Post error 1792 slot x drive array valid data found in cache module

POST Error: 1792-Drive Array Reports Valid Data Found in Array Accelerator?

Today, I noticed there was an amber light on disk 6 of my 8 disk chassis for an HP DL380 G5 server. All the other lights are green solid or green blinking except for disk 6.

This server has VMware ESXi 3.5 installed with two datastores both in separate RAID configurations. Disk 6 is a part of the second datastore and I know that the VMware VI Client cannot see the individual disks

I opened the iLO2 through the web console and found the status IML message «POST Error: 1792-Drive Array Reports Valid Data Found in Array Accelerator» Posted on 3/24/2010.

The host server has been restarted multiple times since then and it was shutdown gracefully. I have no idea if this is related to the amber light on the disk. Anyone know what could cause this? Or how to resolve it?

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What if I just remove the drive?

That will be the same as if it completely died. Not what you want in your array. If you haven’t already ordered the replacement disk. what are you doing? You should not be posting again until the drive is on its way. Seriously, you are at risk right now.

That light means that your drive has failed. You need to get a replacement and swap it out right away.

I having bad luck with drives lately. So that is the most likely case?

What would happen if I restarted the host server? Could it be an outdated array controller driver?

Do not restart that box. If you have an amber light on the drive you do NOTHING except get a replacement drive in ASAP. That lights means «REPLACE ME NOW». It’s not a «check engine soon» style light.

Gotcha. Just my luck.

Good thing there was no data on that drive.

What if I just remove the drive?

What if I just remove the drive?

That will be the same as if it completely died. Not what you want in your array. If you haven’t already ordered the replacement disk. what are you doing? You should not be posting again until the drive is on its way. Seriously, you are at risk right now.

If it has the red clips on it then it should be hot swappable, and if like you say its raided then just whip the drive out and put another (has to be the same) in its place. The raid should then rebuild the disk automatically, but you can check within Insight Manager (if you use it) for the progress of the disks rebuild

Not sure what you mean, this is part of an array but it has no data on it?

Maybe the question we need to ask is What drives are in what RAID arrays?

If this is critical data in a production environment then SAM is right. If it’s not critical or not production then I have in the past (with good backups) gone into the RAID manager and forced the drive back online and it has worked. Of course this ultimately, 2 or 3 years later, led to 2 drives in a RAID 5 array failing forcing a restore from tape with a loss of about 1 days work.

@ Daniel, doesn’t have to be the same but it’s usually preferred. The array will operate at the speed of the slowest drive, and if the replacement drive is larger then the additional space will not be used.

OK cool, i’ve only ever swapped out like for like e.g. if it was a 320gb 10k then I would replace it with a new 320gb 10k. We keep at least 1 spare for every drive type we have, then order a new one if we use it

I have bought drives off eBay in the past to try and get identical ones, this time around (RAID 1 on a Gateway server) I bought new drives and swapped one at a time.

Scott Alan Miller wrote:

What if I just remove the drive?

That will be the same as if it completely died. Not what you want in your array. If you haven’t already ordered the replacement disk. what are you doing? You should not be posting again until the drive is on its way. Seriously, you are at risk right now.

I haven’t been able to order the replacement drive yet, but again disks 1-5 are in a RAID 10 (this has production data that appears to be unaffected for now)

Disks 6-8 are in a RAID 5 I believe. These disks have no data on them. I installed them a few months ago and setup the 2nd datastore on my ESXi server but I have not placed any VMs or data at all on these drives. Am I still at risk?

I am definitely not going to restart the server until I replace the drive, but I have already escalated this issue.

OK that makes more sense.

RAID 10 is striped and mirrored so it should be an even number of disks, could have a hot spare although I haven’t seen that, not sure if it’s possible.

