Recently, one of our followers on Instagram shared a post. He said that while playing PUBG or BGMI, he encountered a pop-up message that says: “WE HAVE TERMINATED YOUR CONNECTION BECAUSE OF A DATA ERROR WITH YOUR CLIENT. PLEASE CHECK YOUR NETWORK CONNECTION AND TRY AGAIN.
If you are facing the same issue, well don’t panic, we have got your back. Users often face these kinds of issues while playing online games. So without wasting any more time, let’s just dive in to fix PUBG/BGMI Error “We Have Terminated Your Connection Because of a Data Error with Your Client.
If we talk about real-world conditions, we have terminated your connection because of a data error with your client is usually caused when the PUBG client notices some unusual behavior in your account.
Do keep in mind, we are not blaming folks who love playing this game, but chances are there that you are seeing this error due to some malpractices.
In contrast to some malpractices such as using hacks or anything else, you might also see this error if there’s a service connection error with the PUBG Mobile client. However, if you are sure that you didn’t do such kinds of things, read along to sail through this error.
How to Fix PUBG/BGMI Error “We Have Terminated Your Connection Because of a Data Error with Your Client?
If you read the above sentences you already have a clear idea about what is going on. Now let’s move to fix this “We Have Terminated Your Connection Because of a Data Error with Your Client” error.
Fix 1: Restart Your Device
One of the easiest ways to fix the “We Have Terminated Your Connection Because of a Data Error with Your Client” error is restarting your device. However, if you are here, most probably you have already tried doing this. If not, go and restart your device.
But remember, the way to restart your smartphone is not the usual one. You need to keep the Power button for approximately 10 seconds in order to fix this error. After that 10 seconds of press-down action, your device will automatically restart.
Now open PUBG and try to play the game. Still unable to do? Keep reading and you will definitely be able to enjoy it again.
Fix 2: Use a VPN
Sometimes this error can also pop up due to network issues. See whenever you open PUBG mobile, there is a connection exchange between the client and the server located in your country. While this happens quite rarely, but sometimes due to ISP issues, your IP gets blocked on the server-side which results in you being kicked out of the game.
To use a VPN, head over to PlayStore, and simply search for “VPN”. You will see lots of options available, but download the ones that you know and actually work such as Rshiphone pro or Nord.
Fix 3: Clear Cache and Data
If none of the above fixed worked, this one is sure to pave the path. If you are continuously watching the error message “we have terminated your connection because of a data error with your client,” it is best to clear the app data and cache of your device.
Although we know that clearing the app data will leave you in the middle of downloading tons of data, but what other option do you have? It is easy for you to download the data rather than staying without playing the game for 10 hours or maybe 10 years.
You can clear data by going to settings, choosing “Apps”, then look out for PUBG or BGMI whatever you have and clear the cache. After that follow Fix 1. We are sure that this will solve your issue as this method has been proved helpful by lots of other users/
Fix 4: Check If Servers are Down
Go to this website, this is the official site of Downdetecter. It has a mode built-in especially to check server down issues of PUBG. After going to that website, check if the server is down. You will find several other players who have been reporting the same issues regularly, if you notice the graph on the higher side, you are not alone.
Other players are also having issues, so wait for a while, maybe the server maintenance guys are on lunch with their crush (PUN INTENDED). Stay calm and wait for a while till things get better. However, keep an eye on the site regularly until you see the report’s graph going down.
Fix 5: Reinstall
Similar to Fix 3, reinstallation is the only way left if you are unable to get into the game after making so many efforts. Before you move on to uninstall, clear the cache and data, after that uninstall, restart your device, and proceed for installation from PlayStore.
Fix 6: Wait Wait and Wait
As we have discussed earlier, you might be seeing the error the ” We Have Terminated Your Connection Because of a Data Error with Your Client” error due to some vulnerability on the client-side. Maybe you rooted your device or you used some malicious software to get that tough chicken dinner. In that case, it is worth waiting, especially if you are an Elite Pass holder.
In most cases, the time to get rid of the “We Have Terminated Your Connection Because of a Data Error with Your Client” error is usually mentioned. In some cases, it is of 2 hours, in some 10 hours, and some even 10 years. So if you got 2 hours, consider yourself lucky and wait till things get right for you. But keep in mind, not to repeat such things because these kinds of bans usually extend up to years, and sometimes you may be greeted with a lifetime ban.
That’s all we have for you with the “We Have Terminated Your Connection Because of a Data Error with Your Client” error. We hope you find this guide helpful. You can check out other gaming guides for more interesting how-tos and news.
