Socket error 10053 mdaemon

How to Fix Asynchronous Socket Error 10053 on Windows Operating System? Some Windows users are encountering the 10053 error code while trying to connect their computer with an SMTP mail or when trying to perform a Winsock command. This problem is typically linked to router restrictions, overprotective firewalls or Proxies, and VPNs. Asynchronous Socket […]

Содержание

  1. How to Fix Asynchronous Socket Error 10053 on Windows Operating System?
  2. Method 1: Disabling or Uninstalling Overprotective AV suites (if applicable)
  3. Method 2: Performing a Complete TCP / IP reset
  4. Method 3: Rebooting or Resetting your router/modem
  5. A. Restarting your router/modem
  6. B. Resetting your router/modem
  7. Method 4: Disable Proxy or VPN connection (if applicable)
  8. A. Uninstalling System-level VPN
  9. B. Disabling the Proxy Server
  10. Как исправить ошибку асинхронного сокета 10053 в операционной системе Windows?
  11. Метод 1. Отключение или удаление избыточных антивирусных программ (если применимо)
  12. Метод 2: Выполнение полного сброса TCP / IP
  13. Метод 3: перезагрузка или сброс маршрутизатора / модема
  14. A. Перезагрузка роутера / модема
  15. Б. Сброс маршрутизатора / модема
  16. Метод 4: отключите прокси или VPN-соединение (если применимо)

How to Fix Asynchronous Socket Error 10053 on Windows Operating System?

Some Windows users are encountering the 10053 error code while trying to connect their computer with an SMTP mail or when trying to perform a Winsock command. This problem is typically linked to router restrictions, overprotective firewalls or Proxies, and VPNs.

Asynchronous Socket Error 10053

After investigating this particular issue, it turns out that there are several different causes that might be causing this error code. Here’s a shortlist of potential culprits:

  • Connection abort caused by your machine – As it turns out, this problem might occur because there is no space in the socket’s queue, so the socket cannot receive further connection. This type of issue is often related to an active Proxy or VPN network that end up taking up all the precious socket queue. In this case, disabling or uninstalling the Proxy server or VPN client should allow you to fix the issue.
  • Recently aborted connection – Under certain circumstances, this problem can also occur if the local network system aborts a connection after data transmission fails. In this case, the receiver never acknowledges data sent on a data socket. This is typically caused by an overprotective antivirus or firewall.
  • TCP / IP scenario – A troublesome connection can also be responsible for this error code if it timeouts after the local system doesn’t receive an acknowledgment for data sent. If this scenario is applicable, resetting your TCP / IP data should fix the problem and eliminate the error code. If this doesn’t work, you should reboot or reset your router or modem instead.

Method 1: Disabling or Uninstalling Overprotective AV suites (if applicable)

If you’re using a 3rd party suite you’re encountering the 10053 error code when trying to perform a certain action having to do with your email client (like downloading or sending email via VPOP3), chances are this issue is being caused by your antivirus software.

According to some affected users, this problem is often caused by certain versions of McAfee VirusScan and Norton Antivirus – These are just two 3rd party AV that we discovered, but there might be other software causing the same kind of problem.

If this scenario looks like it could be applicable, you should start by disabling the real-time protection and seeing if the error code stops occurring – with most AV suites, you can disable the real-time protection by right-clicking the tray-bar icon and looking for an option that will disable the real-time shields.

Right Click Avast Icon From System Tray To Disable Avast Temporarily

If disabling the real-time protection didn’t end up fixing the issue, follow the instructions below to uninstall the problematic suite from your computer and clear any remnant file to fix the problem:

  1. Open up a Run dialog box by pressing Windows key + R. Next, type ‘appwiz.cpl’ inside the text box and press Enter to open up the Programs and Files menu. Type appwiz.cpl and Press Enter To Open Installed Programs Page
  2. Once you’re inside the Programs and Features menu, scroll down through the list of installed programs and locate the problematic Antivirus or Firewall solution that’s causing the conflict.
  3. When you see it, right-click on it and choose Uninstall from the newly appeared context menu to begin the uninstallation process. Uninstalling your antivirus
  4. Once the operation is complete, reboot your computer and wait for the next startup to complete.
  5. After your computer boots back up, follow the instructions specific to your Antivirus to remove any remnant files left behind by your 3rd party Antivirus installation.
  6. Once you manage to completely remove your 3rd party security suite from your AV, move down to the next potential fix below.

If the same problem still occurs after uninstalling your 3rd party suite or this method is not applicable, move down to the next potential fix below.

Method 2: Performing a Complete TCP / IP reset

If the 10053 error code occurs right after the TCP / IP connection is aborted by Windows, this is most likely a problem with the data transmission timeout or protocol error. As it turns out, this is most likely caused by a glitch with the network adapter or a classic case of bad DNS range.

According to some affected users, this problem can sometimes be fixed by performing a complete TCP / IP reset on every computer that’s part of the local workshop.

If you’re not sure how to do this, follow the instructions below to perform a complete TCP / IP reset from an elevated Command Prompt:

  1. Open up a Run dialog box by pressing Windows key + R. Next, type ‘cmd’ inside the text box and press Ctrl + Shift + Enter to open up an elevated Command Prompt. When prompted by the UAC (User Account Control), click Yes to grant admin access. Running the Command Prompt
  2. Once you’re inside the elevated Command Prompt, type the following commands in order and press Enter after each one to do a complete TCP / IP reset:
  3. After every command is processed successfully, close the elevated Command Prompt and reboot your computer.
  4. Once the next startup is complete, repeat the action that was previously causing the 10053 error code and see if the problem is now fixed.

Method 3: Rebooting or Resetting your router/modem

If the Winsock commands above didn’t fix the problem in your case, you should proceed by excluding your current network from the list of potential culprits.

According to some affected users, this problem is also expected to occur in instances where your ISP (Internet Service Provider) assigns a dynamic IP that conflicts with certain SMTP options.

In case this scenario is applicable, there are 2 ways to fix the problem and avoid getting the 10053 error code:

  • Restarting the network device – This operation will end up refreshing the TCP and IP connection and force your router/modem to assign new information related to your connection.
  • Resetting the network device – This will clear any custom settings your router or modem is currently enforcing and return your network device to its factory settings.

If you’re planning or enforcing this method, our advice to start with a simple restart and move out to the second procedure only if the first sub-guide (A) doesn’t fix the problem:

A. Restarting your router/modem

If you want to fix the problem without resetting any sensitive data that’s currently stored by your router or modem, this is the way to do it.

In order to perform a router reboot (restart), turn your attention to the rear part of your network device and press the On / Off button to power off the device. After you do this, also disconnect the power cable from the power outlet it’s currently connected to and wait for a full minute in order to ensure that the power capacitors are completely drained.

Rebooting Router

After you manage to restart your router, make sure to disconnect the power cable and wait for a full minute to ensure that the power capacitors are completely drained before restoring power.

Once the period is passed, re-connect the power cable and wait until the Internet access is re-established before repeating the action that was causing the error code before.

If the same problem is still occurring, move down to the next potential fix below.

B. Resetting your router/modem

If the first method didn’t work in your case, chances are you’re dealing with a more serious inconsistency that is rooted inside the settings menu of your router or modem.

In this case, you should reset your router or modem to its factory state, restore internet access, and see if this operation ends up fixing the 10053 error.

Important: Before you enforce this operation, keep in mind that it will end up clearing any settings that you have previously established for your router. This will include any saved PPPoE credentials, whitelisted or blocked posts, and forwarded TCP / IP data.

