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02-21-2019
10:32 AM
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Product: Color Laserjet MFP M477fnw
Operating System: Microsoft Windows 10 (64-bit)
Sorted through others with this error message, but didn’t see anything conclusive. According to the service manual the 59.F0 error says to replaced the Drum Assembly Motor which we did, but we are still experiencing the same problem. Sometimes you can power cycle and get a few print jobs before the error comes up again. As mentioned we have replaced the drum assembly motor, reseated the transfer unit and updated the firmware. The service manual gives no other part to try for this specific error.
1 ACCEPTED SOLUTION
AlS77
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08-05-2019
07:23 PM
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It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
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25 REPLIES 25
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Valsimot
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02-22-2019
01:09 PM
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On M477 series the 59.F0 error is caused by a defective transfer belt.
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02-22-2019
01:15 PM
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From what I’ve read other places, your solution seems the most plausible. If we opt for the transfer belt (as opposed to replacing the unit), I will let you know how it turns out. Thanks.
Was this reply helpful?
Yes
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03-14-2019
03:40 PM
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Hi Friend,
Did you solve your printer problem after change IBT? I have M377 model, came with the same code, 59.F0. After we changed the Drum motor, still shows the same error message.
Was this reply helpful?
Yes
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03-15-2019
06:05 AM
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Our client has not opted yet for the repair so I don’t know yet. If they do the repair, I will post the results.
1 person found this reply helpful
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AlS77
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08-04-2019
03:51 AM
— edited
02-19-2020
09:17 PM
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The 59.F0 error is typically the result of a small sensor switch inside the ITB (Intermediate Transfer Belt) assembly that is not working correctly. It will have variable amounts of resistance as it is activated during the course of operation and causes the error. It’s supposed to detect and report to the controller when the plates are moved into position to press the belt into contact for the toner cartridge drums for color printing. HP came out with a new version of firmware for the DC Controller board to ignore this shortly after I brought it to HP’s attention awhile ago. The previous fix was to replace the ITB assy., which worked most of the time, but the firmware update should be tried first as it is quick and simple and we’ve had great success with it so far.
Here’s the link for it:
https://www.dropbox.com/sh/liy40fjbmbfqhmj/AAAHQOsA-2Ap-upz-oG1nA_Fa?dl=0
8 people found this reply helpful
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08-05-2019
06:20 AM
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Hello Jason, Sorry for such a late reply. I just found out that the client replaced the transfer belt. It did not fix the problem. Another post said the firmware which was already done. The client ended up replacing the unit.
Was this reply helpful?
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AlS77
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08-05-2019
07:23 PM
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It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
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08-06-2019
06:02 AM
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Yes, you are right. It was the formatter firmware and not the DC Controller Firmware that was updated. Thank you for the distinction. I appreciate the info. Too bad HP doesn’t make that info more public. It would go a long way for customer relations and keep people from switching to a different brand. Thanks again.
1 person found this reply helpful
Was this reply helpful?
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Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
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02-21-2019
10:32 AM
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Product: Color Laserjet MFP M477fnw
Operating System: Microsoft Windows 10 (64-bit)
Sorted through others with this error message, but didn’t see anything conclusive. According to the service manual the 59.F0 error says to replaced the Drum Assembly Motor which we did, but we are still experiencing the same problem. Sometimes you can power cycle and get a few print jobs before the error comes up again. As mentioned we have replaced the drum assembly motor, reseated the transfer unit and updated the firmware. The service manual gives no other part to try for this specific error.
1 ACCEPTED SOLUTION
AlS77
268
74
17
71,263
Level 6
08-05-2019
07:23 PM
HP Recommended
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It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
No
25 REPLIES 25
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Valsimot
8,927
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02-22-2019
01:09 PM
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On M477 series the 59.F0 error is caused by a defective transfer belt.
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02-22-2019
01:15 PM
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From what I’ve read other places, your solution seems the most plausible. If we opt for the transfer belt (as opposed to replacing the unit), I will let you know how it turns out. Thanks.
Was this reply helpful?
Yes
No
03-14-2019
03:40 PM
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Hi Friend,
Did you solve your printer problem after change IBT? I have M377 model, came with the same code, 59.F0. After we changed the Drum motor, still shows the same error message.
Was this reply helpful?
Yes
No
03-15-2019
06:05 AM
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Our client has not opted yet for the repair so I don’t know yet. If they do the repair, I will post the results.
1 person found this reply helpful
Was this reply helpful?
