Ssl error codes

There are a lot of SSL errors out there. Way too much, right? You as a sysadmin know that for sure – Certificate Errors, Configuration Errors, Server Errors, Protocol Errors, and others. Here you’ll find a list of the most common xxxxx errors and proven quick fix solutions: And you’ll find the solution to […]

Содержание

  1. There are a lot of SSL errors out there. Way too much, right?
  2. 1. SSL error
  3. «ssl_error_no_cypher_overlap»
  4. Quick fix
  5. Proper fix
  6. 2. SSL error
  7. «ssl_error_rx_record_too_long»
  8. Quick fix
  9. Proper fix
  10. 3. SSL error
  11. «ssl_error_syscall»
  12. Quick fix
  13. Proper fix
  14. 4. SSL error
  15. «ssl_error_bad_cert_domain»
  16. Quick fix
  17. Proper fix
  18. 5. SSL error
  19. «ssl_error_internal_error_alert»
  20. Quick fix
  21. Proper fix
  22. 6. SSL error
  23. “ssl error 31”
  24. Quick fix
  25. Proper fix
  26. 7. SSL error
  27. «ssl error 61”»
  28. Quick fix
  29. Proper fix
  30. What are SSL Error Codes and How To Fix Them
  31. How to Fix the ERR_SSL_PROTOCOL_ERROR in Your WordPress Website Instantly
  32. Quick Guide on How to Fix the Google Chrome Error “This Site Can’t Provide a Secure Connection” Also Known As “ERR_SSL_PROTOCOL_ERROR”
  33. How to Fix ‘ERR_SSL_VERSION_INTERFERENCE’ in Google Chrome Within Minutes
  34. There’s an easy way to resolve the ERR_SSL_VERSION_INTERFERENCE error in this popular browser — we’ll show you how
  35. Your Guide for How to Fix the ‘NET ERR_CERT_REVOKED’ Error in Google Chrome
  36. Here’s how you can easily resolve the ‘NET:: ERR_CERT_REVOKED’ Error in the Chrome browser in just 2 simple steps
  37. How to Fix ‘NET ERR_CERT_WEAK_SIGNATURE_ALGORITHM’ in Google Chrome
  38. Your step-by-step guide to get rid of the pesky ‘NET::ERR_CERT_WEAK_SIGNATURE ALGORITHM’ warning message
  39. Error Code SEC_ERROR_UNKNOWN_ISSUER — How to Fix it in Firefox
  40. Troubleshooting a common SSL certificate error
  41. Устранение неполадок SSL /TLS Ошибки браузера и предупреждения
  42. Ошибки браузера и предупреждения
  43. Сертификат с истекшим сроком действия
  44. Доменное имя не соответствует сертификату
  45. Неполная цепь доверия
  46. Аннулированный сертификат

There are a lot of SSL errors out there.
Way too much, right?

You as a sysadmin know that for sure – Certificate Errors, Configuration Errors, Server Errors, Protocol Errors, and others.

Here you’ll find a list of the most common xxxxx errors and proven quick fix solutions:

And you’ll find the solution to get rid of ALL SSL errors – forever: Test PRTG as your new monitoring tool and get stared within minutes!

1. SSL error

«ssl_error_no_cypher_overlap»

Quick fix

Did you receive the error message “ssl error no cypher overlap” while using Firefox or another web browser? Then you are dealing with one of the most common SSL errors. The cypher overlap error occurs due to a misconfiguration of the TLS/SSL settings.

The SSL error can easily be solved by adjusting the settings in your browser. If you are using Mozilla Firefox, access the settings page and choose the add-on section. Check the add-on list for any extensions that you did not install yourself. Deactivate all unnecessary add-ons and plug-ins, then restart the browser.

You can also reset both the TLS and the SSL settings. In your brower, type about:config to open the settings. Type TLS in the search box and look through the TLS settings. If there are any modified settings, restore them back to default. Repeat these steps to reset the SSL settings as well.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

2. SSL error

«ssl_error_rx_record_too_long»

Quick fix

The common SSL error “ssl error rx record too long” may occur in your browser when visiting a website via HTTPS. The error is often accompanied by the error message “SSL received a record that exceeded the maximum permissible length” or a similar message. This means that the web server is sending HTTP data instead of HTTPS data.

This common SSL issue is usually caused by an error in the SSL implementation on the server itself. There are several things that you can do to solve the problem:

  1. Ensure that SSL is configured correctly on the server.
  2. Check if your browser is using the same port as the web server. To use port 443, some servers such as Apache require a configuration first.
  3. If you are using a proxy server, the error can show up as well. In this case, make sure that your local proxy is configured correctly.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

3. SSL error

«ssl_error_syscall»

Quick fix

Are you facing the error message “ssl error syscall”, there is a problem with your SSL configurations. This can be caused by a disabled proxy protocol which leads to a failed request of the SSL handshake.

To fix the problem, make sure that you enable the proxy protocol in the inbound traffic. Also check if TLS is properly configured in the web server, as a misconfiguration of the server may lead to this error as well.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

4. SSL error

«ssl_error_bad_cert_domain»

Quick fix

The error code “ssl error bad cert domain” and the error message “The certificate is only valid for the following names” is often experienced by users while trying to access their SSL encrypted website or network. The error code indicates that there is a configureation problem with the SSL certificate of the website. The SSL error is commonly reported by Firefox users, but may also occur in other browsers.

