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- Re: «An Error Occurred Opening This File» Issue
1 Correct answer
Community Expert
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Jun 10, 2018
Jun 10, 2018
kglad
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Community Expert
,
Jun 10, 2018
Jun 10, 2018
if you have auto-recovery enabled, look for a back-up.
or rename the fla to zip > use winrar to repair > rename the repaired rar to a fla and see if you can open.
[moved from ActionScript 3 to Adobe Animate CC — General]
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- Re: «An Error Occurred Opening This File» Issue
1 Correct answer
Community Expert
,
Jun 10, 2018
Jun 10, 2018
kglad
•
Community Expert
,
Jun 10, 2018
Jun 10, 2018
if you have auto-recovery enabled, look for a back-up.
or rename the fla to zip > use winrar to repair > rename the repaired rar to a fla and see if you can open.
[moved from ActionScript 3 to Adobe Animate CC — General]
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Community Expert
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405337#M172874
Oct 08, 2017
Oct 08, 2017
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does that happen with all fla files you try to open (which indicates animate problem->reset your preferences), or only with that file (which indicates a corrupt fla->there’s a very small chance it can be fixed).
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Jan 12, 2018
Jan 12, 2018
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Feb 20, 2018
Feb 20, 2018
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In Response To adellei3878203
For animate 2018 for mac I found it here:
Users/<yourUserNameHere>/Application Support/Adobe/Animate CC 2018/en_US/Configuration/TMP….fla
I found several other .fla files but they were all 1 KB, the good one was 300KB.
Thank you so much for posting this! : )
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Mar 23, 2018
Mar 23, 2018
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In Response To adellei3878203
Thank you for this ! This was really helpful
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Mar 24, 2021
Mar 24, 2021
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In Response To adellei3878203
hi i have the same problem but i cannot see the link of the vid u shared
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Aug 26, 2021
Aug 26, 2021
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In Response To adellei3878203
Not working. Please share me working youtube link.
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Jan 06, 2022
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In Response To rameshr64101061
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Aug 08, 2022
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In Response To Muhd22544322rhol
after renaming the file from rar to fla it works but my movieclips are gone i cannot access them anymore it only shows a white dot where my movievlip was, when i double click on it nothing happens. PLEEEEEAAASEEEE HEELPPPP.
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/13121871#M355980
Aug 08, 2022
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In Response To Kartik5C42
check your duplicate post.
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Aug 06, 2018
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Hey, I’m having this problem too and this solution doesn’t work for me. It only happens when it syncs to my email or something like that.
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405342#M172879
Jan 24, 2019
Jan 24, 2019
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In Response To TheHybridsMane
the marked solution only works if you have a working recovery file (and that will only exist if you have auto-recovery enabled).
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Jun 12, 2019
Jun 12, 2019
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Hey,
I am having this exact problem. But there weren’t any recovery file in the configuration folder. The problem was as I saved work, then my laptop died — I forgot to put it on charge.
Do you guys have other ways to fix this problem?
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405344#M172881
Jun 12, 2019
Jun 12, 2019
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In Response To pia_exe
you can rename your fla to a rar and use winrar to repair. then rename the repaired rar to a fla and try opening it.
whether that works or fails, it always works to save fla’s frequently with an increasing version number appended to the file name.
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/13176101#M356556
Sep 02, 2022
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In Response To kglad
I tried following the tutorial on Youtube of repairing and restoring my flash files with WinRar software but when I opened my recovered flash files, all the memory was lost. Also the flash version I’m using is the the most recent so I don’t understand why they keep getting corrupt. I can open the recovered files but all my work is lost. What should I do?
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/13176125#M356557
Sep 02, 2022
Sep 02, 2022
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In Response To Ravetoons
learn to prevent this in the future and restart (assuming you’ve tried the recovery methods explained before).
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LEGEND
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405346#M172883
Jun 26, 2019
Jun 26, 2019
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In Response To pia_exe
I often work from google drive and it saves versions every time you save on your local folder if synched for 30 days I think. It is practical. Then you can save your latest version forever.
