Японская компания Kyocera производит высококачественные лазерные принтеры и МФУ для офисной печати. Их продукция одна из самых востребованных на сегодняшний день. Ведь печатающие устройства Kyocera характеризуются высокой надежностью, износостойкостью и большим сроком эксплуатации. Однако даже их изделия не являются вечными. Со временем принтеры Kyocera начинают сбоить.
К счастью, оргтехника Kyocera оснащена системой самодиагностики (так же, как и струйные принтеры Canon). Поэтому, в случае возникновения проблемы, устройство самостоятельно выявит уязвимое место и сообщит Вам об этом миганием соответствующего индикатора на панели управления либо кодом ошибки, выведенным на дисплей принтера.
Если Вы не являетесь мастером по обслуживанию принтеров и МФУ Kyocera, то, чтобы понять, о чем сообщает печатающее устройство, Вам потребуется расшифровать указанный им код. Для этого мы добавили в статью таблицу кодов ошибок лазерных принтеров Kyocera серии FS и не только.
Коды ошибок принтеров и МФУ Kyocera, которые можно исправить самостоятельно
Код ошибки |
Значение ошибки |
Решение проблемы |
E-0001 (E1) |
Поврежден чип картриджа либо установлен неоригинальный картридж. |
Замените установленный картридж оригинальной версией изделия. Если хотите сэкономить, тогда купите и установите новый чип на картридж или перепрошейте принтер Kyocera. Однако предварительно не помешает попробовать сбросить ошибку соответствующей комбинацией клавиш (как это сделать, читайте в статье «Сброс ошибки установки неоригинального картриджа в принтерах Kyocera»). |
E-0002 (E2) |
Регион использования картриджа и принтера не совпадают. |
Замените чип или прошейте принтер Kyocera. |
E-0003 (E3) |
Заполнена память принтера или МФУ Kyocera. |
Отпечатайте ранее отсканированные листы или очистите очередь печати нажатием кнопки Стоп/Сброс (ранее отсканированные листы также удалятся из памяти принтера, даже если они еще не были распечатаны). |
E-0007 (E7) |
Тонер-картридж Kyocera израсходовал ресурс красящего вещества. |
Замените или заправьте картридж Kyocera (если используете совместимый или перезаправленный расходник, то после установки его в принтер не забудьте сбросить ошибку зажатием на 3-5 секунды кнопок [Ок] и [Сброс/Стоп]). |
E-0008 (E8) |
Открыта крышка принтера либо не работает датчик закрытия крышек устройства. |
Откройте и еще раз закройте переднюю и заднюю крышку принтера. Во время закрытия Вы должны услышать характерный щелчок. Если не помогло, то причина в неисправности датчика. |
E-0009 (E9) |
Лоток приема бумаги полон. |
Уберите все отпечатанные листы бумаги из выходящего лотка. Чтобы возобновить печать, нажмите кнопку [Старт]. |
E-0012 (E12) |
Ошибка памяти принтера Kyocera. |
Попробуйте уменьшить разрешение печати. Скорее всего, формат создаваемого отпечатка не соответствует возможностям принтера. |
E-0014 (E14) |
Установлен неверный формат бумаги (неподдерживаемый принтером Kyocera). |
Поменяйте бумагу на поддерживаемую принтером либо смените ее формат в настройках печати. Попробуйте обновить программное обеспечение. Возможно, это расширит поддерживаемые принтером Kyocera форматы. |
E-0015 (E15) |
Устройство не подключено к электрической сети либо на компьютере нет (не работает) драйвера принтера Kyocera. |
Проверьте подключение печатающего аппарата к электрической сети, а также целостность кабеля. Если ошибка не исчезает, скачайте драйвер принтера Kyocera и установите его на компьютер. |
E-0017 (E17) |
Ошибка передачи данных. |
Проверьте подключение принтера к компьютеру. Кабель не должен быть длиннее 5 метров, а также обязан поддерживать стандарт USB 2.0. Кроме того, переустановите драйвер принтера и утилиту Kyocera Client Tool. |
E-0018 (E18) |
Очередь печати заполнена. |
Очистите очередь печати нажатием кнопки [Сброс] либо через драйвер принтера. |
E-0019 (E19) |
Неверный формат печати. |
Отмените печать нажатием кнопки [Стоп/Сброс]. Выберите в настройках принтера соответствующий режим печати, а также установите в лоток поддерживаемый принтером формат бумаги. |
J-0000 (jam0000) |
Замятие бумаги за задней крышкой. |
Откройте крышку и извлеките бумагу. Проверьте надежность крепления бумаги в лотке, а также принтер на наличие посторонних предметов. Еще причина может быть в пружине выходного флажка. Если она растянулась, то может плохо работать фиксатор. Также проблема может быть из-за печки, сделайте ее ревизию, переборку и смазку. |
J-0501 (jam0501) |
Бумага застряла в принтере Kyocera |
Извлеките замятую бумагу. Проверьте надежность установки бумаги во входной лоток. Проверьте целостность роликов протяжки бумаги, а также принтер на наличие посторонних предметов. Если не помогло, стоит внимательно осмотреть ребра на направляющей пластине. На них могут образоваться сколы, трещины и заусенцы. Их можно слегка подчистить наждачной бумагой (нулевкой). |
J-0511 (jam0511) |
Принтер Kyocera замял бумагу. |
Извлеките замятую бумагу и повторите печать. Если проблема не исчезла, несите принтер в сервис. Скорее всего, изношен ролик протяжки бумаги. |
C7990 |
Бункер драм-картриджа (блока фотобарабана) заполнен отработанным тонером либо неисправен счетчик отработки красящего вещества. Еще проблема может быть в главной плате PWB. |
Осуществите чистку драм-картриджа (блока фотобарабана). Если проблема в датчике или плате, то нужно отнести принтер в СЦ на диагностику. |
F248 |
Ошибка обработки отпечатываемого материала. |
Перезагрузите принтер. Уберите неподдерживаемые спецсимволы из отпечатка. Обновите ПО принтера Kyocera. Смените режим работы принтера с PDL на GDI (Пуск -> Принтеры -> Свойства -> Параметры устройства). |
PF |
Отсутствует бумага в лотке подачи. |
Загрузите листы бумаги во входной лоток. Если принтер по-прежнему не печатает, значит нужно искать проблему в чем-то другом. |
1101 |
Ошибка сканирования через сеть из-за неправильного имени SMTP сервера. |
Пропишите DNS-адреса помимо прочих настроек печати по сети. |
1102 |
Некорректная настройка сканера для работы через сеть |
Зайдите в Web-панель управления принтером (нужно в адресную строку браузера ввести iP принтера Kyocera). Далее в зависимости от модели введите логин и пароль (Admin/Admin или просто admin00 без логина). Далее следуйте инструкции:
Логин и пароль нужны обязательно, если их нет, то следует создать. |
2101 |
Ошибка передачи данных при сканировании через сеть. |
Правильно настройте параметры (как для ошибки 1102), только предварительно отключите на ПК антивирус и брандмауэр. |
Если Вы испытали все способы, но не смогли убрать ошибку, то следует нести печатающее устройство в сервисный центр. Кроме того, есть ряд ошибок (высвечиваемых на дисплее принтера), которые нельзя устранить в домашних условиях. Соответствующие коды ошибок принтеров Kyocera представляем в очередной таблице.