Depending on the individual cause of the error, try the following troubleshooting solutions:

  1. If caused by an SSL misconfiguration of the website itself, the configuration needs to be adjusted by the website’s admin. If it is your website, make sure that your SSL certificate is active and switch to HTTPS.
  2. In some cases, the browser’s cache and cookies may lead to an SSL error. If this is the case, you can simply solve the problem by clearing the cache in the settings.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

5. SSL error

«ssl_error_internal_error_alert»

Quick fix

SSL error code “internal error alert” is a common problem faced by users of Mozilla Firefox and other web browsers. The error message indicates that there is a problem with the secure SSL connection. It may be caused either by the SSL certificate or by the settings of your browser.

To fix the problem, try the following troubleshooting steps:

  1. Make sure you are using a valid SSL certificate.
  2. Update your browser to the latest version.
  3. Disable unknown or unnecessary add-ons in the Firefox settings.
  4. Ensure that HTTPS is set up correctly.
  5. If the error persists after these steps, restart your browser.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

6. SSL error

“ssl error 31”

Quick fix

Are you facing Citrix client SSL error code 31? Then you are dealing with one of many SSL errors with Citrix. Error 31 can be caused by a variety of misconfigurations or outdated version of the service provider.

To solve the problem, make sure the SSL certificate is valid. Also update your service provider to the newest version to avoid problems with the compatibility. Also check if any corporate settings or your firewall is blocking the connection.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

7. SSL error

«ssl error 61”»

Quick fix

SSL error 61 is an error code regularly experienced by Citrix users. There are several error messages that can be displayed for receiver users when accessing Citrix StoreFront or web interface applications, such as:

“Cannot connect to the Citrix XenApp Server. SSL Error 61: You have not chosen to trust ‘Certificate Authority’, the issuer to the server’s security certificate.”

“The server certificate received is not trusted (SSL Error 61)”

“You app is not available. Try again later.”

As a system administrator, you can try the following solutions to get rid of SSL error 61:

  1. Update to the latest receiver version, as older versions may not support SHA2 certificates.
  2. Ensure that you have the required root certificate or intermediate certificate. You can download the certificates from your SSL certificate provider. If you use an antivirus software, make sure that your antivirus software trusts the SSL certificate.
  3. Check if the server certificate is compliant with the instruction in RFC 3280 in terms of the Enhanced Key Usage field.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

Источник

What are SSL Error Codes and How To Fix Them

How to Fix the ERR_SSL_PROTOCOL_ERROR in Your WordPress Website Instantly

Quick Guide on How to Fix the Google Chrome Error “This Site Can’t Provide a Secure Connection” Also Known As “ERR_SSL_PROTOCOL_ERROR”

Google Chrome is among the most popular Web Browsers. Most internet users rely upon it due to its sleek user interface and extensions. However, you may have come across some SSL security error messages if you’re a regular user. Among them is one error that users often encounter – the SSL security error “This site can’t provide a secure connection,” also known as “ERR_SSL_PROTOCOL_ERROR.”

How to Fix ‘ERR_SSL_VERSION_INTERFERENCE’ in Google Chrome Within Minutes

There’s an easy way to resolve the ERR_SSL_VERSION_INTERFERENCE error in this popular browser — we’ll show you how

There’s a load of SSL/TLS-related errors on the internet, and “ERR_SSL_VERSION_INTERFERENCE” is a recent addition to the list. But what is “ERR_SSL INTERFERENCE?” It’s an SSL/TLS certificate-related error that is often encountered while browsing websites using browsers such as Google Chrome or Firefox. This error occurs when the client (web browser) and the web server cannot come on the same ground when it comes to agreeing to support mutually agreeable TLS version. In most cases, one party — either browser or server — supports TLS 1.3 and the other doesn’t support it at all.

Your Guide for How to Fix the ‘NET ERR_CERT_REVOKED’ Error in Google Chrome

Here’s how you can easily resolve the ‘NET:: ERR_CERT_REVOKED’ Error in the Chrome browser in just 2 simple steps

If we were given a penny for every user who comes to us for an SSL error, we’d be by far the richest company in the world. But, unfortunately, we don’t and we’re not. However, that doesn’t mean that we’ll stop helping you however we can — this includes addressing the “NET ERR_CERT_REVOKED” (or “NET::ERR_CERT_REVOKED”) error message that you’re seeing in Google Chrome.

In this post, we’ll give you some straightforward solutions that will help you fix the “NET ERR_CERT_REVOKED” error in Google Chrome. Whether you’re a website owner or a website visitor, we’ve got you covered.

How to Fix ‘NET ERR_CERT_WEAK_SIGNATURE_ALGORITHM’ in Google Chrome

Your step-by-step guide to get rid of the pesky ‘NET::ERR_CERT_WEAK_SIGNATURE ALGORITHM’ warning message

If you’re seeing the “NET ERR_CERT_WEAK_SIGNATURE_ALGORITHM” error, you’re either a website visitor trying to access a website or a website owner who just realized that you’re displaying this error on your website. In this post, we’ll talk about both cases and help you resolve this error that says “your connection is not private.” Most of the time, the “NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM” (or “ERR_CERT_WEAK_SIGNATURE_ALGORITHM”) occurs in Google Chrome because a website has an SSL certificate with an outdated algorithm.

Error Code SEC_ERROR_UNKNOWN_ISSUER — How to Fix it in Firefox

Troubleshooting a common SSL certificate error

One of the more frustrating aspects of web browsers and the errors they generate is that they all generally use different nomenclature. While Chrome and Opera tend to operate on the same plane, Safari, Firefox and Microsoft Edge all do their own thing. Case in point, let’s consider the error code SEC_ERROR_UNKNOWN_ISSUER in Firefox.

