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HELP!
Upon starting the game (From launcher, or from ACES.EXE) it slows down my computer before pulling up an error code and «Send to devs?»
FATAL ERROR
EXCEPTION
Ive tried reinstalling, restarting, and running as Administrator
I have no idea what to do and would like to get back into playing.
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what OS are you using ?
what’s your videocard and are the drivers up to date ?
when did this start happening ? like right after a game update or windows update maybe ?
or did the game crashed before this started ?
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OS Win 10
Videocard is a GTX 960 (Which i know can run this game)
Overall i can run this game no problem
Worked one day, closed game, relaunched an hour or two later, now it doesnt work
Edited February 22, 2018 by EruppXD
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5 hours ago, EruppXD said:
Videocard is a GTX 960 (Which i know can run this game)
it sure can ^^ was just asking because especially laptops with dual graphics or certain intel gpus may have difficulties running the game.
1. did you already delete the game cache (by deleting the ..cache folder in the ..War Thunder main game directory), verified the game
files in the launcher settings (wrench icon in the top right corner of the launcher -> check files) or even reinstalled the game completely ?
2. and did you try switching between fullscreen and windowed (or full window) mode ?
3. does the game create client logs (*.clog files located in the ..War Thunder.game_logs folder) and crash dumps (file with a *.dmp file
extension located in the same folder) when you start the game ? if so — could you maybe upload a recent crash dump and the associated
crash file collection (a zip archive with the same name as the crash dump) ?!
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looks like the game is crashing in the hardware detection stage when it’s trying to access the nVidia drivers / hardware.
you should try these things (maybe in this order ^^):
1. open the launcher, go into the advanced settings (gear icon next to the graphics presets) and disable nVidia highlights in the lower
left corner. then try running the game.
2. completely shut down Geforce Experience before starting the game
3. reinstall the nVidia drivers. in this case i’d recommend to completely uninstall all nVidia related stuff (Geforce Experience, drivers etc),
restart the system and then install the latest nVidia driver package… maybe even consider using the Display Driver uninstaller (DDU)
to completely remove all gpu driver files (including all old / obsolete files that may not get removed using the normal uninstall option)
in addition you should maybe do a disk check since some files may be broken due to the crashes…
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Thank you so much, a full reinstall of the drivers (using DDU) worked.
Now, back to grinding at 60fps
Edited February 23, 2018 by EruppXD
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- 4 months later…
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i think i have the same problem and my driver is up to date but my graphic card is so bad
when i enter a battle it switches to my desck the to the game 2 times then it crashes
pls tell me just if i cant fix it cuz i cant get an other graphic card cuz im in a lab
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- 7 months later…
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I have the same problem, upon starting the game: FATAL ERROR EXCEPTION
The crash report is:
f3xz6r36w, 63572d69-ca3b-47ec-b224-647a02190221
I upgrade the windows from windows 7 to windows 10, reinstall the driver after using DDU, put an old driver…
After a test with Lenovo diagnostics, I found 2 problems. I have no idea what is going on.
Some games are working, with high FPS ( League of Legends) and in others, there are some textures visible while playing (IL2 Sturmovik Battle of Stalingrad)
I have a Lenovo K430 Desktop (IdeaCentre) — Type 3109 — i7, 16Gb RAM, Geforce GTX 660, Windows 10 x64.
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14 hours ago, SScercetasul said:
I have the same problem, upon starting the game: FATAL ERROR EXCEPTION
The crash report is:
f3xz6r36w, 63572d69-ca3b-47ec-b224-647a02190221
I upgrade the windows from windows 7 to windows 10, reinstall the driver after using DDU, put an old driver…
After a test with Lenovo diagnostics, I found 2 problems. I have no idea what is going on.
Some games are working, with high FPS ( League of Legends) and in others, there are some textures visible while playing (IL2 Sturmovik Battle of Stalingrad)
I have a Lenovo K430 Desktop (IdeaCentre) — Type 3109 — i7, 16Gb RAM, Geforce GTX 660, Windows 10 x64.
