Zimbra host or domain name not found name service error for name

Hi,I have installed new Server,but when I am sending email which suppose to handle by this server, i see bellow log

fosiul@gmail.com

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How I fixed «Host not found, try again» for incomming email ?

Hi,
I have installed new Server,
but when I am sending email which suppose to handle by this server, i see bellow log

Apr 28 10:59:40 mail postfix/lmtp[14750]: 1EE56A32AE: to=<user@my-domain.com.bd>, relay=none, delay=0.03, delays=0.01/0.02/0/0, dsn=4.4.3, status=deferred (Host or domain name not found. Name service error for name=mail.my-domain.com.bd type=A: Host not found, try again)

this is my hosts file

Code: Select all

127.0.1.1 my-domain.com.bd  mail mail
127.0.0.1 localhost

# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

my-domain.com.bd : it has A Record which is same public IP of this server.

Can any one please tell me what i am doing wrong ?

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DualBoot

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Re: How I fixed «Host not found, try again» for incomming email ?

Postby DualBoot » Tue Apr 28, 2020 9:13 am

Hello,

your server is asking the MX in charge of my-domain.com.bd which return mail.my-domain.com.bd and search for its IP and do not find it.

Regards,

fosiul@gmail.com

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Joined: Sun Sep 02, 2018 5:03 pm

Re: How I fixed «Host not found, try again» for incomming email ?

Postby fosiul@gmail.com » Tue Apr 28, 2020 9:53 am

DualBoot wrote:Hello,

your server is asking the MX in charge of my-domain.com.bd which return mail.my-domain.com.bd and search for its IP and do not find it.

Regards,

Hi Thanks

yes, i think i am understanding the problem, i was trying mxtool box i see it connecting to the IP of my my-domain.com.bd , which is odd .
i am looking at my zone record now, but tell me please , when i ping mail.my-domain.com.bd : it returns the right IP which the ( i checked ping from other server)

if mail.my-domain.com.bd returns the right IP, then what is the issues?( oviously, i am doing wrong but not understanding from DNS point of what that could be)

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DualBoot

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Re: How I fixed «Host not found, try again» for incomming email ?

Postby DualBoot » Tue Apr 28, 2020 10:00 am

do not use ping command to check. Always use DNS tools like dig or nslookup.

fosiul@gmail.com

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Re: How I fixed «Host not found, try again» for incomming email ?

Postby fosiul@gmail.com » Tue Apr 28, 2020 11:09 am

DualBoot wrote:do not use ping command to check. Always use DNS tools like dig or nslookup.

if the dig returns like this, that is good right ?

root@mail:~# dig -t MX my-domain.com.bd +noall +answer

; <<>> DiG 9.11.3-1ubuntu1.11-Ubuntu <<>> -t MX my-domain.com.bd +noall +answer
;; global options: +cmd
my-domain.com.bd. 14400 IN MX 0 mail.my-domain.com.bd.
root@mail:~#

fosiul@gmail.com

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Re: How I fixed «Host not found, try again» for incomming email ?

Postby fosiul@gmail.com » Tue Apr 28, 2020 11:53 am

DualBoot wrote:do not use ping command to check. Always use DNS tools like dig or nslookup.

Thanks
i just realized some thing

When I am install new Server in Cloud, its taking /etc/resolve like this

Code: Select all

nameserver 127.0.0.53
options edns0

When I am installing zimbra, before finishing it complains like this

Code: Select all

Checking for port conflicts
Port conflict detected: 53 (zimbra-dnscache)
Port conflicts detected! - Press Enter/Return key to continue

When Zimbra install finshed, its changing /etc/resolve.conf to like this

and the server is unable to do any DNS query ,

it seems Cloud provider only allow DNS query by 127.0.0.53

when i changed /etc/resolv back to 127.0.0.53, its all good, but when i restart the server, Zimbra automatically changing it to 127.0.0.1

is there any way to configure zimbra to use 127.0.0.53 not 127.0.0.1?

Thanks

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Re: How I fixed «Host not found, try again» for incomming email ?

Postby DualBoot » Tue Apr 28, 2020 11:59 am

check if your initial server installation does not install DNSMasq.

fosiul@gmail.com

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Re: How I fixed «Host not found, try again» for incomming email ?

Postby fosiul@gmail.com » Tue Apr 28, 2020 12:15 pm

DualBoot wrote:check if your initial server installation does not install DNSMasq.

