Server sent disconnect message type 2 protocol error the connection is closed by ssh server

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  • 10.1 «The server’s host key is not cached in the registry»
  • 10.2 «WARNING — POTENTIAL SECURITY BREACH!»
  • 10.3 «SSH protocol version 2 required by our configuration but remote only provides (old, insecure) SSH-1»
  • 10.4 «The first cipher supported by the server is … below the configured warning threshold»
  • 10.5 «Remote side sent disconnect message type 2 (protocol error): «Too many authentication failures for root»»
  • 10.6 «Out of memory»
  • 10.7 «Internal error», «Internal fault», «Assertion failed»
  • 10.8 «Unable to use key file», «Couldn’t load private key», «Couldn’t load this key»
  • 10.9 «Server refused our key», «Server refused our public key», «Key refused»
  • 10.10 «Access denied», «Authentication refused»
  • 10.11 «No supported authentication methods available»
  • 10.12 «Incorrect MAC received on packet» or «Incorrect CRC received on packet»
  • 10.13 «Incoming packet was garbled on decryption»
  • 10.14 «PuTTY X11 proxy: various errors»
  • 10.15 «Network error: Software caused connection abort»
  • 10.16 «Network error: Connection reset by peer»
  • 10.17 «Network error: Connection refused»
  • 10.18 «Network error: Connection timed out»
  • 10.19 «Network error: Cannot assign requested address»

This chapter lists a number of common error messages which PuTTY and its associated tools can produce, and explains what they mean in more detail.

We do not attempt to list all error messages here: there are many which should never occur, and some which should be self-explanatory. If you get an error message which is not listed in this chapter and which you don’t understand, report it to us as a bug (see appendix B) and we will add documentation for it.

10.1 «The server’s host key is not cached in the registry»

This error message occurs when PuTTY connects to a new SSH server. Every server identifies itself by means of a host key; once PuTTY knows the host key for a server, it will be able to detect if a malicious attacker redirects your connection to another machine.

If you see this message, it means that PuTTY has not seen this host key before, and has no way of knowing whether it is correct or not. You should attempt to verify the host key by other means, such as asking the machine’s administrator.

If you see this message and you know that your installation of PuTTY has connected to the same server before, it may have been recently upgraded to SSH protocol version 2. SSH protocols 1 and 2 use separate host keys, so when you first use SSH-2 with a server you have only used SSH-1 with before, you will see this message again. You should verify the correctness of the key as before.

See section 2.2 for more information on host keys.

10.2 «WARNING — POTENTIAL SECURITY BREACH!»

This message, followed by «The server’s host key does not match the one PuTTY has cached in the registry», means that PuTTY has connected to the SSH server before, knows what its host key should be, but has found a different one.

This may mean that a malicious attacker has replaced your server with a different one, or has redirected your network connection to their own machine. On the other hand, it may simply mean that the administrator of your server has accidentally changed the key while upgrading the SSH software; this shouldn’t happen but it is unfortunately possible.

You should contact your server’s administrator and see whether they expect the host key to have changed. If so, verify the new host key in the same way as you would if it was new.

See section 2.2 for more information on host keys.

10.3 «SSH protocol version 2 required by our configuration but remote only provides (old, insecure) SSH-1»

By default, PuTTY only supports connecting to SSH servers that implement SSH protocol version 2. If you see this message, the server you’re trying to connect to only supports the older SSH-1 protocol.

If the server genuinely only supports SSH-1, then you need to either change the «SSH protocol version» setting (see section 4.19.4), or use the -1 command-line option; in any case, you should not treat the resulting connection as secure.

You might start seeing this message with new versions of PuTTY (from 0.68 onwards) where you didn’t before, because it used to be possible to configure PuTTY to automatically fall back from SSH-2 to SSH-1. This is no longer supported, to prevent the possibility of a downgrade attack.

10.4 «The first cipher supported by the server is … below the configured warning threshold»

This occurs when the SSH server does not offer any ciphers which you have configured PuTTY to consider strong enough. By default, PuTTY puts up this warning only for Blowfish, single-DES, and Arcfour encryption.

See section 4.22 for more information on this message.

(There are similar messages for other cryptographic primitives, such as host key algorithms.)