Do NOT use G-Force experience. Lower your settings to Medium. G-Force Experience is trash and is showing you BS «Optimization». The GTX660 is a 2GB VRAM GPU, so you will have to play on Medium.
Also, upgrading from Windows X to Windows 10 is NOT recommended. I would go with clean install. Its that how bad the «Upgrades» are.
Also, why use older driver? Make sure you are using a Windows 10 compatible one.
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I uninstalled G-Force Experience, set the settings on low. In the garage are some strange textures in the background. Same if I start a game.
I don’t understand if it is from drivers or the graphics card is faulty.
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3 hours ago, SScercetasul said:
I uninstalled G-Force Experience, set the settings on low. In the garage are some strange textures in the background. Same if I start a game.
I don’t understand if it is from drivers or the graphics card is faulty.
Did you check the Game files? This should not happen. Either you got corrupted game files, or something in the OS/drivers got corrupted, OR the GPU is kicking the bucket. Have you checked the GPU temps?
If the previous things dont work, you can try downloading a tool, to either increase GPU voltage a bit, or reduce clocks a bit (incase its a GPU problem).
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Thank you for your time and patience.
I moved the GPU in another computer with the same results. So the GPU is faulty.
Can you recommend me a tool to increase GPU voltage or reduce clock?
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On 23/02/2019 at 11:42, SScercetasul said:
Thank you for your time and patience.
I moved the GPU in another computer with the same results. So the GPU is faulty.
Can you recommend me a tool to increase GPU voltage or reduce clock?
Not sure if it would work. You can try the RivaTuner tool, but not sure for which cards work, OR the MSI Afterburner.
But then, it is not known if the OEM vendor have allowed access to the GPU, to allow voltage and clock control. Check if the OEM vendor has such software.
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I have this Error 3 month now and i cannot start the game .It Crashes and says [Fatal Error: «Exception!»].
My computer is completely capable of playing this game on ultra settings .
=>MSI GL72M REX:
— Intel core i5-7300hq
— Nvidia gtx 1050 ti
IF anyone has a fix pls suggest me, i appriciate it.
=>What i have tried so far:
-Verify Files
-Delete cache and Verify
-Reinstall
-Reinstall Nvidia drivers
-Reinstall Intel Graphic Drivers
-Reinstall Gforce Experience
-lower settings ,removing Vsync,change to Windowed,
-Tried ace.exe
-Tried playing other games… 
-Came back to Solve this but i need HELP!!
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4 hours ago, SpiCYValentine said:
It Crashes and says [Fatal Error: «Exception!»].
if there are any crash dumps (files with a *.dmp file extension) in the ..War Thunder,game_logs folder
could you maybe upload the most recent one (and maybe the associated crash dump file collection (a
*.zip archive with the same name as the crash dump as well) ?!
did you also try a clean boot (basically a windows boot without any 3rd party tools / services) to rule out
any 3rd party tool / service interfering with the execution of the game ?
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I have the same problem
Few months ago I can play without this Fatal error: exception. After a game update the same day I can play only with error message. But this day after the error message the login screen come up but it didn’s sense any mouse or keybord order (klick) Alt+F4 and the mouse cursor can move but login screen freeze.
fk38gxlkp, c0e58f8b-9ebe-4371-91ba-e437d2190620
My setup is a Dell Inspirion 15 7564 16GB RAM dual videocard Intel HD 630 and Geforce GTX 1050 Ti Windows 10 64bit i7 7700HQ
Try reinstall drivers, clean install also and delete cash check files everything that writed above. Other games working fine. pls help me what I have to do?
sorry for bad english
fk38gxlkp.zip
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I think it’s this latest update, I haven’t had problems like this until after it downloaded.
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I installed Wt in another destination but have same problem, cannot click anothing inside the window of Wt. Anyone can help me? Please…
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On 21/06/2019 at 02:00, relliK said:
if there are any crash dumps (files with a *.dmp file extension) in the ..War Thunder,game_logs folder
could you maybe upload the most recent one (and maybe the associated crash dump file collection (a
*.zip archive with the same name as the crash dump as well) ?!
did you also try a clean boot (basically a windows boot without any 3rd party tools / services) to rule out
any 3rd party tool / service interfering with the execution of the game ?