HI
Thanks

You mean the Sever (Virtual SErver)

or

zimbra server ?

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Re: How I fixed «Host not found, try again» for incomming email ?

Postby DualBoot » Tue Apr 28, 2020 12:43 pm

Your virtual server before Zimbra installation.

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Re: How I fixed «Host not found, try again» for incomming email ?

Postby L. Mark Stone » Tue Apr 28, 2020 1:54 pm

Your virtual server is Ubuntu 18.04?

That OS ships with it’s own caching DNS server; if you Google «Ubuntu Server 18.04 DNS Netplan» you’ll find a lot of articles on how to configure this. You do not need Zimbra’s dnscache.

Hope that helps,
Mark


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zawadix

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Host or domain name not found

Hello,
Iam using zimbra with proxmomx gw. Everything looks ok except one log, only with protonmail.com

(Host or domain name not found. Name service error for name=protonmail.com type=MX: Host not found, try again)

root@mailsystem:~# dig protnmail.com

; <<>> DiG 9.10.3-P4-Ubuntu <<>> protnmail.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 38944
;; flags: qr rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 2, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;protnmail.com. IN A

;; ANSWER SECTION:
protnmail.com. 300 IN A 198.58.118.167
protnmail.com. 300 IN A 96.126.123.244
protnmail.com. 300 IN A 45.33.2.79
protnmail.com. 300 IN A 45.33.23.183
protnmail.com. 300 IN A 45.56.79.23
protnmail.com. 300 IN A 45.79.19.196

;; AUTHORITY SECTION:
protnmail.com. 172800 IN NS ns1.mytrafficmanagement.com.
protnmail.com. 172800 IN NS ns2.mytrafficmanagement.com.

;; Query time: 139 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Fri Jul 24 12:40:38 CEST 2020
;; MSG SIZE rcvd: 194

Please help.
Regards

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Re: Host or domain name not found

Postby phoenix » Fri Jul 24, 2020 10:55 am

Not much information in that post for anyone to help you. Always start with the ZCS version, post the full output of the following (always post this):

Where does this error message occur and why are you using the Proton Mail MX server?

zawadix

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Re: Host or domain name not found

Postby zawadix » Fri Jul 24, 2020 11:25 am

Sorry. My mistake.

Release 8.8.15.GA.3829.UBUNTU16.64 UBUNTU16_64 FOSS edition, Patch 8.8.15_P2.

Regards

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Re: Host or domain name not found

Postby phoenix » Fri Jul 24, 2020 11:27 am

There were two questions in my post.

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Re: Host or domain name not found

Postby zawadix » Fri Jul 24, 2020 11:37 am

Where does this error message occur and why are you using the Proton Mail MX server?

This is log from Proxmox Mail Gateway when i tried to send email to protonmail.com

Jul 24 12:33:59 mx postfix/smtpd[2821]: connect from localhost.localdomain[127.0.0.1]
Jul 24 12:33:59 mx postfix/smtpd[2821]: B80C91414BB: client=localhost.localdomain[127.0.0.1], orig_client=unknown[192.168.210.100]
Jul 24 12:33:59 mx postfix/cleanup[3000]: B80C91414BB: message-id=<b176545d23bd9@mydomian.coml>
Jul 24 12:33:59 mx postfix/smtpd[2821]: disconnect from localhost.localdomain[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=1 data=1 commands=5
Jul 24 12:33:59 mx postfix/qmgr[30275]: B80C91414BB: from=<me@mydomain.com>, size=87452, nrcpt=1 (queue active)
Jul 24 12:33:59 mx postfix/smtp[2868]: B80C91414BB: to=<him@protonmail.com>, relay=none, delay=0.07, delays=0.07/0/0/0, dsn=4.4.3, status=deferred (Host or domain name not found. Name service error for name=protonmail.com type=MX: Host not found, try again)

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Re: Host or domain name not found

Postby phoenix » Fri Jul 24, 2020 11:45 am

Then I’d suggest your question should be ‘why does the PMG not resolve the address’, this would appear to not be a ZCS problem. Did you run a DNS from the PMG server for the Protonmail server?

