Restore job failed error failed to open vddk disk

Veeam Community discussions and solutions for: Failed to open VDDK disk - is read-only mode - [true] of Veeam Backup & Replication

Dik

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Failed to open VDDK disk — is read-only mode — [true]

Hello,
I testing veeam 5.0 and we have run in to some problems.
I have VMware ESX 4.1.0

It is not possible to complete reserve copying.
There is an error.

Backing up object «[datastore1_800] Win7/Win7.vmdk»
BackupDiskFull failed
Client error: Failed to open VDDK disk [[datastore1_800] Win7/Win7.vmdk] ( is read-only mode — [true] )
Failed to open VMDK.
Logon attempt with parameters [VC/ESX: [10.1.2.23];Port: 902;Login: [dik];VMX Spec: [moref=448];Snapshot mor: [448-snapshot-25];Transports: [nbd]] failed because of the following errors:

Server error: End of file



WesleyKnox

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by WesleyKnox » May 11, 2011 1:27 pm

Hi Guys,

My name is Wesley and I have had the same issues for about a week now. I have managed to resolve my issue by enableing VSS for all backup jobs. A domain or local account needs to be local admin on the VM in order to use VSS. Its makes total sense ( read only mode) = VM being on and app, data or files being in use. Having this option enabled will freeze the guest and backup the VM’s in your job. I really hope this helps out people having the same issue.

Thanks

Wesley Knox :)



spgsit5upport

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by spgsit5upport » Jun 24, 2012 7:45 am

VB&R 6.1 on Server 2008 R2

Day 1, full backup job runs fine.
Day 2, incremental backup job runs, VM that worked fine yesterday now gives:

Error: Client error: Failed to open VDDK disk [[VMFS5-EQL] ZCM/ZCM_1.vmdk] ( is read-only mode — [true] ) Failed to open VMDK. Logon attempt with parameters….

The KB http://www.veeam.com/KB1100
is of no help as this VM does NOT have IDE disks!

Seb


ZachW

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by ZachW » Jun 24, 2012 11:23 pm

If you are running into this error while running a job then please open up a ticket with support to get squared away. This error alone does not provide enough information as to why the job is failing. The KB that you are referring to ( while it does contain the «failed to open vddk disk» string ) is referring to a specific error. As seen towards the end of the «problem» row it makes reference to checking the logs for a line along the lines of «Cannot use hotadd to transport to mount Virtual Machines with non-SCSI disks» which is referring to trying to run a job using Virtual Appliance transport mode against a VM containing IDE disks. So, this KB is helpful if someone is throwing the «failed to open vddk disk» error and they happen to see that line within their logs, but I assume this is not the case for you. This is just a generic error being thrown stating that we cannot open the disk for some reason. So, go ahead and open up a ticket with support so we can try and find in the logs what other issue may be causing this error to be thrown.


spgsit5upport

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kte

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[MERGED] Error: Client error: Failed to open VDDK disk [[vmf

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by kte » Sep 17, 2013 4:13 pm

9/15/2013 11:55:16 PM :: Processing ‘xxx1’ Error: Client error: Failed to open VDDK disk [[VMFS_LUN04] xxx/xxx_17.vmdk] ( is read-only mode — [true] )
Failed to open VMDK.
Logon attempt with parameters [VC/ESX: [vcenter];Port: 443;Login: [****];VMX Spec: [moref=vm-748];Snapshot mor: [snapshot-1115];Transports: [san];Read Only: [true]] failed because of the following errors:
Failed to open VMDK.
Logon attempt with parameters [VC/ESX: [vcenter];Port: 443;Login: [****];VMX Spec: [mor

case 00446547


kte

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by kte » Sep 21, 2013 9:54 pm
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It seems to working now I added addition ram and CPU on my vCenter and some esx host could communicate anymore with the vcenter so I restarted there management agents


DaFresh

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by DaFresh » Sep 23, 2013 2:11 pm
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Hello all,

I have had this issue lot of times … specifically on big VM with vhd larger than 1To.
It took me one month to discover that turning up jumbo frame on the storage side resolve the issue, at least for me. I think that my hardware was pushed to the limit because of the IO at the iSCSI layer, resulting in some strange behaviours …
So it seems that sometimes this issue could be caused by a misconfiguration of the storage.