I have the same problem, it said FATAL ERROR EXCEPTION.
can you check my log files?
I have tried to use DDU reinstall the drive and reinstall the game but it did not work.game_logs.zip
updated: I can use 32 bit version aces.exe to launch the game
Edited June 24, 2019 by szl0834
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I still have the problem. I can launch the game from 32bit.
Gaijin help us
Edited June 24, 2019 by Skaanderbeg
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one thing you guys seem to have in common is that you got systems (laptops ?!) with an intel / nvidia gpu combo (nVidia Optimus)
and according to szl0834s crash dumps it’s the intel driver that is crashing…
while the intel gpu should only be used to display the pictures the nVidia gpu is rendering it looks as if there may be a problem with
this combination (just an assumption !) and ofc this does not explain why the 32bit version is running oO. however if the 32bit client
is indeed running flawlessly that’s a viable workaround imho (until the root cause of this issue is found and fixed).
i would have recommended to have a look into the intel gpu drivers (update them if possible) but according to the driver date in the
crash dump of szl0834 at least his intel drivers appear to be quite recent… so,,,, i dont know =/
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Если разрабатываемая и издаваемая компанией Gaijin Entertainment популярная многопользовательская военная игра War Thunder при запуске сваливается с ошибкой Fatal Error, а играть страсть как хочется, значит, необходимо действовать. И самое правильное в этом деле — определить направление действий и грамотно рассчитать точки приложения сил.
Приводим 10 вариантов решения проблем с запуском War Thunder.
1. Первый и самый важный шаг — обновление установленных в операционной системе драйверов графического адаптера (видеокарты). Технология простая: скачиваем с сайта производителя устройства актуальную версию драйвера, устанавливаем его, после чего в обязательном порядке перезагружаем компьютер. Драйверы для видеокарт Nvidia можно найти по ссылке nvidia.ru/download, для ATI — по адресу support.amd.com.
2. Выполните переустановку клиентского приложения игры.
3. С сайта Microsoft скачайте и установите свежую версию набора библиотек DirectX.
4. Если первые три перечисленные операции не привели к успеху, то попробуйте произвести очистку кеша игрового приложения и файлов локального профиля. Для этого закрываем игровой клиент War Thunder и, используя права администратора в ОС Windows, очищаем содержимое директорий C:Usersимя_пользователяAppDataLocalWarThunderCache и C:Usersимя_пользователяDocumentsMy GamesWarThunderSaves. После проведённых операций повторно заходим в игровой клиент и проверяем устранение проблемы.
5. Проведите проверку целостности файлов, модулей и библиотек War Thunder. Для этого откройте клиентское приложение игры, щёлкните по значку настроек в правом верхнем углу и далее по клавише «Проверить файлы».
6. Активируйте параметр VSync в настройках карт Nvidia. Для этого кликните правой кнопкой по панели управления nVidia и перейдите в меню «Управление параметрами 3D -> Вертикальная синхронизация».
7. Минимизируйте настройки графики в лаунчере игры, чтобы уменьшить нагрузку на GPU. Вполне возможно, что неполадки кроются в высокой нагрузке на процессор графического адаптера.
8. Включите поддержку старых видеокарт. Для этого в лаунчере игры нажимаем на кнопку с шестерёнкой и ставим галочку напротив соответствующей функции.
9. Добавьте папку с установленной игрой War Thunder, а также исполняемые файлы laucnher.exe и aces.exe, в исключения установленного на компьютере антивируса.
10. Воспользуйтесь тестовой бета-версией игры: в лаунчере поставьте галочку «Использовать версию в разработке».
Если проблема с запуском игры War Thunder продолжает наблюдаться, тогда пишите нашим экспертам — вам обязательно помогут! С нами можно связаться при помощи электронной почты info@software-expert.ru, а также посредством социальных площадок Facebook, Google+, «ВКонтакте», сети микроблогов Twitter и сервиса «Яндекс.Дзен».
