motor 1.
    Defective PF lift motor 1.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC4)
    Defective drive transmission system of the PF lift motor 1. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 1. Replace the PF lift motor 1.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1030
  • Description: PF lift motor error (paper feeder)
    After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively.
  • Causes: Defective bottom plate elevation mechanism in the cassette.
    Defective connector cable or poor contact in the connector.
    Defective drive transmission system of the PF lift motor 2.
    Defective PF lift motor 2.
    Defective PF main PWB.
  • Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
    Defective drive transmission system of the PF lift motor 2. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF lift motor 2. Replace the PF lift motor 2.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1800
  • Description: Paper feeder communication error
    A communication error is detected 10 times in succession.
  • Causes: Improper installation paper feeder.
    Defective connector cable or poor contact in the connector.
    Defective engine PWB.
    Defective PF main PWB.
  • Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC20)
    Defective engine PWB. Replace the engine PWB and check for correct operation.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 1900
  • Description: Paper feeder EEPROM error
    When writing the data, the write data and the read data is not continuously in agreement 5 times.
  • Causes: Defective PF main PWB.
    Device damage of EEPROM.
  • Remedy: Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 2000
  • Description: Main motor steady-state error
    Stable OFF is detected for 1 s continuously after main motor stabilized.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of the main motor.
    Defective main motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC16)
    Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective main motor. Replace the main motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2010
  • Description: Main motor drive error
    The main motor is not stabilized within 2 s after driving starts.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of the main motor.
    Defective main motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC16)
    Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective main motor. Replace the main motor.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 2600
  • Description: PF drive motor error (paper feeder)
    When the PF drive motor is driven, error signal is detected continuously for 1 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drive transmission system of the PF drive motor.
    Defective PF drive motor.
    Defective PF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor and PF main PWB (YC2)
    Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
    Defective PF drive motor. Replace the PF drive motor.
    Defective PF main PWB. Replace the PF main PWB (Refer to the service manual for the paper feeder).
  • Code: 3100
  • Description: ISU home position error
    The home position is not correct when the power is turned on or at the start of copying using the table.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective home position sensor.
    Defective ISU motor.
    Defective CCD PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Home position sensor and engine PWB (YC13)
    Defective home position sensor. Replace the home position sensor.
    Defective ISU motor. Replace the ISU motor.
    Defective CCD PWB. Replace the image scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 3200
  • Description: Exposure lamp error
    When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective exposure lamp.
    Defective CCD PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. LED PWB and main PWB (YC112) CCD PWB and main PWB (YC113)
    Defective CCD PWB. Defective exposure lamp. Replace the image scanner unit.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3500
  • Description: Communication error between scanner and ASIC
    An error code is detected 3 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective CCD PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CCD PWB and main PWB (YC113)
    Defective CCD PWB. Replace the image scanner unit.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 3600
  • Description: Scanner sequence error
  • Causes: Defective main PWB or engine PWB.
  • Remedy: Replace the main PWB or the engine PWB and check for correct operation.
  • Code: 4000
  • Description: Polygon motor synchronization error
    The polygon motor is not stabilized within 10 s after driving starts.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and engine PWB (YC11)
    Defective polygon motor. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4010
  • Description: Polygon motor steady-state error
    Stable OFF is detected for 1 s continuously after polygon motor stabilized.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective polygon motor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit and engine PWB (YC11)
    Defective polygon motor. Replace the laser scanner unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 4100
  • Description: BD initialization error
    BD is not detected within 1 s after polygon motor stabilized.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective APC PWB.
    Defective BD PWB.
    Defective main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BD PWB and APC PWB (YC1) APC PWB (YC2) and main PWB (YC103)
    Defective BD PWB. Defective APC PWB. Replace the laser scanner unit.
    Defective main PWB. Replace the main PWB and check for correct operation.
  • Code: 4700
  • Description: VIDEO ASIC device error
  • Causes: Defective connector cable or poor contact in the connector.
    Defective main PWB or engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main PWB (YC105) and engine PWB (YC17)
    Defective main PWB or engine PWB. Replace the main PWB or the engine PWB and check for correct operation.