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Re: Host or domain name not found

Postby zawadix » Fri Jul 24, 2020 12:16 pm

Im not useing a dedicated DNS server on the PMG. I use operator DNS

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Re: Host or domain name not found

Postby phoenix » Fri Jul 24, 2020 2:46 pm

zawadix wrote:Im not useing a dedicated DNS server on the PMG. I use operator DNS

I didn’t ask that, I asked if you do a dig for the proton mail server on the PMG server do you get a DNS answer? Are you using virtualization for your ZCS & PMG servers and/or are you behind a NAT router?

zawadix

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Re: Host or domain name not found

Postby zawadix » Fri Jul 24, 2020 5:03 pm

Yes, there is a DNS answer.
I’am using proxmox virtualization for ZCS & PMG, behnind NAT.


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So i managed to get the Zimbra installed today, and Its on here

https://mail.betheluniversityeu.gq:7071/zimbraAdmin/
i am using Digital ocean as VPS to run the mailserver

I have this issue, when I check on MXTOOLBOX it appears to be working beautifully well. Now i want to send email to be sure it sends email and I decide to check the email Log like this tail -f /var/log/mail.log , I am getting this as response

Mar 30 06:35:10 betheluniversityeu postfix/smtpd[27035]: NOQUEUE: filter: RCPT from localhost[127.0.0.1]: <emeka.iwuagwu@betheluniversityeu.gq>: Sender address                                                                                         triggers FILTER smtp-amavis:[127.0.0.1]:10026; from=<emeka.iwuagwu@betheluniversityeu.gq> to=<e.iwuagwu@hotmail.com> proto=ESMTP helo=<betheluniversityeu.gq>
Mar 30 06:35:10 betheluniversityeu postfix/smtpd[27035]: BB9FEFC604: client=localhost[127.0.0.1]
Mar 30 06:35:10 betheluniversityeu postfix/smtpd[27035]: BB9FEFC604: filter: RCPT from localhost[127.0.0.1]: <emeka.iwuagwu@betheluniversityeu.gq>: Sender addre                                                                                        ss triggers FILTER smtp-amavis:[127.0.0.1]:10026; from=<emeka.iwuagwu@betheluniversityeu.gq> to=<iwuagwuemmy@yahoo.com> proto=ESMTP helo=<betheluniversityeu.gq>
Mar 30 06:35:10 betheluniversityeu postfix/smtpd[27035]: BB9FEFC604: filter: RCPT from localhost[127.0.0.1]: <emeka.iwuagwu@betheluniversityeu.gq>: Sender addre                                                                                        ss triggers FILTER smtp-amavis:[127.0.0.1]:10026; from=<emeka.iwuagwu@betheluniversityeu.gq> to=<e.iwuagwung@gmail.com> proto=ESMTP helo=<betheluniversityeu.gq>
Mar 30 06:35:10 betheluniversityeu postfix/cleanup[27038]: BB9FEFC604: message-id=<804426382.31.1617086110640.JavaMail.zimbra@betheluniversityeu.gq>
Mar 30 06:35:10 betheluniversityeu postfix/qmgr[27852]: BB9FEFC604: from=<aaaaa@betheluniversityeu.gq>, size=1084, nrcpt=3 (queue active)
Mar 30 06:35:10 betheluniversityeu postfix/smtpd[27035]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=3 data=1 quit=1 commands=7
Mar 30 06:35:10 betheluniversityeu postfix/dkimmilter/smtpd[27042]: connect from localhost[127.0.0.1]
Mar 30 06:35:10 betheluniversityeu postfix/dkimmilter/smtpd[27042]: D887DFC607: client=localhost[127.0.0.1]
Mar 30 06:35:10 betheluniversityeu postfix/cleanup[27038]: D887DFC607: message-id=<804426382.31.1617086110640.JavaMail.zimbra@betheluniversityeu.gq>
Mar 30 06:35:10 betheluniversityeu postfix/qmgr[27852]: D887DFC607: from=<aaaaaa@betheluniversityeu.gq>, size=1526, nrcpt=3 (queue active)
Mar 30 06:35:10 betheluniversityeu postfix/dkimmilter/smtpd[27042]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=3 data=1 quit=1 commands=7

//Mail Sends here 

Mar 30 06:35:10 betheluniversityeu postfix/smtp[27040]: BB9FEFC604: to=<*****@gmail.com>, relay=127.0.0.1[127.0.0.1]:10026, delay=0.19, delays=0.02/0.02/0                                                                                        .01/0.14, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10030): 25                                                                                        0 2.0.0 Ok: queued as D887DFC607)