Содержание
- Решение проблем с запуском онлайн-игры War Thunder
- War thunder crash report fatal error
- War Thunder
- War thunder crash report fatal error
Решение проблем с запуском онлайн-игры War Thunder
Если разрабатываемая и издаваемая компанией Gaijin Entertainment популярная многопользовательская военная игра War Thunder при запуске сваливается с ошибкой Fatal Error, а играть страсть как хочется, значит, необходимо действовать. И самое правильное в этом деле — определить направление действий и грамотно рассчитать точки приложения сил.
Приводим 10 вариантов решения проблем с запуском War Thunder.
1. Первый и самый важный шаг — обновление установленных в операционной системе драйверов графического адаптера (видеокарты). Технология простая: скачиваем с сайта производителя устройства актуальную версию драйвера, устанавливаем его, после чего в обязательном порядке перезагружаем компьютер. Драйверы для видеокарт Nvidia можно найти по ссылке nvidia.ru/download, для ATI — по адресу support.amd.com.
2. Выполните переустановку клиентского приложения игры.
3. С сайта Microsoft скачайте и установите свежую версию набора библиотек DirectX.
4. Если первые три перечисленные операции не привели к успеху, то попробуйте произвести очистку кеша игрового приложения и файлов локального профиля. Для этого закрываем игровой клиент War Thunder и, используя права администратора в ОС Windows, очищаем содержимое директорий C:Usersимя_пользователяAppDataLocalWarThunderCache и C:Usersимя_пользователяDocumentsMy GamesWarThunderSaves. После проведённых операций повторно заходим в игровой клиент и проверяем устранение проблемы.
5. Проведите проверку целостности файлов, модулей и библиотек War Thunder. Для этого откройте клиентское приложение игры, щёлкните по значку настроек в правом верхнем углу и далее по клавише «Проверить файлы».
6. Активируйте параметр VSync в настройках карт Nvidia. Для этого кликните правой кнопкой по панели управления nVidia и перейдите в меню «Управление параметрами 3D -> Вертикальная синхронизация».
7. Минимизируйте настройки графики в лаунчере игры, чтобы уменьшить нагрузку на GPU. Вполне возможно, что неполадки кроются в высокой нагрузке на процессор графического адаптера.
8. Включите поддержку старых видеокарт. Для этого в лаунчере игры нажимаем на кнопку с шестерёнкой и ставим галочку напротив соответствующей функции.
9. Добавьте папку с установленной игрой War Thunder, а также исполняемые файлы laucnher.exe и aces.exe, в исключения установленного на компьютере антивируса.
10. Воспользуйтесь тестовой бета-версией игры: в лаунчере поставьте галочку «Использовать версию в разработке».
Источник
War thunder crash report fatal error
War Thunder
Are you using AVG or AVAST by chance?
Are you using AVG or AVAST by chance?
I am and I am having the same issue. Is this the problem?
I am and I am having the same issue. Is this the problem?
Nevermind, this is totally not the issue. I disabled my anti-virus and launched the game, with the same result.
There is a known issue with AVG and AVAST and the latest Windows Update.
Nevermind, this is totally not the issue. I disabled my anti-virus and launched the game, with the same result.
There is a known issue with AVG and AVAST and the latest Windows Update.
Is there anything new to share on this or the exact problem? I’m using Avast, and I’ve been getting the same issue for about the same time that has been posted.
I’ve tried disabling my antivirus when starting the game, adding War Thunder to exceptions, reinstalling both War Thunder and Avast, and recently, the latest Windows update from a few days ago, all with the same result.
This doesn’t seem to affect everyone running Avast (some people I know have no issues with Avast and War Thunder), so this might need to be narrowed down a little further.
What are all your GPUs and your current driver versions? I’m using an Nvidia GTX 1050 Ti, with driver version 442.59
There is a known issue with AVG and AVAST and the latest Windows Update.
Is there anything new to share on this or the exact problem? I’m using Avast, and I’ve been getting the same issue for about the same time that has been posted.