To initiate a router or modem reset, look for the reset button (typically located on the back of your router). When you manage to locate it, press the Reset button and keep it presses for 10 seconds or until you notice all the device LEDs flashing at the same time.

Resetting Router

Note: With most router models, you will need a sharp object in order to be able to press and hold on the Reset button.

After the reset procedure is complete, wait until the Internet access is re-established, then see if the 10053 error code is now fixed. Keep in mind that if your ISP is using PPPoE, you will need to re-insert the correct credentials before Internet access is restored.

If this scenario was not applicable or you already tried this with no success, move down to the next potential fix below.

Method 4: Disable Proxy or VPN connection (if applicable)

If none of the methods above have fixed the issue in your case and you’re using a VPN client or a Proxy server to hide the origin of your connection, this is most likely the source of the 10053 error.

We managed to find a lot of user reports claiming this particular error was caused either by a VPN client or a proxy server that was enforced at a system level.

Depending on the anonymity solution that you’re using, you should be able to fix the problem either by disabling the proxy server or by uninstalling the system level VPN altogether.

We’ve covered both potential scenarios, so feel free to follow one of the sub-guides below to either disable the system-level proxy server or uninstall the VPN client:

A. Uninstalling System-level VPN

  1. Press Windows key + R to open up a Run dialog box. Once you’re inside, type ‘appwiz.cpl’ inside the text box and press Enter to open up the Programs and Features menu. When you are prompted by the UAC (User Account Control), click Yes to grant admin access. Type appwiz.cpl and Press Enter To Open Installed Programs Page
  2. Once you’re inside the Programs and Features screen, find the VPN client among the list of installed applications. When you find it, right-click on it and choose Uninstall from the newly appeared context menu. Uninstalling a VPN tool
  3. From the insides of the installation screen, follow the on-screen prompts to complete the installation process, then reboot your computer once the operation is complete and see if the issue is fixed once the next startup is complete.

B. Disabling the Proxy Server

  1. Open up a Run dialog box by pressing Windows key + R. Inside the text box, type ‘inetcpl.cpl’ and press Enter to pen up the Internet Properties tab. When you’re prompted by the UAC (User Account Control), click Yes to grant admin access. Run dialog: inetcpl.cpl
  2. Once you’re inside the Internet Properties screen, go over the Connection tab from the horizontal menu on the top of the screen, then click on LAN Settings (right under Local Area Network LAN settings).

Open LAN settings in Internet Options
Once you’re inside the Local Area Network (LAN) settings, access the Proxy server category and uncheck the box associated with Use a proxy server for your LAN.

Disabling the Proxy server

  • After you have successfully disabled the Proxy server, reboot your computer and see if the problem is fixed once the next startup is complete.
  • Источник

    Как исправить ошибку асинхронного сокета 10053 в операционной системе Windows?

    Некоторые пользователи Windows сталкиваются с кодом ошибки 10053 при попытке подключить свой компьютер с помощью почты SMTP или при попытке выполнить команду Winsock. Эта проблема обычно связана с ограничениями маршрутизатора, чрезмерно защищающими брандмауэрами или прокси-серверами и VPN.

    Ошибка асинхронного сокета 10053

    Программы для Windows, мобильные приложения, игры — ВСЁ БЕСПЛАТНО, в нашем закрытом телеграмм канале — Подписывайтесь:)

    После изучения этой конкретной проблемы выяснилось, что существует несколько различных причин, которые могут вызывать этот код ошибки. Вот краткий список потенциальных виновников:

    • Прерывание соединения из-за вашей машины. Как оказалось, эта проблема может возникнуть из-за того, что в очереди сокета нет места, поэтому сокет не может получить дальнейшее соединение. Этот тип проблемы часто связан с активным прокси-сервером или сетью VPN, которые в конечном итоге занимают всю драгоценную очередь сокетов. В этом случае отключение или удаление прокси-сервера или VPN-клиента должно позволить вам решить проблему.
    • Недавно прерванное соединение — при определенных обстоятельствах эта проблема также может возникнуть, если система локальной сети прерывает соединение после сбоя передачи данных. В этом случае получатель никогда не подтверждает данные, отправленные через сокет данных. Обычно это вызвано чрезмерной защитой антивируса или брандмауэра.
    • Сценарий TCP / IP — проблемное соединение также может быть причиной этого кода ошибки, если оно истекает после того, как локальная система не получает подтверждения для отправленных данных. Если этот сценарий применим, сброс данных TCP / IP должен решить проблему и устранить код ошибки. Если это не сработает, вам следует перезагрузить или перезагрузить маршрутизатор или модем.

    Метод 1. Отключение или удаление избыточных антивирусных программ (если применимо)

    Если вы используете сторонний пакет, вы сталкиваетесь с кодом ошибки 10053 при попытке выполнить определенное действие, связанное с вашим почтовым клиентом (например, загрузка или отправка электронной почты через VPOP3), скорее всего, эта проблема вызвана вашим программа-антивирус.

    По словам некоторых затронутых пользователей, эта проблема часто вызвана определенными версиями McAfee VirusScan и Norton Antivirus — это всего лишь две сторонние антивирусные программы, которые мы обнаружили, но может быть и другое программное обеспечение, вызывающее такую ​​же проблему.

    Если этот сценарий выглядит так, как будто он может быть применим, вы должны начать с отключения защиты в реальном времени и посмотреть, перестает ли возникать код ошибки — в большинстве пакетов AV вы можете отключить защиту в режиме реального времени, щелкнув правой кнопкой мыши панель в трее. значок и ищет параметр, который отключит экраны в реальном времени.

    Щелкните правой кнопкой мыши значок Avast на панели задач, чтобы временно отключить Avast

    Если отключение защиты в реальном времени не привело к устранению проблемы, следуйте приведенным ниже инструкциям, чтобы удалить проблемный пакет со своего компьютера и удалить все остаточные файлы, чтобы устранить проблему:

    1. Откройте диалоговое окно «Выполнить», нажав клавиши Windows + R. Затем введите «appwiz.cpl» в текстовое поле и нажмите Enter, чтобы открыть меню «Программы и файлы».Введите appwiz.cpl и нажмите Enter, чтобы открыть страницу установленных программ.
    2. Зайдя в меню «Программы и компоненты», прокрутите список установленных программ и найдите проблемный антивирус или брандмауэр, вызывающий конфликт.
    3. Когда вы его увидите, щелкните его правой кнопкой мыши и выберите «Удалить» из появившегося контекстного меню, чтобы начать процесс удаления.Удаление антивируса
    4. После завершения операции перезагрузите компьютер и дождитесь завершения следующего запуска.
    5. После того, как компьютер загрузится, следуйте инструкциям, относящимся к вашему антивирусу, чтобы удалить все остаточные файлы, оставшиеся после установки стороннего антивируса.
    6. Как только вам удастся полностью удалить сторонний пакет безопасности из вашего AV, перейдите к следующему потенциальному исправлению ниже.

    Если та же проблема все еще возникает после удаления вашего стороннего пакета или этот метод не применим, перейдите к следующему потенциальному исправлению ниже.

    Метод 2: Выполнение полного сброса TCP / IP

    Если код ошибки 10053 возникает сразу после разрыва соединения TCP / IP в Windows, скорее всего, это проблема с тайм-аутом передачи данных или ошибкой протокола. Как выясняется, это, скорее всего, вызвано сбоями в работе сетевого адаптера или классическим случаем неправильного диапазона DNS.

