Verification failed there was an error connecting to the apple id server

After installing the latest iOS update, many users have found themselves unable to sign in to iCloud or restore from backups. Even when login credentials are entered correctly, the following error message appears:
“Verification failed: There was an error connecting to the Apple ID Server.”

Upon investigating this issue thoroughly, it turns out that there are several different scenarios that might directly or indirectly cause the “Verification failed: There was an error connecting to the Apple ID Server.” error in iOS:

Now that we went over every potential cause, let’s go over a list of verified fixes that other affected iOS users have successfully used to get to the bottom of this issue.

1. Update the Time & Date to Correct Values

It’s important to remember that when you’re trying to make a new cloud backup or restore from an existing one, your phone checks the device date and time against the date and time on the Cloud servers.

If they don’t match, you’ll probably see the error message described in this article. If this is an application scenario on your particular iOS device (as you see the date & time being off), you can fix it by updating the time & date to the correct values.

Follow the instruction for instructions on setting the correct date & time on your iOS device:

1. Unlock your iOS device and tap on the Settings icon from your home screen. 
2. From the Settings menu, tap on the General tab.
3. From the General Tab, tap on Date & Time. 
4. Scroll down through the list of available options, then make sure that the toggle named Set Automatically is turned on. 
5. Once you’ve made this change, reboot your phone and see if you can now restore from an existing iCloud backup. 

If you’re still dealing with the sam “Verification failed: There was an error connecting to the Apple ID Server.” error, move down to the next method below.

2. Sign Out from iTunes & App Store

One potential reason this glitch occurs is if the phone has been inactive for a while still being connected to iTunes. This could end up causing an Auth token issue that can be fixed by signing out of both the App Store and iTunes.

Several affected users that were also dealing with this particular issue have confirmed that the problem was resolved simply by signing out from iTunes & App Store, then back again.

If you’re looking for instructions on how to do this, follow the steps below:

1. Launch the Settings app, and open both iTunes & App Store – even if you have a problem while signing in to iCloud.
2. From iTunes, tap on your Apple ID at the top, and a pop-up window will appear.
3. Next, tap on the sign out from the window that just appeared. 
4. Repeat step 2 and step 3 with the Apple Store too. 
5. Sign back in with your Apple ID, then retry the backup operation and see if the problem is now fixed.

If the same problem is still occurring, move down to the next method below. 

3. Use a Wi-Fi connection

Apple users have found that switching from 3G, 4G, or 4G data to Wi-Fi and repeating the backup operation fix the issue immediately. This suggests that the backup transfer protocol is somehow interrupted on mobile data.

If you’re currently connected to the Internet via Mobile data on your iOS device, switch to a Wi-Fi connection before attempting to leverage the iCloud backup again. and while you’re at it, also make sure that your VP is turned off.

Follow the instructions below to connect to a Wi-Fi network:

1. To join a Wi-Fi network from your Home screen, go to Settings > Wi-Fi and turn on Wi-Fi.

   Note: After you do this, your device will automatically search for available networks.
   2. Tap the name of the network you want to join. Depending on the network, might need to enter the password or agree to terms and conditions before you can connect.

2. Once you are connected to a Wi-Fi network, go ahead and attempt doing the backup once again.

If the problem is still not fixed yet, move down to the next method below. 

4. Reconnect to Wi-Fi Network

Older iPhone methods may be interrupted by a strange issue where the backup protocol stops responding after an extended time being connected to a Wi-Fi network. If you have been spending significant time at home or work, you can try resolving the issue by logging out and back into your Wi-Fi.

Several affected users have confirmed that after they made the OS ‘forget’ the Wi-Fi and connected to it again, the “Verification failed: There was an error connecting to the Apple ID Server.” error stopped occurring:

1. To change your Wi-Fi settings, go to Settings > Wi-Fi.
2.  If you want to forget a Wi-Fi network, tap the info button next to the network name and then tap Forget This Network.
   