Update August 2022
BGMI and PUBG have been banned in India effective 28th July 2022. However, don’t be sad because Kraftron is already experimenting with something new every day. Nevertheless, we don’t know what’s the problem with the government because they cannot see us happy at any time. Until then, you can play PUBG New State.
Your account may be temporarily blocked along with a pop-up message displayed, saying ‘We have terminated your connection because of a data error with your client. Please check your network connection and try again,» when the security solution of PlayerUnkown’s Battlegrounds Mobile detects abnormal patterns in your gameplay or when your network connection is unstable.If your account repetitively gets blocked through auto detection, you may have to experience the inconvenience of your access being blocked for longer periods. In order to avoid this and to enjoy a smooth game experience, please refer to the bullet points below to check your mobile device.[Confirmed cases of access being temporarily blocked]1. When an external program that influences the game is running- Please turn off any programs that are running besides PlayerUnknown’s Battlegrounds Mobile.2. When the application file has been manipulated- Please delete and redownload your application before you play the game.3. When an external device or program, which we do not officially support, has been installed/executed- Please disconnect the external device or delete the program before you play the game.4. When you have played in a party several times with an illegal program user- PlayerUnknown’s Battlegrounds Mobile takes measures on abusing activities.5. When other activities that goes against the service policy have been detected☞ Go to PlayerUnknown’s Battlegrounds Mobile’s service policy (.08.14)https://cafe.naver.com/battlegroundsmobile/615822Also, if you are continuously blocked temporarily, please press the «File a claim» button to send us the [Detailed information of your blocked access], as listed in the steps below.1. Execute PlayerUnknown’s Battlegrounds Mobile.2. Log in with your blocked account.3. Press the «File a claim» button that shows on the pop-up notifying that your access has been blocked to file a claim in the format below.[Detailed information of your blocked access]- Character’s nickname that has been blocked of access :- Character’s ID :- Game screenshot that we can use to confirm the notification of your blocked access :
_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-
PUBG MOBILE GAME GUIDE
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| LDPlayer We have terminated your connection because of a data error with your client |
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AlterStark A God
Join Date: Sep 2020
Reputation: 228 Points: 3,335, Level: 5
Level up: 67%, 265 Points needed
Activity: 1.9%
Last Achievements |
LDPlayer We have terminated your connection because of a data error with your client Hi again, It seems the game has different ways of detecting playing behavior? During my playing there were multiple heavy check on the game!!! after the match ended I got: We have terminated your connection because of a data error with your client. I got 10 mins ban I think and I re-logged in all good, but my connection got bad and logged me out and then boom 10 yr At the same time, I played using good account Mythic Fashion and no ban, but my playing style is smart, even though I had 16 kills in one of the matches. What we can conclude?
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iyade741 The 0n3
Join Date: May 2020 Location: Algeria
Reputation: 674 Points: 5,792, Level: 8
Level up: 36%, 708 Points needed
Activity: 9.5%
Last Achievements |
pubg now record your gameplay and check it by investigators ! __________________ My Discord : Iyade#8469 |
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#3 |
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AlterStark A God
Join Date: Sep 2020
Reputation: 228 Points: 3,335, Level: 5
Level up: 67%, 265 Points needed
Activity: 1.9%
Last Achievements |
Quote:
Originally Posted by iyade741 pubg now record your gameplay and check it by investigators ! investigators are only for mobile servers I think, or Gameloop at most |
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SmilingSword Supreme G0d
Join Date: Dec 2015
Reputation: 109 Points: 6,782, Level: 9
Level up: 26%, 818 Points needed
Activity: 1.8%
Last Achievements |
Quote:
Originally Posted by AlterStark investigators are only for mobile servers I think, or Gameloop at most firstly you are wrong. investigators are not only for mobile servers. secondly, you are banned because you play brutally and too obvious like directly go to the enemy, or aiming behind a wall, a stone, a rock,inside a grass which cant been seen or heard them shooting first. as for the stated below you said *in black text*
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PUBG M SNIFFER
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#5 |
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iyade741 The 0n3
Join Date: May 2020 Location: Algeria
Reputation: 674 Points: 5,792, Level: 8
Level up: 36%, 708 Points needed
Activity: 9.5%
Last Achievements |
Quote:
Originally Posted by AlterStark investigators are only for mobile servers I think, or Gameloop at most no bro __________________ My Discord : Iyade#8469 |
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#6 |
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AlterStark A God
Join Date: Sep 2020
Reputation: 228 Points: 3,335, Level: 5
Level up: 67%, 265 Points needed
Activity: 1.9%
Last Achievements |
Thanks, I peripatetic it, Very informative. |
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thangdee Member
Join Date: Nov 2018
Reputation: 10 Points: 2,945, Level: 5
Level up: 19%, 655 Points needed
Activity: 4.3%
Last Achievements |
Quote:
Originally Posted by AlterStark Thanks, I peripatetic it, Very informative. Hi, Can you share LD red wall hack? |
