Storwize v3700 error 578

Error 578 V7000

We have collected for you the most relevant information on Error 578 V7000, as well as possible solutions to this problem. Take a look at the links provided and find the solution that works. Other people have encountered Error 578 V7000 before you, so use the ready-made solutions.

578 — IBM

https://www.ibm.com/support/knowledgecenter/STHGUJ_8.2.1/com.ibm.storwize.tb5.821.doc/code_578.html

To remove the system data from the node, go to the service assistant, select the radio button for the node with a 578, click Manage System, and then choose Remove System Data. Or use the CLI command satask leavecluster -force .

StorWize V3700 — Error 578 — IBM Hardware — Spiceworks

https://community.spiceworks.com/topic/2014921-storwize-v3700-error-578

Aug 31, 2017 · After a power loss, the V3700 reports «error 578″ on one of the two nodes. To resolve the error, it suggests a fix » Remove system data» on the affected node. I have some VM’s running on that storage. My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?

Error event IDs and error codes

https://systemx.lenovofiles.com/help/topic/com.lenovo.storage.v7000.7.6.0.doc/svc_errorcodes_2nk8gq.html

578: The state data was not saved following a power loss. 579: Battery subsystem has insufficient charge to save system data 580: The service controller ID could not be read.

Error Code 578 – National ATM Systems

https://www.nasatm.com/blogs/error-codes/error-code-578

National ATM Systems is an ATM ISO and full service ATM company. Our expertise and knowledge in the ATM industry has propelled us forward as an industry leader.

IBM STORWIZE V7000 TROUBLESHOOTING AND MAINTENANCE …

https://www.manualslib.com/manual/1231550/Ibm-Storwize-V7000.html

Page 1 IBM Storwize V7000 Troubleshooting, Recovery, and Maintenance Guide GC27-2291-05. ; Page 2 Before using this information and the product it supports, read the general information in “Notices” on page 161, the information in the “Safety and environmental notices” on page iii, as well as the information in the IBM Environmental Notices and User Guide , which is provided on a DVD.

IBM STORWIZE V7000 MAINTENANCE MANUAL Pdf Download .

https://www.manualslib.com/manual/1337187/Ibm-Storwize-V7000.html

Page 1 IBM Storwize V7000 Version 6.3.0 Troubleshooting, Recovery, and Maintenance Guide GC27-2291-02. ; Page 2 Before using this information and the product it supports, read the general information in “Notices” on page 143, the information in the “Safety and environmental notices” on page ix, as well as the information in the IBM Environmental Notices and User Guide on the .

Fix Ibm V7000 Error Codes (Solved) — winload.org

http://winload.org/ibm-v7000-error-codes.html

The backup lun is a http://winload.org/ibm-v7000-error-578.htmlrestart a relationship that has just terminated with a 1920 event code. restriction in that ? Are the GM target volumes in a that certified yet. That is probably where you

Error 578 V7000 Fixes & Solutions

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StorWize V3700 — Error 578

After a power loss, the V3700 reports «error 578» on one of the two nodes.

To resolve the error, it suggests a fix » Remove system data» on the affected node.

I have some VM’s running on that storage.

My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?

Ensure AV Gear Plays Nice on the Corporate Network

Do you have a support contract in place with IBM? If not, it might be worth getting approval for a one off support payment to help out with this.

I’d also suggest investing in some UPS devices in future. SAN’s do not like having power removed.

My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?

You shouldn’t do, no. You’ll be running on a single node at the moment as one of the nodes has an issue and needs to be reinitialised. However, you should also consider what would have happened if this had occurred on both nodes or what’ll happen if you have another power outage now.

Finally, as ever, make sure you’ve got good, tested backups.

We do not have a support contract.

The device is connected to UPS, due to absence, we were unable to verify that the device was shutdown properly.

Have you run through the steps in this procedure.

Do you have any other errors besides the error 578?

See this link before proceeding.

Also, I second Gary’s advice on backups, UPS and contacting IBM and getting support.

You should also have UPS alerting turned on as well as think about network monitoring for these occasions.

IBM support is pricey but well worth it.

We do not have a support contract.

All I’m asking for is, if it’s safe to run the fix, it suggests, without any data loss to the VM’s.

This is the fix:

it should be safe to run the fix. As I said above, make sure you have good, tested backups.

If anyone else has the same question:

Data will NOT be lost, just make sure to follow the instructions, to the point.

This topic has been locked by an administrator and is no longer open for commenting.

To continue this discussion, please ask a new question.