10.5 «Remote side sent disconnect message type 2 (protocol error): «Too many authentication failures for root»»

This message is produced by an OpenSSH (or Sun SSH) server if it receives more failed authentication attempts than it is willing to tolerate.

This can easily happen if you are using Pageant and have a large number of keys loaded into it, since these servers count each offer of a public key as an authentication attempt. This can be worked around by specifying the key that’s required for the authentication in the PuTTY configuration (see section 4.23.8); PuTTY will ignore any other keys Pageant may have, but will ask Pageant to do the authentication, so that you don’t have to type your passphrase.

On the server, this can be worked around by disabling public-key authentication or (for Sun SSH only) by increasing MaxAuthTries in sshd_config.

10.6 «Out of memory»

This occurs when PuTTY tries to allocate more memory than the system can give it. This may happen for genuine reasons: if the computer really has run out of memory, or if you have configured an extremely large number of lines of scrollback in your terminal. PuTTY is not able to recover from running out of memory; it will terminate immediately after giving this error.

However, this error can also occur when memory is not running out at all, because PuTTY receives data in the wrong format. In SSH-2 and also in SFTP, the server sends the length of each message before the message itself; so PuTTY will receive the length, try to allocate space for the message, and then receive the rest of the message. If the length PuTTY receives is garbage, it will try to allocate a ridiculous amount of memory, and will terminate with an «Out of memory» error.

This can happen in SSH-2, if PuTTY and the server have not enabled encryption in the same way (see question A.7.3 in the FAQ).

This can also happen in PSCP or PSFTP, if your login scripts on the server generate output: the client program will be expecting an SFTP message starting with a length, and if it receives some text from your login scripts instead it will try to interpret them as a message length. See question A.7.4 for details of this.

10.7 «Internal error», «Internal fault», «Assertion failed»

Any error beginning with the word «Internal» should never occur. If it does, there is a bug in PuTTY by definition; please see appendix B and report it to us.

Similarly, any error message starting with «Assertion failed» is a bug in PuTTY. Please report it to us, and include the exact text from the error message box.

10.8 «Unable to use key file», «Couldn’t load private key», «Couldn’t load this key»

Various forms of this error are printed in the PuTTY window, or written to the PuTTY Event Log (see section 3.1.3.1) when trying public-key authentication, or given by Pageant when trying to load a private key.

If you see one of these messages, it often indicates that you’ve tried to load a key of an inappropriate type into PuTTY, Plink, PSCP, PSFTP, or Pageant.

You may have tried to load an SSH-2 key in a «foreign» format (OpenSSH or ssh.com) directly into one of the PuTTY tools, in which case you need to import it into PuTTY’s native format (*.PPK) using PuTTYgen – see section 8.2.12.

Alternatively, you may have specified a key that’s inappropriate for the connection you’re making. The SSH-2 and the old SSH-1 protocols require different private key formats, and a SSH-1 key can’t be used for a SSH-2 connection (or vice versa).

10.9 «Server refused our key», «Server refused our public key», «Key refused»

Various forms of this error are printed in the PuTTY window, or written to the PuTTY Event Log (see section 3.1.3.1) when trying public-key authentication.

If you see one of these messages, it means that PuTTY has sent a public key to the server and offered to authenticate with it, and the server has refused to accept authentication. This usually means that the server is not configured to accept this key to authenticate this user.

This is almost certainly not a problem with PuTTY. If you see this type of message, the first thing you should do is check your server configuration carefully. Common errors include having the wrong permissions or ownership set on the public key or the user’s home directory on the server. Also, read the PuTTY Event Log; the server may have sent diagnostic messages explaining exactly what problem it had with your setup.

Section 8.3 has some hints on server-side public key setup.

10.10 «Access denied», «Authentication refused»

Various forms of this error are printed in the PuTTY window, or written to the PuTTY Event Log (see section 3.1.3.1) during authentication.

If you see one of these messages, it means that the server has refused all the forms of authentication PuTTY has tried and it has no further ideas.

It may be worth checking the Event Log for diagnostic messages from the server giving more detail.

This error can be caused by buggy SSH-1 servers that fail to cope with the various strategies we use for camouflaging passwords in transit. Upgrade your server, or use the workarounds described in section 4.28.11 and possibly section 4.28.12.