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Community Beginner
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405345#M172882
Jun 26, 2019
Jun 26, 2019
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405337#M172874
Oct 08, 2017
Oct 08, 2017
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does that happen with all fla files you try to open (which indicates animate problem->reset your preferences), or only with that file (which indicates a corrupt fla->there’s a very small chance it can be fixed).
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
New Here
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405338#M172875
Jan 12, 2018
Jan 12, 2018
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New Here
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Feb 20, 2018
Feb 20, 2018
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In Response To adellei3878203
For animate 2018 for mac I found it here:
Users/<yourUserNameHere>/Application Support/Adobe/Animate CC 2018/en_US/Configuration/TMP….fla
I found several other .fla files but they were all 1 KB, the good one was 300KB.
Thank you so much for posting this! : )
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New Here
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405340#M172877
Mar 23, 2018
Mar 23, 2018
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In Response To adellei3878203
Thank you for this ! This was really helpful
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New Here
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/11924509#M342239
Mar 24, 2021
Mar 24, 2021
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In Response To adellei3878203
hi i have the same problem but i cannot see the link of the vid u shared
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New Here
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/12342346#M346887
Aug 26, 2021
Aug 26, 2021
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In Response To adellei3878203
Not working. Please share me working youtube link.
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New Here
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/12640191#M350236
Jan 06, 2022
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In Response To rameshr64101061
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/13121204#M355972
Aug 08, 2022
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In Response To Muhd22544322rhol
after renaming the file from rar to fla it works but my movieclips are gone i cannot access them anymore it only shows a white dot where my movievlip was, when i double click on it nothing happens. PLEEEEEAAASEEEE HEELPPPP.
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Community Expert
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/13121871#M355980
Aug 08, 2022
Aug 08, 2022
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In Response To Kartik5C42
check your duplicate post.
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New Here
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405341#M172878
Aug 06, 2018
Aug 06, 2018
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Hey, I’m having this problem too and this solution doesn’t work for me. It only happens when it syncs to my email or something like that.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
Community Expert
,
/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405342#M172879
Jan 24, 2019
Jan 24, 2019
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In Response To TheHybridsMane
the marked solution only works if you have a working recovery file (and that will only exist if you have auto-recovery enabled).
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
New Here
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405343#M172880
Jun 12, 2019
Jun 12, 2019
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Hey,
I am having this exact problem. But there weren’t any recovery file in the configuration folder. The problem was as I saved work, then my laptop died — I forgot to put it on charge.
Do you guys have other ways to fix this problem?
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
Community Expert
,
/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405344#M172881
Jun 12, 2019
Jun 12, 2019
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In Response To pia_exe
you can rename your fla to a rar and use winrar to repair. then rename the repaired rar to a fla and try opening it.
whether that works or fails, it always works to save fla’s frequently with an increasing version number appended to the file name.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
Community Beginner
,
/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/13176101#M356556
Sep 02, 2022
Sep 02, 2022
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In Response To kglad
I tried following the tutorial on Youtube of repairing and restoring my flash files with WinRar software but when I opened my recovered flash files, all the memory was lost. Also the flash version I’m using is the the most recent so I don’t understand why they keep getting corrupt. I can open the recovered files but all my work is lost. What should I do?
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
Community Expert
,
/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/13176125#M356557
Sep 02, 2022
Sep 02, 2022
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LATEST
In Response To Ravetoons
learn to prevent this in the future and restart (assuming you’ve tried the recovery methods explained before).
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
LEGEND
,
/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405346#M172883
Jun 26, 2019
Jun 26, 2019
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In Response To pia_exe
I often work from google drive and it saves versions every time you save on your local folder if synched for 30 days I think. It is practical. Then you can save your latest version forever.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more
Community Beginner
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/t5/animate-discussions/question-an-error-occurred-opening-file-adobe-animate/m-p/9405345#M172882
Jun 26, 2019
Jun 26, 2019
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Перед сбросом настроек убедитесь, что в Диспетчере задач (Windows) или Мониторинге системы (Mac OS) не запущен процесс Animate. После этого выполните следующие шаги:
Windows.
Переименуйте папку Animate в Animate_old в следующем местоположении:
C:UsersAppDataRoamingAdobe
Вместо этого можно выполнить следующие действия:
-
Откройте диалоговое окно Выполнить, используя комбинацию клавиш Win + R.