  • Code: 6000
  • Description: Broken fuser heater wire
    The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Fuser thermostat triggered.
    Broken fuser heater wire.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser heater and power source PWB (YC102) Fuser unit and engine PWB (YC7)
    Broken fuser heater wire. Fuser thermostat triggered. Reinsert the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6020
  • Description: Abnormally high fuser thermistor temperature
    The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms.
  • Causes: Deformed connector pin.
    Defective triac.
    Shorted fuser thermistor.
    Defective engine PWB.
  • Remedy: Shorted fuser thermistor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6030
  • Description: Broken fuser thermistor wire
    A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up.
  • Causes: Defective connector cable or poor contact in the connector.
    Deformed connector pin.
    Defective triac.
    Defective fuser thermistor.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser heater and power source PWB (YC102) Fuser unit and engine PWB (YC7)
    Defective fuser thermistor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6050
  • Description: Abnormally low fuser thermistor temperature
    As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second.
  • Causes: Deformed connector pin.
    Defective triac.
    Defective fuser thermistor
    Defective fuser heater.
    Defective engine PWB.
  • Remedy: Defective fuser heater. Defective fuser thermistor. Replace the fuser unit.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 6400
  • Description: Zero-cross signal error
    While fuser heater control is performed, the zero-cross signal is not input within 3 s.
  • Causes: Defective connector cable or poor contact in the connector
    Defective power source PWB or engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC4) and engine PWB (YC21)
    Defective power source PWB or engine PWB. Replace the power source PWB or the engine PWB and check for correct operation.
  • Code: 7800
  • Description: Broken external thermistor wire
    The thermistor output value is 0.3 V or less.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective temperature sensor.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Temperature sensor and engine PWB (YC21)
    Defective temperature sensor. Replace the temperature sensor.
  • Code: 7810
  • Description: Short-circuited external thermistor wire
    The thermistor output value is 3 V or more.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective temperature sensor.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Temperature sensor and engine PWB (YC21)
    Defective temperature sensor. Replace the temperature sensor.
  • Code: 7900
  • Description: Drum unit EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective drum unit.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and engine PWB (YC15)
    Defective drum unit. Replace the drum unit.
  • Code: 7910
  • Description: Developer unit EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective developer unit.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Developer unit and engine PWB (YC12)
    Defective developer unit. Replace the developer unit.
  • Code: 8030
  • Description: Tray upper limit detection problem (document finisher)
    When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective tray upper limit sensor, paper surface sensor 1/2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Tray upper limit sensor and DF main PWB (CN5) Paper surface sensor 1/2 and DF main PWB (CN6)
    Defective tray upper limit sensor, paper surface sensor 1/2. Replace the sensor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8040
  • Description: Belt problem (document finisher)
    The belt sensor does not turn on/off within specified time of the belt solenoid turning on.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective belt sensor.
    Defective belt solenoid.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Belt sensor and DF main PWB (CN10) Belt solenoid and DF main PWB (CN21)
    Defective belt sensor. Replace the belt sensor.
    Defective belt solenoid. Replace the belt solenoid.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8140
  • Description: Tray elevation motor problem (document finisher)
    The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective connector cable or poor contact in the connector.
    The tray elevation motor malfunctions.
    Defective tray lower limit sensor, paper surface sensor 1/2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Tray elevation motor and DF main PWB (CN12)
    Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Tray lower limit sensor, and DF main PWB (CN5) Paper surface sensor 1/2 and DF main PWB (CN6)
    The tray elevation motor malfunctions. Replace the tray elevation motor.
    Defective tray lower limit sensor, paper surface sensor 1/2. Replace the sensor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8210
  • Description: Stapler problem (document finisher)
    Jam 7012 or 7023 is indicated.
  • Causes: Defective connector cable of staple or poor contact in the connector.
    The stapler is blocked with a staple.
    The stapler is broken
    Defective DF main PWB.
  • Remedy: Defective connector cable of staple or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable.
    The stapler is blocked with a staple. Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler.