10.11 «No supported authentication methods available»

This error indicates that PuTTY has run out of ways to authenticate you to an SSH server. This may be because PuTTY has TIS or keyboard-interactive authentication disabled, in which case see section 4.23.4 and section 4.23.5.

10.12 «Incorrect MAC received on packet» or «Incorrect CRC received on packet»

This error occurs when PuTTY decrypts an SSH packet and its checksum is not correct. This probably means something has gone wrong in the encryption or decryption process. It’s difficult to tell from this error message whether the problem is in the client, in the server, or in between.

In particular, if the network is corrupting data at the TCP level, it may only be obvious with cryptographic protocols such as SSH, which explicitly check the integrity of the transferred data and complain loudly if the checks fail. Corruption of protocols without integrity protection (such as HTTP) will manifest in more subtle failures (such as misdisplayed text or images in a web browser) which may not be noticed.

Occasionally this has been caused by server bugs. An example is the bug described at section 4.28.8, although you’re very unlikely to encounter that one these days.

In this context MAC stands for Message Authentication Code. It’s a cryptographic term, and it has nothing at all to do with Ethernet MAC (Media Access Control) addresses, or with the Apple computer.

10.13 «Incoming packet was garbled on decryption»

This error occurs when PuTTY decrypts an SSH packet and the decrypted data makes no sense. This probably means something has gone wrong in the encryption or decryption process. It’s difficult to tell from this error message whether the problem is in the client, in the server, or in between.

If you get this error, one thing you could try would be to fiddle with the setting of «Miscomputes SSH-2 encryption keys» (see section 4.28.10) or «Ignores SSH-2 maximum packet size» (see section 4.28.5) on the Bugs panel.

10.14 «PuTTY X11 proxy: various errors»

This family of errors are reported when PuTTY is doing X forwarding. They are sent back to the X application running on the SSH server, which will usually report the error to the user.

When PuTTY enables X forwarding (see section 3.4) it creates a virtual X display running on the SSH server. This display requires authentication to connect to it (this is how PuTTY prevents other users on your server machine from connecting through the PuTTY proxy to your real X display). PuTTY also sends the server the details it needs to enable clients to connect, and the server should put this mechanism in place automatically, so your X applications should just work.

A common reason why people see one of these messages is because they used SSH to log in as one user (let’s say «fred»), and then used the Unix su command to become another user (typically «root»). The original user, «fred», has access to the X authentication data provided by the SSH server, and can run X applications which are forwarded over the SSH connection. However, the second user («root») does not automatically have the authentication data passed on to it, so attempting to run an X application as that user often fails with this error.

If this happens, it is not a problem with PuTTY. You need to arrange for your X authentication data to be passed from the user you logged in as to the user you used su to become. How you do this depends on your particular system; in fact many modern versions of su do it automatically.

10.15 «Network error: Software caused connection abort»

This is a generic error produced by the Windows network code when it kills an established connection for some reason. For example, it might happen if you pull the network cable out of the back of an Ethernet-connected computer, or if Windows has any other similar reason to believe the entire network has become unreachable.

Windows also generates this error if it has given up on the machine at the other end of the connection ever responding to it. If the network between your client and server goes down and your client then tries to send some data, Windows will make several attempts to send the data and will then give up and kill the connection. In particular, this can occur even if you didn’t type anything, if you are using SSH-2 and PuTTY attempts a key re-exchange. (See section 4.20.2 for more about key re-exchange.)

(It can also occur if you are using keepalives in your connection. Other people have reported that keepalives fix this error for them. See section 4.14.1 for a discussion of the pros and cons of keepalives.)

We are not aware of any reason why this error might occur that would represent a bug in PuTTY. The problem is between you, your Windows system, your network and the remote system.

10.16 «Network error: Connection reset by peer»

This error occurs when the machines at each end of a network connection lose track of the state of the connection between them. For example, you might see it if your SSH server crashes, and manages to reboot fully before you next attempt to send data to it.

However, the most common reason to see this message is if you are connecting through a firewall or a NAT router which has timed the connection out. See question A.7.8 in the FAQ for more details. You may be able to improve the situation by using keepalives; see section 4.14.1 for details on this.

Note that Windows can produce this error in some circumstances without seeing a connection reset from the server, for instance if the connection to the network is lost.

10.17 «Network error: Connection refused»

This error means that the network connection PuTTY tried to make to your server was rejected by the server. Usually this happens because the server does not provide the service which PuTTY is trying to access.