3.  A message will ask you to confirm your action; select Forget when you see the prompt. 
4. Turning off and then back on your Wi-Fi can often fix minor connection problems. To do this, turn off your Wi-Fi, wait a couple of seconds, and turn it back on again.
5. Once the Wi-Fi networks appear, select the same network you were trying to connect to originally.
6. Depending on the network, you might need to enter a password (also called a key).
7. If the network is password-protected, type the password and then tap Join or Log in.

If this method didn’t work in your case, move to the 5th fix below.

5. Reset the Network settings

This problem might be caused by cached data from your network usage or by incompatible settings for your current network connection. To fix the issue, you should clear your current Network settings.

This method is typically reported to be effective in situations where the user has previously set some custom network parameters that ended up affecting certain iOS components.

Follow the instructions below for step-by-step instructions on resetting the network settings:

Note: This procedure will NOT delete any data from your phone memory. It will only delete your Wi-Fi passwords and network settings.

1. First things first, access the Settings menu from your home screen, then navigate to General.
   

   2. Scroll to the bottom, and select the Reset section.
   3. Next, choose Reset Network Settings from the cluster of settings available on the screen.

   

   Note: You may be prompted to enter your passcode depending on your security settings.
   4. Finally, confirm your action by tapping Reset Network Settings on the pop-up dialog box.
2. Wait until the operation is complete, then restart your iOS device and see if the problem is fixed once the next startup is complete. 

6. Change Your Apple ID Password

You shouldn’t disregard the possibility that you’re using the wrong password even if you’re totally convinced that you have the right one. Make sure to verify if you’re putting in the correct Apple ID password and change it if necessary to bypass the error message.

Plus, if your password is outdated, it might not meet Apple’s standards for strength. This could be the reason you’re having trouble with verification. Luckily, you can change it on any device with an internet connection.

Here’s what you need to do to change your Apple ID password:

1. Access the official Apple ID website and sign in with the same account as the one you have active on the iOS device affected by this issue.
2. Click on Manage your Apple ID, enter your Apple ID and Password, and then click on Password and Security located in the left menu.
3. Answer your security questions to verify your identity or enter the code that Apple sends to your mobile device.
4. Click Change Password, and a new page will open up.
   Note: Type in your current (old) password, and choose a new one that you will need to type twice to verify.
5. Then, once the page accepts it, you will need to update it on all your iDevices.

Once the Apple-ID password has been changed, attempt to repeat the operation that was leading up to the “Verification failed: There was an error connecting to the Apple ID Server.” and move to the next method if this one was ineffective.

7. Force Restart

If you’re having trouble restoring a backup from iCloud, some users have found that restarting their device can fix the issue. If you haven’t tried this yet, reboot your iOS device and attempt to restore the previously created backup once the system boots back up.

Keep in mind that a Force restart is a little different than how you’d normally go about restarting your phone.

Follow the instructions below:

1. To shut down your device, press and hold both the volume button (located on the left-hand side of the device) and the side button (located on the right) until the power-off slider appears.
   
2.  Drag the slider to complete the shutdown process.
3. Once it is off, wait 30 seconds before attempting to turn it back on. Wait this period out to ensure that the power capacitors are drained. 
   Note: If your device is frozen or unresponsive, you may need to force restart your device.
4. To turn your device back on after a successful shutdown, press and hold the side button (on the right-hand side of your iPhone) until you see the Apple logo.
5. Attempt to restore the backup that was previously triggering the “Verification failed: There was an error connecting to the Apple ID Server.”

If the problem is still not fixed, move down to the final method below. 

8. Use a verification code

Remember that depending on the security settings on your iOS device, you might need to enter a verification code to restore from an iCloud backup. 

If your iPhone isn’t syncing up properly with your Apple ID, that might be why this issue is occurring. So in this step, we’ll use a verification code to confirm our login.

If that’s the case, be sure to follow these instructions carefully:

1. To sign in on any other iPhone, use your Apple ID.
2. Open Settings, then iCloud.
   
3. Select iCloud, then Password and Security.
4. Click on Generate Verification Code.
5. Enter this verification code into the iPhone with the error to fix it completely.