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AlS77
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08-04-2019
03:51 AM
— edited
02-19-2020
09:17 PM
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The 59.F0 error is typically the result of a small sensor switch inside the ITB (Intermediate Transfer Belt) assembly that is not working correctly. It will have variable amounts of resistance as it is activated during the course of operation and causes the error. It’s supposed to detect and report to the controller when the plates are moved into position to press the belt into contact for the toner cartridge drums for color printing. HP came out with a new version of firmware for the DC Controller board to ignore this shortly after I brought it to HP’s attention awhile ago. The previous fix was to replace the ITB assy., which worked most of the time, but the firmware update should be tried first as it is quick and simple and we’ve had great success with it so far.
Here’s the link for it:
https://www.dropbox.com/sh/liy40fjbmbfqhmj/AAAHQOsA-2Ap-upz-oG1nA_Fa?dl=0
8 people found this reply helpful
Was this reply helpful?
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08-05-2019
06:20 AM
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Hello Jason, Sorry for such a late reply. I just found out that the client replaced the transfer belt. It did not fix the problem. Another post said the firmware which was already done. The client ended up replacing the unit.
Was this reply helpful?
Yes
No
AlS77
268
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08-05-2019
07:23 PM
HP Recommended
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It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
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08-06-2019
06:02 AM
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Yes, you are right. It was the formatter firmware and not the DC Controller Firmware that was updated. Thank you for the distinction. I appreciate the info. Too bad HP doesn’t make that info more public. It would go a long way for customer relations and keep people from switching to a different brand. Thanks again.
1 person found this reply helpful
Was this reply helpful?
Yes
No
-
Previous
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Next
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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English
Open Menu
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
Принтер или МФУ HP CLJ Pro M377 / M452 / M477 и другие модели выдают ошибку 59.F0 или 59.C0 выкл. и вкл. Устройство. Давайте разберемся в проблеме. Данная ошибка возникает после определенного пробега устройства. Ошибки в датчиках или по другому в концевиках. Ошибка 59.F0 означает что неисправна лента переноса, но если лента не прошла свой ресурс заявленным производителем, то какой смысл ее менять, да и к тому же это не дешевое удовольствие.
Что делать с ошибкой 59.C0 и 59.F0
Разберем в чем неисправность ошибки, в ленте переноса изображения есть микрик, в котором со временем окисляется контакт и мозги устройства сигнализируют ошибку, не дающую дальнейшей работы на оборудовании.
Что можно сделать в данной ситуации, самое простое заменить ленту, второе очистка микрика от окислов. Чтобы до него добраться сначала надо разобрать принтер и извлечь ленту переноса. Далее становится труднее, так как повредив перенос изображения, вы автоматически попадаете на замену ее. Сам датчик не разбирается легко, концевик можно извлечь с помощью иголок не повредив его крепление. Контакты нужно очистить и привезти в порядок. Мультиметр должен показывать сопротивление не больше одного ома. Чтоб сэкономить время и деньги вы всегда можете обратиться к нам по ремонту принтеров.
Замена ленты переноса или профилактика аппарата
При разборке узла переноса нужно быть очень внимательным, так как повредив узел уже нельзя будет добиться идеальной печати документов. По работе мастер извлекает ленту переноса, разбирает ее полностью, проводит профилактику, затем добирается до виновника ошибки. Так как к нам очень много заходит аппаратов с этими ошибками, у нас есть инструмент который легко извлекает ножку микрика из датчика.
Провести ремонт в нашем сервисе довольно просто, создав заявку или обратившись по другим контактам. Занимает по времени от одного до двух дней в зависимости от загруженности инженеров. Насколько долго это прослужит, прослужит до конца ресурса ленты переноса.
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02-21-2019
10:32 AM
HP Recommended
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Product: Color Laserjet MFP M477fnw
Operating System: Microsoft Windows 10 (64-bit)
Sorted through others with this error message, but didn’t see anything conclusive. According to the service manual the 59.F0 error says to replaced the Drum Assembly Motor which we did, but we are still experiencing the same problem. Sometimes you can power cycle and get a few print jobs before the error comes up again. As mentioned we have replaced the drum assembly motor, reseated the transfer unit and updated the firmware. The service manual gives no other part to try for this specific error.
1 ACCEPTED SOLUTION
AlS77
268
74
17
70,153
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
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It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
No
25 REPLIES 25
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Valsimot
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02-22-2019
01:09 PM
HP Recommended
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On M477 series the 59.F0 error is caused by a defective transfer belt.
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02-22-2019
01:15 PM
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From what I’ve read other places, your solution seems the most plausible. If we opt for the transfer belt (as opposed to replacing the unit), I will let you know how it turns out. Thanks.
