Unsupported file на проекторе как исправить

mmasiewicz
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Senior Member

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Posts: 1,902

Help with ViewNX — «Unsupported File Type»

Jun 7, 2009

Can someone tell me how to resolve an «unsupported file type» error in ViewNX? Occasionally while using ViewNX it will simply stop recognizing my NEF Raw files, and I’ll have to reboot my PC to fix it. Any ideas? I’m using Windows Vista (64 bit).

Thanks,

Michael

jp34med3
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Contributing Member

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Posts: 884

Re: Help with ViewNX — «Unsupported File Type»

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OP
mmasiewicz
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Senior Member

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Posts: 1,902

Re: Help with ViewNX — «Unsupported File Type»

PHXAZCRAIG

wrote:

You might also try clearing the cache files (NX menu item).

—

Thanks.

Nikon D80



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OP
mmasiewicz
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Senior Member

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Posts: 1,902

Re: Help with ViewNX — «Unsupported File Type»

PHXAZCRAIG

wrote:

You’re sure it is giving the error on image files? I get that error

when I hit a dust ref photo.

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I’ve never created a dust ref photo. I cleared the cache as you suggested, and it appears to be working normally again… for the moment anyways.

(unknown member)
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Senior Member

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Posts: 1,908

Re: Help with ViewNX — «Unsupported File Type»

I’ve been getting this error lately too. Seems to occur most for me when viewing images on the Compact Flash card. I also require a reboot to straighten it out. BTW, I’m running an HP desktop with Vista 64-bit OS.

Mike

—

Give the gift of life — donate blood

Same here.

The suggested solutions, like clear the cache folder, or restart the program seems to resolve the issue for a few minutes and then suddenly, while browsing through my NEF files, I get «unsupported file type» message again.

One of the additional effects of this error is that when you try to apply some quick adjustments you will get an additional error: «Failed to save the effects fo Quick Adjustment. You cannot apply this operation to unsupported files»

Although, the first selected file DID show up in the view window.

???

Anyone already found a REAL solution and/or contacted Nikon support?

I had a similar problem when I scanned b&w negatives with my Nikon Coolscan V scanner. I saved as NEF files, and neither NX2 nor CS2 said that they supported that format. I sent a message to Nikon support and waited for a reply. It came, and they asked if their solution solved the problem. My problem now was that I had never received the solution that they said they sent. However this was a string of emails, and included their answer, which didn’t solve the problem. They never got back to them when they asked if I was happy with the help that I had received.

In my case, I had to pay no attention to the directions of how to scan a b&w negative. The directions say that the scanner should be set to neg (mono) and the color space (greyscale). This didn’t work. What did was to set the neg to mono but the color space to calabrated RGB. That did work. But I saved as jpg and not NEF. I was able to work in both NX2 and CS2. The scanner is a few years old, and I believe the problem is in the software.

Fujifilm X-Pro2



Fujifilm XF 27mm F2.8



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I did some testing/browsing through my collection of NEF files.

Some additional info I just found out:

It happens with especially my D100 NEF files and some of the D200 NEF files, but never with my D700 NEF files.

But never with the same files, and after manual deleting the ViewNX cache directory and starting ViewNX the problem is gone… for 5 minutes, and then it starts again.

Strange isn’t it?

FYI

I’ve have submitted a support case with Nikon Support and there are currently investigating the issue with one of my ‘failing’ NEF files as an example.

What I have found out sofar:

-D100 and D200 NEF files are likely to give the ‘unsupported file’ error message. No problems with D700 NEF files.

-Once a NEF file is modified by ViewNX (e.g. WB and/or sharpness, etc) the problem is gone. But the issues stays with NEF files which are not ‘touched’ by ViewNX.

-I reinstalled an old version of NikonView 6. This software works without errors on the files with which ViewNX has problems. But NikonView 6 crashes when you browse to a D700 NEF file.

-Stop/starting the program resolves the issue for a few minutes… But then it starts again with the error message.

-Native english version or localized doesn’t matter.

-Reinstalling MX .net doesn’t matter.

-Changing the cache directory doesn’t matter.

-Clearing the cache directory does help, for a few minutes…

Anyone else?

It all ways happens to me when I try an open a .tiff file

Nikon D200



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Re: Problem with D100, D200 NEF files.

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Vic Chapman

wrote:

After reading previous posts and advice about this issue I not only

manually deleted my cache file I also also followed directions by not

nominating any file cache.

How did you do that? Because the program (ViewNX) does not allow me to blank out the cache folder and/or set an option not to use it…

I have this nifty program called Bracketeer ($30 download) which is an HDR-like blending program. It loads the NEF files, blends them, and saves the output file as a TIFF. I can never get CaptureNX2 or View NX (bot are the latest versions, running on a MacBook Pro, using Leopard OS) to open these TIFFS. They open just fine in Photoshop Elements and any other program I use. If anyone has a suggestion on how to fix this, i’d love to hear it.

Thanks.

—

My Art, Your Pleasure

Sorry for the late reply.

Have a look at the original post which caught my attention here.

http://www.dpreview.com/forums/read.asp?forum=1039&message=31990916

Read all the replies some of which do not appear at first to be relevant — even veering of towards email settings — but all will be of benefit.

Fujifilm X-Pro1



Fujifilm X-E1



Fujifilm X-T2



Fujifilm X-H1



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Vic Chapman

wrote:

Sorry for the late reply.

Have a look at the original post which caught my attention here.

http://www.dpreview.com/forums/read.asp?forum=1039&message=31990916

Read all the replies some of which do not appear at first to be

relevant — even veering of towards email settings — but all will be

of benefit.

I’ve read them all, tried them all, but no luck.

Still, I couldn’t find an answer to my question HOW to turn off cache in ViewNX???

Because I can’t find the setting in ViewNX to turn it off, only to change the directory where it is pointing towards.

They all speak of CaptureNX, not of ViewNX…?

To be continued…

Captain Hook

wrote:

FYI

I’ve have submitted a support case with Nikon Support and there are

currently investigating the issue with one of my ‘failing’ NEF files

as an example.

Nikon support has now changed my support case status into «escalated» Whatever that may mean exactly…

I was referring to Nikon Capture NX2.

In View NX go to Edit>
options>
general. Here you can clear the cache or take note of its location then go and delete it which I did in Capture NX2, or perhaps better just send it to the recycle bin until you see what happens, then you can restore it if necessary.

I haven’t touched my View NX cache but generally cleaning up my PC seems to have made the difference.

You would think that View NX and Capture NX2 would share the same cache wouldn’t you.

Fujifilm X-Pro1



Fujifilm X-E1



Fujifilm X-T2



Fujifilm X-H1



Fujifilm XF 35mm F1.4 R

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