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#8 |
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SmilingSword Supreme G0d
Join Date: Dec 2015
Reputation: 109 Points: 6,782, Level: 9
Level up: 26%, 818 Points needed
Activity: 1.8%
Last Achievements |
Quote:
Originally Posted by AlterStark Thanks, I peripatetic it, Very informative. you welcome __________________
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marya1 n00bie
Join Date: Aug 2022
Reputation: 10 Points: 21, Level: 1
Level up: 6%, 379 Points needed
Activity: 6.4%
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Originally Posted by SmilingSword firstly you are wrong. investigators are not only for mobile servers. secondly, you are banned because you play brutally and too obvious like directly go to the enemy, or aiming behind a wall, a stone, a rock,inside a grass which cant been seen or heard them shooting first. as for the stated below you said *in black text*
Thanks, that’s very informative and helpful to me. |
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#10 |
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AlterStark A God
Join Date: Sep 2020
Reputation: 228 Points: 3,335, Level: 5
Level up: 67%, 265 Points needed
Activity: 1.9%
Last Achievements |
Quote:
Originally Posted by thangdee Hi, Can you share LD red wall hack? The file has been shared here multiple time, and got rejected |
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#11 |
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AlterStark A God
Join Date: Sep 2020
Reputation: 228 Points: 3,335, Level: 5
Level up: 67%, 265 Points needed
Activity: 1.9%
Last Achievements |
More info: My old account (S10), got banned for same wall hack once I reached Diamond, smart play, Offline ban I think now the game detect changes in memory for the emulator structure or core |
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#12 |
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SmilingSword Supreme G0d
Join Date: Dec 2015
Reputation: 109 Points: 6,782, Level: 9
Level up: 26%, 818 Points needed
Activity: 1.8%
Last Achievements |
Quote:
Originally Posted by AlterStark More info: My old account (S10), got banned for same wall hack once I reached Diamond, smart play, Offline ban I think now the game detect changes in memory for the emulator structure or core Nope, its your bypass detected or your other hack if you got any. Been using till now, no bans. As far as banned i got its just an hearbeat patch 10min which i fixed already. Quote:
Originally Posted by AlterStark More info: My old account (S10), got banned for same wall hack once I reached Diamond, smart play, Offline ban I think now the game detect changes in memory for the emulator structure or core Are you sure you are playing smartly? And which ld version r u using? __________________
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#13 |
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AlterStark A God
Join Date: Sep 2020
Reputation: 228 Points: 3,335, Level: 5
Level up: 67%, 265 Points needed
Activity: 1.9%
Last Achievements |
Quote:
Originally Posted by SmilingSword Nope, its your bypass detected or your other hack if you got any. Been using till now, no bans. As far as banned i got its just an hearbeat patch 10min which i fixed already. Are you sure you are playing smartly? And which ld version r u using? Nope I don’t use bypass or other hacks, only the LDPlayer red wall hack 4.0.25 Yes I play smart, I don’t kill camper neither following them you use LDPlayer wall hack ? + what is your rank? |
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#14 |
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SmilingSword Supreme G0d
Join Date: Dec 2015
Reputation: 109 Points: 6,782, Level: 9
Level up: 26%, 818 Points needed
Activity: 1.8%
Last Achievements |
Quote:
Originally Posted by AlterStark Nope I don’t use bypass or other hacks, only the LDPlayer red wall hack 4.0.25 Yes I play smart, I don’t kill camper neither following them you use LDPlayer wall hack ? + what is your rank? weird.. i have 3 account, my main ace domi 5400, 2nd acc ace master and another is crown. sometime i use bypass only, sometime bypass + coloresp. __________________
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#15 |
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AlterStark A God
Join Date: Sep 2020
Reputation: 228 Points: 3,335, Level: 5
Level up: 67%, 265 Points needed
Activity: 1.9%
Last Achievements |
Quote:
Originally Posted by SmilingSword weird.. i have 3 account, my main ace domi 5400, 2nd acc ace master and another is crown. sometime i use bypass only, sometime bypass + coloresp. which LDPlayer version u use? + How come?! https://www.unknowncheats.me/forum/3517731-post5.html |
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AlterStark is offline |
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#16 |
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SmilingSword Supreme G0d
Join Date: Dec 2015
Reputation: 109 Points: 6,782, Level: 9
Level up: 26%, 818 Points needed
Activity: 1.8%
Last Achievements |
Quote:
Originally Posted by AlterStark which LDPlayer version u use? + How come?! https://www.unknowncheats.me/forum/3517731-post5.html any version of ldplayer i even try older one until latest one, no issue with color esp.pretty much you got banned because of playing brutal. like i said i have 3 acc, ace domi ace master and ace. all with kda 6+. probably you are playing too obvious or you just said for you is not obvious. offline banned mostly occurred because of report view __________________
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 Similar Threads |
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| Thread | Thread Starter | Forum | Replies | Last Post |
| [Discuss] LDPlayer we have terminated your connection because of a data error with your client | AlterStark | PUBG Mobile | 18 | 31st October 2020 08:11 PM |
