Win32 exception occurred error code 0x4e24 20004

Error in device matching intel

This is my PC spec.

OS version : 1709

OS Build : 16299.248

I’ve used RST but at some point the RST service stopped working.

I can’t re-install it.

When I try to install RST on my PC, an error pops up.

«This platform is not supported»

This is a part of log file.

Can you guess what should be done?

2018:03:08 22:13:50:932: Scanning x86iaAHCIC.inf (Name: AHCI32, Version: 15.9.0.1015)

2018:03:08 22:13:50:932: No section match

2018:03:08 22:13:50:933: MUP OS bits: 0x49200

2018:03:08 22:13:50:938: Scanning x86iaStorAC.inf (Name: RAID32, Version: 15.9.0.1015)

2018:03:08 22:13:50:939: No section match

2018:03:08 22:13:50:940: MUP OS bits: 0x49200

2018:03:08 22:13:50:940: E Win32 exception occurred!!

2018:03:08 22:13:50:941: Error code: 0x4E24 (20004)

2018:03:08 22:13:50:942: Error text: »

2018:03:08 22:13:50:942: Extended error text: ‘Error in device matching’

2018:03:08 22:13:50:943: Debug info: ‘Setup.cpp (909)’

2018:03:08 22:13:50:944: Node is not valid. Failed to resolved error string from config file error: 20004

2018:03:08 22:13:50:945: propertyId: 8095, serror: 이 플랫폼은 지원되지 않습니다. errorCode: 20004

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Thank you for contacting us regarding the Intel® Rapid Storage Technology (Intel® RST) issue that you have been experiencing in your system, it will be more than a pleasure to assist you with your inquiries.

In order to help you better I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

To attach a file, you must click •Use Advanced Editor» on the upper right hand corner of the response box, then the «attach» option will appear on the bottom right hand corner of the response box.

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Error in device matching intel

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• Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit

Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit

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In preparation to move a RAID 1 to a larger drive, I was trying to install the latest driver of Rapid Storage Technology

and received Error in device matching. I had checked prior to the install that I had qualified components which for the

HPxw8400 were listed as an Intel 5000X Chipset and a 6321ESB I/O Controller Hub.The PC only has a matched set

of 80GB SATA II drives which is why I need to replace them for more storage.Perhaps I’m making too far a jump on versions

as the unit currently has the older Intel Matrix Storage Manager option rom V5.6.2.10.02. If anyone has an idea or solution it

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Error in device matching intel

‎10-09-2021 11:55 PM

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I have Intel(R) UHD Graphics 620 [Version 24.20.100.6194] Dated: 20-06-2018 & an NVIDIA GeForce 940MX [Version 30.0.14.7212] Dated: 13-09-2021 installed on my Windows 10- 64 Bit OS .

I have received an Intel® Graphics – Windows® 10 & Windows 11* DCH Drivers [Version 30.0.100.9864] Dated: 8th September 2021 . But the issue is, that while beginning to install, it shows an error which is as follows:

Something went wrong.

Your system has a driver that is locked to manufacturer specifications. Please try downloading the latest driver from the manufacturer’s website to update.

Please provide a solution to this ASAP.

Here is the error log generated with it.

2021/10/10 11:00:51.777|INFO|Logging started on 2021/10/10 11:00:51.730 ||
2021/10/10 11:00:51.815|INFO|Installer version: 1.0.496.0 ||
2021/10/10 11:00:51.815|INFO|The application has been launched with the parameters: NULL ||
2021/10/10 11:00:51.815|INFO|Language of the user interface: [en-US]. ||
2021/10/10 11:00:51.815|INFO|Operating system specification: Microsoft Windows NT 10.0.19043.0 ||
2021/10/10 11:00:51.890|INFO|CPU base clock: 1800Mhz. ||
2021/10/10 11:00:51.890|INFO|Test Signing: OFF. ||
2021/10/10 11:00:51.890|INFO|Windows Media Player status: Installed ||
2021/10/10 11:00:52.123|INFO|Benchmark test result: 187.7794 milliseconds (0.1877794 sec). ||
2021/10/10 11:00:55.775|INFO|No Unknown PCI devices were found. ||
2021/10/10 11:00:55.784|INFO|