    The stapler is broken. Replace the stapler and check for correct operation.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8320
  • Description: Adjustment motor 2 problem (document finisher)
    The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective adjustment sensor 2.
    Defective adjustment motor 2.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Adjustment motor 2 and DF main PWB (CN18) Adjustment sensor 2 and DF main PWB (CN7)
    Defective adjustment sensor 2. Replace the adjustment sensor 2.
    Defective adjustment motor 2. Replace the adjustment motor 2.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8330
  • Description: Adjustment motor 1 problem (document finisher)
    The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective adjustment sensor 1.
    Defective adjustment motor 1.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Adjustment motor 1 and DF main PWB (CN18) Adjustment sensor 1 and DF main PWB (CN7)
    Defective adjustment sensor 1. Replace the adjustment sensor 1.
    Defective adjustment motor 1. Replace the adjustment motor 1.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8350
  • Description: Roller motor problem (document finisher)
    The roller sensor does not turn on/off within specified time of the roller motor turning on.
  • Causes: Defective DF main PWB.
    Defective connector cable or poor contact in the connector.
    Defective roller sensor.
    Defective roller motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Roller motor and DF main PWB (CN20) Roller sensor and DF main PWB (CN11)
    Defective roller sensor. Replace the roller sensor.
    Defective roller motor. Replace the roller motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8360
  • Description: Slide motor problem (document finisher)
    The slide sensor does not turn on/off within specified time of the slide motor turning on.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective slide sensor.
    Defective slide motor.
    Defective DF main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Slide motor and DF main PWB (CN14) Slide sensor and DF main PWB (CN22)
    Defective slide sensor. Replace the slide sensor.
    Defective slide motor. Replace the slide motor.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
  • Code: 8460
  • Description: EEPROM problem (document finisher)
    Reading from or writing to EEPROM cannot be performed.
  • Causes: Defective EEPROM or DF main PWB.
  • Remedy: Replace the DF main PWB and check for correct operation.
  • Code: 8800
  • Description: Document finisher communication error
    A communication error is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector
    Defective DF main PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Engine PWB (YC19) and DF relay PWB (YC2) DF relay PWB (YC3) and DF main PWB (CN1)
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 8830
  • Description: Bridge communication error (document finisher)
    A communication error is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective bridge PWB.
    Defective engine PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Engine PWB (YC19) and DF relay PWB (YC2) DF relay PWB (YC4) and bridge PWB (YC5)
    Defective bridge PWB. Replace the bridge PWB and check for correct operation.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: 8990
  • Description: Document finisher communication error
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DF main PWB.
    Defective bridge PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable.
    Defective DF main PWB. Replace the DF main PWB and check for correct operation.
    Defective bridge PWB. Replace the bridge PWB and check for correct operation.
  • Code: 9000
  • Description: Document processor communication error
    A communication error is detected 10 times in succession.
  • Causes: Defective connector cable or poor contact in the connector.
    Defective DP main PWB.
  • Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. DP main PWB and engine PWB (YC18)
    Defective DP main PWB. Replace the DP main PWB and check for correct operation.
  • Code: 9060
  • Description: DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values.
  • Causes: Defective DP main PWB.
    Device damage of EEPROM.
  • Remedy: Defective DP main PWB. Replace the DP main PWB and check for correct operation.
    Device damage of EEPROM. Contact the Service Administrative Division.
  • Code: 9500
  • Description: BRU communication error
  • Causes: IPU PWB error
  • Remedy: Contact the Service Administrative Division.
  • Code: 9510
  • Description: BRU PWB error
  • Causes: IPU PWB error
  • Remedy: Contact the Service Administrative Division.
  • Code: 9520
  • Description: BRU PWB data error
  • Causes: IPU PWB error
  • Remedy: Contact the Service Administrative Division.
  • Code: 9530
  • Description: Machine No.backup error C
  • Causes: IPU PWB error
  • Remedy: Contact the Service Administrative Division.
  • Code: 9540
  • Description: Machine No.backup error D
  • Causes: IPU PWB error
  • Remedy: Contact the Service Administrative Division.
  • Code: 9550
  • Description: Machine No.backup error E
  • Causes: IPU PWB error
  • Remedy: Contact the Service Administrative Division.