Коды ошибок принтеров и МФУ Kyocera, которые нужно устранять в сервисном центре
Код ошибки |
Значение ошибки |
Решение проблемы |
0030 |
Неисправность платы управления факсом принтера. |
Замена платы. |
0100 |
Неисправность платы управления или флеш-памяти принтера. |
Замена платы. |
0120 |
Ошибка чтения mac-адреса из-за неисправности флеш-памяти принтера. |
Замена платы. |
0190 |
Неисправность платы управления или флеш-памяти принтера. |
Замена платы. |
0630 |
Неисправность платы управления принтера. |
Замена платы. |
1020 |
Неисправность мотора, привода или отсутствие контакта. |
Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора. |
1040 |
Неисправность мотора, привода или отсутствие контакта. |
Разборка принтера и замена изношенных частей. Проверка надежности подключений, замена разорванных (прогоревших) кабелей. Ремонт или замена привода мотора. |
2000 |
Неисправность главной платы управления, соединительного кабеля или привода принтера. |
Проверить ремни, шестерни и ролики привода. Смазать или заменить, если есть дефекты. Заменить привод или главную плату. |
3100 (C3100) |
Неисправность главной платы, привода сканера, датчика положения или нарушение целостности соединений. |
Проверить наличие разрывов и отсутствия контакта. Смазать или заменить изношенные элементы привода. Заменить привод, главную плату, датчик или соединительный кабель. Если Вам повезло, то возможно забыли отключить фиксатор блока сканера. |
3101 |
Сетевой кабель не подсоединен, или нарушена работа концентратора. Еще может быть из-за наличия вирусов в системе или неправильно заданным параметрам сервера SMTP. |
Проверить соединения, правильно настроить параметры сети. |
3300 |
Неисправность главной платы, датчика CIS или соединительного кабеля. |
Проверить контакты, заменить плату или датчик. |
3500 |
Неисправность главной платы или нарушение соединения контактов. |
Проверить контакты, заменить плату. |
4000 (C4000) |
Неисправность главной платы, привода сканера или нарушение соединений. Однако чаще всего ошибка лазера. |
Проверить контакты, заменить плату или привод блока сканера. Почистить лазер, смазать ось полигон-мотора, либо полностью заменить блок лазера. |
4200 |
Неисправность главной платы, блока сканера или датчика BD. |
Отключить питание принтера на 30 минут. Если не помогло, то следует заменить привод сканера или главную плату принтера. |
6000 (С6000) |
Неисправность главной платы, термостата, печки или нарушение соединения контактов. |
Проверить и поправить контакты. Заменить фьюзер. Ремонт или замена печки, термодатчика, термопредохранителя и т.д. |
6020 |
Сгорание термистора или главной платы. |
Замена термистора или главной платы. |
6030 |
Неисправность главной платы, термостата или термистора. Возможно, причина в отсутствии контакта. |
Проверить соединения. Заменить плату, термостат или термистор. |
6400 |
Неисправность главной платы, отсутствие питания или контакта. |
Заменить плату или источник питания. |
F000 |
Неисправность главной платы или отсутствие контакта. |
Проверить соединение ремня безопасности. Заменить ремень или плату управления. |
F020 |
Неисправность элементов памяти принтера. |
Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. |
F040 |
Неисправность главной платы принтера. |
Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. |
F05D |
Неисправность главной платы. Сбой программного оборудования привода. Проблемы с прошивкой принтера Kyocera. |
Перезагрузить принтер. Если ошибка не устранилась – заменить плату управления. Перепрошить принтер Kyocera. |
F245 F246 F247 F375 |
Принтер Kyocera заблокирован из-за проблемы, вызванной отказом источника питания. |
Нужно перепрошить принтер специальной сервисной микропрограммой. |
Обратите внимание: Если у печатающего устройства нет дисплея, то определить проблему можно по светодиодным индикаторам, встроенным в панель управления принтером. Например, у Kyocera Ecosys P2135D нужно сосчитать количество миганий индикаторов красного цвета и таким образом определить число, указывающее на ту или иную ошибку. В свою очередь, у модели Kyocera FS-1040 все зависит от темпа мигания светодиода с надписью «Внимание!» («Attention!»):
- Мигает медленно – указывает на отсутствие бумаги в лотке или тонера в картридже.
- Мигает быстро – оповещает о проблеме с памятью устройства, переполненном лотке или замятии бумаги, а также об использовании неоригинальных расходных материалов.
