Windows has reported a tapi error 80000048

i have the problem with my laptop for installing driver for hyperteminal the laptop reported Windows has reported a TAPI error (80000048) Use the Phone and Modem Options ico plz help me to solve this problem M Afzal



Jul 12, 2012



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  • #1

i have the problem with my laptop for installing driver for hyperteminal the laptop reported Windows has reported a TAPI error (80000048) Use the Phone and Modem Options ico plz help me to solve this problem

M Afzal

penguintech



Feb 25, 2011



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  • #2

Hit start, then run, then type services.msc, then hit enter. Find telephone services and start it.

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Larry Waibel


  • #1

I’m trying to test out the COM ports on a minimal system. I copied
HyperTerminal and it’s DLL and run it and it says «Windows has reported a
TAPI error (80000048). Use the Phone and Modem Options icon in the control
panel to ensure that a modem is installed properly.» I don’t have a modem in
the system and don’t want to have to install anything more than absolutely
necessary. Is there something simple I can do to get around this? Or any
suggestions on another tool to check out the COM ports? Thanks!

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KM


  • #2

Larry,

Obviously the HyperTerm.exe has some dependencies that might not be in your image. The faster way to find them out — run the
HyperTerm.exe on the current target image through DependencyWalker with Profiling feature on. You will notice all the missing Dlls
marked in red in the log output.

Also, please add «Shell Hyperterminal Registry Data» component registry data to your build (or at run time through .reg file).

Larry Waibel


  • #3

Thanks for the reply. I ended up finding in the release notes that if you include
HyperTerminal you also have to include TAPI 2.2. Added quite a bit to the build image
size but it did work. In this case I think it’s HyperTerminal that’s depending on way too
much but knowing that it started in the ‘modem’ days I guess I’m not surprised.

From: «KM» <[email protected]_yahoo.com>
Subject: Re: HyperTerminal
Date: Mon, 7 Mar 2005 11:32:54 -0800
Newsgroups: microsoft.public.windowsxp.embedded

Larry,

Obviously the HyperTerm.exe has some dependencies that might not be in your image. The

faster way to find them out — run the

HyperTerm.exe on the current target image through DependencyWalker with Profiling

feature on. You will notice all the missing Dlls

marked in red in the log output.

Also, please add «Shell Hyperterminal Registry Data» component registry data to your

build (or at run time through .reg file).

KM


  • #4

Larry,

Yes, TAPI is indeed needed for HyperTerminal.
I apologies for not mentioning that at first place.

Btw, if you just need to test COM post you may want to use a lightweigher application than HyperTerminal. E.g., Tera Term Pro, or
similar.
You may not need to include TAPI stack then.

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  • #5

Need telephony services to be enabled

Larry Waibel said:

I’m trying to test out the COM ports on a minimal system. I copied
HyperTerminal and it’s DLL and run it and it says «Windows has reported a
TAPI error (80000048). Use the Phone and Modem Options icon in the control
panel to ensure that a modem is installed properly.» I don’t have a modem in
the system and don’t want to have to install anything more than absolutely
necessary. Is there something simple I can do to get around this? Or any
suggestions on another tool to check out the COM ports? Thanks!

Looks like you fixed this, but a TAPI error deals with the telephony services the program (in this case hyperterminal) are trying to interact with. Usually means your telephony services are either turned off or disable.

here’s a quick fix if that is the issue: Hit start (for the start menu), then Run, then type in «services.msc», then hit enter. Find telephony services and start or enable it.

Hope that helps

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RRS feed

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  • Вопрос

  • Hi

    On trying to activate Windows 2008 R2 the error message «An error has occurred.» is displayed in the Windows Activation screen.

    The details indicate the error code is 0x80000048 and I am requested to call Microsoft for assistance.

    I have called MS 5 times this morning with no one able to assist me. 

    The last agent informed me 2008 is not supported, so this is my ‘Hail Mary’ for assistance.

    Thanks

    Tom

Все ответы

  • Hi Dave

    Thanks for the reply, unfortunately that is the part of the activation process where the error occurs, so I never get to the phone activation part. :-(

    Tom 

  • Hi Tom,

    Make sure the following Services are started:
    — routing and remote access
    — remote access connection manager

    Then retry activation.

    Charlie Coverdale

    Disclaimer: This posting is provided ‘AS IS’ with no warranties or guarantees, and confers no rights.

  • Thanks for the reply, unfortunately that is the part of the activation process where the error occurs, so I never get to the phone activation part. :-(

    I’d check your internet connection. That code likely has nothing to do with activation.

    Regards, Dave Patrick ….
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided «AS IS» with no warranties or guarantees, and confers no rights.

    • Предложено в качестве ответа

      31 августа 2018 г. 14:59

  • Hi,

    Even though it’s not explicitly mentioned, accessing Windows’ toll-free activation numbers requires two services. These services are
    routing and remote access and remote access connection manage. You can try to start these two services to see if the activation succeeds.

    If it does not work, the Telephony service is not enabled and may also cause this error, it is recommended that you start the Telephony service and try again to reactivate.

    Best regards,

    Hurry Yang

    • Изменено
      hurry yang
      30 августа 2018 г. 6:33
    • Предложено в качестве ответа
      hurry yang
      12 сентября 2018 г. 6:01

  • Hi,

    Is there anything else I can help you with?

    Best regards,

    Hurry 

  • Hi,

    Is there anything else I can help you with?

    Best regards,

    Hurry

    Please remember to mark the reply as an answer if they help.
    If you have feedback for TechNet Subscriber Support, contact
    tnmff@microsoft.com

    • Изменено
      hurry yang
      10 сентября 2018 г. 1:17

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