Unable to create the error report soulstorm

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(Games : Company of Heroes: Opposing Fronts : Mods : Battle of the Bulge : Forum : Technical Problems : TEMP folder error) Locked Thread Options May 24 2012

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Campaign Issues

Crashes in connection with the Campaign Strongholds

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

The campaign has a number of potential glitches, many of which are actually vanilla bugs and have nothing to do with unification. If you crash sometime between initializing the last victory cutscene and reaching the campaign map again when playing a stronghold. Then here are six cumulative possible solutions to fix that.

Listed in order of least intrusive to most intrusive.

0 Be on latest version: 6.9

1 Have LAA on.

2 Continually mash the esc key when you win.

3 Fuggles2k solution to Mishra:

• Step 1 - Play the stronghold mission as you normally would but right before you complete the mission save the game. Watch the cinematic at the end if you wish and let the game crash or simple quit the game after saving.
• Step 2 - Run the GraphicsConfig.exe file from the local game files and hit the safe mode config option.
• Step 3 - Run the game, load from the saved point where you are about this complete the mission. Complete the mission and the game should progress past the point where it was crashing and then save the game and exit.
• Step 4 - Run the GraphicsConfig.exe file again and set your original settings.
• Step 5 - Run the game and play through untill you reach the next stronghold mission then repeat from Step 1.

4 Disable the EnableCampaignBases option in the campaign configurator if the option is on. Remember to click «save settings».

‘5 Remove the 39 files that are located in the » ...steamappscommonDawn of War SoulstormUnification_BugfixMovies » folder.

6 Create new profile and restart campaign.

Weird Visual Glitch in Campaign

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

All races, but seemingly especially Dark Eldar can have a strange mashed visual glitch in campaign when selecting them or doing other things in the metamap.

Solutions:

1) make sure you are on latest version: 6.9

2) disable discord overlay.

Crashing after non-stronghold campaign missions completed

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

Also make sure LAA is on in the mod manager.

This error may or may not include a fatal scar error message.

Turn off EnableCampaignBases in the campaign configurator, and/or create a new profile.

General Issues

RAM issues (temp folder and dump file errors, 183 errors, sudden crashes)

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

Before going deeper into things: due to how DoW handles memory, it can have «hiccups». If you crash, try to start the exact same match again and there is a good chance it will load this time. If it doesn’t it was most likely a genuine out-of-ram crash, in which proceed with the reading. NOTE that this can happen even if you have managed your ram equation, you will know this by it working the second time you load the exact same match.

A relatively common problem that arises is memory related crashes. These may manifest themselves in a few different ways, most commonly crashing with the “TEMP folder — not enough space” or “Unable to create the temporary folder. Error 183”. Sometimes this error may manifest as «freezing» whilst loading the match, but often there is a error message in the background waiting to be have the «ok» button pressed before the actual CTD occurs.

Let’s start with a very basic understanding of DoW:SS. It’s an old 32b game from 2004. Out-of-the-box it’s monothread (meaning it can only use one CPU) and can only utilize 2Gb of RAM. Using LAA (LargeAdressAwareness) on a 64b system the engine will be able to access and utilize up to 4Gb of RAM. On a 32b system LAA only increases the available RAM to 3GB. This means that you need to understand that the bottleneck is not your system, but the engine itself.

All factions in any given match setup are preloaded (including all branching paths) into the RAM when starting a game. The Unification mod gives all vanilla races a visual facelift and add new units if enabled in the game rules. Many of the race mods have great visuals built in from the get-go, and some have extensive rosters. Some also have a lot of shiny fx, or even some old legacy unoptimised fx which will be updated later on. This means that not all race mods take up the same amount of RAM when preloaded. This is also important to understand. Emperor’s children are the most RAM hungry race atm. Dark Angels, Imperial Fists, World Eaters and Inquisition are also heavy ones, and Admech explorators and Chaos Daemons take more ram than their sga’s suggest due to fx.

Some addon’s like FX addon can add an additional small footprint, as can lots of units from game modes like survival or unlimited addon. The latter can have a much bigger footprint than FX addon.

The facts stated above means you cannot expect to play an 8p match on a big map with a bunch of heavy race mods with every setting maxed out. That will crash. Number of units will also impact so game rules with very high pop caps need to be factored in. Even if the match loads and plays well, it might still crash with large pop caps if other factors aren’t compensating. FX can drain RAM quite heavily, so maxed out fx with a bunch of races that preload a lot of flashy fxs might require sacrifices somewhere else. Equation.

You have to manage your RAM in regards to the setup you want to play.

Having understood these basic principles the followings actions below can be taken to minimize memory errors. But before we list those, do note that the mem situation is an equation. For example if you love persistent bodies, you may want to keep those at  a higher setting, but in compenstation lower other settings or play smaller games. Test what works for you and determine what’s most important to you. You can probably max all the settings in a 1v1 for example. Also note that the visuals of Unification are good enough to take some lowered graphics settings in big games, especially since most players play those games zoomed out anyway.

Without further ado, this is what you can do to minimize mem crashes.