- Горит постоянно – говорит о проблемах с картриджем или фотобарабаном либо указывает на открытые крышки принтера.
Чтобы потребитель мог наверняка определить проблему, рекомендуем использовать утилиту Kyocera Client Tool, которая идет в комплекте с драйверами принтера.
Ваше Имя:
Ваш вопрос:
Внимание: HTML не поддерживается! Используйте обычный текст.
Оценка:
Плохо
Хорошо
Введите код, указанный на картинке:
Перейти к контенту
Содержание
- Сброс ошибок у принтеров Kyocera своими руками
- Устранение ошибок у принтеров Kyocera в сервисном центре
Поэтому рассмотрим наиболее распространенные коды ошибок у популярных принтеров Kyocera FS-1020MFP, FS-1025MFP, FS-1030MFP, FS-1120MFP, FS-1125MFP, FS-1220MFP и прочих моделей, чтобы разобраться, какие неполадки можно устранить своими руками, а в каких случаях необходимо воспользоваться помощью специалистов.
Под сбросом ошибок у принтеров Kyocera нужно понимать комплекс мероприятий, которые потенциально может осуществить опытный пользователь, чтобы восстановить работоспособность печатающих устройств без обращения в сервисный центр.
Код ошибки | Причина | Решение проблемы |
E-0001 | В принтере установлен совместимый картридж или чип расходника был поврежден. | Проблема решается несколькими способами:
1. Сброс ошибки E-0001 – нажмите на несколько секунд кнопки «Режим» и «Сброс» 2. Установка оригинального картриджа 3. Замена поврежденного чипа 4. Прошивка принтера – затем в печатающее устройство можно будет установить любой картридж неограниченное количество раз |
E-0002 | Регион используемого картриджа не соответствует характеристикам принтера. | Проблема решается несколькими способами: 1. Установка соответствующего региону принтера картриджа 2. Замена чипа 3. Прошивка принтера |
E-0003 | Память печатающего устройства заполнена. | Распечатайте уже отсканированные документы или сбросьте операцию соответствующей кнопкой. |
E-0007 | В картридже закончился тонер. | Замените картридж на новый оригинальный, совместимый или заправьте расходник. |
E-0008 | Одна из крышек принтера не закрыта. | Захлопните заднюю и переднюю крышки принтера, ощутив характерный щелчок. |
E-0009 | Лоток с отпечатками переполнен. | Извлеките распечатанные листы с бумагой, а затем возобновите печать кнопкой «Старт». |
E-0012 | Память принтера заполнена. | Измените разрешение печати в меньшую сторону – до 600 dpi. |
E-0014 | Установлена бумага такого формата, который принтер не поддерживает. | Замените бумагу листами совместимого формата. Иногда функционал принтера может быть ограничен на софтверном уровне.
Чтобы расширить диапазон форматов, мы рекомендуем обновить ПО печатающего устройства. |
E-0015 | 1. У принтера отсутствует питание. 2. Сетевой кабель не подключен. 3. На персональном компьютере отсутствует драйвер. |
Проверьте целостность сетевого кабеля. Включите принтер.
При необходимости установите драйвер. |
E-0018 | Выбранный файл отсутствует в очереди на печать | Сбросьте операцию, нажав на кнопку «Сброс». Затем выберите новый файл и продолжите печать. |
E-0019 | Формат печати не поддерживается принтером | Сбросьте операцию, нажав на кнопку «Сброс». |
J-0511 | Бумагу зажевало | Аккуратно извлеките остатки бумаги из корпуса принтера. |
PF | Отсутствует бумага во входном лотке. | Установите бумагу во входной лоток и возобновите печать, нажав на кнопку «Старт». |
Устранение ошибок у принтеров Kyocera в сервисном центре
Код ошибки | Возможная причина |
0030 | Неисправна PWB-плата. |
0100 | Неисправна Flash-память или плата PWB. |
0120 | Неисправна Flash-память. |
0190 | Неисправна Flash-память или плата PWB. |
0630 | Неисправна PWB-плата. |
2000 | 1. Неисправна PWB-плата
2. Неисправен соединительный кабель или нарушена целостность соединения контактов 3. Неисправен привод или его отдельные узлы. |
3100 | 1. Неисправен соединительный кабель или нарушена целостность соединения контактов 2. Неисправен датчик положения 3. Неисправен привод сканера 4. Неисправна PWB-плата |
3300 | 1. Неисправен соединительный кабель или нарушена целостность соединения контактов 2. Неисправен датчик CIS 3. Неисправна PWB-плата |
3500 | Неисправна PWB-плата. |
4000 | 1. Неисправен соединительный кабель или нарушена целостность соединения контактов
2. Неисправен привод 3. Неисправна PWB-плата |
4200 | 1. Неисправен соединительный кабель или нарушена целостность соединения контактов 2. Неисправна PWB-плата и отдельные компоненты |
6000 | 1. Неисправен соединительный кабель или нарушена целостность соединения контактов 2. Неисправен термостат 3. неисправен нагреватель фьюзера 4. неисправна PWB-плата и отдельные компоненты |
6020 | 1. Неисправна PWB-плата и отдельные компоненты 2. Выявлен дефект у термистора |
6030 | 1. Неисправен соединительный кабель или нарушена целостность соединения контактов 2. Выявлен дефект у термистора 3. Неисправен термостат 4. Неисправна PWB-плата и отдельные компоненты |
6400 | 1. Неисправен соединительный кабель или нарушена целостность соединения контактов 2. Неисправна PWB-плата и отдельные компоненты |
F000 | Неисправна PWB-плата и отдельные компоненты |
F020 | Неисправна PWB-плата |
F040 | Неисправна PWB-плата |
F05D | 1. Неисправно программное обеспечение привода 2. Неисправна PWB-плата и отдельные компоненты. |
- Code: 0100
- Description: Backup memory device error
- Causes: Defective flash memory.
