Windows 2008 r2 ошибка обновления 80072efd

Ответы

• WSUS не скачивает к себе все обновления, в первую очередь он  скачивает обновления которые попали под правило автоматического одобрения. Все остальные ждут своей очереди одобрения и только после это WSUS скачает их полностью.

  «Кстати, вопрос в тему: как запретить политиками пользователю обновляться через интернет? чтоб только через всус? » — настройкой групповой политики «Центр обновления Windows —
  Указать размещение службы обновлений Майкрософт в интрасети»

  ---

  Dmitriy Poberezhniy (my web blog http://dimsan.blogspot.com)

  • Предложено в качестве ответа

    28 мая 2010 г. 6:55

  • Помечено в качестве ответа
    Vinokurov YuriyModerator
    1 июня 2010 г. 9:15

Answers

• Hello,

  From your post, I understand that error code 80072EFD was received when trying to update a Windows Server 2008 x64. You have performed the following
  troubleshooting steps, however, the issue remains:

  1. Clean Boot.
  2. Test with different users.
  3. Disable Windows Firewall.
  4. Check GPO settings.

  If I am off base, feel free to let me know.

  I do appreciated the pre-troubleshooting steps you have performed. Based on my experience, error code 80072EFD usually means that a program running on your computer is preventing Windows Update Services (SVCHOST) from accessing the Internet. Programs that might do this include firewalls, anti-spyware software, web accelerators, Internet security or antivirus programs, and proxy servers.

  To correct the problem, you might need to add the Windows Update website addresses to the blocking program’s exceptions or «allow» list or allow Windows
  Update Service to connect to the Internet through port 80 and port 443.

  To add the Windows Update websites to a firewall exceptions list. Windows Firewall ships with this version of Windows and should already include these sites in the exceptions list. If you use a different firewall, refer to the software publisher’s help to see how to add these websites to your firewall exceptions list:

   http://*.update.microsoft.com/
   https://*.update.microsoft.com/
   http://download.windowsupdate.com/

   More info:

  Windows Update error 80072efd
  http://windowshelp.microsoft.com/Windows/en-US/help/93b6ab71-8b21-4b50-b40e-abb80eba29271033.mspx

  Besides this, please also check the issue with the following steps:

  Step 1: Rename the following folders:
  ==============
  1. c:WindowsSystem32Software Distribution
  2. c:WindwosSystem32Catroot2

  Step 2: Check related services
  ==============
  1. Open services.msc.
  2. Make sure the following services have been started and configured to Automatic.

  Background Intelligent Transfer Service
  Windows Update
  Cryptographic service

  Step 3: Check the suggestions in the following article:
  ==============

  You may receive an «Error 0x80072EE2,» «Error 0x80072EE7,» «Error 0x80072EFD,» «Error 0x80072F76,» or «Error 0x80072F78» error message when you try to use the Windows Update Web site or the Microsoft Update Web site
  http://support.microsoft.com/kb/836941/en-us

  If the issue remains, please help me collect the following information for the further research:

  1. Does the Windows Server 2008 x64 is a domain member?
  2. Does this issue occur on other XP or Vista clients?
  3. Please help me collect the WindowsUpdate.log under C:windows
  4. Please help me capture a screenshot of the error message
  ================
  a. Press the Print Screen key on the upper right corner of the keyboard when the error occurs.
  b. Open Paint from Start -> All Programs -> Accessories-> Paint.
  c. Click Paste on the Edit menu in the Paint program.
  d. Save it to Desktop

  Please Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the file and then give me the download address.

  Please take your time trying the above suggestions and let me know the results at your earliest convenience. If anything is unclear or there are any questions
  about the steps, please do not hesitate to let me know. I will be glad to help.

  I am looking forward to your feedback.

  Best regards,

  Tom Zhang

  ---

  Tom Zhang – MSFT

  • Marked as answer by

    Thursday, April 23, 2009 11:08 AM

Answers

• Hello,

  From your post, I understand that error code 80072EFD was received when trying to update a Windows Server 2008 x64. You have performed the following
  troubleshooting steps, however, the issue remains:

  1. Clean Boot.
  2. Test with different users.
  3. Disable Windows Firewall.
  4. Check GPO settings.

  If I am off base, feel free to let me know.

  I do appreciated the pre-troubleshooting steps you have performed. Based on my experience, error code 80072EFD usually means that a program running on your computer is preventing Windows Update Services (SVCHOST) from accessing the Internet. Programs that might do this include firewalls, anti-spyware software, web accelerators, Internet security or antivirus programs, and proxy servers.

  To correct the problem, you might need to add the Windows Update website addresses to the blocking program’s exceptions or «allow» list or allow Windows
  Update Service to connect to the Internet through port 80 and port 443.

  To add the Windows Update websites to a firewall exceptions list. Windows Firewall ships with this version of Windows and should already include these sites in the exceptions list. If you use a different firewall, refer to the software publisher’s help to see how to add these websites to your firewall exceptions list:

   http://*.update.microsoft.com/
   https://*.update.microsoft.com/
   http://download.windowsupdate.com/

   More info:

  Windows Update error 80072efd
  http://windowshelp.microsoft.com/Windows/en-US/help/93b6ab71-8b21-4b50-b40e-abb80eba29271033.mspx

  Besides this, please also check the issue with the following steps:

  Step 1: Rename the following folders:
  ==============
  1. c:WindowsSystem32Software Distribution
  2. c:WindwosSystem32Catroot2

  Step 2: Check related services
  ==============
  1. Open services.msc.
  2. Make sure the following services have been started and configured to Automatic.

  Background Intelligent Transfer Service
  Windows Update
  Cryptographic service

  Step 3: Check the suggestions in the following article:
  ==============

  You may receive an «Error 0x80072EE2,» «Error 0x80072EE7,» «Error 0x80072EFD,» «Error 0x80072F76,» or «Error 0x80072F78» error message when you try to use the Windows Update Web site or the Microsoft Update Web site
  http://support.microsoft.com/kb/836941/en-us

  If the issue remains, please help me collect the following information for the further research:

  1. Does the Windows Server 2008 x64 is a domain member?
  2. Does this issue occur on other XP or Vista clients?
  3. Please help me collect the WindowsUpdate.log under C:windows
  4. Please help me capture a screenshot of the error message
  ================
  a. Press the Print Screen key on the upper right corner of the keyboard when the error occurs.
  b. Open Paint from Start -> All Programs -> Accessories-> Paint.
  c. Click Paste on the Edit menu in the Paint program.
  d. Save it to Desktop

  Please Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the file and then give me the download address.

  Please take your time trying the above suggestions and let me know the results at your earliest convenience. If anything is unclear or there are any questions
  about the steps, please do not hesitate to let me know. I will be glad to help.

  I am looking forward to your feedback.

  Best regards,

  Tom Zhang

  ---

  Tom Zhang – MSFT

  • Marked as answer by

    Thursday, April 23, 2009 11:08 AM

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