Tier 0. Everyone needs to do this.

• Use the DoW Mod Manager. If you for some reason don’t have it: get it here: https://www.moddb.com/mods/unification-mod-dawn-of-war-soulstorm/downloads/dow-mod-manager-v231
• Activate LAA so that is on (green texts). It’s the “Toggle LAA” button in the mod manager.
• Due to how DoW handles memory, it can have «hiccups». If you crash, try to start the exact same match again and there is a good chance it will load this time. If it doesn’t it was most likely a genuine out-of-ram crash, in which proceed further down the list.
• Be aware of the fact that (once again) due to DoW engine, looking in army painter before playing a game may cause memory issues, the more you look, the higher the risk of issues. Safest option is to restart if you have spent time in army painter.
• Resolution plays a part, lower your resolution if you have high ones. More than 1080p not recommended.

Tier 1. Highly recommended for everyone.

• Make sure the –forcehighpoly setting is off.
• Make sure the “High Res Textures” is off. This setting is found in Mod manager—>Settings—>Video. »
  • High Res Textures» determines whether your badges and banners ingame will be high res. This has minimal impact on your visiual enjoyment when turned off, but saves memory. This is the same thing as setting “fullres_teamcolour=0” in your “…Dawn of War Soulstormlocal.ini” file. Fullres_teamcolour=0 means that the High Res Textures is off. If you don’t have this line in your local.ini, then just add it.
• Set “Persistent Bodies” and “persistent scaring” to their lowest settings. This setting is found in Mod manager—>Settings—>Video. These settings should be self-explanatory.
• Get the «Soulstorm_DXVK.zip» from the Unification Discord (pinned in General chat by Fuggles2k). Download it and extract it’s contents in your soulstorm folder.
• If having issues (which you have since you are reading this) set «Shadow details» setting to lowest, i.e «None». This is due to engine glitch that means it can cause crashes by itself, some have more of this than others.

Tier 2. For those still suffering regular crashes.

1. Disable the «AI MapDB» game rule. This will slightly decrease the pathing performance of your units. But free up some mem.
2. Disable the «Heroes» win condition if using it.

Tier 3. Still issues. Aka are you trying to play 8p games or heavy 6p games?

Remember that not all races take up the same amount of RAM? Those having done the previous steps and are still having problems can try any combination of the four following solutions:

1. Play smaller games.
2. Use less RAM heavy mod races. Emperor’s Children being the hungriest. But Inquisition: Daemonhunt, World Eaters, Dark Angels and Imperial Fists are also big ones.
3. Reduce pop cap if you have raised it.
4. Reduce graphics settings and/or screen resolution (yes, that plays a part too). You may not need to tank every setting, start with what’s least important to you.
5. Toggle Team color off. This is done by pushing the small 2-coloured oval button next to your chosen race in skirmish, do this for all players in a match to save some RAM. Note that this will disable your ability to choose badges and colour schemes. Vanilla races will use the default campaign standard settings and races with any vanilla race associations (like Space marine race mods) will at least partly use the default campaign standard colour and badge scheme.

Find the balance and solution that works for you.

Missing Races

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

Secondly: make sure you are launching «unification new races» and not «unification bugfix»

Thirdly, these are the races currently included in 6.9:

• Adeptus Mechanicus Explorers
• Black Templars
• Blood Angels
• Chaos Daemons
• Dark Angels
• Death Guard
• Death Korps of Krieg
• Ynnari
• Emperor’s Children
• Harlequins
• Imperial Fists
• Inquisition Daemon Hunters
• Legion of the Damned
• Salamanders
• Steel Legion
• Thirteenth Company
• Thousand Sons
• Tyranids
• Witch Hunters
• World Eaters

So if you think you are missing something like ultramarines or custodes, then you are not. They are not out yet.

With that out of the way: if you lack any (or more commonly) all of the races above, then that most likely means you lack the race sga archives. All of these races are localised into single sga archives in the «…Dawn of War SoulstormUnification_Bugfix» folder.

Go to that folder.

If it looks like this, then you have the most common error, with a simple fix.

Your «Unification_Race_Mods.7z» archive contains this:

if you feel confused about what this file is, then you haven’t followed the installation instructions properly since this is a file you download when installing (unless using torrent or the google driver full installer), please consult installation instructions to make sure you installed correctly.

Open that archive in for example 7zip and click the «test» button to make sure it isn’t corrupted.

if there are issues, delete the archive and redownload, test again.

Once you have a non-corrupted archive (may never have been corrupted hence the testing) extract it.

Get the content shown above into the bugfix folder, so that it looks like this:

Once it looks like above, the problem is solved.

If you have the reverse situation where you have the stuff from the race archive pic but not the stuff from the first «this is not how it’s supposed to look» pic. Then do this process with the «Unification_Core_Mod.7z» archive instead. (re)apply any patches you have done afterwards.

6.9 worked but it crashed when i patched to latest version

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

Second of all. Try launching base game. Yes. Even «if it worked fine yesterday». Dow and steam are fickle, and they can and have spontaneously ceased to function.

