Ricoh has made a mark in the industry by offering solutions that cater to every user. But many times, printers are affected by glitches and errors which are incomprehensible by a non-technical user. So, here is a quick handy guide about How to Fix Ricoh printer error sc400. Error sc400 is one of the most common errors found in these printers, and it is essential to resolve the issue with utmost precision.
On a Ricoh printer, the Ricoh Printer Error sc400 is usually caused by a dirty image density (ID) sensor. The user can clean this sensor themselves rather than pay a technician to come out and do it. A dirty ID sensor may also cause other issues or errors like color misalignment, Ricoh Printer Error sc400. Just wipe them dry with a free cloth. Also, make sure to clean at the five sensors.
Here are a few solutions to resolve the error single-handedly:
Step 1:
- Turn Off your printer
- Now, open the printhead
- After this, turn the printer back on
- Now you will notice that the cartridges are moving to the left. So even before, the cartridges reach the left side, shut down the printer cover but leave the printer turned on.
Step 2:
- Reseat the print head
- Turn off the printer and leave it turned off for a few minutes.
- Turn the printer back on and check if the problem is resolved or not.
Step 3:
- Remove and clean your print head
- Clean the print head connectors with cue tips or/and alcohol.
- Before turning on your printer ensure that the connectors are completely dry.
- Now, press the power button swiftly to start the reboot mode on the printer.
Step 4:
- Take out all of the ink cartridges carefully
- Now, lift the grey bar by where the ink goes
- Lift the print head in the middle of the printer all while the printer is off.
- Now, clean the plastic head primers or cleaners on the printer
Step 5:
- Substitute the problematic cartridge
- Check the printer manually while replacing the cartridge.
Step 6:
- Power down the printer
- Take out the paper and check for any obstructions
Step 7:
- Press the power and copy button on the printer
- Wait for a couple of minutes
- Now, the printer should start, and you need to initiate a nozzle check
Step 8:
- Close the scanning unit.
The problem may also indicate that the ink tanks are not put properly. So, try reseating the ink cartridges and pay attention to them ‘snap’ sound showing that the cartridges are into place. Furthermore, ensure that the unit is being plugged directly into the wall outlet. If the unit is not being plugged directly into the wall outlet, it may not be receiving enough power to function correctly.
If the problem persists, you may contact your nearest technician or call on the toll-free number of the said manufacturer!
Ricoh printers are designed to serve great printing experience in all walks of life. Be it a simple school project, or big ideas of innovation, these printer help you bring your ideas to reality.
However there are days when you face unforeseen errors in your printer. These errors are usually displayed in a coded form which at times becomes difficult to comprehend. It doesn’t mean that you have to run to an IT technician every time. We recommend you to first try a few very simple DIY troubleshooting methods. This article is complied just for that purpose. We will back you up with troubleshooting ways to resolve ‘Ricoh printer error sc400.’ SO let’s get started.
Troubleshooting Ricoh Printer Error SC400
Steps to Fix Ricoh printer Error Code SC400
In this section you will learn about the reasons behind this error, and a few ways that will help you to resolve the error- ‘Ricoh printer error sc400.’ Please make sure you follow the instructions mentioned here with patience and in the right order as they are mentioned. Here we go-
Why does your printer show ‘Ricoh printer error sc400’?
Understanding the reasons behind the error is quite crucial. Understanding it will allow you to tackle the cause at a deeper level and will give a you a better insight on handling the machine in a better way for the future use. So let us first look into the root reasons that cause this error:
- Any error that starts with ‘SC’, refers to fuser or fuser related issue of the printer.
- In this case the issue is because of the dirt that accumulates on the ID sensor of your printer.
Tip: The above point leads us to a simple ‘good printer habit’ of keeping your printer’s environment clean. As over the time, the dust accumulates on the internal parts of your printer that hinder the performance of your printer.
Let us now troubleshoot the error:
Quick Fix:
The first solution to resolve this error is to clean the ID sensors of the printer. In your Ricoh printer there is a set of five sensors. By cleaning them carefully you can resolve the error. So let’s get started:
You will need:
- A clean lint free cloth
- Cleaning solution.
- Canned air cleaner.
Please follow these steps:
- Open the front door of your printer.
- Look for ID sensor board.
Tip: Be sure about recognizing the ID sensors. You can look at its picture from the printer manual or from reliable online sources.
- Now gently and very carefully remove the ID sensor board out of the machine.
- Keep them on a clean disposable paper.
- Arrange for a dry lint free cloth and start to gently clean the ID sensors.