Defective main PWB. - Remedy: Replace the main PWB and check for correct operation.
- Code: 0120
- Description: MAC address data error
For data in which the MAC address is invalid. - Causes:
- Remedy: Defective flash memory. Replace the main PWB and check for correct operation.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: 0130
- Description: Backup memory read/write error (main PWB)
- Causes: Defective flash memory.
Defective main PWB. - Remedy: Replace the main PWB and check for correct operation.
- Code: 0140
- Description: Backup memory data error (main PWB)
- Causes: Defective flash memory.
Defective main PWB. - Remedy: Replace the main PWB and check for correct operation.
- Code: 0150
- Description: Backup memory read/write error (engine PWB)
Detecting engine PWB EEPROM communication error. - Causes:
- Remedy: Improper installation engine PWB EEPROM. Check the installation of the EEPROM and remedy if necessary.
Defective engine PWB. Replace the engine PWB and check for correct operation.
Device damage of EEPROM. Contact the Service Administrative Division.
- Code: 0160
- Description: Backup memory data error (engine PWB)
- Causes: Defective EEPROM.
Defective engine PWB. - Remedy: Replace the main PWB and check for correct operation.
- Code: 0170
- Description: Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters. - Causes:
- Remedy: Data damage of EEPROM. Contact the Service Administrative Division.
Defective PWB. Replace the main PWB or the engine PWB and check for correct operation.
- Code: 0190
- Description: Backup memory device error (engine PWB)
- Causes: Defective engine PWB.
- Remedy: Replace the engine PWB and check for correct operation.
- Code: 0800
- Description: Image processing error
JAM010x is detected twice. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor 1/2 and fuser thermistor connect PWB(YC1/2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Defective fuser thermistor. Replace the fuser thermistor connect PWB. Replace the fuser unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
Defective main PWB. Replace the main PWB and check for correct operations.
- Code: 0840
- Description: Faults of RTC
Unable to communicate with the RTC device normally. The RTC data is mismatched due to dead battery or short-circuit with the metal part. - Causes:
- Remedy: Other RTC device failure due to dead battery or short-circuit with the metal part. Restart the main unit and set the correct time from the operation panel. Repair it if the battery comes off from the main PWB.
Defective main PWB. Replace the main PWB and check for correct operation.
- Code: 1010
- Description: Lift motor error
After cassette 1 is inserted, lift sensor does not turn on within 10 s. This error is detected five times successively. - Causes:
- Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Lift motor and engine PWB (YC13)
Defective drive transmission system of the lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective lift motor. Replace the lift motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 1020
- Description: PF lift motor 1 error (paper feeder)
After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively. - Causes:
- Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 1 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 1.
Defective PF main PWB. Replace the PF main PWB.
- Code: 1030
- Description: PF lift motor 2 error (paper feeder)
After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively. - Causes:
- Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 2 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 2.
Defective PF main PWB. Replace the PF main PWB.
- Code: 1040
- Description: PF lift motor 3 error (paper feeder)
After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively. - Causes:
- Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 3 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 3.
Defective PF main PWB. Replace the PF main PWB.
- Code: 1050
- Description: PF lift motor 4 error (paper feeder)
After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively. - Causes:
- Remedy: Defective bottom plate elevation mechanism in the cassette. Check to see if the bottom plate can move smoothly and repair it if any problem is found.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF lift motor 4 and PF main PWB (YC7)
Defective drive transmission system of the PF lift motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF lift motor. Replace the PF lift motor 4.
Defective PF main PWB. Replace the PF main PWB.
- Code: 1140
- Description: BPF lift motor upward error (Bulk paper feeder)
BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4)
Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective BPF lift motor. Replace the BPF lift motor.
Defective BPF main PWB. Replace the BPF main PWB.
- Code: 1150
- Description: BPF lift motor downward error (Bulk paper feeder)
BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. When detecting an overcurrent detection signal. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. BPF lift motor and BPF main PWB (YC4)
Defective drive transmission system of the motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective BPF lift motor. Replace the BPF lift motor.
Defective BPF main PWB. Replace the BPF main PWB.
- Code: 1800
- Description: Paper feeder 1 communication error
A communication error is detected 10 times in succession. - Causes:
- Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective engine PWB. Replace the engine PWB and check for correct operation.
Defective PF main PWB. Replace the PF main PWB.
- Code: 1810
- Description: Paper feeder 2 communication error
A communication error is detected 10 times in succession. - Causes:
- Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective PF main PWB. Replace the PF main PWB.
- Code: 1820
- Description: Paper feeder 3 communication error
A communication error is detected 10 times in succession. - Causes:
- Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective PF main PWB. Replace the PF main PWB.
- Code: 1830
- Description: Paper feeder 4 communication error
A communication error is detected 10 times in succession. - Causes:
- Remedy: Improper installation paper feeder. Follow installation instruction carefully again.
Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF main PWB (YC3) and engine PWB (YC22)
Defective PF main PWB. Replace the PF main PWB.
- Code: 1900
- Description: Paper feeder 1/BPF paper feeder EEPROM error
When writing the data, the write data and the read data is not in agreement. - Causes: Defective PF main PWB.
Device damage of EEPROM. - Remedy: Replace the PF main PWB or the BPF main PWB.
- Code: 1910
- Description: Paper feeder 2 EEPROM error
When writing the data, the write data and the read data is not in agreement. - Causes: Defective PF main PWB.
Device damage of EEPROM. - Remedy: Replace the PF main PWB.
- Code: 1920
- Description: Paper feeder 3 EEPROM error
When writing the data, the write data and the read data is not in agreement. - Causes: Defective PF main PWB.
Device damage of EEPROM. - Remedy: Replace the PF main PWB.
- Code: 1930
- Description: Paper feeder 4 EEPROM error
When writing the data, the write data and the read data is not in agreement. - Causes: Defective PF main PWB.