If it launches ok proceed to instructions below.

If it doesn’t that’s your issue, you could have more than one issue, but that’s the first you need to fix.

If you’re on steam the first thing to try is to verify file integrity. Reenable LAA afterwards since verifying disables it.

With that out of the way. If base game works, and 6.9 worked but then it suddenly stopped working when you patched.

you got the wrong patch.

no no. you did. yes 6.925 is latest. you still got the wrong one.

6.91+6.925 is for new installations. (click the «read more» button, they are your friends)

repeat: running 6.925 on 6.9 will cause it to crash.

right one is 6.91+6.925.

Right. Still crashes when you used right patch?

That either means base mod is not properly installed, or that patch was not properly applied.

For the latter:

1) Rerun the patcher if using patcher. Sometimes it doesn’t take the first time.

2) Apply it manually

The .7z contains the above. That right there, as is, goes into soulstorm folder.

I.e those 4 things individually go into soulstorm folder.

Do not create a folder called «Unification-v6.9.1-6.9.25-Combined-Patch».

Do not dump them inside unification_bugfix folder.

I just installed and it crashes when i try to launch.

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

Second of all. Try launching base game. Yes. Even «if it worked fine yesterday». Dow and steam are fickle, and they can and have spontaneously ceased to function.

If it launches ok proceed to instructions below.

This is always either a faulty base mod installation or a faulty patching.

Go to your soulstorm folder. Go to «unification_bugfix» folder. open it.

Does it look like that?

If yes: first place to look at is at the patching.

if no: most common things that go wrong are

1) you didn’t download both «Unification_Core_Mod.7z» and «Unification_Race_Mods.7z» archives, you need both.

2) one or both of those archives have (1), (2) in their file name. Installer will only read the one with exact correct name. Delete your unification_bugfix folder in soulstorm, rename the archives to correct name and then reinstall. Note if you did manual this will not affect anything.

3) you didn’t get and use the 6.9 installer, instead thinking that the 6.925 *patcher* is all you needed. As per instructions: use installer to install base mod, and then use patcher afterwards. Solution: delete your unification_bugfix folder in soulstorm, get the *installer* and install using that. Or delete said folder and do manual installation. Either way works.

4) you actually did get all the things and use them correctly, but there is corruption in your download. Very common for opera browser users for some reason.

Check your files using their files size, test function in extractors like 7zip (the «test» button in the top row of button tests archives) and/or MD5 hash.

Correct sizes and Hashes are:

Part 1: Installer, size 60.24mb (63,167,954 bytes) MD5 Hash d15d81dce47afd0fe1a343f16a756f5e

Part 2: Core_files, size 6.03gb (6,475,936,928 bytes) MD5 Hash 27a9beea5d500aa82a06e1fa2eebfb13

Part 3: Race_mods, size 8.12gb (8,714,732,442 bytes) MD5 Hash af79072a9cef5bc2c628b507e1f5a091

Part 4 Music Pack, size 1.01gb (1,080,311,099 bytes) MD5 Hash 0a40da54defecdffe6dd496b3fe5a11c

If it’s corrupted. Delete your unification_bugfix folder in soulstorm, delete the files you use to install (i.e «Unification_Core_Mod.7z» etc), redownload, and check again. Install when it’s right.

5) Does your unification_bugfix folder look like this?

Then see this: missing races.

None of these 5 common things? (do actually check), ask in tech-support on the discord.

Problems downloading the mod

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

Secondly: download is not install. Don’t confuse these terms. If you are unclear: here.

That out of the way:

1) try mirrors, when clicking download you get the option to click both the archive name to download now, and a mirror button to get a list of different mirrors

2) no luck?

Try the google drive versions for the two archives: «Unification_Race_Mods.7z» and «Unification_Core_Mod.7z»

[insert any 6.9 links here]

Note that these have a limit per day of how many times people can download them.

3) still no luck? try another browser

and ofc moddb can be having temporary issues in general, in which case try again later.

Army Painter Questions

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

«X unit is missing from army painter»

Army painter can only show a max of 31 units/buildings. hardcoded.

«It crashed when i look at unit x»

Vast majority of cases this is a ram crash due to LAA being off.

Solution: turn LAA on in the mod manager.

Push the button to make the two lines green.

I can’t turn LAA on

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

1) make sure the game isn’t running when you are trying to apply LAA

2) make sure mod manager is running with admin rights.

3) Make sure soulstorm.exe and graphicscongif.exe do not have «read-only» checked.

Right click and select properties.

4) If it still won’t take. Try restarting the computer, and then try again.

Note that some pirated versions will have issues with this.

Solution: buy the game. it’s frequently on sale for a little under 4€.

I have a bunch of red race mod entries in mod manager and can’t start the mod.

You merged…

Read this.

I have issues with adding more races.

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

Secondly: note that there are only six semi-supported races you can add:

• Angry marines
• Praetorians
• Vostroyan Firstborn
• Renegade Guard
• Night Lords
• Space Wolves (for this one, read this)

Thirdly. What does «semi supported mean»?