    По словам некоторых затронутых пользователей, эту проблему иногда можно решить, выполнив полный сброс TCP / IP на каждом компьютере, входящем в состав локальной мастерской.

    Если вы не знаете, как это сделать, следуйте приведенным ниже инструкциям, чтобы выполнить полный сброс TCP / IP из командной строки с повышенными привилегиями:

    1. Откройте диалоговое окно «Выполнить», нажав клавиши Windows + R. Затем введите cmd внутри текстового поля и нажмите Ctrl + Shift + Enter, чтобы открыть командную строку с повышенными правами. По запросу UAC (Контроль учетных записей пользователей) нажмите Да, чтобы предоставить доступ администратора.Запуск командной строки
    2. Как только вы войдете в командную строку с повышенными привилегиями, введите следующие команды по порядку и нажмите Enter после каждой, чтобы выполнить полный сброс TCP / IP: ipconfig / flushdns nbtstat -R nbtstat -RR netsh int reset all netsh int ip reset netsh winsock сброс настроек
    3. После успешной обработки каждой команды закройте командную строку с повышенными привилегиями и перезагрузите компьютер.
    4. После завершения следующего запуска повторите действие, которое ранее вызывало код ошибки 10053, и посмотрите, устранена ли проблема.

    Метод 3: перезагрузка или сброс маршрутизатора / модема

    Если приведенные выше команды Winsock не устранили проблему в вашем случае, вам следует продолжить, исключив текущую сеть из списка потенциальных виновников.

    По мнению некоторых затронутых пользователей, эта проблема также может возникать в тех случаях, когда ваш интернет-провайдер назначает динамический IP-адрес, который конфликтует с определенными параметрами SMTP.

    В случае, если этот сценарий применим, есть два способа решить проблему и избежать получения кода ошибки 10053:

    • Перезагрузка сетевого устройства — эта операция завершит обновление TCP- и IP-соединения и заставит ваш маршрутизатор / модем назначить новую информацию, связанную с вашим подключением.
    • Сброс сетевого устройства — это очистит все пользовательские настройки, которые в настоящее время применяются вашим маршрутизатором или модемом, и вернет ваше сетевое устройство к заводским настройкам.

    Если вы планируете или применяете этот метод, мы советуем начать с простого перезапуска и переходить ко второй процедуре только в том случае, если первое вспомогательное руководство (A) не решает проблему:

    A. Перезагрузка роутера / модема

    Если вы хотите решить проблему без сброса каких-либо конфиденциальных данных, которые в настоящее время хранятся на вашем маршрутизаторе или модеме, это способ сделать это.

    Чтобы выполнить перезагрузку (перезагрузку) маршрутизатора, обратите внимание на заднюю часть сетевого устройства и нажмите кнопку включения / выключения, чтобы выключить устройство. После этого также отсоедините кабель питания от розетки, к которой он в данный момент подключен, и подождите целую минуту, чтобы убедиться, что силовые конденсаторы полностью разряжены.

    Перезагрузка роутера

    После того, как вам удастся перезапустить маршрутизатор, обязательно отключите кабель питания и подождите целую минуту, чтобы убедиться, что силовые конденсаторы полностью разряжены, прежде чем возобновлять питание.

    По истечении этого периода повторно подключите кабель питания и дождитесь восстановления доступа к Интернету, прежде чем повторять действие, которое ранее вызывало код ошибки.

    Если та же проблема все еще возникает, перейдите к следующему потенциальному исправлению ниже.

    Б. Сброс маршрутизатора / модема

    Если в вашем случае первый метод не сработал, скорее всего, вы имеете дело с более серьезным несоответствием, которое коренится в меню настроек вашего маршрутизатора или модема.

    В этом случае вам следует сбросить маршрутизатор или модем до заводского состояния, восстановить доступ в Интернет и посмотреть, закончится ли эта операция исправлением ошибки 10053.

    Важно: прежде чем принудительно выполнить эту операцию, имейте в виду, что в конечном итоге будут удалены все настройки, которые вы ранее установили для своего маршрутизатора. Это будет включать любые сохраненные учетные данные PPPoE, внесенные в белый список или заблокированные сообщения и перенаправленные данные TCP / IP.

    Чтобы инициировать сброс маршрутизатора или модема, найдите кнопку сброса (обычно она находится на задней панели маршрутизатора). Когда вам удастся найти его, нажмите кнопку сброса и удерживайте ее нажатой в течение 10 секунд или пока не заметите, что все светодиоды устройства мигают одновременно.

    Сброс маршрутизатора

    Примечание. Для большинства моделей маршрутизаторов вам понадобится острый предмет, чтобы можно было нажать и удерживать кнопку сброса.

    После завершения процедуры сброса дождитесь восстановления доступа к Интернету, затем посмотрите, исправлен ли теперь код ошибки 10053. Имейте в виду, что если ваш интернет-провайдер использует PPPoE, вам нужно будет повторно вставить правильные учетные данные, прежде чем доступ в Интернет будет восстановлен.

    Если этот сценарий неприменим или вы уже пробовали это безуспешно, перейдите к следующему потенциальному исправлению ниже.

    Метод 4: отключите прокси или VPN-соединение (если применимо)

    Если ни один из вышеперечисленных методов не устранил проблему в вашем случае, и вы используете VPN-клиент или прокси-сервер, чтобы скрыть происхождение вашего подключения, это, скорее всего, является источником ошибки 10053.

    Нам удалось найти множество пользовательских отчетов, в которых утверждалось, что эта конкретная ошибка была вызвана либо клиентом VPN, либо прокси-сервером, который был принудительно применен на системном уровне.

    В зависимости от используемого вами решения по обеспечению анонимности вы сможете решить проблему, отключив прокси-сервер или полностью удалив VPN на системном уровне.

    Мы рассмотрели оба возможных сценария, поэтому не стесняйтесь следовать одному из нижеприведенных руководств, чтобы отключить прокси-сервер системного уровня или удалить VPN-клиент:

    Источник

    The following Winsock Error codes can be recorded by MDaemon to report socket failures. The code descriptions are detailed below followed by why these socket errors may occur in MDaemon.

    WSAEADDRNOTAVAIL
    10049
    Cannot assign requested address.
    The requested address is not valid in its context. This normally results from an attempt to bind to an address that is not valid for the local computer. This can also result from connect, sendto, WSAConnect, WSAJoinLeaf, or WSASendTo when the remote address or port is not valid for a remote computer (for example, address or port 0).

    Winsock 10049 typically occurs when MDaemon is configured to bind an invalid or non-existent IP address.

    WSAECONNABORTED
    10053
    Software caused connection abort.
    An established connection was aborted by the software in your host computer, possibly due to a data transmission time-out or protocol error.

    WSAECONNRESET
    10054
    Connection reset by peer.
    An existing connection was forcibly closed by the remote host. This normally results if the peer application on the remote host is suddenly stopped, the host is rebooted, the host or remote network interface is disabled, or the remote host uses a hard close (see setsockopt for more information on the SO_LINGER option on the remote socket). This error may also result if a connection was broken due to keep-alive activity detecting a failure while one or more operations are in progress. Operations that were in progress fail with WSAENETRESET. Subsequent operations fail with WSAECONNRESET

    WSAETIMEDOUT
    10060
    Connection timed out.
    A connection attempt failed because the connected party did not properly respond after a period of time, or the established connection failed because the connected host has failed to respond.