I’ve tried disabling my antivirus when starting the game, adding War Thunder to exceptions, reinstalling both War Thunder and Avast, and recently, the latest Windows update from a few days ago, all with the same result.
This doesn’t seem to affect everyone running Avast (some people I know have no issues with Avast and War Thunder), so this might need to be narrowed down a little further.
What are all your GPUs and your current driver versions? I’m using an Nvidia GTX 1050 Ti, with driver version 442.59
This doesn’t seem to affect everyone running Avast (some people I know have no issues with Avast and War Thunder), so this might need to be narrowed down a little further.
Windows7 (and probably Win8) systems are not affected (due to no AMSI on those systems) and very old Win10 systems may not be affected either (dont know the exact version but when i started testing, my old Win10 1903 version was not affected but after updating it to build 1909 it was. neither do i have any idea about what was changed on that update or why it would affect the av software)
however there have been reports by some players saying that putting the WT folder onto the exception list of AVG / Avast did do the trick for them (didn’t do it for me though nor for most other players so i dont know about that)
This doesn’t seem to affect everyone running Avast (some people I know have no issues with Avast and War Thunder), so this might need to be narrowed down a little further.
Windows7 (and probably Win8) systems are not affected (due to no AMSI on those systems) and very old Win10 systems may not be affected either (dont know the exact version but when i started testing, my old Win10 1903 version was not affected but after updating it to build 1909 it was. neither do i have any idea about what was changed on that update or why it would affect the av software)
however there have been reports by some players saying that putting the WT folder onto the exception list of AVG / Avast did do the trick for them (didn’t do it for me though nor for most other players so i dont know about that)
A friend of mine running Windows 10 1909 with the latest updates, and Avast hasn’t yet had this issue, it does seem a little hard to find the exact cause.
I’ve tried adding the War Thunder folder to my exceptions, as well as disabling protection before playing, but both of those don’t seem to help in my case either, I still get a fatal error
been going through a few client logs and the clients are crashing at the system information stage (when the client is trying to fetch the system information like OS (version), cpu, mem etc) and when this happens the user usually gets a message in the Windows event logs about the aces.exe crashing due to an issue with the aswAMSI.dll
so whether this is an issue either with the hardware, drivers, Avast, Windows or how the client is trying to get those information (or if this is a completely different issue) i dont know and i dont think that the users can do anything about it anyway (but to uninstall Avast as a workaround).
this one is up for Gaijin and / or Avast to figure out i’d say
Источник
War thunder crash report fatal error
I get a crash report on startup^(fatal error, exception), the game launches and freezes every 2 seconds on main menu.
This never happend in the past, I return to this in years on a pc able to play VR easily.
Check files in launcher.
Write a bug report in the official forum with all the needed log/dmp files.
Do you use AVG or AVAST? If you ignore the Exception window and the Crash report window. Can you click on the game in the background and the game will run?
Do you use AVG or AVAST? If you ignore the Exception window and the Crash report window. Can you click on the game in the background and the game will run?
that is on point. I haven’t tried the game while disabeling the antivirus tho, I need to reinstall it at some point to try it
You will find that you actually need to remove it. Disabling it will not work.
There are about half a dozen other similar threads in these Steam forums on the same issue. It would be most helpful if ppl looked to see if the issue has already been reported.
that is on point. I haven’t tried the game while disabeling the antivirus tho, I need to reinstall it at some point to try it
You will find that you actually need to remove it. Disabling it will not work.
There are about half a dozen other similar threads in these Steam forums on the same issue. It would be most helpful if ppl looked to see if the issue has already been reported.
I agree, but finding what exacly is the issue/cause makes it that even after googling a ton I came out on unhelpful and barely related topics.
My exact issue could also been a cause of shadowplay running in the background, or that my VR headset is plugged in at the same time, according to all the stuff I found.
It would be more helpful if the website support actually make support easier to navigate to what your issue could be. After all, I came to this place after exaustingly trying to find and understand what is my issue and support not getting me to the information I needed
Источник