Hope this could help.



EBoucq

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[MERGED] Replication to NFS datastore (NAS)

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by EBoucq » Apr 02, 2015 1:47 pm

Hi,

I have to run replications of a VM (on a SAN) to a NFS datastore on a NAS.
I use Veeam V7.
After a few successful replication, I started to get errors like mentionnig «failed to open vddk disk» and «read-only mode»

Could it be linked to the proxy transport mode configuration that’s been set to «Virtual Appliance» ? What would be the best choice for that kind of storage (NAS) ?

Thanks !


Shestakov

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by Shestakov » Apr 02, 2015 2:01 pm

Hi Eric,
What is the build number of VBRv7 version you are using?
You are correct, one of possible reasons is that Hot Add proxy didn’t unmount disks failed server. Another guess is that there is a VM with unsupported disks type like IDE virtual disks.
Please review the topic and this article.
Thanks.



Shestakov

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by Shestakov » Apr 02, 2015 3:32 pm

EBoucq wrote:I’m using VBR v 7.0.0.871.

Great, that`s the last release version of v7 (patch 4). Is there a reason why you are not updating to v8?

EBoucq wrote:If the VM source is on a SAN and the replica on a NAS (NFS), what transport mode would you recommend

To streamline the replication process, you can deploy a backup proxy on a VM. The virtual backup proxy must be registered on an ESX(i) host that has a direct connection to the target datastore. In this case, the backup proxy will be able to use the Virtual Appliance transport mode for writing replica data to target.
What transport mode for replication VBR is using now? Do you see the [hotadd] or [nbd] tag next to the target proxy server name in the VM processing log?

This topic contains more relevant info. Please take a look.
Thanks.


EBoucq

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by EBoucq » Apr 03, 2015 7:14 am

Hi Nikita,

This is how the replication is set up:
Source proxy: transport mode —> Virtual appliance —> [hotadd] appears in the log
target proxy: transport mode —> Virtual appliance —> [hotadd] appears in the log
Shouldn’t I choose an other option than Virtual appliance if I don’t want hotadd

Source VM is a Windows Vista 64-bit with LSI Logic SAS controller.


Shestakov

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by Shestakov » Apr 03, 2015 12:09 pm

Thanks for the answer.
If you don`t want to use hot-add, you can switch to the Network mode.
You can instruct VBR to switch to the Network transport mode and transfer VM data over the LAN if the primary transport mode — Direct SAN Access or Virtual Appliance — becomes inaccessible. This option is enabled by default to ensure that jobs and tasks can be completed successfully in any situation.
Thanks.



adrianoses

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by adrianoses » Oct 08, 2019 3:33 pm

Hi Guys,

My name is Adrian, and I have this error trying to do a Quick Migration with Veeam BackUp and Replication Update 4:

8/10/2019 11:25:27 :: Copying VM files Error: Failed to open VDDK disk [[datastore1] VM HADES/hades_1-s001.vmdk] ( is read-only mode — [true] )
Logon attempt with parameters [VC/ESX: [192.168.1.3];Port: 902;Login: [root];VMX Spec: [moref=30];Snapshot mor: [30-snapshot-1];Transports: [nbd];Read Only: [true]] failed because of the following errors:
Failed to replicate content of the disk [vddk://<vddkConnSpec><viConn name=»192.168.1.3″ authdPort=»902″ vicPort=»443″ /><vmxPath vmRef=»30″ datacenterRef=»ha-datacenter» datacenterIn

The source is ESXI 5.5 and the destination is ESXI 6.7

Thanks!!!


wishr

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by wishr » Oct 08, 2019 3:47 pm

Hello Adrian,

Welcome to Veeam Community Forums!

If none of the aforementioned solutions help, please reach out to our technical support team directly and post your support case ID here once you have it. This procedure is in place to make sure you get a solution ASAP and community members benefit from such posts.

