Serial number error please continue to input

AutoCAD

By:

Issue:

The serial number you entered is not valid. Try again. (1)

Causes:

Serial number does not match media or initial activation information

Solution:

Verify the license type of your software

The error can appear if you are trying to use your Subscription ID to activate through Serial Number activation. New subscriptions, however, are not activated with a Serial Number, but rather with the Autodesk Account associated with the specific product (see: Assign Users to Products). Follow these steps:

1. Reset the license on your computer, see How to reset license activation for an Autodesk product for stand-alone license with single-user access.
2. Run the software again.
3. In the Let’s Get Started window, select Sign In or Sign In with your Autodesk ID.
4. Enter your Autodesk Account credentials.
5. The software will activate with your account.

Serial Number check

• The serial number that matches the product media (or product key) used during installation.
• The serial number that matches the product key used during initial activation.

If neither option is possible (e.g., subscription has expired), then uninstall and reinstall the product using the product media (or product key) that matches the new subscription.

Note: For industry collection users, if switching* an active individual product or suite subscription to an industry collection subscription, there is no need to update the serial number for products that are already installed and activated. Attempting to do so may result in the “invalid serial number” error. To ensure continued access to the software, be sure to assign users to the new subscription in the Autodesk Account. However, if a suite subscription expired prior to starting a new industry collection subscription, then a clean uninstall and reinstall of the product is needed from the individual product installer.

Источник

AutoCAD

By:

Issue:

The serial number you entered is not valid. Try again. (1)

Causes:

Serial number does not match media or initial activation information

Solution:

Verify the license type of your software

The error can appear if you are trying to use your Subscription ID to activate through Serial Number activation. New subscriptions, however, are not activated with a Serial Number, but rather with the Autodesk Account associated with the specific product (see: Assign Users to Products). Follow these steps:

1. Reset the license on your computer, see How to reset license activation for an Autodesk product for stand-alone license with single-user access.
2. Run the software again.
3. In the Let’s Get Started window, select Sign In or Sign In with your Autodesk ID.
4. Enter your Autodesk Account credentials.
5. The software will activate with your account.

Serial Number check

• The serial number that matches the product media (or product key) used during installation.
• The serial number that matches the product key used during initial activation.

If neither option is possible (e.g., subscription has expired), then uninstall and reinstall the product using the product media (or product key) that matches the new subscription.

Note: For industry collection users, if switching* an active individual product or suite subscription to an industry collection subscription, there is no need to update the serial number for products that are already installed and activated. Attempting to do so may result in the “invalid serial number” error. To ensure continued access to the software, be sure to assign users to the new subscription in the Autodesk Account. However, if a suite subscription expired prior to starting a new industry collection subscription, then a clean uninstall and reinstall of the product is needed from the individual product installer.

Источник

AutoCAD

By:

Issue:

You might see a serial number error while trying to activate a product for one of several reasons:

Solution:

You entered a typo

Try entering the values again in case you misspelled something.

• The serial number is misspelled:
  • The serial number must have exactly 12 characters (11 numerals and a hyphen).
  • The serial number cannot contain alpha characters.
    See:Finding Serial Numbers & Product Keys
• The company name must match the account name listed for the license.
• The host name is incorrect (only valid for network licenses).
• The machine address, physical address, or host ID is incorrect (only valid for network licenses).
• The host ID is incorrect (only valid for network licenses. For more information, see How to find your Host Name and Physical Address.

Your serial number does not match the product

This error is often displayed as «Serial Number is invalid.» There are several reasons why this mismatch can occur.

• The serial number is valid but is associated with a different product (e.g., AutoCAD LT 2010 versus AutoCAD 2010).
• The serial number is valid but is associated with a different version of AutoCAD (e.g., AutoCAD 2009 versus AutoCAD 2011).
• The serial number is valid for a network deployment, but you are trying to activate the product as a stand-alone license (and vice versa).

Before registering and activating your license, make sure your serial number matches the product, release, and type of license you purchased. You can request a report that lists information about your product serial numbers, including product, version, and status, by visiting Contact Support — License Reports.

Your serial number is no longer valid

There are several reasons why a serial number may not be valid.

• Your product might have been upgraded to a newer version or cross-graded to a different product.
• The serial number is associated with a product or a release of a product that you are not licensed to use.
• The serial number is obsolete and has been replaced with another serial number to simplify a contract.

Before registering and activating your product, make sure your serial number matches the product, release, and the type of license you purchased.
See:

You entered the serial number for an individual product rather than the collection serial number

The Activate button is grayed out.

If you entered the serial number and product key, but the Activate button is grayed out, contact the contract manager to assign the product to you.

Note: After the contract manager assigns the product to you, click Log in as a different user and sign in with your Autodesk Account credentials.