List of Graphics and Other Devices in Device Manager:<
<
Device detected: NVIDIA GeForce 940MX
Version: 30.0.14.7212
Device Instance Path: PCIVEN_10DE&DEV_134D&SUBSYS_83F9103C&REV_A24&CF5284D&0&00E0
Device manufacturer: NVIDIA
>
<
Device detected: Intel(R) UHD Graphics 620
Version: 24.20.100.6194
Device Instance Path: PCIVEN_8086&DEV_5917&SUBSYS_83F9103C&REV_073&11583659&0&10
Device manufacturer: Intel Corporation
>> ||
2021/10/10 11:00:56.630|INFO|

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3 способа обойти ошибку, совместимую с d3d11 GPU

Если вы геймер, почти наверняка вы столкнулись с d3d11-совместимым графическим процессором, необходимым для запуска ошибки движка. Это распространенная проблема в мире компьютерных игр, которая отнимает время, которое вы могли бы потратить на игры.

Наиболее распространенным источником ошибок D3D11 является неисправный файл d3d11 в программном обеспечении DirectX, но ошибки также могут указывать на проблему с реестром или вирусом.

Если вы столкнулись с этой ошибкой, прочитайте до конца, чтобы узнать, как ее обойти.

Что такое графический процессор D3D11?

Графический процессор широко используется в обработке графики и видео из-за его возможностей параллельной обработки.

Хотя термины GPU и видеокарты используются одинаково, между ними есть разница. Видеокарта — это дополнительная плата, на которой размещается графический процессор, как и на материнской плате. Вы также найдете множество необходимых компонентов для питания и установки графического процессора на этой плате.

Карта Direct3D действует как библиотека для доступа к карте для обработки графики и аппаратного ускорения.

В последнее время широко используется D3D11. Этот новый вариант библиотеки включает обновленные функции и может повысить визуальную ясность.

Как проверить свой GPU?

• Нажмите на Windows + S .
• В строке поиска введите Диспетчер устройств.
• Откройте панель управления.

• Щелкните раскрывающийся список «Видеоадаптеры», чтобы просмотреть графический процессор в новом окне.

• Дважды щелкните результат, чтобы просмотреть дополнительные сведения.

После проверки того, активирован ли он, рекомендуется обновить драйверы графического процессора. В следующем разделе вы узнаете, как это сделать в Windows 11. Читайте дальше.

Как вы обновляете свой GPU?

• Нажмите Windows + S .
• В строке поиска введите Диспетчер устройств.
• Откройте панель управления.

• В новом окне щелкните раскрывающийся список «Видеоадаптеры», чтобы просмотреть имя графического процессора.

• Щелкните правой кнопкой мыши графический процессор.
• Нажмите «Обновить драйвер».

• В новом окне выберите Автоматический поиск драйверов.

Чтобы сэкономить время и избежать устаревших драйверов в будущем, вы можете использовать DriverFix. Он использует обширную базу данных драйверов для проверки ваших драйверов и установки новых версий, как только они станут доступны.

Что я могу сделать, если он говорит, что требуется совместимый графический процессор d3d11?

Windows 11

• Перейдите на страницу загрузки DirectX End-User Runtime.
• Нажмите «Загрузить» и дождитесь установки программы.

• После загрузки щелкните правой кнопкой мыши файл. исполняемый файл.
• Выберите запуск от имени администратора.

• Попробуйте перезапустить игру после перезагрузки ПК.

В качестве альтернативы может потребоваться полная замена графического процессора. Если он старше пяти лет, возможно, его пора менять, так как игровой движок использует другие графические компоненты.