Was this reply helpful?
Yes
No
03-14-2019
03:40 PM
HP Recommended
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Hi Friend,
Did you solve your printer problem after change IBT? I have M377 model, came with the same code, 59.F0. After we changed the Drum motor, still shows the same error message.
Was this reply helpful?
Yes
No
03-15-2019
06:05 AM
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Our client has not opted yet for the repair so I don’t know yet. If they do the repair, I will post the results.
Was this reply helpful?
Yes
No
AlS77
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74
17
70,183
Level 6
08-04-2019
03:51 AM
— edited
02-19-2020
09:17 PM
HP Recommended
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The 59.F0 error is typically the result of a small sensor switch inside the ITB (Intermediate Transfer Belt) assembly that is not working correctly. It will have variable amounts of resistance as it is activated during the course of operation and causes the error. It’s supposed to detect and report to the controller when the plates are moved into position to press the belt into contact for the toner cartridge drums for color printing. HP came out with a new version of firmware for the DC Controller board to ignore this shortly after I brought it to HP’s attention awhile ago. The previous fix was to replace the ITB assy., which worked most of the time, but the firmware update should be tried first as it is quick and simple and we’ve had great success with it so far.
Here’s the link for it:
https://www.dropbox.com/sh/liy40fjbmbfqhmj/AAAHQOsA-2Ap-upz-oG1nA_Fa?dl=0
8 people found this reply helpful
Was this reply helpful?
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08-05-2019
06:20 AM
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Hello Jason, Sorry for such a late reply. I just found out that the client replaced the transfer belt. It did not fix the problem. Another post said the firmware which was already done. The client ended up replacing the unit.
Was this reply helpful?
Yes
No
AlS77
268
74
17
70,155
Level 6
08-05-2019
07:23 PM
HP Recommended
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It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
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08-06-2019
06:02 AM
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Yes, you are right. It was the formatter firmware and not the DC Controller Firmware that was updated. Thank you for the distinction. I appreciate the info. Too bad HP doesn’t make that info more public. It would go a long way for customer relations and keep people from switching to a different brand. Thanks again.
1 person found this reply helpful
Was this reply helpful?
Yes
No
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- 1
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Next
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
-
English
Open Menu
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
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Create an account on the HP Community to personalize your profile and ask a question
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02-21-2019
10:32 AM
HP Recommended
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Product: Color Laserjet MFP M477fnw
Operating System: Microsoft Windows 10 (64-bit)
Sorted through others with this error message, but didn’t see anything conclusive. According to the service manual the 59.F0 error says to replaced the Drum Assembly Motor which we did, but we are still experiencing the same problem. Sometimes you can power cycle and get a few print jobs before the error comes up again. As mentioned we have replaced the drum assembly motor, reseated the transfer unit and updated the firmware. The service manual gives no other part to try for this specific error.
1 ACCEPTED SOLUTION
AlS77
268
74
17
70,153
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
- Bookmark
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- Flag Post
It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
No
25 REPLIES 25
Was this reply helpful?
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Valsimot
8,843
1,624
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70,405
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02-22-2019
01:09 PM
HP Recommended
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On M477 series the 59.F0 error is caused by a defective transfer belt.
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02-22-2019
01:15 PM
HP Recommended
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From what I’ve read other places, your solution seems the most plausible. If we opt for the transfer belt (as opposed to replacing the unit), I will let you know how it turns out. Thanks.
Was this reply helpful?
Yes
No
03-14-2019
03:40 PM
HP Recommended
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Hi Friend,
Did you solve your printer problem after change IBT? I have M377 model, came with the same code, 59.F0. After we changed the Drum motor, still shows the same error message.
Was this reply helpful?
Yes
No
03-15-2019
06:05 AM
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Our client has not opted yet for the repair so I don’t know yet. If they do the repair, I will post the results.
Was this reply helpful?
Yes
No
AlS77
268
74
17
70,183
Level 6
08-04-2019
03:51 AM
— edited
02-19-2020
09:17 PM
HP Recommended
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The 59.F0 error is typically the result of a small sensor switch inside the ITB (Intermediate Transfer Belt) assembly that is not working correctly. It will have variable amounts of resistance as it is activated during the course of operation and causes the error. It’s supposed to detect and report to the controller when the plates are moved into position to press the belt into contact for the toner cartridge drums for color printing. HP came out with a new version of firmware for the DC Controller board to ignore this shortly after I brought it to HP’s attention awhile ago. The previous fix was to replace the ITB assy., which worked most of the time, but the firmware update should be tried first as it is quick and simple and we’ve had great success with it so far.