NOTE: Also, if you have installed any VPNs, OpenDNS, or Cisco Umbrella on your device, uninstall them completely because they can inhibit you from connecting to Apple servers if you’re using iOS.

Did this article help you in fixing the Verification Failed error on your iPhone? Make sure you let us know in the comment section below. Also, if you know any other methods which fix this issue, don’t be shy to share them with us.

How to Connect to Your Apple ID Server

When you dive into the world of Apple, one of the first things you’re asked to do is to create an Apple ID. When you have issues with your Apple ID, you know how frustrating it can be not having access to some apps and downloaded content. You might encounter various problems related to your Apple ID. But what to do when you see an error message saying, «Verification Failed: There was an error connecting to the Apple ID server» on your Mac or iOS device like iPhone and iPad?

To solves this problem, you need to know what might be the issue that triggers the error. Usually, the error message says that the connection with the Apple ID server failed appears when you try to log in to iTunes, Apple Store, iCloud, or try to back up using iCloud. When your connection gets denied, your Wi-Fi connection can be a problem.

If you use a VPN, it can interfere as well. Also, a bug in the operating system can cause an issue when connecting to the Apple ID server. But the most reported reason for this error appears to be date and time settings which you might not even think about as the root cause.

To solve the Apple ID server connection problem, follow the provided methods below step-by-step.

Video on 10 Ways to Fix «Verification Failed: There Was an Error Connecting To The Apple ID Server»

Table of Contents:

• Introduction
• Method 1. Make Sure Apple Servers are Up and Running
• Method 2. Reset Date and Time Settings
• Method 3. Check Your Internet Connection and Reboot The Router
• Method 4. Remove All Network Connections and Add a New One
• Method 5. Make Sure The Internet Isn’t Paused on Your Device
• Method 6. Disable Your VPN
• Method 7. Reset All Settings in iOS
• Method 8. Change Your Apple ID Password
• Method 9. Get an Apple ID Verification Code
• Method 10. Update and Restart Your Device
• Video on 10 Ways to Fix «Verification Failed: There Was an Error Connecting To The Apple ID Server»

Make Sure Apple Servers are Up and Running

The first thing you need to do before anything is to check if Apple servers are not down. If they are, there’s not much you can do except wait for Apple to resolve any issues that might’ve occurred.

To check Apple servers, follow the steps below:

1. Go to apple.com/support/systemstatus
2. Locate the servers you need. For example, if you’re trying to log into iCloud and see the error message, check if the iCloud servers are available.

If all servers you need are available, proceed to the troubleshooting steps below.

[Back to Table of Contents]

Reset Date and Time Settings

Resetting date and time settings most of the time helps to resolve the issue.

To reset the date and time settings on Mac, follow the steps below:

1. In the menu bar, click on the Apple logo to open the Apple menu.
2. Go to «System Preferences«.
3. Then, click on «Date & Time«.

4. In the date and time settings, click on the lock at the bottom left corner and enter your Mac’s password.

5. Check the box next to «Set date and time automatically«.

To reset the date and time settings on iOS, follow the steps below:

1. Go to device settings.
2. Then go to «General» settings.
3. Scroll down and tap on «Date & Time«.

4. Enable 24-Hour Time and toggle «Set Automatically«.

[Back to Table of Contents]

Check Your Internet Connection and Reboot The Router

If your internet connection is unstable, it can have a hard time connecting to Apple ID servers resulting in a connection error. First, run an internet speed test to see if your network is stable.

To run a network speed test, follow the steps below:

1. Go to an internet speed test website like speedtest.net
2. Click on «Go» to start the test.
3. Wait for the website to calculate your internet speed.

If your internet speed is lower than the one you agreed on with your internet service provider, contact it to solve the issue.

If the problem remains, if possible, connect to a different wi-fi network, personal hotspot (if using Mac) or disable your Wi-Fi and use your cellular data. Then check if you’re able to connect to Apple servers.