Device damage of EEPROM. - Remedy: Replace the PF main PWB.
- Code: 2000
- Description: Main motor drive error
The main motor is not stabilized within 2 s after driving starts. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4)
Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective main motor. Replace the main motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 2010
- Description: Main motor steady-state error
Stable OFF is detected for 2 s continuously after main motor stabilized. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Main motor and engine PWB (YC4)
Defective drive transmission system of the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective main motor. Replace the main motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 2200
- Description: Drum motor drive error
The drum motor is not stabilized within 2 s after driving starts. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4)
Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective drum motor. Replace the drum motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 2210
- Description: Drum motor steady-state error
Stable OFF is detected for 2 s continuously after drum motor stabilized. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum motor and engine PWB (YC4)
Defective drive transmission system of the drum motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective drum motor. Replace the drum motor.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 2330
- Description: Fuser pressure release motor error (Over-current)
The over-current detection signal of the motor is detected continuously twenty times. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC3) and engine PWB(YC2)
Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective fuser pressure release motor. Replace the fuser pressure release motor.
Defective PWB. Replace the relay-L PWB or engine PWB.
- Code: 2340
- Description: Fuser pressure release motor error (Timeout)
The position detection sensor is not detected continuously for 30 s. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser pressure release motor and relay-L PWB(YC11) Relay-L PWB(YC1) and engine PWB(YC2)
Defective drive transmission system of the fuser pressure release motor. Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective fuser pressure release motor. Replace the fuser pressure release motor.
Defective PWB. Replace the relay-L PWB or engine PWB.
- Code: 2600
- Description: PF drive motor 1 error (paper feeder 1)
When the PF drive motor is driven, error signal is detected continuously for 2 s. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 1 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 1.
Defective PF main PWB. Replace the PF main PWB.
- Code: 2610
- Description: PF drive motor 2 error (paper feeder 2)
When the PF drive motor is driven, error signal is detected continuously for 2 s. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 2 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 2.
Defective PF main PWB. Replace the PF main PWB.
- Code: 2620
- Description: PF drive motor 3 error (paper feeder 3)
When the PF drive motor is driven, error signal is detected continuously for 2 s. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 3 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 3.
Defective PF main PWB. Replace the PF main PWB.
- Code: 2630
- Description: PF drive motor 4 error (paper feeder 4)
When the PF drive motor is driven, error signal is detected continuously for 2 s. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. PF drive motor 4 and PF main PWB (YC6)
Defective drive transmission system of the PF drive motor. Check if the rollers and gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any.
Defective PF drive motor. Replace the PF drive motor 4.
Defective PF main PWB. Replace the PF main PWB.
- Code: 4000
- Description: Polygon motor synchronization error
The polygon motor is not stabilized within 20 s after driving starts. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor and engine PWB (YC15)
Defective polygon motor. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 4101
- Description: BD steady-state error
When the value of Register BDSET is 1 after setting Register BDSET as one and passing by BD1 cycle. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. APC PWB(YC1) and engine PWB (YC16) APC PWB(YC2) and PD PWB(YC1)
Defective PD PWB. Replace the laser scanner unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 5100
- Description: Chager current error When the current value measured at the time of potential adjustment is less than 20 uA.
- Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Chager unit and high voltage PWB High voltage PWB (YC101) and engine PWB (YC19)
Defective high voltage PWB. Replace the high voltage PWB and check for correct operation.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6000
- Description: Broken fuser heater wire
The detection temperature of fuser thermistor 2 is 100 °C/212°F or less after the fuser heater lamp has been turned on continuously for 30 s. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser heater and power source PWB (YC2) Fuser thermistor and Fuser thermistor connect PWB(YC1 and YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Deformed connector pin.
Defective triac.
Fuser thermostat triggered. Reinsert the fuser unit.
Broken fuser heater wire.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6020
- Description: Abnormally high fuser thermistor 2 temperature
The detection temperature of fuser thermistor 2 is higher than 235°C/ 455°F.
In a heater-off state, the detection temperature of fuser thermistor 2 is higher than 195°C/383°F after the detection temperature of fuser thermistor 2 was 155°C/311°F or less. - Causes:
- Remedy: Deformed connector pin.
Defective triac.
Shorted fuser thermistor. Replace the fuser unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6030
- Description: Broken fuser thermistor 2 wire
A/D value of the fuser thermistor 2 exceeds 1019 bit continuously for 4 s during warming up. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC2) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Deformed connector pin.
Defective triac.
Defective fuser thermistor. Replace the fuser unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6120
- Description: Abnormally high fuser thermistor 1 temperature
The detection temperature of fuser thermistor 1 is higher than 245°C/ 473°F.
In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. - Causes:
- Remedy: Deformed connector pin.
Defective triac.
Shorted fuser thermistor. Replace the fuser unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6130
- Description: Broken fuser thermistor 1 wire
A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser thermistor and fuser thermistor connect PWB(YC1) Fuser thermistor connect PWB(YC3) and engine PWB (YC21)
Deformed connector pin.
Defective triac.
Defective fuser thermistor. Replace the fuser unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 6400
- Description: Zero-cross signal error
While fuser heater control is performed, the zero-cross signal is not input within 2 s. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC3) and engine PWB (YC1)
Defective power source PWB or engine PWB. Replace the power source PWB or the engine PWB and check for correct operation.
- Code: 7100
- Description: Toner sensor error
Sensor output value of 930 or more continuously for 5 s. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Defective toner sensor. Replace the developer unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 7400
- Description: Developer unit non-installing error
Sensor output value of 31 or less continuously for 5 s. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Toner sensor and drum PWB (YC3) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Defective toner sensor. Replace the developer unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 7410
- Description: Drum unit type mismatch error
The drum PWB EEPROM does not communicate normally. Absence of the drum unit is detected. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Defective toner sensor. Replace the drum unit.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: 7800
- Description: Broken external thermistor wire
The average of thermistor output value of 93 or less. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)
Defective temperature sensor. Replace the operation PWB.