    WSAECONNREFUSED
    10061
    Connection refused.
    No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the foreign host—that is, one with no server application running.

    Do these errors occur when sending to one specific domain, or are you getting these errors for all outgoing emails?


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    Further on what AceOfSpades mentioned.  

    Without a snippet of the SMTP out log, I’m unable to verify the exact reason but the Winsock errors are network related errors.  Depending on where the errors are in the SMTP out transaction between the servers, it could clue you to what could be causing the issue.

    Verify if there is anything on the network that could be filtering these outbound SMTP sessions, such as a third party Firewall, Windows Firewall, third party AntiVirus software, ISP, etc…

    Feel free to PM me a snippet of the SMTP out logs where the issue is happening.  The SMTP out log can be found in the MDaemonLogs directory.

    Let me know if I can help further.

    Ian


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    Author S. Noman Jafar

    #ACE: These error comes out only with few random domains. otherwise SMTP is working fine. 

    For more information kindly see the logs.

    Tue 2015-09-01 11:11:28: [6314:2] Session 6314; child 2

    Tue 2015-09-01 11:11:28: [6314:2] Parsing message

    Tue 2015-09-01 11:11:28: [6314:2] * From: ***@abc.com.pk

    Tue 2015-09-01 11:11:28: [6314:2] * To: *****@xyz.com.pk

    Tue 2015-09-01 11:11:28: [6314:2] * Subject: FW: LIGHTING FIXTURES 

    Tue 2015-09-01 11:11:28: [6314:2] * Size (bytes): 1292502

    Tue 2015-09-01 11:11:28: [6314:2] * Message-ID: <001e01d0e475$73af01a0$5b0d04e0$@com.pk>

    Tue 2015-09-01 11:11:28: [6314:2] Attempting SMTP connection to [xyz.com.pk]

    Tue 2015-09-01 11:11:28: [6314:2] Resolving MX records for [xyz.com.pk] (DNS Server: 10.10.1.10)…

    Tue 2015-09-01 11:11:28: [6314:2] * P=010 S=000 D=xyz.com.pk TTL=(10) MX=[igw5002.site4now.net]

    Tue 2015-09-01 11:11:28: [6314:2] Attempting SMTP connection to [igw5002.site4now.net:25]

    Tue 2015-09-01 11:11:28: [6314:2] Resolving A record for [igw5002.site4now.net] (DNS Server: 10.10.1.10)…

    Tue 2015-09-01 11:11:28: [6314:2] * D=igw5002.site4now.net TTL=(10) A=[208.118.63.21]

    Tue 2015-09-01 11:11:28: [6314:2] * D=igw5002.site4now.net TTL=(10) A=[208.118.63.23]

    Tue 2015-09-01 11:11:28: [6314:2] * D=igw5002.site4now.net TTL=(10) A=[208.118.63.5]

    Tue 2015-09-01 11:11:28: [6314:2] * D=igw5002.site4now.net TTL=(10) A=[208.118.63.12]

    Tue 2015-09-01 11:11:28: [6314:2] Randomly picked 208.118.**.** from list of A records

    Tue 2015-09-01 11:11:28: [6314:2] Attempting SMTP connection to [208.118.**.**:25]

    Tue 2015-09-01 11:11:28: [6314:2] Waiting for socket connection…

    Tue 2015-09-01 11:11:28: [6314:2] * Connection established (203.170.**.**:24861 -> 208.118.**.**:25)

    Tue 2015-09-01 11:11:28: [6314:2] Waiting for protocol to start…

    Tue 2015-09-01 11:11:29: [6314:2] <— 220 IGW04.site4now.net

    Tue 2015-09-01 11:11:29: [6314:2] —> EHLO webmail.clipsal.com.pk

    Tue 2015-09-01 11:11:29: [6314:2] <— 250-IGW04.site4now.net Hello [203.170.**.**]

    Tue 2015-09-01 11:11:29: [6314:2] <— 250-SIZE 31457280

    Tue 2015-09-01 11:11:29: [6314:2] <— 250-AUTH LOGIN CRAM-MD5

    Tue 2015-09-01 11:11:29: [6314:2] <— 250-8BITMIME

    Tue 2015-09-01 11:11:29: [6314:2] <— 250 OK

    Tue 2015-09-01 11:11:29: [6314:2] —> MAIL From: SIZE=1292502

    Tue 2015-09-01 11:11:30: [6314:2] <— 250 OK Sender ok

    Tue 2015-09-01 11:11:30: [6314:2] —> RCPT To:

    Tue 2015-09-01 11:11:31: [6314:2] <— 250 OK Recipient ok

    Tue 2015-09-01 11:11:31: [6314:2] —> DATA

    Tue 2015-09-01 11:11:31: [6314:2] <— 354 Start mail input; end with .

    Tue 2015-09-01 11:11:31: [6314:2] Sending to [208.118.**.**]

    Tue 2015-09-01 11:12:28: [6314:2] * Winsock Error 10054

    Tue 2015-09-01 11:12:28: [6314:2] Error writing to socket

    Tue 2015-09-01 11:12:28: [6314:2] Socket connection closed by the other side (how rude!)

    Tue 2015-09-01 11:12:28: [6314:2] * Winsock Error 10053

    Tue 2015-09-01 11:12:28: [6314:2] Connection closed


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    Author S. Noman Jafar

    I dont know about should i share this or not, but 5 emails were stuck in the queue from yesterday and they just delivered after a power restart of Network Switch :/ 

    Is there could be any relation of the network switch in all this ?


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    Most likely, the messages were stuck in the retry or remote queue and attempting to retry at intervals that are defined in MDaemon.

    From the snippet, MDaemon is attempting to transfer the message to the recipient server, but there is a long delay:

    Tue 2015-09-01 11:11:31: [6314:2] Sending to [208.118.**.**]
    Tue 2015-09-01 11:12:28: [6314:2] * Winsock Error 10054

    I can’t confirm that it was the switch, but it is possible it was the switch causing these network issues.  You should be able to look at the Network Switch log to verify what it was doing while you were sending these messages.

    Let me know if you require any more assistance and we’ll be happy to help.


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    Author S. Noman Jafar

    Hi, thanks for the response IAN, but it was not a switch because after three hours again two emails are stuck in remote and then retry queue, one of them is at private/business domain and the other one is for gmail.com

    I tried troubleshooting all the things and tired to troubleshoot the things…

    I looked into every possible reason which can cause this issue i.e. SPF, Greylisting, Reverse DNS and etc. 

    Kindly advice. 


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    Thanks for the update.  

    Try sending another test message to one of these domains you can’t send to.  When it fails, could you provide a SMTP out log snippet for the test message?  I’d like to compare it to the snippet you provided above to see if the network error happens at the same point in the SMTP session.

    Ian


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    Author S. Noman Jafar

    Dear IAN, i think i got the issue cause, disabling and enabling network card resolving this issue…. I tried it twice but i will keep monitoring and practicing the same thing for tomorrow…..
    Hopefully this is the issue and after confirmation i will change the network card.
    Thanks for being in touch… You’re helpful
    I will update you after the resolution shortly.


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    Sounds good.  Let us know if we can help more and we’ll be happy to.


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    Can you confirm that any unused network cards have been disabled?


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    Author S. Noman Jafar

    AceofSpades: Yes all unusable network cards are disable. 

    So far there is no error after resetting network card. Still i am monitoring, will update you shortly.