Источник

Устранение неполадок SSL /TLS Ошибки браузера и предупреждения

Ошибки браузера и предупреждения

Слишком часто при доступе к веб-сайтам встречаются такие сообщения об ошибках браузера:

Эти сообщения обычно начинаются с жирного заголовка, в котором говорится, что Ваше соединение не является частным or Предупреждение: потенциальная угроза безопасности впереди. Эти сообщения могут расстраивать пользователей и владельцев веб-сайтов, особенно когда владелец приложил усилия для защиты своего веб-сайта с помощью SSL /TLS сертификат. Часто эти ошибки вызваны неправильной конфигурацией сервера, которую легко исправить, если вы знаете основную причину. В этом руководстве мы рассмотрим некоторые распространенные ошибки в конфигурации и связанные с ними сообщения об ошибках в различных веб-браузерах. Для создания этих снимков экрана использовались следующие браузеры:

  • Google Chrome 76.0.3809.100 (macOS 10.14.6)
  • Firefox 68.0.1 (macOS 10.14.6)
  • Safari 12.1.2 (macOS 10.14.6)
  • Edge 44.17763.1.0 (Windows 10 Корпоративная)
  • Internet Explorer 11.379.11763.0 (Windows 10 Корпоративная)

Ситуации, которые мы рассмотрим, подробно описаны в содержании ниже.

Сертификат с истекшим сроком действия

В этих случаях на сервере установлен сертификат, который истек срок действия и нуждается в замене:

Решение: Продлить сертификат сайта. Конечные пользователи, столкнувшиеся с этой ошибкой, также должны подтвердить, что дата и время установлены на их компьютере правильно.

Доменное имя не соответствует сертификату

В этих случаях веб-сервер представляет сертификат, который не соответствует имени домена, к которому пользователь пытается получить доступ:

Решение: Убедитесь, что распространенное имя и / или альтернативное имя субъекта указанное в сертификате соответствует доменному имени веб-сайта.

Неполная цепь доверия

Если веб-сервер не имеет полного цепь доверия включая все необходимые промежуточные сертификаты, эти ошибки могут привести к:

  • Chrome: NET::ERR_CERT_AUTHORITY_INVALID
  • Firefox: SEC_ERROR_UNKNOWN_ISSUER (видно после нажатия Дополнительно на Предупреждение: потенциальная угроза безопасности впереди страница).

Решение: Убедитесь, что на вашем сервере установлена ​​полная цепочка сертификатов. Пожалуйста, смотрите наш статья о диагностике и устранении этой проблемы чтобы получить больше информации.

Аннулированный сертификат

Иногда из-за компрометации сервера или проблем с соответствием сертификаты должны быть отозваны до истечения запланированного срока их действия (например, см. серийный номер энтропии выпуск начала 2019 года). Невозможность заменить отозванный сертификат приведет к следующим сообщениям об ошибках:

Решение: создать новый сертификат веб-сайта, связанный с действительным, пользующимся всеобщим доверием корневым и промежуточным сертификатами.

Источник

There are a lot of SSL errors out there.
Way too much, right?

You as a sysadmin know that for sure – Certificate Errors, Configuration Errors, Server Errors, Protocol Errors, and others.

Here you’ll find a list of the most common xxxxx errors and proven quick fix solutions:

And you’ll find the solution to get rid of ALL SSL errors – forever: Test PRTG as your new monitoring tool and get stared within minutes!

1. SSL error

«ssl_error_no_cypher_overlap»

Quick fix

Did you receive the error message “ssl error no cypher overlap” while using Firefox or another web browser? Then you are dealing with one of the most common SSL errors. The cypher overlap error occurs due to a misconfiguration of the TLS/SSL settings.

The SSL error can easily be solved by adjusting the settings in your browser. If you are using Mozilla Firefox, access the settings page and choose the add-on section. Check the add-on list for any extensions that you did not install yourself. Deactivate all unnecessary add-ons and plug-ins, then restart the browser.

You can also reset both the TLS and the SSL settings. In your brower, type about:config to open the settings. Type TLS in the search box and look through the TLS settings. If there are any modified settings, restore them back to default. Repeat these steps to reset the SSL settings as well.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

2. SSL error

«ssl_error_rx_record_too_long»

Quick fix

The common SSL error “ssl error rx record too long” may occur in your browser when visiting a website via HTTPS. The error is often accompanied by the error message “SSL received a record that exceeded the maximum permissible length” or a similar message. This means that the web server is sending HTTP data instead of HTTPS data.

This common SSL issue is usually caused by an error in the SSL implementation on the server itself. There are several things that you can do to solve the problem:

  1. Ensure that SSL is configured correctly on the server.
  2. Check if your browser is using the same port as the web server. To use port 443, some servers such as Apache require a configuration first.
  3. If you are using a proxy server, the error can show up as well. In this case, make sure that your local proxy is configured correctly.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

3. SSL error

«ssl_error_syscall»

Quick fix

Are you facing the error message “ssl error syscall”, there is a problem with your SSL configurations. This can be caused by a disabled proxy protocol which leads to a failed request of the SSL handshake.

To fix the problem, make sure that you enable the proxy protocol in the inbound traffic. Also check if TLS is properly configured in the web server, as a misconfiguration of the server may lead to this error as well.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

4. SSL error

«ssl_error_bad_cert_domain»

Quick fix

The error code “ssl error bad cert domain” and the error message “The certificate is only valid for the following names” is often experienced by users while trying to access their SSL encrypted website or network. The error code indicates that there is a configureation problem with the SSL certificate of the website. The SSL error is commonly reported by Firefox users, but may also occur in other browsers.