| [Help] we have terminated your connection because of a data error with your client | nitishandy | PUBG Mobile | 1 | 22nd January 2020 10:11 AM |
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| playing, ban, account, match, connection, brutal, client, lvl, ldplayer, tier |
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| Code | Reason |
| 0 | No error |
| 1 | User-initiated client disconnect. |
| 2 | User-initiated client logoff. |
| 3 | Your Remote Desktop Services session has ended, possibly for one of the following reasons: The administrator has ended the session. An error occurred while the connection was being established. A network problem occurred. For help solving the problem, see «Remote Desktop» in Help and Support. |
| 260 | Remote Desktop can’t find the computer «». This might mean that «» does not belong to the specified network. Verify the computer name and domain that you are trying to connect to. |
| 262 | This computer can’t connect to the remote computer. Your computer does not have enough virtual memory available. Close your other programs, and then try connecting again. If the problem continues, contact your network administrator or technical support. |
| 264 | This computer can’t connect to the remote computer. The two computers couldn’t connect in the amount of time allotted. Try connecting again. If the problem continues, contact your network administrator or technical support. |
| 266 | The smart card service is not running. Please start the smart card service and try again. |
| 516 | Remote Desktop can’t connect to the remote computer for one of these reasons: 1) Remote access to the server is not enabled 2) The remote computer is turned off 3) The remote computer is not available on the network Make sure the remote computer is turned on and connected to the network, and that remote access is enabled. |
| 522 | A smart card reader was not detected. Please attach a smart card reader and try again. |
| 772 | This computer can’t connect to the remote computer. The connection was lost due to a network error. Try connecting again. If the problem continues, contact your network administrator or technical support. |
| 778 | There is no card inserted in the smart card reader. Please insert your smart card and try again. |
| 1030 | Because of a security error, the client could not connect to the remote computer. Verify that you are logged on to the network, and then try connecting again. |
| 1032 | The specified computer name contains invalid characters. Please verify the name and try again. |
| 1034 | An error has occurred in the smart card subsystem. Please contact your helpdesk about this error. |
| 1796 | This computer can’t connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 1800 | Your computer could not connect to another console session on the remote computer because you already have a console session in progress. |
| 2056 | The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator. |
| 2308 | Your Remote Desktop Services session has ended. The connection to the remote computer was lost, possibly due to network connectivity problems. Try connecting to the remote computer again. If the problem continues, contact your network administrator or technical support. |
| 2311 | The connection has been terminated because an unexpected server authentication certificate was received from the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 2312 | A licensing error occurred while the client was attempting to connect (Licensing timed out). Please try connecting to the remote computer again. |
| 2567 | The specified username does not exist. Verify the username and try logging in again. If the problem continues, contact your system administrator or technical support. |
| 2820 | This computer can’t connect to the remote computer. An error occurred that prevented the connection. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 2822 | Because of an error in data encryption, this session will end. Please try connecting to the remote computer again. |
| 2823 | The user account is currently disabled and cannot be used. For assistance, contact your system administrator or technical support. |
| 2825 | The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support. |
| 3079 | A user account restriction (for example, a time-of-day restriction) is preventing you from logging on. For assistance, contact your system administrator or technical support. |
| 3080 | The remote session was disconnected because of a decompression failure at the client side. Please try connecting to the remote computer again. |
| 3335 | As a security precaution, the user account has been locked because there were too many logon attempts or password change attempts. Wait a while before trying again, or contact your system administrator or technical support. |
| 3337 | The security policy of your computer requires you to type a password on the Windows Security dialog box. However, the remote computer you want to connect to cannot recognize credentials supplied using the Windows Security dialog box. For assistance, contact your system administrator or technical support. |
| 3590 | The client can’t connect because it doesn’t support FIPS encryption level. Please lower the server side required security level Policy, or contact your network administrator for assistance |
| 3591 | This user account has expired. For assistance, contact your system administrator or technical support. |
| 3592 | Failed to reconnect to your remote session. Please try to connect again. |
| 3593 | The remote PC doesn’t support Restricted Administration mode. |
| 3847 | This user account’s password has expired. The password must change in order to logon. Please update the password or contact your system administrator or technical support. |
| 3848 | A connection will not be made because credentials may not be sent to the remote computer. For assistance, contact your system administrator. |