  • Code: F000
  • Description: Main PWB — operation panel PWB communication error
  • Causes: Defective main PWB.
    Defective operation panel PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective operation panel PWB. Replace the operation panel PWB and check for correct operation.
  • Code: F010, F011, F012, F013
  • Description: Main PWB checksum error
  • Causes: Defective main PWB.
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
  • Code: F040
  • Description: Main PWB — print engine communication error
  • Causes: Defective main PWB.
    Defective engine PWB.
  • Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
    Defective engine PWB. Replace the engine PWB and check for correct operation.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Causes: Defective engine PWB.
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
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Error Codes List page 1

  • Code: C0030
  • Description: FAX PWB system error
  • Causes: The FAX processing cannot be continued due to the FAX firmware error.
  • Remedy: 1 Resetting the main power The FAX PWB does not operate properly. Turn off the power switch and the main power switch. After 5s passes, reinstall the FAX PWB, and then turn on the main power switch and the power switch. FAX Installation Guide
    2 Firmware upgrade The firmware is faulty. Reinstall the FAX firmware. Firmware Update
    3 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. FAX Installation Guide
  • Code: C0070
  • Description: FAX PWB incompatible detection error
  • Causes: Abnormal detection of FAX control PWB incompatibility in the initial communication with the FAX control PWB, any normal communication command is not transmitted.
  • Remedy: 1 Checking the FAX PWB The incompatible FAX PWB is installed. Install the FAX PWB for the applicable model. FAX Installation Guide
    2 Firmware upgrade The FAX firmware is faulty. Reinstall the FAX firmware. Firmware Update
    3 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Detaching and reattaching the Main PWB
  • Code: C0080
  • Description: Optional Printing System device error
    Object: Printing System 15 (for 120V, 230V and 240V)
  • Causes: It is not possible to read FPGA version of the Fiery relay PWB.
  • Remedy: 1 Resetting the main power The EEPROM does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on.
    2 Replacing the Fiery relay PWB Fiery relay PWB for the other models is installed. Replace Fiery relay PWB which is applicable to the model.
    3 Firmware upgrade The version of the main firmware is not supported for the fiery relay PWB. Upgrade the main firmware to the latest version. Firmware Update
    4 Checking the Fiery relay PWB The connector is not connected properly. The wire or the PWB is faulty. Clean the terminal of the connectors connecting on the Fiery relay PWB and reconnect the connector. If the wire is faulty, repair or replace it. If not resolved, replace the Fiery relay PWB.
    5 Checking the main PWB The connector is not connected properly. The wire or the PWB is faulty. Clean the terminal of the connector (for Fiery relay PWB) on the main PWB and reconnect. If it is not improved, replace Fiery relay PWB.
  • Code: C0100
  • Description: Backup memory device error
  • Causes: An abnormal status is output from the flash memory.
  • Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on.
    2 Checking the main PWB The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty. Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB. Service Manual — Section 8 ‘PWBs’ Detaching and reattaching the Main PWB
  • Code: C0120
  • Description: MAC address data error
  • Causes: The MAC address data is incorrect.
  • Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on.
    2 Checking the MAC address The MAC address is incorrect. Replace the main PWB when the MAC address is not indicated on the network status page. Detaching and reattaching the Main PWB
  • Code: C0130
  • Description: Backup memory reading/writing error
  • Causes: The reading or writing into the flash memory is unavailable.
  • Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on.
    2 Checking the main PWB The connector or the FFC is not connected properly. Or, the wire, FFC, the PWB is faulty. Clean the terminal of the connectors on the main PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main PWB. Service Manual — Section 8 ‘PWBs’ Detaching and reattaching the Main PWB
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Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.

В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.

Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки 0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB. 0060 Engine PWB type error Defective engine sub PCB. 0070 FAX control PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. Defective FAX software
Defective FAX control PWB. 0100 Backup memory device error Defective flash memory. 0120 MAC address data error
For data in which the MAC address is invalid. Defective main PWB.
Defective flash memory.
Defective engine PWB. 0130 Backup memory read/write error (main PWB) Defective flash memory.