If that’s the case with the RAID 5 then no, there’s no risk. I would try going into the RAID manager and run diagnostics on the drive. If it comes up bad then replace, if it comes up OK then I would try and push it back online. I wouldn’t want to put anything important on there, the danger is that this drive has ‘failed’ once and it is likely to die the big death at any time. The other disks in that array are probably the same age and have the same usage and so are also likely to experience a failure. Especially likely if bad drive #1 fails and 2 and 3 have to do ALL the work.

Luckily, this server is under warranty so I was able to order a replacement drive from HP.

Since this is an ESXi server I can’t look at the RAID Array Utility until I reboot the server and I don’t want to until I’m ready to replace the drive.

Again, since this disk that I am replacing is on a second datastore and in a separate array from the drives that actually run VMs I can just hot swap the drive and let the array rebuild without affecting anything else right?

if it were me I would plan on a restart once the new drive comes in. I would shut down, swap the drives out and then go into the RAID utility on restart. Make sure the drive is visible in the array, and online.

I’m not familiar with HP’s RAID utility, but I wouldn’t assume that it will see the new drive and put it into the array.

Scott Alan Miller wrote:

What if I just remove the drive?

That will be the same as if it completely died. Not what you want in your array. If you haven’t already ordered the replacement disk. what are you doing? You should not be posting again until the drive is on its way. Seriously, you are at risk right now.

I haven’t been able to order the replacement drive yet, but again disks 1-5 are in a RAID 10 (this has production data that appears to be unaffected for now)

Disks 6-8 are in a RAID 5 I believe. These disks have no data on them. I installed them a few months ago and setup the 2nd datastore on my ESXi server but I have not placed any VMs or data at all on these drives. Am I still at risk?

I am definitely not going to restart the server until I replace the drive, but I have already escalated this issue.

1-5 can’t be as RAID 10 requires an even number.

6-8 in a RAID 5 is a no, no, even for RAID 5. Only three drives means horrific performance.

if it were me I would plan on a restart once the new drive comes in. I would shut down, swap the drives out and then go into the RAID utility on restart. Make sure the drive is visible in the array, and online.

I’m not familiar with HP’s RAID utility, but I wouldn’t assume that it will see the new drive and put it into the array.

Yes, HP SmartArray will automatically rebuild the array with the replaced drive.

I had this happen and it was a SMART warning indicating that the drive is likely to fail soon. You’ll be best to shutdown the host to replace the drive.

Payson Solutions Group is an IT service provider.

the first thing i would do, when you have the window, is to actually POWER the server OFF. Then, boot to a firmware update CD, and update all your device firmwares and microcodes.

Not 5 minutes ago did i find an HP Advisory about the following two drives:

• HP 146GB 3G SAS 10K SFF (2.5-inch) Dual Port DG0146BAQPP Hard Drive
• HP 300GB 3G SAS 10K SFF (2.5-inch) Dual Port DG0300BAQPQ Hard Drive

See this link for more information:

I come accross this thread looking for something else.

I understand this is old but there is really bad advise here regarding swapping the drives. You will find the same in HP documentation: DO NOT shut down to replace the drive, replace it while the system is offline.

For e.g. you have an old drive and you shut down and swap it as a replacement for a failed drive. It SHOULD not bring the array offline and instead give a drive bay mismatch error. But what if say you have just 2 drives in RAID 1, bay 0 and bay 1 and let’s say your bay 1 drive failed, and the drive you swapped in was the bay 1 of another 2 drive RAID 1 array. It’s going to start to rebuild. Want to take bets on which array is wiped and which is rebuilt? I doubt you do in a production enviroment.

And that’s why the HP docs says to swap a failed hotswappable drive while the system is running. It will properly start to rebuild from the current running array.

And just because your drive is new, or even refurb from the manufacturer. I’ve gotten drives shipped direct from Seagate with data on them already!

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RAID 1 Array failing — causing system reboots?

I’ve inherited a WIndows SBS 2003 server with 4 physical disks in a Raid 1+0 configuration.

I am getting the following errors in my HP diagnostics screen.