It means that they can not be attacker in survival (but you can play as them as a defender), cannot be used in last stand, no survival rules (reinforcements etc) will apply to them, they have no titan tier units, they lack updates, they have some bugs and are not balanced for the rest of the mod.

With that out of the way, I’ll quote brother Gambit on how to properly add one of the semi supported races.

One note is that you must install the race mod in question correctly into the soulstorm folder first.

I get a red entry in mod manager when trying to add space wolves to unification

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

The New races module has a syntax error.

Simple fix.

Open the module with notepad.

Click the cursor to the right of the space wold entry. The X here indicates where the text cursor will be.

Press backspace 3 times so that the text cursor rests snuggly against the final «s» in Space_Wolves.

Save. Problem solved.

Issues installing addons (unlimited, FX, redux, gridkey etc)

First FIRST of all.: no addons are updated to 6.9 yet (written 2022-07-29), so move along citizen.
First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

By far the most common error here is people not understanding how to install them.

Using the gridkey addon as an example:

The «Unification_Gridkeys.rar» contains the files and folder above.

All of that, goes as is, into the soulstorm folder.

If you got a «Unification_Gridkeys» folder in the soulstorm folder, then open that, cut everything inside and paste directly into the soulstorm folder.

That is it.

MultiPlayer Issues

MP desync issues and not being able to see one another’s games

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

The basic principle for MP is that you need to have matching setups. MP can be very sensitive and even things like making minor changes to a soundtrack can cause issues.

Here’s a list of things to check when experiencing desyncs and not being able to see one another’s games. Note that ALL people trying to play must do this and sync up. And you need to be thorough and pay attention to detail. Many have been the cases in Discord tech-support of people reading this list, swearing they checked it, just for it later to turn out they missed a point. So be thorough.

All those trying to MP need to:

1) Have the LAA option on in the Dawn of War Mod Manager .

2) Have -dev checkbox unchecked in the Mod Manager .

3) Have functional full installations of Unification.

4) Verify your file integrity in steam. 2 of the files found will be LAA. More than that might be the source of your issue. Once the verification is done, re-enable LAA.

5) Not have added any extra races or map mods, or have added the same races or map mods.

6) Have the «high res textures» box unchecked in the Mod Manager settings tab. Unverified, but just to be safe.

7) Be on 6.91 Mod manager should not say «4.68», «5.91», «6.0» or «6.9» in regards to the unification modules displayed.

Everybody has to launch the same module (e.g Bugfix, New Races or Unlimited). If launching Unlimited, make sure everyone has the same (the latest) version from moddb or from #announcements.

9) CD copies do not work on Steam. Either use DoWonline or contact SEGA for a steam key.

10) Your Anti-Virus may block one party’s connection (which needs to be fixed in such cases). You may need to whitelist soulstorm.exe.

11) Make sure you have the same version of Mod Manager. The latest of course being preferable. It can be found here: https://github.com/Fragjacker/DoW-Mod-Manager/releases

12) Not to have made any model or RGD modifications within the DXP2 W40k or Engine folders. Or made any changes to the World_Race_Themes.scar file.

13) Sometimes, and for some people, Steam is very uncooperative due to warpstorms. You can if you wish try DoWOnline and see if it works there.

14) Some «desyncs» are actually out-of-memory issues. If someone runs out of RAM during a match, then that can manifest as a «desync» and that player be kicked. See Ram Issues section.

15) Of course, all people involved all need to use Steam (via Mod Manager) or DoWonline. They cannot mix.

16) for desync errors: all involved can try deleting the dxp2 folder in soulstorm folder and then verifying file integrity, forcing it to redownload fresh untampered version of that folder.

Why are some races greyed out and unselectable in multiplayer?

Due to the way Relic made the expansions, you can only play as certain races in multiplayer if you own the previous games and expansions. For example you will need the original Dawn of War to play as Space Marines, Chaos, Eldar or Orks in multiplayer, you will need Winter Assault to play as Imperial Guard and you will need Dark Crusade to play as Necrons or Tau.

If you are on Steam, simply having the keys for these games should allow you play as the races for them, otherwise you would need to have them installed as well, or at the very least have the CD keys for those games in your Windows registry.

List of misc issues (windowed, shadows, alt-tabbing etc)

First of all. Did you merge? (i.e did you press the «merge» button)?
If so. Read this first.

• The Game can have issues when running in windowed mode. Know issues includes crashing when in game and the mouse disappearing.
• The Game often dislikes alt-tabbing whilst it is loading. it can take a very long time to respond to the alt-tab, and for some people even crash or cause a graphical glitch.
• Shadows can by themselves cause crashing, this is a vanilla bug. If suffering crashes that are not connected to any other issue, try disabling shadows and see if that helps.

ANYTHING concerning a process in which you used the merge button

You done goofed playa. You put salt in your game…

Never use the merge button with unification.

«Not even..?»

No, not even that one.

«But then how..»

Nope. There is another correct way that you have missed. Merging is never the answer, m’kay.