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Storwize v3700 error 578

Как настроить IBM Storwize v3700-01

Всем привет сегодня хочу рассказать как настроить систему хранения данных IBM Storwize v3700. Самая элементарная схема:

• СХД IBM Storwize v3700 в базовой комплектации с возможностью подключения серверов по iSCSI и SAS. Установлены 4 диска по 600Gb
• два сервера IBM 3650 m4, без локальных дисков, с двумя однопортовыми SAS HBA картами
• подключение крест на крест, отказоустойчивое — каждый HBA адаптер сервера соединен со своим контроллером системы хранения

Задача стоит следующая:

1. Подключиться к СХД для управления
2. Обновить прошивку, чтобы появилась поддержка SAS подключений
3. Создать из дисков array, уровень RAID 10
4. Так как у нас серверы без жестких дисков, создаем для каждого сервера отдельный LUN для установки операционной системы Windows server 2012
5. Создаем один общий LUN, который будет доступен обоим серверам. Использоваться он будет для создания MS SQL 2012 кластера, точнее для хранения баз данных

В состав поставки системы хранения есть специальная флешка, она используется для первоначального конфигурирования, а именно установка пароля администратора, сервисного IP адреса для подключения к веб интерфейсу. С флешки на компьютере запускаем утилиту InitTool.bat

Как настроить IBM Storwize v3700-02

Так как мы только что достали СХД из коробки, выбираем пункт Create a new system

Как настроить IBM Storwize v3700-03

Задаем IP адрес, по которому будем подключаться к системе хранения

Как настроить IBM Storwize v3700-04

Процесс инициализации системы:

1. Делаем безопасное извлечение устройства из компьютера, достаем флешку.
2. Смотрим на один из контроллеров системы хранения. Нам нужно будет вставить флешку в один из разъемов с сетевыми интерфейсами управления. Но перед этим нужно убедиться, что с правой верхней стороны контроллера три световых индикатора подают верные семафорные сигналы, левый горит, средний мигает, правый выключен.
3. После того, как флешка будет помещена в USB порт (любой). Начинает мигать правый значок (восклицательный). Необходимо дождаться пока он перестанет потухнет, после этого можно извлечь флешку и вернуть ее обратно в компьютер, чтобы закончить шаги мастера.

Как настроить IBM Storwize v3700-05

Через браузер (рекомендуется IE8 или Firefox 23+) заходим на веб интерфейс. По умолчанию логин пароль для входа IBM Storwize v3700 superuser — passw0rd (через ноль)
Теперь самое время обновить прошивку, для этого переходим в меню Settings -> General -> Upgrade Machine Code. Прошивка заранее скачана с официального сайта ibm.com. В нашем случае это Version 7.1.0.3 (build 80.3.1308121000). В ее составе есть Upgrade test utility, сначала загружаем на СХД ее, а затем саму прошивку.

Как настроить IBM Storwize v3700-06

СХД автоматически определила 4 установленных диска. Три из них система отдала под POOL, один назначила под hot spare. Если бы дисков было больше, может быть имело бы смысл оставить подобную автоматическую настройку. В нашем случае лучше переразбить диски по-другому.

Как настроить IBM Storwize v3700-07

Удаляем автоматически созданный Pool, Delete.

Как настроить IBM Storwize v3700-08

Получаем 4 свободных диска, из которых предстоит создать RAID 10

Как настроить IBM Storwize v3700-09

Нажимаем Configure Storage, затем выбираем какой именно RAID мы хотим создать и сколько дисков будет задействовано под него.

Как настроить IBM Storwize v3700-10

Задаем название для вновь создаваемого Pool. Чтобы не запутаться в терминах. Из свободных дисков мы создаем RAID или array, получившееся свободное пространство это Pool. Затем само пространство пула будем нарезать на кусочки, так называемые LUN-ы или Volume и вот их уже можно будет презентовать серверам (хостам).

Как настроить IBM Storwize v3700-11

Как настроить IBM Storwize v3700-12

Создаем новый LUN (тут он называется Volume) в нашем пуле, Выбираем Generic-Create

Как настроить IBM Storwize v3700-13

задаем размер Volume

Как настроить IBM Storwize v3700-14

Таким образом, используя мастер создания Volume-ов делаем 3 луна. Как и было задумано, два по 100Gb под операционные системы серверов. И один общий размером 500Gb для создания кластера MS SQL 2012

Как настроить IBM Storwize v3700-15

Теперь необходимо сообщить системе хранения данных, какие серверы (host) к ней подключены. В базовой комплектации всего два варианта соединения — это iSCSI и SAS. У нас два сервера, которые подключены к Storwize v3700 по SAS

Как настроить IBM Storwize v3700-01

Как настроить IBM Storwize v3700-16

На этом шаге мы указываем системе хранения, что наш первый сервер подключен к ней двумя SAS кабелями, которые в сервере воткнуты в две SAS HBA карты со идентификаторами (16-ти значные). Таким образом добавляем оба сервера, у каждого два идентификатора.