Post Error — Message : 1792-Drive Array Reports Valid Data Found in Array Accelerator — Error : 92
Post Error — Message : 1778-Drive Array Resuming Automatic Data Recovery Process — Error : 90

System Event Viewer is showing this:
Drive Array Logical Drive Status Change. Logical drive number 1 on the array controller in Slot 0 has a new status of 5.
(Logical Drive status values: 1=other, 2=ok, 3=failed, 4=unconfigured, 5=recovering, 6=readyForRebuild, 7=rebuilding, 8=wrongDrive, 9=badConnect, 10=overheating, 11=shutdown, 12=expanding, 13=notAvailable, 14=queuedForExpansion)
[SNMP TRAP: 3034 in CPQIDA.MIB]

System Information Agent: Health: Post Errors were detected. One or more Power-On-Self-Test errors were detected during server startup.
[SNMP TRAP: 6027 in CPQHLTH.MIB]

I have checked all the disks in HP System Management and none are show any faults nor am I getting any red lights. The system tells me it is rebuilding the array but when it gets to around 50% — 60% the system just reboots as if someone just pulled the plug (no blue screen etc). I removed the drive from bay 1 and put it into interim recovery mode and since then no system reboots have occured.

Is it likely that this drive is faulty and it just isn’t appearing in the diagnostics? I’ve previously always found that a failed or failing drive always shows up in the diagnostics.

Any help is appreciated.

Recovering status means that a disk in the array has failed.

1792-Drive Array Reports Valid Data Found in Array Accelerator.
. Data will automatically be written to drive array.
Audible Beeps: None
Possible Cause: Power was interrupted while data was in the array accelerator memory. Power was then restored within several days, and the data in the array accelerator was flushed to the drive array.
Action: No action is required. No data has been lost. Perform orderly system shutdowns to avoid leaving
data in the array accelerator.

1778-Drive Array Resuming Automatic Data Recovery Process
Audible Beeps: None
Possible Cause: A controller reset or power cycle occurred while Automatic Data Recovery was in
progress.
Action: No action is required.

If the drive fault LED is not flashing and the operating system supports HP Insight Diagnostics, version
7.40 or later («HP Insight Diagnostics» on page 75), perform the following:
a. Run the Smart Array SCSI Diagnosis feature (on page 75).
b. Perform the actions recommended by the diagnosis report.
c. If the issue is still present, run ADU, version 7.31 or later («Array diagnostic software» on page
76).
For ADU report analysis, contact HP support («Contacting HP» on page 173).
• If the drive fault LED is not flashing and the operating system does not support HP Insight
Diagnostics, version 7.40 or later («HP Insight Diagnostics» on page 75), insert the SmartStart CD
and run ADU, version 7.31 or later («Array diagnostic software» on page 76). For ADU report
analysis, contact HP support («Contacting HP» on page 173).

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POST Error: 1792-Drive Array Reports Valid Data Found in Array Accelerator?

Today, I noticed there was an amber light on disk 6 of my 8 disk chassis for an HP DL380 G5 server. All the other lights are green solid or green blinking except for disk 6.

This server has VMware ESXi 3.5 installed with two datastores both in separate RAID configurations. Disk 6 is a part of the second datastore and I know that the VMware VI Client cannot see the individual disks

I opened the iLO2 through the web console and found the status IML message «POST Error: 1792-Drive Array Reports Valid Data Found in Array Accelerator» Posted on 3/24/2010.

The host server has been restarted multiple times since then and it was shutdown gracefully. I have no idea if this is related to the amber light on the disk. Anyone know what could cause this? Or how to resolve it?

Enter to win a FOUR Win Portable Monitors

What if I just remove the drive?

That will be the same as if it completely died. Not what you want in your array. If you haven’t already ordered the replacement disk. what are you doing? You should not be posting again until the drive is on its way. Seriously, you are at risk right now.

19 Replies

That light means that your drive has failed. You need to get a replacement and swap it out right away.

I having bad luck with drives lately. So that is the most likely case?

What would happen if I restarted the host server? Could it be an outdated array controller driver?