«I thought it was part of the installation process?»

…. bruh …

«I now realize that I shouldn’t do things that installation instructions do not tell me to do.»

Good.

«But, why is the button there then?»

It’s nostalgia and being busy with other things that means the button is still there.

Think of it as a remnant from evolution: long ago it served a purpose, it doesn’t now but it’s still around.

«But I once merged two race mods and that worked.»

Yeah, merging simpler mods might work fine. But this is troubleshooting for unification. W/e stories of glorious past merging successes you have is not relevant here.

«I dunno.. My buddy says..»

Go back to the beginning of this text and reread.

«I dunno.. I merged a race with UA..»

1) UA not relevant here,

2) It didn’t function fully as intended,

3) Go back to the beginning of this text and reread.

«Well.. maybe… But can’t i just the merge function to undo it?»

That’s not optimal, load orders might have been messed with, and entries have def been lost.

«OK. I have now seen the light and repented. Thank you anonymous internet denizen for delivering me to salvation. »

Np. Now we’re getting somewhere.

First step: undo the merging you did. If you are on a later version of mod manager it has created a new module called [we_didn’t_need_to_be_merged]merge. Delete that and launch the proper modules.

If you are on an old version of mod manager. Delete the merged file and run the 6.91+6.925 patcher again. And ofc update your mod manager.

If problems persist then proceed to the relevant troubleshooting section, you are now ready to fix any remaining issues.

Terminology

Download:

copying files from a server down to your harddrive.

Analogy: buying bags of groceries from the store and taking them home. Once you arrive home, they are «downloaded»

Install:

Putting all the files you have downloaded into their proper place. Can for programs and games (on a technical level the same as a program) include key registering, but that is not relevant for unification.

Analogy: Once you have the grocery bags home from the download analogy, you now put all the groceries in their proper place. Rinsing fruit, placing things into cupboards and the fridge, opening some packages perhaps. This is «installing».

Extract:

Archives (see below) are extracted using extracting programs like winzip, winrar or 7zip.

If you don’t have an extracting program, 7zip is free and works very well.

https://www.7-zip.org/

File:

You can think of them as sheets of papers with written information on them. Some files like archives contain files and folders that you extract, some files that are called «apps» or «executables», they have the file extension: *.exe

File extension.

All files have an extension. for example «Unification-v5.9.0-Full.1.exe». The .exe is the file extension, telling you what kind of file it is.

NOTE: what icon a file has HAS NO bearing on what kind of file it is. None. zero. That just tells you what program your system associates with that file. I.e what program it thinks should be the default program to open it with. Only file extension tells you what kind of file it is. Not the icon.

Archive:

Archives are a subset of files. They can have file extensions such as .rar or .7z for example. These are extracted, note that if using installers do not extract these yourself, the installer does that for you. This is just explaining the term. Archives contain other files and/or folders.

Folder:

Folders are entities where you can put files and other folders in. For example «Dawn of War soulstorm» is a folder, it contains other folders like «engine» and files like «Unification_New_Races.module»

Vintage: Manual installation of 0.5b3 tyranids (for when the installer cannot run without errors)

— First of: launch the installer with admin rights.

— No worky? Then rule out corruption. Delete the nid installer and try redownloading it.

Still no worky? Do things desc below:

1) If you don’t have 7zip. Then get it. Winrar and winzip cannot do this. https://www.7-zip.org/

2) open 7zip

3) open the 0.5b3 installer.exe with 7zip using «open inside»

4) you should see this:

Click on the archive in the middle (TyranidMod_005b3) Open it using «open inside»

5) You should see this:

Mark all those 4 files and use the extract function.

When prompted: choose the soulstorm folder.

You should now have a functioning installation of the Tyranids.

Company of Heroes

unable to create the error report. please verify that there is enough space in your TEM.

unable to create the error report. please verify that there is enough space in your TEMP folder.

this is the ERROR i have been getting for the last 2 weeks.
it seems to only occur during 3v3 or 4v4 games.
i have not had this error during a 1v1 or 2v2 YET.

i have DOMAIN ADMINS rights on this computer, so i know it is not a rights issue.

unable to create the error report. please verify that there is enough space in your TEMP folder.

this is the ERROR i have been getting for the last 2 weeks.
it seems to only occur during 3v3 or 4v4 games.
i have not had this error during a 1v1 or 2v2 YET.

i have DOMAIN ADMINS rights on this computer, so i know it is not a rights issue.

here is my DXDIAG.txt

here is my WARNINGS.log

This post has been merged by aramonkg: Oct 9 2009, 16:30 PM

Attached image(s)

Attached File(s)

	DxDiag.txt
Size: 37.34k
Number of downloads: 782

warnings.log

Size: 228.75k

Number of downloads: 689

AFAIK it uses the default folder: C:Users%username%AppDataLocalTemp

You’re not the first to report this problem but tbh I have no idea what causes it.