Как настроить IBM Storwize v3700-17

Презентуем Volume-ы серверам. Другими словами назначаем права доступа. На скриншоте HOST_LUN_TOP предназначен только для первого сервера, т.к. на него будет установлена его операционная система. И второму серверу этот LUN видеть нельзя. В отличии от SQL_LUN, который должен быть доступен обоим серверам, ведь на нем будут располагаться базы данных MS SQL кластера.

Как настроить IBM Storwize v3700-18

В любой момент можно посмотреть и изменить права доступа на LUN (Host Mapping)

Как настроить IBM Storwize v3700-19

На этом настройку СХД можно считать законченной. Можно на сервере начинать установку Windows server 2012 R2 и при выборе жесткого диска будут доступны два LUN-а с системы хранения, один размером 100Гб, второй 500Гб. Это будет означать, что настройка прошла успешно.

Как настроить IBM Storwize v3700-20

Вот так вот производится ibm storwize v3700 настройка, далее я расскажу как производится ibm storwize v3700 мониторинг производительности.

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Removing system information for node canisters with error

code 550 or error code 578 using the service assistant

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Performing system recovery using the service assistant

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Storwize V7000: Troubleshooting, Recovery, and Maintenance Guide

v Any data that was in the cache at the point of failure is lost. The loss of data can

result in data corruption on the affected volumes. If the volumes are corrupted,

call the IBM Support Center.

Before you can run a system recovery procedure, it is important that the root cause

of the hardware issues be identified and fixed.

Obtain a basic understanding about the hardware failure. In most situations when

there is no clustered system, a power issue is the cause. For example, both power

supplies might have been removed.

The system recovery procedure works only when all node canisters are in

candidate status. If there are any node canisters that display error code 550 or error

code 578, you must remove their data.

Before performing this task, ensure that you have read the introductory

information in the overall recover system procedure.

To remove system information from a node canister with an error 550 or 578,

follow this procedure using the service assistant:

1. Point your browser to the service IP address of one of the nodes, for example,

https://node_service_ip_address/service/.

If you do not know the IP address or if it has not been configured, you must

assign an IP address using the initialization tool.

2. Log on to the service assistant.

3. Select Manage System.

4. Click Remove System Data.

5. Confirm that you want to remove the system data when prompted.

6. Remove the system data for the other nodes that display a 550 or a 578 error.

All nodes previously in this system must have a node status of Candidate and

have no errors listed against them.

7. Resolve any hardware errors until the error condition for all nodes in the

system is None.

8. Ensure that all nodes in the system display a status of candidate.

When all nodes display a status of candidate and all error conditions are None,

you can run the recovery procedure.

Start recovery when all node canisters that were members of the system are online

and have candidate status. If there are any nodes that display error code 550 or

error code 578, you must remove their system data to get them into candidate

status. Do not run the recovery procedure on different node canisters in the same

system. This restriction includes remote systems also.

All node canisters must be at the same level of software that the storage system

had before the system failure. If any node canisters were modified or replaced, use

the service assistant to verify the levels of software, and where necessary, to

upgrade or downgrade the level of software.

StorWize V3700 — Error 578

After a power loss, the V3700 reports «error 578» on one of the two nodes.

To resolve the error, it suggests a fix » Remove system data» on the affected node.

I have some VM’s running on that storage.

My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?

Popular Topics in IBM Hardware

8 Replies

Do you have a support contract in place with IBM? If not, it might be worth getting approval for a one off support payment to help out with this.

I’d also suggest investing in some UPS devices in future. SAN’s do not like having power removed.

My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?

You shouldn’t do, no. You’ll be running on a single node at the moment as one of the nodes has an issue and needs to be reinitialised. However, you should also consider what would have happened if this had occurred on both nodes or what’ll happen if you have another power outage now.

Finally, as ever, make sure you’ve got good, tested backups.

We do not have a support contract.

The device is connected to UPS, due to absence, we were unable to verify that the device was shutdown properly.

Have you run through the steps in this procedure.

Do you have any other errors besides the error 578?

See this link before proceeding.

Also, I second Gary’s advice on backups, UPS and contacting IBM and getting support.

You should also have UPS alerting turned on as well as think about network monitoring for these occasions.

IBM support is pricey but well worth it.

We do not have a support contract.

All I’m asking for is, if it’s safe to run the fix, it suggests, without any data loss to the VM’s.

This is the fix:

it should be safe to run the fix. As I said above, make sure you have good, tested backups.

If anyone else has the same question:

Data will NOT be lost, just make sure to follow the instructions, to the point.

This topic has been locked by an administrator and is no longer open for commenting.

To continue this discussion, please ask a new question.

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