| 4103 | The system administrator has restricted the times during which you may log in. Try logging in later. If the problem continues, contact your system administrator or technical support. |
| 4104 | The remote session was disconnected because your computer is running low on video resources. Close your other programs, and then try connecting again. If the problem continues, contact your network administrator or technical support. |
| 4359 | The system administrator has limited the computers you can log on with. Try logging on at a different computer. If the problem continues, contact your system administrator or technical support. |
| 4615 | You must change your password before logging on the first time. Please update your password or contact your system administrator or technical support. |
| 4871 | The system administrator has restricted the types of logon (network or interactive) that you may use. For assistance, contact your system administrator or technical support. |
| 5127 | The Kerberos sub-protocol User2User is required. For assistance, contact your system administrator or technical support. |
| 6919 | Remote Desktop cannot connect to the remote computer because the authentication certificate received from the remote computer is expired or invalid. In some cases, this error might also be caused by a large time discrepancy between the client and server computers. |
| 7431 | Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference between your computer and the remote computer. Make sure your computer’s clock is set to the correct time, and then try connecting again. If the problem occurs again, contact your network administrator or the owner of the remote computer. |
| 8711 | Your computer can’t connect to the remote computer because your smart card is locked out. Contact your network administrator about unlocking your smart card or resetting your PIN. |
| 9479 | Could not auto-reconnect to your applications,please re-launch your applications |
| 9732 | Client and server versions do not match. Please upgrade your client software and then try connecting again. |
| 33554433 | Failed to reconnect to the remote program. Please restart the remote program. |
| 33554434 | The remote computer does not support RemoteApp. For assistance, contact your system administrator. |
| 50331649 | Your computer can’t connect to the remote computer because the username or password is not valid. Type a valid user name and password. |
| 50331650 | Your computer can’t connect to the remote computer because it can’t verify the certificate revocation list. Contact your network administrator for assistance. |
| 50331651 | Your computer can’t connect to the remote computer due to one of the following reasons: 1) The requested Remote Desktop Gateway server address and the server SSL certificate subject name do not match. 2) The certificate is expired or revoked. 3) The certificate root authority does not trust the certificate. Contact your network administrator for assistance. |
| 50331652 | Your computer can’t connect to the remote computer because the SSL certificate was revoked by the certification authority. Contact your network administrator for assistance. |
| 50331653 | This computer can’t verify the identity of the RD Gateway «». It’s not safe to connect to servers that can’t be identified. Contact your network administrator for assistance. |
| 50331654 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server address requested and the certificate subject name do not match. Contact your network administrator for assistance. |
| 50331655 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server’s certificate has expired or has been revoked. Contact your network administrator for assistance. |
| 50331656 | Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance. |
| 50331657 | An error occurred while sending data to the Remote Desktop Gateway server. The server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. |
| 50331658 | An error occurred while receiving data from the Remote Desktop Gateway server. Either the server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. |
| 50331659 | Your computer can’t connect to the remote computer because an alternate logon method is required. Contact your network administrator for assistance. |
| 50331660 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server address is unreachable or incorrect. Type a valid Remote Desktop Gateway server address. |
| 50331661 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance. |
| 50331662 | Your computer can’t connect to the remote computer because the Remote Desktop Services client component is missing or is an incorrect version. Verify that setup was completed successfully, and then try reconnecting later. |
| 50331663 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is running low on server resources and is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance. |
| 50331664 | Your computer can’t connect to the remote computer because an incorrect version of rpcrt4.dll has been detected. Verify that all components for Remote Desktop Gateway client were installed correctly. |
| 50331665 | Your computer can’t connect to the remote computer because no smart card service is installed. Install a smart card service and then try again, or contact your network administrator for assistance. |
| 50331666 | Your computer can’t stay connected to the remote computer because the smart card has been removed. Try again using a valid smart card, or contact your network administrator for assistance. |
| 50331667 | Your computer can’t connect to the remote computer because no smart card is available. Try again using a smart card. |
| 50331668 | Your computer can’t stay connected to the remote computer because the smart card has been removed. Reinsert the smart card and then try again. |
| 50331669 | Your computer can’t connect to the remote computer because the user name or password is not valid. Please type a valid user name and password. |