Here’s the link for it:
https://www.dropbox.com/sh/liy40fjbmbfqhmj/AAAHQOsA-2Ap-upz-oG1nA_Fa?dl=0
8 people found this reply helpful
Was this reply helpful?
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08-05-2019
06:20 AM
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Hello Jason, Sorry for such a late reply. I just found out that the client replaced the transfer belt. It did not fix the problem. Another post said the firmware which was already done. The client ended up replacing the unit.
Was this reply helpful?
Yes
No
AlS77
268
74
17
70,155
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
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It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
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08-06-2019
06:02 AM
HP Recommended
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Yes, you are right. It was the formatter firmware and not the DC Controller Firmware that was updated. Thank you for the distinction. I appreciate the info. Too bad HP doesn’t make that info more public. It would go a long way for customer relations and keep people from switching to a different brand. Thanks again.
1 person found this reply helpful
Was this reply helpful?
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Принтер или МФУ HP CLJ Pro M377 / M452 / M477 и другие модели выдают ошибку 59.F0 или 59.C0 выкл. и вкл. Устройство. Давайте разберемся в проблеме. Данная ошибка возникает после определенного пробега устройства. Ошибки в датчиках или по другому в концевиках. Ошибка 59.F0 означает что неисправна лента переноса, но если лента не прошла свой ресурс заявленным производителем, то какой смысл ее менять, да и к тому же это не дешевое удовольствие.
Разберем в чем неисправность ошибки, в ленте переноса изображения есть микрик, в котором со временем окисляется контакт и мозги устройства сигнализируют ошибку, не дающую дальнейшей работы на оборудовании.
Что можно сделать в данной ситуации, самое простое заменить ленту, второе очистка микрика от окислов. Чтобы до него добраться сначала надо разобрать принтер и извлечь ленту переноса. Далее становится труднее, так как повредив перенос изображения, вы автоматически попадаете на замену ее. Сам датчик не разбирается легко, концевик можно извлечь с помощью иголок не повредив его крепление. Контакты нужно очистить и привезти в порядок. Мультиметр должен показывать сопротивление не больше одного ома. Чтоб сэкономить время и деньги вы всегда можете обратиться к нам по ремонту принтеров.
Замена ленты переноса или профилактика аппарата
При разборке узла переноса нужно быть очень внимательным, так как повредив узел уже нельзя будет добиться идеальной печати документов. По работе мастер извлекает ленту переноса, разбирает ее полностью, проводит профилактику, затем добирается до виновника ошибки. Так как к нам очень много заходит аппаратов с этими ошибками, у нас есть инструмент который легко извлекает ножку микрика из датчика.
Провести ремонт в нашем сервисе довольно просто, создав заявку или обратившись по другим контактам. Занимает по времени от одного до двух дней в зависимости от загруженности инженеров. Насколько долго это прослужит, прослужит до конца ресурса ленты переноса.
Do you have an HP Color LaserJet MFP M477 series printer? Is your printer displaying 59.F0 error on its touchscreen display? Online research indicates that this error message can indicate that your printer has experienced a hardware malfunction. However, sometimes, this error can be resolved by upgrading the printer’s firmware. Hewlett Packard makes a Mac application named HP Firmware Updater. However, this application can’t communicate with the printer when it is displaying this error message. Here are instructions that I received from HP that include alternate ways to install a firmware update.
To get the best support for your printer, please contact HP support or 1-800 334 5144. If you follow these instructions you do so at your own risk. Failing to install firmware properly on a device can leave that device completely inoperable.
I had a productive chat session with Rakesh of HP support. He sent me instructions for installing new firmware into my MFP m477fdn. He also sent me the current firmware for my HP MFP m477fdn printer. Please contact HP support to get the most current firmware file for your specific printer model. I put my firmware (DCCV1_51.prn) onto a USB flash drive formatted as a FAT32 drive. I connected the flash drive to the printer and followed the instructions to install the firmware into the printer. The method is a bit counter-intuitive, but follow the instructions and be patient. I waited for about 2 minutes after loading the firmware file. The printer sat idle during this time and displayed no messages that it was doing anything. Then the printer restarted, as the instructions indicated it would. The printer started up normally and displayed its Ready screen. The 59.0F error was resolved. I was then able to print a configuration report which listed the correct firmware version, Controller Number 15101. I then tested printing from my Mac. It all worked beautifully. If your printer continues to display the 59.0F error message then please contact HP support to find an HP authorized service provider in your area.