    Thank you guys for your help and support :)  


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    Author S. Noman Jafar

    Again another email stuck…… after so many hours. 

    Wed 2015-09-02 17:24:40: [358:2] Parsing message

    Wed 2015-09-02 17:24:40: [358:2] * From: feroz@abc.com.pk

    Wed 2015-09-02 17:24:40: [358:2] * To: g.yavuz@xyz.com.tr

    Wed 2015-09-02 17:24:40: [358:2] * Subject: =Price_&_availability_//__p?= =?UTF-8?Q?ak=C4=B1stan?=

    Wed 2015-09-02 17:24:40: [358:2] * Size (bytes): 6431385

    Wed 2015-09-02 17:24:40: [358:2] * Message-ID: <010201d0e577$d179e540$746dafc0$@com.pk>

    Wed 2015-09-02 17:24:40: [358:2] Attempting SMTP connection to [xyz.com.tr]

    Wed 2015-09-02 17:24:40: [358:2] Resolving MX records for [xyz.com.tr] (DNS Server: 10.10.1.10)…

    Wed 2015-09-02 17:24:40: [358:2] * P=000 S=000 D=xyz.com.tr TTL=(200) MX=[aspmx.l.google.com]

    Wed 2015-09-02 17:24:40: [358:2] Attempting SMTP connection to [aspmx.l.google.com:25]

    Wed 2015-09-02 17:24:40: [358:2] Resolving A record for [aspmx.l.google.com] (DNS Server: 10.10.1.10)…

    Wed 2015-09-02 17:24:40: [358:2] * D=aspmx.l.google.com TTL=(3) A=[64.233.**.**]

    Wed 2015-09-02 17:24:40: [358:2] Attempting SMTP connection to [64.233.1**.**:25]

    Wed 2015-09-02 17:24:40: [358:2] Waiting for socket connection…

    Wed 2015-09-02 17:24:40: [358:2] * Connection established (203.170.**.**:20042 -> 64.233.**.**:25)

    Wed 2015-09-02 17:24:40: [358:2] Waiting for protocol to start…

    Wed 2015-09-02 17:24:41: [358:2] <— 220 mx.google.com ESMTP eu6si39436047wjc.80 — gsmtp

    Wed 2015-09-02 17:24:41: [358:2] —> EHLO webmail.abc.com.pk

    Wed 2015-09-02 17:24:41: [358:2] <— 250-mx.google.com at your service, [203.170.**.**]

    Wed 2015-09-02 17:24:41: [358:2] <— 250-SIZE 35882577

    Wed 2015-09-02 17:24:41: [358:2] <— 250-8BITMIME

    Wed 2015-09-02 17:24:41: [358:2] <— 250-STARTTLS

    Wed 2015-09-02 17:24:41: [358:2] <— 250-ENHANCEDSTATUSCODES

    Wed 2015-09-02 17:24:41: [358:2] <— 250-PIPELINING

    Wed 2015-09-02 17:24:41: [358:2] <— 250-CHUNKING

    Wed 2015-09-02 17:24:41: [358:2] <— 250 SMTPUTF8

    Wed 2015-09-02 17:24:41: [358:2] —> MAIL From: SIZE=6431385

    Wed 2015-09-02 17:24:41: [358:2] <— 250 2.1.0 OK eu6si39436047wjc.80 — gsmtp

    Wed 2015-09-02 17:24:41: [358:2] —> RCPT To:<****@xyz.com.tr>

    Wed 2015-09-02 17:24:42: [358:2] <— 250 2.1.5 OK eu6si39436047wjc.80 — gsmtp

    Wed 2015-09-02 17:24:42: [358:2] —> DATA

    Wed 2015-09-02 17:24:42: [358:2] <— 354 Go ahead eu6si39436047wjc.80 — gsmtp

    Wed 2015-09-02 17:24:42: [358:2] Sending to [64.233.1**.**]

    Wed 2015-09-02 17:25:02: [358:2] * Winsock Error 10054

    Wed 2015-09-02 17:25:02: [358:2] Error writing to socket

    Wed 2015-09-02 17:25:02: [358:2] Socket connection closed by the other side (how rude!)

    Wed 2015-09-02 17:25:02: [358:2] * Winsock Error 10053

    Wed 2015-09-02 17:25:02: [358:2] Connection closed


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    From the log snippets you’ve provided, the network error is happening in the same place during the SMTP session.

    From an MDaemon standpoint, MDaemon is simply trying to transfer the message to the recipient mail server.  However, something on the network is closing the connection during that transfer.  Notice 20 seconds go by before the network error:

    Wed 2015-09-02 17:24:42: [358:2] Sending to [64.233.1**.**]
    Wed 2015-09-02 17:25:02: [358:2] * Winsock Error 10054

    In this case, I would verify there isn’t anything installed on the MDaemon server that could be filtering these SMTP sessions, such as AntiVirus software.  

    If there isn’t anything installed on the MDaemon server that could be filtering this SMTP session, try doing a trace route from the MDaemon server to the recipient’s IP address (64.233.1**.**) to verify how the connection is routed.  Are there any servers between your MDaemon server and the recipient server that you can see might be filtering these connections, such as a firewall, switch, ISP, etc…?

    If there isn’t anything installed on your MDaemon server or on the network on your side that could be filtering these connections, I’d suggest contacting the Administrator of the recipient mail server and compare the logs to verify if they are closing connections from your mail server for any reasons.  


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    Author S. Noman Jafar

    Dear Ian,

    I have disabled antivirus for email scanning.
    Windows firewall is configured to accept all connection In/Out bond for Mdaemon application.
    There is hardware firewall but a switch between server and ISP.
    I have checked with the ISP, they said there is no filtering on our traffic from ISP, hence all the ports are allowed and open,
    I have also tried resetting winsock but the issue is still there.

    Yesterday 4 emails were stuck in a remote/retry queue but today when in the morning i restarted server, emails got delivered. 

    I dont know what else could be the issue. 


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    Author S. Noman Jafar

    another new thing for you, i just inactive SECURITY PLUS and the stuck 4 emails are delivered. 

    do Security Plus can be the reason of this issue ?


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    Are you referring to being stuck remote/retry queue?

    I can’t think of any reason why SecurityPlus would be the cause of this issue.  SecurityPlus will scan the message as it comes into MDaemon, not as the message is routed to the remote queue and transferred to the recipient server.

    The message ID for the last session you provided is:

    010201d0e577$d179e540$746dafc0$@com.pk

    Verify if SecurityPlus scanned this message as it came into the server, and if it did, were there any issues with the scan?  You can verify with the message ID above and finding it in the AntiVirus.log file.  

    Thanks, let me know.


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    Author S. Noman Jafar

    IAn, today an email from omv.com is stucked in a queue. i tried trace route, logs are given below:

    Tracing route to mx1.omv.com [193.186.185.141]

    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms gb-lan-74-17.kar.netsolir.com [203.170.74.17]

    2 1 ms 1 ms 1 ms 10.138.8.225

    3 21 ms 11 ms 22 ms gb-lan-72-145.kar.netsolir.com [203.170.72.145]

    4 14 ms 13 ms 12 ms gw01-backbone.kar.netsolir.com [203.170.64.1]

    5 7 ms 5 ms 5 ms tw129-static185.tw1.com [119.63.129.185]

    6 5 ms 4 ms 11 ms 110.93.253.117

    7 132 ms 133 ms 133 ms 110.93.253.138

    8 138 ms 139 ms 140 ms xe-8-1-3.edge4.frankfurt1.level3.net [212.162.25

    .89]

    9 * * * Request timed out.