Do not restart that box. If you have an amber light on the drive you do NOTHING except get a replacement drive in ASAP. That lights means «REPLACE ME NOW». It’s not a «check engine soon» style light.

Gotcha. Just my luck.

Good thing there was no data on that drive.

What if I just remove the drive?

What if I just remove the drive?

That will be the same as if it completely died. Not what you want in your array. If you haven’t already ordered the replacement disk. what are you doing? You should not be posting again until the drive is on its way. Seriously, you are at risk right now.

If it has the red clips on it then it should be hot swappable, and if like you say its raided then just whip the drive out and put another (has to be the same) in its place. The raid should then rebuild the disk automatically, but you can check within Insight Manager (if you use it) for the progress of the disks rebuild

Not sure what you mean, this is part of an array but it has no data on it?

Maybe the question we need to ask is What drives are in what RAID arrays?

If this is critical data in a production environment then SAM is right. If it’s not critical or not production then I have in the past (with good backups) gone into the RAID manager and forced the drive back online and it has worked. Of course this ultimately, 2 or 3 years later, led to 2 drives in a RAID 5 array failing forcing a restore from tape with a loss of about 1 days work.

@ Daniel, doesn’t have to be the same but it’s usually preferred. The array will operate at the speed of the slowest drive, and if the replacement drive is larger then the additional space will not be used.

OK cool, i’ve only ever swapped out like for like e.g. if it was a 320gb 10k then I would replace it with a new 320gb 10k. We keep at least 1 spare for every drive type we have, then order a new one if we use it

I have bought drives off eBay in the past to try and get identical ones, this time around (RAID 1 on a Gateway server) I bought new drives and swapped one at a time.

Scott Alan Miller wrote:

What if I just remove the drive?

That will be the same as if it completely died. Not what you want in your array. If you haven’t already ordered the replacement disk. what are you doing? You should not be posting again until the drive is on its way. Seriously, you are at risk right now.

I haven’t been able to order the replacement drive yet, but again disks 1-5 are in a RAID 10 (this has production data that appears to be unaffected for now)

Disks 6-8 are in a RAID 5 I believe. These disks have no data on them. I installed them a few months ago and setup the 2nd datastore on my ESXi server but I have not placed any VMs or data at all on these drives. Am I still at risk?

I am definitely not going to restart the server until I replace the drive, but I have already escalated this issue.

OK that makes more sense.

RAID 10 is striped and mirrored so it should be an even number of disks, could have a hot spare although I haven’t seen that, not sure if it’s possible.

If that’s the case with the RAID 5 then no, there’s no risk. I would try going into the RAID manager and run diagnostics on the drive. If it comes up bad then replace, if it comes up OK then I would try and push it back online. I wouldn’t want to put anything important on there, the danger is that this drive has ‘failed’ once and it is likely to die the big death at any time. The other disks in that array are probably the same age and have the same usage and so are also likely to experience a failure. Especially likely if bad drive #1 fails and 2 and 3 have to do ALL the work.

Luckily, this server is under warranty so I was able to order a replacement drive from HP.

Since this is an ESXi server I can’t look at the RAID Array Utility until I reboot the server and I don’t want to until I’m ready to replace the drive.

Again, since this disk that I am replacing is on a second datastore and in a separate array from the drives that actually run VMs I can just hot swap the drive and let the array rebuild without affecting anything else right?

if it were me I would plan on a restart once the new drive comes in. I would shut down, swap the drives out and then go into the RAID utility on restart. Make sure the drive is visible in the array, and online.

I’m not familiar with HP’s RAID utility, but I wouldn’t assume that it will see the new drive and put it into the array.

Scott Alan Miller wrote:

What if I just remove the drive?

That will be the same as if it completely died. Not what you want in your array. If you haven’t already ordered the replacement disk. what are you doing? You should not be posting again until the drive is on its way. Seriously, you are at risk right now.