Windows 10

• Выберите настройки в меню «Пуск».
• Центр обновления и безопасности Windows появится в виде пункта меню в следующем окне. Здесь вы можете искать новые обновления.
• Любой графический процессор, который необходимо установить, будет выполнен автоматически.

Windows 7

• Нажмите на панель управления, открыв меню «Пуск» Windows.
• Нажмите на систему и безопасность.
• Нажмите на обновление Windows.
• Проверьте наличие доступных обновлений.
• Если вы не можете найти доступные обновления, нажмите «Проверить наличие обновлений».
• Проверьте наличие драйверов графической карты. Вы можете найти их в основном представлении или в разделе дополнительных обновлений.
• Когда вы найдете драйвер графической карты, нажмите на него, чтобы установить, и дождитесь завершения установки.

Как исправить несовместимую с Fortnite видеокарту

• Убедитесь, что ваш компьютер соответствует аппаратным требованиям для игры.
• Обновите драйвер видеокарты.
• Перезагрузите компьютер

Графический процессор Fortnite, совместимый с D3D11

Чтобы играть в Fortnite, на вашем устройстве должен быть установлен совместимый компонент D3D11. Если вы этого не сделаете, вы можете столкнуться с некоторыми ошибками. Решение исправить ошибку — обновить версию Windows.

Спасибо, что прочитали эту статью, и не забудьте поделиться своими мыслями в разделе комментариев.

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Minimum Requirements Error Message when Installing Intel® Graphics Drivers

Content Type Error Messages

Article ID 000005566

Last Reviewed 09/27/2022

What are you seeing?

The following error message appears when you try to install Intel® Graphic Drivers:

This computer does not meet the minimum requirements for installing the software.

Click or the topic for details:

Why are you seeing it?

The error message can appear for multiple reasons:

• You have an external video card in your system. Some motherboards disable the integrated graphic chipset of the processor when an external video card is installed; check if the Intel® graphic chipset is visible in device manager.
• You have the wrong driver for your Intel® Graphics Controller. Identify your Intel® Graphics Controller first before manually downloading the driver for your graphics controller.
• The driver and the OS version don’t match. Example: you can’t install a 64-bit driver on a 32-bit Operation System.
• You don’t have Intel® Graphics.
• The Intel® Driver & Support Assistant can’t update the driver. Installing a generic Intel® Graphics Driver instead of the customized computer manufacturer driver can cause technical issues.

How to fix it

Most issues with graphics driver installation can be addressed using the Troubleshooting Wizard for Intel® Graphics Drivers. See below for further troubleshooting options.

If you have the wrong driver:

To see which graphics driver you need, first identify your Intel® Graphics Controller. Then, manually download the driver for your graphics controller.

If the driver and the OS version don’t match:

Example: you can’t install a 64-bit driver on a 32-bit Operating System. In this example:

• Go to Control Panel >Systems and Security >System. Under System, the system type is listed as either a 64-bit or 32-bit OS.

After properly identifying the system type, install the correct 64-bit or 32-bit graphics driver. First identify your Intel® Graphics Controller to check which graphics driver you need. Then, manually download the driver for your graphics controller.

If you don’t have Intel® Graphics:

Contact your system or motherboard manufacturer for information on BIOS settings.

If Intel® Driver & Support can’t update the driver:

Contact your computer manufacturer for the latest driver for your computer.

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Win32 exception occurred error code 0x4e24 20004

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• Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit

Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit

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In preparation to move a RAID 1 to a larger drive, I was trying to install the latest driver of Rapid Storage Technology

and received Error in device matching. I had checked prior to the install that I had qualified components which for the

HPxw8400 were listed as an Intel 5000X Chipset and a 6321ESB I/O Controller Hub.The PC only has a matched set

of 80GB SATA II drives which is why I need to replace them for more storage.Perhaps I’m making too far a jump on versions

as the unit currently has the older Intel Matrix Storage Manager option rom V5.6.2.10.02. If anyone has an idea or solution it