Check that you are connecting with the correct protocol (SSH, Telnet or Rlogin), and check that the port number is correct. If that fails, consult the administrator of your server.

10.18 «Network error: Connection timed out»

This error means that the network connection PuTTY tried to make to your server received no response at all from the server. Usually this happens because the server machine is completely isolated from the network, or because it is turned off.

Check that you have correctly entered the host name or IP address of your server machine. If that fails, consult the administrator of your server.

Unix also generates this error when it tries to send data down a connection and contact with the server has been completely lost during a connection. (There is a delay of minutes before Unix gives up on receiving a reply from the server.) This can occur if you type things into PuTTY while the network is down, but it can also occur if PuTTY decides of its own accord to send data: due to a repeat key exchange in SSH-2 (see section 4.20.2) or due to keepalives (section 4.14.1).

10.19 «Network error: Cannot assign requested address»

This means that the operating system rejected the parameters of the network connection PuTTY tried to make, usually without actually trying to connect to anything, because they were simply invalid.

A common way to provoke this error is to accidentally try to connect to port 0, which is not a valid port number.

27 мая, 2017 12:10 пп
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Linux, SSH, VPS

В первой статье этой серии вы узнали о том, как и в каких ситуациях вы можете попробовать исправить ошибки SSH. Остальные статьи расскажут, как определить и устранить ошибки:

  • Проблемы с подключением к серверу: здесь вы узнаете, как исправить ошибки подключения к серверу.
  • Ошибки протокола: в этой статье вы узнаете, что делать, если сбрасываются клиентские соединения, клиент жалуется на шифрование или возникают проблемы с неизвестным или измененным удаленным хостом.
  • Ошибки оболочки: это руководство поможет исправить ошибки ветвления процессов, валидации оболочки и доступа к домашнему каталогу.

После установления соединения и инициирования протокола система может проверить подключение пользователя к системе. SSH поддерживает множество механизмов аутентификации. В этом руководстве рассмотрены два наиболее распространенных механизма: парольная аутентификация и аутентификация на основе SSH-ключей.

Требования

  • Убедитесь, что можете подключиться к виртуальному серверу через консоль.
  • Проверьте панель на предмет текущих проблем, влияющих на работу и состояние сервера и гипервизора.

Основные ошибки

Отказ в доступе (парольная аутентификация)

Примечание: Если вы настроили на сервере SSH-ключи и отключили PasswordAuthentication, сервер не поддерживает паролей. Используйте SSH-ключ, чтобы подключиться к серверу.

Клиенты PuTTY и OpenSSH выдают такое сообщение:

root@111.111.111.111's password:
Permission denied (publickey,password).
PuTTY Error output
root@111.111.111.111's password:
Access denied
Server sent disconnect message
type 2 (protocol error):
"Too many authentication failures for root"

Это значит, что аутентификация прошла неудачно. Ошибка может быть вызвана рядом проблем. Вот несколько советов по устранению этой ошибки:

  • Убедитесь, что вы используете правильное имя пользователя. В CoreOS используйте пользователя core. В FreeBSD используйте аккаунт пользователя freebsd.
  • Парольная аутентификация пользователя может быть нарушена. Проверьте, поддерживает ли парольную аутентификацию веб-консоль сервера. Если она не поддерживает пароли, вам придется попытаться сбросить пароль или обратиться за помощью к службе поддержки, чтобы восстановить доступ.
  • Убедитесь, что сервер поддерживает парольную аутентификацию.

Отказ в доступе (аутентификация на основе SSH-ключей)

Этот метод использует криптографические ключи для аутентификации пользователя.