Thanks


Matej.Sur

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by Matej.Sur » Mar 03, 2020 1:20 pm

Hi everybody! I have similar problem. Backups often fail with error:

Failed to open VDDK disk [xxx.vmdk] ( is read-only mode — [true] )
Logon attempt with parameters [VC/ESX: [xxx];Port: 443;Login: [veeam@vsphere.local];VMX Spec: [moref=vm-23766];Snapshot mor: [snapshot-26772];Transports: [nbd];Read Only: [true]] failed because of the following errors:
Failed to open disk for read.
Failed to upload disk.
Agent failed to process method {DataTransfer.SyncDisk}.

and in log is this additional info: VDDK error: 30028 (Network operation timed out). Value: 0x000000000000754c

I have tried to use different transport modes, and proxies but no difference. Originally I suspected network connection but there is no errors or any problems. Backup jobs sometime works fine, sometime some jobs are successful at retry and sometime jobs fail. Any advice or idea? Thanks a lot in advance!



joebranca

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Re: Failed to open VDDK disk — is read-only mode — [true]

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by joebranca » Jul 05, 2022 4:11 pm

Overnight with no changes to the environment, all VMs on a specific ESX host (out of about 14 or 15 in a cluster) are failing backups with this error. Specifically:

Error: Failed to open VDDK disk vmstore* *.vmdk ( is read-only mode — [true] )
Logon attempt with parameters [VC/ESX: [vcenter.fqdn];Port: 443;Login: [veeam.credentials];VMX Spec: [moref=vm-4126];Snapshot mor: [snapshot-9762436];Transports: [nbd];Read Only: [true]] failed because of the following errors:
Failed to open disk for read.
Failed to upload disk. Skipped arguments: [vddkConnSpec>];
Agent failed to process method {DataTransfer.SyncDisk}.

I had a very similar situation a couple of months back where a particular target ESX host in a remote site cluster had replications to its VM replicas failing. I opened a case for that at the time (05445191) but could not determine root cause and the situation cleared itself up after a couple of days.

I’ll open a separate case for this issue but I’m wondering if this behavior points to something obvious, despite no change to the hosts/cluster on the VMWare side?


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I was configuring a windows server for Veeam Backup & Replication 6 at a customer, and after some days of work I got a weird error while running some new backup jobs just created:

Error: Client error: Failed to open VDDK disk [[XXXXXX] VMNAME/VMNAME.vmdk] ( is read-only mode - [true] ) Failed to open VMDK. Logon attempt with parameters [VC/ESX: [192.168.150.70];Port: 443;Login: [****];VMX Spec: [moref=vm-116];Snapshot mor: [snapshot-161];Transports: [hotadd]] failed because of the following errors:

Trying to run some of those failing jobs manually, I saw the job was stuck while trying to copy the vmdk disk file for about 20 minutes, without any single byte transferred. Those timeouts made me loose almost two hours of tests, but at the end I managed to find out the problem.

The strange thing was to have several jobs, all configured in the past days, going on running smoothly. Since Veeam Backup is a windows-based software, my guesses went straight to the credentials used to run the backups. As a temporary step, I had configured the Veeam services to run with domain administrator credentials; asking to customer, he had changed the administrator password in the previous days.

As always on microsoft systems, cached credentials from previous service start (using the old password) were still authenticated by vCenter, thus allowing Veeam backups to run. The misleading situation was the new jobs would have been eventually run by Veeam using those same old credentials, but that was not happening for whatever reason.

At the end, the solution was:

– to complete Veeam deploy as designed, so creating a “veeam” account specifically to run Veeam services and do VSS logins on windows virtual machines. This user has a complex password without expiration. In this way, customer can change the administrator password whenever he wants without compromising Veeam

– a reboot of the windows server where Veeam was installed cleaned all the cached credentials. Needless to say, after the reboot all jobs finished successfully.

В ходе некоторых перестановок на СХД я создал новый LUN (назовем его VMFS05) и мигрировал туда виртуальные машины с другого (VMFS04).