| 50331671 | Your computer can’t connect to the remote computer because a security package error occurred in the transport layer. Retry the connection or contact your network administrator for assistance. |
| 50331672 | The Remote Desktop Gateway server has ended the connection. Try reconnecting later or contact your network administrator for assistance. |
| 50331673 | The Remote Desktop Gateway server administrator has ended the connection. Try reconnecting later or contact your network administrator for assistance. |
| 50331674 | Your computer can’t connect to the remote computer due to one of the following reasons: 1) Your credentials (the combination of user name, domain, and password) were incorrect. 2) Your smart card was not recognized. |
| 50331675 | Remote Desktop can’t connect to the remote computer «» for one of these reasons: 1) Your user account is not listed in the RD Gateway’s permission list 2) You might have specified the remote computer in NetBIOS format (for example, computer1), but the RD Gateway is expecting an FQDN or IP address format (for example, computer1.fabrikam.com or 157.60.0.1). Contact your network administrator for assistance. |
| 50331676 | Remote Desktop can’t connect to the remote computer «» for one of these reasons: 1) Your user account is not authorized to access the RD Gateway «» 2) Your computer is not authorized to access the RD Gateway «» 3) You are using an incompatible authentication method (for example, the RD Gateway might be expecting a smart card but you provided a password) Contact your network administrator for assistance. |
| 50331679 | Your computer can’t connect to the remote computer because your network administrator has restricted access to this RD Gateway server. Contact your network administrator for assistance. |
| 50331680 | Your computer can’t connect to the remote computer because the web proxy server requires authentication. To allow unauthenticated traffic to an RD Gateway server through your web proxy server, contact your network administrator. |
| 50331681 | Your computer can’t connect to the remote computer because your password has expired or you must change the password. Please change the password or contact your network administrator or technical support for assistance. |
| 50331682 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server reached its maximum allowed connections. Try reconnecting later or contact your network administrator for assistance. |
| 50331683 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server does not support the request. Contact your network administrator for assistance. |
| 50331684 | Your computer can’t connect to the remote computer because the client does not support one of the Remote Desktop Gateway’s capabilities. Contact your network administrator for assistance. |
| 50331685 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server and this computer are incompatible. Contact your network administrator for assistance. |
| 50331686 | Your computer can’t connect to the remote computer because the credentials used are not valid. Insert a valid smart card and type a PIN or password, and then try connecting again. |
| 50331687 | Your computer can’t connect to the remote computer because your computer or device did not pass the Network Access Protection requirements set by your network administrator. Contact your network administrator for assistance. |
| 50331688 | Your computer can’t connect to the remote computer because no certificate was configured to use at the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331689 | Your computer can’t connect to the remote computer because the RD Gateway server that you are trying to connect to is not allowed by your computer administrator. If you are the administrator, add this Remote Desktop Gateway server name to the trusted Remote Desktop Gateway server list on your computer and then try connecting again. |
| 50331690 | Your computer can’t connect to the remote computer because your computer or device did not meet the Network Access Protection requirements set by your network administrator, for one of the following reasons: 1) The Remote Desktop Gateway server name and the server’s public key certificate subject name do not match. 2) The certificate has expired or has been revoked. 3) The certificate root authority does not trust the certificate. 4) The certificate key extension does not support encryption. 5) Your computer cannot verify the certificate revocation list. Contact your network administrator for assistance. |
| 50331691 | Your computer can’t connect to the remote computer because a user name and password are required to authenticate to the Remote Desktop Gateway server instead of smart card credentials. |
| 50331692 | Your computer can’t connect to the remote computer because smart card credentials are required to authenticate to the Remote Desktop Gateway server instead of a user name and password. |
| 50331693 | Your computer can’t connect to the remote computer because no smart card reader is detected. Connect a smart card reader and then try again, or contact your network administrator for assistance. |
| 50331695 | Your computer can’t connect to the remote computer because authentication to the firewall failed due to missing firewall credentials. To resolve the issue, go to the firewall website that your network administrator recommends, and then try the connection again, or contact your network administrator for assistance. |
| 50331696 | Your computer can’t connect to the remote computer because authentication to the firewall failed due to invalid firewall credentials. To resolve the issue, go to the firewall website that your network administrator recommends, and then try the connection again, or contact your network administrator for assistance. |
| 50331698 | Your Remote Desktop Services session ended because the remote computer didn’t receive any input from you. |
| 50331699 | The connection has been disconnected because the session timeout limit was reached. |