Источник

Win32 exception occurred error code 0x4e24 20004

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• Re: Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit

Error code: 0x4E24 (20004) Trying to update to latest RST driver on HP xw8400 win7 64bit

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In preparation to move a RAID 1 to a larger drive, I was trying to install the latest driver of Rapid Storage Technology

and received Error in device matching. I had checked prior to the install that I had qualified components which for the

HPxw8400 were listed as an Intel 5000X Chipset and a 6321ESB I/O Controller Hub.The PC only has a matched set

of 80GB SATA II drives which is why I need to replace them for more storage.Perhaps I’m making too far a jump on versions

as the unit currently has the older Intel Matrix Storage Manager option rom V5.6.2.10.02. If anyone has an idea or solution it

Источник

Win32 exception occurred error code 0x4e24 20004

This is my PC spec.

OS version : 1709

OS Build : 16299.248

I’ve used RST but at some point the RST service stopped working.

I can’t re-install it.

When I try to install RST on my PC, an error pops up.

«This platform is not supported»

This is a part of log file.

Can you guess what should be done?

2018:03:08 22:13:50:932: Scanning x86iaAHCIC.inf (Name: AHCI32, Version: 15.9.0.1015)

2018:03:08 22:13:50:932: No section match

2018:03:08 22:13:50:933: MUP OS bits: 0x49200

2018:03:08 22:13:50:938: Scanning x86iaStorAC.inf (Name: RAID32, Version: 15.9.0.1015)

2018:03:08 22:13:50:939: No section match

2018:03:08 22:13:50:940: MUP OS bits: 0x49200

2018:03:08 22:13:50:940: E Win32 exception occurred!!

2018:03:08 22:13:50:941: Error code: 0x4E24 (20004)

2018:03:08 22:13:50:942: Error text: »

2018:03:08 22:13:50:942: Extended error text: ‘Error in device matching’

2018:03:08 22:13:50:943: Debug info: ‘Setup.cpp (909)’

2018:03:08 22:13:50:944: Node is not valid. Failed to resolved error string from config file error: 20004

2018:03:08 22:13:50:945: propertyId: 8095, serror: 이 플랫폼은 지원되지 않습니다. errorCode: 20004

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Thank you for contacting us regarding the Intel® Rapid Storage Technology (Intel® RST) issue that you have been experiencing in your system, it will be more than a pleasure to assist you with your inquiries.

In order to help you better I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

To attach a file, you must click •Use Advanced Editor» on the upper right hand corner of the response box, then the «attach» option will appear on the bottom right hand corner of the response box.

Источник

installation of WIN10_64 — Step_1 drivers fails

When installing the WIN10_64 — Step_1 driver as an Administrator (or not), the process fails with error:
«The requested operation failed, A system reboot is required to roll back changes made»
The log file I have attached.

Please help last part of log file —-
09:17:51:480: Reading config file : C:drivers WIN10_64WIN10_64Step_1-Chipset_and_peripheralsWIN10_64Config.xml
09:17:51:572: Read SocPackageInfo Version : 0x1
09:17:51:587: Reading string value
09:17:51:619: Read XML SocPackageInfo Root : HKEY_LOCAL_MACHINE, Key : SOFTWAREIntelSOCPackageInfo, Value : VersionNumber, Version string name : Version, version string : 102
09:17:51:634: Registry key SOFTWAREIntelSOCPackageInfo does not exist or can not be read. Error : Unable to read registry value : VersionNumber — Error Code : 2. Assuming the installed version is oldest. Proceeding with installation.
09:17:51:656: Preparing UI
09:17:51:687: Reading config file : C:drivers WIN10_64WIN10_64Step_1-Chipset_and_peripheralsWIN10_64Config.xml
09:17:51:703: Read Title Override : Intel x64 CherryTrail-T Driver Package
09:17:51:734: Reading config file : C:drivers WIN10_64WIN10_64Step_1-Chipset_and_peripheralsWIN10_64Config.xml
09:17:51:756: Read Title Override : Intel x64 CherryTrail-T Driver Package
09:17:51:787: Showing dialog: WELCOME
09:19:32:695: Showing dialog: LICENSE
09:20:08:878: Showing dialog: CONFIRM
09:20:37:757: Started installation thread
09:20:37:778: Setup mode
09:20:37:794: Showing dialog: PROGRESS
09:20:38:010: Read registry subkey Code and value 2
09:20:38:041: Read registry subkey Reboot and value 0
09:20:38:063: E Unable to pre-install driver file : C:drivers WIN10_64WIN10_64Step_1-Chipset_and_peripheralsWIN10_64DriversMBIMBI.inf — error code : 2
09:20:38:079: E Uninstalling drivers that were previously pre-installed by DriverPackagePreInstall.
09:20:38:094: E Setup aborted!
09:20:38:125: m_nCurrentIndex : 4
09:20:38:178: Showing dialog: FINISH