have you tried running the game with normal clock speeds? you seem to have overclocked your system quite a bit and i guess you wouldnt be running it with those specs if it wasnt stable, but nonetheless for troubleshooting it probably wouldnt hurt running everything with default timings.
apart from that, i think you will have checked it but still: is there enough free space on your system partition or the partitio you store your temp folder on respectively?
i guess you have also tried to set all the details and everything to the lowest possible options, right? and do the errors occur upon playing 3v3 matches only or also when watching a 3v3 replay? and do they occur right in the beginning or just randomly during the game or always at a given point?
additional info might help narrowning down the exact cause for your problem.
regards,

have you tried running the game with normal clock speeds? you seem to have overclocked your system quite a bit and i guess you wouldnt be running it with those specs if it wasnt stable, but nonetheless for troubleshooting it probably wouldnt hurt running everything with default timings.
apart from that, i think you will have checked it but still: is there enough free space on your system partition or the partitio you store your temp folder on respectively?
i guess you have also tried to set all the details and everything to the lowest possible options, right? and do the errors occur upon playing 3v3 matches only or also when watching a 3v3 replay? and do they occur right in the beginning or just randomly during the game or always at a given point?
additional info might help narrowning down the exact cause for your problem.
regards,

i empty the temp folder each morning. so it is empty.
i have 400gb of free space.
the computer in my specs is my home computer. my work computer (the one with issues) is not overclocked at all.
so far it only happens during a game of 3v3 to 4v4. it takes around 20-25 minutes for the error to occur. there seems to be no pre situation to let me know it is about to happen.

i have not lowered my settings (they are all at max settings) — except it is not using dx10 rendering. it is running under dx9. this error started after the 2.600 patch.
i used to play 3v3 and 4v4 with no problems.

Try following the procedure I detailed in this thread involving Process Monitor.

If there is any file that cannot be created it should show up as an event of the RelicCOH.exe process, including the details of the specific path of the that file. It may be a hint to what is going on.

A friend of mine suffers really badly from this — every 4v4 game he crashes out of. I saw it once on my machine when I ALT+Tabbed out of a game, but not apart from that.

Just to test this memory leak theory, we played a 2v2 game last night — it lasted 52 minutes and he didn’t crash.
It is also something that started since ToV.
What really annoys me is that Relic appear to be keeping quiet about this problem, which seems to be affected a fair number of people.
My friend went through the support procedure with THQ, got the latest drivers, reinstalled the game, blah, blah, blah — but so far no fix and they don’t appear to have any idea how to fix it.

A friend of mine suffers really badly from this — every 4v4 game he crashes out of. I saw it once on my machine when I ALT+Tabbed out of a game, but not apart from that.

Just to test this memory leak theory, we played a 2v2 game last night — it lasted 52 minutes and he didn’t crash.
It is also something that started since ToV.
What really annoys me is that Relic appear to be keeping quiet about this problem, which seems to be affected a fair number of people.
My friend went through the support procedure with THQ, got the latest drivers, reinstalled the game, blah, blah, blah — but so far no fix and they don’t appear to have any idea how to fix it.

tell your friend that misery loves company.
i am sure relic will fix it, or we will find the fix.

then you should all report the problem to relic. there’s no other way making them work a patch
the more it gets reported the higher are the chances thex will put some effort into solving it.
regards,

Relic should know about it already, seeing as it was reported to THQ Support and is still unresolved.

(If you try posting any technical problems on their CoH Community forums you get told to report it to THQ Support).

still they have limite ressources. and of course they’ll start working on patches first, that affect many people, not just 1 or 2. if you dont report your problems, you cant blame anyone if they wont get fixed
regards,

so apparently, not enough people reported the issue, for them to consider it worth building a quick fix. that is why i’m telling everyone (not only you), that they should report the problem as well, since it will help top speed up getting a patch. i know the attitude of many people too well: ahh, someone already reported it, so i dont have to, i’ll just wait.
i wanted to appeal to those people, not to you. what you and your friend did was exactely the right thing, so others should follow your example.
hope it is clearer now what i was trying to say.
regards and good luck,

unable to create the error report. please verify that there is enough space in your TEMP folder.

this is the ERROR i have been getting for the last 2 weeks.
it seems to only occur during 3v3 or 4v4 games.
i have not had this error during a 1v1 or 2v2 YET.

i have DOMAIN ADMINS rights on this computer, so i know it is not a rights issue.

Well, first off, can you be a little more descriptive about the circumstances of the error. Do you notice any instance of CoH running on the taskbar? Is there any other error message beyond that? Does a crash window pop-up after this, like this one?

It may be the case that the error message is a side effect of a crash and not the cause of the crash itself. In any case, you can either wait for Relic to deal with it (given past behaviour, it may take a while) or try something. Since, I can’t reproduce the error, here is what I suggest.

To start with, there is no visual indication on the error message window that it comes from RelicCOH.exe, the game’s process. In order to identify who «owns» that window do the following.