Defective main PWB. 0140 Backup memory data error (main PWB) Defective flash memory.
Defective main PWB. 0150 Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM.
Defective engine PWB.
Device damage of EEPROM. 0160 Backup memory data error (engine PWB) Defective flash memory.
Defective engine PWB. 0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM.
Defective PWB. 0180 Machine number mismatch
Machine number of main and engine does not match. Data damage of EEPROM. 0320 I/O CPU communication error
A communication error is detected 10 times in succession. Defective PWB. 0630 DMA error DMA transmission of image data does not complete within the specified period of time. Poor contact in the connector terminals. Defective main PWB. 0800 Image processing error
JAM05 is detected twice. Defective main PWB. 0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB. Defective FAX software.
Defective FAX control PWB. 0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. The battery is disconnected from the main PWB.
Defective main PWB. 0870 FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB.
Defective FAX control PWB or main PWB. 0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB. 1010 Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the lift motor.
Defective lift motor.
Defective engine PWB. 1020 PF lift motor error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 1.
Defective PF lift motor 1.
Defective PF main PWB. 1030 PF lift motor error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette.
Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF lift motor 2.
Defective PF lift motor 2.
Defective PF main PWB. 1800 Paper feeder communication error
A communication error is detected 10 times in succession. Improper installation paper feeder.
Defective connector cable or poor contact in the connector.
Defective engine PWB.
Defective PF main PWB. 1900 Paper feeder EEPROM error
When writing the data, the write data and the read data is not continuously in agreement 5 times. Defective PF main PWB.
Device damage of EEPROM. 2000 Main motor steady-state error
Stable OFF is detected for 1 s continuously after main motor stabilized. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2010 Main motor drive error
The main motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the main motor.
Defective main motor.
Defective engine PWB. 2101 Developer motor K steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor K stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2102 Developer motor YCM steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the developer motor YCM stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2111 Developer motor K startup error
Developer motor K is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2112 Developer motor YCM startup error
Developer motor YCM is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector
Defective drive transmission system.
Defective motor.
Defective PWB. 2300 Fuser motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the fuser motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2310 Fuser motor startup error
Fuser motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2550 Conveying motor steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the conveying motor stabilizes. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2560 Conveying motor startup error
Conveying motor is not stabilized within 2 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor.
Defective PWB. 2600 PF drive motor error (paper feeder)
When the PF drive motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 2700 TC belt motor error
When the TC belt motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system of the PF drive motor.
Defective PF drive motor.
Defective PF main PWB. 3100 ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table. Defective connector cable or poor contact in the connector.
Defective home position sensor.
Defective ISU motor.
Defective CCD PWB.
Defective engine PWB. 3200 Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. Defective connector cable or poor contact in the connector.
Defective exposure lamp.
Defective CCD PWB.
Defective main PWB. 3500 Communication error between scanner and ASIC
An error code is detected 3 times in succession. Defective connector cable or poor contact in the connector.
Defective CCD PWB.
Defective main PWB. 3600 Scanner sequence error Defective main PWB or engine PWB. 4000 Polygon motor synchronization error
The polygon motor is not stabilized within 10 s after driving starts. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4001 Polygon motor (K) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (K) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4002 Polygon motor (С) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (С) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4003 Polygon motor (M) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (M) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4004 Polygon motor (Y) steady-state error
The rated speed signal detected the stability OFF continuously for 1 s after the polygon motor (Y) stabilizes. Defective connector cable or poor contact in the connector.
Defective motor
Defective PWB. 4010 Polygon motor steady-state error
Stable OFF is detected for 1 s continuously after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective polygon motor.
Defective engine PWB. 4011 Polygon motor (K) startup error
Polygon motor (K) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4012 Polygon motor (C) startup error
Polygon motor (C) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4013 Polygon motor (M) startup error
Polygon motor (M) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4014 Polygon motor (Y) startup error
Polygon motor (Y) is not stabilized within 10 s since the motor is activated. Defective connector cable or poor contact in the connector.
Defective motor.