| 50331700 | Your computer can’t connect to the remote computer because an invalid cookie was sent to the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331701 | Your computer can’t connect to the remote computer because the cookie was rejected by the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331703 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is expecting an authentication method different from the one attempted. Contact your network administrator for assistance. |
| 50331704 | The RD Gateway connection ended because periodic user authentication failed. Try reconnecting with a correct user name and password. If the reconnection fails, contact your network administrator for further assistance. |
| 50331705 | The RD Gateway connection ended because periodic user authorization failed. Try reconnecting with a correct user name and password. If the reconnection fails, contact your network administrator for further assistance. |
| 50331707 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway and the remote computer are unable to exchange policies. This could happen due to one of the following reasons: 1. The remote computer is not capable of exchanging policies with the Remote Desktop Gateway. 2. The remote computer’s configuration does not permit a new connection. 3. The connection between the Remote Desktop Gateway and the remote computer ended. Contact your network administrator for assistance. |
| 50331708 | Your computer can’t connect to the remote computer, possibly because the smart card is not valid, the smart card certificate was not found in the certificate store, or the Certificate Propagation service is not running. Contact your network administrator for assistance. |
| 50331709 | To use this program or computer, first log on to the following website: <a href=»»></a>. |
| 50331710 | To use this program or computer, you must first log on to an authentication website. Contact your network administrator for assistance. |
| 50331711 | Your session has ended. To continue using the program or computer, first log on to the following website: <a href=»»></a>. |
| 50331712 | Your session has ended. To continue using the program or computer, you must first log on to an authentication website. Contact your network administrator for assistance. |
| 50331713 | The RD Gateway connection ended because periodic user authorization failed. Your computer or device didn’t pass the Network Access Protection (NAP) requirements set by your network administrator. Contact your network administrator for assistance. |
| 50331714 | Your computer can’t connect to the remote computer because the size of the cookie exceeded the supported size. Contact your network administrator for assistance. |
| 50331716 | Your computer can’t connect to the remote computer using the specified forward proxy configuration. Contact your network administrator for assistance. |
| 50331717 | This computer cannot connect to the remote resource because you do not have permission to this resource. Contact your network administrator for assistance. |
| 50331718 | There are currently no resources available to connect to. Retry the connection or contact your network administrator. |
| 50331719 | An error occurred while Remote Desktop Connection was accessing this resource. Retry the connection or contact your system administrator. |
| 50331721 | Your Remote Desktop Client needs to be updated to the newest version. Contact your system administrator for help installing the update, and then try again. |
| 50331722 | Your network configuration doesn’t allow the necessary HTTPS ports. Contact your network administrator for help allowing those ports or disabling the web proxy, and then try connecting again. |
| 50331723 | We’re setting up more resources, and it might take a few minutes. Please try again later. |
| 50331724 | The user name you entered does not match the user name used to subscribe to your applications. If you wish to sign in as a different user please choose Sign Out from the Home menu. |
| 50331725 | Looks like there are too many users trying out the Azure RemoteApp service at the moment. Please wait a few minutes and then try again. |
| 50331726 | Maximum user limit has been reached. Please contact your administrator for further assistance. |
| 50331727 | Your trial period for Azure RemoteApp has expired. Ask your admin or tech support for help. |
| 50331728 | You no longer have access to Azure RemoteApp. Ask your admin or tech support for help. |
Обновлено 18.11.2022
Добрый день! Уважаемые читатели и гости IT блога Pyatilistnik.org. В прошлый раз мы с вами успешно устранили ошибку «This coild be to CredSSP encryption oracle remediation» при попытке подключения к RDS ферме. Сегодня мы рассмотрим ситуацию так же при работе с ним, а именно разрыв подключения с ошибкой «Этот сеанс будет прекращен из-за ошибки шифрования данных«. Давайте смотреть в чем дело и как это можно обойти, я опишу 8 быстрых методов.
Описание ошибки шифрования при подключении к RDS ферме
Как я много раз рассказывал у меня в компании есть несколько больших RDS ферм от 50 RDSH хостов, где работают свыше 1000 пользователей одновременно. Начиная с конца октября стали появляться случаи с обрывами соединений вот с такой формулировкой:
Этот сеанс будет прекращен из-за ошибки шифрования данных. Попробуйте подключиться заново к удаленному компьютеру (This session will be terminated due to a data encryption error. Try reconnecting to the remote computer)
Разрывы были через каждые минут 15-20. Данная проблема при чем была, только у пользователей кто при подключении использовал корпоративный VPN и уже потом шли работать на терминальную ферму.
Диагностика и устранение проблемы
Сразу скажу, что данная проблема исключительно на стороне клиентской операционной системы, так как исследовав более 6 случаев, я ничего подозрительного не обнаружил на брокерах подключений или на самих RDSH хостах, у которых данный пользователь числился как disconnected.