You can also try resting your router/modem. To do that, just turn it off, wait for 10 seconds and turn it back on.

[Back to Table of Contents]

Remove All Network Connections and Add a New One

Some users have reported that removing all network connections from settings and adding a new one helped fix the server connection problem.

To remove and add network on Mac, follow the steps below:

1. In the menu bar, click on the Apple logo to open the Apple menu.
2. Go to «System Preferences«.
3. Then, click on «Network«.

4. Choose every saved network one by one and click on the «—» button at the bottom to remove them.

5. When you’ve removed all of them, connect to your internet again.

To remove and add network on iOS, follow the steps below:

1. Go to device settings.
2. Tap on «Wi-Fi«.
3. Under «My Networks«, next to each network tap on the information button.

4. Then, tap on «Forget This Network» and then on «Forget«.

5. After you did that with all the saved networks, connect to your internet again.

[Back to Table of Contents]

Make Sure The Internet Isn’t Paused on Your Device

If you’ve paused internet access to your device and forget to unpause it, you’ll be getting the error «Verification Failed: There was an error connecting to the Apple ID server». Check if your device is unpaused and try to log in again.

[Back to Table of Contents]

Disable Your VPN

If you have VPN enabled, turn it off and connect to iCloud, App Store, or another Apple service you were trying to connect.

[Back to Table of Contents]

Reset All Settings in iOS

If you’ve encountered an Apple server error on your iOS device, reset all device settings. This method, most of the time, fixes the problem.

To reset all iOS device settings, follow the steps below:

1. Go to settings.
2. Tap on «General«.
3. Scroll down to the bottom and tap on «Reset«.

4. Then, tap on «Reset All Settings» and enter your device passcode.

5. Tap on «Reset All Settings» again to confirm the action.

[Back to Table of Contents]

Change Your Apple ID Password

If previous methods didn’t help, this might be a verification issue. If you didn’t change your Apple ID password for a long time, it might not meet password recommendations as they change from time to time. Try solving the error by changing your Apple ID password.

To change your Apple ID password, follow the steps below:

1. Go to appleid.apple.com
2. Under «Manage your Apple account«, enter your Apple ID credentials or click on «Continue with Password«.

3. If asked enter a code.
4. In the «Security» section, under «Password«, click on «Change Password«.
5. In the pop-up window, enter your old and new password.
6. Then, click on «Change Password» and exit your account.

[Back to Table of Contents]

Get an Apple ID Verification Code

Try signing in with a verification code. To do this, you need to have another Apple device. Also, both devices need to be connected to the same Apple ID and connected to Wi-Fi.

To get a verification code using iOS for Mac, follow the steps below:

1. Go to settings and tap on your name.
2. Go to «Password & Security«.

3. Tap on «Get Verification Code«.

4. Then, go to your Mac and enter the verification code.

To get a verification code using Mac for iOS, follow the steps below:

1. Click on the Apple logo to access the Apple menu.
2. Go to «System Preferences«.
3. Click on «Apple ID» and go to the «Password & Security» section.

4. Click on «Get Verification Code«.

5. Then, go to your iOS device and enter the verification code.

[Back to Table of Contents]

Update and Restart Your Device

The last thing you can try is to update your device (if available) and restart it.

To update your Mac, follow the steps below:

1. Click on the Apple logo to access the Apple menu.
2. Go to «System Preferences«.
3. Click on «Software Updates» and wait for your Mac to search for updates.

4. Update if possible.

To update your iPhone, follow the steps below:

1. Go to iPhone settings and tap on your Apple ID.
2. Go to «General«.
3. Tap on «Software Update«.
4. Wait while your iPhone searches for updates. Update if found any.

Restart your Mac or iPhone if an update is not possible at the moment.

We hope these methods helped you solve the Apple ID server connection issue.

You can also check out the video below for a step-by-step tutorial of each method.