Depending on the individual cause of the error, try the following troubleshooting solutions:

  1. If caused by an SSL misconfiguration of the website itself, the configuration needs to be adjusted by the website’s admin. If it is your website, make sure that your SSL certificate is active and switch to HTTPS.
  2. In some cases, the browser’s cache and cookies may lead to an SSL error. If this is the case, you can simply solve the problem by clearing the cache in the settings.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

5. SSL error

«ssl_error_internal_error_alert»

Quick fix

SSL error code “internal error alert” is a common problem faced by users of Mozilla Firefox and other web browsers. The error message indicates that there is a problem with the secure SSL connection. It may be caused either by the SSL certificate or by the settings of your browser.

To fix the problem, try the following troubleshooting steps:

  1. Make sure you are using a valid SSL certificate.
  2. Update your browser to the latest version.
  3. Disable unknown or unnecessary add-ons in the Firefox settings.
  4. Ensure that HTTPS is set up correctly.
  5. If the error persists after these steps, restart your browser.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

6. SSL error

“ssl error 31”

Quick fix

Are you facing Citrix client SSL error code 31? Then you are dealing with one of many SSL errors with Citrix. Error 31 can be caused by a variety of misconfigurations or outdated version of the service provider.

To solve the problem, make sure the SSL certificate is valid. Also update your service provider to the newest version to avoid problems with the compatibility. Also check if any corporate settings or your firewall is blocking the connection.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

7. SSL error

«ssl error 61”»

Quick fix

SSL error 61 is an error code regularly experienced by Citrix users. There are several error messages that can be displayed for receiver users when accessing Citrix StoreFront or web interface applications, such as:

“Cannot connect to the Citrix XenApp Server. SSL Error 61: You have not chosen to trust ‘Certificate Authority’, the issuer to the server’s security certificate.”

“The server certificate received is not trusted (SSL Error 61)”

“You app is not available. Try again later.”

As a system administrator, you can try the following solutions to get rid of SSL error 61:

  1. Update to the latest receiver version, as older versions may not support SHA2 certificates.
  2. Ensure that you have the required root certificate or intermediate certificate. You can download the certificates from your SSL certificate provider. If you use an antivirus software, make sure that your antivirus software trusts the SSL certificate.
  3. Check if the server certificate is compliant with the instruction in RFC 3280 in terms of the Enhanced Key Usage field.

Proper fix

Switch to PRTG: PRTG uses the SSL Security Check Sensor and lets you use SSL to encrypt your own monitoring data. PRTG helps you secure data traffic and notifies you at once if the security rating changes.

Источник

SSL/TLS Alert Protocol & the Alert Codes

There have been many occasions where a event corresponding to SChannel is logged in the System event logs which indicates a problem with the SSL/TLS handshake and many a times depicts a number. The logging mechanism is a part of the SSL/TLS Alert Protocol.
SChannel logging may have to be enabled on the windows machines to get detailed SChannel messages. Please refer the following article to do so: http://support.microsoft.com/kb/260729

These warnings sometimes are very helpful in troubleshooting SSL related issues and provide important clues. However, there is not much documentation available on the description of the alert codes.
These alert codes have been defined precisely in TLS/SSL RFC’s for all the existing protocol versions. For example lets consider the RFC 5246 (TLS 1.2). This RFC corresponds to the latest protocol version and it defines the alert messages.

Below is a snippet from the above RFC describing the various alert messages:

A.3. Alert Messages

enum < warning(1), fatal(2), (255) >AlertLevel;
enum <
close_notify(0),
unexpected_message(10),
bad_record_mac(20),
decryption_failed_RESERVED(21),
record_overflow(22),
decompression_failure(30),
handshake_failure(40),
no_certificate_RESERVED(41),
bad_certificate(42),
unsupported_certificate(43),
certificate_revoked(44),
certificate_expired(45),
certificate_unknown(46),
illegal_parameter(47),
unknown_ca(48),
access_denied(49),
decode_error(50),
decrypt_error(51),
export_restriction_RESERVED(60),
protocol_version(70),
insufficient_security(71),
internal_error(80),
user_canceled(90),
no_renegotiation(100),
unsupported_extension(110), /* new */
(255)
> AlertDescription;
struct <
AlertLevel level;
AlertDescription description;
> Alert;

There is MSDN article which describes these messages more briefly. Here is the link: http://technet.microsoft.com/en-us/library/cc783349%28v=ws.10%29.aspx

However, the article never mentions the alert codes while explaining the messages. For simplicity, I have created a simpler table combining both the MSDN documentation and the RFC for usability. Below is the table:

Alert Code Alert
Message
Description
close_notify Notifies the recipient that the sender will not send any more messages on this connection.
10 unexpected_message Received an inappropriate message This alert should never be observed in communication between proper implementations. This message is always fatal.
20 bad_record_mac Received a record with an incorrect MAC. This message is always fatal.
21 decryption_failed Decryption of a TLSCiphertext record is decrypted in an invalid way: either it was not an even multiple of the block length or its padding values, when checked, were not correct. This message is always fatal.
22 record_overflow Received a TLSCiphertext record which had a length more than 2^14+2048 bytes, or a record decrypted to a TLSCompressed record with more than 2^14+1024 bytes. This message is always fatal.
30 decompression_failure Received improper input, such as data that would expand to excessive length, from the decompression function. This message is always fatal.
40 handshake_failure Indicates that the sender was unable to negotiate an acceptable set of security parameters given the options available. This is a fatal error.
42 bad_certificate There is a problem with the certificate, for example, a certificate is corrupt, or a certificate contains signatures that cannot be verified.
43 unsupported_certificate Received an unsupported certificate type.
44 certificate_revoked Received a certificate that was revoked by its signer.
45 certificate_expired Received a certificate has expired or is not currently valid.
46 certificate_unknown An unspecified issue took place while processing the certificate that made it unacceptable.
47 illegal_parameter Violated security parameters, such as a field in the handshake was out of range or inconsistent with other fields. This is always fatal.
48 unknown_ca Received a valid certificate chain or partial chain, but the certificate was not accepted because the CA certificate could not be located or could not be matched with a known, trusted CA. This message is always fatal.
49 access_denied Received a valid certificate, but when access control was applied, the sender did not proceed with negotiation. This message is always fatal.
50 decode_error A message could not be decoded because some field was out of the specified range or the length of the message was incorrect. This message is always fatal.
51 decrypt_error Failed handshake cryptographic operation, including being unable to correctly verify a signature, decrypt a key exchange, or validate a finished message.
60 export_restriction Detected a negotiation that was not in compliance with export restrictions; for example, attempting to transfer a 1024 bit ephemeral RSA key for the RSA_EXPORT handshake method. This message is always fatal.
70 protocol_version The protocol version the client attempted to negotiate is recognized, but not supported. For example, old protocol versions might be avoided for security reasons. This message is always fatal.
71 insufficient_security Failed negotiation specifically because the server requires ciphers more secure than those supported by the client. Returned instead of handshake_failure. This message is always fatal.
80 internal_error An internal error unrelated to the peer or the correctness of the protocol makes it impossible to continue, such as a memory allocation failure. The error is not related to protocol. This message is always fatal.
90 user_cancelled Cancelled handshake for a reason that is unrelated to a protocol failure. If the user cancels an operation after the handshake is complete, just closing the connection by sending a close_notify is more appropriate. This alert should be followed by a close_notify. This message is generally a warning.
100 no_renegotiation Sent by the client in response to a hello request or sent by the server in response to a client hello after initial handshaking. Either of these would normally lead to renegotiation; when that is not appropriate, the recipient should respond with this alert; at that point, the original requester can decide whether to proceed with the connection. One case where this would be appropriate would be where a server has spawned a process to satisfy a request; the process might receive security parameters (key length, authentication, and so on) at start-up and it might be difficult to communicate changes to these parameters after that point. This message is always a warning.
255 unsupported_extension

Hope this reference will be useful for someone in troubleshooting TLS/SSL errors!

Want me to do this for you? Drop me a line: itgalaxyzzz gmail [point] com

Источник

  • FileCloud Docs
  • FileCloud Administrator Guide
  • FileCloud Troubleshooting
  • FileCloud Error Codes Glossary

  SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private.

FileCloud runs on Apache web server. 

  • Apache server can be configured to serve the website securely using HTTPS protocol. 
  • To enable HTTPS protocol, you will need an SSL certificate.

  You can read more about SSL Configuration in FileCloud Server.

SSL Errors

Code

What it means

How to Fix it

01201

open ssl error

OpenSSL is an open source tool for using the Secure Socket Layer (SSL) and Transport Layer Security (TLS) protocols for Web authentication.
OpenSSL provides a general purpose cryptography library that includes tools for generating RSA private keys and Certificate Signing Requests ( CSRs ), checksums, managing certificates and performing encryption /decryption.

(lightbulb) Most open ssl errors are caused by outdated certificate files.

If you allow a certificate to expire, the certificate becomes invalid, and you will no longer be able to run secure transactions.

  • The Certification Authority (CA) will prompt you to renew your SSL certificate prior to the expiration date.
  • To renew after discovering an SSL certificate is expired, just generate a new Certificate Signing Request (CSR) and re-install your certificate.

01202

cannot find open ssl config file

FileCloud Server requires this file and provides it to you:

  • Windows — it is provided with FileCloud Server
  • Linux — the FileCloud Server installer will copy it to the correct local folder

The openssl.conf is an INI-type file that is mostly used for the generation of certificate requests.

It includes data such as:

  • a list of certificates and private keys
  • a database of signed certificates
  • the serial number which the CA is currently at

To read the SSL documentation about this file:
https://www.openssl.org/docs/manmaster/man5/config.html

The location of this file depends on the operating system you are using.

In Windows, the file should be here:

xamppapacheconfopenssl.cnf

In Linux, the file should be here:

/etc/ssl/openssl.cnf

If the file is missing, it is usually due to an installation error.

You can download a new file and place it in the correct location cited above.

Download the Windows OpenSSL.conf file

01203

specify correct path to ssl config file

FileCloud Server requires this file and expects it to be in a specific location.

Search for the following file and place it in the expected location:

openssl.conf

The location of this file depends on the operating system you are using.

In Windows, place the file in the following directory:

xamppapacheconfopenssl.cnf

In Linux, place the file in the following directory:

/etc/ssl/openssl.cnf

If the file is missing, it is usually due to an installation error.

You can download a new file and place it in the correct location cited above.

Download the Windows OpenSSL.conf file

01204

url must be ssl enabled

If you are collecting ANY sensitive information on your website (including email and password), then you need to be secure.

  • One of the best ways to do that is to enable HTTPS, also known as SSL (secure socket layers),
  • SSL protects any information going to and from your server by automatically encrypting the data.

To resolve this error, you must use SSL to provide an address for your site that begins with https.