- If the dirt doesn’t comes off you can use a tiny bit of cleaning solution to dampen the lint free cloth to again clean the ID sensors.
Note: Make sure you clean all five of the ID sensors.
- If you can’t physically reach a few inner parts of the ID sensor, please make use of canned air cleaner.
- After cleaning the ID sensors, place them back into the machine.
- Reboot the printer and give it a while to initialize properly.
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How to Fix Error Code SC400 on Ricoh MP C300 Printer? - Ask a Question
I have a Ricoh Printer for last 6months and It work fine but due to some days my screen displayed Error Code SC400 and I’m trying many ways to resolve this error but unable to solve this error. So can anyone give me any suggestion to how I Fix Error Code SC400 On Ricoh MP C300 Printer.
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1
Ans
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Ricoh Printer
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2 years ago
Fix Ricoh SC400 Error Code:
Ricoh error code SC400 is a process control error generally caused by a dirty image density (ID) sensor. Ricoh printers are known for their high-quality printing and low and affordable cost.
Following Factors can also Become the Cause of Ricoh SC400 Error Code;
- Dirty ID sensor.
- Defective IOB.
- Defective BCU.
- Defective LD unit.
- Defective CGB/PPG power pack.
- Non functional ID sensor.
The Ricoh SC400 error is generally caused by a dirty image density (ID) sensor. You can clean the sensor yourself if you are experienced enough or contact professionals at Ricoh printer and follow their instructions.
It can help you to save your time and money which would have been otherwise wasted on a technician or service center. If the ID sensor of printer is dirty, it can cause further problems like color misalignment issues.
You can follow the process below to carefully clean the ID sensor of your Ricoh printer.
- Use a dry, lint-free cloth and carefully wipe down all the five sensors.
- You can also use alcohol to clean the sensors, but make sure every bit of alcohol is wiped off,
- You can also use canned air if you can’t reach the sensors.
- As a precaution, do not use any oil wrapped cloth to wipe the sensors.
- After cleaning the sensors, reboot your printer.
- If the problem still persists, it’s time to replace the ID sensor board.
Some Other Methods to Resolve Error Code SC400 on Ricoh MP C300 Printer;
- With the help of a flashlight, check the paper tray of your printer and see if there is no obstruction that may be causing this error.
- Check the inkhead and see if the cartridges are properly installed or the ink level is at certain level to print.
- Reset all the printheads of the printer.
If you still got doubts in your mind or you are unable to resolve this issue by yourself, you can contact Ricoh printer team where you will be attained by well trained professionals and experts who will guide you through an easy process to resolve your Ricoh sc400 error issue within a short time frame. The engineers at Ricoh printer can be availed at any time of day or night since they are vailable24*7 for the service of their customers.
The ID sensor comprises a set of five sensors, located on the ID sensor board. The ID sensor board is located inside the front door of your Ricoh MP C300 Printer. In our content we are defining the following procedures to clean your ID sensor. The manual shows you the procedure for removing the ID sensor board; you don’t need to do all of those steps just to clean it.
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Recent Questions
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During normal use of the MFP, the same problem may occur and you may not be able to take advantage of the normal copying, printing, and scanning functions. You must first analyze the error code that the Ricoh product has on the front display and accurately note the code indicated. In this case, we take the block code SC400.
The Ricoh error code Sc400 is the name of the error containing the details of the error, including the reason the error occurred, the system component or the failed application to cause this error as well than other information. The numeric code in the error name contains data that can be decrypted by the manufacturer of the failed component or application. The error in using this code can occur in different parts of the system. Even if it carries some information on its behalf, it is always difficult for a user to locate and correct the cause of the error without specific technical knowledge or appropriate software.
Causes of Ricoh Error Code Sc400
- Bad connections
- Defective high voltage power supply board (T1 / PCC / BR)
- Faulty I / O control card
- Defective main control board
- Used transfer belt
If you received this error on your PC, it means that there was a malfunction in the operation of your system. Common reasons include incorrect or failed installation or uninstallation of software that may have left invalid entries in your Windows registry, the consequences of a virus or malware attack, or an improper system shutdown due to a power failure or other factor, the accidental deletion of a person necessary system file or registry entry, as well as several other causes. The immediate cause of the “Ricoh Sc400 Error Code” error is a failure to correctly run one of its normal operations by a system or application component.
Follow the steps to solve Ricoh Error Code Sc400
- Remove the transfer belt from the machine.
- You will now be able to see the ID sensors. The exact location of the sensors is just below the transfer belt unit.