[Back to Top]

If you can’t connect to any other services or webpages, then the Verification Failed There was an Error Connecting to the Apple ID Server iPhone Apple issue. You may get this error if you do log out from your MacBook Pro or other devices, and then you were unable to authenticate to the Apple ID server. This is a type of issue with your Apple’s servers, your ISP, or your device. From this error, you are unable to login to your iTunes store, and you can keep getting this same error when you are trying to sign in to your iTunes store.

This shows an error code message like,

This error is also maybe because of the proxy. From this error, there may be an issue with the authorizing your Apple ID. Verification Failed there was a problem connecting to the server iPhone Error was not allowing the user to connect to the iCloud or the verification servers.

Causes of Verification Failed There was an Error Connecting to the Apple ID Server Issue:

• Cannot connect to apple id server
• Apple ID server issue

So here we are providing you some helpful, secure solutions and some quick methods for fixing & solving this Verification Failed there was a problem connecting to the server iPhone Apple error problem issue from you permanently. So just check them all once,

1. Do a Quick Reset of your iPhone Device –

• Hold Power (OFF/ON) & Home button (for approx. 5-10 seconds)
  Ignore the Turn OFF message
• Release both buttons when you see the White Apple Logo
• After resetting, Turn ON your device back
• That’s it, done

By doing a quick resetting of your iPhone device, you can quickly get rid out of this Verification Failed There was an Error Connecting to the Apple ID Server error issue.

2. Make Sure that Both CRL & OCSP are Set to Best Attempt Option –

• Go to the Keychain Access
• Click on the Preference option
• Now, Click on settings option there
• Check & make sure both the OCSP & CRL are set to best attempt option
  (It will change the settings)
• Now Log out & Log in back
• Now, Reauthenticate it back
• After finished, close all tabs
• That’s it, done

Make sure that both the OCSP and the CRL are set to the best attempt option so that you can quickly get back from this verification failed There was an Error Connecting to the Apple ID Server MAC problem issue.

3. Reboot your PC once –

• Go to the start menu
• Click on Command Prompt & open it
• Type this below the following command there
  netsh Winsock reset
• Press Enter to reboot your PC
• That’s it, done

By rebooting your PC once you can get rid out of this type of verification failed There was an Error Connecting to the Apple ID Server Windows 10 error problem.

4. Restart your Apple Device –

By resetting your Apple device, you may get to know about how to fix this verification failed There was an Error Connecting to the Apple ID Server iPhone issue.

5. Sign Out from Apple ID & Re-Sign in –

• Go to the Settings
• Go to the App & iTunes Stores Preference option
• Click on the Apple ID
  (At the top)
• Now, again click on Sign Out to confirm it
• After signing out, Sign-in back again
• After completing, close all tabs
• That’s it, done

By signing out from your Apple ID and re-signing again back can solve this verification failed There was an Error Connecting to the Apple ID Server Windows 7 error issue.

6. Change the Password –

By changing the password of your Apple ID, you may get back from this Verification Failed There was an Error Connecting to the Apple ID Server iPhone problem issue.

7. Do a Hard Reset of your Device –

By doing a hard reset of your device can fix this verification failed There was an Error Connecting to the Apple ID Server Windows 10 error problem.

8. Check your Router that you have a Good Connection –

Check that your router has a good connection and it is working properly so that you will get fixed this type of Verification Failed there was a problem connecting to the server iPhone Macbook problem issue.

9. Update your IOS –

• ON your PC
• Go to the iTunes & open it
• Now, update your IOS
• Restart your device now
• That’s it, done

By updating your IOS device will fix and solve this Verification Failed there was a problem connecting to the server iPhone MAC problem for you and your devices.

Conclusion:

So here are some quick methods and suitable solutions for you so that it will help you to get rid out of this type of Verification Failed There was an Error Connecting to the Apple ID Server MAC Apple error issue. I hope these guides will surely assist you with this problem.