Mar 30 06:35:10 betheluniversityeu postfix/smtp[27040]: BB9FEFC604: to=<*********@hotmail.com>, relay=127.0.0.1[127.0.0.1]:10026, delay=0.19, delays=0.02/0.02/0                                                                                        .01/0.14, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10030): 25 0 2.0.0 Ok: queued as D887DFC607)

Mar 30 06:35:10 betheluniversityeu postfix/smtp[27040]: BB9FEFC604: to=<**********@yahoo.com>, relay=127.0.0.1[127.0.0.1]:10026, delay=0.19, delays=0.02/0.02/0                                                                                        .01/0.14, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10030): 25  0 2.0.0 Ok: queued as D887DFC607)

Mar 30 06:35:10 betheluniversityeu postfix/qmgr[27852]: BB9FEFC604: removed
Mar 30 06:35:11 betheluniversityeu postfix/amavisd/smtpd[27045]: connect from localhost[127.0.0.1]
Mar 30 06:35:11 betheluniversityeu postfix/amavisd/smtpd[27045]: 1BE7DFC606: client=localhost[127.0.0.1]
Mar 30 06:35:11 betheluniversityeu postfix/cleanup[27038]: 1BE7DFC606: message-id=<804426382.31.1617086110640.JavaMail.zimbra@betheluniversityeu.gq>
Mar 30 06:35:11 betheluniversityeu postfix/qmgr[27852]: 1BE7DFC606: from=<aaaaa@betheluniversityeu.gq>, size=1839, nrcpt=3 (queue active)
Mar 30 06:35:11 betheluniversityeu postfix/amavisd/smtpd[27045]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=3 data=1 quit=1 commands=7
Mar 30 06:35:11 betheluniversityeu postfix/smtp[27040]: D887DFC607: to=<*******@gmail.com>, relay=127.0.0.1[127.0.0.1]:10032, delay=0.24, delays=0.05/0.01/0                                                                                        /0.18, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 1BE7DFC606)
Mar 30 06:35:11 betheluniversityeu postfix/smtp[27040]: D887DFC607: to=<********@hotmail.com>, relay=127.0.0.1[127.0.0.1]:10032, delay=0.24, delays=0.05/0.01/0                                                                                        /0.18, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 1BE7DFC606)
Mar 30 06:35:11 betheluniversityeu postfix/smtp[27040]: D887DFC607: to=<********@yahoo.com>, relay=127.0.0.1[127.0.0.1]:10032, delay=0.24, delays=0.05/0.01/0                                                                                        /0.18, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 1BE7DFC606)
Mar 30 06:35:11 betheluniversityeu postfix/qmgr[27852]: D887DFC607: removed


Mail Returns here 
//--------------------------
Mar 30 06:35:11 betheluniversityeu postfix/smtp[27046]: 1BE7DFC606: to=<*****@hotmail.com>, relay=none, delay=0.02, delays=0.01/0.01/0/0, dsn=4.4.3, status=                                                                                        deferred (Host or domain name not found. Name service error for name=hotmail.com type=MX: Host not found, try again)

Mar 30 06:35:11 betheluniversityeu postfix/error[27047]: 1BE7DFC606: to=<******@gmail.com>, relay=none, delay=0.03, delays=0.01/0.02/0/0.01, dsn=4.4.3, sta                                                                                        tus=deferred (delivery temporarily suspended: Host or domain name not found. Name service error for name=gmail.com type=MX: Host not found, try again)

Mar 30 06:35:11 betheluniversityeu postfix/smtp[27048]: 1BE7DFC606: to=<*****@yahoo.com>, relay=none, delay=0.03, delays=0.01/0.02/0/0, dsn=4.4.3, status=                                                                                        deferred (Host or domain name not found. Name service error for name=yahoo.com type=MX: Host not found, try again)

Any idea why it does not Send Emails, Could this be because I have not setup SPF, DKIM?

Shorter answer.

With a “Host not found, try again.” it could mean that your server is having DNS resolution issues, or Postfix itself is having DNS resolution issues. But that is the core of what has to be cleaned up.

As for how to clear it up, your question doesn’t provide enough details on your base OS or setup to give a succinct answer. You seem to be running Ubuntu/Debian if you are running sudo service postfix restart, but what other details can you provide?

Longer answer.

Possibly connected to resolv.conf mysteriously disappearing.

Based on the error:

Host or domain name not found. Name service error for
name=smtp.gmail.com type=A: Host not found, try again.