Defective PWB. 4100 BD initialization error
BD is not detected within 1 s after polygon motor stabilized. Defective connector cable or poor contact in the connector.
Defective APC PWB.
Defective BD PWB.
Defective main PWB. 4600 LSU cleaning motor error
When the LSU cleaning motor is driven, an error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector.
Defective drive transmission system.
Defective motor. Defective PWB. 4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector.
Defective main PWB or engine PWB. 4950 LSU CPU communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective PWB. 6000 Broken fuser heater wire
The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6000
6020
6030
6050 Broken fuser heater wire
Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature Deformed connector pin.
Defective triac. 6020 Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms. Deformed connector pin.
Defective triac.
Shorted fuser thermistor.
Defective engine PWB. 6030 Broken fuser thermistor wire
A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Defective triac.
Defective fuser thermistor.
Defective engine PWB 6050 Abnormally low fuser thermistor temperature
As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second. Deformed connector pin.
Defective triac.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6120 Abnormally high fuser thermistor 3 (press roller) temperature
The fuser temperature exceeds 200 °C/392 °F for 1 s. Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6130 Fuser thermistor 3 (press roller) break error Fuser thermistor 3 detects a temperature of -14 °C/6.8 °F . Fuser thermistor 3 does not reach 30° C/86 °F even after20 s during warming up. Defective connector cable or poor contact in the connector
Deformed connector pin.
Defective IH PWB.
Defective fuser thermistor.
Defective engine PWB. 6150 Abnormally low fuser thermistor 3 (press roller) temperature
The fuser temperature lower than 30 °C/86 °F is detected continuously for 1 s. Deformed connector pin.
Defective fuser thermistor
Defective fuser heater.
Defective engine PWB. 6200 Broken fuser edge heater wire
Fuser thermistor 1 does not reach 50° C/122 °F even after20 s during warming up. The detected temperature of fuser thermistor1 does not reach the specified temperature (ready indication temperature) for 20 s in warming up after reaching 50° C/122 °F. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6220 Abnormally high fuser thermistor 1 (edge) temperature
The fuser temperature exceeds 240 °C/464 °F for 1 s Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6230 Fuser thermistor 1 (edge) break error
During warming up a hearter, fuser thermistor 2 detects a temperature of 100 °C/212 °F or higher and, fuser thermistor 1 detects a temperature of 37 °C/99 °F or lower. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6250 Abnormally low fuser thermistor 1 (edge) temperature
The fuser temperature lower than 100 °C/212 °F is detected continuously for 1 s during printing. The fuser temperature lower than 50 °C/122 °F is detected continuously for 1 s during pre-heating. Defective connector cable or poor contact in the connector.
Deformed connector pin.
Fuser thermostat triggered.
Broken fuser heater wire.
Defective engine PWB. 6400 Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 3 s. Defective connector cable or poor contact in the connector
Defective power source PWB or engine PWB. 6410 Fuser unit type mismatch problem
Absence of the fuser unit is detected. Fuser unit connector inserted incorrectly.
Different type of the fuser unit is installed. 6600 Belt rotation error
The belt was detected to stop for 1 s continuously during motor remote is on. Defective fuser motor.
Defective IH belt.
Defective IH PWB.
Defective engine PWB. 7101 Toner sensor K error Defective Developer unit.
Defective PWB. 7102 Toner sensor C error Defective Developer unit.
Defective PWB. 7103 Toner sensor M error Defective Developer unit.
Defective PWB. 7104 Toner sensor Y error Defective Developer unit.
Defective PWB. 7401 Developing unit K type mismatch problem
Absence of the developing unit K is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7402 Developing unit C type mismatch problem
Absence of the developing unit C is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7403 Developing unit M type mismatch problem
Absence of the developing unit M is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7404 Developing unit Y type mismatch problem
Absence of the developing unit Y is detected. Developing unit connector inserted incorrectly.
Different type of the developing unit is installed.
Defective PWB. 7411 Drum unit K type mismatch problem
Absence of the drum unit K is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7412 Drum unit C type mismatch problem
Absence of the drum unit C is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7413 Drum unit M type mismatch problem
Absence of the drum unit M is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7414 Drum unit Y type mismatch problem
Absence of the drum unit Y is detected. Drum unit connector inserted incorrectly.