Читайте также:

  • Как настроить SSH-ключи
  • Создание SSH-ключей для PuTTY

Вы можете получить такую ошибку:

Permission denied (publickey).
PuTTY Error output
Disconnected: No supported authentication methods available (server sent: publickey)

Многие наиболее распространенные проблемы, связанные с аутентификацией на основе ключей, вызваны неправильными правами доступа к файлам или правами собственности. Чтобы устранить проблему, попробуйте сделать следующее:

  • Убедитесь, что файл authorized_keys и сам закрытый ключ имеют правильные права доступа и собственности.
  • Убедитесь, что сервер поддерживает аутентификацию на основе ключей SSH.
  • Убедитесь, что клиент SSH может получить закрытый ключ. Если вы используете PuTTY, убедитесь, что ключи SSH правильно настроены в сессии. Если вы используете OpenSSH, убедитесь, что у закрытого ключа SSH есть соответствующие привилегии.
  • Убедитесь, что файл authorized_keys содержит правильный открытый ключ, и что открытый ключ добавлен на сервер.
  • Возможно, вы используете закрытый ключ, который больше не поддерживается сервисом OpenSSH. Эта ошибка обычно затрагивает серверы OpenSSH 7+ при использовании закрытого DSA-ключа SSH. Обновите конфигурацию сервера.

Консоль не поддерживает пароли

Если вы не можете восстановить доступ к консоли, это может указывать на проблемы с файловой системой или  конфигурацией в подсистеме PAM, которые влияют на механизм аутентификации. Эта ошибка также повлияет на попытки сбросить пароль root и войти в систему через консоль.

В консоли появляется форма аутентификации:

Ubuntu 14.04.4 LTS server tty1
server Login:
Password:

Но после ввода пароля появляется ошибка:

Login incorrect

После сброса пароля вы получите:

You are required to change your password immediately (root enforced)
Changing password for root.
(Current) UNIX Password:

Повторно введите текущий пароль. Если соединение закроется, возможно, вы допустили ошибку, повторно вводя пароль. Повторите попытку.

При успешном завершении вам будет предложено дважды ввести новый пароль:

Enter new UNIX password:
Retype new UNIX password:

Однако если после повторного ввода правильного нового пароля сессия перезапустится (т.е. снова вернется форма для входа в систему) или появится сообщение об ошибке, это означает, что проблема в одном из файлов, в котором хранятся данные аутентификации.

В таком случае рекомендуется обратиться за помощью в службу поддержки хостинг-провайдера, подготовить сервер к повторному развёртыванию или исправить ошибки в настройках PAM.

Устранение неполадок

Проверка доступных методов аутентификации

Если вы используете подробный вывод или следите за логами SSH-клиента, убедитесь, что в сообщении, описывающем методы аутентификации, указаны password и/или publickey.

debug1: Authentications that can continue: publickey,password

Если вы не нашли в списке метод аутентификации, который хотите использовать, откройте файл /etc/ssh/sshd_config. В нём часто допускается ошибка: PasswordAuthentication имеет значение yes, а PermitRootLogin – no или without-password для пользователя root.

Исправьте эту ошибку, перезапустите сервис.

Настройка прав доступа и собственности

Сервер и клиент OpenSSH имеют строгие требования к привилегиям и правам собственности на файлы ключей.

Сервер и клиент OpenSSH должны иметь следующие права:

  • ~./ssh – 700.
  • ~./ssh должен принадлежать текущему аккаунту.
  • ~/.ssh/authorized_keys – 600.
  • ~/.ssh/authorized_keys должен принадлежать текущему аккаунту.

Кроме того, клиент должен также иметь такие права:

  • ~ / .ssh / config – 600.
  • ~ / .ssh / id_ * – 600.

Эти изменения можно внести с помощью консоли.

Проверка открытого и закрытого ключа

Если вы забыли, какой закрытый ключ соответствует тому или иному открытому ключу, инструменты OpenSSH и PuTTY помогут вам сгенерировать открытый ключ на основе зарытого ключа. Полученный результат вы можете сравнить с файлом ~/.ssh/authorized_keys.

Чтобы восстановить открытый ключ на основе закрытого ключа в среде OpenSSH, используйте ssh-keygen и укажите путь к закрытому ключу.

ssh-keygen -y -f ~/.ssh/id_rsa
ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQCfBiMwCU1xoVVp0VbSYV3gTDV/jB57IHdILQ8kJ2622//Lmi4gDPlxA6HXVKq8odkGD/5MjqUw85X2rwEbhoBul74+LCToYJvvvBaDPCgg5z1icCKIJ1m/LJBrGNqPKCgqFWu0EH4/EFP2XIQqWqX1BZtJu/2YWrTr+xFOE/umoYmOd+t3dzQqMsv/2Aw+WmA/x/B9h+41WrobDgCExYNLPYcD0PO7fpsa8CcrZCo+TUWCe7MgQQCSM6WD4+PuYFpUWGw3ILTT51bOxoUhAo19U8B2QqxbMwZomzL1vIBhbUlbzyP/xgePTUhEXROTiTFx8W9yetDYLkfrQI8Q05+f

В среде PuTTY команда PuTTYgen.exe загружает интерфейс, в котором можно использовать опцию Load и импортировать закрытый ключ. PuTTY хранит такие файлы в формате .ppk (нужно знать место хранения файла).