Looks «WIN10_64 — Step_1 driver» folder name causes this problem.
Please move entire «WIN10_64» folder to Desktop then try to install driver.

Looks «drivers WIN10_64» or «Step_1-Chipset_and_peripherals» folder name causes this problem.
Please move entire «WIN10_64» folder to Desktop then try to install driver.

Hello to all
I have the same problem
I have tried it as in the photo but the problem remains.

Can you help me, please?
Thank you

In most cases, installing the Intel® CherryTrail-T driver goes smoothly and turns out to be a success.
In your case, please follow the steps below to check for your UP board
1. Back to bios, and restore defaults
2. The driver package re-download again
>> To UP-Board
>> To UP-Squared
3. reinstall the driver package again

And what is your BIOS version?

Hello
For up2 kikstarted , should I use To UP-Board or To UP-Squared?
I have a up2 and install To UP-Board .
I use Up-APL01 R1.8 UPA1AM18 0f 06/23/2017
The last bios is ?
Thanks

This is log file

2017:09:17 18:41:50:621:
2017:09:17 18:41:50:637: >>> Log start
2017:09:17 18:41:50:637: Mutex with given name doesn’t exist. Creating new one.

2017:09:17 18:41:50:653: Obtained mutex succesfully.
2017:09:17 18:41:50:653: Single-instance mutex has been obtained
2017:09:17 18:41:50:653: Core version: 2.5.48
2017:09:17 18:41:50:668: Setup version: 2.0.29.0
2017:09:17 18:41:50:668: Command line: «D:20160307Step2-TXESetupTXE.exe»
2017:09:17 18:41:50:684: OS data: 6-2-1-0 64-bit
2017:09:17 18:41:50:699: System up time: 200 sec
2017:09:17 18:41:50:699: Reboot pending: No
2017:09:17 18:41:50:715: Current UI language: 0410
2017:09:17 18:41:50:731: Language folder: C:UsersSERVER