    10 134 ms 140 ms 133 ms gtt-level3-4x10g.frankfurt.level3.net [4.68.63.5

    8]

    11 135 ms 139 ms 134 ms xe-3-3-0.fra21.ip4.gtt.net [89.149.181.202]

    12 132 ms 134 ms 133 ms interoute-gw.ip4.gtt.net [141.136.97.166]

    13 316 ms 250 ms 290 ms ae0-0.fra-006-score-1-re0.interoute.net [84.233.

    207.93]

    14 332 ms 481 ms 364 ms ae1-0.vie-per-score-1-re0.interoute.net [212.23.

    43.25]

    15 329 ms 351 ms 250 ms ae0-0.vie-per-score-2-re0.interoute.net [212.23.

    43.50]

    16 385 ms 326 ms 328 ms 89.202.166.254

    17 236 ms 243 ms 239 ms igate.omv.com [193.186.185.199]

    18 igate.omv.com [193.186.185.199] reports: Destination host unreachable.

    Trace complete.


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    Author S. Noman Jafar

    Here is the security scan of the same message ID:

    Fri 2015-09-04 11:16:28: SecurityPlus AntiVirus processing e:mdaemonqueuesremotemd35000521982.msg…

    Fri 2015-09-04 11:16:28: * Message return-path: prvs=1689b00d9f=asif@abc.com.pk

    Fri 2015-09-04 11:16:28: * Message from: asif@abc.com.pk

    Fri 2015-09-04 11:16:28: * Message to: xyz@omv.com

    Fri 2015-09-04 11:16:28: * Message subject: RE: PR # 10044238-

    Fri 2015-09-04 11:16:28: * Message ID: <001e01d0e6d9$37aa6530$a6ff2f90$@abc.com.pk>

    Fri 2015-09-04 11:16:28: Start SecurityPlus AntiVirus results

    Fri 2015-09-04 11:16:28: * Total attachments scanned : 12 (including multipart/alternatives and message body)

    Fri 2015-09-04 11:16:28: * Total attachments infected : 0

    Fri 2015-09-04 11:16:28: * Total attachments disinfected: 0

    Fri 2015-09-04 11:16:28: * Total errors while scanning : 0

    Fri 2015-09-04 11:16:28: * Total attachments removed : 0

    Fri 2015-09-04 11:16:29: End of SecurityPlus AntiVirus results


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    Author S. Noman Jafar

    SOLVED:

    finally the issue was with my FIber connection. i Have had two connections, one wireless and the other one is Fiber.

    The issue was with the Up stream in fiber. (ISP)

    Thank you all for support and time. 


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    Thanks for the update on this.  

    If you have any other questions let us know.

    Ian


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    Здравствуйте!
    Почтовый сервер — Mdaemon 15.0.1. Операционная система — Windows Server 2003 R2 Enterprise Edition.
    Некоторые сообщения не отправляются и остаются в Удаленной очереди. В логе SMTP out такие сообщения:
    1.
    Tue 2018-12-11 11:07:45.831: Session 517348; child 0001
    Tue 2018-12-11 11:07:45.831: Parsing message
    Tue 2018-12-11 11:07:45.831: * From: chfvfdvuev.zm@dgstk.ru
    Tue 2018-12-11 11:07:45.831: * To: matveedsv@mrser.ru
    Tue 2018-12-11 11:07:45.831: * Subject:
    Tue 2018-12-11 11:07:45.831: * Size (bytes): 847427
    Tue 2018-12-11 11:07:45.831: * Message-ID: <004d01d49128$52e31480$f8a93d80$@dgstk.ru>
    Tue 2018-12-11 11:07:45.847: Resolving MX record for mrser.ru (DNS Server: 192.168.5.129)…
    Tue 2018-12-11 11:07:46.003: * P=020 S=000 D=mrser.ru TTL=(10) MX=[mail.mrser.ru]
    Tue 2018-12-11 11:07:46.003: * P=030 S=001 D=mrser.ru TTL=(10) MX=[mail1.mrser.ru]
    Tue 2018-12-11 11:07:46.003: Attempting SMTP connection to mail.mrser.ru
    Tue 2018-12-11 11:07:46.003: Resolving A record for mail.mrser.ru (DNS Server: 192.168.5.129)…
    Tue 2018-12-11 11:07:46.003: * D=mail.mrser.ru TTL=(10) A=[92.42.8.82]
    Tue 2018-12-11 11:07:46.003: Attempting SMTP connection to 92.42.8.82:25
    Tue 2018-12-11 11:07:46.003: * 92.42.8.82 in connection failure cache for up to 5 minutes due to previous connection failure(s)
    Tue 2018-12-11 11:07:46.003: Attempting SMTP connection to mail1.mrser.ru
    Tue 2018-12-11 11:07:46.003: Resolving A record for mail1.mrser.ru (DNS Server: 192.168.5.129)…
    Tue 2018-12-11 11:07:46.003: * D=mail1.mrser.ru TTL=(8) A=[91.143.157.2]
    Tue 2018-12-11 11:07:46.003: Attempting SMTP connection to 91.143.157.2:25
    Tue 2018-12-11 11:07:46.003: Waiting for socket connection…
    Tue 2018-12-11 11:07:46.034: * Connection established 192.168.5.133:2913 —> 91.143.157.2:25
    Tue 2018-12-11 11:07:46.034: Waiting for protocol to start…
    Tue 2018-12-11 11:07:46.050: <— 220 mail.mrser.ru ESMTP MDaemon 15.0.3; Tue, 11 Dec 2018 11:07:45 +0300
    Tue 2018-12-11 11:07:46.066: —> EHLO mail2.dgstk.ru
    Tue 2018-12-11 11:07:46.081: <— 250-mail.mrser.ru Hello mail2.dgstk.ru, pleased to meet you
    Tue 2018-12-11 11:07:46.081: <— 250-ETRN
    Tue 2018-12-11 11:07:46.081: <— 250-AUTH LOGIN CRAM-MD5 PLAIN
    Tue 2018-12-11 11:07:46.081: <— 250-8BITMIME
    Tue 2018-12-11 11:07:46.081: <— 250-ENHANCEDSTATUSCODES
    Tue 2018-12-11 11:07:46.081: <— 250 SIZE 16000000
    Tue 2018-12-11 11:07:46.081: —> MAIL From: SIZE=847427
    Tue 2018-12-11 11:07:46.112: <— 250 2.1.0 Sender OK
    Tue 2018-12-11 11:07:46.112: —> RCPT To:
    Tue 2018-12-11 11:07:46.144: <— 250 2.1.5 Recipient OK
    Tue 2018-12-11 11:07:46.144: —> DATA
    Tue 2018-12-11 11:07:46.159: <— 354 Enter mail, end with .
    Tue 2018-12-11 11:07:46.159: Sending to [91.143.157.2]
    Tue 2018-12-11 11:08:05.175: * Socket error 10054 — Соединение было перезапущено на друго конце!
    Tue 2018-12-11 11:08:05.175: Ошибка при записи в сокет
    Tue 2018-12-11 11:08:05.175: Socket connection closed by the other side (how rude!)
    Tue 2018-12-11 11:08:05.175: * Socket error 10053 — Соединение отменено.
    Tue 2018-12-11 11:08:05.175: Соединение прервано
    Tue 2018-12-11 11:08:05.175: * Возраст этого сообщения равен 2 минутам; осталось 58 минут его нахождения в этой очереди

