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#1
Side note I have been away from computers for a while, and I am now coming back to them so please use some techy term so I can learn but also use simple words as well.
Thank you.
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- Jan 2, 2014
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- Jan 2, 2014
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#2
The other option is to get a USB wifi device and use that. It’s the crappy hardware/manfacturer’s fault.
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#3
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- Jan 2, 2014
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The 2022 Games of the Year results are in! Thank you to everyone that took the time to vote, and congratulations to all the winners!
Help needed: Re-installing Win 10 drivers for notebook.
-
Thread starter
NO!R -
Start date
Feb 17, 2018
You should upgrade or use an alternative browser.
-
#1
After doing a clean install of Windows 10 (with Microsoft’s Media Creation Tool) on my ASUS 2-in-1 I find out (from the tech support person) that the Windows 10 that come out of the box with my notebook was a «custom» version with all the drivers (for tablet mode, touchscreen, audio, WLAN, etc…). They tell me I’ll need to send it in to be reinstalled with the correct version of Windows 10 for 60 bucks…
This doesn’t make a lot of sense to me since:
a) I can resintall Windows 10 with license and
b) downloaded all the model-specific drivers from the ASUS download centre
The support person mentioned I have to go to the Canadian website, since apparently there are different sub-models of my model, with different components and drivers from the US versions…
But I checked, and the files are the same…
Should this be this complicated, or they trying to stick me for a repair ticket and a bunch of bloatware?
Do I have to cough up the dough or is there a way to make it work?
I apologize to the staff if I seem like I’m abusing this forum as a form of Yahoo Answers for my tech woes but I’ve exhausted all other options. 
-
#2
-
#3
-
#4
Sounds like you have done a clean install, so you just need to install the drivers? Try it and if it works, happy days.
Right….
I’m trying, but the process isn’t going smoothly. I’ve got all the drivers from here https://www.asus.com/2-in-1-PCs/ASUS_Transformer_Book_T100HA/HelpDesk_Download/
For example, the broadcom WLAN driver is giving me an error mid installation «update.cpp 1203».
Tech support keeps insisting they’re not compatible, that they have a special Windows 10 version that comes with all the correct drivers for 60 dollars…
Keyboard
Guest
-
#5
-
#6
It is a scam. Windows will auto install any drivers and stuff like touch input/tablet mode is all built into the standard windows 10 install package.
Then how come my Windows install didn’t have them?
The first tech support guy said it should have had them, so I did a full reset and when it asked me to clear the TPM the touchscreen worked but after that it went back to portrait mode while docked and shit…
This is frustrating . I have the Windows 10 license and they give their drivers for my model for free, yet I have to pay them to install a special secret version …
-
#7
Does Wi-Fi work without the driver?
Nope.
Keyboard
Guest
-
#8
-
#9
Might be one of those weird cases to get a USB wifi adapter or RJ45 and plug it in to let Windows to find all the drivers through Windows Update.
I was thinking the same.
I’m sitting here with a folder full of compressed drivers and windows doesn’t recognize anything.
Keyboard
Guest
-
#10
-
#11
You were that person who installed Ubuntu first and now installing Windows again, right?
Yup. -_-
Ok, I have the Wi-Fi running with a USB dongle and windows update is installing antivirus and flash along with some drivers.
I have ASUS LiveUpdate running as well, but that’s not doing much.
-
The 2022 Games of the Year results are in! Thank you to everyone that took the time to vote, and congratulations to all the winners!
Help needed: Re-installing Win 10 drivers for notebook.
-
Thread starter
NO!R -
Start date
Feb 17, 2018
You should upgrade or use an alternative browser.
-
#1
After doing a clean install of Windows 10 (with Microsoft’s Media Creation Tool) on my ASUS 2-in-1 I find out (from the tech support person) that the Windows 10 that come out of the box with my notebook was a «custom» version with all the drivers (for tablet mode, touchscreen, audio, WLAN, etc…). They tell me I’ll need to send it in to be reinstalled with the correct version of Windows 10 for 60 bucks…
This doesn’t make a lot of sense to me since:
a) I can resintall Windows 10 with license and
b) downloaded all the model-specific drivers from the ASUS download centre
The support person mentioned I have to go to the Canadian website, since apparently there are different sub-models of my model, with different components and drivers from the US versions…
But I checked, and the files are the same…
Should this be this complicated, or they trying to stick me for a repair ticket and a bunch of bloatware?
Do I have to cough up the dough or is there a way to make it work?
I apologize to the staff if I seem like I’m abusing this forum as a form of Yahoo Answers for my tech woes but I’ve exhausted all other options.
-
#2
-
#3
-
#4
Sounds like you have done a clean install, so you just need to install the drivers? Try it and if it works, happy days.
Right….
I’m trying, but the process isn’t going smoothly. I’ve got all the drivers from here https://www.asus.com/2-in-1-PCs/ASUS_Transformer_Book_T100HA/HelpDesk_Download/
For example, the broadcom WLAN driver is giving me an error mid installation «update.cpp 1203».
Tech support keeps insisting they’re not compatible, that they have a special Windows 10 version that comes with all the correct drivers for 60 dollars…
Keyboard
Guest
-
#5
-
#6
It is a scam. Windows will auto install any drivers and stuff like touch input/tablet mode is all built into the standard windows 10 install package.
Then how come my Windows install didn’t have them?
The first tech support guy said it should have had them, so I did a full reset and when it asked me to clear the TPM the touchscreen worked but after that it went back to portrait mode while docked and shit…
This is frustrating . I have the Windows 10 license and they give their drivers for my model for free, yet I have to pay them to install a special secret version …
-
#7
Does Wi-Fi work without the driver?
Nope.
Keyboard
Guest
-
#8
-
#9
Might be one of those weird cases to get a USB wifi adapter or RJ45 and plug it in to let Windows to find all the drivers through Windows Update.
I was thinking the same.
I’m sitting here with a folder full of compressed drivers and windows doesn’t recognize anything.
Keyboard
Guest
-
#10
-
#11
You were that person who installed Ubuntu first and now installing Windows again, right?
Yup. -_-
Ok, I have the Wi-Fi running with a USB dongle and windows update is installing antivirus and flash along with some drivers.
I have ASUS LiveUpdate running as well, but that’s not doing much.