1AppDataLocalTempIIF104D.tmp
2017:09:17 18:41:50:793: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpar-SAIntelCommon.dll. Lang 0401. Rank 0
2017:09:17 18:41:50:871: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpcs-CZIntelCommon.dll. Lang 0405. Rank 0
2017:09:17 18:41:50:934: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpda-DKIntelCommon.dll. Lang 0406. Rank 0
2017:09:17 18:41:50:981: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpde-DEIntelCommon.dll. Lang 0407. Rank 0
2017:09:17 18:41:51:043: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpel-GRIntelCommon.dll. Lang 0408. Rank 0
2017:09:17 18:41:51:106: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpen-USIntelCommon.dll. Lang 0409. Rank 1
2017:09:17 18:41:51:168: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpes-ESIntelCommon.dll. Lang 0C0A. Rank 0
2017:09:17 18:41:51:231: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpfi-FIIntelCommon.dll. Lang 040B. Rank 0
2017:09:17 18:41:51:293: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpfr-FRIntelCommon.dll. Lang 040C. Rank 0
2017:09:17 18:41:51:356: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmphe-ILIntelCommon.dll. Lang 040D. Rank 0
2017:09:17 18:41:51:403: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmphu-HUIntelCommon.dll. Lang 040E. Rank 0
2017:09:17 18:41:51:465: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpit-ITIntelCommon.dll. Lang 0410. Rank 3
2017:09:17 18:41:51:528: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpja-JPIntelCommon.dll. Lang 0411. Rank 0
2017:09:17 18:41:51:575: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpko-KRIntelCommon.dll. Lang 0412. Rank 0
2017:09:17 18:41:51:637: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpnb-NOIntelCommon.dll. Lang 0414. Rank 0
2017:09:17 18:41:51:684: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpnl-NLIntelCommon.dll. Lang 0413. Rank 0
2017:09:17 18:41:51:746: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmppl-PLIntelCommon.dll. Lang 0415. Rank 0
2017:09:17 18:41:51:809: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmppt-BRIntelCommon.dll. Lang 0416. Rank 0
2017:09:17 18:41:51:871: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmppt-PTIntelCommon.dll. Lang 0816. Rank 0
2017:09:17 18:41:51:934: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpru-RUIntelCommon.dll. Lang 0419. Rank 0
2017:09:17 18:41:51:996: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpsk-SKIntelCommon.dll. Lang 041B. Rank 0
2017:09:17 18:41:52:059: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpsl-SIIntelCommon.dll. Lang 0424. Rank 0
2017:09:17 18:41:52:121: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpsv-SEIntelCommon.dll. Lang 041D. Rank 0
2017:09:17 18:41:52:184: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpth-THIntelCommon.dll. Lang 041E. Rank 0
2017:09:17 18:41:52:246: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmptr-TRIntelCommon.dll. Lang 041F. Rank 0
2017:09:17 18:41:52:309: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpzh-CNIntelCommon.dll. Lang 0804. Rank 0
2017:09:17 18:41:52:356: Found C:UsersSERVER

1AppDataLocalTempIIF104D.tmpzh-TWIntelCommon.dll. Lang 0404. Rank 0
2017:09:17 18:41:52:387: Loading language 0410
2017:09:17 18:41:52:403: Setup mode: Installation
2017:09:17 18:41:52:418: Looking for OS: 6.1.1 6.2
2017:09:17 18:41:52:434: OS check passed
2017:09:17 18:41:52:450: .NET not required, skipping requirement check
2017:09:17 18:41:52:450: Resolving driver source
2017:09:17 18:41:52:465: Using embedded driver(s). Temp source is ‘C:UsersSERVER

1AppDataLocalTempIIF1714.tmp’
2017:09:17 18:41:52:606: Using folder ‘C:UsersSERVER

Источник

Legacy firmware io driver

I have an ES1-311. I wish to use it in legacy firmware mode. I’ve installed the edition of windows 8.1 which came with machine, windows 8.1 with bing, sucessfully and it activated using the oem key in firmware.

The problem I have is the touchpad. To use touchpad advanced features you need i2c drivers but the i2c driver package available from acer support IO Drivers_Intel_603.9600.1948.29470_W81x64_A.zip throws an error when trying to install if booted in legacy bios mode.

I’ve even tried installing everything in UEFI mode with GPT partitions etc (drivers then install ok and touchpad works), and then converting the whole thing to MBR and fixing the boot process in legacy bios mode. But after all that the touchpad didn’t work in advanced mode.

Does anyone know a way around this or where I might be able to get I2C drivers that work with legacy bios. I’ve asked acer support and its been passed to «concern team». Its been nearly a week now with no reply so I’m starting to think they are not going to be willing to assist. I’m sure ultimately this is possible because booting ubuntu 14.04 linux in legacy bios mode manages to work with touchpad in advanced mode without issue, so I assume its a case of whether anyone has bothered to create windows drivers and whether I can find them.

The following is log out put when the driver fails to install in legacy bios mode:

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