NOTE: Stage 1 and stage 2 better be configured and run simultaneously so as to economize on time

Stage 1

1. Download and run Process Explorer
2. Keep Process Explorer running in the background and launch CoH
3. Whenever the error occurs, do not close the error window but switch over to Process Explorer
4. In Process Explorer’s toolbar click «FInd Window’s Process» and hover over to the error message

The process that owns the windows will be highlighted in blue

If it is RelicCOH.exe then you can make use of the information gathered in stage 2. Otherwise, let me know what process came up, so that we get to know if any use of Process Monitor is relevant, or if we have to take a different route to troubleshooting it.

Stage 2

1. Download, unzip and run ProcMon as administrator (if not already)
2. Select Filter->Filter (Ctrl+L) and choose «Process Name» from the left topmost dropdown menu and «is» from the one next to it
3. Type RelicCOH.exe in the textbox to the right
   
4. Click Add and then OK
5. Now fire up CoH and when the error message pop-up make sure you note down your system time, as shown on the taskbar.
6. Scroll down to the events logged around the specific time and notice if there is weird or repeating behaviour. Note down the text in the Result column and look for things such as, NAME_NOT_FOUND, SHARING_VIOLATION, NAME_COLLISION etc. In short anything that doesn’t say SUCCESS.

Or you can save the whole Process Monitor event log using File->Save As and making sure the options are set as follows.

Then compress the resulting file and upload it somewhere so I can take a look.

This post has been edited by aramonkg: Jul 21 2009, 14:49 PM

Источник

Unable to create the error report soulstorm

So I decided to try out both the unification mod and the ultimate apocalypse mods for soulstorm. Both have been well reviewed and seemed like a good way to get back into the game after a long absence. However, when I try to play they both keep crashing and the game is basically unplayable. I’ve tried different factions, turning off the different modifiers for skirmish and even a campaign run(looking at you Necron Soulstorm campaign).

Most common crash areas are in the loading screen, during a mission(I can barely make it past the five minute mark), or after a battle and before the reward screen or cutscene for campaign. The game window freezes and once I ctrl+Esc there is an error tile added to the taskbar. The only solution is to select Ok and close the game. The message is always the same and is provided below. Even when I save in mission and try to reload it just keeps going down after a few minutes of battle or when transitioning to the battle summary after a campaign mission. As for the Necron campaign I was able to finish 2 missions after many reloads but when I tried to take out another faction it got to the end scene and just keeps crashing.

This forum is basically my last resort before just giving up and rage-quitting so any suggestions would be appreciated.

The error message is singularly unhelpful:

Unable to create the error report.
Please verify there is enough space in your TEMP folder.

Источник

Company of Heroes

unable to create the error report. please verify that there is enough space in your TEM.

unable to create the error report. please verify that there is enough space in your TEMP folder.

this is the ERROR i have been getting for the last 2 weeks.
it seems to only occur during 3v3 or 4v4 games.
i have not had this error during a 1v1 or 2v2 YET.

i have DOMAIN ADMINS rights on this computer, so i know it is not a rights issue.

unable to create the error report. please verify that there is enough space in your TEMP folder.

this is the ERROR i have been getting for the last 2 weeks.
it seems to only occur during 3v3 or 4v4 games.
i have not had this error during a 1v1 or 2v2 YET.

i have DOMAIN ADMINS rights on this computer, so i know it is not a rights issue.

here is my DXDIAG.txt

here is my WARNINGS.log

This post has been merged by aramonkg: Oct 9 2009, 16:30 PM

Attached image(s)

Attached File(s)

	DxDiag.txt
Size: 37.34k
Number of downloads: 782

warnings.log

Size: 228.75k

Number of downloads: 689

AFAIK it uses the default folder: C:Users%username%AppDataLocalTemp

You’re not the first to report this problem but tbh I have no idea what causes it.

have you tried running the game with normal clock speeds? you seem to have overclocked your system quite a bit and i guess you wouldnt be running it with those specs if it wasnt stable, but nonetheless for troubleshooting it probably wouldnt hurt running everything with default timings.
apart from that, i think you will have checked it but still: is there enough free space on your system partition or the partitio you store your temp folder on respectively?
i guess you have also tried to set all the details and everything to the lowest possible options, right? and do the errors occur upon playing 3v3 matches only or also when watching a 3v3 replay? and do they occur right in the beginning or just randomly during the game or always at a given point?
additional info might help narrowning down the exact cause for your problem.
regards,

have you tried running the game with normal clock speeds? you seem to have overclocked your system quite a bit and i guess you wouldnt be running it with those specs if it wasnt stable, but nonetheless for troubleshooting it probably wouldnt hurt running everything with default timings.
apart from that, i think you will have checked it but still: is there enough free space on your system partition or the partitio you store your temp folder on respectively?
i guess you have also tried to set all the details and everything to the lowest possible options, right? and do the errors occur upon playing 3v3 matches only or also when watching a 3v3 replay? and do they occur right in the beginning or just randomly during the game or always at a given point?
additional info might help narrowning down the exact cause for your problem.
regards,

i empty the temp folder each morning. so it is empty.
i have 400gb of free space.
the computer in my specs is my home computer. my work computer (the one with issues) is not overclocked at all.
so far it only happens during a game of 3v3 to 4v4. it takes around 20-25 minutes for the error to occur. there seems to be no pre situation to let me know it is about to happen.

i have not lowered my settings (they are all at max settings) — except it is not using dx10 rendering. it is running under dx9. this error started after the 2.600 patch.
i used to play 3v3 and 4v4 with no problems.