To set up HTTPS:

  1. Host with a dedicated IP address
  2. Buy a certificate
  3. Activate the certificate
  4. Install the certificate
  5. Update your site to use HTTPS

https://www.secureblackbox.com/kb/help/ref_err_sslerrorcodes.html

Copyright www.secureblackbox.com Value Possible reason and steps to take
ERROR_SSL_CONNECTION_CANCELLED_BY_USER 73729 (0x12001)
ERROR_SSL_TIMEOUT 73730 (0x12002)
ERROR_SSL_UNSUPPORTED_MAC_ALGORITHM 73731 (0x12003)
ERROR_SSL_UNEXPECTED_MESSAGE 75777 (0x12801)
  1. Connection is made to/from a service that doesn’t talk proper SSL (e.g. a plain HTTP connection is made to an HTTPS port). Re-check that both client and server services are talking SSL.
  2. Unsupported version of the protocol. Try to play with Versions property of the SSL component and check if any of the combination helps.
ERROR_SSL_BAD_RECORD_MAC 75778 (0x12802) The peers failed to negotiate a shared key material. Try connecting with different cipher suites one-by-one and check if any of them helps. If neither does, try to use a different protocol version.
ERROR_SSL_DECRYPTION_FAILED 75779 (0x12803)
ERROR_SSL_DECODE_ERROR 75792 (0x12810)
ERROR_SSL_DECRYPT_ERROR 75793 (0x12811)
ERROR_SSL_RECORD_OVERFLOW 75780 (0x12804) Packet size too large. Try to decrease the maximal size of the packet by adjusting the MaxFragmentLength extension.
ERROR_SSL_DECOMPRESSION_FAILURE 75781 (0x12805) Compression or decompression failure. Switch off compression (CompressionAlgorithms property).
ERROR_SSL_HANDSHAKE_FAILURE 75782 (0x12806) Incompatible versions or cipher suite lists. Try to play with version and cipher suite sets. Check that the server certificate is provided and has an associated private key.
ERROR_SSL_ILLEGAL_PARAMETER 75789 (0x1280D)
ERROR_SSL_NO_CERTIFICATE 75783 (0x12807) The certificate provided by the peer is not valid.
ERROR_SSL_BAD_CERTIFICATE 75784 (0x12808)
ERROR_SSL_UNSUPPORTED_CERTIFICATE 75785 (0x12809)
ERROR_SSL_CERTIFICATE_REVOKED 75786 (0x1280A)
ERROR_SSL_CERTIFICATE_EXPIRED 75787 (0x1280B)
ERROR_SSL_CERTIFICATE_UNKNOWN 75788 (0x1280C)
ERROR_SSL_UNKNOWN_CA 75790 (0x1280E)
ERROR_SSL_ACCESS_DENIED 75791 (0x1280F) The requested application-layer resource cannot be accessed by the requestor. Check with the administrator of the remote resource.
ERROR_SSL_EXPORT_RESTRICTION 75794 (0x12812) The peer is only configured to use exportable cipher suites. Switch on support for “EXPORT” cipher suites.
ERROR_SSL_PROTOCOL_VERSION 75795 (0x12813) The peers have not been able to negotiate a version to use (no shared protocol versions).
ERROR_SSL_INSUFFICIENT_SECURITY 75796 (0x12814) The cipher suites mutually supported by the peers are too weak and do not provide an adequate level of security.
ERROR_SSL_INTERNAL_ERROR 75797 (0x12815) Contact the vendor.
ERROR_SSL_USER_CANCELED 75798 (0x12816) Application layer has shut down the connection.
ERROR_SSL_NO_RENEGOTIATION 75799 (0x12817) One of the peers requested a renegotiation, which was refused by the other. Note that you will get this error (as a warning) if you return Allow = false from the OnRenegotiationStart event handler.
ERROR_SSL_CLOSE_NOTIFY 75800 (0x12818) Does not indicate an error condition. The SSL connection was closed gracefully and can be restored or cloned in future.
ERROR_SSL_UNKNOWN_PROTOCOL_ERROR 75801 (0x12819)

There are a lot of SSL errors out there.
Way too much, right?

You as a sysadmin know that for sure – Certificate Errors, Configuration Errors, Server Errors, Protocol Errors, and others.

Here you’ll find a list of the most common xxxxx errors and proven quick fix solutions:

  1. SSL Error “ssl_error_no_cypher_overlap”
  2. SSL Error “ssl_error_rx_record_too_long”
  3. SSL Error “ssl_error_syscall”
  4. SSL Error “ssl_error_bad_cert_domain”
  5. SSL Error “ssl_error_internal_error_alert”
  6. SSL Error “ssl error 31”
  7. SSL Error “ssl error 61”
  8. SSL Error “ssl certificate problem: unable to get local issuer certificate”
  9. SSL Error “ssl error: unable to verify the first certificate”
  10. SSL Error “ssl_protocol_error”
  11. SSL Error “ssl handshake error” or “ssl handshake failure alert”

And you’ll find the solution to get rid of ALL SSL errors – forever: Test PRTG as your new monitoring tool and get stared within minutes!

 1. SSL error

«ssl_error_no_cypher_overlap»

time blueQuick fix

Did you receive the error message “ssl error no cypher overlap” while using Firefox or another web browser? Then you are dealing with one of the most common SSL errors. The cypher overlap error occurs due to a misconfiguration of the TLS/SSL settings.

The SSL error can easily be solved by adjusting the settings in your browser. If you are using Mozilla Firefox, access the settings page and choose the add-on section. Check the add-on list for any extensions that you did not install yourself. Deactivate all unnecessary add-ons and plug-ins, then restart the browser.

You can also reset both the TLS and the SSL settings. In your brower, type about:config to open the settings. Type TLS in the search box and look through the TLS settings. If there are any modified settings, restore them back to default. Repeat these steps to reset the SSL settings as well.