- Code: 7810
- Description: Short-circuited external thermistor wire
The average of thermistor output value of 930 or more. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB (YC1) and engine PWB (YC17)
Defective temperature sensor. Replace the operation PWB.
- Code: 7900
- Description: Drum unit EEPROM error
No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. - Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and drum connect PWB (YC1) Drum connect PWB(YC2) and relay-L PWB (YC3) Relay-L PWB(YC1) and engine PWB (YC2)
Defective drum unit. Replace the drum unit.
- Code: F000
- Description: Main PWB — operation PWB communication error
- Causes:
- Remedy: Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Operation PWB(YC1) and engine PWB (YC17)
Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
Defective operation PWB. Replace the operation PWB and check for correct operation.
- Code: F010
- Description: Main PWB checksum error
- Causes: Defective main PWB.
- Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
- Code: F020
- Description: Main PWB RAM checksum error
- Causes:
- Remedy: Defective main memory (RAM) in main PWB Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
Defective expended memory (DIMM) Replace the expansion memory (DIMM). Also in the case of the capacity besides specification, it displays.
- Code: F040
- Description: Main PWB — print engine communication error
- Causes:
- Remedy: Defective main PWB. Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB.
Defective engine PWB. Replace the engine PWB and check for correct operation.
- Code: F050
- Description: Print engine ROM checksum error
- Causes: Defective engine PWB.
- Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace engine PWB.
Порой бывает трудно понять, почему «не работает принтер». На самом деле при любой ошибке принтер выдает код. Здесь я выкладываю коды ошибок на отличные МФУ Kyocera, которые мы используем при работе.
Коды ошибок Kyocera FS-1020MFP, 1025MFP, 1120MFP, 1125MFP, 1220MFP, 1320MFP, 1325MFP
If the part causing the problem was not supplied, use the unit including the part for replacement.
Release is performed by power supply OFF/ON.
Код ошибки | Неполадки | Причина | Устранение |
0030 | FAX Board System Error Cannot communicate with the modem when activated. *: 4 in 1 model only | Defective FAX control PWB. | Replace the fax control PWB and check for correct operation |
0100 | Backup memory read/write error(NOR) Flash returns an abnormal status. | Defective flash memory. | Replace the main PWB and check for correct operation |
Defective main PWB. | Replace the main PWB and check for correct operation | ||
0120 | MAC address data error For data in which the MAC address is invalid. | Defective flash memory. | Replace the main PWB and check for correct operation |
0190 | Backup memory error (engine)Unable to read the main PWB IC. | Defective flash memory. | Replace the main PWB and check for correct operation |
Defective main PWB. | Replace the main PWB and check for correct operation | ||
0630 | Scan DMA error Unable to transfer DMA. | Defective main PWB. | Replace the main PWB and check for correct operation |
2000 | Main motor error Pulse is not detected after 1000msec. Motor won’t stabilize after 300msec. | Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable, main motor and Relay PWB (YC4) Relay PWB and main PWB (YC14). |
Defective drive transmission system of motor. | Check if the gears rotate smoothly. If not, grease the bushes and gears. Check for broken gears and replace if any. | ||
Defective motor. | Replace the main motor. | ||
Defective main PWB. | Replace the main PWB and check for correct operation | ||
3100 | Scanner Carriage Error The HP sensor won’t be opened when it is driven in the scan direction for 37.44 mm (*1) at the initial scanning when the HP sensor is cut off. The HP sensor won’t be cut off when it is driven in the return direction for 320.44mm (*2) at the initial scanning when the HP sensor is open. | Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Home position sensor and OPWB Scanner motor and main PWB (YC18) |
Defective home position sensor. | Replace the home position sensor. | ||
Defective scanner motor. | Replace the scanner motor. | ||
Defective main PWB. | Replace the main PWB and check for correct operation | ||
3300 | AGC Error The resultant AGC fell outside the range of allowance. | Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS sensor and main PWB (YC8) |
CIS sensor. | Replace the CIS sensor. | ||
Defective main PWB. | Replace the main PWB and check for correct operation | ||
3500 | Scan ASIC Error The scan ASIC has been inoperative. | Defective main PWB. | Replace the main PWB and check for correct operation |
4000 | Polygon motor synchronize errorPolygon motor is not stabilized within 15 s since the | Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Polygon motor and main PWB (YC17) |
motor is activated. After polygon motor is stabilized, the ready signal is not detected for 7 s continuously. | Defective polygon motor. | Replace the laser scanner unit | |
Defective main PWB. | Replace the main PWB and check for correct operation | ||
4200 | BD stability error The BD signal is not detected for 1000 ms after processing the compulsion lighting. At the interrupt in VSYNC, the | Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Laser scanner unit (YC1) and main PWB (YC5) |
BD error is detected continuously for 10 times in 400 ms intervals. | Defective APC PWB. | Replace the laser scanner unit | |
Defective main PWB. | Replace the main PWB and check for correct operation | ||