Импортировав ключ, вы увидите окно с разделом Public key for pasting into OpenSSH authorized_keys file. В нём и будет искомый открытый ключ. Выделите текст и вставьте его в файл. Он сгенерирует открытый ключ.

ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQCfBiMwCU1xoVVp0VbSYV3gTDV/jB57IHdILQ8kJ2622//Lmi4gDPlxA6HXVKq8odkGD/5MjqUw85X2rwEbhoBul74+LCToYJvvvBaDPCgg5z1icCKIJ1m/LJBrGNqPKCgqFWu0EH4/EFP2XIQqWqX1BZtJu/2YWrTr+xFOE/umoYmOd+t3dzQqMsv/2Aw+WmA/x/B9h+41WrobDgCExYNLPYcD0PO7fpsa8CcrZCo+TUWCe7MgQQCSM6WD4+PuYFpUWGw3ILTT51bOxoUhAo19U8B2QqxbMwZomzL1vIBhbUlbzyP/xgePTUhEXROTiTFx8W9yetDYLkfrQI8Q05+f imported-openssh-key

Можно проигнорировать комментарий после открытого ключа (imported-openssh-key).

В любом случае этот открытый ключ нужно добавить в файл ~/.ssh/authorized_keys.

OpenSSH 7 и устаревшие ключевые алгоритмы

В системах с OpenSSH 7 (FreeBSD и CoreOS по умолчанию) старые ключи DSA не поддерживаются.

Ключи ssh-dss считаются слабыми, вместо них рекомендуют использовать более надёжные современные алгоритмы.

Следовательно, в данном случае лучшим решением будет создать новые ключи и добавить их на хосты.

Однако в качестве обходного пути вы можете установить в PubkeyAcceptedKeyTypes значение +ssh-dss в файле /etc/ssh/sshd_config.

Заключение

Если у вас не получается самостоятельно настроить аутентификацию SSH, вы можете обратиться за помощью к службе поддержки своего хостинг-провайдера.

Читайте также: Как настроить SSH-ключи

Tags: OpenSSH, PuTTY, SSH

I have HUAWEI S2300 Switch, this is my configuration:

[HUAWEI-A]dis current-configuration
#
!Software Version V100R005C01
 sysname HUAWEI-A
#
 FTP server enable
#
 vlan batch 1 to 4 7 to 8
#
 cluster enable
 ntdp enable
 ntdp hop 16
 ndp enable
#
 dhcp enable
#
 undo http server enable
#
aaa
 authentication-scheme default
 authorization-scheme default
 accounting-scheme default
 domain default
 domain default_admin
 local-user admin password cipher !F&43ULTPTE*61PR4!PYA!!
 local-user admin privilege level 3
 local-user admin service-type ftp
 local-user huawei password cipher N`C55QK<`=/Q=^Q`MAF4<1!!
 local-user huawei privilege level 3
 local-user huawei service-type ssh
 local-user root password cipher WY$*-[*C3%*61PR4!PYA!!
 local-user root privilege level 3
 local-user root service-type telnet ssh
#
interface Vlanif1
 ip address dhcp-alloc
#
interface Vlanif2
 ip address 10.10.11.32 255.255.255.0
#
...

#
 snmp-agent
 snmp-agent local-engineid 000007DB7F00000100006136
 snmp-agent sys-info version v3
#
 sftp server enable
 stelnet server enable
 ssh user admin
 ssh user huawei
 ssh user admin authentication-type password
 ssh user huawei authentication-type password
 ssh user admin service-type stelnet
 ssh user huawei service-type stelnet
#
user-interface maximum-vty 15
user-interface con 0
user-interface vty 0 4
 authentication-mode aaa
 protocol inbound ssh
user-interface vty 5 14
 authentication-mode aaa
#

You see I have created a huawei user use ssh, I can ssh login success use huawei account, but I can not sftp login it.