Best solution: https://www.thewindowsclub.com/ssl_error_no_cypher_overlap-firefox 

 2. SSL error

«ssl_error_rx_record_too_long»

time blueQuick fix

The common SSL error “ssl error rx record too long” may occur in your browser when visiting a website via HTTPS. The error is often accompanied by the error message “SSL received a record that exceeded the maximum permissible length” or a similar message. This means that the web server is sending HTTP data instead of HTTPS data.

This common SSL issue is usually caused by an error in the SSL implementation on the server itself. There are several things that you can do to solve the problem:

  1. Ensure that SSL is configured correctly on the server.
  2. Check if your browser is using the same port as the web server. To use port 443, some servers such as Apache require a configuration first.
  3. If you are using a proxy server, the error can show up as well. In this case, make sure that your local proxy is configured correctly.

Best Solution: https://www.ssl247.de/kb/ssl-certificates/troubleshooting/apache/ssl-error-rx-record-too-long-firefox-apache-tomcat or https://www.xolphin.com/support/Error_messages/Error_-_ssl_error_rx_record_too_long

 3. SSL error

«ssl_error_syscall»

 4. SSL error

«ssl_error_bad_cert_domain»

time blueQuick fix

The error code “ssl error bad cert domain” and the error message “The certificate is only valid for the following names” is often experienced by users while trying to access their SSL encrypted website or network. The error code indicates that there is a configureation problem with the SSL certificate of the website. The SSL error is commonly reported by Firefox users, but may also occur in other browsers.

Depending on the individual cause of the error, try the following troubleshooting solutions:

  1. If caused by an SSL misconfiguration of the website itself, the configuration needs to be adjusted by the website’s admin. If it is your website, make sure that your SSL certificate is active and switch to HTTPS.
  2. In some cases, the browser’s cache and cookies may lead to an SSL error. If this is the case, you can simply solve the problem by clearing the cache in the settings.

Best Solution: https://appuals.com/fix-ssl_error_bad_cert_domain/

 5. SSL error

«ssl_error_internal_error_alert»

time blueQuick fix

SSL error code “internal error alert” is a common problem faced by users of Mozilla Firefox and other web browsers. The error message indicates that there is a problem with the secure SSL connection. It may be caused either by the SSL certificate or by the settings of your browser.

To fix the problem, try the following troubleshooting steps:

  1. Make sure you are using a valid SSL certificate.
  2. Update your browser to the latest version.
  3. Disable unknown or unnecessary add-ons in the Firefox settings.
  4. Ensure that HTTPS is set up correctly.
  5. If the error persists after these steps, restart your browser.

Best Solution: https://comparecheapssl.com/how-to-fix-ssl-error-on-firefox-a-complete-guide/

 6. SSL error

“ssl error 31”

 7. SSL error

«ssl error 61”»

time blueQuick fix

SSL error 61 is an error code regularly experienced by Citrix users. There are several error messages that can be displayed for receiver users when accessing Citrix StoreFront or web interface applications, such as:

“Cannot connect to the Citrix XenApp Server. SSL Error 61: You have not chosen to trust ‘Certificate Authority’, the issuer to the server’s security certificate.”

“The server certificate received is not trusted (SSL Error 61)”

“You app is not available. Try again later.”

As a system administrator, you can try the following solutions to get rid of SSL error 61:

  1. Update to the latest receiver version, as older versions may not support SHA2 certificates.
  2. Ensure that you have the required root certificate or intermediate certificate. You can download the certificates from your SSL certificate provider. If you use an antivirus software, make sure that your antivirus software trusts the SSL certificate.
  3. Check if the server certificate is compliant with the instruction in RFC 3280 in terms of the Enhanced Key Usage field.

Best Solution: https://support.citrix.com/article/CTX101990

 8. SSL error

“ssl certificate problem: unable to get local issuer certificate”

time blueQuick fix

The error message “SSl certificate problem: unable to get local issuer certificate” sometimes occurs when making a request for a secure HTTPS destination. The SSL error is caused by a problem with the root certificate. When you use client SSL and make a request for a secure HTTPS source, you need to verify your identity by sharing your SSL/TLS certificate. If this step is not completed successfully, the error message pops up.

There are several solutions to fix the SSL certificate problem:

  1. Change php.ini while maintaining SSL.
  2. Maintain SSL and add the following code:

$ch = curl_init();

$certificate_location = ‘/usr/local/openssl-0.9.8/certs/cacert.pem’;

curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, $certificate_location);

>curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, $certificate_location);

    3. Disable SSL (not recommended).

Best Solution: https://aboutssl.org/fix-ssl-certificate-problem-unable-to-get-local-issuer-certificate/

 9. SSL error

Error “ssl error: unable to verify the first certificate”

 10. SSL error

“ssl_protocol_error”

time blueQuick fix

Error code “ssl protocol error” is a typical SSL error on Google Chrome. Your browser may also state the error message “This site can’t provide a secure connection” along with the error code. If you encounter this problem, there are many possible solutions:

  1. Set the correct date and time on your system, as the SSL certificate is sensitive to your system’s settings.
  2. Clear your browser’s SSL state in the Google Chrome settings.
  3. Disable QUIC protocol which is enabled by default in Google Chrome.
  4. Check your antivirus settings and make sure it scans SSL/TLS protocols correctly.
  5. If the website’s SSL/TLS protocols are not in line with your Chrome version, change the SSL/TLS protocol settings accordingly in the advanced settings.