If you are facing or getting this type of Verification Failed there was a problem connecting to the server iPhone MAC Apple error problem on your any devices or on your any PC then Comment down that issue here below in the comment section so that we can help you in that too for getting back from that error also.

This article will tell you what to do if you encounter an error connecting to the Apple ID server. Have you ever tried to log in to your iCloud account, use your iTunes login or App Store login, or use any other Apple ID login, and gotten an «Error Connecting to Apple ID, Verification Failed» message? Don’t worry; we have nine troubleshooting steps you can take if you receive this Apple ID verification failed error message. Let’s get started. 

Follow These Steps to Fix Apple ID Login Error:

We strongly recommend following the steps in order for best results. However, if you’ve already tried certain steps, we won’t make you scroll all the way back through them! Use the links below for quick navigation.

• Retry Login
• Software Update
• Check Internet Connection
• Check Apple’s System Status Page
• Change Your Password
• Check Date & Time Settings
• Reset Network Settings
• Force Restart
• Contact Apple Support

1. Retry Your App Store, iTunes Store, or other Apple Services Login

Let’s go through nine things you can do if you’re getting the «Error Connecting to Apple ID, Verification Failed» message. First, if you’ve been trying to sign in with your Apple ID and received an error message, the easiest thing to do is to close out the app and try to log in again in a few minutes. Sometimes that’s all it takes! If you haven’t had success and your Apple verification failed again, work down our list of other troubleshooting tips in order. For more guides on managing your various Apple services and logins, be sure to sign up for our free Tip of the Day newsletter.

2. iPadOS & iOS Update: Get the Latest Apple Software Update

It’s a good idea to install the newest iOS update as soon as possible to improve device security and avoid bugs and glitches. The first thing you should do if you’re getting the «Error Connecting to Apple ID, Verification Failed» message is to make sure that the software for your device is updated. Some people, however, have reported seeing the Apple ID error message after updating their software, so if this hasn’t fixed the problem, keep reading.

3. Make Sure You’re Connected to the Internet

If the device you’re using isn’t connected to the internet, you won’t be able to access your Apple services. Make sure that your iPhone or iPad is connected to the internet via a stable Wi-Fi or Cellular network. If this doesn’t fix it, move on to our next suggestion.

4. Check the Apple System Status Page

The problem might not be within your control at all; it might be on Apple’s end! Visit the Apple System Status Page and make sure the service you’re trying to sign into is available. You’ll be able to tell because there will be a green dot next to the system name.

5. Change Your Apple ID Password

It’s a good idea to change your Apple ID password from time to time. If the password hasn’t been changed in a while, or isn’t up to Apple’s current recommendations, go ahead and change your Apple ID password. 

Related: How to Use Sign in with Apple

6. Check Your Device’s Date & Time Settings

One issue that can cause the offending error message is a problem with your device’s date, time, and location settings.

How to Check your Device’s Date & Time Settings

1. Open the Settings app.
2. Tap General.
3. Tap Date & Time.
4. Toggle on Set Automatically. If this is already toggled on, turn it off, then on again. 

7. Do a Network Settings Reset

If it seems like you can’t connect to your Apple services because your device won’t connect to the internet, and you’ve already checked your Wi-Fi or cellular connection, it’s time to do a Network Settings Reset. This will reset your Cellular settings, and you’ll need to sign back into any Wi-Fi networks you’ve joined in the past.

How to Reset Your Network Settings

1. Open the Settings app.
2. Tap General.
3. Scroll to the very bottom and tap Transfer or Reset iPhone.
4. Tap Reset.
5. Tap Reset Network Settings.
6. Confirm by entering your Passcode.

8. Force Restart Your iPhone

The penultimate step for every iPhone problem is resetting or force-restarting your device. If the previous steps have failed, you’ll need to try a force restart. 

9. Contact Apple Support

If all else fails, there’s always Apple Support. Follow the support link and click or tap on the device that you’re using, and you’ll be able to connect to an Apple associate via phone, email, or chat. Alternately, if you live near enough to an Apple Store, just drop by and ask for assistance.