this is the information I use filezilla client:

response:   fzSftp started, protocol_version=8
command:    open "huawei@10.10.11.32" 22
command:    Pass: ******
error:  Server sent disconnect message
error:  type 2 (protocol error):
error:  "The connection is closed by SSH server
error:  "
error:  cannot connect to server.

edit-01

I added the below configuration:

[Z306-LW-A-aaa]local-user huawei service-type telnet ssh ftp sftp
                                                             ^
Error:Too many parameters found at '^' position.
[Z306-LW-A-aaa]local-user huawei service-type telnet ssh ftp

there only can add the telnet ssh ftp , can not add sftp.


Edit-02

No matter I set the ftp directory to flash: or flash:/

local-user huawei service-type telnet ssh ftp
local-user huawei ftp-directory flash:

when I use filezilla connect there always come out this error:

Status: Unsecure server, does not support FTP over TLS.
Status: The server does not support non-ASCII characters.
Status: Logged in
Status: Read directory listing...
Command: PWD
Response: 257 "flash:" is current directory.
Error: Unable to parse the returned path.
Error: Failed to read directory listing

I’ve got a windows server using CoreFTPServer and any connections to any SFTP site on it are giving a type 2 (protocol error). This seems to be for any connection made to the server from any user or IP.

Error: Server sent disconnect message
Error: type 2 (protocol error)
Error: "key check failed"
Error: Could not connect to server

Does anyone know why the connections are being blocked?

thanks,

Elliott

asked Nov 4, 2010 at 15:49

Elliott Shafii's user avatar

We came across the same issue and we could solve it by eliminating all Linefeed-Characters and comments from the public key file on the CoreFTP-Server.

If you generate the key with PuTTY Key Generator, copy the pure key string into a text-file instead of using the «Save public key» button.

answered Jul 12, 2011 at 11:23

Dirk's user avatar

DirkDirk

312 bronze badges

What client are you using for testing ? Anyway I would try doublechecking the problem with PSFTP and WinSCP.

If the error persists you might want to increase logging — there are lots of different key-checks which could’ve gone wrong.

A common error might include that the Hosts Key has changed. I remember CFTPS doing this daily so you might want to check your %TEMP% Directory for cftpskey.pem and see if it differs from what your clients saved. (Remember SSH doesn’t like changing Hostkeys).

If I’m correct you should prevent this problem from happening by setting the cftpskey.pem to read-only. Because the keys seem already out of sync I recommand resetting the Host Cache on client-side.

For putty / psftp you will find them in the System Registry under

HKCUSoftwareSimonTathamPuttySshHostKeys

answered Nov 4, 2010 at 16:44

pacey's user avatar

paceypacey

3,8431 gold badge16 silver badges31 bronze badges

I ran into this from the client side of a CoreFTP Server and was able to connect by telling the OpenSSH client to not try any key authentication via:

sftp -oPubkeyAuthentication=no user@url

answered Mar 18, 2015 at 19:13

Dan Ullom's user avatar

Dan UllomDan Ullom

111 silver badge1 bronze badge

You should probably add a little more detail to that question:
Are those error messages reported by the connecting client or in a server log file?
Has the server previously worked correctly or is this a new installation that is failing?
What SFTP client(s) are you using to try access the server?
Are you trying to use key based authentication, password-interactive, or some other form of authentication?

The error «key check failed» could mean that either the client is trying to connect with an invalid key, or that the server is set for key based access only and the client is trying to authenticate using another method (such as «password interactive»).

I’ve never used CoreFTPServer (I used OpenSSH on both Linux and Windows (via cygwin in the case of Windows though there are other ports available too)) but if key based authentication has previously been working and suddenly stopped check the file and directory ownership and permissions for the key files on the server — a common issue people see with OpenSSH is that it will refuse to use keys that are stored in an insecure manner (i.e. in a world writeable directory).

If the client is reporting this error apparently before there has been any attempt to authenticate then it could be reacting to the server’s fingerprint not being recognised (i.e. it is a new install or has been changed in some significant way that altered the server’s identity). Though I would expect the work «fingerprint» to be used if this was the problem rather than «key», some people get the terms mixed up so the software could be using the wrong term in the error message.

answered Nov 4, 2010 at 16:28

David Spillett's user avatar

1

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