Следующее же резервное копирование окончилось с ошибками: Veeam Backup в упор не видел новый LUN, да еще и выдал ошибку при резервном копировании на части машин.

Backing up object «[VMFS05] PRM-VM/PRM-VM.vmdk»
Unable to establish direct connection to the shared storage (SAN).
Please ensure that:
— HBA is properly installed in the Veeam Backup server computer, or software iSCSI initiator is configured correctly.
— SAN volume can be seen by operating system in the Windows Disk Management snap-in on the Veeam Backup server.
— Read access is allowed for the Veeam Backup server computer on the corresponding LUN (refer to your SAN documentation).

BackupDiskSynt failed
Client error: Failed to open VDDK disk [[VMFS05] PRM-VM/PRM-VM-000002.vmdk] ( is read-only mode — [true] )
Failed to open VMDK.
Logon attempt with parameters [VC/ESX: ;VMX Spec: [moref=vm-15153];Snapshot mor: [snapshot-29342];Transports: [san]] failed because of the following errors:
Failed to open VMDK.
Logon attempt with parameters [VC/ESX: ;VMX Spec: [moref=vm-15153];Snapshot mor: [snapshot-29342];Transports: [nbd]] failed because of the following errors:

Server error: End of file

Диспетчер дисков сервера Veeam показал следующую картину:

Неразмеченный диск №2 — хранилище VMFS05 с работающими виртуальными машинами.

Меня смутило, что LUN виделся только через два пути:

Были обновлены драйвера FC_HBA, драйвер MPIO, сервер перезагружен. После этого сервер увидел четыре пути, но VMFS-раздел так и не появился.

Я заподозрил, что новый раздел как-то неправильно отформатировался. Запустил в ssh-сессии fdisk -l и сессия зависла.
Нагуглил утилиту partedUtil.

Строка с цифрами отвечает за физические параметры устройства. Последующие строки — описание разделов. На нормальном хранилище есть один раздел с типом — 251 (VMFS). На «ненормальном» разделов не видно.

Также можно уловить разницу через vClient:

VMFS05

VMFS06 — еще один новый раздел, отформатированный тем же способом, что и предыдущий.

 Моя догадка оказалась верной — при форматировании нового раздела произошел неизвестный сбой и раздел отформатировался неверно. Хосты его видели, а вот Veeam Backup — нет.

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There was an email notification received from the Veeam B&R server stating that one of the VM replication job had failed with the following error:

Error: Failed to open VDDK disk [[Datastore_Name] VM_replica/VM2-000001.vmdk] ( is read-only mode – [false] ) Logon attempt with parameters [VC/ESX: [vCSA_Name];Port: 443;Login: [domainaccount_name];VMX Spec: [moref=vm-40195];Snapshot mor: [snapshot-112166];Transports: [nbd];Read Only: [false]] failed because of the following errors: Failed to open disk for write. Failed to download disk. Reconnectable protocol device was closed. Failed to upload disk. Age

The first thing done was to log into the Veeam backup server and open the Veeam Backup & Replication console.   veeam_b_r_console

Under the Home, navigate to the Replicas, search for the VM. Then highlight it and right click and open the properties. It will show all the replica jobs which are snapshots on the replica VM in vSphere.

Home-Replicas

Home-Replicas

Search for VM

Search for VM

Select Properties

Select Properties

view Replica Job/snapshots

view Replica Job/snapshots

The two last replica job shows that they were incomplete. This sometimes indicate that there was a problem with the snapshot that was created. Logon to the vSphere web client and check the snapshot manager for the replica VM (the default naming convention is “VMName_replica“). Open the option Snapshots–>Manage Snapshots and you will expand the snapshots until you reach the last two set before “You are here”.

vsphere_snapshot

In the image, you will notice that the snapshot names “Veeam Replica Working Snapshot” which indicate that the snapshot was not completed. To eliminate the job continue failing is to delete all the snapshots with the title “Veeam Replica Working snapshot” and rerun the job from veeam so it can recreate the snapshot. If these snapshot are allowed to remain, the Veeam replica job will continue to fail.

I hope this help to resolve some of the veeam replication job failures.

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