- 1️⃣Первое, что вы должны сделать, это определить версию вашей операционной системы, так как от этой информации зависит, находится она на поддержке или нет
- 2️⃣Если ваша ОС поддерживается Microsoft, то вам срочно необходимо установить все доступные обновления безопасности, так и дополнительные. Для этого нажмите одновременно клавиши WIN и I, чтобы вызвать окно «Параметры Windows«. Далее найдите раздел «Обновление и безопасность«.
Обязательно перейдите в дополнительные параметры.
И удостоверьтесь, что у вас активирован пункт «При обновлении Windows получать обновления для других продуктов Майкрософт«.
После этого нажмите назад, чтобы вернуться на основное окно установки обновлений. Нажмите кнопку «Проверить наличие обновлений» если у вас WSUS, или же пункт «Проверять наличие обновлений из Центра обновления Майкрософт в Интернете«
Начнется проверка обновлений, если что-то будет найдено, то нужно обязательно установить. После установки обязательно перезагрузите компьютер.
- 3️⃣Если это не помогло и все так же получаете разрывы соединений, то пробуем обновить версию RDP клиента если она не последняя. Для этого перейдите в каталог:
Там нужно найти файл mstsc.exe и вызвать его свойства. На вкладке «Подробно» посмотрите версию файла. Удостовериться, что она свежая, это можно понять по дате изменения.
- 4️⃣Попробуйте отключить на сетевой карте параметр «Large Send Offload (IPv4)«.Параметр «Large Send Offload (IPv4)» отвечает, за то чтобы фрагментацией сетевых пакетов занималась сетевая карта, CPU. Следовательно, небольшая часть нагрузки с Windows будет перенесена на сетевой адаптер.
Откройте диспетчер устройств, через правый клик по кнопке «Пуск».
Далее находим сетевые адаптеры. Тут выберите нужный адаптер, если их несколько. Переходим в его свойства, вкладка «Дополнительно«. Находим в списке пункт «Large Send Offload (IPv4)» и меняем его значение на «Disable«. Применяем настройки и перезагружаем систему.
Еще пишут, что можно удалить службу Citrix DNE Lightweight Filte с сетевого адаптера или basic filtration module (net stop bfe). Кто-то переустановил протоколы Link-Layer Topology (Mapper I/O Driver and Responder), а также службу QoS Packet Scheduler, потом перезагрузка
-
- 5️⃣Еще как вариант решения проблемы, это смена RDP клиента, например на Remote Desktop Connection Manager или можно попробовать установить «Удаленный рабочий стол» из магазина.
- 6️⃣В старых версиях Windows, например в Windows 7, можно было попробовать удалить содержимое куста реестра:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices TermServiceParameters
Там если есть записи: Certificate, X509 Certificate,X509 Certificate ID, то их нужно удалить, НО обязательно перед этим экспортируйте данный куст реестра, чтобы можно было его восстановить в случае чего.
- 7️⃣Еще очень важно проверить, что у вас ошибку «Этот сеанс будет прекращен из-за ошибки шифрования данных. Попробуйте подключиться заново к удаленному компьютеру» не вызывает какое-то VPN ПО или Proxy ПО. Обязательно проверьте нет ли у вас «Sonicwall Global VPN» и его аналогов, возможно VNC. Выведите список установленных программ в Windows и изучите их.
- 8️⃣Дополнительно изучите журналы Windows.
- %SystemRoot%System32WinevtLogsApplication.evtx
- %SystemRoot%System32WinevtLogsSystem.evtx
- %SystemRoot%System32WinevtLogsMicrosoft-Windows-RemoteDesktopServices-SessionServices%4Operational.evtx
- %SystemRoot%System32WinevtLogsMicrosoft-Windows-TerminalServices-LocalSessionManager%4Admin.evtx
- %SystemRoot%System32WinevtLogsMicrosoft-Windows-TerminalServices-LocalSessionManager%4Operational.evtx
- %SystemRoot%System32WinevtLogsMicrosoft-Windows-TerminalServices-RemoteConnectionManager%4Admin.evtx
- %SystemRoot%System32WinevtLogsMicrosoft-Windows-TerminalServices-RemoteConnectionManager%4Operational.evtx
- 9️⃣Так же посмотрите нет ли случайно ошибок на стороне антивируса, возможно он как-то может мешать нормальной работе.
На этом у меня все, надеюсь, что вы смогли решить свою проблему с RDP подключением. С вами был Иван Сёмин, автор и создатель IT портала Pyatilistnik.org.