It seems like you are using Gmail’s SMTP servers for outgoing mail. Unsure what your base OS is, but based on this answer on Ubuntu Forums this seems to be an issue with a missing resolv.conf on reboot; bold emphasis is mine:

I have the same problem on Ubuntu 14.04 LTS. When postfix is installed
it copies /etc/resolv.conf to /var/spool/postfix/etc/resolve.conf.
but for some reason after a reboot/restart the file is not copied and
you get the blank file with only the header.

The suggested temporary solution is to copy the main OS resolv.conf to Postfix’s directory:

sudo cp /etc/resolv.conf /var/spool/postfix/etc/resolv.conf

This isn’t a permanent fix it seems but at least it’s something to check out.

Possibly connected to inet_protocols settings.

Also this answer on Server Fault explains a similar situation which focuses on IPv6 support. Pretty sure your issue is not IPv6-related since the error is about a “type=A” record which is IPv4 and for IPv6 it would be “type=AAAA.” But that said, it might worth experimenting with adjusting the inet_protocols setting in your Postfix config file. Here is what the official Postfix documentation explains:

When IPv4 support is enabled via the inet_protocols parameter, Postfix
will look up DNS type A records, and will convert IPv4-in-IPv6 client
IP addresses (::ffff:1.2.3.4) to their original IPv4 form (1.2.3.4).
The latter is needed on hosts that pre-date IPV6_V6ONLY support (RFC
3493).

When IPv6 support is enabled via the inet_protocols parameter, Postfix
will do DNS type AAAA record lookups.

When both IPv4 and IPv6 support are enabled, the Postfix SMTP client
will choose the protocol as specified with the smtp_address_preference
parameter. Postfix versions before 2.8 attempt to connect via IPv6
before attempting to use IPv4.

Examples:

  • inet_protocols = ipv4
  • inet_protocols = all (DEFAULT)
  • inet_protocols = ipv6
  • inet_protocols = ipv4, ipv6

Assuming you are on an Ubuntu/Debian setup open up the config here:

sudo nano /etc/postfix/main.cf

And find—or set the value—to the inet_protocols line to be either this:

inet_protocols = ipv4

Or be this:

inet_protocols = all

Then restart the Postfix service—or the whole server—and see if that clears things up:

sudo service postfix restart

Добрый день

огромная просьба модскажите в чем может быть проблем

пишу письмо из локалки письмо на маил, письмо доходит,

но вот если пишу письмо с маила в локалку письмо теряеться и в ответ получаю такой лог

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false

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mso-style-parent:»»;
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:»Times New Roman»;
mso-ansi-language:#0400;
mso-fareast-language:#0400;
mso-bidi-language:#0400;}

This is the mail system at host inet.print.ru.

I’m sorry to have to inform you that your message could not
be delivered to one or more recipients. It’s attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<alexey@print.ru>: Host or domain name not found. Name service error for
    name=inet.print.ru type=A: Host not found

Reporting-MTA: dns; inet.print.ru
X-Postfix-Queue-ID: 0615116E07B8
X-Postfix-Sender: rfc822;
19228473@mail.ru
Arrival-Date: Sun, 3 Jun 2012 15:31:26 +0000 (UTC)

Final-Recipient: rfc822; alexey@print.ru
Original-Recipient: rfc822;alexey@print.ru
Action: failed
Status: 5.4.4
Diagnostic-Code: X-Postfix; Host or domain name not found. Name service error
    for name=inet.print.ru type=A: Host not found

Return-Path: <19228473@mail.ru>
Received: from localhost (localhost.localdomain [127.0.0.1])
by inet.kapliprint.ru (Postfix) with ESMTP id 0615116E07B8
for <alexey@print.ru>; Sun, 3 Jun 2012 15:31:26 +0000 (UTC)
X-Virus-Scanned: amavisd-new at print.ru
X-Spam-Flag: NO
X-Spam-Score: 2.21
X-Spam-Level: **
X-Spam-Status: No, score=2.21 tagged_above=-10 required=6.6
tests=[BAYES_40=-0.001, DKIM_SIGNED=0.1,
FREEMAIL_ENVFROM_END_DIGIT=0.1, FREEMAIL_FROM=0.001,
HTML_IMAGE_RATIO_08=0.001, HTML_MESSAGE=0.001,
RATWARE_MPOP_WEBMAIL=1.999, SPF_PASS=-0.001, T_DKIM_INVALID=0.01]
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