I haven’t been able to order the replacement drive yet, but again disks 1-5 are in a RAID 10 (this has production data that appears to be unaffected for now)

Disks 6-8 are in a RAID 5 I believe. These disks have no data on them. I installed them a few months ago and setup the 2nd datastore on my ESXi server but I have not placed any VMs or data at all on these drives. Am I still at risk?

I am definitely not going to restart the server until I replace the drive, but I have already escalated this issue.

1-5 can’t be as RAID 10 requires an even number.

6-8 in a RAID 5 is a no, no, even for RAID 5. Only three drives means horrific performance.

if it were me I would plan on a restart once the new drive comes in. I would shut down, swap the drives out and then go into the RAID utility on restart. Make sure the drive is visible in the array, and online.

I’m not familiar with HP’s RAID utility, but I wouldn’t assume that it will see the new drive and put it into the array.

Yes, HP SmartArray will automatically rebuild the array with the replaced drive.

I had this happen and it was a SMART warning indicating that the drive is likely to fail soon. You’ll be best to shutdown the host to replace the drive.

Payson Solutions Group is an IT service provider.

the first thing i would do, when you have the window, is to actually POWER the server OFF. Then, boot to a firmware update CD, and update all your device firmwares and microcodes.

Not 5 minutes ago did i find an HP Advisory about the following two drives:

• HP 146GB 3G SAS 10K SFF (2.5-inch) Dual Port DG0146BAQPP Hard Drive
• HP 300GB 3G SAS 10K SFF (2.5-inch) Dual Port DG0300BAQPQ Hard Drive

See this link for more information:

I come accross this thread looking for something else.

I understand this is old but there is really bad advise here regarding swapping the drives. You will find the same in HP documentation: DO NOT shut down to replace the drive, replace it while the system is offline.

For e.g. you have an old drive and you shut down and swap it as a replacement for a failed drive. It SHOULD not bring the array offline and instead give a drive bay mismatch error. But what if say you have just 2 drives in RAID 1, bay 0 and bay 1 and let’s say your bay 1 drive failed, and the drive you swapped in was the bay 1 of another 2 drive RAID 1 array. It’s going to start to rebuild. Want to take bets on which array is wiped and which is rebuilt? I doubt you do in a production enviroment.

And that’s why the HP docs says to swap a failed hotswappable drive while the system is running. It will properly start to rebuild from the current running array.

And just because your drive is new, or even refurb from the manufacturer. I’ve gotten drives shipped direct from Seagate with data on them already!

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hp proliant dl360 gen9 amber flashing

Got an old HP Proliant DL360 Gen9 running Windows Server 2008 R2 that is showing a flashing amber light. HP says it is due to system degradation. This was noticed 4 days after a power surge resulted in losing power. Thing is server is running just fine; no errors/warnings when running, nothing in event viewer. The network application it runs is working just fine. I followed HP instructions and found this error message:

ID: 16, Severity: Informational

Class: POST Message

Description: Option ROM POST Error: 1792-Slot 0 Drive Array — Valid Data Found in write-back cache. Data will automatically be written to drive array.

Has anyone had experience with this before? It says Informational. does that mean everything is okay?

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4 Replies

Best recommendation is to contact HP.

On my Gen8, it was the battery on the RAID controller was dead. I’d bet «credits to navy beans» it’s the same for you.

You should be able to clear that error/amber light following a clean power cycle. I’ve had it happen several times, and unfortunately the nag light persists until you do.

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Click here follow the steps to fix Post Error 1792-drive Array Reports Valid and related errors.

Instructions

Note:
This article was updated on 2023-02-04 and previously published under WIKI_Q210794

What is Post Error 1792-drive Array Reports Valid error?

The Post Error 1792-drive Array Reports Valid error is the Hexadecimal format of the error caused. This is common error code format used by windows and other windows compatible software and driver vendors.

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The Post Error 1792-drive Array Reports Valid error may be caused by windows system files damage. The corrupted system files entries can be a real threat to the well being of your computer.

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