-
Введите %appdata% и нажмите OK. Будет показано содержимое папки Roaming.
-
Переименуйте папку Animate в Animate_old.
-
В диалоговом окне «Перейти к папке» введите следующий путь, а затем нажмите «Перейти»:
~/library/preference/adobe
-
Переименуйте папку Animate в Animate_old.
-
Нажмите Shift+Command+G. В диалоговом окне «Перейти к окну» введите следующий путь, а затем нажмите «Перейти»:
~/library/application support/adobe
-
Переименуйте папку Animate 2017 в Animate 2017_old.
Если вы используете версию Animate, отличную от Animate 2017, переименуйте папку этой версии. Например, если вы используете Animate 2015, найдите папку Animate 2015 и переименуйте ее в Animate 2015_old.
-
Попробуйте запустить Animate.
Щелкните правой кнопкой файл Animate.exe и выберите «Запуск от имени администратора». Файл находится по следующему пути:
C:Program FilesAdobeAdobe Animate 2017
Если вы не можете запустить приложение от имени администратора, свяжитесь с администратором вашей организации для получения соответствующего разрешения.
Выйдите из Animate и выполните следующие шаги:
-
Щелкните правой кнопкой мыши файл Animate.exe и выберите Свойства.
-
Перейдите на вкладку Совместимость и выберите Запустить эту программу от имени администратора.
-
Нажмите кнопку Применить, а затем кнопку ОК.
-
Создайте ярлык для Animate.exe на рабочем столе или панели задач.
-
Щелкните правой кнопкой файл Adobe Animate 2017 и выберите Свойства. Файл находится по следующему пути:
C:Program FilesAdobe
-
Перейдите на вкладку Защита, после чего щелкните Редактировать.
-
Выберите пользователя и установите значение Полный доступ.
-
Нажмите кнопку Применить.
-
Нажмите OK и попробуйте запустить Animate.
-
Выберите папку Приложения.
-
Щелкните правой кнопкой папку Animate 2017.
-
Введите имя пользователя и пароль для Mac и нажмите ОК.
-
Перейдите на вкладку Общий доступ и разрешения и выберите уровень прав доступа Чтение и запись для каждого пользователя в списке.
-
Щелкните значок всплывающего меню действия (шестеренка) и выберите Apply to Enclosed Items (Применить к вложенным объектам).
-
Нажмите OK, а затем попробуйте перезапустить Animate.
Иногда запуск Animate может быть приостановлен брандмауэром или антивирусным ПО. Вы можете выключить их или приостановить их работу, перезагрузить компьютер, а затем попробовать перезапустить Animate.
Для отключения брандмауэра выполните следующие действия:
Windows.
-
Откройте Панель управления посредством нажатия клавиши Windows и ввода текста панель управления в поле поиска. Выберите Брандмауэр Windows.
-
Если выбран параметр Включить Брандмауэр Windows, нажмите Отключить Брандмауэр Windows.
-
Повторите шаг 2 для всех сетей, а затем нажмите OK.
-
В меню Apple выберите пункт Системные настройки.
-
Выберите Безопасность и конфиденциальность и перейдите на вкладку Брандмауэр.
-
Нажмите Отключить брандмауэр, а затем попробуйте перезапустить Animate.
-
Запустите приложение Creative Cloud для ПК и откройте вкладку Приложения.
-
Найдите Animate в списке установленных приложений и наведите курсор на строку с именем.
-
Щелкните значок «Настройки» и выберите Удалить.
-
После удаления Animate убедитесь в том, что папка Adobe Аnimate 2017 была удалена:
- Windows: C:Program FilesAdobe
- Mac OS: Папка «Приложения»
-
Если папка осталась, удалите ее. Также убедитесь в том, что удаленные файлы были удалены из Корзины (Windows и Mac OS).
-
Также для удаления файлов можно использовать инструмент Adobe Cleaner. Его использование гарантирует удаление всех файлов.
-
Используйте приложение Creative Cloud для ПК, чтобы переустановить Animate.
-
Попробуйте перезапустить Animate.