6000 | Broken fuser heater The temperature does not reach 100° C/212 °F after the fuser heater lamp has been turned on continuously for 30 s | Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. fuser heater lamp and Power source PWB (YC102). |
At the time of 20 degrees or less from specified temperature, the fuser temperature does not rise by 2 degrees or | Fuser thermostat triggered. | Replace the fuser unit | |
Defective fuser heater. | Replace the fuser unit | ||
more after the fuser heater lamp has been turned on continuously for 8 s. (during ready or during print) | Defective main PWB. | Replace the main PWB and check for correct operation | |
6020 | Abnormally high fuser thermistor temperature Fuser thermistor detects a temperature higher than 210°C/410°F for 3 s | Deformed connector pin. | If the l/F connector pins of the fuser unit and the main unit are deformed owing to foreign matters, such as paper dusts, replace the connectors or the units including the connectors. |
Shorted fuser thermistor. | Replace the fuser unit | ||
Defective power source PWB. | Replace the power source PWB | ||
Defective main PWB. | Replace the main PWB and check for correct operation | ||
6030 | Broken fuser thermistor wireAverage input AD given by the thermistor is less than 2 for 300msec. | Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Fuser unit and main PWB (YC15) |
Broken fuser thermistor wire. | Replace the fuser unit | ||
Fuser thermostat triggered. | Replace the fuser unit | ||
Defective main PWB. | Replace the main PWB and check for correct operation | ||
6400 | Fixing control zero cross signal error The ZCROSS signal does not reach the main PWB for more than 2 s. | Defective connector cable or poor contact in the connector. | Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Power source PWB (YC103) and main PWB (YC12) |
Defective power source PWB. | Replace the power source PWB | ||
Defective main PWB. | Replace the main PWB and check for correct operation | ||
F000 | Communication Error between Main PCB and Panel PCBCommunication failure during the start-up or operation. *: Only 3 in 1 25/26ppm model, 4 in 1 20/21, 25/26 ppm model | Defective main PWB. | Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB |
Defective operation PWB. | Replace the operation PWB and check for correct operation. | ||
F020 | RAM R/W error The average AD value of the sensor input is smaller than 2 during SLP_RLY is off and 300 ms. | Defective main PWB. | Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB |
F040 | Communication Error between Main PCB and Engine PCBCommunication is failed between the controller and the engine. | Defective main PWB. | Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB |
F05D | No Engine Main Program Engine program failure. | Defective engine software. | Install the engine software. |
Defective main PWB. | Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main PWB | ||
E-0001 | 0001 Установлен неоригинальный картридж с тонером |
Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Рекомендуется использовать только оригинальные картриджи с тонером. Если вы хотите использовать картридж с тонером, установленный на данный момент, одновременно нажмите Клавиша выбора режима и [Стоп/Сброс] и удерживайте не менее 3 секунд. |
|
E-0002 | Возникла ошибка: Региональные спецификации установленного картриджа с тонером не соответствуют спецификациям аппарата. |
Установите картридж с тонером, соответствующий спецификациям. |
|
E-0003 | Память переполнена. Сканирование невозможно из-за нехватки памяти сканера. |
Доступны только отсканированные страницы. Нажмите [Стоп/Сброс], после чего задание будет отменено. Код ошибки E-0001 Отображается в виде повторяющихся двузначных сегментов (E-, 00 и 01). |
|
E-0007 | Добавьте тонер | В картридже закончился тонер | Установите новый картридж с тонером |
E-0008 | Открыта крышка | Открыта задняя или передняя крышка | Закройте крышки |
E-0009 | Лоток переполнен | Внутренний лоток заполнен бумагой | Аппарат приостанавливается после печати 100 листов. Извлеките бумагу из внутреннего лотка и нажмите [ Старт ] для возобновления печати |
E-0012 | Переполнение памяти | Невозможно продолжение задания из-за нехватки памяти | Измените разрешение печати с «Fast1200» (Быстрая 1200) на 600 т/д. Смотрите (Руководство пользователя) |
E-0014 | Добавьте бумагу | Формат бумаги во входном лотке отличается от настройки драйвера принтера или KYOCERA Client Tool | Загрузите в лоток бумагу подходящего формата |
E-0015 | Не подсоединено | USB-кабель не подключен | Нажмите Стоп/Сброс. Подключите USB-кабель |
Сетевой кабель не подключен | Нажмите Стоп/Сброс. Подключите сетевой кабель | ||
Выключено питание аппарата | Нажмите Стоп/Сброс. Включите питание | ||
Не удается найти соответствующий драйвер | Установите соответствующий драйвер | ||
E-0018 | Ошибка | Указанного файла нет в ящике печати | Нажмите Стоп/Сброс |
E-0019 | Ошибка | Аппарат не может выполнить данную программу, потому что в ней зарегистрирован неиспользуемый формат оригинала | Нажмите Стоп/Сброс и измените настройки программы |
J-0511 | Застревание бумаги | Застревание бумаги под задней крышкой | Извлеките застрявшую бумагу. Как -см. инструкцию пользователя. |
Ошибка, код ошибки: E-0001, E-0002, E-0003, E-0007, E-0008, E-0009, E-0012, E-0014, E-0015, E-0018, E-0019, J-0511, C-0030, C-0100, C-0120, C-0190, C-0630, C-2000, C-3100, C-3300, C-3500, C-4000, C-4200, C-6000, C-6020, C-6030, C-6400, C-F000, C-F020, C-F040, C-F05D Kyocera FS-1020MFP, 1025MFP, 1120MFP, 1125MFP, 1220MFP, 1320MFP, 1325MFP
Взято отсюда:
Коды ошибок Kyocera FS-1020MFP, 1025MFP, 1120MFP, 1125MFP, 1220MFP, 1320MFP, 1325MFP.
Отблагдарить автора статьи также можно переводом, +100 вам в карму!
Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.