You are trying to activate an ineligible previous version

The contact information doesn’t match what is already associated with the serial number when the product was registered. This can happen if there is a change to your name, the company name, or your address after the product was registered. Keep your contact information up-to-date using Register Once. There, you can add an account with your current information, register products to that account, and delete your old accounts, or those with outdated information.

You’ve exceeded the activation limit

Activation limits are based on the type of license agreement you have. They are designed to remain compliant with your license and protect you from someone else using your license. (You may receive «Error 10: Activation Limit Reached» during the in-product activation process.)

If you have a stand-alone license, you might be able to transfer a license to activate this product. See: Using the License Transfer Utility to Transfer Licenses Online

Otherwise, visit AVA (Autodesk Virtual Agent) to resolve the issue and automatically receive an activation code or connect with an agent. Provide your serial number, request code, and contact information

Источник

AutoCAD

Автор:

Проблема

Введен неверный серийный номер. Повторите попытку. (1)

Причины

Серийный номер не соответствует носителю или данным о первоначальной активации

Решение

Проверка типа лицензии на программное обеспечение

Ошибка может появиться при попытке использовать идентификатор подписки в рамках активации по серийному номеру. Новые подписки не активируются с помощью серийного номера. Для этого используется учетная запись на портале Autodesk Account, связанная с определенной программой (см. раздел Назначение пользователей для программ). Выполните следующие действия.

1. Выполните сброс лицензии на компьютере (см. раздел Сброс активации однопользовательской лицензии программы Autodesk с однопользовательским доступом).
2. Запустите программное обеспечение еще раз.
3. В окне Начнем выберите Войти в систему или Войдите в систему, используя учетную запись Autodesk.
4. Введите данные учетной записи на портале Autodesk Account.
5. Программное обеспечение будет активировано с помощью учетной записи.

Проверка серийного номера

• Серийный номер, соответствующий установочному носителю программы (или ключу продукта), используемый во время установки.
• Серийный номер, соответствующий ключу продукта, используемому во время первоначальной активации.

Если оба варианта недоступны (например, срок действия подписки истек), можно удалить и повторно установить программу при помощи установочного носителя (или ключа продукта), соответствующего текущей подписке.

Примечание. Для пользователей отраслевых коллекций: при переходе* с действующей подписки на отдельный продукт или программный комплекс к подписке на отраслевую коллекцию обновление серийного номера для уже установленных и активированных программ не требуется. При этом может появиться ошибка «Недопустимый серийный номер». Чтобы обеспечить постоянный доступ к программному обеспечению, обязательно назначьте пользователей для новой подписки в учетной записи на портале Autodesk Account. Тем не менее, если срок действия подписки на программный комплекс истек до начала действия новой подписки на отраслевую коллекцию, потребуется полностью удалить и повторно установить программу, используя установщик отдельного продукта.

* Переход с одной подписки на другую до истечения срока действия текущей подписки позволяет воспользоваться преимуществами автоматического перехода (то есть вводить новый серийный номер или переустанавливать программы не требуется). Подробнее о переходе с одной подписки на другую см. в разделе Переход с программного комплекса на коллекцию и активация подписки.

Источник

Serial number error please continue to input

Here’s the error message I get:
>>
Activation process has been terminated

The SERIAL was not found in the database. Most likely the SERIAL has been entered incorrectly.

Press BACK to retry activating (please verify the correct input of the SERIAL) or press CANCEL to abort.

If the problem persists, please visit our support homepage for possible solutions: https://support.securom.com/PAunlock/?c=1200
>>

I click on the link and get this screen:

>>
Serial not recognized

If you have received an error message while activating your application, this page
gives you the necessary information to solve your issue.

The two most common reasons for the inability to activate are:
— Improper / mistyped input of the game serial, or
— Internet connectivity issues (rare firewall and proxy configurations)

Step 1: Verify the correct input of the Serial Code and try again

[I’ve typed the code in correctly.]

Please verify you have typed the serial code correctly in the game activation dialog, and try again.

If you still can’t activate please go on with Step 2.

Step 2: How to manually activate your game
If you can’t activate your game online with the above hints, please read on here.
>>

>>
If you are unable to perform an online activation: how to manually activate your application/game

If you cannot activate your application online, you can manually activate it.

Enter (copy-and-paste or type) your Serial and Unlock Request Code in the appropriate text boxes below and hit the «Generate Unlock Code» button (further instructions below — expand with «+»).

Make sure you include any dashes («-«) or other special characters and enter the codes correctly.

Manually activate your software with the generated Unlock Code (further info below).

Please enter your Serial:

Please enter your Unlock Request Code:

Enter the security code shown above:

How to find Serial and Unlock Request Code

How to manually activate your software with the Unlock Code from above

If you are still unable to activate your application/game, please send the Serial and Unlock Request Code to support_pa@securom.com and we will respond as soon as possible.
>>

I have ONE «Activation Key.» The «Serial» number is supposed to be with my Steam billing information as I bought the game online. I only have an «Invoice ID» on my PayPal receipt.

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