Try following the procedure I detailed in this thread involving Process Monitor.

If there is any file that cannot be created it should show up as an event of the RelicCOH.exe process, including the details of the specific path of the that file. It may be a hint to what is going on.

A friend of mine suffers really badly from this — every 4v4 game he crashes out of. I saw it once on my machine when I ALT+Tabbed out of a game, but not apart from that.

Just to test this memory leak theory, we played a 2v2 game last night — it lasted 52 minutes and he didn’t crash.
It is also something that started since ToV.
What really annoys me is that Relic appear to be keeping quiet about this problem, which seems to be affected a fair number of people.
My friend went through the support procedure with THQ, got the latest drivers, reinstalled the game, blah, blah, blah — but so far no fix and they don’t appear to have any idea how to fix it.

A friend of mine suffers really badly from this — every 4v4 game he crashes out of. I saw it once on my machine when I ALT+Tabbed out of a game, but not apart from that.

Just to test this memory leak theory, we played a 2v2 game last night — it lasted 52 minutes and he didn’t crash.
It is also something that started since ToV.
What really annoys me is that Relic appear to be keeping quiet about this problem, which seems to be affected a fair number of people.
My friend went through the support procedure with THQ, got the latest drivers, reinstalled the game, blah, blah, blah — but so far no fix and they don’t appear to have any idea how to fix it.

tell your friend that misery loves company.
i am sure relic will fix it, or we will find the fix.

then you should all report the problem to relic. there’s no other way making them work a patch
the more it gets reported the higher are the chances thex will put some effort into solving it.
regards,

Relic should know about it already, seeing as it was reported to THQ Support and is still unresolved.

(If you try posting any technical problems on their CoH Community forums you get told to report it to THQ Support).

still they have limite ressources. and of course they’ll start working on patches first, that affect many people, not just 1 or 2. if you dont report your problems, you cant blame anyone if they wont get fixed
regards,

so apparently, not enough people reported the issue, for them to consider it worth building a quick fix. that is why i’m telling everyone (not only you), that they should report the problem as well, since it will help top speed up getting a patch. i know the attitude of many people too well: ahh, someone already reported it, so i dont have to, i’ll just wait.
i wanted to appeal to those people, not to you. what you and your friend did was exactely the right thing, so others should follow your example.
hope it is clearer now what i was trying to say.
regards and good luck,

unable to create the error report. please verify that there is enough space in your TEMP folder.

this is the ERROR i have been getting for the last 2 weeks.
it seems to only occur during 3v3 or 4v4 games.
i have not had this error during a 1v1 or 2v2 YET.

i have DOMAIN ADMINS rights on this computer, so i know it is not a rights issue.

Well, first off, can you be a little more descriptive about the circumstances of the error. Do you notice any instance of CoH running on the taskbar? Is there any other error message beyond that? Does a crash window pop-up after this, like this one?

It may be the case that the error message is a side effect of a crash and not the cause of the crash itself. In any case, you can either wait for Relic to deal with it (given past behaviour, it may take a while) or try something. Since, I can’t reproduce the error, here is what I suggest.

To start with, there is no visual indication on the error message window that it comes from RelicCOH.exe, the game’s process. In order to identify who «owns» that window do the following.

NOTE: Stage 1 and stage 2 better be configured and run simultaneously so as to economize on time

Stage 1

1. Download and run Process Explorer
2. Keep Process Explorer running in the background and launch CoH
3. Whenever the error occurs, do not close the error window but switch over to Process Explorer
4. In Process Explorer’s toolbar click «FInd Window’s Process» and hover over to the error message

The process that owns the windows will be highlighted in blue

If it is RelicCOH.exe then you can make use of the information gathered in stage 2. Otherwise, let me know what process came up, so that we get to know if any use of Process Monitor is relevant, or if we have to take a different route to troubleshooting it.

Stage 2

1. Download, unzip and run ProcMon as administrator (if not already)
2. Select Filter->Filter (Ctrl+L) and choose «Process Name» from the left topmost dropdown menu and «is» from the one next to it
3. Type RelicCOH.exe in the textbox to the right
   
4. Click Add and then OK
5. Now fire up CoH and when the error message pop-up make sure you note down your system time, as shown on the taskbar.
6. Scroll down to the events logged around the specific time and notice if there is weird or repeating behaviour. Note down the text in the Result column and look for things such as, NAME_NOT_FOUND, SHARING_VIOLATION, NAME_COLLISION etc. In short anything that doesn’t say SUCCESS.

Or you can save the whole Process Monitor event log using File->Save As and making sure the options are set as follows.

Then compress the resulting file and upload it somewhere so I can take a look.

This post has been edited by aramonkg: Jul 21 2009, 14:49 PM

Источник