Best Solution: https://www.thesslstore.com/blog/fix-err-ssl-protocol-error/

 11. SSL error

“ssl handshake error” or “ssl handshake failure alert”

time blueQuick fix

The SSL handshake error message can be received when the SSL handshake process fails. The SSL handshake is a process in which the browser sends a secure connection request to the web server. If this request fails, it results in the SSL handshake failure alert.

The SSL error can be caused by a number of reasons. Therefore, the solution depends on the cause. These are the most common ones:

  1. The SSL/TLS protocol is not supported by the server.
  2. The certificate does not match the hostname in the URL.
  3. The certificate is invalid or has expired.
  4. The client server is unable to communicate with the servers.

You can fix the problem by adjusting the settings and by making sure that the SSL/TLS certificates are configured correctly.

Best Solution: https://www.rapidsslonline.com/blog/ssl-handshake-failed-error/

Choose your solution: Bugfix or replacement

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This article provides information on Citrix Client SSL Error Codes.

To assist with troubleshooting, Citrix Technical Support has compiled a list of generic SSL error codes that the Citrix client might present the user or write in the Event log when an error occurs.

Important! This article is intended for use by System Administrators. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article.

Note: This list contains general information and might not fully explain the reason for your error. This information is provided “as is” and is not meant to be an official rendering of the SSL error code definitions. Refer to the Disclaimer for more information.

* 0 Everything is fine * * 1 Redo handshake before other things * * 2 Handshake loop is complete * * 3 An error occurred that cannot be further defined * * 4 An error occurred while reading * * 5 An error occurred in the provider. No further information is available * * 6 A required library is missing * * 7 A required library has no entry point? * * 8 Initialization (of whatever was being initialized, library) failed * * 9 There is no memory left for the application to use * * 10 Can’t locate your certificate. * * 11 Your certificate isn’t in a format readable by the provider * * 12 You do not have permission to access the specified certificate * * 13 The SSL package isn’t there (SChannel specific) * * 14 Can’t work to the cipher strength required * * 15 The context has expired or isn’t properly initialized * * 16 The buffer read isn’t a valid SSL packet * * 17 The buffer read isn’t a valid socks 5 packet * * 18 Your SSL packet has been modified illegally * * 19 Your SSL packet is out of sequence * * 20 The data received is not a complete packet * * 21 The server response to socks hello is bad * * 22 The server response to socks connect request is bad * * 23 We do not support the given address type * * 24 Send the given buffer, and terminate the communication (SChannel specific) * * 25 Do socks 5 server side redirection before completing handshake (SChannel specific) * * 26 Unable to open the specified keystore * * 27 Unable to find the specified identity cert * * 28 The socket given to a function is not of the right type (SChannel specific) * * 29 The socks 5 handshake broke down in an unspecified manner * * 30 The buffer supplied is not big enough for all the data * * 31 The SDK context supplied is not valid for the function called * * 32 The clients socks 5 hello is bad * * 33 The clients connect request is bad * * 34 The socks 5 command requested is not supported * * 35 The socks 5 server refuses to redirect to the required destination * * 36 The destination network requested is inaccessible * * 37 The destination host requested is unreachable * * 38 Connection to the destination host requested is refused * * 39 The TTL on the packet sent the destination host requested expired * * 40 The hostname could not be resolved * * 41 A socket could not be created * * 42 Connection to the host is refused * * 43 A close notify alert was received * * 44 An unexpected message alert was received * * 45 A bad mac alert was received * * 46 A decompression failure alert was received * * 47 A handshake failure alert was received * * 48 A no certificate alert was received * * 49 A bad certificate alert was received * * 50 An unsupported certificate alert was received * * 51 A certificate revoked alert was received * * 52 A certificate expired alert was received * * 53 A certificate unknown (untrusted) alert was received * * 54 An illegal parameter alert was received * * 55 An unknown alert was received (probably TLS alert) * * 56 Unable to set the CA certs verify path (OpenSSL specific) * * 57 Unable to set identity certificate * * 58 Unable to set private key * * 59 The common name on the ID certificate is not what was expected * * 60 (OpenSSL specific) a zero depth self signed cert was received * * 61 (OpenSSL specific) a root cert to match the identity received could not be found locally * * 62 (OpenSSL specific) a root cert to match the identity received could not be found at all * * 63 (OpenSSL specific) a self signed cert was in the chain received * * 64 (OpenSSL specific) unable to verify the signature on the leaf cert * * 65 (OpenSSL specific) unable to decode the issuers public key * * 66 (OpenSSL specific) unable to verify the signature on a cert * * 67 (OpenSSL specific) the before field in the cert is corrupt * * 68 (OpenSSL specific) the certificate is not yet valid * * 69 (OpenSSL specific) the expiry field in the cert is corrupt * * 70 (OpenSSL specific) the certificate has expired * * 71 A method called is unimplemented * * 72 The provider could not load any of the root certs in the keystore * * 73 The provider could not load some of the root certs in the keystore * * 74 Client authentication failed * * 75 The connection timed-out * * 76 A server certificate was revoked * * 77 No CRL could not be retrieved for one of the certificates * * 78 Revocation support is not available *

CITRIX MAKES NO REPRESENTATIONS OR WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE INFORMATION IN THIS ARTICLE. THIS INFORMATION IS DELIVERED ON AN “AS IS” BASIS. YOU SHALL HAVE THE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACK-UP OF ANY DATA USED IN CONNECTION WITH THIS INFORMATION. IN NO EVENT SHALL CITRIX BE LIABLE FOR (i) SPECIAL, INDIRECT, DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR (ii) ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THIS INFORMATION, WHETHER AN ACTION IN CONTRACT OR TORT, INCLUDING NEGLIGENCE, OR OTHERWISE.

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