- Clean the ID sensor with a damp cloth. Do not use a dry cloth or paper towel.
- There is a metal plate on the front of the transfer unit, remove it (2 screws) and clean it well.
- Reattach all removed parts.
- Turn on the machine.
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05-01-2018
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Service Call sc400 on a SP C250 printer
I have a printer that just started popping this error. I see other people with similar models have the same issue & have cleaned out 3 sensors & it has fixed the problem.
I am looking for information on where the sensors are on this particular model. I assume they are somewhere towards the back of the printer but I have pretty much ripped this thing apart & am still stymied.
Any help will be greatly appreciated as this thing weighs a ton & I don’t relish having to remove it for shop service.
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05-01-2018
#2
Re: Service Call sc400 on a SP C250 printer
Originally Posted by wackywiz
I have a printer that just started popping this error. I see other people with similar models have the same issue & have cleaned out 3 sensors & it has fixed the problem.
I am looking for information on where the sensors are on this particular model. I assume they are somewhere towards the back of the printer but I have pretty much ripped this thing apart & am still stymied.
Any help will be greatly appreciated as this thing weighs a ton & I don’t relish having to remove it for shop service.your service manual will have the location of all flag and optic sensors
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05-02-2018
#3
Re: Service Call sc400 on a SP C250 printer
Originally Posted by Phil B.
your service manual will have the location of all flag and optic sensors
I just downloaded the service manual and confirmed this. It is called the ID Chip Board. Clean the lenses of the sensors with a soft cloth slightly moistened with water only. If there is evidence of toner scattering, you will need to correct that or the SC 400 will return.
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07-22-2018
#4
Re: Service Call sc400 on a SP C250 printer
Originally Posted by slimslob
I just downloaded the service manual and confirmed this. It is called the ID Chip Board. Clean the lenses of the sensors with a soft cloth slightly moistened with water only. If there is evidence of toner scattering, you will need to correct that or the SC 400 will return.
Agreed, if any PCDU’s are blowing toner they need to be replaced, could also be a worn image transfer belt.
Sent from my ALE-L02 using Tapatalk
Originally Posted by wackywiz
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- How to Fix
Error code SC400 is another most commonly occurring error code that takes place in the Ricoh MP C2500 printer. There can be many causes behind the occurrence of this error which may include ID sensor fittings, loose connector, broken, defective sensor, dirty ID sensor dirty, defective ID sensor, defective IOB, BCU faulty, LD unit broken, CGB/PPG power pack issue, etc. To stop such error from emerging, you should often clean the sensor yourself. You can wipe out the dust with the help of a soft dry cloth. You can also make use of a tiny bit of alcohol for cleaning purpose. If in case you are unable to reach the sensors of the printer, you can make use of canned air to clean them. Make sure you clean all the five sensors. Other than this you can try the following methods to fix the printer error.
Solution 1:
- Turn Off the Ricoh printer and disconnect it from the power source.
- Now in the next step, open the lid of the printer.
- Turn on the printer again you will see that the cartridges will start moving towards the left. You need to close the lid before the cartridges reach its destination.
- Leave the Ricoh printer on and verify whether the issue is resolved.
Solution 2:
- Reseat the print head of your device and turn it off.
- Now, wait for a minute and then turn your printer on again and check if the problem is resolved.
Solution 3:
- Turn off the printer and make sure it is not connected to any power outlet.
- Detach and clean the print head as well as the connectors with the cue tips and alcohol of the gadget.
- Let the connectors dry completely and only then turn on your printer.
- Now, press the power button rapidly to start the reboot mode on the printer, the problem must be solved.
Solution 4:
- Switch off the printer and take out all the cartridges of ink.
- Now, raise up the grey bar by where the ink flows.
- In the next step, left the print head in the center of the device all while the printer was off.
- Now, you need to clean the plastic head primers on the printer.
Solution 5:
Check for obstruction but before doing that power off your Ricoh printer. Exclude the papers from the tray and check for any interference.
Solution 6:
Close your printer unit and check whether the ink tanks are placed correctly. Remove the cartridges and place them accurately at their respective position. Make sure that you hear them locking sound when your place.
The above mentioned were some steps that you need to follow for fixing the error code SC400. But in case, you are unable to do so, don’t get panic. Contact us; we have gathered a team of units that have complete knowledge of every issue and their solutions related to all models of Ricoh printer. To have access to our world-class services all you need to do is to call us at our service helpline number. Our specialists will be gratified to help you.
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