    2.
    Tue 2018-12-11 11:07:55.941: Session 517355; child 0003
    Tue 2018-12-11 11:07:55.941: Parsing message
    Tue 2018-12-11 11:07:55.941: * From: djabrailova.im@dgstk.ru
    Tue 2018-12-11 11:07:55.941: * To: kaspb@mail.ru
    Tue 2018-12-11 11:07:55.941: * Subject:
    Tue 2018-12-11 11:07:55.941: * Size (bytes): 1609218
    Tue 2018-12-11 11:07:55.941: * Message-ID:
    Tue 2018-12-11 11:07:55.956: Resolving MX record for mail.ru (DNS Server: 192.168.5.129)…
    Tue 2018-12-11 11:07:55.956: * P=010 S=000 D=mail.ru TTL=(9) MX=[mxs.mail.ru]
    Tue 2018-12-11 11:07:55.956: Attempting SMTP connection to mxs.mail.ru
    Tue 2018-12-11 11:07:55.956: Resolving A record for mxs.mail.ru (DNS Server: 192.168.5.129)…
    Tue 2018-12-11 11:07:55.956: * D=mxs.mail.ru TTL=(0) A=[94.100.180.104]
    Tue 2018-12-11 11:07:55.956: * D=mxs.mail.ru TTL=(0) A=[94.100.180.31]
    Tue 2018-12-11 11:07:55.956: Randomly picked 94.100.180.31 from list of possible hosts
    Tue 2018-12-11 11:07:55.956: Attempting SMTP connection to 94.100.180.31:25
    Tue 2018-12-11 11:07:55.956: Waiting for socket connection…
    Tue 2018-12-11 11:08:16.941: * Socket error 10060 — Тайм-аут соединения.
    Tue 2018-12-11 11:08:16.941: * 94.100.180.31 added to connection failure cache for 5 minutes
    Tue 2018-12-11 11:08:16.941: * Возраст этого сообщения равен 0 минутам; осталось 60 минут его нахождения в этой очереди
    Tue 2018-12-11 11:08:16.941: SMTP session terminated (Bytes in/out: 0/0)

    При этом телнетом 94.100.180.31:25 открывается.

    Обновлено: 09.02.2023

    S. Noman Jafar

    From last few days i am having an error while my Mdaemon server (v13.0.4) sending emails to another server. I tried troubleshooting by upgrading server, disabling Anti-virus and etc, but still few on few domains it is having SMTP error

    Winsock error 10053
    Winsock error 10054
    Winsock error 10060

    These are the errors . kindly help to resolve this issue

    MDaemon Email Server

    S. Noman Jafar

    finally the issue was with my FIber connection. i Have had two connections, one wireless and the other one is Fiber.

    The issue was with the Up stream in fiber. (ISP)

    Thank you all for support and time.

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    6 Replies

    Brad (MDaemon)

    This person is a Verified Professional

    Brad (MDaemon)
    Verify your account to enable IT peers to see that you are a professional.

    Brand Representative for MDaemon Technologies

    Winsock 10054 errors usually indicate that the other server is resetting the connection.

    Is this happening with messages from specific senders/domains?

    Do you have a firewall, proxy, or other device that mail is routed through before it reaches MDaemon?

    Подключаю Яндекс Кассу через стандартный модуль. При оплате пишет «Socket connection error», хотя при проверке системе ошибок с сокетами нет, SSL-сертификат есть. Подключал по документации, на стороне Яндекс кассы все подключено. Никто не сталкивался? Версия интернет магазина: 20.5.0

    UPD:
    Проблема была в старом OpenSSL

    anton99zel

    Это не значит, что он правильно установлен.
    Проверьте тут, что у вас результат А+
    А на сервере работает stream_socket_client
    Вероятно, что вам нужно обратиться к администратору вашего сервера.

    Это происходит только на компьютерах, которые не были давно обновлены, поскольку это кодирование было исправлено и разрешено. Если проблема не связана с обновлением, просто обновите программное обеспечение до последней версии. Некоторое программное обеспечение можно обновить, нажав кнопку «Обновить» или загрузив обновление с веб-сайта производителя. Другие программы могут заставить покупателя приобрести новую версию до того, как ошибка 10053 исчезнет.

    20 Replies

    This person is a Verified Professional

    AceOfSpades
    Verify your account to enable IT peers to see that you are a professional.

    Do these errors occur when sending to one specific domain, or are you getting these errors for all outgoing emails?

    Ian (MDaemon)

    Brand Representative for MDaemon Technologies

    Further on what AceOfSpades mentioned.

    Without a snippet of the SMTP out log, I’m unable to verify the exact reason but the Winsock errors are network related errors. Depending on where the errors are in the SMTP out transaction between the servers, it could clue you to what could be causing the issue.

    Verify if there is anything on the network that could be filtering these outbound SMTP sessions, such as a third party Firewall, Windows Firewall, third party AntiVirus software, ISP, etc.

    Feel free to PM me a snippet of the SMTP out logs where the issue is happening. The SMTP out log can be found in the MDaemonLogs directory.

    Let me know if I can help further.

    S. Noman Jafar

    For more information kindly see the logs.

    Tue 2015-09-01 11:11:28: [6314:2] Session 6314; child 2

    Tue 2015-09-01 11:11:28: [6314:2] Parsing message

    Tue 2015-09-01 11:11:28: [6314:2] * Subject: FW: LIGHTING FIXTURES

    Tue 2015-09-01 11:11:28: [6314:2] * Size (bytes): 1292502

    Tue 2015-09-01 11:11:28: [6314:2] Randomly picked 208.118.**.** from list of A records

    Tue 2015-09-01 11:11:28: [6314:2] Attempting SMTP connection to [208.118.**.**:25]

    Tue 2015-09-01 11:11:28: [6314:2] Waiting for socket connection.

    Tue 2015-09-01 11:11:28: [6314:2] * Connection established (203.170.**.**:24861 -> 208.118.**.**:25)

    Tue 2015-09-01 11:11:28: [6314:2] Waiting for protocol to start.

    Tue 2015-09-01 11:11:29: [6314:2] <— 250-SIZE 31457280

    Tue 2015-09-01 11:11:29: [6314:2] <— 250-AUTH LOGIN CRAM-MD5

    Tue 2015-09-01 11:11:29: [6314:2] <— 250-8BITMIME

    Tue 2015-09-01 11:11:29: [6314:2] <— 250 OK

    Tue 2015-09-01 11:11:29: [6314:2] —> MAIL From: SIZE=1292502

    Tue 2015-09-01 11:11:30: [6314:2] <— 250 OK Sender ok

    Tue 2015-09-01 11:11:30: [6314:2] —> RCPT To:

    Tue 2015-09-01 11:11:31: [6314:2] <— 250 OK Recipient ok

    Tue 2015-09-01 11:11:31: [6314:2] —> DATA

    Tue 2015-09-01 11:11:31: [6314:2] <— 354 Start mail input; end with .

    Tue 2015-09-01 11:11:31: [6314:2] Sending to [208.118.**.**]

    Tue 2015-09-01 11:12:28: [6314:2] * Winsock Error 10054

    Tue 2015-09-01 11:12:28: [6314:2] Error writing to socket

    Tue 2015-09-01 11:12:28: [6314:2] Socket connection closed by the other side (how rude!)