Код ошибки | Описание ошибки | Причина ошибки |
---|---|---|
0100 | Backup memory device error | Defective flash memory. Defective main PWB. |
0120 | MAC address data error For data in which the MAC address is invalid. |
Defective flash memory. Defective engine PWB. |
0130 | Backup memory read/write error | Defective flash memory. Defective control PWB. |
0140 | Backup memory data error | Defective flash memory. Defective control PWB. |
0150 | Control PWB EEPROM error Detecting control PWB EEPROM (U17) communication error. |
Improper installation control PWB EEPROM (U17). Defective control PWB. Data damage of control PWB EEPROM (U17). |
0170 | Billing counting error | Defective control PWB. Data damage of control PWB EEPROM (U17). |
0190 | Backup memory device error (engine PWB) | Defective engine PWB. |
0800 | Image processing error JAM010x is detected twice. |
Defective main PWB.B. |
0840 | Faults of RTC The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. |
Defective control PWB. The battery is disconnected from the control PWB. |
1010 | Lift motor error During driving the lift motor, a motor overcurrent signal is detected for 5 s. This error is detected five times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB or connect-R PWB. |
1020 | PF lift motor 1 error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
1030 | PF lift motor 2 error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
1040 | PF lift motor 3 error (paper feeder) After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
1050 | PF lift motor 4 error (paper feeder) After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively. |
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
1140 | BPF lift motor upward error (Bulk paper feeder) BPF lift maximum sensor does not turn on. The lock signal of the motor is detected continuously three times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB. |
1150 | BPF lift motor downward error (Bulk paper feeder) BPF lift minimum sensor does not turn on. The lock signal of the motor is detected continuously three times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the motor. Defective BPF lift motor. Defective BPF main PWB. |
1800 | Paper feeder 1 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB. |
1810 | Paper feeder 2 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
1820 | Paper feeder 3 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
1830 | Paper feeder 4 communication error A communication error is detected 10 times in succession. |
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective PF main PWB. |
1900 | Paper feeder 1/BPF paper feeder EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
1910 | Paper feeder 2 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
1920 | Paper feeder 3 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
1930 | Paper feeder 4 EEPROM error When writing the data, the write data and the read data is not in agreement. |
Defective PF main PWB. Device damage of EEPROM. |
2000 | Main motor error The main motor ready input is not given for 2 s during the main motor is ON. |
Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Defective drive transmission system of the main motor. Defective main motor. Defective control PWB. |
2010 | Main motor steady-state error Stable OFF is detected for 2 s continuously after main motor stabilized. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB. |
2200 | Drum motor steady-state error The drum motor ready input is not given for 2 s during the drum motor is ON. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB. |
2210 | Drum motor steady-state error (60/50/45 ppm model only) Stable OFF is detected for 2 s continuously after drum motor stabilized. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB. |
2330 | Fuser pressure release motor error (Over-current) (60/50/45 ppm model only) The over-current detection signal of the motor is detected continuously twenty times. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB. |
2340 | Fuser pressure release motor error (Timeout) (60/50/45 ppm model only) The position detection sensor is not detected continuously for 30 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective PWB. |
2600 | PF drive motor 1 error (paper feeder 1) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
2610 | PF drive motor 2 error (paper feeder 2) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
2620 | PF drive motor 3 error (paper feeder 3) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
2630 | PF drive motor 4 error (paper feeder 4) When the PF drive motor is driven, error signal is detected continuously for 2 s. |
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB. |
4000 | Polygon motor (laser scanner unit) error The polygon motor ready input is not given for 6 s during the polygon motor is ON. |
Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB. |
4200 | BD error (laser scanner unit) error | BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB. |
5100 | Main charger high-voltage error Five pages have been printed with the main charger output short-circuited. |
Drum unit installed incorrectly. Engine PWB installed incorrectly. Defective engine PWB. |
6000 | Broken fuser heater wire The temperature does not reach 100°C/212°F after the fuser heater has been turned on continuously for 30 s. The temperature does not rise by 1°C/1.8°F after the fuser heater lamp has been turned on continuously for 15 s during warm-up or at standby.(Only when the detection temperature is less than 200°C.) |
Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire. |
6020 | Abnormally high fuser thermistor temperature Fuser thermistor detects abnormally temperature. |
Shorted fuser thermistor. Defective control PWB. |
6030 | Broken fuser thermistor wire Input from fuser thermistor is 0 (A/D value). |
Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater lamp installed incorrectly. Broken fuser heater lamp wire. |
6120 | Abnormally high fuser thermistor 1 temperature (60/50/45 ppm model) The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. (40 ppm model) The detection temperature of fuser thermistor 1 is higher than 250°C/482°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 170°C/338°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. |
Deformed connector pin. Defective triac. Shorted fuser thermistor. Defective engine PWB. |
6130 | Broken fuser thermistor 1 wire A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up. |
Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac.or pin. Defective fuser thermistor. Defective engine PWB. |
6400 | Zero cross signal error The zero cross signal does not reach the control PWB for specified time. |
Defective harness between high voltage PWB (YC202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (YC201). Defective power source PWB. Defective control PWB. |
7000 | Toner motor lock error During driving the toner motor, a motor overcurrent signal is detected for 5 s. |
Lump of toner inside toner container. Defective drive transmission system of the toner motor. Defective toner motor. Defective engine PWB. |
7100 | Toner sensor error Sensor output value of 930 or more continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB. |
7400 | Developer unit non-installing error Sensor output value of 31 or less continuously for 5 s.r. |
Defective connector cable or poor contact in the connector. Defective toner sensor. Defective engine PWB. |
7410 | Drum unit non- installing error The drum unit is not installed or not installed properly. The drum PWB EEPROM does not communicate normally. | The drum unit is not installed. Defective connector cable or poor contact in the connector. Defective drum PWB EEPROM. Defective engine PWB. |
7800 | Broken external thermistor wire The average of thermistor output value of 1016 or more continuously for 160 ms. The average of thermistor output value of 930 or more continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective temperature sensor. |
7810 | Short-circuited external thermistor wire The average of thermistor output value of 31 or less continuously for 5 s. |
Defective connector cable or poor contact in the connector. Defective temperature sensor. |
7900 | Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. |
Defective connector cable or poor contact in the connector. Defective drum unit. |
F000 | Main PWB — operation panel PWB communication error | Defective main PWB. Defective operation panel PWB. |
F010 | Main PWB checksum error | Defective main PWB. |
F020 | Main PWB RAM checksum error | Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM). |
F040 | Main PWB — engine PWB communication error | Defective main PWB. Defective engine PWB. |
F041 | Main PWB — scanner communication error | Defective main PWB. |
F050 | Engine ROM checksum error | Defective engine PWB. |
F051 | Scan engine ROM checksum error | Defective engine PWB. |