Different type of the drum unit is installed.
Defective PWB. 7420 Transfer belt unit type mismatch problem
Absence of the transfer belt unit is detected. Transfer belt unit connector inserted incorrectly.
Different type of the transfer belt unit is installed.
Defective PWB. 7601 ID sensor 1 (front) error Defective ID sensor.
Defective PWB. 7602 ID sensor 2 (rear) error Defective ID sensor.
Defective PWB. 7611 ID sensor (K) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7612 ID sensor (C) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7613 ID sensor (M) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7614 ID sensor (Y) density error
When ID sensor 2 detected CTD is 500 or less. Defective ID sensor.
Defective PWB. 7620 ID sensor timing error
Color registration correction was failed. Defective ID sensor.
Defective PWB. 7800 Broken external thermistor wire
The thermistor output value is 0.3 V or less. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7810 Short-circuited external thermistor wire
The thermistor output value is 3 V or more. Defective connector cable or poor contact in the connector.
Defective temperature sensor. 7900 Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7901 Drum K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7902 Drum C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7903 Drum M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7904 Drum Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective drum unit. 7910 Developer unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector.
Defective developer unit. 7911 Developing unit K EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7912 Developing unit C EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7913 Developing unit M EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 7914 Developing unit Y EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Poor contact in the connector terminals.
Defective developing PWB. 8030 Tray upper limit detection problem (document finisher)
When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. Defective connector cable or poor contact in the connector.
Defective tray upper limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8040 Belt problem (document finisher)
The belt sensor does not turn on/off within specified time of the belt solenoid turning on. Defective connector cable or poor contact in the connector.
Defective belt sensor.
Defective belt solenoid.
Defective DF main PWB. 8140 Tray elevation motor problem (document finisher)
The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. Defective connector cable or poor contact in the connector.
Defective connector cable or poor contact in the connector.
The tray elevation motor malfunctions.
Defective tray lower limit sensor, paper surface sensor 1/2.
Defective DF main PWB. 8210 Stapler problem (document finisher)
Jam 7012 or 7023 is indicated. Defective connector cable of staple or poor contact in the connector.
The stapler is blocked with a staple.
The stapler is broken
Defective DF main PWB. 8320 Adjustment motor 2 problem (document finisher)
The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 2.
Defective adjustment motor 2.
Defective DF main PWB. 8330 Adjustment motor 1 problem (document finisher)
The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. Defective connector cable or poor contact in the connector.
Defective adjustment sensor 1.
Defective adjustment motor 1. 8350 Roller motor problem (document finisher)
The roller sensor does not turn on/off within specified time of the roller motor turning on. Defective DF main PWB.
Defective connector cable or poor contact in the connector.
Defective roller sensor.
Defective roller motor.
Defective DF main PWB. 8360 Slide motor problem (document finisher)
The slide sensor does not turn on/off within specified time of the slide motor turning on. Defective connector cable or poor contact in the connector.
Defective slide sensor.
Defective slide motor.
Defective DF main PWB. 8460 EEPROM problem (document finisher)
Reading from or writing to EEPROM cannot be performed. Defective EEPROM or DF main PWB. 8800 Document finisher communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector
Defective DF main PWB.
Defective engine PWB. 8830 Bridge communication error (document finisher)
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective bridge PWB.
Defective engine PWB. 8990 Document finisher communication error Defective connector cable or poor contact in the connector.
Defective DF main PWB.
Defective bridge PWB. 9000 Document processor communication error
A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector.
Defective DP main PWB. 9060 DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Defective DP main PWB.
Device damage of EEPROM. 9500 BRU communication error IPU PWB error 9510 BRU PWB error IPU PWB error 9520 BRU PWB data error IPU PWB error F000 Main PWB — operation panel PWB communication error Defective main PWB.
Defective operation panel PWB. F010 Main PWB checksum error Defective main PWB. F040 Main PWB — print engine communication error Defective main PWB.
Defective engine PWB. F050 Print engine ROM checksum error Defective engine PWB.

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