    Tue 2015-09-01 11:12:28: [6314:2] * Winsock Error 10053

    Tue 2015-09-01 11:12:28: [6314:2] Connection closed

    S. Noman Jafar

    I dont know about should i share this or not, but 5 emails were stuck in the queue from yesterday and they just delivered after a power restart of Network Switch :/

    Is there could be any relation of the network switch in all this ?

    Ian (MDaemon)

    Brand Representative for MDaemon Technologies

    Most likely, the messages were stuck in the retry or remote queue and attempting to retry at intervals that are defined in MDaemon.

    From the snippet, MDaemon is attempting to transfer the message to the recipient server, but there is a long delay:

    Tue 2015-09-01 11:11:31: [6314:2] Sending to [208.118.**.**]
    Tue 2015-09-01 11:12:28: [6314:2] * Winsock Error 10054

    I can’t confirm that it was the switch, but it is possible it was the switch causing these network issues. You should be able to look at the Network Switch log to verify what it was doing while you were sending these messages.

    Let me know if you require any more assistance and we’ll be happy to help.

    S. Noman Jafar

    I tried troubleshooting all the things and tired to troubleshoot the things.

    I looked into every possible reason which can cause this issue i.e. SPF, Greylisting, Reverse DNS and etc.

    Ian (MDaemon)

    Brand Representative for MDaemon Technologies

    Thanks for the update.

    Try sending another test message to one of these domains you can’t send to. When it fails, could you provide a SMTP out log snippet for the test message? I’d like to compare it to the snippet you provided above to see if the network error happens at the same point in the SMTP session.

    S. Noman Jafar

    Dear IAN, i think i got the issue cause, disabling and enabling network card resolving this issue. I tried it twice but i will keep monitoring and practicing the same thing for tomorrow. Hopefully this is the issue and after confirmation i will change the network card. Thanks for being in touch. You’re helpful I will update you after the resolution shortly.

    Ian (MDaemon)

    Brand Representative for MDaemon Technologies

    Sounds good. Let us know if we can help more and we’ll be happy to.

    This person is a Verified Professional

    AceOfSpades
    Verify your account to enable IT peers to see that you are a professional.

    Can you confirm that any unused network cards have been disabled?

    S. Noman Jafar

    AceofSpades: Yes all unusable network cards are disable.

    So far there is no error after resetting network card. Still i am monitoring, will update you shortly.

    Thank you guys for your help and support :)

    S. Noman Jafar

    Again another email stuck. after so many hours.

    Wed 2015-09-02 17:24:40: [358:2] Parsing message

    Wed 2015-09-02 17:24:40: [358:2] * Subject: =Price_&_availability_//__p?= =?UTF-8?Q?ak=C4=B1stan?=

    Wed 2015-09-02 17:24:40: [358:2] * Size (bytes): 6431385

    Wed 2015-09-02 17:24:40: [358:2] Attempting SMTP connection to [64.233.1**.**:25]

    Wed 2015-09-02 17:24:40: [358:2] Waiting for socket connection.

    Wed 2015-09-02 17:24:40: [358:2] * Connection established (203.170.**.**:20042 -> 64.233.**.**:25)

    Wed 2015-09-02 17:24:40: [358:2] Waiting for protocol to start.

    Wed 2015-09-02 17:24:41: [358:2] <— 250-SIZE 35882577

    Wed 2015-09-02 17:24:41: [358:2] <— 250-8BITMIME

    Wed 2015-09-02 17:24:41: [358:2] <— 250-STARTTLS

    Wed 2015-09-02 17:24:41: [358:2] <— 250-ENHANCEDSTATUSCODES

    Wed 2015-09-02 17:24:41: [358:2] <— 250-PIPELINING

    Wed 2015-09-02 17:24:41: [358:2] <— 250-CHUNKING

    Wed 2015-09-02 17:24:41: [358:2] <— 250 SMTPUTF8

    Wed 2015-09-02 17:24:41: [358:2] —> MAIL From: SIZE=6431385

    Wed 2015-09-02 17:24:41: [358:2] <— 250 2.1.0 OK eu6si39436047wjc.80 — gsmtp

    Wed 2015-09-02 17:24:42: [358:2] <— 250 2.1.5 OK eu6si39436047wjc.80 — gsmtp

    Wed 2015-09-02 17:24:42: [358:2] —> DATA

    Wed 2015-09-02 17:24:42: [358:2] <— 354 Go ahead eu6si39436047wjc.80 — gsmtp

    Wed 2015-09-02 17:24:42: [358:2] Sending to [64.233.1**.**]

    Wed 2015-09-02 17:25:02: [358:2] * Winsock Error 10054

    Wed 2015-09-02 17:25:02: [358:2] Error writing to socket

    Wed 2015-09-02 17:25:02: [358:2] Socket connection closed by the other side (how rude!)

    Wed 2015-09-02 17:25:02: [358:2] * Winsock Error 10053

    Wed 2015-09-02 17:25:02: [358:2] Connection closed

    Ian (MDaemon)

    Brand Representative for MDaemon Technologies

    From the log snippets you’ve provided, the network error is happening in the same place during the SMTP session.

    From an MDaemon standpoint, MDaemon is simply trying to transfer the message to the recipient mail server. However, something on the network is closing the connection during that transfer. Notice 20 seconds go by before the network error:

    Wed 2015-09-02 17:24:42: [358:2] Sending to [64.233.1**.**]
    Wed 2015-09-02 17:25:02: [358:2] * Winsock Error 10054

    In this case, I would verify there isn’t anything installed on the MDaemon server that could be filtering these SMTP sessions, such as AntiVirus software.

    If there isn’t anything installed on the MDaemon server that could be filtering this SMTP session, try doing a trace route from the MDaemon server to the recipient’s IP address (64.233.1**.**) to verify how the connection is routed. Are there any servers between your MDaemon server and the recipient server that you can see might be filtering these connections, such as a firewall, switch, ISP, etc.

    If there isn’t anything installed on your MDaemon server or on the network on your side that could be filtering these connections, I’d suggest contacting the Administrator of the recipient mail server and compare the logs to verify if they are closing connections from your mail server for any reasons.

    S. Noman Jafar

    I have disabled antivirus for email scanning.
    Windows firewall is configured to accept all connection In/Out bond for Mdaemon application.
    There is hardware firewall but a switch between server and ISP.
    I have checked with the ISP, they said there is no filtering on our traffic from ISP, hence all the ports are allowed and open,
    I have also tried resetting winsock but the issue is still there.

    Yesterday 4 emails were stuck in a remote/retry queue but today when in the morning i restarted server, emails got delivered.

    I dont know what else could be the issue.

    S. Noman Jafar

    another new thing for you, i just inactive SECURITY PLUS and the stuck 4 emails are delivered.

    i am facing issue with my mdaemon server, its working accordingly and most of my email send through mdaemon and clients are getting my mail too but some email not sending i dont know whats the actual problem i have been talk with many professionals but still getting same error, i am sharing email server log kindly help me.

    Tue 2017-04-04 06:00:50.565: * Winsock Error 10054
    Tue 2017-04-04 06:00:50.565: Error writing to socket
    Tue 2017-04-04 06:00:50.565: Socket connection closed by the other side (how rude!)
    Tue 2017-04-04 06:00:50.565: * Winsock Error 10053
    Tue 2017-04-04 06:00:50.565: Connection closed
    Tue 2017-04-04 06:00:50.565: ———-

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